Customer success manager jobs in Minnesota

Display Sales is an experience creation company that's been helping communities shine since 1966. We specialize in commercial holiday decorations, banners, and flags-partnering with cities, towns, and organizations across the country to bring pride, heritage, and tradition to life. What sets us apart is our commitment to quality, proven processes, and outstanding customer service. Position Overview We're looking for a motivated Account Manager to build relationships, manage customer accounts, and help communities celebrate through our products. Each Account Manager oversees a defined geographic territory and is responsible for growing and supporting all lines of business within that region. This role involves proactive communication with customers, understanding their needs and budgets, and ensuring a smooth, positive experience from first contact through delivery. Key Responsibilities · Manage and grow assigned territory through consistent relationship building and follow-up · Proactively reach out to current and potential customers through phone calls and email to strengthen relationships, uncover opportunities and grow sales · Develop a strong understanding of Display Sales' product lines, including banners, flags, hardware, and decorations · Provide tailored solutions that meet each customer's goals, timelines, and budgets · Track and manage leads, opportunities, and customer interactions through CRM software · Create and deliver accurate quotes and proposals in a timely manner · Collaborate with internal teams to ensure orders are processed accurately and delivered on schedule · Monitor progress toward individual sales goals and contribute to team objectives · Maintain clear communication with customers throughout the order process to ensure satisfaction and repeat business Qualifications · Associate or Bachelor's degree preferred, or 2+ years of relevant account management or customer-facing experience · Strong communication and relationship-building skills · Organized, self-motivated, and comfortable managing multiple priorities · Proficiency in Microsoft Outlook, Word, and Excel; CRM experience (Salesforce or similar) a plus · Demonstrated persistence, follow-through, and attention to detail Comp & Benefits · OTE (On Target Earnings) $70k (year 1), $85k+ (year 2), $100k+ (year3) · Unlimited commission/bonus potential · Employer sponsored Medical, Dental & Vision plans · Generous PTO (paid time off) package and paid Holidays · 401k with employer match

Territory: Dakotas - Multi-Specialty Target cities for territory are Bismarck, Rapid City, Sioux Falls - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Bismarck, Rapid City, Sioux Falls. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Do you have a passion for leading others? Do you have a forward-thinking mindset and have the drive to bring your team to the next level? Are you always looking for continuous improvement opportunities? If so, this opportunity is for you! The Sales Manager is responsible for 1-3 sales zones/departments within the store. Within each zone, you are responsible for creating a consistent customer experience, trip assurance, and consistent visual merchandising of product. Job duties: The Sales Manager will focus on Key Areas of Store Operations: Team Members, Customer Experience, Sales Growth, Customer Readiness, and Store planogram execution and integrity. Teach, train, coach, and mentor the team in order to develop consistent and Best in Class execution and customer service. Oversee the development and execution of individual development plans for each of your direct and indirect reports. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members. Responsible for consistent execution of customer readiness standards and in-stock levels to ensure trip assurance for customers. Ensure that all end caps are set and merchandised correctly and all displays are clean and have the appropriate signage. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience 3 years of management experience within a Big Box retailer preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full- time and part-time team members. Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change. The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Premier Customer Success Account Manager will oversee and nurture relationships with our Premier customers. The Premier Customer Success Account Manager will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Customer Success Account Manager will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Account Manager will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience, the Premier Customer Success Account Manager will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities: * Issue Management: * Serve as the primary point of contact and advocate for designated accounts * Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues * Value Creation / Strategic Engagement: * Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn * Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience * Assess the customers business objectives, challenges, and success metrics to ensure UPS alignment to customer needs * Develop and execute tailored success plans, driving adoption and maximizing ROI * Create strategies for upselling / cross-selling opportunities to drive account growth * Regularly create QBRs/QVPs for customers * Analytics/Reporting: * Monitor customer mix and performance metrics to support balanced retention efforts * Update UPS DRIVE with retention data and plan next steps for churn prevention / growth * Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings Qualifications: * Demonstrated capability to manage high-value accounts with a customer-centric approach * Exceptional problem-solving skills * Outstanding communication skills across various platforms * 3-to 5 years in customer success, account management, or other customer-facing roles * Proven ability to balance proactive customer engagement and process efficiency * Growing expertise in medium/large customer relationship management Bachelor's degree in business, marketing, or a related field (preferred) * Previous sales role experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Sales Manager - Walser Automotive Group Become a leader at a family-owned automotive retail pioneer with over 70 years of passion for cars and people. As a Sales Manager, you'll lead, motivate, and develop a high-performing sales team while driving customer satisfaction and dealership success - all within the supportive, inclusive culture of The Walser Way. Compensation: Competitive base salary with $100,000 annual earnings with potential to earn up to $130,000 with incentive What You'll Do Lead and coach Sales Specialists to close sales and meet sales/gross goals Manage F&I processes and penetration to maximize profits Oversee training and development for sales staff, driving best practices Conduct regular “fly-bys” and deal reviews to ensure sales quality and compliance Set and monitor sales and gross objectives to align with dealership goals Collaborate with Finance team to coordinate product offerings and boost sales performance What You'll Bring Minimum 1 year automotive sales experience Strong leadership and customer service skills Positive, team-oriented attitude Valid driver's license and clean driving record What's in it for you? 4 Day Work Week Career Development Paid Training Team-First Environment Recognition Programs ? Ready to lead and grow your career? Apply today with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit ************** Customer Success Manager The role of Customer Success Manager (CSM) at Vectra holds significant importance and entails the development and management of Vectra's customer base in the East Coast region. Your primary responsibility is to cultivate and nurture relationships with your customers, engaging with key business executives, security professionals, and IT stakeholders to gain insight into their strategic business needs and objectives. Utilizing your deep understanding of Vectra products and cybersecurity, you will create and execute an ongoing adoption and industry best practices strategy. This strategy ensures that your customers fully comprehend and derive maximum value from their investment in Vectra. This role involves interacting with senior professionals within enterprises. What you'll do: Drive high touch customer success focusing on large and highly complex enterprise organizations Lead customers throughout the entire customer journey: onboarding, value realization, adoption and expansion Own the customer relationship, providing ongoing support and proactive leadership to Vectra's customers, to drive high levels of customer satisfaction, deep engagement, and mutual success. Conduct customer touchpoints, executive business reviews and proactively monitor customer health Drive deep integration of the Vectra Cognito platform into our customer's business processes and technical ecosystem to create and increase stickiness. Identify and grow expansion opportunities within the customer base and collaborate with the sales team to facilitate growth attainment. Identify and assess renewal risks; develop and collaborate with internal teams in executing the remediation plans. Direct crisis and incident response with urgency, working cross-functionally to ensure timely resolution while communicating effectively with customers. Identify, develop and implement repeatable programs and processes across your portfolio of customers to maximize product adoption and usage and achievement of customer's business objectives. Track, measure and report on key metrics such as: customer satisfaction, customer health score, adoption rates, etc. Able and willing to travel for on-site customer visits as required (25- 50%) What we're looking for: Ideal candidates should possess a strong technical background in network security and enterprise software, a demonstrated history of effectively engaging with customers on both technical and non-technical fronts, sound business understanding, sales proficiency, and, most importantly, a dedication to delivering exceptional customer experiences. 4+ years of experience in enterprise subscription-based vendors in a customer-facing role (such as Customer Success Manager - CSM, Technical Account Management - TAM, Professional Services, Sales Engineering, or Strategic Customer Service) Extensive experience as a hands-on CSM or TAM supporting high touch enterprise customers (Fortune 500 or other large companies) Good understanding of security product lines (firewalls, sandboxing, SIEM, forensics-type platforms) Knowledge of TCP/IP, DNS, VPN and SSL technology Good understanding of current security technologies and risks Project management skills with a high attention to detail Experience in supporting customers with strong empathy AND passion for revenue and growth Proven record of establishing and building successful C-level relationships Service management minded with strong commitment to customer service Excellent presentation and communication skills, both verbal and written Excellent organizational, analytical, negotiation, and influence skills Relevant Bachelor's degree; preference for computer science or related degrees Our competitive total rewards package includes cash compensation within the range provided below Actual pay for this position may vary based on the hired candidate's location, experience and relevant incumbent pay position. Vectra Total Rewards$124,500-$168,500 USD Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a Customer Success Manager - Enterprise to be part of making this happen. This role is based at our headquarters in Eden Prairie, MN, and requires in-office presence four days per week. Primary Responsibilities Own and manage a portfolio of enterprise customers leveraging Arctic Wolf's cybersecurity solutions. Drive customer retention and growth by achieving renewal and expansion targets through consultative, value-based selling. Serve as a trusted advisor by actively listening to customer needs, advocating for them internally, and influencing product and service improvements. Lead monthly account reviews to ensure customer satisfaction, adoption, and measurable business outcomes. Identify and execute upsell opportunities by positioning additional Arctic Wolf services that align with customer needs. Negotiate renewals and expansions effectively, leveraging deep domain expertise and product knowledge to create compelling growth plans. Manage a high volume of customer requests and initiatives by prioritizing effectively, resolving issues in a timely manner, and guiding customers toward best-practice solutions. Build scalable processes to proactively forecast and communicate at-risk accounts, ensuring customer success and long-term retention. Key Qualifications Proven ability to thrive in a dynamic, fast-paced environment. Strong technical aptitude with proficiency in Salesforce, spreadsheets, and related tools. Passionate about delivering exceptional customer experiences, with a strong focus on quality, trust, and data security. Creative problem-solver who inspires others with energy, innovation, and commitment. 5+ years of progressive success in sales or account management, preferably within technology or cybersecurity. Field sales experience with a track record of closing and growing complex accounts strongly preferred. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible time off and paid volunteer days 401k match Training and career development programs Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services Robust Employee Assistance Program (EAP) with mental health services Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing *************************. Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include onboarding, training and managing multiple health system customers, ensuring their successful adoption and use of our SaaS solutions and securing contract renewals. BrightStream, a Quva company, is trusted by a community of high-performing healthcare providers and partners to generate clinical insights from clinical data. Join this mission to provide (SaaS) clinical insights, data services, and life science products to provide meaningful data and a long-lasting impact on healthcare across the US. This is a hybrid position located in the Minneapolis / Twin Cities office. What Customer Success Manager Does Each Day: * Acts as our customers' main point of contact; take responsibility for onboarding, training and relationship management * Consults and collaborates with customers, at all organization levels from C-level to end users, to ensure they are fully recognizing value from our products and services * Gathers information about customers' unmet needs and communicates this information within the CS team and other departments * Provides effective training and consultative working sessions; both remote and on-site * Is available to customers as the Subject Matter Expert on all products * Works collaboratively within the Customer Success team and with other departments to resolve any customer problems and enhance the customer experience * Tracks and documents how customers are using products to impact key hospital metrics (revenue/reimbursement, cost control, core clinical measures, quality outcomes, etc.) * Secures the renewal of customers' SaaS subscriptions and the expansion to additional products and services * Collaborates and innovates within the Customer Success team to improve our processes * Participates in support coverage rotation Our Most Successful Customer Success Manager: * Has a sense of urgency, accountability, and resourcefulness (e.g., work in changing environment) * Is a self-starter and independent learner * Promotes active listening with team members; Contributes appropriately to conversations; Has strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization * Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform Minimum Requirements for this Role: * Bachelor's Degree * 1+ year experience in Customer success, account management or software training * 1+ year experience in Hospital setting specifically in pharmacy, informatics or nursing OR experience with Epic implementations * Excellent communication skills across all levels; from executives to end users * Excellent organizational skills and ability to strategically manage multiple customers concurrently * Strong training and presentation skills * Strong analytical, problem solving and troubleshooting skills * Travel up to but not limited to 10% * Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas Benefits of Working at Quva: * Comprehensive health and wellness benefits including medical, dental and vision * 401k retirement program with company match * 17 paid days off plus 8 paid holidays per year * National, industry-leading high growth company with future career advancement opportunities * The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions * Range: $85,993 - $118,240 Annually * This role is also eligible for an annual incentive bonus, subject to program terms and guidelines About Quva: Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will."

Job Description Who We Are: At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them. Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Walmart, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment. Growing from a dorm room start-up in 2012, JonnyPops' mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day. Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company's success. Join our team and help us make “A Better Pop, for a Better World!” What You Will Do: The Customer Success Manager is the single-threaded owner for supply chain success across it's assigned major retail and/or distributor accounts. The role is accountable to customer satisfaction and does this through ensuring strong DC-level inventory health, flawless new-item launches, zero out-of-stocks, and spoils reduction - all while driving lower total landed cost for both us and the customer. Responsibilities: Daily collaboration with internal Customer Service, Logistics, and Supply Planning team to translate your inventory pushes/pulls into perfect frozen shipments. Primary communication with set of customers to ensure supply chain execution is exceeding expectations and driving customer satisfaction. Lead service-level and inventory health updates in customer QBRs and joint business planning sessions. Proactively escalate and resolve supply constraints with plant leadership to protect customer fill rate. Own and manage to an in stock rate of ≥98.5% across every DC in assigned accounts. Lead new-item launch supply planning from 90 days pre-ship through 90 days post-ship: Own end-of-life and discontinuations: create and execute run-out plans that achieve Partner with Demand Planning and Category Management to align promotion volume uplifts with frozen production and inventory prepositioning (no promo stock-outs, no post-promo spoils). Drive continuous cost-to-serve reduction: Optimize customer MOQs, order cadence, and lead times Shift volume from LTL to TL where possible Eliminate premium freight caused by late forecast changes Key Skills: Communication and interpersonal skills: strong ability to collaborate and communicate with internal and external stakeholders to meet customer needs. Ability to maintain and build long lasting relationships. Strong problem-solving skills: ability to proactively identify issues and work both cross-functionally and externally to resolve and exceed customer expectations. Team Collaboration: Ability to work cross-functionally and communicate effectively with stakeholders to ensure alignment with organizational goals. Analytical skills: comfortable with data, dashboards and deriving insights Experience with onboarding customer programs, QBRs/EBRs, and success planning methodologies Highly organized with the ability to manage 20-40 accounts and with multiple buying teams per account. Empathy, resilience, and a genuine passion for customer outcomes Proven track record of retaining and growing customer accounts Requirements: 3+ years frozen or chilled CPG supply chain experience in Customer Supply Chain / Replenishment / Demand Planning roles Experience working with retailers in the Consumer Packaged Goods industry. Food Safety Requirements: Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external stakeholders Communicate customer concerns or complaints promptly to relevant leadership, e.g. Supply Chain, FSQA, Regulatory, Production Follow systemwide GMPs when on the manufacturing floor, as required of all JP personnel Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule: Monday to Friday (40 hours per week) Expected Pay: $90,000-110,000 Work location: In person, Plymouth, MN JonnyPops offers a competitive benefits package which includes the following: Medical/Health Insurance Dental Insurance Vision Insurance HSA FSA DCFSA Life & AD&D Insurance Short & Long Term Disability FTO/PTO EAP Programs Paid Holidays Employee Referral Program Sick & Safe Leave 401k Company Sponsored Meal Plan * Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions. 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Cludo is looking for a Senior Customer Success Manager (CSM) to join Cludo's North America team. The primary task is to maintain and nurture a large group of customers through working with customers either in 1:1 interactions or campaigns (webinars, emails, etc.) Besides working with customer needs reactively, you will work proactively in analyzing data and collect and report insights on customers with the purpose of delivering high-impact solutions, identifying growth opportunities, and assessing potential risks. You will be supported by the rest of the Customer Success team, based in both North America and Europe (Denmark), in a company that has strong cross-department collaboration and flat structure with an open-door policy. What we have to offer you * A workplace with close bonds between the Copenhagen and Minneapolis offices and a global customer base * Attractive monthly bonus for achieving goals * Caring leadership who values the voice of their people and prioritizes mental well-being * Virtual-first mindset with flexibility on how and where we work * Be a part of a rapidly growing company and a fantastic team (we may be a bit biased on that last part) What will you do: * Leverage tools and technology to deliver value to multiple accounts at once through 1:many, such as creating email & webinar campaigns and training * Own customer relationships and act as trusted advisor * Proactively analyze customer product usage and provide strategic advice to the customer around the product, features, and optimization * Work with CX colleagues and other internal stakeholders in order to transition clients from onboarding to active customers * Support customer on our product * Develop customer engagement programs and campaigns at scale * Encourage customer interaction through manual and automated touchpoints * Retain and expand your book of business What we need to see from you * 3+ years of experience in Customer Success or a related customer-facing position within a SaaS company * Excellent written and verbal skills * A high level of empathy with the ability to adapt to the individual customer's experience, persona, and skillset * High level of initiative to explore new ways of improving the customer experience * High level of efficiency and the ability to navigate and prioritize between many tasks * Experience in working with customer relationship applications (customer success platforms, CRMs, support) Nice to have * Based in the Minneapolis metro area with the ability to work hybrid in the Downtown Minneapolis office * Experience with setting up and delivering email campaigns * Experience with customer support * Experience with initiating and/or driving upsell * Experience in data analysis and report building * Experience with Totango, Salesforce, and/or Zendesk

About OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform. Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries. At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. Together we're changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong. Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. About The Role Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions. In this role, you'll act as the linchpin across client relationships and campaign execution-working hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success. No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholders-making sure everything runs smoothly, insights are shared, and our clients stay happy and engaged. This role reports into our Senior Director of Customer Success and is based in either our Denver, Minneapolis or Bentonville office, where we encourage team members to join us in-person at least two days per week. Our office time is focused on collaboration, connection, and cross-functional problem-solving-bringing together talented, curious people to do great work, together.Why you will love this role Make a real impact - You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets Work with great people - Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment Own your day-to-day - Every day brings variety and autonomy-no micromanagement, just the trust and tools to deliver results What you will be doing Build strong partnerships - Develop and maintain long-lasting relationships with key clients and agency stakeholders. You'll be their go-to resource, advocate, and trusted partner Own campaign execution - Manage the full lifecycle of a campaign-from setup and activation to performance reporting and post-campaign analysis Lead your agency patch - Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues Stay informed - Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job Provide strategic counsel - Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives-backed by insights and a consultative approach Identify growth opportunities - Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue Deliver high-impact service - Champion Ogury's solutions by ensuring clients receive high-quality support, campaign success, and measurable value Represent Ogury externally - Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space Collaborate cross-functionally - Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience Manage and mitigate risk - Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions Leverage insights - Use Ogury's proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign. What you will bring to Ogury Client-facing experience within the digital advertising industry Hands-on experience in mobile and programmatic advertising is required Strong attention to detail and the ability to deliver results in a fast-paced, dynamic environment-even under tight deadlines A mindset of ownership and accountability-you take initiative and follow through A strong analytical approach with the ability to translate data into valuable insights and compelling narratives Creative problem-solving skills and a passion for continuous improvement Proficiency in Excel, PowerPoint, the Microsoft Office Suite, and Google Suite Excellent communication and presentation skills-you're confident, clear, and engaging A natural ability to build trust and credibility with both external clients and internal stakeholders-you're the expert, and it shows Highly organized with exceptional attention to detail-you keep projects moving and nothing falls through the cracks A growth mindset and drive to succeed-you're motivated to take ownership of your agency patch and make it thrive Applications will close on October 15, 2025. How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team:- A competitive compensation package- Flexibility in working hours and location- Comprehensive benefits coverage - 401K plan with a company match- Generous holiday and leave allowance, in addition to national holidays- A strong focus on the well-being of our team members, with access to both physical and mental health resources- And more We thank you in advance for your interest in Ogury!#LI-HP1 #LI-Hybrid Our CommitmentAt Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws. We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process. Please note that this position is for an existing vacancy and is open to all qualified candidates.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

The Customer Support Manager (Outside Parts Sales) represents the dealership to existing and potential customers by aligning company products and services with customer needs. This position is responsible for promoting and selling parts and services, maintaining customer relationships, responding to technical inquiries, and ensuring timely, professional customer support. The role requires a high level of product knowledge, customer service, and accountability for accurate documentation and compliance with company policies. Essential Duties and Responsibilities: Promote and sell heavy-duty truck and equipment parts and services to new and existing customers. Provide technical support, product updates, and solutions to customer inquiries. Manage customer relationships, including identification of whole goods sales leads. Respond promptly and professionally to customer communications by phone, email, and in person. Prepare, deliver, and follow up on quotes for parts, service, and training. Use CRM systems to track sales activities, customer interactions, and account status. Meet with customers on a regular basis to assess needs, expand accounts, and ensure satisfaction. Collaborate with Parts, Service, and Sales departments to troubleshoot and resolve customer concerns. Meet with new customers within recommended timeframes to establish relationships. Maintain compliance and readiness of company vehicle, including required documentation and daily inspection reports. Complete and submit call reports, delivery sheets, and returns in accordance with company procedures. Report vehicle issues or needed repairs promptly to the Parts Manager. Provide coverage for Parts Department shifts as needed. Secondary Duties: Maintain cleanliness and professional appearance of company-provided vehicle, both internally and externally. Stay current on product bulletins, updates, and technical training. Complete required monthly company training: one Construction Equipment (CE), one Truck, and one Safety module. Customer Service Responsibilities: The Customer Support Manager serves as a primary point of contact with customers and is expected to: Demonstrate professionalism, courtesy, and responsiveness in all customer interactions. Accurately assess and address customer needs, ensuring timely follow-through. Provide clear communication regarding pricing, lead times, and service expectations. Maintain customer trust through transparency, accountability, and consistent delivery of commitments. Actively seek opportunities to enhance the customer experience and strengthen long-term relationships. Represent the company brand positively in all customer-facing activities. Minimum Qualifications: Education: High school diploma or equivalent required. Experience: Minimum five (5) years of industry parts and service experience. Demonstrated mechanical aptitude required. Knowledge, Skills, and Abilities: Technical knowledge of 2007 and newer trucks, construction equipment, and onboard computer systems/software. Strong customer service and communication skills with ability to build and maintain relationships. Proficiency with Microsoft Word, Excel, Outlook, CRM systems, and related web applications. Ability to work independently and manage time effectively. Ability to work flexible hours as needed to accommodate customer schedules. Must hold a valid driver's license; CDL preferred. Work Environment and Physical Requirements: Frequent driving of company-provided vehicles (6-10 hours per day). Regular lifting, carrying, and transporting of parts weighing up to and/or exceeding 70 pounds. Exposure to shop and field environments, including noise, dust, exhaust fumes, and other related conditions. Extended periods of sitting, standing, and driving required. Accountability and Compliance: Ensure accurate documentation of all sales activities, call reports, and customer interactions. Maintain compliance with all company policies, safety protocols, and applicable regulatory requirements. Accept accountability for meeting sales goals, customer service standards, and assigned performance objectives. Report all accidents, injuries, and unsafe conditions immediately to management. Participate in required training, performance reviews, and corrective action processes as applicable.

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We're looking for a passionate and dedicated individual to join our team as a Client Lead, Client Success. In this role, you will be responsible for providing account support to drive the achievement of customer retention, penetration and growth goals. You will also build and maintain relationships with clients through added value in the form of proactive consultation on customer needs, customer education and analysis on products and services, recommending cost savings solutions, and managing processes to optimize the productivity assigned accounts. What You'll Do Proactively consult on client needs, goals and objectives, and shares best practices to optimize the productivity of assigned clients Develop client-specific cost savings recommendations and demonstrate an understanding of client business objectives by translating them into solutions Apply comprehensive knowledge of Element's products and services to guide account support for assigned clients and aligned Client Success team, and drive achievement of client retention, penetration, and growth goals Provide day-to-day oversight of aligned Partners, Client Success and portfolios to ensure client expectations, and internal metrics, are being met Build and enhance relationships with clients for aligned portfolio by proactively consulting on client needs, and providing necessary training, as needed Take ownership of escalated issues by applying critical thinking and problem-solving/root cause analysis to identify and implement solutions Utilize independent judgement and discretion when working with clients to recognize needs and advise them on improvement opportunities Develop, maintain, and engage a network of internal resources across functions while representing the “voice of the client” and becoming an advocate for them. Basic Qualifications BS or BA in business or related field required. Equivalent experience may be considered in lieu of a BS/BA degree 5-7 years relevant customer service or client account management experience, preferably in a B2B service environment Proficiency in various MS Office software applications, including Word, Excel, PowerPoint Occasional business travel (10% or less) required Preferred Qualifications Project Management experiences is preferred Location: Hopkins, MN The hiring base salary range for this position is $75,500 -$103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal

Job Description WACOSA is currently seeking a compassionate and highly organized Client Manager - Designated Coordinator to join our team at our Waite Park location. The Client Manager - Designated Coordinator will be responsible for overseeing a caseload of clients with developmental, intellectual, or physical disabilities, ensuring they receive the services, support, and advocacy they need to thrive. Pay: $22.08 - $23.84 per hour What We Offer: No Weekends No Holidays Great Full-Time Benefits Rapid Accrual of Paid Time Off Consistent Schedule Supportive Team Environment Free Telehealth Responsibilities: Conduct/oversee all admission activities, changes in client service needs and discharges in coordination with the Program Director. Responsible for the development, management and implementation of each client's person-centered service plans assuring that they include outcome-based goals. Interaction with clients and mentoring of staff. Develop positive behavior programs when necessary, consulting and getting approval from your Program Director and Mental & Behavior Health Specialist. Perform site visits for persons served who are on individual placement. Provide consistent presence in the program by providing support, role modeling, and coaching to the Direct Support Professionals (DSPs) to ensure client success. Qualifications and Skills: Bachelor's degree and 1-2 years experience working with adults with intellectual disabilities. Vocational setting experience preferred. Ability to read and interpret documents such as procedure manuals. Ability to speak effectively before groups. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Working knowledge of the computers required. QIDP status About WACOSA: From a grassroots organization, WACOSA has grown dramatically over the years, serving over 650 adults with disabilities having one or more cognitive and/or physical challenges. WACOSA s services are provided at our five program locations, located in Waite Park, St. Cloud and Sauk Centre, MN. Our programs provide a wide variety of personal life enrichment activities, employment and career options, and volunteering and community connection opportunities. The clients we serve help us develop an ever changing, wide ranging, menu of services that meet their individual goals, needs and dreams. Our mission is to provide individuals with disabilities the opportunity to work and live in their community. EO/AA Employer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients in the Mid-Atlantic United States. How will you make an impact in this role? **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Experience with the following industries preferred: Food & Beverage, Retail, Business & Professional Services, Financial Services, Information Technology, Media & Entertainment. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021826

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for an Associate Client Manager to support insights and manage client relationships at a key client account. This is your opportunity to work with world-class data assets and delivery value at a massive scale! NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients. As an Associate Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions. Responsibilities: Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions Perform and deliver ad-hoc data analysis. Design and perform ad-hoc data quality checks Lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions Establish enduring client relationships at clients through collaboration and demonstrating on-going value and driving client outcomes Ensure proactive insights and action-oriented solutions are delivered to clients Grow and develop with a team responsible for delivering against client commitments Identify sales opportunities with clients About you You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team. Qualifications 2-5 years of experience within the Retail/CPG/Manufacturing industry Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues Demonstrated mastery in data analysis along with "story-telling" abilities Highly proficient in a variety of software solutions and digital technologies. Including SQL, PowerBI, Data Visualization, Excel, PowerPoint, Copilot, and other Microsoft applications Familiarity with syndicated retail data and tools a plus Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills Skilled & polished communicator, including presentations and proposal writing Able to work collaboratively with internal & external teams Strong sense of urgency and accountability to drive client outcomes Bachelor's degree required Able to be onsite in downtown Minneapolis weekly Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $64,000-$76,500. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ***************************************************************

Northeast For the Northeast Series, you'll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote. Position Overview The Client Manager is at the forefront of our Lockton Northeast Client Engagement strategy. They are directly responsible for the day-to-day servicing needs of Lockton Northeast Clients under the general guidance of the Unit Manager, Account Executive and/or Senior Client Manager. Overall responsibilities include support of the marketing/placement/servicing of select lines of insurance and execution of day-to-day administrative and service needs. The Associate must be familiar with Lockton Northeast resources, policies & procedures and ensure overall compliance with the aforementioned. The Client Manager will be a participant in the Lockton Northeast Career Foundations Program or Career Advancement Program which is designed to provide technical and practical training supporting continued career progression. A high performing and successful Client Manager will support the Unit Manager, Account Executive and/or Senior Client Manager to ensure transactional excellence and provide great customer service. Core Responsibilities * Supports Unit Manager, Account Executive or Senior Client Manager on Lockton Northeast clients * Supports the Unit Manager, Account Executive or Senior Client Manager in the service delivery and renewal process on a designated book of business including but not limited to marketing, placement and overall service. * Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolutions. Engages senior level resources to support resolution where needed * Provides Client service aligned with Lockton Northeast processes and protocols and our overall Client Engagement strategy * Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing program details with Client and Insurer * Gathers and compiles exposure information from the Client * Works with the Unit Manager, Account Executive or Senior Client Manager to request and collect quotes (new and renewal) from carriers * Audits quotes, binders, and endorsements and makes requests for changes as needed * Processes audits and creates audit analysis for Client * Participates in client meetings; takes responsibility for presenting material as directed by Unit Manager, Account Executive or Senior Client Manager * Receives policy, then updates and completes policy check to ensure completeness and accuracy * Works with the Unit Manager, Account Executive or Senior Client Manager to update specifications, application, and summary information to reflect changes during the year * Builds coverage specifications under direction of the Unit Manager, Account Executive or Senior Client Manager * Supports new business opportunities and generates materials for Client presentations and meetings * Creates and sends compliance communications as needed * Supports analytics through the gathering of benchmarking and industry data * Works with accounting and admin teams to issue and process Invoices, Certificates of Insurance and Auto ID Cards * Conducts basic contract review * Resolves accounting issues. Escalates issues when needed. * Performs other responsibilities and duties as needed

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a Customer Success Manager - Strategic to be part of making this happen. Primary Responsibilities * Own and manage a portfolio of strategic customers leveraging Arctic Wolf's cybersecurity solutions. * Drive customer retention and growth by achieving renewal and expansion targets through consultative, value-based selling. * Serve as a trusted advisor by actively listening to customer needs, advocating for them internally, and influencing product and service improvements. * Lead monthly account reviews to ensure customer satisfaction, adoption, and measurable business outcomes. * Identify and execute upsell opportunities by positioning additional Arctic Wolf services that align with customer needs. * Negotiate renewals and expansions effectively, leveraging deep domain expertise and product knowledge to create compelling growth plans. * Manage a high volume of customer requests and initiatives by prioritizing effectively, resolving issues in a timely manner, and guiding customers toward best-practice solutions. * Build scalable processes to proactively forecast and communicate at-risk accounts, ensuring customer success and long-term retention. Key Qualifications * Proven ability to thrive in a dynamic, fast-paced environment. * Strong technical aptitude with proficiency in Salesforce, spreadsheets, and related tools. * Passionate about delivering exceptional customer experiences, with a strong focus on quality, trust, and data security. * Creative problem-solver who inspires others with energy, innovation, and commitment. * 10+ years of progressive success in sales or account management, preferably within technology or cybersecurity. * Field sales experience with a track record of closing and growing complex accounts strongly preferred. * Demonstrated success working with large, strategic organizations and navigating complex buying environments. On-Camera Policy * To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. * Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. * We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: * Equity for all employees * Flexible time off and paid volunteer days * RRSP and 401k match * Training and career development programs * Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services * Robust Employee Assistance Program (EAP) with mental health services * Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing *************************. Security Requirements * Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). * Background checks are required for this position. * This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.