Customer success manager jobs in Louisiana

- 461 jobs

Psychiatry Area Sales Manager - New Orleans, LA
Lundbeck 4.9
Customer success manager job in New Orleans, LA
Territory: New Orleans, LA - Psychiatry Target cities for territory include New Orleans, Little Rock and Jackson - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: New Orleans, Baton Rouge, Shreveport, Lake Charles LA & Jackson, MS & Fort Smith and Little Rock, AR. SUMMARY: Are you a results-driven biopharmaceutical sales leader looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As an Area Sales Manager (ASM) you will be responsible for leading, developing, and managing a diverse, high performing sales team to achieve sales goals for promoted products within our psychiatry portfolio. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals. ESSENTIAL FUNCTIONS: Leading People Achieves business objectives and sales results by observing Account Manager interactions with target customers, extended treatment team members, ancillary staff and providing them with individual coaching, feedback and inspiration. Helps Account Manager continue to develop for success in current role and for future growth. Establishes a result driven highly collaborative team culture by demonstrating personal accountability, teamwork, and collaboration Leads by example and works collaboratively across functional areas by serving as a resource and by leveraging the expertise of others. Recruits, develops, and retains diverse, high performing Account Managers to Lundbeck. Knowing the Business Guides the identification of local market systems of care, patient flow, reimbursement, and provides innovation solutions Identifies strategic relationships that are valuable to the area's business (e.g. KOLs, advocacy, P&T committee, etc.) Actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions. Ensures that Account Managers can accurately craft Managed Markets selling messages to effectively position Lundbeck's products within the context of the provider's setting and payer mix. Managing Execution Sets and maintains competent product knowledge and selling skills standards within the team. Directs and monitors the execution of approved marketing plans and promotion campaigns. Evaluate and identify improvement and development opportunities of account managers through performance management process to include clear, timely, and actionable feedback on a regular basis. Facilitates local market execution by aligning the sales force and other cross-functional areas (to include alliance partners), persuading, convincing, or motivating a targeted audience through collaboration and direct or indirect influence. Analyzes sales reports and develops plan of action. Maintains timely communication with account managers, management and in-house personnel. Manages multiple priorities and resources related to individual and group efforts. Takes responsibility for redirecting efforts as needed to deliver high productivity and quality of work from self and others. Assures adherence to all standards, policies, procedures and guidelines as set forth by the organization. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university External Candidates: Minimum of 3+ years sales management experience in Pharmaceutical, Biopharmaceutical's, Biologics or related experience. Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck Documented track record of sales success and financial management. Demonstrated leadership with the ability to develop, train and provide feedback to a group of account managers. Must possess superior communication skills, both written and oral. Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck. Must live within 100 miles of territory boundaries PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Previous CNS sales management experience Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals Previous sales management experience and/or experience in other areas of the business; i.e., marketing, sales training, managed care account manager, sales operations, account management is a plus. Previous experience working with alliance partners (i.e. co-promotions) Previous experience partnering with Advocacy groups Previous experience building and developing effective teams Experience in product launch or expansion within sales TRAVEL: Willingness/Ability to travel up to 70% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) attend internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $170,000 - $195,000 and eligibility for a sales incentive target of $51,000, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
$170k-195k yearly 4d ago
Energy & Industry Strategic Account Manager
Hilti 4.2
Customer success manager job in New Orleans, LA
Ready to Drive Growth with Hilti's Largest Customers? The role of Hilti North America (HNA) Strategic Account Manager (SAM) is to own the relationship of the customers within a specific region represents the largest opportunity for large customer business. This role is responsible fordeveloping executive relationships in partnership with the regional manager and division manager. This includes developing strategic direction and gaining share of wallet through specific strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The incumbent in this role deeply understands Hilti's product, software, and service solutions. The Strategic Account Manager will work upstream to deliver value (improve business processes / work methods), establish Hilti as a trusted partner and position Hilti for sustainable and accelerated growth. The Strategic Account Manager will cover approximately 10 large accounts. What You'll do Make outside, face-to-face sales to an assigned set of customers, often through direct assignment within a geographic area while strengthening the company's position or market shares within the assigned group of accounts Build account development plans for up to ten hierarchies to drive key strategic topics, project and account standards on local opportunities Work under the guidance of strategic business developers to implement framework agreements locally Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service Demo Hilti products and services in person, face-to-face, with customers. Identify the key roles on a jobsite and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies. Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service) Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory. Participate in construction industry trade organizations to build relationships and network of contacts as well as understand local competitor value offerings in relative trade. What You'll Bring Bachelor's Degree or equivalent work experience, required. Five (5) year prior direct sales experience working directly with customers, required. Previous experience selling to customers in the oil & gas industry, specifically focusing within offshore vertical. Demonstrated success as a Strategic Account Manager or Key Account Manager, or developing key customer accounts, required. Ability to effectively present and influence C-Suite Executive, required. Ability to build relationships and work effectively with all levels of an organization to drive strategy, influencing owner and generating revenue, required. Extensive experience with Salesforce.com platform. Proven ability working on strategic projects that have a longer-term focus. Experience with reading and understanding construction documents, preferred. Previous experience of preparing professional sales presentations and quotes for customers required. Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations. Ability to thrive both independently and in a team environment, required. Strong communication, relationship building and networking skills, required. Excellent collaboration skills driven by strong communication skills and business understanding. Proficient computer skills including MS Office Suite and smartphones, required. Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times. What's In It for You In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including: Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursement Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
$44k-77k yearly est. 3d ago
Sales Manager
JRL Volvo Shreveport
Customer success manager job in Shreveport, LA
Land Rover / Volvo Shreveport is looking for a sales manager to join our growing sales department. We are looking for a dynamic, employee focused manager who thrives on getting results. You'll work closely with upper management as well as the sales associate to ensure the business needs are met. WE OFFER: Health, Dental, Medical 401K Paid Time Off RESPONSIBILITIES: Work directly with our employees and customers to develop relationships and help to enhance the sales process Build rapport with customers to establish customer network Manage the new vehicle inventory including ordering and dealer trades Provide training and support to the sales staff and assist in closing deals Help manage all other aspects of the sales department Desk Deals, Track Gross Logs and RDR cars REQUIREMENTS: Minimum high school diploma or GED equivalent required Prior automotive sales managerial experience preferred Excellent communication and customer service skills Understanding of inventory control Strong computer & phone skills (Internet, MS Outlook, CRM) Professional Strong work ethic Current, valid driver's license and satisfactory Motor Vehicle Report (MVR) About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 13. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
$42k-80k yearly est. 11d ago
Manager, Enterprise Customer Success
Samsara 4.7
Customer success manager job in Louisiana
About the role: The Enterprise Customer Success team ensures Samsara's Enterprise customers in the US adopt our solutions and continuously derive value from our products. We serve as the trusted point of contact for our enterprise customers throughout their lifecycle, from onboarding and adoption to advocacy and renewal. As the manager of the Enterprise CSM team, you will enhance our Customer Success engagement motions, provide targeted coaching for each team member, and foster an inspiring and dynamic team culture. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. This role is open to candidates residing in the US EXCEPT Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro. This position requires working hours in the Central or Eastern time zones. In this role, you will: Ensure ongoing success and value realization for Samsara's Enterprise Customers. Define and execute long-term strategies for the Enterprise Customer Success team that support Samsara's commitment to providing excellent service and then scale it. Create goals, action plans, playbooks, and key metrics for the long-term success of Samsara's Enterprise accounts. Deliver results across team KPIs and org level OKRs Keep executives informed of progress and advocate for change when needed. Lead from the front with a willingness to get your hands dirty. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. Minimum requirements for this role: 8+ years relevant experience in a senior Customer Success, account management, or strategic consulting role 3+ years experience in a people management or leadership position Clear leadership presence that translates across all communication channels -- in person, over video, and in writing Solutions-focused with strong problem-solving skills Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment. Strong bias for action, the ability to think big while also executing with excellence Data-driven - you use it to build a clear picture of priorities. And if data isn't readily available at your fingertips, you dig in and find ways to surface what you need Strong track record of mentoring and building teams from scratch -- and retaining talent Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology. Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara's C-suite. Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance. Diplomacy, tact, and poise under pressure when working through customer issues. Demonstrated ability to foster an inclusive team environment that values diverse perspectives Bachelor's degree from a 4-year institution. Ability to travel within the United States for customer meetings and events (up to 30%). An ideal candidate also has: Led a team where each team member managed a portfolio of 8-40 accounts. Experience using Gainsight. Passion for going above and beyond the call of duty for their customers and team members. Proven track record of partnering with Account Executives and Renewal Managers to develop and execute commercial expansion strategies. Strong program management experience. Strategic consulting experience.
$58k-97k yearly est. Auto-Apply 45d ago
Enterprise Customer Success Manager
Laurel 3.6
Customer success manager job in Louisiana
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we're transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel's AI Time platform. Our team comprises top talent in AI, product development, and engineering-innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. About the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. As an Enterprise CSM, you'll serve as the primary strategic partner for some of Laurel's largest and most complex customers-guiding them to full product adoption and value realization while directly owning renewals and identifying expansion opportunities. You'll combine deep product expertise with a consultative, outcome-driven approach to drive usage, increase satisfaction, and maximize Net Revenue Retention (NRR). This is a high-impact role for someone who thrives on solving hard problems, building long-term partnerships, and delivering tangible results for customers and for Laurel. What You'll Do Own the full post-sales relationship for a portfolio of Laurel's largest and most strategic customers-driving adoption, value, and revenue. Lead onboarding and education efforts, ensuring customers quickly ramp and engage with Laurel's core functionality. Drive adoption and usage by designing and executing tailored success plans aligned to customer goals and product capabilities. Own renewal conversations and timelines with customers, collaborating internally to structure and negotiate renewal terms. Identify and lead expansion opportunities, partnering with buyers and executive stakeholders to increase Laurel's footprint. Mitigate risk proactively by surfacing blockers, managing stakeholder alignment, and ensuring executive engagement. Collaborate cross-functionally with Product, Support, Implementation, and Sales to deliver a cohesive and impactful customer experience. Translate customer insights into product feedback, helping influence the roadmap and improve customer outcomes. Develop deep expertise in Laurel's Time Automation and Data products, becoming the go-to internal and external expert. What We're Looking For 8+ years of experience in a Customer Success, Account Management, or related post-sales role in B2B SaaS. Experience working with complex, enterprise-level customers - navigating multi-threaded organizations and executive stakeholders. Proven experience owning and driving successful customer renewals, including managing timelines, commercial discussions, and stakeholder alignment. Strong track record of driving product adoption, customer engagement, and measurable value realization. Strong project management skills; ability to manage onboarding, training, and adoption initiatives across multiple accounts. Data-driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Exceptional communication skills - comfortable engaging with both end users and executive sponsors. Highly collaborative, with experience partnering with cross-functional teams including Sales, Product, and Support. Comfortable operating in a fast-paced, high-growth, ambiguous environment. Bonus Points Experience supporting professional services, legal, or other complex industries. Familiarity with Customer Success tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce). Experience driving adoption for AI-powered or data-driven SaaS products. Why join Laurel: To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian A smart, fun, collaborative, and inclusive team Great employee benefits, including equity and 401K Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don't perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!
$56k-95k yearly est. Auto-Apply 60d+ ago
Customer Success Manager
Stats Perform
Customer success manager job in Pointe a la Hache, LA
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do they use it? Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The world's top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Responsibilities: As a successful Customer Success Manager at Stats Perform, you'll be responsible for ensuring the success of Stats Perform's customers within your assigned portfolio of accounts. You will act as a trusted advisor, fostering strong customer relationships, driving product adoption, and ensuring long-term customer retention. You will be working to ensure customers achieve their desired business outcomes by effectively adopting and maximizing value from their licensed products and realising a return on their investment with Stats Perform. With your knowledge of your customers' business, the sports industry and knowledge of Stats Perform products you will be responsible for ongoing engagement, proactive account management, and partnering with cross-functional teams to drive customer satisfaction and loyalty. You will leverage data and insights to optimize the customer experience and drive continuous improvement across the entire customer journey. As a Customer Success Manager, you will: Own the relationship with assigned customers, focusing on increasing product adoption, supporting renewals in collaboration with the sales team, and ensuring overall customer satisfaction. Establish and maintain relationships with key stakeholders across the customer organization, driving account strategy and growth. Understand customer's business objectives to anticipate their needs and develop appropriate strategies, including identifying upsell opportunities. Conduct regular business reviews with customers to assess account health, ensuring adoption, benchmarking, and best practice alignment based on agreed KPIs. Monitor potential risks to account health and take pre-emptive actions to mitigate churn. Gather and analyse customer feedback on product usage and adoption, providing actionable insights. Collaborate with internal stakeholders and actively participate in product roadmap discussions, sharing customer insights to align product enhancements with customer needs and strategic objectives. Serve as the customer's advocate, ensuring their voice is represented in discussions with internal teams and that their concerns are addressed. Manage customer escalations and provide regular updates on key support activities and issue resolution. Partner with Technical Success Managers to manage the technical health of customer accounts, coordinating activity on technical queries and collaborating on the preparation of technical insights for customer review meetings. Deliver regular updates on the performance and success management of your customer portfolio. Partner with internal teams to develop case studies, customer success stories, and testimonials based on client experiences. Play an active part within the global Customer Success team, sharing best practices, lessons learned, and strategies for driving customer success. Required Qualifications: Bachelor's degree in business, marketing, or related field. Fluent in both written and spoken English. Strong sporting knowledge. Experienced in reviewing, and verifying, customer contracts and deliverables. 3+ years of Customer Success or related experience with a proven track record of success working with enterprise-level clients. Strong communication skills with the ability to communicate effectively with customer and internal stakeholders, including executive leaders. Ability to collaborate with technical teams and assess the technical health of customer accounts. Experience in advocating on behalf of your customer, in an empathetic and customer-centric way. Experience in working cross-functionally with product, marketing, sales and support functions to deliver a seamless customer experience. Demonstrated ability to manage time and the priorities of multiple clients simultaneously, without compromising quality. Ability to use data to monitor account health and identify areas for intervention. Experienced in the delivery of regular account performance and success reports. Ideally a passion for sports and desire to impact the way these sports are managed and consumed Desired Experience: High technical aptitude, with a familiarity of data delivery methods such as XML and Restful API preferred Knowledge of the sports industry specifically in areas of data analytics, data in sports media or data driven team performance. Existing knowledge of Stats Perform's Media and Tech and Data Feeds products and how they align to customer needs and objectives. Additional language capabilities are seen as a positive. Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,' and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
$59k-103k yearly est. Auto-Apply 39d ago
Customer Success Manager -Baton Rouge
Waste Pro 4.8
Customer success manager job in Baton Rouge, LA
Waste Pro of Louisiana is seeking a dedicated and dynamic Customer Success Manager to lead customer interactions, ensure long-term satisfaction, and contribute to the ongoing success of our services. The Waste Pro Sales Customer Success Manager provides for the long-term growth and retention of WP revenues through consistent, effective existing customer interactions and relationship building activities. Through a defined territory plan, the Customer Success Manager shall complete both proactive and reactive site visits to handle business/service changes, resolve issues and work in existing service agreements to extend the collection, processing, transportation and disposal of solid waste and recyclables. The Customer Success Manager uses consultative/strategic selling skills to understand economic and buying influences and works with their Division Manager and/or Region Sales Manager and other internal business partners (e.g. Division Managers) to meet client expectations and ensure durable relationships with our customers. ESSENTIAL JOB FUNCTIONS: Develops maximum potential sales volume and profitability within defined territory. 2. Participates in partnership with Regional Sales Manager and Corporate Sales leadership in developing short and long-term strategic Market and Sales Planning. 3. Develops a collaborative customer experience within the regional geographical area, calling on existing customers by proactive schedule plan of in-person visits. 4. Ensures customer satisfaction through direct communication and solicitation of feedback. 5. Matches Waste Pro services and to client business needs and delivers the support required, initiates internal change actions to meet and exceed these customer needs. 6. Effectively manages and develops service/price change transactions. 7. Use prompt and effective communication to relay customer needs to internal operations. 8. Meets or exceeds weekly existing customer visit activity goals. 9. Understands the local competition and uses industry/company knowledge to prepare winning proposals that match customer requirements. 10. Accountable in partnership with corporate sales, marketing, and regional management for developing bid and RFP submittal packages and ensuring that proposals meet all specification requirements, required pro-forma, pricing and professional quality in appearance/content. 11. Interfaces with WP executives, managers, and associates to develop effective actions to ensure client success. 12. In tandem with both Division Manager and Region Sales Manager, actively solves customer concerns and closes renewal contracts through negotiation, competitive pricing and proactive adherence to defined sales strategy. 13. Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal regulations. Actively participates in community events and activities where applicable to promote WP's distinguishable difference (e.g. Chambers of Commerce, Local League of Cities, Keep America Beautiful affiliates, SWANA, community cleanup events, civic associations, local charitable organizations, etc.). 15. Keeps management apprised of individual and sales activities which may impact the Division, Region, and Company. Uses Salesforce to track next steps, complete transactions and report both activities and sales results. Accurately forecasts monthly, quarterly, and annual revenue performance. 16. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral literature, advertising and sponsorship recommendations. 17. Uses a standard format salesforce agreements tool for maintaining status of sales activities. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. QUALIFICATIONS: * Education: Prefer, AS/BA/BS degree in business, marketing, or communications. o Related work experience can be substituted for educational requirements. * 2-5 years of sales, account management/client success experience within the Managed Services sector. o Prefer waste and recycling experience or B2B commercial/industrial experience * Demonstrated ability to apply consultative and solutions based selling skills. * Applied skills in negotiation, bid responses, contract management, forecasting and reporting. * Experience customer interaction, negotiation, presentation skills, account management, forecasting, pricing, and sales closure. * Superior written and oral communication skills combined with above average organization, interpersonal, listening, and problem-solving skills. * Professional demeanor and ability to function with the utmost honesty and integrity. * Must demonstrate a basic understanding of applied use of sales automation technology (CRM) used in support of the sales process. * Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel. * Knowledge of the Waste Industry, competitors, and relevant external forces that influence the client's buying decision. * Well versed in problem solving, market research, financial/profitability analysis, pricing, and client relationship management. * Organized and intellectually able to eliminate sales obstacles through creative and adaptive approaches. * High degree of autonomy, yet team oriented with ability to work cross functionally within dynamic environment. * Must be prepared for extensive travel within a defined sales area.
$61k-99k yearly est. 17h ago
Customer Success Account Manager
ISC2 4.1
Customer success manager job in Baton Rouge, LA
Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_
$62k-96k yearly est. 60d+ ago
Strategic Account Manager, Target
Meta 4.8
Customer success manager job in Baton Rouge, LA
We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the Target account. In this role, the candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.You should possess demonstrated analytical skills, capacity to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Target to drive the Meta hardware vision.You should be customer-focused, goal-oriented to make Meta "our retail partner's best partner", and thrive in a deadline-focused and team-oriented environment.This role requires the ability to travel for key meetings. **Required Skills:** Strategic Account Manager, Target Responsibilities: 1. Lead Wearables strategy and tactics for corresponding business objectives. Manage account day-to-day activities and develop Annual Strategy to achieve sales targets 2. Define and manage an annual business plan for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner 3. Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experience 4. Own inventory planning and forecast management, ensuring forecast accuracy goals are met and risks and opportunities are identified 5. Leverage sales dashboards and data tools to share account insights and trends **Minimum Qualifications:** Minimum Qualifications: 6. BA/BS in Business or Marketing-related field or similar work experience 7. 6+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channels 8. Knowledge of Consumer Electronics market, industry trends, market conditions and competitive landscape 9. Proven track record in delivery of sales quotas against business plans 10. Experience managing workload within timeframes **Preferred Qualifications:** Preferred Qualifications: 11. 4+ years of experience working with Target **Public Compensation:** $129,000/year to $187,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$129k-187k yearly 48d ago
Vibram FiveFingers Strategic Account Manager (Portland, Boston, LA)
Vibram Corporation
Customer success manager job in Louisiana
At Vibram, we're about pushing boundaries and unlocking potential. We value curiosity, creativity, imagination, and a strong drive to make things better. We're on a mission to reimagine footwear and empower movement, and we're looking for a Strategic Account Manager to play a pivotal role in driving our next chapter of growth. This is your opportunity to shape the future of a globally recognized brand while building meaningful, profitable partnerships with our most important accounts. Join us and help shape what's next. As a Strategic Account Manager at Vibram, you'll be at the center of Vibram's U.S. growth strategy. You'll bring leadership, creativity, and a data-driven approach to strengthen key partnerships, optimize sell-through, and expand our market presence. Working closely with the U.S. Head of Sales, external sales teams, and cross-functional partners, you'll help set the direction for how Vibram FiveFingers shows up and wins with customers. This role will be located in one of our Connection Labs - Portland, Los Angeles, Boulder, or Boston. What You'll Be Doing Own our most important partnerships: Lead and manage key strategic accounts, aligning on sales, growth, and profitability goals. Shape the future: Collaborate with senior leadership to develop seasonal and long-term account strategies that fuel brand and revenue growth. Be the bridge: Work cross-functionally with Sales, Finance, Marketing, Merchandising, and Customer Service to bring strategies to life seamlessly. Influence product and assortment: Provide insights on product performance, consumer trends, and competitor activity to guide line development and account plans. Drive results with data: Analyze sell-through, forecast performance, and present clear, actionable recommendations. Seize opportunities: Identify new growth avenues and partner with teams to bring innovative business solutions forward. Requirements Minimum 4+ years of experience in Sales, Key Account Management, or Business Development, ideally in footwear, outdoor, or sporting goods. A proven track record of growing and managing key accounts. Experience partnering cross-functionally and leading strategic sales projects. Strong analytical skills with the ability to turn data into strategy and action. A natural communicator and influencer who thrives on collaboration. Strong customer service and negotiation abilities. Skilled at juggling multiple projects and priorities in a fast-paced environment. Proficiency in Microsoft Office (advanced Excel & PowerPoint), plus knowledge of CRM and EDI systems. Passion for product, sport, and pushing boundaries. Requires up to 50% travel within the United States. About Vibram Since 1937, Vibram has been redefining performance footwear with innovative soles and cutting-edge rubber technologies. Blending craftsmanship, creativity, and a passion for the outdoors, we help athletes and adventurers build confidence in every step. As a dynamic, growth-oriented company, we seek team members who are excited to step into our world and grow with us. We offer a comprehensive total rewards package, a collaborative and casual work environment, and a vibrant culture that encourages continuous learning and professional development. Vibram is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Salary Description $80,000 - $110,000 annually
$80k-110k yearly 60d+ ago
Enterprise Customer Account Manager
UKG 4.6
Customer success manager job in Baton Rouge, LA
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$30k-44k yearly est. 3d ago
Client Success Manager
Restech Information Services
Customer success manager job in Metairie, LA
Full-time Description A leading IT firm in the New Orleans area is looking to add sales representatives. We offer a great base salary annually plus a residual commission plan We are looking for new Client Success Managers to improve communications and manage our clients' account, to drive deeper relationships and engagement. Managed IT or Technology experience is not required. Sales experience is! We will provide sales training that will provide you with the knowledge and tools to be successful selling our services. Daily and Weekly Job Responsibilities: Create and manage a STAR Review with managed accounts to drive strategy and future revenue Grow revenue and market share within client account along with client profitability Resolve critical issues with any client relationships Participate in ongoing strategy meetings with Restech clients, as needed Attend sponsored industry, charity, or educational events Keep up to date on industry related news and technology Update all activities, time sheets, sales processes, opportunities within the platform Develop relationships with Managed Service clients and prospects Maintain relationships with clients Maintain technology and selling skills as industry changes Attend all necessary company sponsored or third part sponsored training events Attend relevant project meetings, sales handoffs, etc Design and/or present proposals, presentations, and necessary agreements for prospects and clients Create proposal, presentation and needed Visio drawings for prospects or client presentations Is the customer's trusted advisor Coordinate Onboarding Tasks Provide Quotes and Statements of Work (SOW) Project Management for new projects customers purchase Provide and Deliver the STAR Review on an annual basis for each customer Monthly touch base calls and quarterly meetings for each customer The ability to make a recommendation to a business owner and provide SOW's Customer Orientation Presentation Commission is paid based on sales. Travel expenses, a mobile phone and laptop may also be included as part of your package. Requirements Apply if you meet the following criteria: Ability to perform public speaking and presentations on Restech products and services Interpersonal skills, such as telephony skills, communication skills, active listening, and customer-care Ability to multi-task and adapt to changes quickly Must understand the customer's specific business needs and apply technology recommendations to fit those needs The ability to talk technology to a non-technical business owner A knowledge of technology trends likely to impact the customer (i.e.: Windows 7/8 OS EOL) The ability to link IT systems to business objectives A firm grasp of IT project planning and management Experience in the IT budgeting process Technical awareness: ability to match resources to technical issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Typing skills to ensure quick and accurate entry of service request details Self-motivated with the ability to work in a fast-moving environment Ability to keep up on necessary ongoing industry related training
$50k-80k yearly est. 60d+ ago
Commercial Insurance Client Service Manager
Higginbotham 4.5
Customer success manager job in Lafayette, LA
The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core Competencies: Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction Dependability: Acknowledgment of the importance of being present and punctual. Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: 2 years of experience in property and casualty servicing preferred Licensing and Credentials: Active Property and Casualty license required (company will help candidate obtain licensure if needed) Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Physical Requirements: Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
$48k-81k yearly est. 60d+ ago
Client Engagement Manager
Cushman & Wakefield 4.5
Customer success manager job in Baton Rouge, LA
**Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
$93.5k-110k yearly Easy Apply 16d ago
Client Manager
Security Director In San Diego, California
Customer success manager job in Metairie, LA
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Security Client Manager Salary : 60k/yr 1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience Valid Driver's License - AU Driver Policy Requirements Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1492176
$59k-102k yearly est. Auto-Apply 6d ago
Manager of Collections and Client Services
Prime Occupational Medicine
Customer success manager job in Baton Rouge, LA
Job Description Manager of Collections and Client Services PRIME Occupational Medicine's Mission: PRIME is committed to providing the highest quality medical care for a multitude of businesses through various methods of service. With clinics currently located throughout the Louisiana and Texas regions, PRIME serves the corporate and industrial sectors with 24/7 availability. Objectives of this role Oversee the key corporate collections, clients billing lifecycle, tracking payments and managing client services. Responsibilities: Handle heavy volume assignments for key corporate clients to ensure all client issues, specialized billing, internal protocol and the Company's guidelines are followed and met. Build strong relationships with clients to understand their needs by ensuring their billing contracts, etc. are correct and accurate before issuance and other issues that may arise. Identifying new business updates for PRIME and clients by relaying and implementing correct processes correctly. Manage customer relations and address all concerns as point of contact. Monitor the client usage and identify any potential issues that may arise. Acts as a liaison and works closely with internal teams ex: customer care, accounting, and clinics to ensure the best services and accurate information is given to the client on a timely basis. Identifying areas for improvement in the collections process and implementing changes to enhance effciency. Managing all collection processes. Coordinator and oversee specialized billing. Correctly handles incoming and outgoing payments and processes the transactions within an established timeframe. Preparing reports and analyzing accounts status, aging, and collection performance for management review. Create reports for reconciliation and management while observing all relevant regulations Conduct account receivable meetings. Receive the incoming payment and related remittance. Maintain accurate and up-to-date financial records in accordance with PRIME's policies and procedures. Ensure compliance within financial, state and federal regulations are met. Address customer inquiries. May be required to work overtime and or holidays May be required to travel. Must have reliable transportation. Other duties as assigned. Skills and qualifications Three (3) years of medical or client billing and accounts receivable experience is required. Excellent customer support and communication skills Strong problem solving skills required. Ability to work independently, multi-task and set daily goals to meet deadlines. Resourceful mindset and strong attention to detail Knowledge of local, state and national laws and regulations related to financial services. Physical Demands: Sitting for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 30 pounds. Repetitive motion. Extensive use of computers and keyboard. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials. Must have the ability to climb stairs daily on their own.Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota. Position Unit: Accounting - Non-Exempt: Hourly
$49k-82k yearly est. 10d ago
Client Success Manager, DMS
Scorpion 4.1
Customer success manager job in Shreveport, LA
About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.About the Role We're looking for a Client Success Manager to join our Direct Marketing Services (DMS) team. In this role, you'll guide and support clients through onboarding and campaign execution, helping them make the most of their marketing investments. You'll be the go-to resource for clients providing expert guidance, education, and proactive engagement to ensure they see measurable results. Your role will involve collaboration, problem-solving, and a deep commitment to helping small businesses grow through Scorpion's Direct Marketing Services. What Your Success Will Look Like Successfully onboard and manage a portfolio of clients using Scorpion's Direct Marketing Services. Re-engage and motivate clients who pause or lose momentum during onboarding. Collaborate with clients to define clear marketing goals and create customized campaigns across email, direct mail, and text. Build, manage, and optimize audience segments within ServiceTitan Marketing Pro. Partner with internal creative and technical teams to develop effective marketing assets. Track and analyze campaign performance metrics (e.g., open rates, conversions, engagement) to identify opportunities for improvement. Ensure timely and thoughtful client communication and follow-up. Proactively identify areas for product enhancement and share client insights with your team. Who You Are And What You Bring Education Bachelor's degree in Marketing, Communications, Business, or a related field - or equivalent experience. Experience 2+ years of experience working with marketing or client success teams, ideally in a SaaS, marketing, or digital services environment. Experience with ServiceTitan Marketing Pro or similar CRM/marketing automation tools is a plus. Skills Excellent communication skills - you're clear, empathetic, and solution-oriented. Strong organization and attention to detail with the ability to manage multiple clients and projects. Creative problem-solver with a proactive mindset. Collaborative team player who values feedback and continuous learning. Comfortable analyzing data and using metrics to drive decision-making. Experience with copywriting or editing for marketing content (emails, campaigns, etc.) is a bonus. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected-and then some-driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $50,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************
$50k-60k yearly Auto-Apply 32d ago
Strategic Account Manager - Phoenix, Arizona
Foundation Medicine 4.8
Customer success manager job in Louisiana
About the Job The Strategic Account Manager is a field-based role with direct customer engagement delivering Foundation Medicine's products and services to regionalized health systems, academic medical systems, integrated delivery networks and complex physician networks, while maintaining and driving new relationships. The position is responsible for driving sales volume for FMI's products while cultivating relationships with oncologists and other members of the extended cancer care community in targeted Strategic accounts. Key Responsibilities * Meet and exceed quarterly and annual sales quotas/objectives for FMI's product portfolio. * Manage and grow relationships with key decision makers within defined strategic accounts; maintain trust-based relationships that reinforce FMI as partner of choice. * Identify and set account commercial strategies based on robust assessment of account, regional market, clinical, financial, and reimbursement considerations. * Refine plan to meet ongoing changes in landscape. * Create and execute business and account plans that deliver comprehensive solutions to customers that drive engagement and systemic adoption of FMI portfolio. Pull-through of national strategies as appropriate (e.g., AMC, pathology, community). * Identify and execute contracting opportunities within defined accounts. * Collaborate with Account Executives and Customer Experience Executive team members and ensure optimal coverage of satellite accounts and HCPs. * Educate and pull-through reimbursement and billing services at local level. * Partner with Sales, Operations, Payer Team, and the broader commercial teams, to broaden and deepen strategic relationships. * Communicate strategies, milestones, accomplishments, and insights pertaining to accounts. * Proactively identify and act upon industry trends, issues and challenges that impact long-term strategy and performance. * Facilitate resolution of difficult issues with customer or senior management using skill and political savvy. * Research potential customers' business, including competitors, market share, long-term plans, financial performance, and industry trends to determine opportunity. * Work with senior customer leaders to identify strategic business objectives and develop long-term account agreements. * Collect relevant competitor information (brand strengths and weaknesses, share, go-to-market strategy, service options, pricing strategy, programs, points of differentiation, investment strategy) and integrate into business plans and presentations. * Travel within assigned territory (daily) and to company meetings (bi-annually). Commitment to travel up to (90%) of time. * Other duties as assigned. Qualifications: Basic Qualifications: * Bachelor's Degree or equivalent experience * 6+ years of direct selling experience in the diagnostics or life sciences industry focusing on major accounts and IDNs or equivalent years working in a Complex clinical setting working with physicians and patients * Demonstrated track record of success managing complex key accounts and IDNs including influencing key decision makers, C-Suite selling, and strategic planning * History of proven results and successful performance, including achievement of sales plan * Lives within or commitment to live within defined region and centrally located to defined accounts * Commitment to travel within defined region Preferred Qualifications: * Master's degree in business or healthcare related field * 10+ years of direct selling experience in diagnostics or life sciences * 8+ years of demonstrated track record of success selling oncology-based tests or products to medical oncology, urology, and/or pathology in complex systems * Accurate forecasting capabilities throughout the sales cycle * CRM proficiency: Salesforce.com beneficial * Proficient with MS Office (e.g., Word, Excel, and PowerPoint) * Familiarity with different sales techniques and pipeline management * Demonstrated track record of success with customers within the defined territory * Demonstrated attention to detail and strong organizational skills * Ability to: * access priorities and mobilize a strategic plan * work independently as well as collaborate with peers in a fast-paced and cross-functional team environment * work well under pressure while maintaining a professional demeanor * adapt to changing procedures, policies, and work environment * Exceptional communication and consultative skills to employ solutions-based selling * Proven negotiation skills working with contracts and key customer processes * Excellent listening, verbal and written communication skills * Demonstrated leadership, training, or coaching within the organization * Understanding of HIPAA and importance of privacy of patient data * Commitment to FMI values: Integrity, Courage, and Passion The expected salary range for this position based on the primary location of Remote is $147,120 - $193,095 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits. #LI-Remote
$147.1k-193.1k yearly 3d ago
Account Manager-Client Success
City Wide Facility Solutions Houston
Customer success manager job in Baton Rouge, LA
About City Wide of South Louisiana At City Wide of South Louisiana, we're more than a commercial cleaning company - we're a trusted facility management partner helping businesses across the Baton Rouge region maintain clean, safe, and efficient environments. We manage more than 20 different building maintenance solutions, from janitorial and floor care to landscaping and HVAC services, so our clients can focus on what they do best. We're seeking a dedicated Account Manager - Client Success to join our growing team. This individual will play a key role in building lasting client relationships, ensuring service quality, and driving customer satisfaction throughout our portfolio of professional maintenance accounts. Position Overview The Account Manager - Client Success serves as the primary liaison between our clients and internal operations. You will ensure that contracted services are completed to the highest standards, address any concerns promptly, and foster strong, long-term partnerships. This is a hands-on role requiring a proactive approach, excellent communication, and a passion for client care. Key Responsibilities Serve as the main point of contact for assigned client accounts, maintaining strong relationships and a deep understanding of client needs. Conduct regular site visits and quality inspections to ensure services meet or exceed City Wide standards. Partner with operations, independent contractors, and service providers to ensure timely and effective service delivery. Address client requests, complaints, or escalations quickly and professionally, ensuring resolution and satisfaction. Monitor account performance, contract compliance, and billing accuracy. Prepare and present performance reports to clients and internal leadership. Participate in client onboarding, walkthroughs, and transition meetings for new accounts. Identify opportunities to expand services and improve client retention. Support field operations to maintain staffing, scheduling, and quality consistency. Qualifications Required: 3+ years of experience in account management, client relations, or operations management (preferably in janitorial, facilities, or service industries). Strong communication, interpersonal, and organizational skills. Ability to manage multiple accounts and prioritize effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM software. Valid driver's license and reliable transportation (site visits are required). Preferred: Background in commercial cleaning, building maintenance, or facilities management. Experience coordinating with contractors or service providers. Bilingual (English/Spanish) is a plus. Personal Attributes Customer-focused with a service-first mindset. Professional and dependable with excellent follow-up skills. Strong problem solver who can adapt to changing priorities. Team-oriented with a commitment to continuous improvement. Benefits Competitive salary and performance-based bonuses. Company vehicle car allowance. Health, dental, and vision insurance options. Paid time off and holidays. Professional development and advancement opportunities.
$38k-68k yearly est. Auto-Apply 47d ago
Strategic Account Manager
Colt Services LLC 4.5
Customer success manager job in Gonzales, LA
Strategic Account Manager Reports To : Sales Manager About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in La Porte, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
$48k-65k yearly est. Auto-Apply 60d+ ago