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Job outlook for customer success managers in the United States
Are customer success manager jobs in demand?
Yes, customer success manager jobs are in demand. Customer success manager demand is projected to grow 5% from 2018 to 2028.
Customer success manager job and salary trends over time
Compare the number of customer success manager jobs and the average customer success manager salary over time.
Customer success manager jobs over time
Customer success manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 742 | 0.00% |
| 2020 | 638 | 0.00% |
| 2019 | 658 | 0.00% |
| 2018 | 619 | 0.00% |
| 2017 | 607 | 0.00% |
Average customer success manager salary over time
Customer success manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $93,820 | $45.11 | +4.5% |
| 2024 | $89,813 | $43.18 | +1.9% |
| 2023 | $88,097 | $42.35 | +2.6% |
| 2022 | $85,856 | $41.28 | +2.6% |
| 2021 | $83,657 | $40.22 | +3.6% |
Customer success manager jobs by state
The map below shows you the number of customer success manager job openings in each state. The darker areas on the map show where customer success managers earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer success managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 398 | 57% |
| 2 | Massachusetts | 6,859,819 | 1,403 | 20% |
| 3 | Utah | 3,101,833 | 593 | 19% |
| 4 | Oregon | 4,142,776 | 760 | 18% |
| 5 | Delaware | 961,939 | 175 | 18% |
| 6 | North Dakota | 755,393 | 137 | 18% |
| 7 | Illinois | 12,802,023 | 2,124 | 17% |
| 8 | Vermont | 623,657 | 103 | 17% |
| 9 | New Hampshire | 1,342,795 | 216 | 16% |
| 10 | Minnesota | 5,576,606 | 834 | 15% |
| 11 | California | 39,536,653 | 5,362 | 14% |
| 12 | Georgia | 10,429,379 | 1,482 | 14% |
| 13 | North Carolina | 10,273,419 | 1,461 | 14% |
| 14 | Virginia | 8,470,020 | 1,227 | 14% |
| 15 | New Jersey | 9,005,644 | 1,226 | 14% |
| 16 | Washington | 7,405,743 | 1,038 | 14% |
| 17 | Colorado | 5,607,154 | 791 | 14% |
| 18 | Connecticut | 3,588,184 | 485 | 14% |
| 19 | Rhode Island | 1,059,639 | 152 | 14% |
| 20 | Montana | 1,050,493 | 150 | 14% |
Most common cities for customer success managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Annapolis | 16 | 41% | $86,167 |
| 2 | Lansing | 13 | 11% | $89,455 |
| 3 | Springfield | 13 | 11% | $78,676 |
| 4 | Boston | 70 | 10% | $95,588 |
| 5 | Atlanta | 43 | 9% | $84,413 |
| 6 | Baton Rouge | 14 | 6% | $79,379 |
| 7 | San Francisco | 42 | 5% | $136,792 |
| 8 | Denver | 34 | 5% | $80,838 |
| 9 | Seattle | 27 | 4% | $103,173 |
| 10 | Washington | 27 | 4% | $84,340 |
| 11 | Austin | 30 | 3% | $89,028 |
| 12 | Indianapolis | 23 | 3% | $89,614 |
| 13 | Miami | 14 | 3% | $71,498 |
| 14 | Chicago | 46 | 2% | $80,661 |
| 15 | Phoenix | 29 | 2% | $90,571 |
| 16 | New York | 118 | 1% | $92,412 |
| 17 | Dallas | 16 | 1% | $87,388 |
| 18 | San Diego | 16 | 1% | $118,226 |
| 19 | Los Angeles | 14 | 0% | $126,753 |