Blaine Sales Area Manager
Customer success manager job in Minneapolis, MN
We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America's food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Job Summary:
Responsible for the development of independent account business, with emphasis on overall profitability through both new sales and account penetration. Promote and sell company branded products and meet brand sales objectives. May also supports customer service activities for regional and/or national chain customers, thereby increasing visibility of the company in the marketplace and maximizing market share. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company
Job Responsibilities:
Generates additional business through analyzing sales territory and individual customers; samples products with existing and potential customers; plans general sales strategy including time and territory management; plans sales approach with individual customers; and conducts effective sales presentations.
Grows sales and profit margins on an ongoing basis to meet established sales and margin goals.
Sets up new customer accounts by determining pricing; works with Credit Department for initial authorization; other center personnel for scheduling order-taking, deliveries, etc. Performs initial follow-up work with customer ensuring delivery and product satisfaction.
Ensures customer satisfaction by providing an exemplary level of service by working closely with other center personnel to coordinate efforts to prevent and resolve customer problems. May be personally responsible for making deliveries in emergency situations.
Builds additional business with current customers through product penetration in order to maximize profitability of individual accounts.
Minimizes accounts receivable problems by monitoring accounts for compliance with credit terms and follows up on any problems.
Maintains awareness of pricing trends within sales territory, particularly on market driven / commodity products, to ensure competitive pricing.
Performs other related duties as assigned.
Qualifications:
High School Diploma/GED or Equivalent
6-12 months sales/marketing and/or restaurant experience
Valid Drivers License
Company description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Account Manager
Customer success manager job in Bloomington, MN
Display Sales is an experience creation company that's been helping communities shine since 1966. We specialize in commercial holiday decorations, banners, and flags-partnering with cities, towns, and organizations across the country to bring pride, heritage, and tradition to life. What sets us apart is our commitment to quality, proven processes, and outstanding customer service.
Position Overview
We're looking for a motivated Account Manager to build relationships, manage customer accounts, and help communities celebrate through our products. Each Account Manager oversees a defined geographic territory and is responsible for growing and supporting all lines of business within that region. This role involves proactive communication with customers, understanding their needs and budgets, and ensuring a smooth, positive experience from first contact through delivery.
Key Responsibilities
· Manage and grow assigned territory through consistent relationship building and follow-up
· Proactively reach out to current and potential customers through phone calls and email to strengthen relationships, uncover opportunities and grow sales
· Develop a strong understanding of Display Sales' product lines, including banners, flags, hardware, and decorations
· Provide tailored solutions that meet each customer's goals, timelines, and budgets
· Track and manage leads, opportunities, and customer interactions through CRM software
· Create and deliver accurate quotes and proposals in a timely manner
· Collaborate with internal teams to ensure orders are processed accurately and delivered on schedule
· Monitor progress toward individual sales goals and contribute to team objectives
· Maintain clear communication with customers throughout the order process to ensure satisfaction and repeat business
Qualifications
· Associate or Bachelor's degree preferred, or 2+ years of relevant account management or customer-facing experience
· Strong communication and relationship-building skills
· Organized, self-motivated, and comfortable managing multiple priorities
· Proficiency in Microsoft Outlook, Word, and Excel; CRM experience (Salesforce or similar) a plus
· Demonstrated persistence, follow-through, and attention to detail
Comp & Benefits
· OTE (On Target Earnings) $70k (year 1), $85k+ (year 2), $100k+ (year3)
· Unlimited commission/bonus potential
· Employer sponsored Medical, Dental & Vision plans
· Generous PTO (paid time off) package and paid Holidays
· 401k with employer match
Account Manager
Customer success manager job in Hudson, WI
Misura Group | Hudson, WI (Hybrid)
Misura Group is a nationally respected retained executive search firm serving the building materials industry supply chain. We specialize in placing transformational leaders across the distribution and manufacturing supply chain. Our success is built on decades of experience, deep industry relationships, and a commitment to delivering impactful leadership talent.
We're looking for an Account Manage who thrives in a relationship-driven environment and wants to make a lasting impact by connecting great companies with exceptional leaders.
The Opportunity:
As an Account Manager at Misura Group, you'll be the strategic partner for our Lumber and Building Materials clients that rely on us to solve their most critical leadership challenges. You'll develop long-term relationships with decision makers, understand their business goals, and deliver talent solutions that drive measurable results.
Your role bridges sales, strategy, and relationship management, giving you ownership over meaningful partnerships that shape the future of our clients' businesses.
Have access to internal support leveraging our database, research team, and marketing resources.
What You'll Do:
Build and manage a portfolio of strategic client accounts across building materials, distribution, and manufacturing
Conduct consultative discovery calls to understand business challenges and leadership needs. What is the business case for this? What economic impact will this position create in the company? How will this position enhance their company culture?
Partner with our recruiting and research team to develop project strategies, candidate scorecards to build out talent pools. What industries (both outside building products and outside industries) will we find the desired competencies and experience?
Guide negotiations between clients and candidates, ensuring successful placements. How will this career opportunity meet the professional and personal goals of the candidate? What is the comparative business impact and cultural fit of each candidate in the pool?
As a byproduct of ongoing client conversations - collect new business opportunities, continue networking, and action referrals.
Engage with key client/candidates at industry events
What You Need to Succeed Required:
5-10+ years of client-facing, account management, business development or sales role in the building products industry
Strong relationship-building skills with senior executives and decision makers in the Lumber and Building Materials space
Proven success establishing rapport, handling objections, and negotiations
Passion for being a consultative partner with clients
Thrive in a team culture
What Will Make You Stand Out:
Genuine curiosity around understanding unique business models and cultures.
Passion for helping career professionals achieve their goals
Studying negotiation skills is a favorite past time.
Strategic mindset focused on long-term partnership value
Consultative approach with deep listening skills
Resilience and persistence in building trust over time
Commitment to continuous learning and professional growth
What Sets Misura Group Apart:
Our industry knowledge base and around a wide range of business models through the supply chain. Combined with our deep understanding labor markets.
The commitment to partner with our client companies creating permanent sustained solutions by hiring excellent talent.
Proven Process & team-based approach around marketing, sourcing, recruiting and account management.
Database of 50,000+ industry professionals. Professional newsletter and podcast reaching 17,000+ executives (30-50% open rates)
Dedicated research analysts providing sourcing support on every project, structured search methodology ensuring consistency and quality
Brand presence at major industry events giving you direct access to decision makers
Thought leadership content positioning you as an industry expert
Career Growth & Culture:
Clear pathways for advancement into leadership roles
Continuous Training of business case, negotiation, and recruiting best practices
Values-driven team culture:
People First, Customer-Focused, Long-Term Relationship-Driven
We promote from within and invest in your success
Compensation & Benefits
Competitive base salary plus commission, full medical benefits and 401k program.
Flexible work options
Support from marketing and research professionals
Ongoing training and advancement opportunities
Account Manager, Target Team
Customer success manager job in Minneapolis, MN
Do you enjoy working in a fast-paced environment and are you results driven? Are you analytical? Do you love retail? If so, we are interested in chatting with you!
Your daily, weekly and monthly duties, responsibilities and activities may vary greatly offering you an exciting and dynamic work environment. We are looking for candidates who excel in multitasking, data analysis, problem solving and have strong communication skills.
What You'll Do:
· Partner with VP of Sales to help grow the business by improving inventory and supply chain
· Collaborate with brands/manufacturers and Target's teams to ensure execution of product from item inception through supply chain
· Identify and lead initiatives to continuously improve demand planning, instocks, OOS
· Help business partners track PO's and guarantee on time shipping
· Maintain our internal system for items, orders, and invoices
· Research chargeback and accounts payable issues
Who You Are:
· Analytical and data-driven: You are comfortable navigating across a swatch of metrics and extracting the “aha” insights
· Problem Solver: You leverage your knowledge, experiences, and resources to find a solution no matter what comes your way
· Team player: Willing to pitch in and help wherever it is needed. You are as comfortable in a high-level executive meeting as you are unpacking boxes of product samples
· Detail-oriented: High level of attention to detail, data integrity and quality
· Growth mindset: You thrive in performance-focused teams and feel energized by scaling business impact
Qualifications
· Bachelor's Degree or equivalent
· 1+ years of Analyst, Buyer, Demand Planner, Merchandiser or equivalent role at retailer
· Working knowledge of logistics
· Microsoft Excel advanced skills
· Experience working at or with Target headquarters is preferred
Job Type: Full-time
Benefits:
401(k)
Employee discount
Medical & dental insurance
Health savings account
Paid time off
Parental leave
Schedule:
8 hour shift
Monday to Friday
Service Sales Manager
Customer success manager job in Saint Paul, MN
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $115,000 - $150,000 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
Position Summary
The Service Sales Manager - Beverage will be responsible for promoting and securing sales of spare parts, repairs, field service, upgrades, customized service projects, and service level agreements across the North American beverage service business. This role plays a key part in implementing GEA's group-wide service sales strategy, ensuring a coordinated approach with New Equipment Sales to identify and maximize joint opportunities.
Key Responsibilities
Collaborate with the Director of Service Sales and other business units to refine and execute the service sales strategy within the Beverage segment.
Lead and prioritize service sales activities, initiatives, and opportunities for the Beverage market.
Manage service sales planning, forecasting, and reporting for the assigned area.
Align closely with new equipment and project sales teams to ensure a seamless, coordinated sales approach.
Identify and develop new service sales opportunities to drive growth.
Actively manage and grow key customer accounts while developing long-term partnerships.
Partner with new equipment sales teams to identify and deliver up-sell and cross-sell opportunities that increase revenue and enhance customer experience.
Represent GEA Service - Beverage North America in a professional manner by driving sales of spare parts, repairs, field service, upgrades, and service products designed to improve customers' operational efficiency and performance.
Sales Execution
Travel to potential and existing clients to secure opportunities, orders, and agreements. Conduct presentations and demonstrations to support and enhance the sales process.
Promote service agreements, small-scale projects, and large plant Service Level Agreements (SLAs).
Prepare, present, and follow up on quotations, ensuring timely execution of sales.
Participate in offer, quotation, and contract negotiations (including terms & conditions).
Develop effective proposals in collaboration with internal GEA stakeholders to provide optimal value to customers.
Maintain accurate records and updates in sales tools and CRM systems.
Represent GEA at trade shows, promoting service sales in coordination with new equipment sales.
Provide market intelligence for management, including competitor activities and market trends.
Leverage all available GEA resources-including field service technicians, product specialists, and equipment sales representatives-to support business growth.
Your Profile / Qualifications
Experience & Education
Minimum 5 years of experience in service sales or capital equipment sales.
Strong knowledge of the pharmaceutical and/or beverage manufacturing industries, including processes and equipment for solid and liquid products.
Proven ability to work independently in a remote environment with frequent travel.
Demonstrated experience in developing and implementing service sales strategies.
Bachelor's degree in Engineering or Business Management (preferred) or equivalent relevant experience.
Willingness to travel up to 75% of the time; some international travel is required.
Competencies & Skills
Entrepreneurial mindset with strong customer focus and a drive to achieve results.
Exceptional relationship-building skills with the ability to establish trust and credibility with decision makers and influencers.
Strong commercial acumen with the ability to identify and capture new business opportunities.
Excellent communication skills, both written and verbal, across all organizational levels.
Ability to influence, negotiate, and persuade internal and external stakeholders.
Resilient and adaptable, maintaining performance under pressure while embracing change and continuous improvement.
Strategic thinker with the ability to anticipate market trends and competitor actions.
Collaborative team player who supports company strategies and goals with enthusiasm.
Interpersonal Strengths
Active listener who communicates constructively and effectively.
Customer-centric, prioritizing client needs and ensuring high levels of satisfaction.
Respectful, empathetic, and professional in all interactions.
Open-minded and flexible, with the ability to adapt proven strategies to new challenges.
At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.
#engineeringforthebetter
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
Walser Toyota Bloomington Sales Manager
Customer success manager job in Minneapolis, MN
Sales Manager - Walser Automotive Group
Become a leader at a family-owned automotive retail pioneer with over 70 years of passion for cars and people. As a Sales Manager, you'll lead, motivate, and develop a high-performing sales team while driving customer satisfaction and dealership success - all within the supportive, inclusive culture of The Walser Way.
Compensation:
Competitive base salary with $100,000 annual earnings with potential to earn up to $130,000 with incentive
What You'll Do
Lead and coach Sales Specialists to close sales and meet sales/gross goals
Manage F&I processes and penetration to maximize profits
Oversee training and development for sales staff, driving best practices
Conduct regular “fly-bys” and deal reviews to ensure sales quality and compliance
Set and monitor sales and gross objectives to align with dealership goals
Collaborate with Finance team to coordinate product offerings and boost sales performance
What You'll Bring
Minimum 1 year automotive sales experience
Strong leadership and customer service skills
Positive, team-oriented attitude
Valid driver's license and clean driving record
What's in it for you?
4 Day Work Week
Career Development
Paid Training
Team-First Environment
Recognition Programs
? Ready to lead and grow your career? Apply today with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Customer Success Manager - Enterprise
Customer success manager job in Eden Prairie, MN
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We're looking for a Customer Success Manager - Enterprise to be part of making this happen. This role is based at our headquarters in Eden Prairie, MN, and requires in-office presence four days per week.
Primary Responsibilities
Own and manage a portfolio of enterprise customers leveraging Arctic Wolf's cybersecurity solutions.
Drive customer retention and growth by achieving renewal and expansion targets through consultative, value-based selling.
Serve as a trusted advisor by actively listening to customer needs, advocating for them internally, and influencing product and service improvements.
Lead monthly account reviews to ensure customer satisfaction, adoption, and measurable business outcomes.
Identify and execute upsell opportunities by positioning additional Arctic Wolf services that align with customer needs.
Negotiate renewals and expansions effectively, leveraging deep domain expertise and product knowledge to create compelling growth plans.
Manage a high volume of customer requests and initiatives by prioritizing effectively, resolving issues in a timely manner, and guiding customers toward best-practice solutions.
Build scalable processes to proactively forecast and communicate at-risk accounts, ensuring customer success and long-term retention.
Key Qualifications
Proven ability to thrive in a dynamic, fast-paced environment.
Strong technical aptitude with proficiency in Salesforce, spreadsheets, and related tools.
Passionate about delivering exceptional customer experiences, with a strong focus on quality, trust, and data security.
Creative problem-solver who inspires others with energy, innovation, and commitment.
5+ years of progressive success in sales or account management, preferably within technology or cybersecurity.
Field sales experience with a track record of closing and growing complex accounts strongly preferred.
On-Camera Policy
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
Equity for all employees
Flexible time off and paid volunteer days
401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing *************************.
Security Requirements
Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Auto-ApplyCustomer Success Manager - Enterprise
Customer success manager job in Eden Prairie, MN
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We're looking for a Customer Success Manager - Enterprise to be part of making this happen. This role is based at our headquarters in Eden Prairie, MN, and requires in-office presence four days per week.
Primary Responsibilities
* Own and manage a portfolio of enterprise customers leveraging Arctic Wolf's cybersecurity solutions.
* Drive customer retention and growth by achieving renewal and expansion targets through consultative, value-based selling.
* Serve as a trusted advisor by actively listening to customer needs, advocating for them internally, and influencing product and service improvements.
* Lead monthly account reviews to ensure customer satisfaction, adoption, and measurable business outcomes.
* Identify and execute upsell opportunities by positioning additional Arctic Wolf services that align with customer needs.
* Negotiate renewals and expansions effectively, leveraging deep domain expertise and product knowledge to create compelling growth plans.
* Manage a high volume of customer requests and initiatives by prioritizing effectively, resolving issues in a timely manner, and guiding customers toward best-practice solutions.
* Build scalable processes to proactively forecast and communicate at-risk accounts, ensuring customer success and long-term retention.
Key Qualifications
* Proven ability to thrive in a dynamic, fast-paced environment.
* Strong technical aptitude with proficiency in Salesforce, spreadsheets, and related tools.
* Passionate about delivering exceptional customer experiences, with a strong focus on quality, trust, and data security.
* Creative problem-solver who inspires others with energy, innovation, and commitment.
* 5+ years of progressive success in sales or account management, preferably within technology or cybersecurity.
* Field sales experience with a track record of closing and growing complex accounts strongly preferred.
On-Camera Policy
* To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
* Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
* We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work - USA (2021-2024), Great Place to Work - Canada (2021-2024), Great Place to Work - UK (2024), and Kununu Top Company - Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:
* Equity for all employees
* Flexible time off and paid volunteer days
* 401k match
* Training and career development programs
* Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
* Robust Employee Assistance Program (EAP) with mental health services
* Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing *************************.
Security Requirements
* Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
* Background checks are required for this position.
* This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Auto-ApplyCustomer Success Manager
Customer success manager job in Minneapolis, MN
Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include onboarding, training and managing multiple health system customers, ensuring their successful adoption and use of our SaaS solutions and securing contract renewals. BrightStream, a Quva company, is trusted by a community of high-performing healthcare providers and partners to generate clinical insights from clinical data. Join this mission to provide (SaaS) clinical insights, data services, and life science products to provide meaningful data and a long-lasting impact on healthcare across the US.
This is a hybrid position located in the Minneapolis / Twin Cities office.
What Customer Success Manager Does Each Day:
Acts as our customers' main point of contact; take responsibility for onboarding, training and relationship management
Consults and collaborates with customers, at all organization levels from C-level to end users, to ensure they are fully recognizing value from our products and services
Gathers information about customers' unmet needs and communicates this information within the CS team and other departments
Provides effective training and consultative working sessions; both remote and on-site
Is available to customers as the Subject Matter Expert on all products
Works collaboratively within the Customer Success team and with other departments to resolve any customer problems and enhance the customer experience
Tracks and documents how customers are using products to impact key hospital metrics (revenue/reimbursement, cost control, core clinical measures, quality outcomes, etc.)
Secures the renewal of customers' SaaS subscriptions and the expansion to additional products and services
Collaborates and innovates within the Customer Success team to improve our processes
Participates in support coverage rotation
Our Most Successful Customer Success Manager:
Has a sense of urgency, accountability, and resourcefulness (e.g., work in changing environment)
Is a self-starter and independent learner
Promotes active listening with team members; Contributes appropriately to conversations; Has strong verbal and written communication skills with the ability to work effectively with other departments within the organization and with people at all levels of the organization
Understands how various issues affect each other and the outcome of projects; Improves upon existing approaches by seeking opportunities to creatively transform
Minimum Requirements for this Role:
Bachelor's Degree
1+ year experience in Customer success, account management or software training
1+ year experience in Hospital setting specifically in pharmacy, informatics or nursing OR experience with Epic implementations
Excellent communication skills across all levels; from executives to end users
Excellent organizational skills and ability to strategically manage multiple customers concurrently
Strong training and presentation skills
Strong analytical, problem solving and troubleshooting skills
Travel up to but not limited to 10%
Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas
Benefits of Working at Quva:
Comprehensive health and wellness benefits including medical, dental and vision
401k retirement program with company match
17 paid days off plus 8 paid holidays per year
National, industry-leading high growth company with future career advancement opportunities
The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions
Range: $85,993 - $118,240 Annually
This role is also eligible for an annual incentive bonus, subject to program terms and guidelines
About Quva:
Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
Manager, Customer Success
Customer success manager job in Minneapolis, MN
We are looking for a Customer Success Manager for the Insurance business that is the critical liaison between the company and our clients. This person will work with the regional leadership team, all strategic partners, as well as all clients.
Responsibilities:
Act as the escalation point for customers on-boarding when a deal enters the company.
Support the Regional Vice President in setting and executing the regional business plan including achievement of financial and performance related objectives.
Plan and carryout regular Strategic Business Reviews (SBRs) with all key clients.
Ensure total client satisfaction.
Coordinates transition to onboarding and operational servicing teams
Build and expand client relationships.
Identify revenue growth opportunities within defined account base through cross selling.
Update CRM (Salesforce) with activity (calls and meetings)
Attend customer conferences or events as needed.
Perform other related duties as assigned.
Qualifications:
Bachelor's degree in Sales, Business Administration, management, finance, or related area (or equivalent experience)
5-years+ experience building rapport with clients
Deep understanding of insurance market
Proficiency using Microsoft Office, Salesforce.com, & web technologies
Familiarity with ‘value selling' (e.g., Challenger Sale or Solution Based Selling)
Hybrid, 2 days/week in Minneapolis, MN office
A few benefits offered for full-time roles include:
Comprehensive health insurance, dental insurance, and vision coverage
Company-paid life insurance, short and long-term disability insurance
Generous PTO, paid holidays, and floating holidays
Summer hours: Participating employees will enjoy a half day every other Friday
Investment in career development including LinkedIn Learning and professional development funds
The base pay range for this role is $90,000 - 120,000. Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity.
About Longevity Holdings
Longevity Holdings (doing business through its subsidiaries PBI Research Services, The Berwyn Group, Inc., ITM, Life Insurance Trust Company, Fasano Underwriting, Twentyfirst, Longevity Trading & Analytics, and LexServ) is a fast-growing company that provides senior longevity data, analytics and services to the pension, benefits, life insurance, structured settlement, and life settlement markets.
Longevity current has offices in these locations: Minneapolis, MN, Cedar Falls, IA, Sioux Falls, SD, Fort Washington, PA, Bethesda, MD, and Omaha, NE.
Equal Employment Opportunity
Longevity Holdings Inc. prohibits discrimination and harassment and will take affirmative action to employ and advance in employment qualified individuals based on their status as protected veterans or individuals with disabilities, race, color, religion, sex, national origin, sexual orientation and gender identity.
Other Items To Note
Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time or in the future.
No agency emails, calls, or solicitations are accepted without a valid agreement.
Our privacy notice is available at *****************************************************************************************
Customer Success Manager (CPG)
Customer success manager job in Minneapolis, MN
Job Description
Who We Are:
At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them.
Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Walmart, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment.
Growing from a dorm room start-up in 2012, JonnyPops' mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day.
Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company's success. Join our team and help us make “A Better Pop, for a Better World!”
What You Will Do:
The Customer Success Manager is the single-threaded owner for supply chain success across it's assigned major retail and/or distributor accounts. The role is accountable to customer satisfaction and does this through ensuring strong DC-level inventory health, flawless new-item launches, zero out-of-stocks, and spoils reduction - all while driving lower total landed cost for both us and the customer.
Responsibilities:
Daily collaboration with internal Customer Service, Logistics, and Supply Planning team to translate your inventory pushes/pulls into perfect frozen shipments.
Primary communication with set of customers to ensure supply chain execution is exceeding expectations and driving customer satisfaction.
Lead service-level and inventory health updates in customer QBRs and joint business planning sessions.
Proactively escalate and resolve supply constraints with plant leadership to protect customer fill rate.
Own and manage to an in stock rate of ≥98.5% across every DC in assigned accounts.
Lead new-item launch supply planning from 90 days pre-ship through 90 days post-ship:
Own end-of-life and discontinuations: create and execute run-out plans that achieve
Partner with Demand Planning and Category Management to align promotion volume uplifts with frozen production and inventory prepositioning (no promo stock-outs, no post-promo spoils).
Drive continuous cost-to-serve reduction:
Optimize customer MOQs, order cadence, and lead times
Shift volume from LTL to TL where possible
Eliminate premium freight caused by late forecast changes
Key Skills:
Communication and interpersonal skills: strong ability to collaborate and communicate with internal and external stakeholders to meet customer needs. Ability to maintain and build long lasting relationships.
Strong problem-solving skills: ability to proactively identify issues and work both cross-functionally and externally to resolve and exceed customer expectations.
Team Collaboration: Ability to work cross-functionally and communicate effectively with stakeholders to ensure alignment with organizational goals.
Analytical skills: comfortable with data, dashboards and deriving insights
Experience with onboarding customer programs, QBRs/EBRs, and success planning methodologies
Highly organized with the ability to manage 20-40 accounts and with multiple buying teams per account.
Empathy, resilience, and a genuine passion for customer outcomes
Proven track record of retaining and growing customer accounts
Requirements:
3+ years frozen or chilled CPG supply chain experience in Customer Supply Chain / Replenishment / Demand Planning roles
Experience working with retailers in the Consumer Packaged Goods industry.
Food Safety Requirements:
Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external stakeholders
Communicate customer concerns or complaints promptly to relevant leadership, e.g. Supply Chain, FSQA, Regulatory, Production
Follow systemwide GMPs when on the manufacturing floor, as required of all JP personnel
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday (40 hours per week)
Expected Pay:
$90,000-110,000
Work location: In person, Plymouth, MN
JonnyPops offers a competitive benefits package which includes the following:
Medical/Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
DCFSA
Life & AD&D Insurance
Short & Long Term Disability
FTO/PTO
EAP Programs
Paid Holidays
Employee Referral Program
Sick & Safe Leave
401k
Company Sponsored Meal Plan
* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.
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Senior Customer Success Manager
Customer success manager job in Minneapolis, MN
Cludo is looking for a Senior Customer Success Manager (CSM) to join Cludo's North America team. The primary task is to maintain and nurture a large group of customers through working with customers either in 1:1 interactions or campaigns (webinars, emails, etc.)
Besides working with customer needs reactively, you will work proactively in analyzing data and collect and report insights on customers with the purpose of delivering high-impact solutions, identifying growth opportunities, and assessing potential risks.
You will be supported by the rest of the Customer Success team, based in both North America and Europe (Denmark), in a company that has strong cross-department collaboration and flat structure with an open-door policy.
What we have to offer you
* A workplace with close bonds between the Copenhagen and Minneapolis offices and a global customer base
* Attractive monthly bonus for achieving goals
* Caring leadership who values the voice of their people and prioritizes mental well-being
* Virtual-first mindset with flexibility on how and where we work
* Be a part of a rapidly growing company and a fantastic team (we may be a bit biased on that last part)
What will you do:
* Leverage tools and technology to deliver value to multiple accounts at once through 1:many, such as creating email & webinar campaigns and training
* Own customer relationships and act as trusted advisor
* Proactively analyze customer product usage and provide strategic advice to the customer around the product, features, and optimization
* Work with CX colleagues and other internal stakeholders in order to transition clients from onboarding to active customers
* Support customer on our product
* Develop customer engagement programs and campaigns at scale
* Encourage customer interaction through manual and automated touchpoints
* Retain and expand your book of business
What we need to see from you
* 3+ years of experience in Customer Success or a related customer-facing position within a SaaS company
* Excellent written and verbal skills
* A high level of empathy with the ability to adapt to the individual customer's experience, persona, and skillset
* High level of initiative to explore new ways of improving the customer experience
* High level of efficiency and the ability to navigate and prioritize between many tasks
* Experience in working with customer relationship applications (customer success platforms, CRMs, support)
Nice to have
* Based in the Minneapolis metro area with the ability to work hybrid in the Downtown Minneapolis office
* Experience with setting up and delivering email campaigns
* Experience with customer support
* Experience with initiating and/or driving upsell
* Experience in data analysis and report building
* Experience with Totango, Salesforce, and/or Zendesk
Customer Success Manager
Customer success manager job in Minneapolis, MN
About OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.
Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.
At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.
Together we're changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.
Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.
About The Role
Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions.
In this role, you'll act as the linchpin across client relationships and campaign execution-working hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success.
No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholders-making sure everything runs smoothly, insights are shared, and our clients stay happy and engaged.
This role reports into our Senior Director of Customer Success and is based in either our Denver, Minneapolis or Bentonville office, where we encourage team members to join us in-person at least two days per week.
Our office time is focused on collaboration, connection, and cross-functional problem-solving-bringing together talented, curious people to do great work, together.Why you will love this role
Make a real impact - You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets
Work with great people - Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment
Own your day-to-day - Every day brings variety and autonomy-no micromanagement, just the trust and tools to deliver results
What you will be doing
Build strong partnerships - Develop and maintain long-lasting relationships with key clients and agency stakeholders. You'll be their go-to resource, advocate, and trusted partner
Own campaign execution - Manage the full lifecycle of a campaign-from setup and activation to performance reporting and post-campaign analysis
Lead your agency patch - Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues
Stay informed - Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job
Provide strategic counsel - Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives-backed by insights and a consultative approach
Identify growth opportunities - Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue
Deliver high-impact service - Champion Ogury's solutions by ensuring clients receive high-quality support, campaign success, and measurable value
Represent Ogury externally - Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space
Collaborate cross-functionally - Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience
Manage and mitigate risk - Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions
Leverage insights - Use Ogury's proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign.
What you will bring to Ogury
Client-facing experience within the digital advertising industry
Hands-on experience in mobile and programmatic advertising is required
Strong attention to detail and the ability to deliver results in a fast-paced, dynamic environment-even under tight deadlines
A mindset of ownership and accountability-you take initiative and follow through
A strong analytical approach with the ability to translate data into valuable insights and compelling narratives
Creative problem-solving skills and a passion for continuous improvement
Proficiency in Excel, PowerPoint, the Microsoft Office Suite, and Google Suite
Excellent communication and presentation skills-you're confident, clear, and engaging
A natural ability to build trust and credibility with both external clients and internal stakeholders-you're the expert, and it shows
Highly organized with exceptional attention to detail-you keep projects moving and nothing falls through the cracks
A growth mindset and drive to succeed-you're motivated to take ownership of your agency patch and make it thrive
Applications will close on October 15, 2025.
How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.
While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team:- A competitive compensation package- Flexibility in working hours and location- Comprehensive benefits coverage - 401K plan with a company match- Generous holiday and leave allowance, in addition to national holidays- A strong focus on the well-being of our team members, with access to both physical and mental health resources- And more
We thank you in advance for your interest in Ogury!#LI-HP1 #LI-Hybrid
Our CommitmentAt Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.
We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.
Please note that this position is for an existing vacancy and is open to all qualified candidates.
Auto-ApplyConcierge, Customer Success Team
Customer success manager job in Saint Paul, MN
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal.
*What you'll be doing:*
* Serve as the primary touchpoint and relationship owner for selected high value Consumer customers.
* Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution.
* Handle requests through to resolution, including collaborating across teams of subject matter specialists.
* Model an investigative mentality to help address critical customer issues at the root cause.
* Represent and advocate for the customer across organizations to drive impactful changes.
* Champion clear communication with internal and external partners to align on solutions and drive results.
* Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account.
* Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so.
* Introducing customers to newly released features or products that they may be interested in.
* Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be.
* Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.
* Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues.
*What we look for in you:*
* FINRA License series 7 & 63 (will not initially be sponsoring licenses)
* Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption.
* Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment.
* Advanced knowledge of the financial services industry and securities trading.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
* Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users.
*Nice to haves:*
* FINRA License Series 3, 4, 65, or 66.
* Knowledge of Cryptocurrency and Coinbase Products
* Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.
*Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!*
*Job ID: G2876*
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$40.01-$47.07 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Manager, Custom Applications
Customer success manager job in Minneapolis, MN
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
As a member of RSM's Application Development and Integration (AppDev) team, you will be key to helping our clients along the digital transformation journey with advanced software enhancements and integrations. The AppDev team is responsible for designing, development, and deploying those solutions in a way which provides the maximum value to our clients while also ensuring that the delivered approach will be supportable in the future.
Key Responsibilities
Lead client engagements from discovery through delivery, acting as the primary technical advisor and trusted partner in defining solutions that maximize ROI
Architect scalable, maintainable software solutions across web and mobile platforms, ensuring quality standards and technical excellence throughout the development lifecycle
Manage and mentor development teams through agile delivery, including sprint planning, backlog refinement, task delegation, and code reviews
Drive business development activities including proposal creation, solution estimates, technical discovery calls, and presentations to prospective clients
Facilitate stakeholder alignment through effective meeting leadership with both clients and internal teams, translating technical concepts for diverse audiences
Required Qualifications
Bachelor's degree in Computer Science, Management Information Systems, Engineering, or equivalent professional experience
6+ years of hands-on experience building custom web and mobile applications using Microsoft .NET, modern JavaScript frameworks (React, Vue, or Angular), and SQL Server
3+ years of experience leading software development teams, including architecture decisions, technical mentorship, and project delivery
Demonstrated ability to independently manage client relationships and drive technical conversations with business stakeholders
Strong communication, critical thinking, and problem-solving skills with an entrepreneurial mindset
Travel expectations: Less than 10%
Preferred Qualifications
Deep understanding of software development lifecycle (SDLC) methodologies and DevOps practices
Experience with cloud platforms, particularly Microsoft Azure, including architecture and deployment strategies
Proven track record participating in business development activities such as proposal writing, effort estimation, and client presentations
Expertise in web service architectures, API design patterns, and system integration approaches
Demonstrated ability to quickly learn and evaluate new technologies and frameworks
Experience with Agile/Scrum ceremonies and practices in client-facing environments
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $107,000 - $214,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Auto-ApplyStaff Customer Success Architecture
Customer success manager job in Minneapolis, MN
**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
**Your role and responsibilities**
Customer Success Architects help HashiCorp (an IBM Company) customers define the vision and strategy to improve all aspects of application delivery, including security and privilege automation, datacenter and cloud provisioning, service discovery and connectivity, and application runtime automation.
An ideal candidate will have a successful track record in customer leadership, focused on technology and organizational transformation. They will have demonstrated the ability to become a trusted technical advisor to customer and business leaders.
Responsibilities:
As a Customer Success Architect (CSA) at HashiCorp, you will play a critical role within the Customer Lifecycle Management organization, acting as a technical specialist to drive customer adoption, consumption, and long-term success. Working in close partnership with the Customer Success Engineering (CSE) team-who oversee the full post-sales journey-you will bring deep technical expertise and domain knowledge to accelerate time-to-value for our enterprise customers. Your primary objective is to deliver proactive, outcome-focused guidance that enables measurable business value, supports product adoption, and contributes to renewal and expansion opportunities.
As a Customer Success Architect at HashiCorp, you will be responsible for the delivery of outstanding technical guidance and the successful enablement of our enterprise customers. Your primary objective will be to drive the achievement of measurable value (value-based outcomes) with HashiCorp customers, leading to product adoption, renewal and expansion.
● Assist in complex technical due diligence activities supporting our moments that matter such as Onboarding, Consumption, and Optimization
● Provide support as a specialized domain expert in HashiCorp's products and the surrounding ecosystem and support an escalation path to progress strategic renewals across the entire customer journey
● Partner with Customer Success Engineers to identify and manage customer risks and opportunities as they relate to product adoption, renewal and expansion
● Work with Value Engineering to build assets that matter, HVDs and valuable educational content to help internal stakeholders and customers adopt our products and successfully integrate them into their workflows
● Communicate the business value of the HashiCorp Product Suite to customer executives (mandatory P5/P4 depending on exec levels, aspirational rest)
● Articulate the technical functionality of HashiCorp products to multiple technical audiences
● Educate and advise customer users on how to use and adopt the functionality of HashiCorp products within their strategy and processes to achieve measurable value
● Work with HashiCorp Product Management to translate customer business opportunities into technical solutions and new product requirements
● Help champion an environment for ongoing strategic customer success
**Required technical and professional expertise**
● Experience with solution architecture, sales engineering or equivalent experience
● Proficiency with HashiCorp solutions / tools such as Vault, Consul.
● Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms
● Establish and maintain an understanding of the overall HashiCorp technology portfolio
● Deep technical expertise in cloud and on-premise infrastructure management, application deployment and practical security methodology
● Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction
● Leadership or managerial experience in major transformation efforts involving significant process, organizational and technology change
● Experience serving as part of a key customer leadership team
● Ability to work well in a highly dynamic environment that focuses on providing outstanding customer service
● Comfort working remotely and perform well given a high level of independence and autonomy
● B.S. degree in an engineering or similar program from an accredited college/university or equivalent experience
● Certification as a cloud professional (AWS, Azure, GCP)
● Comfort with national and occasionally global trave
**Preferred technical and professional experience**
● Experience crafting technical content such as Architectural Blueprints and Recommended Patterns
● Understanding Industry Verticals and associated solutions
● RedHat and Ansible deep knowledge/certifications is highly valued
● Experience supporting peers through code review, pairing, and acting as a resource for all team members, sharing technical knowledge and process guidance
● Deep knowledge of HashiCorp's domain area and how it works together to conceptualize solutions in the given domain area (HashiCorp product Certification Desired)
● Expertise in at least one Cloud provider in your given region (AWS/Azure/GCP Certification Preferred)
● Expertise in the field of container orchestration and development (CKA Certification Preferred)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Client Manager - Retail Analytics
Customer success manager job in Stillwater, MN
At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for a Client Manager to aid in supporting client needs and strategically managing client relationships across a portfolio of accounts. This is your opportunity to work with world-class data assets and deliver value at a massive scale!
NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients.
As a Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.
Responsibilities:
Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team. Emphasis will be on price & promotion optimization solutions
Understand the client's strategy & category management processes, and translate those to tactical recommendations using NIQ solutions
Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions
Use change management skills to lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions
Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes
Ensure proactive insights and action oriented solutions are delivered to clients
Accountable for driving account renewals and overall portfolio value to meet revenue goals
Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients
About you
You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.
Qualifications
4-8 years of experience in the Retail/CPG/Manufacturing industry, ideally in a merchandising analytics role, supporting category management
Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues
Demonstrated mastery in data analysis along with "story-telling" abilities
Highly proficient in a variety of software solutions and digital technologies. Including SQL, Google Suite, and Microsoft applications including Excel and PowerPoint. Experience with price & promotion optimization software highly beneficial (Ex: Revionics, DemandTec, dhprice)
Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills
Skilled & polished communicator, including group presentations and proposal writing
Ability to sell NIQ solutions that help our clients meet strategic goals
Able to work collaboratively with internal & external teams
Strong sense of urgency and accountability to drive client outcomes
Bachelor's degree required
Able to be onsite 3 days a week
People management, training, development experience preferred
Additional Information
This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$95,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ***************************************************************
Client Manager - US Large Market
Customer success manager job in Saint Paul, MN
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients.
**Role Responsibilities:**
+ Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth.
+ Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Minimum of 5 years prior strategic relationship management and/or sales experience.
+ Must possess a sense of urgency and deep resilience to drive results and win.
+ Experience with managing complex and challenging clients.
+ Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Effective oral and written communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment.
+ Experience working in Media & Entertainment, Business Services, Financial Services, or Food & Beverage verticals preferred.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021831
Service Sales Manager
Customer success manager job in Cottage Grove, MN
Responsibilities / Tasks
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $115,000 - $150,000 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
Position Summary
The Service Sales Manager - Beverage will be responsible for promoting and securing sales of spare parts, repairs, field service, upgrades, customized service projects, and service level agreements across the North American beverage service business. This role plays a key part in implementing GEA's group-wide service sales strategy, ensuring a coordinated approach with New Equipment Sales to identify and maximize joint opportunities.
Key Responsibilities
Collaborate with the Director of Service Sales and other business units to refine and execute the service sales strategy within the Beverage segment.
Lead and prioritize service sales activities, initiatives, and opportunities for the Beverage market.
Manage service sales planning, forecasting, and reporting for the assigned area.
Align closely with new equipment and project sales teams to ensure a seamless, coordinated sales approach.
Identify and develop new service sales opportunities to drive growth.
Actively manage and grow key customer accounts while developing long-term partnerships.
Partner with new equipment sales teams to identify and deliver up-sell and cross-sell opportunities that increase revenue and enhance customer experience.
Represent GEA Service - Beverage North America in a professional manner by driving sales of spare parts, repairs, field service, upgrades, and service products designed to improve customers' operational efficiency and performance.
Sales Execution
Travel to potential and existing clients to secure opportunities, orders, and agreements. Conduct presentations and demonstrations to support and enhance the sales process.
Promote service agreements, small-scale projects, and large plant Service Level Agreements (SLAs).
Prepare, present, and follow up on quotations, ensuring timely execution of sales.
Participate in offer, quotation, and contract negotiations (including terms & conditions).
Develop effective proposals in collaboration with internal GEA stakeholders to provide optimal value to customers.
Maintain accurate records and updates in sales tools and CRM systems.
Represent GEA at trade shows, promoting service sales in coordination with new equipment sales.
Provide market intelligence for management, including competitor activities and market trends.
Leverage all available GEA resources-including field service technicians, product specialists, and equipment sales representatives-to support business growth.
Your Profile / Qualifications
Experience & Education
Minimum 5 years of experience in service sales or capital equipment sales.
Strong knowledge of the pharmaceutical and/or beverage manufacturing industries, including processes and equipment for solid and liquid products.
Proven ability to work independently in a remote environment with frequent travel.
Demonstrated experience in developing and implementing service sales strategies.
Bachelor's degree in Engineering or Business Management (preferred) or equivalent relevant experience.
Willingness to travel up to 75% of the time; some international travel is required.
Competencies & Skills
Entrepreneurial mindset with strong customer focus and a drive to achieve results.
Exceptional relationship-building skills with the ability to establish trust and credibility with decision makers and influencers.
Strong commercial acumen with the ability to identify and capture new business opportunities.
Excellent communication skills, both written and verbal, across all organizational levels.
Ability to influence, negotiate, and persuade internal and external stakeholders.
Resilient and adaptable, maintaining performance under pressure while embracing change and continuous improvement.
Strategic thinker with the ability to anticipate market trends and competitor actions.
Collaborative team player who supports company strategies and goals with enthusiasm.
Interpersonal Strengths
Active listener who communicates constructively and effectively.
Customer-centric, prioritizing client needs and ensuring high levels of satisfaction.
Respectful, empathetic, and professional in all interactions.
Open-minded and flexible, with the ability to adapt proven strategies to new challenges.
At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.
#engineeringforthebetter
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
Customer Success Manager
Customer success manager job in Minneapolis, MN
Job DescriptionAbout OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.
Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.
At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.
Together we're changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.
Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.
About The Role
Ogury is scaling fast, and as we expand our footprint across the U.S., we're on the lookout for a Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions.
In this role, you'll act as the linchpin across client relationships and campaign execution-working hand-in-hand with Sales and AdOps to ensure we're delivering best-in-class campaign performance and an exceptional client experience. You'll be at the center of it all, managing the end-to-end campaign lifecycle with a proactive, strategic mindset and a genuine passion for client success.
No two days will look the same. From launch prep to performance optimization, you'll be a trusted partner to both internal teams and external stakeholders-making sure everything runs smoothly, insights are shared, and our clients stay happy and engaged.
This role reports into our Senior Director of Customer Success and is based in either our Denver, Minneapolis or Bentonville office, where we encourage team members to join us in-person at least two days per week.
Our office time is focused on collaboration, connection, and cross-functional problem-solving-bringing together talented, curious people to do great work, together.Why you will love this role
Make a real impact - You'll be at the heart of client relationships, driving campaign success and long-term partnerships across key U.S. markets
Work with great people - Collaborate with smart, passionate teammates across Sales, AdOps, and Strategy in a supportive, high-performing environment
Own your day-to-day - Every day brings variety and autonomy-no micromanagement, just the trust and tools to deliver results
What you will be doing
Build strong partnerships - Develop and maintain long-lasting relationships with key clients and agency stakeholders. You'll be their go-to resource, advocate, and trusted partner
Own campaign execution - Manage the full lifecycle of a campaign-from setup and activation to performance reporting and post-campaign analysis
Lead your agency patch - Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues
Stay informed - Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job
Provide strategic counsel - Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives-backed by insights and a consultative approach
Identify growth opportunities - Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue
Deliver high-impact service - Champion Ogury's solutions by ensuring clients receive high-quality support, campaign success, and measurable value
Represent Ogury externally - Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space
Collaborate cross-functionally - Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience
Manage and mitigate risk - Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions
Leverage insights - Use Ogury's proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign.
What you will bring to Ogury
Client-facing experience within the digital advertising industry
Hands-on experience in mobile and programmatic advertising is required
Strong attention to detail and the ability to deliver results in a fast-paced, dynamic environment-even under tight deadlines
A mindset of ownership and accountability-you take initiative and follow through
A strong analytical approach with the ability to translate data into valuable insights and compelling narratives
Creative problem-solving skills and a passion for continuous improvement
Proficiency in Excel, PowerPoint, the Microsoft Office Suite, and Google Suite
Excellent communication and presentation skills-you're confident, clear, and engaging
A natural ability to build trust and credibility with both external clients and internal stakeholders-you're the expert, and it shows
Highly organized with exceptional attention to detail-you keep projects moving and nothing falls through the cracks
A growth mindset and drive to succeed-you're motivated to take ownership of your agency patch and make it thrive
In compliance with state specific Pay Transparency Acts, we strive to provide this same visibility towards compensation for all of our teams, globally.
The salary for the Customer Success Manager role is: $60,000 - $70,000 annually, in addition to annual variable compensation, dependent upon relevant experience and location.
Applications will close on October 15, 2025.
How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.
While benefits may vary by location, here's a glimpse of what you can typically expect when you join our team:- A competitive compensation package- Flexibility in working hours and location- Comprehensive benefits coverage - 401K plan with a company match- Generous holiday and leave allowance, in addition to national holidays- A strong focus on the well-being of our team members, with access to both physical and mental health resources- And more
We thank you in advance for your interest in Ogury!#LI-HP1 #LI-Hybrid
Our CommitmentAt Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.
We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.
Please note that this position is for an existing vacancy and is open to all qualified candidates.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.