Customer Success Manager Jobs in Middletown, NJ

⚡Customer Success Manager 🏥 Health Tech 🌎 Short Hills NJ, Hybrid 💲 110,000 - 140,000 Base + Bonus Interested in joining a leading global platform for targeted digital communication with healthcare professionals. They specialize in programmatic messaging that exclusively reaches medical practitioners, transforming how life sciences companies and medical marketing firms interact with physicians. They are looking for talented individuals to join the team! 👨 💻 Responsibilities: Define specific customer retention objectives and key process indicators for both clients and team members to pursue. Provide support to users in implementing and utilizing product-related software or programs as required. Analyze user feedback and strive to enhance all aspects of the user's interaction with the company. Cultivate comprehensive knowledge of offerings, address user inquiries, and recommend appropriate solutions based on individual needs. Streamline internal procedures and proactively improve all user success strategies. Collect and analyze data to refine marketing efforts for specific demographic segments. Oversee advertising budgets for various stakeholders, including product manufacturers and promotional agencies, while evaluating performance metrics and maximizing effectiveness. 👩 🎓Qualifications: 3+ years of experience in client management or user success roles within a digital advertising technology firm or marketing agency. Background in healthcare sector is highly desirable. Background in Programmatic marketing is highly desirable. Superior interpersonal and verbal skills for maintaining positive professional relationships with clients. Proven track record in evaluating and enhancing existing user success team procedures. Comprehensive grasp of user perspectives and concerns regarding product usage, coupled with effective problem-solving abilities. Robust analytical capabilities for interpreting data and campaign outcomes, along with aptitude for pattern recognition and insight generation. Excellent quantitative skills for budget management, price negotiations, and data analysis. Team-oriented approach, adept at cooperating with both internal teams and external partners. Demonstrated ability to effectively communicate product value, upsell additional services, reinforce brand identity, and enhance overall user experience. ⭐ Competencies: Accountability for Results: focus on key strategic objectives; accountable for high standards of performance. Strategic Thinking & Problem Solving: Make decisions considering the long-term impact on customers, employees, and business Patient & Customer Centricity: Maintain an ongoing focus on customer and stakeholder needs, communicating effectively Impactful Communication: Communicate with logic, clarity, and respect to achieve the best results Respectful Collaboration: Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals Empowered Development: Play an active role in professional development as a business imperative ⭐ Benefits Interesting and meaningful work 401k Comprehensive benefits Generous parental leave Training and career progression opportunities 📧 Interested in applying? Please Connect with the Hiring Team and click on the ‘Easy Apply' button ⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website ************** and follow the Storm3 Linked In page for the latest jobs and intel.

About Vibe Vibe.co is the fastest-growing self-serve Streaming TV ad platform on a mission to democratize access to TV advertising for small and medium-sized businesses. We are building a radically more efficient and transparent marketplace, providing the streaming industry with a much-needed infrastructural backbone. Founded in 2022 by serial entrepreneurs, engineers and adtech veterans, Arthur Querou (ex YCombinator) & Franck Tetzlaff (Doctolib Founder - $6B valuation e-health scaleup). Vibe has already: Onboarded over 2,000 clients Achieved >$20M Revenue Run over 1B ad impressions on TV We are on track to reach $60M in revenue this year, and over $200M by 2025. Ultimately, our goal is to help 1,000,000 businesses advertise on TV. Your mission As a Customer Success Manager, you will be working closely with Vincent, Team Lead, and Quentin, COO. You will play a key role in building a customer-centric culture, optimizing operations, and driving revenue growth through strategic customer engagement. Your key objectives: Increase upsell and reduce churn by providing regular, relevant touch points and highlighting key platform features. Develop greater, more accurate knowledge of self-service customers to support them throughout the lifecycle (campaign setup, iteration, recommendation, etc.). Set up personalized routines (manual, semi-automated) according to customer type (mid-market, small, enterprise). Provide regular feedback to the product team to implement relevant automation and optimize the user experience. Lead by example in adopting a customer-first approach that encourages continuous learning and adaptation. The tools we use : Planhat, Intercom, Customer.io, Looker, BigQuery… We'd love to work with you if You have 2+ years of experience in mid-market or enterprise account management with a proven track record of customer success. You have a strong understanding of CRM systems, customer data analytics, and process optimization. You have excellent communication and interpersonal skills that enable you to influence effectively at all levels. You thrive on cross-functional collaboration and can drive teamwork across departments. You think strategically with a focus on continuous improvement and innovation.

FT Coach & Customer Success Manager (CSM) Responsibilities Coach avg 15 classes across squads and drop-in classes Vett and qualify potential members to align with The AC values Onboard and retain members of your AC Club. Uphold company standard monthly retention of 96%. Manage all aspects of squad membership Nurture member relationships Deliver training programs in accordance to The AC Standard Actively engage in community through official and non-official channels Creatively problem solve for unique challenges within squads and club Qualifications NASM CPT or equivalent 2+ years coaching group fitness 1+ year CRM experience 2+ years Customer Service Experience Outgoing and social personality, interested in others and keen to get to know people

AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. This role will allow you to position our industry leading products and execute data-driven marketing strategies to our largest clients. Responsibilities Train clients on how to use the AppCard platform Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy Become a product expert in the AppCard platform to best leverage AppCard's product offering Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization Understand how to build and present AppCard's value using data and insights Drive growth within existing clients, identify upsell opportunities and generate new revenue Understand, adapt to, and help build AppCard's ongoing product and technology developments Develop and execute data-driven campaigns and in-store promotions Assist clients with basic troubleshooting on various software and hardware issues that may arise Work cross-functionally with implementation, development, finance, tech support, product and marketing Requirements 1-3 years years of experience Customer oriented Excellent oral and written communication skills Experience managing complex software/hardware implementation projects Tech Savvy; basic understanding of front end vs. backend Understanding of retail business needs a plus Fast and autonomous learner Provide technical and product support Advantage: experience in either - account management, customer success, professional services, SAAS / Tech industry experience Advantage: experience using SalesForce, JIRA, BI tools such as Cognos/SiSense/other, Excel, and G-Suite **This role is full-time from our NYC office**

Courted About the company: The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business. Courted has launched its best-in-class brokerage Talent Solutions platform for recruiting, retention, and market research. We are in the early stages of our journey as a company and are looking for leaders with an ownership mindset to help architect a disruptive force in the $40T+ residential real estate industry. In the last 12 months we've scaled our operation and now service hundreds of customers across 100+ markets throughout the country. Courted has won multiple industry awards, including Inman's 2024 Innovator of the Year. There's no better time to join the team than right now. About the role: Customer Success Managers at Courted are a critical part of everything we do, building deep relationships with our customers and ensuring we understand and prioritize their needs. CSMs are there for every part of the customer journey, from onboarding to ongoing success and growth. Unlike CSM roles at larger companies, CSMs at Courted wear many hats, from Go-To-Market Strategy to Operations, Product Research, and more. As a founding member of the Customer Success team, you will not only execute on an established set of practices but build a ton of new processes from scratch. The ideal candidate is excited to scale the CS team over the coming year. We are a hybrid workplace, spending 3 days a week in our NYC office in Chelsea. About you: You are passionate about solving customers' problems and helping them succeed. You are inquisitive and can deeply understand a customer's business, pain points, and growth aspirations. You are a natural teacher and can clearly communicate both how a product works, and how it is valuable. You can come up with solutions that greatly benefit both the customer and the company. You are exceptionally organized and can roll up your sleeves and get things done without sacrificing quality. You are excited to work alongside a group of talented, motivated individuals trying to transform the way brokerages recruit/retain agents and grow. What you'll do: Own customer relationships and ensure they are engaged and have adopted Courted into their day to day operations. Onboard large customers onto Courted, ensuring they are 100% comfortable and confident using Courted to accelerate their success and growth. Hold ongoing training sessions to align on priorities/goals and share product updates. Own the customer renewal process with the support of the CS team lead. Hold managed renewals with our largest customers, as well as scaled renewals with smaller customers. Understand customer needs and priorities, coming up with both micro and macro solutions based on whether the need is systemic. Be the go-to person at Courted for customer insights, both anecdotal as well as based on data. Shape our roadmap to respond to customers' highest-priority needs and pain points. Conduct regular business reviews with senior client stakeholders to communicate return on investment and strengthen relationships. Work on a variety of initiatives outside of traditional Customer Success, including strategy, operations, product research, and more based on your interest. What we're looking for: 2-3 years of customer/client-facing experience, particularly spanning a large book of business (50+ customers). Experience running successful renewals and achieving retention targets. Exceptional organizational skills and ability to navigate and execute across competing priorities without sacrificing quality. Passion for building relationships with customers and users and helping them achieve their goals. Ability to recognize problems that are systemic and implement broad solutions. Ability to understand and speak fluently about a technical product and other technical concepts, including APIs, predictive analytics, and machine learning. Proficiency or aptitude in Excel/Sheets and PowerPoint/Slides or equivalent. Excitement to join a dynamic and fast paced startup where each day is different and to roll up your sleeves and get stuff done. Nice to haves: Previous experience in residential real estate software/proptech. Previous experience working in a startup environment. Salary Range: $90,000-$110,000 This salary range represents the minimum and maximum base salary for this role based in New York, NY. The salary given for this position depends on multiple factors, including years of experience, interview performance, and anticipated responsibilities of the role. Base salary is one component of Courted's competitive total package, which also includes equity, retirement savings and premium health and wellness benefits.

The Client Service Manager is responsible for maximizing sales and client business through leading the utilization of the VB client journey in-store, clienteling initiatives, and the consignment program. The Client Service Manager oversees the utilization of the Personal Shopper Program and Studio Services Program. The Client Service manager is also responsible for building community, identifying partnerships within their market, and planning in-store events and activations. This role is based in our Madison Ave location. Responsibilities: CLIENTELING: Leads the training of the client journey for the sales team in order to deliver exceptional customer service Responsible for client capture rate and client book audits Manages client lists and leads outreach initiatives and follow-up Partners with the CRM team and requests client lists in order to drive traffic and sales Ensures client appointments and consignments are documented and recorded per policies Conducts chat-ins with team members to address clienteling performance and client business goals Analyzes client shopping trends and presents new clienteling ideas and initiatives Manages top client appreciation initiatives PERSONAL SHOPPER & STUDIO SERVICES PROGRAM: Manages the Personal Shopper Program and Studio Services Program and ensures Personal Shoppers and Studio Stylists uphold the VB contract Facilitates all Personal Shopper and Studio Stylists in-store and virtual client appointments Responsible for all Personal Shopper and Studio Stylist consignment pulls and consignment returns Ensures Personal Shoppers and Studio Stylists are sent the monthly newsletter and plans weekly outreach and follow-up Facilitates all gifting and exclusive offers for Personal Shoppers and their clients Recruits and meets with Personal Shoppers and Studio Stylists within their market Partners with Events team to plan Personal Shopper Events Initiates product requests for client appointments and events as needed Provides Event Recap and hindsight to GM and Field Leader Tracks sales, consignments and returns and provides audited sales report for all Personal Shopper and Studio Stylist business Submits monthly commission and Event invoice to finance team PARTNERSHIPS/EVENTS: Creates community calendar in order to maximize effective planning Identifies local charities, organizations, and groups to partner with and plans in-store events Responsible for partnering with corporate and identifying event host in support of the VBGB quarterly partner Connects with local schools and sororities to form partnerships Partners with the Events Team to solidify hosts and execute all events Plans in-store activations strategically during peak business times Identifies event needs prior to event and communicates needs to Events Team in a timely manner Attends community charity events and luncheons on behalf of Veronica Beard Responsible for silent auction donations and fashion show participation Provides event recap and hindsight to GM, Events Team, and Field Leader Manages post-event host and attendee outreach/thank you letters FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Minimum of 2 years retail store management position/experience in women's apparel (or related field) Ideal candidate must have previous experience in planning events and building client retention and loyalty Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Foster a work climate that inspires mutual trust, respect, professionalism, and teamwork to achieve goals The base salary range for this role is between $70,000 and $75,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

As the Head of Client Success at the world's largest company, you'll guide a powerhouse team of over 50 associates, building best-in-class advertising experiences while providing top-notch client service. Reporting to the VP, GM of Sam's Club MAP, you'll shape a dynamic service organization for one of the leading retail media networks in North America. You will develop advanced sales programs, mentor rising stars, and set new industry benchmarks. With your expertise in media planning, retail media channel mix, and account management, you'll create impactful client experiences and guide strategic decisions. Join us with your member-first mentality, and let's achieve success together. About Sam's Club MAP (Member Access Platform) At Sam's Club, we prioritize our members and partner with suppliers to offer value. Our Member Access Platform [MAP] creates impactful omnichannel member experiences, coupled with measurable insights. Join our growing, high-visibility team in the world's largest company, where we believe in targeted, accountable digital advertising, backed by our first-party membership sales data. Growth in our digital advertising business is important to Sam's overall growth strategy and is achieved when your digital expertise drives growth and helps sell more goods online and offline. MAP is committed to providing measurable outcomes for our stakeholders through our full-funnel ad solutions. Using Sam's Club's data and reach, we offer flexible pricing and buying models to help businesses increase brand awareness, engage with our members, and convert them into shoppers. WHAT YOU'LL DO: Strategic Account Planning and Forecasting Develop organizational best practices for cross-selling to clients/sellers. Lead the design and implementation of cross-selling programs. Establish strategic account planning standards, policies, and best practices. Implement sales forecasting standards and promote the use of new technologies. Client Service Excellence Coach team members to implement client service improvement programs. Manage projects for creating an environment that values client service. Define processes for managing client expectations and service delivery. Develop strategies to attract an experienced and engaged workforce. Applied Business Acumen Develop business strategies with executive leaders. Evaluate and approve strategies and programs. Contribute to strategic decision-making and define business cases for development. Contribute to the external community to build our brand and influence industry practices. Product Expertise Lead sales activities for the entire product portfolio across multiple segments. Design sales communication frameworks and establish guidelines for addressing client needs. Work with our teams to identify critical gaps and build solutions into product roadmaps. Relationship Management Build collaborative alliances with multiple partners. Create an environment that supports collaboration with partners from different functions. Foster a culture that values diversity of thought and inclusion. Sales Proposals and Presentations Develop strategies for increasing sales through proposals and presentations. Mentor team members on the quality of sales proposals and presentations. Predict trends and lead the use of industry best practices. Client Onboarding Design smooth onboarding processes by using domain expertise and industry best practices. Manage escalations from customers and maintain relationships through issue resolution. Coach team members on best practices to guide great client experiences. Business Insights and Analytics Build functional strategies using appropriate analytics and data. Redefine business plans, operating models, and advertising plans. Promote a culture of using predictive and advanced analytics for business decisions. WHAT YOU'LL BRING... 15 years' experience with campaign management, media planning, and programmatic operations. 7 years' experience managing large/complex teams across multiple locations. Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 7 years' experience in relevant fields or 9 years' experience in business management, marketing and sales, omni-channel merchandising, or related area. Experience in end-to-end account management from signed IO to post campaign wrap report. Experience with media planning and strategy beginning with pre campaign live optimization to post campaign. Understanding of retail media channel mix - on and off platform and other. Customer service excellence and client-first mentality.

WHAT YOU'LL DO Client Development Senior Managers (CDSMs) work at the intersection of business development, account management, marketing, and client engagement within BCG's most strategic accounts. In this role, you will be embedded as a key member of a BCG account team in order to support the full range of activities required to support the client and the account team. You will serve as a thought partner and become the "chief of staff" to the lead Partner(s) on the account, including the Chief Coordinating Officer (CCO), or lead BCG relationship partner. CDSMs should be self-starters with outstanding organization and communication skills, who are excited about working in an entrepreneurial environment and who are adept at building relationships. YOU'RE GOOD AT The objective of the Client Development Senior Manager role is to provide strategic support to Client Coordinating Officers (CCOs) and client account teams for our largest and most complex clients, supporting the account's business development priorities. You will become an expert on the client, acting as a Chief of Staff to the CCO, identifying client development and growth opportunities, and ensuring strong account performance. Examples of what you will do include driving the account planning process, managing the business pipeline, developing the account marketing strategy, overseeing pricing and contracting, and supporting financial and market analysis. In this role, you will also become an integrated team member of the client account team, coordinating strategic case team activities to ensure effective teaming across Partner teams, non-Partner teams, and supporting functions. Leading and supporting the full cycle process of account planning: Constructing a comprehensive client account plan in partnership with the account team to guide the team's activities and priorities. Ensuring that the day-to-day execution of the account plan, driving action behind the team ambitions through active project management Developing and maintaining the client relationship map and ensure a robust engagement strategy for key relationships is in place, helping the account leadership drive the development of deep and personal client relationships Managing the account marketing plan, including event invitation strategy and management and distribution of thought leadership Serving as an expert client resource and maintaining robust client information and knowledge: Maintaining baseline/background client information (proposal tracking, investor presentations, marketing information, investment history, client references, etc). Monitor client news, earnings/ analyst views, financial information and derive actionable insights Tracking broader industry trends and changes to help the account leadership understand the broader market landscape Identifying potential white space opportunities for the account and conduct quantitative analysis as needed Attending and actively participating in internal practice areas and functional topic conferences to stay on top of relevant industry trends and BCG offerings, and be the account lead on bringing the best of BCG to the client Creating and measuring value on the account: Coordinating and managing feedback from clients, including analysis of surveys and senior leadership interviews Examples can include managing a rate card negotiation, developing an account dashboard, or conducting post-case value measurement Selectively engaging with the client directly, as appropriate, and at the discretion of the BCG account team. Leading and orchestrating quality account teaming: Serving as a thought partner to the CCO and Partner team, providing insights and constructive feedback on existing account tools and processes, as well as identifying opportunities to team better Ensuring effective communication and coordination of various Partners and consulting team members (examples can include facilitating regular account meetings, driving account communications, on-boarding new team members and enhancing and facilitating case wrap up processes) Identifying and engaging the right internal, expert resources for functional, industry and global BCG support Crafting and developing proposal ready materials, including a solid repository of ready-to-use CVs and resumes Cultivating close partnerships with internal, functional supporting teams: Acting as key account team liaison across BCG's internal functions, including marketing, finance, staffing, practice area management, alumni, and more Becoming embedded within the respective industry and functional practice areas Teaming with finance to understand account economics, engagement pricing, investments, and to optimize expenses, leading efforts to optimize spending where necessary and appropriate Working closely with EA team to ensure coordination and communication across broader case team Championing best practice sharing and insights across the CDSM Team Acting as a key catalyst for collaboration across the full CDSM team by actively sharing account insights, tools, and creative ideas Seeking out opportunities to scale successes beyond your own account to have a broader enterprise level impact Performing other duties or special projects as assigned or required YOU BRING (EXPERIENCE & QUALIFICATIONS) 10+ years of working in a professional services firm with experience in account management and client development; consulting background preferred Bachelor's degree required; Advanced degree/MBA preferred Strong Excel and PowerPoint skills; strong computer literacy and facility with numbers Comfortable communicating in direct client interactions Strong verbal and written communication skills and entrepreneurial drive Ability to work effectively with all levels and functions of the organization Good organizational skills and effective management skills to manage multiple parallel tasks, ability to set priorities Performed successfully in a fast-paced, global, intellectually intense, service-oriented environment with people at all organizational levels Proactive, creative, self-starter Able to prioritize, able to tolerate ambiguity Exercises judgment in handling confidential/sensitive information; trustworthy #LIhybrid YOU'LL WORK WITH You'll sit in our Client Development Senior Manager Team, which is part of the NAMR Client Team. The CDSM team was formed over six years ago in order to provide more direct support to our CCOs/Account teams of our largest and most complex accounts. The team is currently made up of ~20 CDSMs and CD Operations Managers based all over the NAMR region. You'll partner closely with our other NAMR Client Team members, including members of our Global Client Team. In addition, you'll also collaborate with colleagues from across the organization, including Finance and PAs/ABMs. ADDITIONAL INFORMATION COMPENSATION INFORMATION: Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. Some local governments in the United States require job postings to include a reasonable estimate of base compensation. We expect your total annualized compensation to be approximately the following: In New York state the base salary is between $ 140,000- $ 171,000 (USD); placement within this range will vary based on experience and skill level In other locations, competitive pay is commensurate with the role and geography Annual discretionary performance bonus between 0-20% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, expecting team members to spend time in the office or at client sites as needed to support both client and team requirements, with a minimum of 1 day per week in the office. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Ames Watson Brands (AWB) invests in both emerging and established brands. We are a "brand accelerator" that surrounds our partners with industry experts in operations, merchandising, marketing and back-office support. We leverage operational excellence, access to capital, strategic partnerships, and a data-driven approach to drive product innovation and accelerate growth. POSITION OVERVIEW As an e-commerce Customer Service Manager, you act as a bridge between our digital customers and our portfolio of brands. You aim to meet and exceed the needs of our customers by providing effective and efficient solutions that ensure customer satisfaction and foster a positive brand image. You support in driving the overall growth of our e-commerce channel by monitoring and adhering to our customer Service-Level Agreements, while achieving and exceeding company KPI goals and objectives. RESPONSIBILITIES Customer Service l Brand Ambassador Understand and reflect our brand in all customer-facing communication Provide a seamless digital end-to-end experience by responding promptly and professionally to all customer inquiries via email Assist customers in navigating and troubleshooting issues on customer facing websites Answer product and service questions, and/or make product suggestions Ensure effective and efficient solutions to customer questions, requests, and/or concerns Support customers with order updates, logistics, email response, tracking, quality issues, and returns Contribute to meeting and/or exceeding all KPI goals and objectives for the e-commerce channel by monitoring and adhering to customer SLAs Teamwork l Communication Build positive relationships with peers and contribute to positive team morale Collaborate with team members to ensure superior customer service and support e-commerce operations Operations Collaborate with warehouse and logistics teams as needed to address order-related issues and updates Collaborate with cross-functional teams to address and solve problems Monitor and manage order statuses on different e-commerce platforms Demonstrate proficiency in navigating brand websites, as well as other applications Monitor and troubleshoot website functionality Identify and implement solutions to prevent recurring issues Provide insights and feedback to management for continuous process improvement Perform work in accordance with applicable policies, procedures, laws, and regulations Perform other duties related to the qualifications and requirements of the job QUALIFICATIONS AND REQUIREMENTS 5+ years of experience in customer service Education: High school diploma, GED, or equivalent Ability to work in self-directed, fast-paced, entrepreneurial environment Strong ability to perform task management, prioritize, and manage time effectively Excellent verbal and written communication Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed

US-NY-New York Type: Full-Time # of Openings: 1 NY - New York - Park Ave-MS About the Role Responsible for managing technical & implementation resources based at client site. Focus on meeting all operations objectives, mobilizing team resources, assisting in the development of site procedures. Solid understanding of Project Management, and clients IT environment. Your Impact - Direct supervision of Support Team, including task assignment, quality control and development activities. - Daily Ticket Queue Management & Installation Support, including customer engagement, issue resolution and escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to troubleshoot and resolve issues. - Schedules assignments for staff and manages the daily workflow. - Oversees the generation of daily and monthly departmental reports. - Oversees the processing of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and procedures. - Trains, motivates, develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client. - Establishes developmental goals and conducts periodic performance reviews with direct reports; monitors performance reviews of indirect reports. - Oversees employee training and staff development. - Oversees efficient and economical utilization of equipment, materials and labor. - Proactively pursues the development of best practices and updates site procedures accordingly. - Supports IMAC process by providing daily report activities of device moves/removals and tracking of new device placements. - Ensures optimal performance of on-site staff and training/certifications are up to date. About You: The Skills & Expertise You Bring This is a customer-facing role, and requires compliance with customer policies and protocols, which, in light of the nature of the customer's business, may include certain health-related screening and/or vaccinations (or proof of prior vaccination). This position will support our customer at site locations throughout the NY metropolitan area. In accordance with applicable law, we are providing the anticipated annual rate for this role: $76,150 to $114.040 / year - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Technical experience and/or certifications required. - Strong customer service skills to generate customer relationships through listening and learning channels such as discovery conversations, issue management and resolution processes and regular check-ins to ensure resolution is satisfactory. - Identifies opportunities to improve the customer experience with Canon. - Respectfully shares customer opportunities for improvement with Canon teams as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ************************************************************************** We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags #PM20 #LI-JZ1 #LI-ONSITE PIb29916f855bf-26***********8

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at *********************** Position Overview We are looking for a Manager, Client Solutions, Analytics to join our team! We are looking for ambitious, analytical, hands-on problem solver who can manage multiple projects. This individual should have a strong interest in media, marketing and business intelligence. The role requires the ability to actively apply the agency's proprietary ad effectiveness and measurement tools, as well as 3rd party vendor solutions, to determine the impact of advertising on the client's business. The position also requires the ability to understand the strategic communications needs of client advertisers and align these needs to the day-to-day issues of data and reporting. Responsibilities Manage planner and client relationships in addition to multiple projects and demands Be part of a team and create clear paths to success for analysts Participate in brainstorming sessions with communication planners, creative teams, media planners, buyers, clients and other partner agencies Design and manage execution of custom analyses Ensure high quality in data and analytics deliverables and uncover business opportunities Work to improve automation and reduce human error in data processing and analytics Required Skills and Experience Ability to scope an analytic solution out of a vague business problem Experience managing and mentoring junior team members Strong interpersonal, written, and verbal communication skills Strong background in statistical analysis and digital analytics. Excellent quantitative and analytical skills with the ability to draw conclusions based on data Comfortable actively participating and contributing in meeting settings with multiple stakeholders Capacity for problem conceptualization and solution design through analytical thinking Strong verbal, written, and organizational skills Experience with Datarama, ETL process, and site tagging Superior ability to build and deliver impactful presentations at senior levels Initiative does not require candidates to have a college degree Desired Skills and Experience Experience with data-management, statistical and/or optimization languages, ideally SAS/R/SQL/GAMS Python, SQL Server & Tableau expertise for data investigation and QA Extensive experience presenting and interacting with clients Ability to investigate, analyze and solve problems as well as clearly communicate results through requirement documents Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Strong attention to detail, well organized and possesses the ability to prioritize multiple tasks under pressure Ability to work collaboratively as part of a cross-functional team Be a highly motivated team player 5+ years of experience in an analytics function and media We See You At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community. We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed. We See You at IPG Mediabrands. Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. Employment Transparency It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com. About IPG Mediabrands IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at *********************** Salary Range $90,000-$100,000 USD

Key Responsibilities: Order Management: Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness. Collaborate with logistics and warehouse teams to track shipments and address any issues. Customer Account Support: Act as a primary contact for assigned accounts, supporting up to five sales representatives. Address inquiries, resolve issues, and maintain accurate customer records. Pre-Sale Activities: Assist the sales team with product inquiries and recommendations. Prepare quotes and proposals, and collaborate with marketing for updated product information. Post-Sale Activities: Follow up with customers to ensure satisfaction, handle returns and exchanges, and gather feedback for improvements. Relationship Building: Develop strong relationships with customers and identify upselling opportunities. Engage proactively to understand customer needs and provide tailored solutions. Qualifications: Experience: 4-5 years in customer service roles within the nutraceutical, raw ingredients, food & beverage, or wellness sectors. Proven success in managing B2B customer accounts and order processes. Skills: Experience with SAP Exceptional organizational and detail-oriented skills. Strong communication and interpersonal abilities. Proficient with CRM systems and order management software. Ability to multitask in a fast-paced environment with strong problem-solving skills. Attributes: Customer-centric mindset with a passion for excellent service. Team player who thrives in collaborative environments. Adaptable, open to feedback, and committed to continuous improvement. Positive attitude and strong work ethic. Preferred Qualifications: Familiarity with industry regulations and standards.

5 days on-site in a HUB location (New York, Washington DC, Seattle, Austin, etc.). This will be a long term contract role on a W2 basis. Will require 20% expensed travel to Europe The Global Lead Development team is looking for a sales program manager. The ideal candidate has a passion for technology, and a successful track record of acquiring new customers in the commercial sector. Expertise in inside sales management and strong project management skills are a must for success in this role. Role and Responsibilities: Manage a team of remote Lead Development Representatives (LDRs) to attain daily activity metrics of inbound, outbound calls, decision makers contacts and qualified leads. Refine and Implement projects charter, Standard Operating Procedure (SOP) in coordination with marketing, sales and external agencies. Oversee program execution including deliverables, scheduling, leadership, and timely delivery across multiple and concurrent workstreams Train team on tele-prospecting skills and continuously monitor their performance. Meet or exceed new account acquisition and adoption targets Basic Qualifications: +5 years of experience in inside sales management, demand generation and program management Strong project management skills with a proven history of driving results within a schedule. Highly proficient in CRMs (Salesforce), Account Engagement, MS Excel and BI tools. Experience using data and metrics to determine and drive improvements Understanding of marketing lead generation funnel and demand generation processes. Previous hands on management of sales teams Additional Requirements: Experience building out and expanding early-stage sales programs Experience with PowerBI or QuickSight

Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike. Summary/Objective: GGG is seeking a Retail Club Sales Manager to join our team and help spearhead strategic sales initiatives within the Club channel to drive revenue growth and expand product distribution. The team manages the accounts of Costco, Walmart, Sam's Club and BJ's ensuring accuracy in order management, maintaining essential customer contracts, and supporting various sales activities. The position is preferably based in Elizabeth, NJ but open to ideal candidates located in East Coast or Midwest. Responsibilities (include but not limited to): Develop and implement a comprehensive sales strategy to enhance revenue generation and market expansion within the Club channel. Build and manage strong relationships across multiple product categories to maximize sales opportunities. Oversee and coordinate with a network of brokers to optimize sales performance and market reach. Collaborate with the product management team to execute effective promotional plans and pricing strategies. Ensure correct completion of product codes, quantities, prices, shipment and delivery dates, and all other order-related details. Establish, manage and maintain essential documents such as customer contracts, RFPs, bids, quotes, sample orders, marketing agreements, NDAs, private label contracts & stocking agreements, contact information and specific sales documents. Proactively handle customer communications, address issues, and track sample requests to ensure timely follow-up. Develop and provide ad hoc sales support materials as necessary Conduct research and provide insights on food industry trends and data to inform sales strategies and decision-making. Support customer priorities through calls, trade shows, sales meetings, and buyer reviews Organize and manage shipments to customers, review open orders, and address out-of-stock situations. Manage marketing accruals and deductions to ensure accurate financial tracking Assist in the coordination of daily e-commerce operations. Maintain timely updates on customer communication, including shipping schedules, market conditions, product pricing, and discontinuations. Skills and Qualifications: 5-7 years' related sales experience within the CPG or food industry; retail and/or club channel experience preferred Bachelor's degree, preferred Strong analytical skills Flexible self-starter with strong work ethic; results driven Detailed-oriented, organized and resourceful Excellent communication and interpersonal skills; ability to build and maintain strong, productive relationships across functional groups Ability to manage multiple projects and internal and external requests; sense of urgency High proficiency in Microsoft Office applications; advanced user of Excel Experience with Infor M3 ERP system & Salesforce CRM is a plus Ability to travel to client site/trade shows, as needed, about 25% Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact ************************* . PI9808cb7a77cf-26***********9

Job Overview: We are seeking a dynamic Associate (Mid-Level) Client Partner / Client Relationship Manager to join our team, dedicated to supporting a key Property & Casualty (P&C) insurance client. This role is ideal for someone with foundational experience in client management who is eager to grow their skills within the IT consulting space. You will work closely with a Senior Client Partner, focusing on deepening client relationships, ensuring successful delivery of projects, and supporting account growth. Please Note: This is a mid-level/Manager opportunity and is not intended for Director/VP-level candidates. Key Responsibilities: Account Management: Help run a 10-15M+ account, drive organic growth and build new business. Executive Engagement: Develop and maintain relationships at the C-level, communicating new strategies and innovative ideas to drive value. Revenue and Profit Growth: Manage accountability against measurable revenue and profit growth targets. Strategic Partnerships: Identify and forge new partnerships, using existing alliances for growth. Leadership and Direction: Provide leadership and direction to client teams, ensuring optimal productivity, service quality, and communication. Client Relationship Management: Oversee all aspects of the client relationship, including contracts, pricing, profitability, and internal revenue forecasting. Technology Leverage: Understand and leverage technologies, including data and cloud technologies, to add business value. Business Roadmaps: Create business and transformation roadmaps with clients. Proposal Development: Work closely with sales teams to develop proposal/presentation content and strategy. Industry Trends: Stay current with industry trends and standard methodologies to proactively sell fit-for-purpose solutions and innovation. Key Qualifications: Experience: 8+ years in account management, client support, or consulting, preferably within IT services or the insurance industry. Experience in the Property & Casualty (P&C) insurance industry. Relationship Building: Demonstrated ability to build and maintain client relationships, particularly with key stakeholders. Growth-Oriented: Experience supporting account growth through cross-selling or up-selling services. Communication Skills: Strong written and verbal communication skills, with the ability to present ideas and updates effectively. Analytical Skills: Basic analytical abilities to assist in problem-solving and delivering client-focused solutions. Adaptable Learner: Eagerness to learn and grow, with a proactive approach to taking on new challenges. Demonstrated ability to drive client satisfaction and evolve client relationships. Proven leadership and direction of multidisciplinary teams in a matrixed environment. Experience managing contracts, pricing, and profitability. Entrepreneurial mentality with executive presence. Education: Bachelor's or Master's degree or equivalent experience in Computer Science, Software Engineering, or a related field. Life at Sogeti - We support all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) (matched 150% up to 6%) and Employee Share Ownership Plan 100% Company-paid mobile phone plan 3 weeks Personal Time Off (PTO) and 7 Paid Holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed. Programs for Counseling, Support, Health and Fitness perks, Auto discounts and much, much more! Employee Resource Groups Disaster Relief Disclaimer - Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant ************************************************************************** Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel - located squarely amidst New York's most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel's electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Senior Corporate Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Qualifications: At least 2 years of progressive hotel sales experience in a specific market; or a 4 year college degree and at least 1 year of related experience; or a 2year college degree and 2 or more years of related experience. Must have a valid driver's license in the applicable state. Must be skilled in Windows, Company approved spreadsheets and word processing. Salary Range: $80,000 - $90,000

Do you love developing and nurturing great relationships? As an N2S Account Manager, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S. Location: Onsite from Somerset, NJ Qualifications: Must have 5-8 years of recent experience in the Staffing & Recruiting Industry. The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & account management, supporting clients/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision Share your resume at **********************

B2B Sales Manager TruVolt Brands is looking for a B2B Sales Manager to join its dynamic and growing team of top professionals that manufacture and sell DTC and B2B, state-of-the art home, garden and landscaping equipment. Think green! Think electric and battery powered snow blowers, lawnmowers, pressure washers and chainsaws. TruVolt carries over 700 products, all of the Snow Joe brands and recently acquired Jetson (which currently produces the number 1 selling e-bicycle in the US Shop Joe Brands: Snow Joe , Sun Joe , Aqua Joe , Auto Joe , Electric Bikes, Scooters, Hoverboards and More (ridejetson.com).) We are looking for a hunter... a hustler that will relentlessly pursue new business. This is a new sales division that we are setting up, so we will make multiple hires, and currently there is no restriction on territory or clients. It is truly a Groundfloor opportunity for a dynamic business that is growing rapidly. Our B2B Sales Manager will exclusively be charged with bringing in new business. We are targeting all national "Big Box" retailers. Our successful candidate should demonstrate an incredible tracking record of bringing in new client business. Must also be analytical, highly personable, persuasive and a super relationship builder. We are looking for talent that possesses an ability to build and manage a national account list, have the capability of growing a sales channel and an in-depth understanding of the sales lifecycle. You should also be organized and able to analyze performance metrics. Top negotiation skills are a must. Ultimately, you should be able to increase sales and build successful long-term client relationships with all regional & national retail chains. Specific Duties Include: Pitching: create and deliver high quality, professional presentations to potential partners, and confidently speak about the business, our products, brands and consumer needs Proactive business development and relationship building: independently and proactively outreach to gain meetings and build rapport with stakeholders and decision-makers Research: independently search for new opportunities, learn about the businesses in-depth, map the stakeholders and understand their decision-making process Account Management of key chains: autonomy in managing your own portfolio of chains and ensuring the relationship is strong and business KPIs are met Account Growth: developing strategies to grow your accounts and working with the retailer to increase store coverage and overall supply Planning and forecasting: building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals What you'll need: A proven track record in B2B sales. The candidate should have in-depth knowledge and understanding of big US retail businesses. Communication skills: strong presentation skills, ability to speak to stakeholders at varying levels in an organization, tailoring your key message, and being able to listen to the needs of their business. Organizational skills: high attention to detail and ability to work independently and efficiently on tasks, escalating when needed. Negotiation skills: ability to lead complex negotiations and create and deliver high-impact pitches. Excellent commercial acumen. You are a fast learner and can handle working in a busy environment handling multiple tasks. You are independent, efficient, and able to schedule your own time, while also being approachable and enjoy working with others in a growing team. Availability to travel as needed This is a fully on-site role, at our corporate headquarters: 185 Hudson Street, Jersey City, NJ 07311 (Harborside Financial District) Powered by JazzHR Compensation details: 100000-125000 PIf3a514b156d4-26***********2

Country: United States of America Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. Automated Logic is looking for a Sr. Sales Manager to join our growing team! About This Role The Senior Project Sales Manager will lead a large team of experienced outside sales professionals overseeing outside sales activities and ensuring short to medium term objectives and goals for teams are met. This person will develop sales plans in support of the discipline and influences leadership on critical outside sales strategies. This role will be responsible for the cover of the New York City area, Long Island, and New Jersey. This market has seen double digit increases for several years now and continues to offer opportunities to work with many premier companies and universities throughout the region. Key Responsibilities Leads the sales team in selling the Automated Logic offerings persuasively, persistently and confidently to engineers, contractors, and building owners Develops and directs the sales force in selling Automated Logic Corporation (ALC) systems and offerings including DDC controls, energy and controls retrofits, and peripheral Carrier products to the local market. Leads the ALC systems businesses by executing sales strategies to achieve profitability, growth and market penetration. Delivers the branch orders and booked margin plan for all lines of business for the assigned geography. Responsible for hiring, coaching, & developing sales people consistent with the national sales processes and training methodologies. Provides a consistent level of sales coaching, including monthly 'one-on-one' meetings, customer sales calls, and strategic opportunity reviews. Leads the sales team in selling the Automated Logic offerings persuasively, persistently and confidently to engineers, contractors, and building owners. Leads assigned sales team to maximize gross margin, return on sales, revenue, and growth objectives. Sets the standard for professionalism within the sales team, building and maintaining a high-performance team able to grow market share through a commitment to customer satisfaction, quality and an understanding of the business environment and the local community. Establishes clear performance expectations for the sales team. Uses standards to assess the behavior, activities and performance of each salesperson. Provides consistent feedback to motivate sales people toward improved performance. Basic Qualifications High School Diploma or GED Minimum of 5 years' experience in sales management and leadership, with proven ability to guide project teams. At least 5 years of experience in HVAC Controls or related technical sales. Preferred Qualifications Bachelor's Degree in Mechanical Engineering, Business, or related field. Experience in the BioPharm/lab/pharmaceutical construction/fit out market a plus Ability to value engineer control designs with alternative solutions. Proficient in Microsoft 360 applications. Strong organizational, analytical, and problem-solving skills. Ability to manage multiple tasks and priorities. Ability to communicate effectively at all levels. Team player and willing to collaborate with others on projects. #LI-On-Site RSRCAR Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice