Customer Success Manager Jobs Near Me

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  • Sales Manager

    Ourisman Chantilly Toyota is looking for a Sales Manager to join our growing sales department. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. At Ourisman, we understand the importance of career growth. Ourisman Automotive Group believes our success and future growth is highly dependent on our employees.
    $61k-117k yearly est.6d ago

  • Manager 1, Product Sales Support & Analysis

    From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable.
    $96k-136k yearly est.31d ago

  • Marketing Client Account Manager

    Bell Partners, Inc. ( BPI or the Company )
    $17k-42k yearly est.17d ago

  • Account Manager

    Account Manager, Direct Mail, Remote, Hybrid or In-Office Options - Production Solutions Production Solutions is an industry leader and expert in direct mail production management.
    $50k-79k yearly est.16d ago

  • Manager, Association Engagement

    The Water Environment Federation (WEF) is a not-for-profit technical and educational organization of 30,000 individual members and 75 affiliated Member Associations representing water quality professionals around the world.
    $98k-140k yearly est.4d ago

  • Manager, Government Relations

    Boutique government relations firm specializing in small business and government contracting issues looking for another team member to provide legislative and regulatory support. Fiercely bipartisan, this woman-owned firm is seeking the most qualified person, regardless of political affiliation. Examples of responsibilities include: Identify, monitor and analyze relevant policy trends, legislative proposals, and issues of importance to MSGI clients Build and maintain relationships with Hill and agency staff of importance to clients Contribute to production of policy portfolio products such as Congressional hearing summaries, memos, MSGI's weekly client communication, board reports, and other written communications highlighting the work of the Government Relations team Assist in coordination and planning of Hill meetings, including executing strategies for engagement with policymakers and coordinating client meetings/fly-ins Qualifications include strong writing skills, understanding of legislative and regulatory actions, ability to build Hill relationships and provide team support. Two+ years of Hill/government relations experience preferred - equally important is the ability to work as a team player. Bachelor's degree required. Candidates should send a resume to MSGIhire@gmail.com and describe a policy issue area of interest. MSGI offers competitive benefit packages and a flexible work environment. This hybrid role requires two days in-person at our offices in D.C. and candidates must already be located in the DMV when applying for this role. This firm is an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
    $56k-78k yearly est.7d ago

  • Government Affairs and PAC Manager

    Working a hybrid on-site and remote schedule, the Government Affairs and PAC Manager will focus on tracking and reporting on federal and state policy related to pediatric mental health care, communication support for AACAP member and staff advocacy initiatives, policy development support, AACAP-PAC management support and AACAP advocacy member communications. The Government Affairs department also supports AACAP's delegation to the American Medical Association (AMA) House of Delegates and the AACAP-PAC. The Government Affairs and PAC Manager will also represent AACAP at external meetings including Hill meetings, Hill and federal agency briefings, coalition meetings, and PAC fundraisers, at the behest of the Deputy Director of Federal Affairs.
    $90k-113k yearly est.20d ago

  • Account Manager - Medical Affairs - Remote

    Meet is proud to partner with a full-service medical communications agency that has undergone impressive growth since their founding. They're seeking an Account Manager to add to their close-knit team. This position is being dealt with by Lily Butt at Meet, please email lily.butt@peoplewithchemistry.com if you would like to discuss more about this opportunity in confidence.
    $57k-94k yearly est.15d ago

  • Sales Manager

    Ourisman Chantilly Toyota is looking for a Sales Manager to join our growing sales department. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. At Ourisman, we understand the importance of career growth. Ourisman Automotive Group believes our success and future growth is highly dependent on our employees.
    $61k-117k yearly est.7d ago

  • Legal Practice Manager/Client Services Manager - REMOTE

    Legal Practice Manager/Client Services Manager fully remote for top tier law firm.
    $78k-120k yearly est.16d ago

  • Account Manager II-re Expansion

    About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory. The Main Responsibilities * Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements * Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. * Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery * Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts. * Providing input to sales management about trends and changes taking place within the customer's organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer. * Leveraging strategic client relationships and external presence to achieve Lumen's strategic imperatives * Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees * Requires at least 50% or more of time conducting sales activities outside of the office. What We Look For in a Candidate * Bachelor's degree or equivalent education and experience * 5-7+ years' experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process * Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. * Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint * Strong business acumen and expert knowledge of Lumen's products, services, and solutions * Experience with Salesforce.com preferred What to Expect Next Requisition #: 326542 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Salary Range Salary Min : 52650 Salary Max : 117000 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Salary Range Salary Min : 52650 Salary Max : 117000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
    $44k-58k yearly est.16d ago

  • Customer Success Manager, Google Cloud Security Customer Success

    As a Customer Success Manager (CSM), you complement the industry leading expertise, innovation, and capabilities delivered through Mandiant Advantage to drive maximum business value aligned with customer business goals and objectives. Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. * Knowledge of Google Cloud security products Our team helps customers transform their organizations using Google Cloud's security products and services, which now includes Mandiant. The team does this by ensuring that customers are able to maximize their investments in Mandiant Advantage, Chronicle, and other tools within the Google Cloud Security product suite. You will serve as a trusted advisor and partner, providing subject matter expertise critical to the customers' journey with Mandiant and Google Cloud Solutions. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. You will be responsible for helping customers architect, deploy, and adopt Mandiant and Google cybersecurity solutions to continuously monitor and assess security control effectiveness and detect threats. Mandiant (now a part of Google) is a recognized leader in cyber security expertise and has earned the trust of security professionals and company executives around the world. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. In this role, you will foster and maintain strategic relationships with a portfolio of customers to drive adoption and engagement, while identifying opportunities to further realize value within and across Mandiant and Google Cloud Solutions.
    $115k-173k yearly est.3d ago

  • Senior Account Services Manager

    Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. Empowered by its 18,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. As the Senior Account Services Manager, you'll have excellent communication skills and be able to develop and maintain strong customer relationships. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits: Regional Aircraft in Ashburn Virginia is seeking a dynamic, results-oriented Senior Customer Account Representative responsible for assigned customer accounts.
    $69k-110k yearly est.42d ago

  • Director Provider Relationship Acct Manager

    A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. Director Provider Relationship Acct Manager will be responsible for developing, coordinating, communicating, and implementing a strategic quality management and improvement program for a state plan. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
    $65k-97k yearly est.9d ago

  • Customer Success Manager, Public Sector (REQUIRED: TS/SCI Full Scope Poly)

    * Assist in workshops to help customers demonstrate the full value of Splunk solutions and lead periodic partner meetings. * Act as the Splunk liaison for Splunk technical inquiries, issues or escalations. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. * Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to Splunk Account team and externally to Customer Sponsors and Executives. This will include working with Splunk Support, Product Management (i.e. roadmaps), or others as needed. * Maintain current functional and technical knowledge of the Splunk platform and future products. * Assist and provide expert deployment, operational standard methodologies and establish a Splunk Center of Excellence. * Since this role is essential to Splunk's customer success initiative, you will have a rich history of growing customer happiness, adoption, and retention. Then come be a member of Splunk Customer Success, providing mentorship, planning and oversight while demonstrating adoption and technical best practices. * Identify in cooperation with the Account team the key success criteria for Splunk deployment and drive customer happiness. * Work closely with the Splunk Account Team (Account Manager, SE, PS and EDU) to find opportunities for new usage of Splunk across organizational functions. The Customer Success Manager (CSM) is the key partner helping our valued customers achieve their strategic objectives and maximum value from their investment in Splunk. Additionally, the CSM serves as the liaison between the customer and the Splunk ecosystem, streamlining partnership with Product Management, Engineering, Professional Services, Education, and others. Learn more about Splunk careers and how you can become a part of our journey!
    $90k-119k yearly est.4d ago

  • Customer Success Manager, Strategy

    + Work in our Reston, VA headquarters We are searching for a smart, self-starting Customer Success Manager to join our Strategy team and own the relationship and retention of our customer accounts.
    $73k-109k yearly est.34d ago

  • Client Partner BD - Government Sales

    As a Client Partner - Business Development at Verizon, you'll play a key role in driving the growth in government accounts, specifically Department of Homeland Security. Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. You'll also provide competitive intelligence, position Verizon competitively, and provide guidance regarding product management and marketing. * Using social media to promote Verizon's solutions in partnership with reference accounts. * Identifying and qualifying opportunities and engaging cross-functional resources to position Verizon for success. You'll also architect and execute strategic plans to ensure Verizon solutions align with clients' business challenges.
    $101k-141k yearly est.22d ago

  • (Remote) Customer Success Manager

    As a Customer Success Manager, you will be responsible for onboarding new customers, and driving their post deployment adoption leading to renewals, expansion, and positive references across the SmartWorks customer base.
    $62k-95k yearly est.10d ago

  • Customer Success Manager, Public Sector

    * Drive customer awareness, engagement, and adoption of the Trellix portfolio, product features and services to maximize the adoption and realized value of their purchased solutions. Trellix Customer Success Managers are the backbone of our relationships with our customer base, in this role specifically supporting Public Sector clients. * Develop and maintain strong, multi-level relationships with each customer; ensuring that Trellix solutions support the ongoing needs and security objectives for each customer. Customer Success Manager, Public Sector CSMs are responsible for managing an assigned book of business to ensure their customers successfully deploy, adopt, and retain Trellix solutions and continue to renew their licenses year-over-year. CSMs are highly motivated and integral key player who is responsible for successfully managing customer adoption, expansion, and on time renewals of the Trellix security footprint for highly complex clients. An exceptional Customer Success Manager strives to understand our customer's security needs and how Trellix can help them to achieve their goals. You will be driven to impact customer satisfaction by ensuring your clients realize the full value of Trellix's dynamic XDR cybersecurity products.
    $54k-80k yearly est.20d ago

  • Account Manager I RE Acquisition

    About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role Responsible for Regional Enterprise sales account development within an established geographic territory for a moderately complex set of products and services using an array of prospecting activities. You are: * A self-motivated, proactive enterprise sales professional with a strong track record of meeting or exceeding targets closing deals through new client acquisition * Accountable for impeccable funnel and deal management capabilities, maintaining an appropriate 90-day funnel and managing to sequential improvements in close rates across the team * Enthusiastic about a digital first environment, driving for high adoption of digital capabilities across customers * Positive, upbeat, and professional * Detail oriented with strong time management skills * Visionary, curious, innovative, and inspirational The Main Responsibilities Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements * Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. * Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit support and services, and strengthen new client sales deployment strategies * Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new accounts. * Providing input to sales management about trends and changes taking place within the customer's organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer. * Leveraging vast external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees * Managing appropriate level of indirect and/or alliance partner relationships required to position customer solutions to acquisition prospects * Requires at least 50% or more of time conducting sales activities outside of the office. What We Look For in a Candidate Bachelor's degree or equivalent education and experience * Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. * Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint * Strong business acumen and expert knowledge of Lumen's products, services, and solutions * Experience in hunting, prospecting, and new account development * Experience with Salesforce.com preferred What to Expect Next Requisition #: 325995 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Salary Range Salary Min : 41513 Salary Max : 92250 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Salary Range Salary Min : 41513 Salary Max : 92250 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
    $44k-58k yearly est.26d ago

Learn More About Customer Success Manager Jobs

Average Salary For a Customer Success Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Success Manager is $93,820 per year or $45 per hour. The highest paying Customer Success Manager jobs have a salary over $142,000 per year while the lowest paying Customer Success Manager jobs pay $61,000 per year

Updated March 29, 2023
Average Customer Success Manager Salary
$88,829 yearly
$45 hourly

5 Common Career Paths For a Customer Success Manager

Program Manager

A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

Director, Customer Support

Customer service directors are executive professionals who manage customer service professionals as well as direct the overall outlook of an organization's customer service policies, objectives, and initiatives. These directors are required to create processes that can achieve business goals and objectives concerning customer service. They must identify new tools and technologies to provide excellent service to their customers and drive better sales. Customer service directors must also partner with client relations to optimize client profitability through business planning and collaboration.

Director Of Sales

A sales director is responsible for managing the sales operation of the team, ensuring that members comply with the sales strategies and procedures in meeting sales goals. Sales directors' duties include maintaining consistency of sales targets, providing reports and important updates for sales improvement, managing customers' inquiries and resolving complaints, launching new services to expand product offers, researching the current market trends, and improving sales plans. A sales director must have excellent leadership and decision-making skills to support and acknowledge the team's best efforts.

Senior Manager

A senior manager is responsible for directing the overall efficiency of business operations. Senior managers monitor the performance of the staff, improve operational strategies, identify business opportunities, allocate budgets and resources, present reports to senior management, set goals to drive results on increasing the company's revenues and profitability. Senior managers must coordinate with various operations departments to maintain good feedback for the company, meeting client's expectations, and delivering the best results. They should have excellent communication and leadership skills to handle team members, as well as managing their needs and concerns.

Senior Account Manager

A senior account manager is in charge of managing and overseeing accounts in sales work, ensuring to meet all sales targets. Among the tasks of a senior account manager includes taking the lead and supervising workforce to its efficiency, devising strategies, and coming up with new opportunities to boost sales and strengthen client base. Moreover, it is also the task of a senior account manager to engage with clients, focusing on networking to attain better deals.

Illustrated Career Paths For a Customer Success Manager

Customer Success Manager

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Updated March 29, 2023