Customer success manager jobs in Las Vegas, NV - 227 jobs

Under a significant level of guidance and direction, provides customer service for one HCM product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with company policies and procedures. Responsibilities Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at the company are passionate about customers' needs and wants. We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you deserve so you can focus on reaching your fullest potential. In this role, you will Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states. Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients. Provide online support, troubleshooting and handle escalations. Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply's products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions. Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders. Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting. Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations. Analyze data to identify opportunities for customer experience improvements and business growth. Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value. Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams. Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders. Maintain and update customer records in the CRM system. Identify and manage at-risk accounts and develop churn prevention strategies. Assist in the renewal process and identify upsell and cross-sell opportunities. Conduct and lead customer training after new product features are released or new products are offered. Conduct analytics to monitor the success and performance of implemented solutions. Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply. Develop and maintain a thorough understanding of the company's products, technologies and systems, processes and overall business requirements, the customer's structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies. Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors. Any other duties and responsibilities as may be assigned to you by the company consistent with your position. Who You Are Bachelor's degree in Business, Marketing, or related field Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role Strong interpersonal skills with a focus on building customer relationships Excellent verbal and written communication skills Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required Ability to analyze data and identify trends Experience preparing and presenting reports, data analyses and presentations Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms Highly organized and detail-oriented Self-starter with a proactive approach to problem-solving Ability to work in a fast-paced, team-oriented environment Ability to travel up to 40% of the time Bonus Points A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Fluent in other languages than English Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you! Commitment to Diversity and Equity.If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply. Search Firm Representatives Please Read CarefullyWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team. Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. - - - - - - - - - - At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Our Team and What We'll Accomplish Together TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered by our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work. As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, our Integrated Health Solutions use innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies - such as Aviva, Burberry, Walgreens, Expedia, Intel and Nestlé Canada - love to use. Our employees have access to the same high-quality well-being support and resources provided to our customers. We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally. We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles. What You'll Do The Customer Success Manager is responsible for managing a specific block of clients, driving growth within the customer base and developing and maintaining long-term relationships by providing excellent customer service, consultative support, and negotiating / renewing existing client contracts related to the delivery and evaluation of Employee Assistance and Support Programs. * Achieve identified revenue and growth targets * Respond to client inquiries & service requests pertaining to their programs and services * Responsible for the execution of client contracts and programs * Responsible for program governance including the review of internal reporting and identification of issues * Issuing reports to clients * Managing the renewal process with appropriate internal teams * Responsible for client support, annual planning preparation and meetings where appropriate * Responsible for execution of manager and employee orientations (delivered telephonically or by webinar) where appropriate, as well as follow-up on trauma, WPT initiatives etc. * Act as a liaison with internal departments to resolve issues that may arise with clients * Managing and coordinating Quality Assurance Reviews * Follow up on manager consultations * Responsible for updating and utilizing the CRM (Customer Relationship Management) system What You Bring * University degree in Business or a related field, or equivalent work experience required * 3-5 years of experience in a sales or account management support role * Previous experience with HR, Wellness programs, and/or EAP considered an asset * Demonstrated ability to respond in a timely and strategic manner to the day-to-day requirements of our clients, while identifying and uncovering business opportunities * Ability or potential to manage a book of business independently * Ability to meet clients as required, including some travel depending on client location (long-term / as permitted based on company PWG guidelines) * Ability to meet and exceed revenue targets * Exceptional communication and interpersonal skills, proven ability to develop relationships internally and externally * Strong problem-solving skills including the ability to be solutions-oriented, and to collaborate with internal teams to address client requests * Strong organizational, and time management skills including the ability to be self-directed in managing multiple priorities in a fast paced environment * Analytical, and Project Management skills are an asset #LI-SG1 #LI-Remote #LifeAtTELUS #HiringNow A bit about us We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About the Role: Lead Leaders. Scale the Future of CX. We're looking for a Senior Manager, Client Experience to lead and evolve our client experience operations across Texas, Nevada, and California. You'll oversee a team of CX Managers and their organizations, driving performance against key service metrics while building scalable systems and championing next-generation, AI-enhanced support solutions. This role bridges strategy and execution - guiding frontline performance while influencing how we deliver smarter, faster, and more proactive merchant experiences. If you're a seasoned leader with 3PL or logistics experience, a track record of operational excellence, and a passion for developing people and systems that scale, we want you leading our charge in the West. What You'll Be Rocking Every Day Lead Through Leaders Manage, mentor, and develop CX Managers overseeing multi-site teams across TX, NV, and CA. Build strong leadership rhythms around coaching, calibration, and accountability. Develop future leaders through performance reviews, succession planning, and growth frameworks. Foster a culture of trust, ownership, accountability, and results across distributed teams. Own the Metrics That Matter Drive outcomes for CSAT, First Response Time (FRT), Resolution Time, and Cost per Case. Use data to identify trends, build action plans, and execute performance improvements. Partner with RevOps and Workforce Planning to forecast demand, staffing, and productivity. Lead WBRs and MBRs that move from reporting to real operational impact. Champion the Merchant Experience Act as the senior escalation point for complex or high-value merchant concerns across the region. Partner directly with warehouse leadership and Operations to troubleshoot and prioritize merchant issues on the floor. Create tight feedback loops with cross-functional teams - Operations, Merchant Success, Billing, and Onboarding to ensure a seamless end-to-end experience. Identify root causes and drive proactive communication strategies to prevent repeat issues. Drive Innovation and Efficiency Partner with CX leadership and domain teams to enhance automation and AI capabilities within the support ecosystem. Translate frontline insights into smarter systems, knowledge base improvements, and self-service opportunities. Champion adoption of new technologies that improve speed, accuracy, and merchant satisfaction. Balance innovation with operational discipline - ensuring change drives measurable results. Build Systems That Scale Contribute to the design and rollout of CX frameworks, playbooks, and performance scorecards. Support network-wide standardization of reporting, quality assurance, and process excellence. Collaborate with peers in CX leadership to align on workforce strategy, site readiness, and training priorities. Champion Culture and Engagement Lead with empathy and accountability - ensuring teams feel supported, informed, and challenged. Recognize wins, celebrate milestones, and maintain energy through periods of high demand. Promote a “Michelin Star” mindset that blends precision, consistency, and merchant obsession. What Makes You a Great Fit ✔ You've Led Leaders - you know how to develop managers and scale performance across sites. ✔ You're Both Analytical and Empathetic - you manage through data but lead through people. ✔ You Bridge Strategy and Execution - you can move seamlessly from coaching a manager to shaping regional strategy. ✔ You're Comfortable on the Floor and in the Exec room - equally adept at resolving merchant issues in real time and presenting improvement plans to executives. ✔ You Embrace Innovation - you see technology and AI as tools to enhance and not replace the human experience. ✔ You're Ambitious and Growth-Minded - you don't shy away from challenges; you seek them. You'll grow in this role, gain cross-functional exposure, and help build the next generation of CX leadership. What You Bring to the Table 6-8 years of progressive leadership experience in Customer Experience, Operations, or Service Management At least 3+ years managing managers or multi-site teams Proven record of driving improvements in CSAT, FRT, Resolution Time, and Cost per Case Experience in 3PL, logistics, or eCommerce fulfillment environments Strong operational and analytical acumen with comfort in forecasting, headcount planning, and process optimization Familiarity with CRM, ticketing, and workforce management platforms Exceptional communication skills, with the ability to partner across Ops, Product, and RevOps Ready to Redefine the Merchant Experience? Join us and help lead the next evolution of Client Experience - developing great managers, driving operational excellence, and shaping how technology and people work together to deliver Michelin-Star service at scale. At ShipMonk, we're a leadership factory - we build leaders, not just teams. If you're hungry to grow, ready to build, and excited to lead transformation, this is where you'll do some of the best work of your career. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **The Role** Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. **Your day-to-day** + Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. + Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. + Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. + Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. + Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. **What you bring to the team** + 4-year college degree in a business area, technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas + Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior + Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. + Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced + Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results + Proven ability to influence colleagues and customers to act in high impact situations. + Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security + Current knowledge of cybersecurity solutions and productivity suites. + Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies + Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives + Ability to work independently, ability to adapt quickly, positive attitude + Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Cloud Customer Success Analyst - Casinos Travel: Up to 25% . Join Our Team as a Cloud Customer Success Analyst for our Casino Clients! Are you ready to make a significant impact in the exciting world of casino gaming and hospitality? As a Cloud Customer Success Analyst, you'll be at the forefront of innovation, driving growth and success for our Gaming clients. We're looking for passionate individuals who thrive on collaboration and are eager to contribute to a diverse and inclusive team. Here's what you'll be doing: Key Responsibilities: Unlock Growth Opportunities: Identify and quantify potential upsell revenue streams for Nor1-sourced Gaming clients. Define, forecast, and drive the fulfillment of these opportunities to help our clients thrive. Build Lasting Relationships: Establish and nurture positive relationships with key Gaming clients at all levels within their organizations. Your ability to connect will be vital in ensuring their success. Launch Innovative Products: Collaborate with new and existing Gaming clients to successfully launch products that elevate their offerings and enhance guest experiences. Create Engaging Training Resources: Design and organize comprehensive training documents and presentations, ensuring our clients are well-equipped to maximize our solutions. Assess and Address Training Needs: Communicate with internal and external users to identify training needs, ensuring all users are empowered and knowledgeable. Operational Excellence: Provide day-to-day operational support for Gaming clients, assisting with product configuration and resolving IT issues to ensure seamless functionality. Expand Our Client Base: Leverage existing relationships to acquire new Gaming clients, broadening our impact in the industry. Collaborate for Success: Work closely with internal and external integration teams to activate all revenue streams and ensure they're functioning optimally. Harness Data Insights: Partner with our internal Data Scientists to gather and analyze business intelligence that informs strategic decisions. Become a Gaming Expert: Immerse yourself in understanding our Gaming clients' brand differentiators, including loyalty programs, technology platforms, market dynamics, and brand strategies. Innovate Beyond the Norm: Take initiative and perform functions that enhance our business, even if they fall outside your usual scope of work. Adapt to Diverse Needs: Provide exceptional support across various time zones, including early mornings and evenings, to cater to our global customer base. Ideal Skills and Qualifications: Experience: 5+ years in the hospitality industry, preferably within hotels, bringing a wealth of knowledge and perspective. Detail-Oriented: A hardworking, organized individual with a strong attention to detail and a desire to learn and succeed. Adaptability: A self-starter who can quickly adjust to changes and respond to clients' evolving needs. Interpersonal Skills: Strong communication and observational skills that foster collaboration and motivation among team members and clients. Team Player: A champion of teamwork, actively engaging with colleagues and assisting them beyond your current responsibilities. Relationship Builder: Capable of navigating complex organizational structures, engaging stakeholders across various departments (Revenue Management, Operations, Loyalty, eCommerce, Sales & Marketing). Analytical Mindset: Proven analytical skills, with the ability to interpret data trends and translate insights into actionable strategies. Effective Communicator: Exceptional written and verbal communication skills, able to summarize complex concepts for diverse audiences. Tech-Savvy: Proficient in Microsoft Office applications, with a desire to work with data analysis tools. Resilience: Able to thrive under pressure, managing a full workload and tight timelines. Willing to Travel: Flexible and ready to travel domestically and internationally to support our clients. If you're excited about joining a vibrant team that values diversity and innovation, and you're ready to help shape the future of the casino gaming industry, we want to hear from you! Apply today and become part of a dynamic organization where your skills and passion can shine! Career Level - IC2 As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This organization participates in E-Verify About the Organization ABOUT EXPLORING, INC. Exploring is the parent company of several unique, trailblazing Atlanta-based companies. Our companies span a range of industries, from the exhibit and event industry to hospitality, commercial, retail, architectural, automotive, museum, and other markets. What each Exploring company has in common, however, is a ceaseless focus on discovering truly innovative solutions and value for clients. In fact, that focus is what we look for when adding new companies to the Exploring family. Category Sales and Marketing Description The Client Experience Manager (CEM) is responsible for increasing sales in the assigned territory. The CEM will establish contact with existing customers, identify new opportunities and follow up on potential leads. The CEM will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue. Proven sales ability within the wide format graphics industry, superior analytical skills, understanding of customer needs and excellent communication skills are required. Responsibilities * Utilize all available resources to reach out to prospects and turn those prospects into customers * Collaborate with the management team to improve marketing materials and expand the company's marketing and sales presence * Negotiate and close deals * Attend industry association meetings and trade shows as appropriate to accumulate new leads and make productive contact with existing clients * Stay on top of industry trends to identify potential opportunities for company growth * Establish, develop and maintain positive business and customer relationships * Generate sales reports, status reports and analysis of territory, communicating any customer needs, problems, competitive activities and potential for new products and services * Promote the services of and coordinate with other Exploring, Inc. companies at every opportunity * Coordinate sales effort with team members and other departments Exempt/Non-Exempt Exempt Full-Time/Part-Time Full-Time Location Exploring Graphic Las Vegas Position Requirements * Proven experience as a sales professional in the Grand/Wide Format/Digital Print industry * Excellent written and verbal skills * Strong computer skills and proficiency with Microsoft Suite * Must be willing to travel when required * Thorough understanding of sales and negotiating techniques * Fast learner with a passion for sales * Self-motivated * Must be willing to cold-call prospects to generate new leads * Prepare and deliver attractive, pertinent and effective presentations * 4+ years of outside sales experience * Bachelor's Degree in Business Administration or related field preferred Travel Requirements

The Client Experience Manager (CEM) is responsible for increasing sales in the assigned territory. The CEM will establish contact with existing customers, identify new opportunities and follow up on potential leads. The CEM will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue. Proven sales ability within the wide format graphics industry, superior analytical skills, understanding of customer needs and excellent communication skills are required. Responsibilities Utilize all available resources to reach out to prospects and turn those prospects into customers Collaborate with the management team to improve marketing materials and expand the company's marketing and sales presence Negotiate and close deals Attend industry association meetings and trade shows as appropriate to accumulate new leads and make productive contact with existing clients Stay on top of industry trends to identify potential opportunities for company growth Establish, develop and maintain positive business and customer relationships Generate sales reports, status reports and analysis of territory, communicating any customer needs, problems, competitive activities and potential for new products and services Promote the services of and coordinate with other Exploring, Inc. companies at every opportunity Coordinate sales effort with team members and other departments

Job Title: Private Client Manager Reports to: Store Director Division: Retail The PCM will play a pivotal role in driving the acquisition of new customers, focusing on building relationships and expanding our client base outside of the traditional store environment. This role requires a blend of strategic networking, relationship-building, and event curation to engage potential clients and enhance their experiences with our brand. Key responsibilities will include identifying and pursuing new customer acquisition opportunities through social clubs, being part of networking events, and carrying out personalized experiences, such as manufacturer visits and other bespoke offerings. The PCM will work closely with store management to develop unique strategies tailored to each potential customer, ensuring exceptional service and creating lasting, meaningful connections. The PCM is a motivated and driven individual with a passion for client engagement, and a strong ability to create and nurture relationships through innovative, outside-the-box approaches. JOB RESPONSIBILITIES · Identify and acquire new clients by proactively networking and engaging with potential customers outside of the store setting. · Curate and host exclusive events, such as manufacturer visits, private viewings, and bespoke experiences, designed to introduce prospective clients to the brand. · Develop strong relationships with key social clubs, organizations, and communities to tap into new customer networks. · Collaborate with the sales team to design personalized strategies for each new client, ensuring a seamless and tailored experience. · Track and report on customer acquisition efforts and provide insights on potential growth opportunities. · Ensure consistency of the Bucherer values through leading by example and inspiring, coaching and motivating staff · Retaining and expanding the customer base as well as obtaining information and evaluating it with regard to trends in the individual customer segments in the US, and the relevant surrounding market to your assigned base location. · Ensuring suitable activities and optimal support for VIPs · Cooperative partner with the sales staff and store leadership to drive revenue across product categories · Planning and implementation of marketing and activation activities (ROI driven) in close partnership with the local marketing team and Store Management. · Communication and monitoring of programs and sales promotion measures in active consultation/ cooperation with the Merchandising team and the Store Director · Presence at important events and invitations on site · Organization and implementation of events (ROI driven) · Participation in internal training and further education We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

The Client Manager is responsible for the day-to-day oversight of the operations and administration of a portfolio of clients. They will work directly with a Community Manager, several Board of Directors, Committees, Vendors and internal departments to define and complete tasks as assigned, specific to each clients needs. Through the communication with our clients, candidate will be responsible for the creation of an individual task list and oversight to ensure completion within the companies guidelines/policies and associated timelines. Tasks may involve maintenance projects, research, newsletters, written/verbal communication for individual problem resolution, obtaining proposals, meeting with vendors, insurance claim tracking, working with our clients legal teams on special projects. Duties shall include but, are not limited to: preparing for and administering client meetings utilizing companies standardized processes, rules enforcement, state form filing, operations calendar administration, financial review and budget preparation. This opportunity will include education and resources, to transition into a State of Nevada Licensed Community Manager with direct mentorship in the field of common interest community management. Candidate shall attend licensing classes in order to obtain their state license and shall receive on the job training specific to this customized industry for complete management of their portfolio of clients. Essential Functions: Under the direction of the Board of Directors, manage the day-to-day operations of the community association. Candidate will obtain knowledge of the individual clients governing documents (CC&Rs, Bylaws, Articles of Incorporation, Rules and Regulations) and advises the Board on applicable policies and guidelines on matters that are being considered or discussed, per their documents. Ensure that the Association is compliant with all Federal, State and Local rules and regulations and their governing documents, subject to the common interest community industry. Ensure that all licenses and/or permits pertaining to the operation of the Association are obtained and/or renewed in a timely manner. Recommend procedural and policy amendments and initiatives to Board of Directors; implement all policies and procedures adopted by Board. Schedule Board of Directors meetings; prepare agenda; prepare and distribute meeting notices to homeowners. Attend regularly scheduled Board meetings, including preparation and distribution of Board Meeting agenda, meeting materials and minutes. Maintain operations calendar of important due dates, meetings and critical deadlines. Financial management, including fiscal budget preparation and oversight, invoice approval, and financial report distribution/comprehension. Overall financial management of a budget to ensure expenses are cost savvy and in line with budget constraints. Financials are prepared by the companies accounting teams (AP/AR/GL) and not apart of this job description. Reviews, verifies and codes all invoices with associated back-up/detail and recommends payment to Board for approval. Interfaces with all departments of Terra West to ensure services are complete and accurate. Review the Association's budget and current expenses and spending trend for possible savings whenever possible while optimizing utilization of resources and maintaining appropriate levels of quality and service to owners and residents. Ensure that all tax returns are completed in a timely manner by the Accountant. Interface with auditor to ensure receipt of all necessary information to complete thorough and timely annual audits. Oversee annual renewal of insurance policies and work with insurance agent to review and update insurance coverage on an annual basis. Cooperate with workers compensation carrier to complete annual audit. Ensure that assessments, fees and fines are billed timely and correctly. Work with Association Board, Association attorney and/or collection agent to ensure that collections proceed per Board adopted collection policy. Perform monthly property inspections to ensure standards set forth in the governing documents are being observed and report any discrepancies to the Board of Directors. Have a thorough knowledge of the Association's responsibilities towards maintenance of common areas, neighborhood common areas, property lines, and landscaping easements. Work with vendors to ensure proper documentation of work orders, board projects and prompt response to property staff is adhered too for professional and prompt resolution. Track tasks via an action list for regular distribution to the Board, to keep them informed of projects in the que. Ability to meet and negotiate with outside contractors and vendors for the needs of the community. At the direction of the Board of Directors, obtain bids, evaluate proposals and make recommendations to the Board for work being contracted to an outside source. Oversee work being performed to ensure satisfactory completion in accordance with the terms of the contract. Completed in partnership with clients selected vendors. Review Association's contracts with service providers for cost control and, if necessary, make recommendations to obtain competitive bids. Coordinate the receipt of all architectural and landscape requests and provide copies to the Board or Architectural Review Committee. Track time limitation and conduct final inspection of project at completion if directed by Board. Review Association's Reserve Study annually and note elements that need repairing or replacing. Review Reserve funding and advise Board of any recommended changes. Assist the Reserve Study Specialist in the preparation of the Association's Reserve Study in a timely manner and as required. Communicate with and update Board of Directors on a regular basis regarding the operation and administration of the Association. Daily interaction with community residents and Board members in a professional and courteous manner. Respond timely to inquiries from Board members and residents and follow through for client satisfaction. Resolve homeowners' problems as they pertain to the association, common elements, and governing documents, in a prompt and courteous manner. All calls are returned within 24 hours, except weekends and holidays. Organize and maintain files of all legal documents, owner lists, correspondence, and other files as required. Perform other tasks and projects as directed by the Board of Directors. Stay abreast of current trends in community management through continuing education programs, classes and conferences. Other duties as assigned. Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position: Must be professional in both appearance and character Commitment to the highest level of customer service Ability to define problems, collect data, establish facts, and draw valid conclusions Maintain confidentiality and exercise good judgment Ability to respond effectively to highly sensitive inquiries or complaints Ability to write letters, newsletters, notices, resolutions, policies, etc. Good decision-making abilities Organizing and prioritizing skills Excellent verbal and written communication skills Attention to detail and accuracy Excellent time management and follow-through skills Problem-solving skills Ability to handle many tasks simultaneously with the ability to work effectively under time constraints and deadlines Enthusiasm for the job and for the property Requirements Minimum Qualifications: Minimum five years' experience as Account/Client Manager. Must possess reliable vehicle with insurance and valid registration. Typing Speed: 45wpm Proficient in Outlook, Word, Excel, Publisher (preferred). High level written/verbal communication and problem solving skillset required. Proven leadership ability, self-starter. Available for periodic evening meetings (Monday - Thursday). Valid driver's license. ADA Requirements: See and read small print, both on paper and on a computer screen, quickly and accurately. Sit for extended periods of time while working at a computer. Hear and speak clearly on the telephone and in person. Work Posture Requirements: Sitting: Constantly Standing: Frequently Walking: Frequently Driving: N/A Bending (from waist): Frequently Crouching (squat): Rarely Kneeling: Occasionally Crawling: N/A Climbing (stairs): N/A Climbing (ladder): N/A Twisting: N/A Reaching: Rarely Wrist Motion: Occasionally Carrying Requirements: Items Carried: Files/Board books Distance: 50 steps Times Per Day: 5 Maximum Weight: 5 pounds Moving/Lifting Requirements: Items Moved/Lifted: Paper files Times Per Day: 5 Maximum Weight: 3 pounds Moving/Lifting Levels/Heights: Floor: Occasionally Knee: Rarely Waist: Occasionally Chest: Occasionally Overhead: Occasionally Push/Pull Requirements: Item Name: Furniture Frequency: Frequently Environmental Conditions: Inside/Outside: No Hot/Cold Temperatures: No Wet: No Noise: No Power Equipment: No Traffic Hazards: No Chemical Hazards: No Heights: No Dust: No Close Quarters: No Fumes/Odors: No EEO/Drug Free Workplace

The Client Manager is responsible for the day-to-day oversight of the operations and administration of a portfolio of clients. They will work directly with a Community Manager, several Board of Directors, Committees, Vendors and internal departments to define and complete tasks as assigned, specific to each clients needs. Through the communication with our clients, candidate will be responsible for the creation of an individual task list and oversight to ensure completion within the companies guidelines/policies and associated timelines. Tasks may involve maintenance projects, research, newsletters, written/verbal communication for individual problem resolution, obtaining proposals, meeting with vendors, insurance claim tracking, working with our clients legal teams on special projects. Duties shall include but, are not limited to: preparing for and administering client meetings utilizing companies standardized processes, rules enforcement, state form filing, operations calendar administration, financial review and budget preparation. This opportunity will include education and resources, to transition into a State of Nevada Licensed Community Manager with direct mentorship in the field of common interest community management. Candidate shall attend licensing classes in order to obtain their state license and shall receive on the job training specific to this customized industry for complete management of their portfolio of clients. Essential Functions: * Under the direction of the Board of Directors, manage the day-to-day operations of the community association. * Candidate will obtain knowledge of the individual clients governing documents (CC&Rs, Bylaws, Articles of Incorporation, Rules and Regulations) and advises the Board on applicable policies and guidelines on matters that are being considered or discussed, per their documents. * Ensure that the Association is compliant with all Federal, State and Local rules and regulations and their governing documents, subject to the common interest community industry. * Ensure that all licenses and/or permits pertaining to the operation of the Association are obtained and/or renewed in a timely manner. * Recommend procedural and policy amendments and initiatives to Board of Directors; implement all policies and procedures adopted by Board. * Schedule Board of Directors meetings; prepare agenda; prepare and distribute meeting notices to homeowners. * Attend regularly scheduled Board meetings, including preparation and distribution of Board Meeting agenda, meeting materials and minutes. * Maintain operations calendar of important due dates, meetings and critical deadlines. * Financial management, including fiscal budget preparation and oversight, invoice approval, and financial report distribution/comprehension. Overall financial management of a budget to ensure expenses are cost savvy and in line with budget constraints. Financials are prepared by the companies accounting teams (AP/AR/GL) and not apart of this job description. * Reviews, verifies and codes all invoices with associated back-up/detail and recommends payment to Board for approval. Interfaces with all departments of Terra West to ensure services are complete and accurate. * Review the Association's budget and current expenses and spending trend for possible savings whenever possible while optimizing utilization of resources and maintaining appropriate levels of quality and service to owners and residents. * Ensure that all tax returns are completed in a timely manner by the Accountant. * Interface with auditor to ensure receipt of all necessary information to complete thorough and timely annual audits. * Oversee annual renewal of insurance policies and work with insurance agent to review and update insurance coverage on an annual basis. * Cooperate with workers compensation carrier to complete annual audit. * Ensure that assessments, fees and fines are billed timely and correctly. Work with Association Board, Association attorney and/or collection agent to ensure that collections proceed per Board adopted collection policy. * Perform monthly property inspections to ensure standards set forth in the governing documents are being observed and report any discrepancies to the Board of Directors. * Have a thorough knowledge of the Association's responsibilities towards maintenance of common areas, neighborhood common areas, property lines, and landscaping easements. * Work with vendors to ensure proper documentation of work orders, board projects and prompt response to property staff is adhered too for professional and prompt resolution. * Track tasks via an action list for regular distribution to the Board, to keep them informed of projects in the que. * Ability to meet and negotiate with outside contractors and vendors for the needs of the community. At the direction of the Board of Directors, obtain bids, evaluate proposals and make recommendations to the Board for work being contracted to an outside source. Oversee work being performed to ensure satisfactory completion in accordance with the terms of the contract. Completed in partnership with clients selected vendors. * Review Association's contracts with service providers for cost control and, if necessary, make recommendations to obtain competitive bids. * Coordinate the receipt of all architectural and landscape requests and provide copies to the Board or Architectural Review Committee. Track time limitation and conduct final inspection of project at completion if directed by Board. * Review Association's Reserve Study annually and note elements that need repairing or replacing. Review Reserve funding and advise Board of any recommended changes. * Assist the Reserve Study Specialist in the preparation of the Association's Reserve Study in a timely manner and as required. * Communicate with and update Board of Directors on a regular basis regarding the operation and administration of the Association. * Daily interaction with community residents and Board members in a professional and courteous manner. * Respond timely to inquiries from Board members and residents and follow through for client satisfaction. * Resolve homeowners' problems as they pertain to the association, common elements, and governing documents, in a prompt and courteous manner. All calls are returned within 24 hours, except weekends and holidays. * Organize and maintain files of all legal documents, owner lists, correspondence, and other files as required. * Perform other tasks and projects as directed by the Board of Directors. * Stay abreast of current trends in community management through continuing education programs, classes and conferences. * Other duties as assigned. Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position: * Must be professional in both appearance and character * Commitment to the highest level of customer service * Ability to define problems, collect data, establish facts, and draw valid conclusions * Maintain confidentiality and exercise good judgment * Ability to respond effectively to highly sensitive inquiries or complaints * Ability to write letters, newsletters, notices, resolutions, policies, etc. * Good decision-making abilities * Organizing and prioritizing skills * Excellent verbal and written communication skills * Attention to detail and accuracy * Excellent time management and follow-through skills * Problem-solving skills * Ability to handle many tasks simultaneously with the ability to work effectively under time constraints and deadlines * Enthusiasm for the job and for the property Requirements Minimum Qualifications: * Minimum five years' experience as Account/Client Manager. * Must possess reliable vehicle with insurance and valid registration. * Typing Speed: 45wpm * Proficient in Outlook, Word, Excel, Publisher (preferred). * High level written/verbal communication and problem solving skillset required. * Proven leadership ability, self-starter. * Available for periodic evening meetings (Monday - Thursday). * Valid driver's license. ADA Requirements: * See and read small print, both on paper and on a computer screen, quickly and accurately. * Sit for extended periods of time while working at a computer. * Hear and speak clearly on the telephone and in person. Work Posture Requirements: * Sitting: Constantly * Standing: Frequently * Walking: Frequently * Driving: N/A * Bending (from waist): Frequently * Crouching (squat): Rarely * Kneeling: Occasionally * Crawling: N/A * Climbing (stairs): N/A * Climbing (ladder): N/A * Twisting: N/A * Reaching: Rarely * Wrist Motion: Occasionally Carrying Requirements: * Items Carried: Files/Board books * Distance: 50 steps * Times Per Day: 5 * Maximum Weight: 5 pounds Moving/Lifting Requirements: * Items Moved/Lifted: Paper files * Times Per Day: 5 * Maximum Weight: 3 pounds Moving/Lifting Levels/Heights: * Floor: Occasionally * Knee: Rarely * Waist: Occasionally * Chest: Occasionally * Overhead: Occasionally Push/Pull Requirements: * Item Name: Furniture Frequency: Frequently Environmental Conditions: * Inside/Outside: No * Hot/Cold Temperatures: No * Wet: No * Noise: No * Power Equipment: No * Traffic Hazards: No * Chemical Hazards: No * Heights: No * Dust: No * Close Quarters: No * Fumes/Odors: No EEO/Drug Free Workplace

About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.About the Role We're looking for a Client Success Manager to join our Direct Marketing Services (DMS) team. In this role, you'll guide and support clients through onboarding and campaign execution, helping them make the most of their marketing investments. You'll be the go-to resource for clients providing expert guidance, education, and proactive engagement to ensure they see measurable results. Your role will involve collaboration, problem-solving, and a deep commitment to helping small businesses grow through Scorpion's Direct Marketing Services. What Your Success Will Look Like Successfully onboard and manage a portfolio of clients using Scorpion's Direct Marketing Services. Re-engage and motivate clients who pause or lose momentum during onboarding. Collaborate with clients to define clear marketing goals and create customized campaigns across email, direct mail, and text. Build, manage, and optimize audience segments within ServiceTitan Marketing Pro. Partner with internal creative and technical teams to develop effective marketing assets. Track and analyze campaign performance metrics (e.g., open rates, conversions, engagement) to identify opportunities for improvement. Ensure timely and thoughtful client communication and follow-up. Proactively identify areas for product enhancement and share client insights with your team. Who You Are And What You Bring Education Bachelor's degree in Marketing, Communications, Business, or a related field - or equivalent experience. Experience 2+ years of experience working with marketing or client success teams, ideally in a SaaS, marketing, or digital services environment. Experience with ServiceTitan Marketing Pro or similar CRM/marketing automation tools is a plus. Skills Excellent communication skills - you're clear, empathetic, and solution-oriented. Strong organization and attention to detail with the ability to manage multiple clients and projects. Creative problem-solver with a proactive mindset. Collaborative team player who values feedback and continuous learning. Comfortable analyzing data and using metrics to drive decision-making. Experience with copywriting or editing for marketing content (emails, campaigns, etc.) is a bonus. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected-and then some-driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $50,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Las Vegas, NV. This is a full-time position that offers a competitive base salary, plus commissions, bonuses, benefits, and a wonderful company culture. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

AREA15 is an immersive entertainment and event destination that blends art, music, and retail in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion. The Client Account Manager will oversee AREA15's integrated tenant and guest experience system, ensuring a seamless and consistent journey across people, process, and technology. This role bridges the gap between tenants, guests, and internal teams by managing the system, interpreting data, and creating strategies to enhance satisfaction and operational performance. The experience operating systems manager will work closely with the Tech team as they develop a platform that streamlines ticketing, improves tenant services, and provides actionable insights into guest satisfaction and operational KPIs. RESPONSIBILITIES AND DUTIES: Serve as the primary point of contact for tenants using AREA15's management system. Partner with the Tech team to implement and optimize ticketing and tenant experience tools. Manage the ongoing operation of the platform, ensuring reliability and ease of use. Train tenants and internal stakeholders on system use and best practices. Collect, analyze, and report on guest satisfaction data and operational KPIs. Develop strategies to improve guest and tenant experiences through data insights. Collaborate with cross-functional teams (Operations, Marketing, Tech, Guest Experience) to ensure alignment and consistency. Maintain strong tenant relationships, ensuring their needs are met through proactive account management. Monitor trends and industry best practices to continuously improve AREA15's systems and services. Align Experience Operating System capabilities with business goals, ensuring the platform enhances guest experiences and operational efficiency. Collaborate with leadership to define system priorities and roadmap. Ensure team adoption by making the platform user-friendly and valuable in day-to-day operations. Act as an internal advocate to encourage system use and engagement. Build dashboards and reports that track guest experience, employee performance, and operational KPIs. Provide leadership with insights for data-driven decision-making Demonstrate ART! (AREA15's service standards) in every guest interaction. Adhere to department and company policies and procedures. Maintain a professional, polished appearance in line with AREA15 standards. Work various shifts, including nights, weekends, and holidays. Perform other work-related duties as assigned.

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Client Success Manager is responsible for developing and maintaining a strong and lasting client and broker/consultant partnership with assigned customers. This role is engaged in the strategic and proactive planning within the client's overall line of business and is responsible for identifying and executing opportunities to engage the employee population. This is accomplished via proactive and timely issue resolution, consulting customers on best practices, reviewing service/product offerings, recommending new solutions and providing market insights. ESSENTIAL DUTIES & RESPONSIBILITIES * Develop a deep understanding and interest of population health and health care utilization data with the ability to articulate results - leveraging data to tell a story (relate and interpret data). * Participates in new health center implementations planning and launch alongside the Sales team, Regional Operational Manager and Implementation Team. * Manage contractual requirements including renewal terms and successful renew clients at targeted escalation. Prioritize low margin clients for improvements in revenue and expense management. * Identify and target revenue growth opportunities with existing clients including new health centers, products, and services. * Help define and leverage the "coverage model" for assigned clients. * Use creative feedback tools to develop an understanding of customer's needs, work with internal partners to improve products and services. * Coordinate with the marketing team to develop and implement client specific engagement plan including communication and incentive plans to improve utilization and patient experience. * Responsible for partnering with Regional Operational Managers on ways to drive client engagement, achieve performance guarantees and open communication with clinical staff. * In collaboration with Operational & Clinical leadership, analyze, summarize, report and manage performance data related to clinic operations. Understand and track risk metrics related to the success of the partnership. Proactively monitor and manage Performance Guarantees to manage payout. * Salesforce documentation and reporting. * Execute all necessary contractual requirements in a timely manner; may assist in Requests for Proposals (RFPs) as requested. * Support the coordination of client eligibility file processing, invoicing, incentive documentation and reporting. * May serve as the lead point of contact for all customer needs/request. * Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client. QUALIFICATIONS Bachelor's degree in Business or Healthcare Administration and 5 or more years of directly related healthcare operations or account/client management experience or equivalent combination of education and experience.; DESIRED ATTRIBUTES * Experienced in developing and delivering presentations * Possesses a high energy personal style and aptitude for process-oriented thinking * Possesses strong oral and written communication skills * Ability to build, foster, and maintain positive professional relationships * Ability to influence others and work cross-functionally; possess ability to manage ambiguity and the organizational acumen to establish effective internal networks * Willingness to develop an in-depth understanding of the market, business sector and related services and think creatively to find solutions that are efficient and sustainable * Understands and advocates for process improvement and adherence * Ability to perform services for the client with tenacious follow up * Strong project management, account portfolio planning and prioritization * Proficiency in use of Microsoft Office and CRM products (Salesforce experience preferred) * Willingness to travel up to 50% Pay Range: $80,000 - $110,000/yr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an Inside Strategic Account Manager to join our team. The Inside Strategic Account Manager (ISAM) is a senior inside sales professional responsible for generating new business, enhancing client relationships, and supporting the strategic growth of the business accounts. This role collaborates with leadership and the broader sales team to ensure every opportunity, from initial outreach to customer retention, is executed with precision and purpose. This position blends inside sales execution, account ownership, and event-driven engagement demanding strong sales expertise and effective cross-team collaboration to deliver measurable results. QUALIFICATIONS Two (2) to three (3) years of inside sales or strategic account management experience in technology, telecom, or SaaS. Demonstrated success collaborating with internal sales teams and cross-functional departments. Experience in event-driven sales or lead activation initiatives. Proficiency in CRM tools (Zoho preferred) and modern sales enablement platforms. Strong business acumen and ability to understand client technology environments. Executive-level communication and relationship management. Strong understanding of technology solutions (cybersecurity, networking, cloud, UCaaS, etc.). Collaborative mindset with ability to align sales and marketing efforts. Proven track record in high-performance inside sales environments. Exceptional organization, time management, and CRM discipline. Consultative and strategic selling approach with measurable results. RESPONSIBILITIES Manage and expand a defined book of business ensuring consistent communication, retention, and revenue growth. Drive new business through targeted outbound and inbound sales activity converting leads into qualified opportunities. Partner with technology consultants and sales engineers to deliver integrated, solution-based proposals. Conduct client discovery calls, business reviews, and account planning to identify new opportunities for engagement and upsell. Achieve and exceed monthly, quarterly, and annual sales goals with accurate forecasting and disciplined follow-up. Collaborate closely with technology consultants, strategic account managers, and sales leadership to align on pipeline targets and go-to-market initiatives. Support field sales efforts by coordinating outreach, qualification, and pre-sale communication. Participate in weekly sales syncs to share pipeline updates, event follow-ups, and account insights. Leverage the combined efforts of marketing, events, and sales to maximize participation and lead generation across campaigns. Provide feedback to improve internal sales processes, collateral, and messaging consistency across the team. Work with marketing and events to increase attendance and engagement for company-hosted and partner events. Build outreach campaigns around events ensuring top clients and prospects are invited, briefed, and followed up with. Convert event leads into qualified opportunities and maintain visibility in Zoho CRM. Represent the company at both virtual and in-person industry events, reinforcing the company's brand and relationships. Attainment of sales and revenue goals. New pipeline creation and conversion rates. Event participation and post-event conversion metrics. Account growth and retention. Collaboration and contribution to overall sales team success. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Responsible for the overall management of an assigned portfolio with a focus on Welcome, Retain, and Grow. This includes helping to drive activations and elevate the onboarding experience by coordinating with Market Managers to ensure pre-sale and implementation expectations are met, welcoming newly activated accounts, performing general account maintenance, increasing relationship profitability, and maintaining client satisfaction. The role also involves consulting with clients for payment education and recommending products and services to enhance performance based on customer needs and portfolio growth. Additionally, team members are expected to maintain strong proficiency in our products and services, leveraging this knowledge to successfully cross-sell within their portfolio. They should proactively work to retain clients through targeted outreach, utilizing tools, campaigns, and trigger-based insights to identify opportunities and strengthen customer relationships. recommending products and services to enhance performance based on customer needs and portfolio growth. Additionally, team members are expected to maintain strong proficiency in our products and services, leveraging this knowledge to successfully cross-sell within their portfolio. They should proactively work to retain clients through targeted outreach, utilizing tools, campaigns, and trigger-based insights to identify opportunities and strengthen customer relationships. This role supports the West market - qualified candidates must be located in Arizona or Nevada. Job Functions Contact newly approved customers and coordinate implementation schedule Welcome newly activated business banking customers Work service-related requests via phone, email and teams Utilization of Salesforce Work rate review requests Establish and maintain regular cadence with internal stakeholders (Market Managers, bankers, CID) Refer Opportunities to bank partners Basic Qualifications Bachelor's degree in Business or Finance, or equivalent work experience. Typically five to eight years of client management experience in the payments industry. Preferred Skills/Experience Strong contract negotiations, account management and project management skills. Strong problem-solving and negotiation skills. Ability to manage multiple tasks/projects and deadlines simultaneously. Ability to identify and resolve exceptions and to interpret data. Proven customer service/relations skills Proficient computer navigation skills using a variety of software packages including Microsoft Office applications Strong presentation, interpersonal, verbal and written communication skills. Ability to travel Location - The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need - the most vulnerable - regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com. Position Summary: The Client Services Case Manager I is responsible for greeting all clients and visitors in a professional and courteous manner while initiating the process for receiving Client Services resources. The Client Services Case Manager I will work closely with clients to provide support, resources and referrals. They will also work closely with Case Manager II and above to facilitate case management services including supportive and administrative tasks. The primary clients served by this position are chronically homeless men, women and families seeking supportive services. Essential Responsibilities: * Provide resources and referrals to clients requesting community services. * Direct clients to locations throughout the Catholic Charities campus based on basic knowledge of CCSN programs. * Enter clients into the CCSN Case Management system (database) for tracking services. * Answer incoming calls in timely, polite and professional manner and assist them in what they need. * Enter data into HMIS/Clarity systems. Print Clarity cards for clients. * Flag clients as requested by Case Managers and other CCSN staff. * Accurately document case notes in a professional manner. * Maintain client files. * Assist with facilitation of education, orientation, departmental needs. * Sort and organize donations for distribution. * Protect all confidential information, Agency property and electronic data. Comply with safety rules. * Other related duties as directed. Knowledge, Skills and Abilities: * Possess excellent oral and written communication skills. Ability to work well with people of different nationalities and languages. * Ability to work in fast past environment and handle stressful situations effectively. * Must be able to operate a multi-line phone. * Sound judgment to ability to work autonomously with minimal supervision. * Prioritize work and meet necessary deadlines. * Proficiency in computers and software including Microsoft Office. Ability to use multiple databases. Qualifications: * High School Diploma or equivalent and one year experience in office setting, or equivalent combination of education and experience. * Bilingual in English and Spanish is preferred. * Flexible schedule to work after hours and weekends, as/if necessary. Physical Requirements * Primarily works in office environment, but may also work throughout the agency and off site. * Ability to push and pull donation bins weighing up to 50 lbs. * Ability to communicate with clients, volunteers, and co-workers. * Ability to operate and use office equipment, especially computer, keyboard and mouse. * Ability to continuously sit and/or stand. Ability to climb stairs as needed. * May occasionally lift up to 35 pounds. This position pays $18.50 per hour. Catholic Charities of Southern Nevada offers an excellent benefits package, including insurance benefits, paid time off, and retirement plan. CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.

Las Vegas, Nevada **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks. The **Market Client Relationship Manager (MCRM)** is a direct report to the Senior Client Relationship Manager with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team responsible for sourcing, onboarding, managing, and providing ongoing development for the Wealth Management Client Associates, Service Support Staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy and partners closely with advisor teams to deliver an exceptional client service model focusing on digital solutions and enterprise capabilities. **Specific responsibilities include, but are not limited to:** + Managing the branch's Wealth Management Client Associates and Service Support Staff + Overseeing the daily operations of a Merrill branch office ensuring appropriate supervision and compliance to industry regulations, and policies and procedures + Driving business growth byleading the service delivery model and wealth management banking strategy for their respective market + Hiring, developing, and leading a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service + Coaching teams to deliver a modern, digital first service model focusing on exceeding the bank's client service expectations and operational excellence goals + Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill + Resolving complex, escalated client service and operational needs + Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel + Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Required Qualifications:** + Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted + Minimum of 5+ years professional experience **Key Qualifications for the role:** + Current or previous Merrill Wealth Management experience strongly preferred + Self-motivated and client centric + Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures + Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) + Prior trend analysis experience + Strong customer service, problem resolution, and communication skills + Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate **Desired Qualifications:** + Bachelor's degree or equivalent work experience **Skills:** + Compensation Analysis + Performance Management + Process Performance Management + Referral Management + Workforce Planning + Due Diligence + Internal Audit Review + Leadership Development + Recruiting + Risk Management + Client Management + Customer Service Management + Employee Counseling + Succession Planning + Trade Operations Management _The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA._ **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.