Customer success manager jobs in Idaho

The Sales Manager is responsible for leading our Project Management (PM) sales team to achieve defined revenue targets. This role combines strategic sales leadership with hands-on involvement in monitoring, coaching, and motivating the team to meet and exceed monthly and annual sales goals. The Sales Manager ensures that all sales activities align with our core values and operational standards. Key Responsibilities Lead, mentor, and manage the PM sales team to meet weekly, monthly and annual sales budgets and stretch goals. Monthly ride a-longs are required with all of the PM team, including Logan and Twin Falls PM's. Oversee sales pipeline, ensuring all opportunities are accurately tracked and managed appropriately to ensure a timely and positive customer experience. Develop and implement strategies to increase revenue, optimize sales performance, and maintain a high closing rate. Monitor collected revenue against monthly baseline and stretch goals, taking action to maximize over-budget performance. Collaborate with Operations, Logistics, and Front Office to ensure seamless project execution and customer satisfaction. Provide weekly performance reporting to leadership and identify areas for improvement. Uphold our standards of professionalism, integrity, and excellence in all customer interactions. Compensation Plan Base Salary: $60,000 per year, paid biweekly Monthly Bonus: Paid on collected revenue above the baseline target Annual Cap: None. The more we sell, the more you make! Bonus eligibility requires employment on the last day of each month. Qualifications Proven experience in sales management, preferably in roofing, construction, or related industries. Strong leadership, coaching, and team development skills. Excellent communication, negotiation, and organizational abilities. Goal-oriented with a track record of exceeding sales targets. Proficient in CRM and sales tracking tools. Ability to analyze data, forecast performance, and adjust strategies proactively.

Job Title: Manager of Customer Success Time Type: Full Time, Hybrid Wage Range: $75k - $85k/annually + bonus opportunities At Better Business Bureau Great West + Pacific, we believe businesses thrive when trust leads the way. Our Customer Success team ensures Accredited Businesses realize the full value of their accreditation through proactive support, consultative guidance, and innovation. We're looking for a Manager of Customer Success to lead our team through strategic transformation. The ideal candidate has experience guiding teams through transitions, deploying strategies that increase customer satisfaction and retention, and leveraging technology to improve customer experience. What You'll Do Lead, coach, and develop the Customer Success team to achieve engagement, satisfaction, and retention goals. Set clear performance expectations, success metrics, and development plans for team members. Design and implement strategies across the customer lifecycle-onboarding, engagement, renewal, and expansion. Deploy initiatives that improve retention, customer health, and overall satisfaction. Use predictive analytics and AI-driven insights to move from reactive support to proactive value creation. Oversee CRM adoption, data integrity, and process improvement initiatives that enhance efficiency. Partner cross-functionally with Sales, Marketing, Billing, and Business Intelligence to ensure a seamless customer experience. Represent the Customer Success function in strategic planning and transformation initiatives. Who You Are Experienced leader with 3-5 years managing a Customer Success or Account Management team. Proven success leading change, driving measurable improvements in satisfaction and retention. Skilled in data analysis, technology adoption, and process optimization. Strategic thinker who balances relationship-building with operational discipline. Strong communicator, motivator, and team builder aligned with BBB's mission of trust. Why You'll Love Working at BBB Mission-driven culture centered on integrity, innovation, and impact Medical, Dental, and Vision (Dental and Vision base plans 100% paid by BBB) 100% employer-paid life and long-term disability insurance Paid Time Off (PTO) beginning on your hire date Paid holidays + your birthday off Safe Harbor 401(k) with up to 6% company match Hybrid flexibility and local travel opportunities At BBB, we embrace diversity and strive to create an inclusive environment that allows all team members to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a Better Business! We are proud to be an Equal Employment Opportunity. We will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law. Discrimination, retaliation, or harassment based upon any of these factors is inconsistent with our core values and will not be tolerated. Ready to join the team and show off your skills? Please apply now to join BBB's team, and let's create workplace magic together!

Job Details Experienced Activated Insights - Idaho Office - Rexburg, ID Full TimeDescription About Us Activated Insights, a Software-as-a-Service (“SaaS”) leader in long-term and post-acute care, has opened a new National Accounts Manager position to support our company's growth and operational efficiency. Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. What Sets Activated Insights Apart: We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry. Why is this role Important? National Accounts Managers expertise in all things Activated Insights combined with the understanding of digital marketing and customer goals allows the Customer Success Manager - Activated Insights to work with decision makers to outline an ongoing success strategy with their subscription while providing the appropriate assistance and resources to end users so they can follow through on established goals. Customers will see the Senior Customer Success Manager as an advisor they can trust not only related to the company but in improving their approach to their business overall. Qualifications Responsibilities Drive customer retention, satisfaction, and contract expansion goals. Build trusted advisor relationships and ensure customers achieve key business outcomes. Manage onboarding, training, and Business Reviews (virtual and on-site as needed). Partner cross-functionally to improve customer processes and experience. Identify and address potential churn risks; support renewals and expansion opportunities. Collaborate with Sales on high-value prospects to ensure a seamless handoff. Maintain detailed customer notes, insights, and documentation in the CRM. Stay current on product knowledge and continuously develop professional skills. Requirements Bachelor's degree in Business, Communications, Marketing, or related field (or equivalent experience). 3+ years in Customer Success, Account Management, or related client-facing role. Strong relationship-building and executive communication skills. Proven success in improving retention and driving measurable customer outcomes. Excellent problem-solving, organization, and multitasking abilities. SaaS experience preferred; CRM proficiency required. Additional Details Full-time, 40 hours/week (Monday-Friday, 8:00 AM-5:00 PM, with flexibility). Hybrid/remote as determined by business needs. Must be able to travel for key client meetings and lift up to 15 lbs occasionally.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

Department: CTE (career technical education) Revenue Team Supervisor: VP Sales/ Director of Customer Success Location: On-site in either Lexington, KY, or Idaho Falls, ID: We strongly prefer Idaho Falls and Lexington candidates for in-office collaboration, but we reserve the right to consider exceptional remote candidates based on business need. About Stukent At Stukent, our mission is simple but powerful: Help educators help students help the world. We are a fast-growing Edtech company poised to transform the classroom. We build first-in-the-world Simternships and cutting-edge digital courseware that give students the real-world skills they need to launch their careers. We're a partner to thousands of educators worldwide in both higher education and high school. If you're passionate about making a tangible impact on education, you've found the right place. The Role In our CTE division, we know that when we take care of teachers, good things happen for students. That's where you come in. We're hiring an Associate Customer Success Manager (aCSM) to serve on the front lines of the teacher experience. This person is motivated by solving problems for teachers and making sure they are set up for success, driving long-term usage, retention, and revenue. The ideal candidate is humble, hard-working, a self-starter, and an excellent communicator. They are driven to improve the teacher experience and obsessed with learning and sharing insights. They are persistent and perceptive, collaborative and kind, detail-oriented and diligent, strategic, and thrive in a collaborative, fast-moving environment. Most importantly, they embrace learning, deliver results, work hard, and have fun along the way! As an aCSM in the CTE division of Stukent, your ultimate goal is teacher retention and upselling. You will develop strong relationships with teachers by leading onboarding, training calls, tracking product usage, managing the renewal process, and resolving teacher issues throughout the year. The aCSM plays a crucial support role on the regional Customer Success team by handling smaller renewals (1-2 school districts), onboarding teachers, and taking on key administrative and project-based work. This structure allows CSMs to focus on larger accounts while ensuring all teachers receive world-class service. Essential Duties and Responsibilities Renewals & Upsells * Identify and manage renewal opportunities for small 1-2 school districts. * Work to upsell and expand in Districts where we have the opportunity to provide more products or support more schools. * Prepare and send renewal quotes, ensuring timely follow-up. * Conduct renewal calls to assess likelihood of renewal and identify upsell opportunities. * Process purchase orders and ensure smooth product access for teachers. * Build strategic and meaningful relationships with teachers and administrators to strengthen retention and growth. Teacher Training & Onboarding * Conduct onboarding calls and training sessions for teachers in smaller schools/districts. * Respond promptly and professionally to teacher questions, and escalate complex issues to the CSM when needed. * Conduct video calls to onboard / train teachers, and respond promptly and professionally when they send questions or have issues. * Support teachers in the chat feature provided to teachers. * Schedule and deliver, regular trainings, check-ins, and demos. * Daily outreach to existing teachers to manage their success with our products. * Become a product expert in Stukent CTE resources and guide teachers effectively. * Actively problem-solve across teams, and departments. CSM & Regional Support * Take on high-value projects such as Salesforce cleanup, usage tracking, and cadence management. * Support follow-up trainings, teacher accommodations, and custom course requests. * Collaborate with CSM's to deliver e consistent, high-quality service to all teacher in the region. * Participate in platform cleanup, account merges, and other region-wide initiatives. * Track and report on teacher engagement, usage, and outcomes to inform strategy. * Perform additional responsibilities, projects, or tasks as needed to support the success of the Customer Success team and the company's mission. Knowledge, Skills, and Abilities * Experience in sales or customer relationship management preferred * Bachelor's degree preferred * Classroom experience is a bonus * Patience and tolerance in escalated customer situations * Obsessed with giving teachers world-class service * Strong computer and technical literacy * Excellent written and verbal communication skills * Fast and accurate typing skills * Proficiency in Microsoft Office and Google Drive * CRM experience a plus (Salesforce preferred) * Excellent organizational skills * Ability to maintain multiple requests across different communication channels * Passion for providing teachers with world-class service Benefits Package * Health, Dental, and Vision Insurance * 401(k) plan with company match * Paid Time Off (PTO), Paid Sick Leave, and Paid Holidays * A strong commitment to professional development and career growth opportunities * Emphasis on work-life balance and flexibility * A positive, collaborative, and mission-driven team culture Equal Employment Opportunity (EEO) Statement Stukent, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that a diverse and inclusive team is critical to our success and mission, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Do nothing and get paid Qualifications Anyone off the street Additional Information All your information will be kept confidential according to EEO guidelines.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the Target account. In this role, the candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.You should possess demonstrated analytical skills, capacity to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Target to drive the Meta hardware vision.You should be customer-focused, goal-oriented to make Meta "our retail partner's best partner", and thrive in a deadline-focused and team-oriented environment.This role requires the ability to travel for key meetings. **Required Skills:** Strategic Account Manager, Target Responsibilities: 1. Lead Wearables strategy and tactics for corresponding business objectives. Manage account day-to-day activities and develop Annual Strategy to achieve sales targets 2. Define and manage an annual business plan for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner 3. Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experience 4. Own inventory planning and forecast management, ensuring forecast accuracy goals are met and risks and opportunities are identified 5. Leverage sales dashboards and data tools to share account insights and trends **Minimum Qualifications:** Minimum Qualifications: 6. BA/BS in Business or Marketing-related field or similar work experience 7. 6+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channels 8. Knowledge of Consumer Electronics market, industry trends, market conditions and competitive landscape 9. Proven track record in delivery of sales quotas against business plans 10. Experience managing workload within timeframes **Preferred Qualifications:** Preferred Qualifications: 11. 4+ years of experience working with Target **Public Compensation:** $129,000/year to $187,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Responsibilities Location(s) Hartford, Connecticut, Albany, New York, Annapolis, Maryland, Atlanta, Georgia, Augusta, Maine, Austin, Texas, Baton Rouge, Louisiana, Bismarck, North Dakota, Boise, Idaho, Boston, Massachusetts, Carson City, Nevada, Remote Status Regular Job ID REQ-056158 Key Responsibilities: Key Responsibilities: * Lead a global team in managing a ~$400M P&L within PerkinElmer, focusing on key financial metrics (revenue, margins, price/volume/mix, customer past dues, salesforce effectiveness, etc.) to drive business performance. * Partner with commercial leadership to deliver actionable financial insights that drive revenue growth and maximize profitability, leveraging detailed analysis to enable data-driven decision-making. * Develops structured, driver-based FP&A models following best practices and leveraging advanced scenario and sensitivity analysis techniques. * Serve as a strategic advisor to division leadership, offering recommendations to navigate ambiguity, accelerate profitable growth, and implement new technologies and processes to enhance financial and operational decision-making. * Develop and implement the annual operating plan and financial forecasts, ensuring alignment with business goals, and providing insights into performance. Oversee both annual and long-term financial planning cycles, analyzing market trends, gross margins, headcount, and other key drivers. * Support key commercial deals, providing input on pricing, contract structures, and financial viability to drive profitability. * Lead efforts to improve financial processes and drive operational efficiency, eliminating non-value-added activities, enhancing data governance and reporting, and collaborating across teams to optimize financial operations. * Manage special projects and ad-hoc financial reporting, providing insights to support decision-making and ensure alignment with emerging business needs and strategies. * Build and lead a high-performing, diverse team, fostering a commercial-centric culture Qualifications: * Bachelor's degree in Accounting, Finance or Business * 10+ years of relevant business experience in Finance, Analytics, Pricing or Product Management with a track record of scalable success, including leading a team Preferred Qualifications: * Proven experience leading global teams in a matrixed, multi-cultural organization * Strong collaboration skills, working effectively with business leaders and cross-functional teams * Experience building driver-based revenue/cost models and

**Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Job Title: Manager, Strategic Accounts Department: Customer Success & Account Management Reports To: Director of Client Services About Bizmatics, Inc (A Division of Harris Computer) Bizmatics, Inc. is a healthcare technology solutions provider and the developer of PrognoCIS, a comprehensive, cloud-based EHR and practice management platform. As a proud division of Harris Computer, we deliver integrated, customizable software and services that empower ambulatory practices to improve patient care, operational efficiency, and business outcomes. The Strategic Account Manager (SAM) is a trusted advisor and primary relationship owner for a portfolio of high-value and enterprise healthcare clients. This role is responsible for building deep client partnerships, driving account growth, overseeing contract renewals, and ensuring client satisfaction with Bizmatics' suite of EHR and practice management solutions. The SAM serves as the voice of the customer within the organization while aligning customer needs with Bizmatics' product roadmap, services, and corporate objectives.Key Responsibilities Relationship Management Serve as the primary point of contact for assigned strategic accounts. Develop and maintain strong, long-term relationships with executive, operational, and clinical stakeholders. Conduct regular executive business reviews (EBRs) to communicate performance metrics, value realization, and strategic opportunities. Account Growth & Retention Drive customer renewals, contract negotiations, and multi-year agreements. Identify upsell, cross-sell, and expansion opportunities across services, products, and modules. Develop strategic account plans, including revenue forecasts, risk mitigation, and opportunity roadmaps. Client Advocacy & Escalation Management Act as the internal advocate for customers, ensuring their voice influences product enhancements and service improvements. Manage escalations, service issues, and strategic initiatives to resolution by coordinating with cross-functional internal teams. Business Strategy & Insights Analyze client performance data and industry trends to identify opportunities for optimization and process improvement. Deliver strategic recommendations to help clients achieve operational, clinical, and financial objectives. Collaboration Partner with Professional Services, Client Services, Product Management, and Sales teams to ensure seamless service delivery and client satisfaction. Contribute to internal account reviews, revenue forecasting, and operational reporting. QualificationsRequired 5+ years of experience in healthcare IT account management, client success, or healthcare software sales. Proven track record managing strategic or enterprise healthcare accounts. Strong understanding of EHR, practice management, and RCM solutions. Excellent relationship management, negotiation, and communication skills. Ability to navigate complex client organizations and influence decision-makers. Proficiency in CRM systems (Salesforce, HubSpot, etc.) and MS Office Suite. Preferred Experience within SaaS or cloud-based healthcare software. Knowledge of regulatory healthcare frameworks (HIPAA, MIPS, MACRA, etc.) Familiarity with Harris Computer business practices or similar multi-division enterprise structures. Work Environment & Travel Remote with client travel (up to 50%) for client on-site meetings, conferences, and executive business reviews.

Full-time Description Tax Client Manager Job Type: Full-time, Salary Exempt Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement and leadership development Competitive compensation, comprehensive benefits, and flexibility for work-life balance Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Flexible work arrangements to help balance work, life, and family Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Do you have a deep understanding when it comes to digital advertising and making enterprise clients happy? Do you love the challenge of a good SEO and PPC campaign? We are on the hunt for another great addition to the VELOX team. The right person to join our team will be ambitious and motivated to be the best in digital advertising. You should love exploring the newest, latest and greatest. You'll also want to share this knowledge with our Client Success Managers and, of course, our clients. We are an ROI-driven agency. Our clients demand performance and so do we. We are highly analytical and work diligently to determine the best mix of ad placement, platform, technical approach, target, message, call-to-action, and everything else required to scale our clients to the next revenue level. This position will have an extreme focus on making our clients happy across a number of different digital marketing initiatives. You'll participate in strategy discussions for yielding more conversions for our clients and help set scaling points. You will need to know the in's and out's of Google Ads, Bing Ads, and organic search. You should be able to work with our strategic, creative, and technical teams to learn the key points of any campaign, and then to go and create and execute the campaign. The perfect candidate needs to have a strong analytical mindset, a passion for both marketing and enabling technology and a track record of quickly learning and applying new marketing technology solutions. There is administrative work related to the position, you'll need to make sure the numbers all match up for our clients, reporting, and billing. ********* Unfortunately, we are not accepting remote candidates! ********* Responsibilities Operate as the lead point-of-contact for any and all matters specific to assigned clients and thrive in a dynamic environment Manage multiple Account Coordinators to assist you in your daily, weekly, and monthly tasks Build and maintain strong, long-lasting client relationships and acknowledge every client/business is different Develop a trusted advisor relationship with key accounts, client stakeholders, and leadership executives Ensure the timely and successful delivery of our solutions and reports, according to client campaigns and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics including Google Analytics, Google AdWords, and E-commerce data Identify and grow opportunities and collaborate with sales teams to ensure growth attainment Assist with high severity requests or issue escalations, as needed Requirements BA/BS Marketing and or Business degree or equivalent experience Proven client success or account management (preferably in digital marketing or a technology environment) and/or other relevant experience Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on specific needs Proven ability to manage multiple projects while paying strict attention to detail Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Skills Search Engine Optimization (SEO) Google Ads Online Advertising E-commerce Sales Advertising Google Analytics Digital Marketing Marketing Communication Benefits Highly Competitive Salary Health Insurance & Dental Benefits with Company Match 401k with Company Match Open Environment - Family Focused Flexible Work Environment Generous Paid Time Off Downtown Boise Office Brand New World-class Gym (In-House) Personal Training (In-House) Paid Downtown Parking Kombucha on Tap Team Building Events What's our culture like? We're kind of like one big (or small depending on where you're from) family. We like to work hard and have fun. We're serious about getting it right and have a lot of laughs along the way. Accountability is huge for us because the buck stops here. We don't make excuses. We're persistent and persuasive, thrive on strategy, and "always striving for greatness" is the name of our game.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop strategies and initiatives to enhance and maintain client satisfaction and retention. * Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. * Facilitate continuous learning opportunities to expand the knowledge base of your staff. * Offer proactive development opportunities aligned with corporate goals and values. * Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. * Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. * Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. * Generate creative solutions and innovative ideas to increase employee engagement and retention. * Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. * Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. * This job requires up to 25% travel for internal and/or client-facing meetings * This role is an onsite position Education and Experience * High School Diploma or equivalent required; Bachelor's degree preferred * 2+ years of previous leadership experience in a customer service/customer relationship role * Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) * Experience with leading other leaders preferred * Previous experience in HCM/Direct Payroll Industry * Experience working with payroll, HCM, or HRIS software * Excellent knowledge of MS Office, including MS Excel * Strong interpersonal skills Physical Responsibilities: * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients. **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. + Experience working in Media & Entertainment, Business Services, Financial Services, or Food & Beverage verticals preferred. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021831

Job Description Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain - and yes, it will get rough. But that's what makes the journey worthwhile. So, lace up your boots and let's tackle the climb together. You can learn more about us at ****************************** Purpose of Position The Strategic Account Manager is responsible for calling on, building business, and developing relationships with a designated group of Tier 1 and Tier 2 key chain accounts. Role: Strategic Account Manager - West Location: Remote role, located anywhere in the Western U.S., responsible for servicing the Western region. Duties & Responsibilities Driving sales growth for Riverside Natural Foods: Demonstrate and uphold Riverside's Core Values, mission, and vision. Help to establish RESPECT and confidence with customers. Build and strengthen relationships across customers, brokers, and distributor partners. Educate distributors, brokers, sales agents and customers on product attributes and benefits while displaying HUMILITY. Build relationships within multiple levels of the customer organization. Develop and manage collaborative partnerships and joint business plans with key customers. Develop and drive strategic plans to meet or exceed revenue goals. Have high engagement with broker partners and customers to collaborate and partner during the planning process. Provide key inputs for demand planning - own the bottoms-up forecast for the S&OP process for each account owned. Properly manage forecasting on an accurate and consistent basis. Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities. Have a close pulse on environment and proactively have plans to support customer and RNF brands. Create and present customer specific presentations. Share strategic initiatives with broker & distributor partners, enabling them to tactically execute against plans. Develop customer-specific programs to drive strong velocities. Discover medium- and long-term opportunities. Offer solution based selling approach. Ensure execution against planning tactics of: Distribution: Utilize Priority Ranking List to close/expand distribution on core voids. Shelving: Work Closely with Category Management team to understand best shelving principles to share with retailers Merchandising: Create merchandising and promotional programs with retailers that support RNF strategies, tactics, and programs Pricing: Work with retailers on pricing guidelines & guardrails as communicated through Sales Planning & Strategy (on everyday pricing and promoted) Present all Innovation in a timely manner, creating plans for quick speed-to-market. Collaborate on marketing programs with customer and RNF US Marketing team. Effectively manage trade spend against assigned trade budgets. Follow trade compliance and deduction support process. Manage trade payments and deductions in a timely manner. Communicate account activity/results via internal processes. Conduct quarterly business reviews with accounts. Send out monthly updates to both internal team and customer. Drive strong partnerships and engagement with broker partners (monthly connects, quarterly reviews, KPI tracking, etc.) Demonstrate OWNERSHIP by managing customers as if they were your own. Full understanding of customer and competitive market. Attend designated trade shows and events. Keeps the work atmosphere FUN by keeping it light and welcoming. Any other duties as assigned. Travel may require 50% + Education & Qualifications Prefer College degree in Business. 6+ years of progressive sales experience. Experience in the organic / health food industry a plus. Skills and Abilities Demonstrable success at creatively solving problems and implementing those solutions. Must have strong presentation, negotiating and listening skills. Strong TEAM player Excellent interpersonal communication skills Outstanding organizational, and time management skills Intermediate level of computer and technical skills with an emphasis on MS Office Suite Ability to adapt communication style based on the audience. Ability to communicate in a clear and professional way, both written and verbal Tech savvy with apps and sales related software Resourcefulness and Resiliency in Selling Energy, PASSION, ambition, competitiveness Displays integrity, excellent professional ethics. Proven ability to build and maintain productive relationships with key business partners. Proven ability to make decisions based on a mixture of information, analysis, experience, and judgement. Self-starter, highly self-motivated Adept and Agile in working through business analytics. Strong ability to navigate business financials. What we expect: Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey. Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process - fast! - while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way. Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't - like the plant, or the boardroom. Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress. Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you. What We Offer: Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises. Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well. Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit. Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top. Wait! There's more! Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs! RRSP matching or 401k matching for an empowered financial journey Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights Develop your career further through our Riverside University program and with our Tuition Reimbursement Program An open concept work environment that embodies our Values How to Apply: If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to ******************************** with the job title you are applying for in the subject line or click the apply button! Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.

Job Title: Client Executive - Retirement Services Job Type: Full-Time Compensation: $75,000 - $125,000 base salary, with eligibility for variable compensation, commission, and/or annual bonus based on performance. As a Client Executive, you will play a pivotal role in developing new business opportunities, closing sales, and strategically managing and retaining a book of business. This role requires a dynamic, self-motivated professional with a strong background in employee benefits, a proven track record in sales, and the ability to build and maintain strong client relationships at the C-suite level. You will work closely with the marketing team to identify and cultivate leads, as well as collaborate with client management and service teams to ensure exceptional service delivery and client retention. Effective communication, strategic selling, and strong leadership skills are essential for success in this role. Key Responsibilities: * Business Development: Identify, prospect, and close new business through referrals, networking, and prospect meetings to meet quarterly and annual revenue goals. * Collaboration: Work closely with the marketing team to strategically nurture and cultivate prospects, and with account managers to identify and target new business markets. * Client Relationship Management: Build rapport and business relationships through face-to-face meetings, phone calls, social media, and thought leadership opportunities. Foster and manage client relationships to ensure high satisfaction and achieve annual retention goals. * Strategic Selling: Educate prospects on business trends, compliance issues, product evolution, and the company's value proposition. Communicate multi-year strategies to clients and oversee client wellness program strategies. * Sales Pipeline Management: Manage the sales pipeline and activities using CRM software, ensuring all sales goals and targets are met or exceeded. * Service Delivery: Oversee overall service delivery, including pre-renewal strategy, renewal, open enrollment, and post-renewal follow-up. Work with internal service teams to ensure client needs are met effectively. * Contract Negotiation: Negotiate client contracts with carriers, ensuring favorable terms and compliance with relevant legislation and regulations. * Compliance: Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer-sponsored health and welfare plans, such as HIPAA, ERISA, PPACA, and state-sponsored health insurance exchanges. Qualifications: * Experience: Minimum of 5 years (7+ years preferred) in sales or Retirement Services, with experience in a broker agency or benefit administration firm. * Education: Bachelor's degree preferred. * Licensing: Current life and health insurance license required. * Technical Skills: Proficiency in Microsoft Office and CRM software (Microsoft CRM preferred). Must be highly skilled in using Microsoft Excel and familiar with database applications. * Communication: Excellent verbal and written communication skills, with the ability to influence and effectively interact with C-suite clients. * Leadership: Strong leadership skills with the ability to work at a senior strategic level. * Self-Motivation: Must be self-motivated, disciplined, and able to thrive in a fast-paced environment while meeting or exceeding sales and retention goals. * Organizational Skills: Must be organized and detail-oriented, with the ability to meet deadlines and work well in a team setting. What We Offer: * Competitive base salary with the potential for additional variable compensation, commissions, and annual bonuses. * Health, wellbeing, retirement, and other financial benefits. * Paid time off and overtime pay for non-exempt employees. * Robust learning and development programs. * Reimbursement of job-related expenses. * Access to employee perks and discounts. How to Apply: If you are a driven professional with a passion for developing business and managing client relationships, we encourage you to apply. Please submit your resume and cover letter to **************************

Do nothing and get paid Qualifications Anyone off the street Additional Information All your information will be kept confidential according to EEO guidelines.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients in the Mid-Atlantic United States. How will you make an impact in this role? **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Experience with the following industries preferred: Food & Beverage, Retail, Business & Professional Services, Financial Services, Information Technology, Media & Entertainment. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021826