Customer success manager jobs in Kansas - 498 jobs

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

The AT&T B2B Account Manager is responsible for managing and nurturing relationships with prospective customers, ensuring their needs are met, and driving the growth of business opportunities. This role focuses on providing exceptional service to new and existing customers while identifying opportunities for upselling, cross-selling, and new business. The ideal candidate will possess strong communication, problem-solving, and relationship-building skills and be adept at managing multiple accounts simultaneously. *Key Responsibilities:* * Serve as the main point of contact for the assigned B2B territory. * Understand customers' needs, objectives, and pain points to offer tailored solutions. * Proactively manage and address customer concerns to ensure high levels of satisfaction. * Identify opportunities to expand existing customer accounts through upselling and cross-selling of products/services. * Monitor client satisfaction and address any issues promptly to foster loyalty and retention. * Work closely with the sales team to support new business acquisition and expand the client base. * Prepare and present proposals, pricing, and presentations to customers. * Coordinate with internal teams to ensure the successful delivery of products and services to clients. * Provide regular reports on account status, opportunities, challenges, and growth initiatives to management. * Maintain accurate records of all client interactions, contract details, and communications in CRM systems. * Collaborate with internal teams, including marketing, product development, and customer support, to ensure clients' needs are met. * Share client feedback with relevant teams to help improve products and services. *Qualifications:* * Bachelor's degree in Business, Marketing, or a related field (preferred). * Some experience in B2B account management or sales is a plus. * Excellent communication, negotiation, and interpersonal skills. * Ability to build and maintain relationships with clients at all levels. * Strong organizational and project management abilities. * Proficient in CRM software (Salesforce, HubSpot, etc.) and MS Office Suite. * Experience in [industry-specific knowledge, if applicable] is a plus. *Personal Attributes:* * Client-focused with a commitment to delivering exceptional service. * Results-driven with a strong ability to meet and exceed sales targets. * Highly organized with attention to detail. * Strong problem-solving skills and the ability to think strategically. * Adaptable to changing business environments and client needs. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is comprised of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape. We're a fast growing startup backed by industry experts and top tier investor Andreessen Horowitz. As an early employee, you'll play a meaningful role in defining and building our culture. Get in on the ground floor. We're a small but well-funded team that just raised a substantial round - joining now comes with limited risk and unlimited upside. As a Customer Success Manager (CSM) at TENEX, you will play a pivotal role in ensuring our customers achieve their security goals and derive maximum value from our platform and services. You will be the primary advocate for our customers, driving adoption, satisfaction, and long-term success. Location: This role will require onsite in our Overland Park, KS location. Culture is one of the most important things at TENEX.AI-explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work. This role is perfect for those already in Overland Park / Kansas City metro, or eager to relocate and commute here, where family-first visionaries build unbreakable cybersecurity empires. Ditch the crushing taxes and restrictions of high-cost states with our incredibly aggressive relocation packages, crafted to propel you and your loved ones into this thriving hub effortlessly and profitably-imagine lower taxes amplifying your success! Immerse yourself in a pro-family stronghold with timeless Midwest values of integrity, hard work, and community, plus a balanced lifestyle that empowers you to dominate professionally while cherishing what matters most. Job Responsibilities: Act as a trusted advisor to customers, ensuring they fully leverage TENEX's MDR platform to meet their cybersecurity needs. Own the customer relationship post-sale, driving engagement, retention, and expansion opportunities. Develop and execute customer success plans, ensuring smooth onboarding and continued adoption of TENEX's services. Serve as the voice of the customer, providing feedback to internal teams to drive continuous product and service improvements. Conduct regular business reviews with customers to assess security posture, provide insights, and align on future goals. Proactively identify risks and implement strategies to mitigate churn, ensuring high customer satisfaction. Collaborate cross-functionally with Sales, Product, Engineering, and Security Operations teams to deliver exceptional customer experiences. Educate customers on best practices, new features, and enhancements to maximize their security outcomes. Track and analyze customer usage data to identify trends, opportunities, and areas for improvement. Facilitate contract renewals and support expansion efforts in partnership with the Sales team. Travel as needed (10-15%) to meet with key customers and strengthen relationships. Required Skills & Qualifications: Technical & Industry Expertise 3+ years of experience in Customer Success, Account Management, or a related role in cybersecurity, SaaS, or MDR services. Strong understanding of cybersecurity principles, threat detection, and incident response. Familiarity with SIEM, EDR, SOAR, or other security technologies is a plus. Customer-Focused Skills Proven ability to manage customer relationships, drive adoption, and ensure customer satisfaction. Strong problem-solving and analytical skills to identify customer pain points and deliver solutions. Excellent communication and presentation skills, with the ability to convey complex security concepts in an easy-to-understand manner. Soft Skills Highly organized with strong project management capabilities. Ability to work independently while collaborating effectively with internal teams. Passion for helping customers succeed and a proactive approach to relationship management. Education Bachelor's degree in Cybersecurity, Computer Science, Business, or a related field (or equivalent experience). Certifications such as CISSP, CISM, or CSM (Certified Customer Success Manager) are a plus. Why Join Us? Opportunity to work with cutting-edge AI-driven cybersecurity technologies and Google SecOps solutions. Collaborate with a talented and innovative team focused on continuously improving security operations. Competitive salary and benefits package. A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies. If you're passionate about combining cybersecurity expertise with artificial intelligence and have experience with Google SecOps and Chronicle, we encourage you to apply!

Job Description The Customer Success Manager (CSM) serves as a trusted advisor and advocate for our clients, ensuring they achieve their goals with our solutions. As a key point of contact for assigned accounts, the CSM focuses on fostering strong client relationships, driving product adoption, and delivering measurable value. You will collaborate with cross-functional teams to address client needs, resolve issues, and identify growth opportunities, ensuring long-term satisfaction and retention. Key Responsibilities: Customer Health & Retention Monitor account health and proactively engage with customers showing signs of risk. Conduct regular outreach through email, calls, and webinars to ensure ongoing engagement. Develop and execute standardized health check-ins and intervention strategies. Track and report on customer sentiment using NPS, CSAT, and other feedback tools. Renewals & Churn Prevention Own the renewal process by identifying risks early and taking corrective actions. Work cross-functionally with Sales and Account Management to secure renewals. Analyze churn data and develop insights to improve retention strategies. Adoption & Engagement Educate customers on core weavix features to maximize adoption. Conduct scalable training sessions, webinars, and resource sharing. Identify up-sell and cross-sell opportunities and pass them to Sales for follow-up. Process Efficiency & Scalability Standardize outreach strategies for a larger book of business. Implement automation and tools to streamline engagement. Collaborate with Product and Marketing to refine self-service resources. Expected Results & Impact: Maintain high renewal rates by ensuring continuous customer engagement. Improve feature adoption across small to mid-sized accounts. Identify and mitigate churn risks before they escalate. Minimum Knowledge, Skills, and Abilities Required: 2+ years of Customer Success, Account Management, or related experience in a B2B SaaS environment. Strong relationship management and communication skills to engage customers effectively. Experience managing a high volume of accounts while maintaining personalized engagement. Proven track record of driving renewals and reducing churn through proactive outreach. Ability to analyze customer health data and take action to improve retention. Familiarity with CS tools & CRM platforms (e.g., Gainsight, ChurnZero, Salesforce, or similar). Ability to conduct training sessions, webinars, and automated engagement campaigns. Strong time management and prioritization skills to balance multiple customers effectively. Ability and willingness to travel up to 25%-30% (client sites within the United States) Preferred: Experience in SaaS or tech industry with a focus on mid-market or SMB accounts. Background in customer onboarding, adoption, and success planning. Understanding of renewal processes and contract negotiations. Experience with automation and self-service customer engagement strategies. Why weavix Being a part of the weavix team is being a part of something bigger. We value the innovators and the risk-takers-the ones who love a challenge. Through our shared values and dedication to our mission to Connect every Disconnected Worker, we're reshaping the future of work to focus on this world's greatest assets: people. It's truly amazing what happy, engaged team members can achieve. Our ever-evolving list of benefits means you'll be able to achieve work/life balance, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. Perks and Benefits Competitive Compensation Employee Equity Stock Program Competitive Benefits Package including: Medical, Dental, Vision, Life, and Disability Insurance 401(k) Retirement Plan + Company Match Flexible Spending & Health Savings Accounts Paid Holidays Flexible Time Off Employee Assistance Program (EAP) Other exciting company benefits About Us weavix , the Internet of Workers platform, revolutionizes frontline communication and productivity at scale. Since its founding, weavix has shaped the future of work by introducing innovative methods to better connect and enable the frontline workforce. weavix transforms enterprise by providing data-driven insights into facilities and teams to maximize productivity and achieve breakthrough results. weavix is the single source of truth for both workers and executives. Our mission is simple: to connect every disconnected worker through disruptive technology. How do you want to make your impact? For more information about us, visit weavix.com. Equal Employment Opportunity (EEO) Statement weavix is an Equal Opportunity Employer. At weavix, diversity fuels innovation. We are dedicated to fostering an inclusive environment where every team member is empowered to contribute to our mission of connecting the disconnected workforce. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All qualified applicants will receive consideration for employment. Americans with Disabilities Act (ADA) Statement weavix is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation during the application process due to a disability, you may contact us at *************. E-Verify Notice Notice: weavix participates in the E-Verify program to confirm employment eligibility as required by law.

The Customer Success Manager (CSM) serves as a trusted advisor and advocate for our clients, ensuring they achieve their goals with our solutions. As a key point of contact for assigned accounts, the CSM focuses on fostering strong client relationships, driving product adoption, and delivering measurable value. You will collaborate with cross-functional teams to address client needs, resolve issues, and identify growth opportunities, ensuring long-term satisfaction and retention. Key Responsibilities: Customer Health & Retention Monitor account health and proactively engage with customers showing signs of risk. Conduct regular outreach through email, calls, and webinars to ensure ongoing engagement. Develop and execute standardized health check-ins and intervention strategies. Track and report on customer sentiment using NPS, CSAT, and other feedback tools. Renewals & Churn Prevention Own the renewal process by identifying risks early and taking corrective actions. Work cross-functionally with Sales and Account Management to secure renewals. Analyze churn data and develop insights to improve retention strategies. Adoption & Engagement Educate customers on core weavix features to maximize adoption. Conduct scalable training sessions, webinars, and resource sharing. Identify up-sell and cross-sell opportunities and pass them to Sales for follow-up. Process Efficiency & Scalability Standardize outreach strategies for a larger book of business. Implement automation and tools to streamline engagement. Collaborate with Product and Marketing to refine self-service resources. Expected Results & Impact: Maintain high renewal rates by ensuring continuous customer engagement. Improve feature adoption across small to mid-sized accounts. Identify and mitigate churn risks before they escalate. Minimum Knowledge, Skills, and Abilities Required: 2+ years of Customer Success, Account Management, or related experience in a B2B SaaS environment. Strong relationship management and communication skills to engage customers effectively. Experience managing a high volume of accounts while maintaining personalized engagement. Proven track record of driving renewals and reducing churn through proactive outreach. Ability to analyze customer health data and take action to improve retention. Familiarity with CS tools & CRM platforms (e.g., Gainsight, ChurnZero, Salesforce, or similar). Ability to conduct training sessions, webinars, and automated engagement campaigns. Strong time management and prioritization skills to balance multiple customers effectively. Ability and willingness to travel up to 25%-30% (client sites within the United States) Preferred: Experience in SaaS or tech industry with a focus on mid-market or SMB accounts. Background in customer onboarding, adoption, and success planning. Understanding of renewal processes and contract negotiations. Experience with automation and self-service customer engagement strategies. Why weavix Being a part of the weavix team is being a part of something bigger. We value the innovators and the risk-takers-the ones who love a challenge. Through our shared values and dedication to our mission to Connect every Disconnected Worker, we're reshaping the future of work to focus on this world's greatest assets: people. It's truly amazing what happy, engaged team members can achieve. Our ever-evolving list of benefits means you'll be able to achieve work/life balance, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. Perks and Benefits Competitive Compensation Employee Equity Stock Program Competitive Benefits Package including: Medical, Dental, Vision, Life, and Disability Insurance 401(k) Retirement Plan + Company Match Flexible Spending & Health Savings Accounts Paid Holidays Flexible Time Off Employee Assistance Program (EAP) Other exciting company benefits About Us weavix , the Internet of Workers platform, revolutionizes frontline communication and productivity at scale. Since its founding, weavix has shaped the future of work by introducing innovative methods to better connect and enable the frontline workforce. weavix transforms enterprise by providing data-driven insights into facilities and teams to maximize productivity and achieve breakthrough results. weavix is the single source of truth for both workers and executives. Our mission is simple: to connect every disconnected worker through disruptive technology. How do you want to make your impact? For more information about us, visit weavix.com. Equal Employment Opportunity (EEO) Statement weavix is an Equal Opportunity Employer. At weavix, diversity fuels innovation. We are dedicated to fostering an inclusive environment where every team member is empowered to contribute to our mission of connecting the disconnected workforce. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All qualified applicants will receive consideration for employment. Americans with Disabilities Act (ADA) Statement weavix is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation during the application process due to a disability, you may contact us at *************. E-Verify Notice Notice: weavix participates in the E-Verify program to confirm employment eligibility as required by law.

Why join us?We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear “yes, let's give it a shot” more often than “that's not how we do things here.” People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast The scale is big. But the ownership's personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An exciting opportunity has arisen for a Senior Customer Success Manager (CSM) to join ourteam! You'll drive success across some of our most strategic Enterprise customers in the Retailand Quick Service Restaurant (QSR) industries. As a trusted advisor, you'll ensure customersmaximize the value of our platform, achieve measurable business outcomes, and expand theirlong-term partnership with SafetyCulture. We're looking for someone who thrives on building deep relationships within complex, multi-siteorganizations and partnering closely with senior stakeholders to deliver tangible business About you: Proven experience managing large-scale, strategic customer relationships within complex Enterprise environments Relevant industry experience in Retail or QSR, or managing Enterprise customers in those industries, is considered a strong value add Strong learning mindset and the ability to rapidly understand new industry dynamics Ability to navigate multiple senior stakeholders (VP level and above), aligning solutions to strategic business goals Confidence in engaging at the C-suite level to drive value and influence decisions Skilled at leveraging data and insights to shape strategy, measure outcomes, and demonstrate ROI Exceptional communication, persuasion, and presentation abilities, with a knack for simplifying complex ideas A proactive, outcomes-driven mindset - comfortable operating in a fast-paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of Enterprise Retail & QSR customers, driving adoption and measurable success Understand customers' business objectives, challenges, and industry context, using insights to guide their journey Own customer retention, proactively identifying and mitigating churn risk while ensuring renewals Partner with Sales and other internal teams to uncover and drive expansion opportunities within existing accounts Use your industry expertise to deliver tailored recommendations, best practices, and thought leadership Act as the voice of the customer internally - influencing product direction based on real-world needs and opportunities Contribute to industry playbooks, case studies, and enablement materials that elevate customer outcomes and team capability We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** Responsible for the overall relationship of a key strategic client, managing day to day activities, problem resolution, and renewal activities. Develop key relationships within internal operational resources to bring solutions, problem solving, consultation to client. Maintain relationships with senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. ****This role will be based in Lancaster, PA or Telecommute/Remote. Candidates must live within the following states: IL, IN, IA, KS, KY, MI, MO, MT, NM, NC, OK, PA, TN, TX, WI or WV *** * **Required Job Qualifications:** + High school diploma or GED equivalent required + 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities + Ability to travel is required (10%-20%) + Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; + Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.) + Ability to interact with senior level executives + Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required + Results oriented and self-motivated + Excellent written and verbal communications skills are required, as are exceptional organizational skills + Excellent presentation skills **Preferred Job Qualifications:** + College degree + State insurance license **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **EEO Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Pay Transparency Statement:** At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **Min to Max Range:** $66,300.00 - $124,500.00 Exact compensation may vary based on skills, experience, and location.

We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. The Client Manager role serves as the main point of contact for a specific client, a division of a larger client, or a targeted client at the team level, establishing solid relationships, building and maintaining a strong rapport, and ensuring overall client satisfaction. The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs. Primary Responsibilities: Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans. Develops a deep understanding of the client's business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client. Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects. May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services. Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service. Manages client expectations and negotiates outcomes. Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills. Ability to contribute and work well on a team. Bachelor's degree in engineering or a related area is preferred. A minimum of eight years of client experience with increasing responsibility. #LI-RS1 #LI-Hybrid Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you. The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You'll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio's solution. This role is located in our Overland Park, KS office and may require travel up to 20%. Responsibilities: Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships Understand and articulate each client's needs, objectives, and policies related to effectively position Propio's services as solutions Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs Manage cross-functional projects with internal teams to ensure service excellence and operational alignment Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions Performs other responsibilities and duties assigned Requirements: Qualifications Bachelor's Degree or equivalent work experience 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset Proven ability to analyze data and deliver insights that drive client action and satisfaction Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred Strong organizational skills and ability to manage multiple priorities with attention to detail Ability to work both independently and within a team to meet deadlines A self-starter who thrives in a fast-paced team-oriented environment #LI-AP1

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645

What We Need Corpay is currently looking to hire a Client Services Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium customer care, and building long-term, trusting business relationships. This position operates within a Customer Focus Group (CFG) whose purpose is to design, implement, and manage customized hotel lodging programs for customers engaged in a variety of business verticals. You will report directly to the Senior Operations Manager. How We Work As a Client Services Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Wichita, KS Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Primary point of contact for all matters specific to assigned customers Overseeing all daily activities for assigned customers Expanding and building strong, long-term relationships with primary contacts, key stakeholders, and Senior Managers within each assigned customer Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager Identifying the customer's objectives and challenges concerning savings, average rate, business rules and controls, hotel coverage, process efficiency, and convenience, and visibility to data (reporting) Anticipating, developing, and proposing creative solutions to satisfy the objectives and challenges of assigned customers Identifying and resolving situations within assigned customers that could lead to attrition or inhibit growth Assisting with and participating in customer account reviews Conducting detailed customer surveys to uncover needs or issues Identifying and securing tax exemptions where applicable Providing constructive feedback to CLC Management about customer issues and concerns Completing assigned monthly goals Performing other duties as assigned Qualifications & Skills Preference will be given to candidates with experience with office experience or hotel front desk role 2-4 years customer service and/or account management experience Excellent verbal and written communication skills are required and presentation skills are preferred Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels Proactive mindset, ability to think strategically, identify and capitalize on opportunities Must possess strong organizational and analytical skills Proven experience with MS Office including strong Excel is required Strong ability to multi-task and be focused, detail-oriented, self-motivated Ability to work well in a team environment Benefits & Perks Medical, Dental & Vision benefits available the 1 st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-AG1 #INDOPS

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

The AT&T B2B Account Manager is responsible for managing and nurturing relationships with prospective customers, ensuring their needs are met, and driving the growth of business opportunities. This role focuses on providing exceptional service to new and existing customers while identifying opportunities for upselling, cross-selling, and new business. The ideal candidate will possess strong communication, problem-solving, and relationship-building skills and be adept at managing multiple accounts simultaneously. *Key Responsibilities:* * Serve as the main point of contact for the assigned B2B territory. * Understand customers' needs, objectives, and pain points to offer tailored solutions. * Proactively manage and address customer concerns to ensure high levels of satisfaction. * Identify opportunities to expand existing customer accounts through upselling and cross-selling of products/services. * Monitor client satisfaction and address any issues promptly to foster loyalty and retention. * Work closely with the sales team to support new business acquisition and expand the client base. * Prepare and present proposals, pricing, and presentations to customers. * Coordinate with internal teams to ensure the successful delivery of products and services to clients. * Provide regular reports on account status, opportunities, challenges, and growth initiatives to management. * Maintain accurate records of all client interactions, contract details, and communications in CRM systems. * Collaborate with internal teams, including marketing, product development, and customer support, to ensure clients' needs are met. * Share client feedback with relevant teams to help improve products and services. *Qualifications:* * Bachelor's degree in Business, Marketing, or a related field (preferred). * Some experience in B2B account management or sales is a plus. * Excellent communication, negotiation, and interpersonal skills. * Ability to build and maintain relationships with clients at all levels. * Strong organizational and project management abilities. * Proficient in CRM software (Salesforce, HubSpot, etc.) and MS Office Suite. * Experience in [industry-specific knowledge, if applicable] is a plus. *Personal Attributes:* * Client-focused with a commitment to delivering exceptional service. * Results-driven with a strong ability to meet and exceed sales targets. * Highly organized with attention to detail. * Strong problem-solving skills and the ability to think strategically. * Adaptable to changing business environments and client needs. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Purpose: Support mid-sized customers by optimizing their weavix experience, driving adoption, and ensuring long-term retention. This includes guiding customers in refining communication workflows, ensuring effective feature utilization, developing tailored Customer Success Plans (CSPs), and conducting Quarterly Business Reviews (QBRs) to reinforce value and recommend optimizations. Additionally, the role involves proactive risk mitigation, stakeholder engagement, and strategic planning to drive expansion and reduce churn. Key Responsibilities: Customer Success & Retention Identify at-risk accounts within our Top Tier customer segments and proactively implement retention strategies. Collaborate with executive sponsors and product managers to develop save strategies and mitigate churn risk. Analyze and document churn reasons (e.g., product-related, service-related, pricing-related) and conduct post-mortem analyses to prevent future churn. Stakeholder & Executive Engagement Identify and build relationships with key stakeholders, including executives and decision-makers. Work closely with leadership teams to align weavix with strategic business goals. Ensure customer relationships transition to a more strategic nature to support KPI achievement and business objectives. Feature Adoption & Expansion Drive usage of advanced weavix functionalities, ensuring measurable impact. Tailor solutions to fit complex workflows, ensuring deep adoption and seamless integration. Conduct regular health checks (monthly or quarterly) to track feature usage, response times, and customer satisfaction trends. Benchmark highly engaged accounts to define best practices and drive health score improvements across the portfolio. Upselling & Growth Initiatives Collaborate with the sales team to identify and support upsell and cross-sell opportunities within growth accounts. Align customer goals with weavix's value proposition, driving steady revenue growth. Use customer surveys (e.g., NPS, CSAT, CES) to gauge sentiment and adjust engagement strategies accordingly. Account Health & Risk Management Monitor and report on Tier 1 & 2 account health during quarterly portfolio reviews, identifying early signs of risk. Partner with Customer Success, Sales, and Product teams to create intervention plans for at-risk accounts. Identify key trends in declining customer health and provide insights to inform product development and service improvements. Strategic Business Reviews & Process Optimization Conduct QBRs and strategic check-ins for assigned accounts to ensure adoption and identify long-term expansion opportunities. Work on refining and scaling customer engagement strategies to ensure consistency in execution across multiple accounts. Gather and analyze customer feedback, relaying insights to Product, Engineering, and Marketing teams to enhance weavix's offerings. Expected Results & Impact: Improve customer health scores by increasing feature adoption. Reduce churn by proactively addressing key risk factors. Identify and support expansion opportunities to drive revenue growth. Standardize customer success processes to enhance efficiency and scalability. Qualifications & Skills: 5+ years of Customer Success Management experience in B2B SaaS, preferably with mid-market or enterprise accounts. Strong stakeholder management skills, with experience engaging executives and decision-makers. Proven track record in reducing churn, driving adoption, and managing customer health metrics. Experience in upselling and cross-selling within an existing customer base. Data-driven approach to analyzing customer health trends and implementing proactive success strategies. Excellent communication and presentation skills, with the ability to deliver compelling QBRs. Experience with customer success tools (e.g., Gainsight, Vitally, Salesforce, or similar platforms). Why weavix Being a part of the weavix team is being a part of something bigger. We value the innovators and the risk-takers-the ones who love a challenge. Through our shared values and dedication to our mission to Connect every Disconnected Worker, we're reshaping the future of work to focus on this world's greatest assets: people. It's truly amazing what happy, engaged team members can achieve. Our ever-evolving list of benefits means you'll be able to achieve work/life balance, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. Perks and Benefits Competitive Compensation Employee Equity Stock Program Competitive Benefits Package including: Medical, Dental, Vision, Life, and Disability Insurance 401(k) Retirement Plan + Company Match Flexible Spending & Health Savings Accounts Paid Holidays Flexible Time Off Employee Assistance Program (EAP) Other exciting company benefits About Us weavix , the Internet of Workers platform, revolutionizes frontline communication and productivity at scale. Since its founding, weavix has shaped the future of work by introducing innovative methods to better connect and enable the frontline workforce. weavix transforms enterprise by providing data-driven insights into facilities and teams to maximize productivity and achieve breakthrough results. weavix is the single source of truth for both workers and executives. Our mission is simple: to connect every disconnected worker through disruptive technology. How do you want to make your impact? For more information about us, visit weavix.com. Equal Employment Opportunity (EEO) Statement weavix is an Equal Opportunity Employer. At weavix, diversity fuels innovation. We are dedicated to fostering an inclusive environment where every team member is empowered to contribute to our mission of connecting the disconnected workforce. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All qualified applicants will receive consideration for employment. Americans with Disabilities Act (ADA) Statement weavix is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation during the application process due to a disability, you may contact us at *************. E-Verify Notice Notice: weavix participates in the E-Verify program to confirm employment eligibility as required by law.

Job Description Purpose: Support mid-sized customers by optimizing their weavix experience, driving adoption, and ensuring long-term retention. This includes guiding customers in refining communication workflows, ensuring effective feature utilization, developing tailored Customer Success Plans (CSPs), and conducting Quarterly Business Reviews (QBRs) to reinforce value and recommend optimizations. Additionally, the role involves proactive risk mitigation, stakeholder engagement, and strategic planning to drive expansion and reduce churn. Key Responsibilities: Customer Success & Retention Identify at-risk accounts within our Top Tier customer segments and proactively implement retention strategies. Collaborate with executive sponsors and product managers to develop save strategies and mitigate churn risk. Analyze and document churn reasons (e.g., product-related, service-related, pricing-related) and conduct post-mortem analyses to prevent future churn. Stakeholder & Executive Engagement Identify and build relationships with key stakeholders, including executives and decision-makers. Work closely with leadership teams to align weavix with strategic business goals. Ensure customer relationships transition to a more strategic nature to support KPI achievement and business objectives. Feature Adoption & Expansion Drive usage of advanced weavix functionalities, ensuring measurable impact. Tailor solutions to fit complex workflows, ensuring deep adoption and seamless integration. Conduct regular health checks (monthly or quarterly) to track feature usage, response times, and customer satisfaction trends. Benchmark highly engaged accounts to define best practices and drive health score improvements across the portfolio. Upselling & Growth Initiatives Collaborate with the sales team to identify and support upsell and cross-sell opportunities within growth accounts. Align customer goals with weavix's value proposition, driving steady revenue growth. Use customer surveys (e.g., NPS, CSAT, CES) to gauge sentiment and adjust engagement strategies accordingly. Account Health & Risk Management Monitor and report on Tier 1 & 2 account health during quarterly portfolio reviews, identifying early signs of risk. Partner with Customer Success, Sales, and Product teams to create intervention plans for at-risk accounts. Identify key trends in declining customer health and provide insights to inform product development and service improvements. Strategic Business Reviews & Process Optimization Conduct QBRs and strategic check-ins for assigned accounts to ensure adoption and identify long-term expansion opportunities. Work on refining and scaling customer engagement strategies to ensure consistency in execution across multiple accounts. Gather and analyze customer feedback, relaying insights to Product, Engineering, and Marketing teams to enhance weavix's offerings. Expected Results & Impact: Improve customer health scores by increasing feature adoption. Reduce churn by proactively addressing key risk factors. Identify and support expansion opportunities to drive revenue growth. Standardize customer success processes to enhance efficiency and scalability. Qualifications & Skills: 5+ years of Customer Success Management experience in B2B SaaS, preferably with mid-market or enterprise accounts. Strong stakeholder management skills, with experience engaging executives and decision-makers. Proven track record in reducing churn, driving adoption, and managing customer health metrics. Experience in upselling and cross-selling within an existing customer base. Data-driven approach to analyzing customer health trends and implementing proactive success strategies. Excellent communication and presentation skills, with the ability to deliver compelling QBRs. Experience with customer success tools (e.g., Gainsight, Vitally, Salesforce, or similar platforms). Why weavix Being a part of the weavix team is being a part of something bigger. We value the innovators and the risk-takers-the ones who love a challenge. Through our shared values and dedication to our mission to Connect every Disconnected Worker, we're reshaping the future of work to focus on this world's greatest assets: people. It's truly amazing what happy, engaged team members can achieve. Our ever-evolving list of benefits means you'll be able to achieve work/life balance, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. Perks and Benefits Competitive Compensation Employee Equity Stock Program Competitive Benefits Package including: Medical, Dental, Vision, Life, and Disability Insurance 401(k) Retirement Plan + Company Match Flexible Spending & Health Savings Accounts Paid Holidays Flexible Time Off Employee Assistance Program (EAP) Other exciting company benefits About Us weavix , the Internet of Workers platform, revolutionizes frontline communication and productivity at scale. Since its founding, weavix has shaped the future of work by introducing innovative methods to better connect and enable the frontline workforce. weavix transforms enterprise by providing data-driven insights into facilities and teams to maximize productivity and achieve breakthrough results. weavix is the single source of truth for both workers and executives. Our mission is simple: to connect every disconnected worker through disruptive technology. How do you want to make your impact? For more information about us, visit weavix.com. Equal Employment Opportunity (EEO) Statement weavix is an Equal Opportunity Employer. At weavix, diversity fuels innovation. We are dedicated to fostering an inclusive environment where every team member is empowered to contribute to our mission of connecting the disconnected workforce. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All qualified applicants will receive consideration for employment. Americans with Disabilities Act (ADA) Statement weavix is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation during the application process due to a disability, you may contact us at *************. E-Verify Notice Notice: weavix participates in the E-Verify program to confirm employment eligibility as required by law.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616

Client Service Account Manager What We Need Corpay is currently looking to hire a Client Service Account Manager within our Corpay Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium customer care, and building long-term, trusting business relationships. This position operates within a Customer Focus Group (CFG) whose purpose is to design, implement, and manage customized hotel lodging programs for customers engaged in a variety of business verticals. You will report directly to the Senior Operations Manager. How We Work As a Client Service Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Wichita, KS Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Primary point of contact for all matters specific to assigned customers Overseeing all daily activities for assigned customers Expanding and building strong, long-term relationships with primary contacts, key stakeholders, and Senior Managers within each assigned customer Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager Identifying the customer's objectives and challenges concerning savings, average rate, business rules and controls, hotel coverage, process efficiency, and convenience, and visibility to data (reporting) Anticipating, developing, and proposing creative solutions to satisfy the objectives and challenges of assigned customers Identifying and resolving situations within assigned customers that could lead to attrition or inhibit growth Assisting with and participating in customer account reviews Conducting detailed customer surveys to uncover needs or issues Identifying and securing tax exemptions where applicable Providing constructive feedback to Corpay Lodging Management about customer issues and concerns Completing assigned monthly goals Performing other duties as assigned Qualifications & Skills Preference will be given to candidates with experience with office experience or hotel front desk role 2-4 years customer service and/or account management experience Excellent verbal and written communication skills are required and presentation skills are preferred Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels Proactive mindset, ability to think strategically, identify and capitalize on opportunities Must possess strong organizational and analytical skills Proven experience with MS Office including strong Excel is required Strong ability to multi-task and be focused, detail-oriented, self-motivated Ability to work well in a team environment Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency