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Customer success manager jobs in Nampa, ID - 54 jobs

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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Kuna, ID

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $40k-46k yearly est. 15d ago
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  • Account Manager, Commercial

    The Partners Group 4.9company rating

    Customer success manager job in Meridian, ID

    In Fall 2024, Post Insurance joined forces with The Partners Group - a partnership built on shared principles and like-minded values (read more about it here). Find your place at Post Insurance, a member of The Partners Group, a purpose-driven company committed to making a difference in our community?through our work and inspiring others to do the same. As one of the top independent insurance agencies in the area, Post Insurance, now a member of The Partners Group, is excited to continue providing first-class service to clients, partners, and the communities that we serve. Our shared success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many Employer of Choice awards to list? Let's work together! Post Insurance and The Partners Group currently have an exceptional opportunity for a commercial insurance account professional to join our team in Meridian, ID. How you will have an impact at Post Insurance and TPG: As a Commercial Account Manager, you'll play a key role in supporting our Producers and delivering high-quality service to our Commercial Lines clients. You'll manage a dedicated book of business, build trusted client relationships, and ensure service commitments are met with accuracy, efficiency, and professionalism. Your experience and judgment will directly contribute to client retention, team success, and the overall growth of our organization. A typical day in this role: Serve as the primary day-to-day contact for assigned commercial clients, responding to service needs and resolving issues in a timely manner Manage renewals and marketing efforts, including reviewing quotes, comparing coverage, ordering loss runs, and preparing proposals and binders applications. Support Producers by providing technical expertise, identifying exposures, and recommending appropriate insurance solutions. Process endorsements, audits, invoicing, certificates, bonds, and policy changes with attention to detail and accuracy Prepare for and participate in client service meetings (monthly, quarterly, annually) as needed Maintain accurate, paperless client documentation within the agency management system. Key details Location: Meridian, ID, with hybrid work opportunities Hours: 40 hours/week, Mon-Fri Salary Range: $60,000 - 80,000 annually, DOE Physical Requirements: Ability to sit for long periods of time, communicate verbally and in writing, and handle extended screen time Travel: Minimal, as business needs require What you'll bring to the table Active Property & Casualty Insurance License (required) 3-7+ years of experience in a Commercial Account Manager or similar commercial insurance service role, preferably within an agency setting Strong knowledge of commercial insurance coverages, policies, and service workflows Experience managing a book of commercial clients and supporting Producers in an agency environment Excellent written and verbal communication skills, with the ability to explain complex information clearly High level of organization, accountability, and attention to detail Proficiency in Microsoft Office Suite (Word, Excel) and comfort in navigating carrier portals and systems What will make you really stand out Experience supporting accounts in industries such as construction, manufacturing, or other specialized commercial sectors Familiarity with AMS360 or similar agency management systems Professional insurance designations (CPCU, CIC, ARM, etc.) A collaborative, team-oriented mindset paired with the ability to work independently A positive, curious, and client-focused approach to problem-solving Why join The Partners Group? At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest where collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long-term growth - and we invest in our people so they can do their best work. This includes: A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities Ongoing support & development, including Continuing Education and encouragement toward professional designations A hybrid work schedule that supports flexibility while maintaining strong team connection Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees can achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements. Apply Today If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us! Please note: Direct applicants only. We are not accepting resumes or inquiries from external recruiters or staffing agencies. The Partners Group provides equal employment opportunities to all employees and applicants for employment. TPG prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We use E-Verify to confirm the identity and employment eligibility of all new hires.
    $60k-80k yearly 2d ago
  • Tax Client Manager

    Nichols Accounting Group PC

    Customer success manager job in Nampa, ID

    Full-time Description Tax Client Manager Job Type: Full-time, Salary Exempt Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement (CPA exam support to help you succeed on the path to licensure) Leadership development including mentorship and career development programs Competitive compensation and flexibility for work-life balance emphasizing on family Comprehensive benefits including medical, dental, vision coverage, life and disability insurance, 401(k) retirement savings plan, paid time off, holidays, maternity leave, parental leave, and compensatory time off Benefits are available to full-time employees regularly scheduled to work at least 25 hours per week. Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Firm-sponsored events and team activities, camping trips, holiday parties, and more Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $65k-109k yearly est. 5d ago
  • Manager Client Services Ops - Majors

    Paylocity 4.3company rating

    Customer success manager job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop strategies and initiatives to enhance and maintain client satisfaction and retention. Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. Facilitate continuous learning opportunities to expand the knowledge base of your staff. Offer proactive development opportunities aligned with corporate goals and values. Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. Generate creative solutions and innovative ideas to increase employee engagement and retention. Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. This job requires up to 25% travel for internal and/or client-facing meetings This role is an onsite position Education and Experience Bachelor's degree preferred, HS diploma and equivalent experience required. 2+ years of previous leadership experience in a customer service/customer relationship role Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) Experience with leading other leaders preferred Previous experience in HCM/Direct Payroll Industry Experience working with payroll, HCM, or HRIS software Excellent knowledge of MS Office, including MS Excel Strong interpersonal skills Physical Responsibilities: Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $74k-115k yearly 8d ago
  • PBM Client Experience Manager

    CVS Health 4.6company rating

    Customer success manager job in Homedale, ID

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives. **What you will do:** **Client Support** + Perform and support plan changes. + Perform ID card facilitation. + Complete any necessary reporting (scheduled, ad-hoc). + Conduct inbound phone calls. + Complete any assigned invoices. + Perform any assigned group terminations. + Complete documentation requests. + Serve as a presence throughout the implementation process. + Facilitate and participate in external-facing meetings. **Member Support** + Perform overrides as needed. + Oversee prior authorization and accessibility processes. + Conduct inbound phone calls. + Oversee resolution of claims issues. + Perform manual eligibility adds and terminations. + Service warranties as assigned. **Required Qualifications** + 5+ years of experience in a pharmacy, PBM, or insurance setting. + Travel up to 25% of time within the continental United States. **Preferred Qualifications** + Certified Pharmacy Technician. + Basic awareness of problem solving and decision-making skills. + Previous experience with Salesforce. + Bachelor's degree. **Education** + High school diploma or GED. **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $47k-122.4k yearly 4d ago
  • Digital Merchandising Channel Manager

    Nightforce Optics 4.1company rating

    Customer success manager job in Meridian, ID

    Full-time Description We are Nightforce OpticsRUGGED. RELIABLE. REPEATABLE.™ Nightforce Optics is a leading manufacturer and marketer of premium sport optics products, including riflescopes, spotting scopes and accessories. Known for its rugged products designed for use in punishing conditions, Nightforce is the industry benchmark for high-quality, high-performance products. Nightforce Optics, Inc., was established in 1992 with one goal in mind: to build the finest riflescopes on the market. The same qualities that have made Nightforce the choice of professionals have now created a dedicated following among hunters and serious shooters. We want you to become part of our story! Nightforce Optics is seeking a dedicated Digital Merchandising Channel Manager to join our team to help drive online sales growth by strategically managing Amazon, promotional platforms, consumer-direct sales channels, and EDI systems. This role focuses on optimizing digital sales channels, ensuring compliance with trading standards, and creating a seamless consumer experience. You'll play a key role in shaping our online strategy and performance marketing initiatives. What You Will Be Doing: Essential Job Duties Third-Party Marketplace Channel Management: Manage and optimize the company's presence on Amazon.com and other marketplaces, collaborating with the internal Product Management and Marketing teams, and with outside partners, to ensure product listings are accurate, compelling, and compliant with brand standards. Monitor and respond to customer feedback and concerns to improve satisfaction. Analyze sales performance and make recommendations to improve sales performance and drive growth. Monitor and protect brand integrity across Amazon and other platforms. In coordination with the Marketing team, plan and execute channel-specific marketing campaigns to drive product visibility and increase revenue. Work closely with the Regional and Account Managers to monitor channels. Use analytics tools to track and report on key performance indicators (KPIs) for channels. Reviews and recommends improvements to company policies regarding Amazon and online sales channels. Responsible for the enforcement of these policies. Takes responsibility for Nightforce's compliance with relevant policies on marketplaces to ensure maximum performance. Promotional Channel Management: Manage and optimize the company's presence on Expert Voice and similar sites, collaborating with the internal Product Managers and Marketing teams, and with outside partners, to ensure product listings are accurate, compelling, and compliant with brand standards. Monitor and adjust inventory allocations to ensure Promotional and standard Commercial sales needs are met. Analyze Promotional channel performance and make recommendations for improvement. In coordination with the Marketing team, plan and execute platform-specific marketing campaigns to drive product visibility and increase revenue. Project & Change Management Acts as a thought leader to support accounts in developing an omnichannel relationship with resellers/consumers Manages day-to-day operations for EDI systems and relevant technology Responsible for the forecasting of products needed for Promotional and DTC channels. Assists in preparing material to educate the organization on e-commerce projects and content Participates in special projects and performs additional duties as required Non-Essential Duties: Additional Duties as Assigned Requirements What we need to see: Required Qualification Bachelor's degree in business, Marketing, E-Commerce, or related field. Equivalent experience is also considered. A minimum of five years of professional experience in digital merchandising, digital sales or marketing, or e-commerce management, with specific experience in Amazon Brand Registry and EDI systems, or other related fields. Demonstrated in-depth specialized knowledge of product merchandising development, e-commerce, planning & brand strategy processes Strong project management, analytical, problem-solving, and verbal/written communication skills required Familiarity with CRM systems, data analytics tools, and digital marketing platforms. Familiarity with Amazon marketing programs A passion for outdoors and outdoor activities Willing to travel 25% of the time Physical Requirements: Required to LIFT/CARRY: 25 pounds up and occasionally up to 50 pounds with or without accommodation Required to PULL/PUSH Frequently: up to 25 pounds Bend: Frequently Twist: Occasionally Squat: Occasionally Climb: Occasionally Kneel/Crawl: Occasionally Reach/Reach Overhead: Occasionally Finger Dexterity/Fine Manipulation: Continuously Sit: Continuously Computer/Mouse Use: Continuously Drive: Occasionally Repetitive Motion: Substantial movements of the wrist, hands, and/or fingers What Sets Us Apart? 100% paid benefits for the employee including: medical, dental, vision, short term disability, long term disability, and life insurance. Paid Time Off Package - 60 hours your first year and increases year after year 10-13 paid holidays per year Matching 401k after one year of employment 4-day work week, who doesn't like 3-day weekends? Pride in our product Employee discount on scopes and Nightforce apparel Nightforce Optics is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, gender, sex, national origin, age, sexual orientation, gender identity, protected veteran status, disability or any other category protected by law. Note: All job offers are contingent on passing pre-employment requirements, including a drug screen and criminal background check. Applicants must also be a "US Person" as defined by the International Traffic in Arms Regulations (ITAR). Application Deadline: January 23, 2026 @11:59pm
    $90k-131k yearly est. 4d ago
  • District Sales Manager- Food & Beverage in Idaho

    Dubois Chemicals 4.8company rating

    Customer success manager job in Nampa, ID

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. DuBois Chemicals is looking to hire a high-achieving food and beverage sales professional to assume our Idaho food and beverage sales territory with excellent upside growth potential. Responsible for growing and maintaining our business in this region and is required to have a successful history of cold-calling, prospecting, and creating new business. The Idaho Sales Representative will work as part of the sales and growth team to maintain and increase business where applicable while improving chemical treatment programs to our diverse client base. Our Sales Representatives are resolute and passionately focused on providing value added (Add product line) and process solutions that meet or exceed the expectations of our customers. Ideal Sales Representative is an initiative-taker and enjoys working in an entrepreneurial environment focused on solving/resolving customer problems. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. KEY RESPONSIBILITIES: Create new business growth through generating leads, building relationships and prospecting in a large market with market share upside. Manage key accounts of mid-sized and large accounts with an opportunity for increased wallet share with existing customers. Remain informed about market trends, competitor offerings and industry developments. Thoroughly understand the products or services being sold to effectively answer customer questions and demonstrate value. Manage and maintain an existing account base and grow sales in other value-added manufactured. products in the company's product offering including (Add product line) market. Problem-solving, value-added selling process with focus on winning and retaining customers and repeat consumable business. Track all sales activities, generating reports and analyzing sales data. Negotiate and closes sales contracts and agreements to achieve sales targets. Strong customer emphasis on reducing total costs, improving production quality, and achieving Health, Safety and Environmental goals and objectives. Effectively communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid organic sales growth. Effectively achieve individual and teams' sales goals. Collaborate with the Research & Development (R&D) technical team to develop selling opportunities and account management. Travel to current and prospective customers to develop relationships and grow sales. Must be able to perform the essential functions of this position with or without reasonable accommodations. MINIMUM QUALIFICATIONS: 5+ years of sales experience in food and beverage or chemical company Proven effectiveness in identifying leads, prospecting, closing new projects, and delivering effective presentations. Demonstrated ability to build and manage long-term customer relationships. High achievement orientation; driven to perform and grow. Effectively manage time, prioritize tasks, and meet deadlines. Strong consultation, negotiation, problem-resolution, and interpersonal skills. Excellent oral and written communication skills Ability to understand new product lines and utilize knowledge to present to customers. Proficient in Microsoft Office and Customer Relationship Management (CRM) tools. Demonstrated sales and territory management skills. Ability up to 25% including overnight travel. Ability to perform technical/mechanical on-site testing. EDUCATION QUALIFICATIONS: Bachelor's degree in chemistry, Chemical Engineering or Business field preferred #INDCOMR DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
    $80k-114k yearly est. Auto-Apply 7d ago
  • Account Manager

    Blackhawk Industrial Operating Co 4.1company rating

    Customer success manager job in Meridian, ID

    WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. *Total Targeted Compensation* *Salary + Commisson = $50,000 to $75,000* SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Manage new and existing customer relationships Maintains a thorough knowledge of products Presents products to customer Follows through with customer to ensure satisfaction Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current. Studies product information, attends seminars, supervises tests of products Attends and contributes to company sales meetings and technical sessions. Provides customers with all literature and promotional materials they need to enhance their productivity. Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts. Proactively solve problems for customers Build and sustain positive customer relationships Provide and coordinate technical support as needed Support and expand onsite sales and service Communicate customer and market issues to company management Perform other duties as assigned Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: High levels of product knowledge Excellent written and verbal communication skills Excellent interpersonal skills Competent with the use of computer software specific to the operation SUPERVISORY RESPONSIBILITIES : No direct supervisory responsibility. May provide indirect supervisory input. EDUCATION and/or EXPERIENCE: High School diploma required Bachelor's degree in a related field preferred 2-5 years' experience in a similar position required in Industrial Sales Previous sales or customer service experience preferred CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $50k-75k yearly Auto-Apply 56d ago
  • Account Manager

    Novae LLC 4.1company rating

    Customer success manager job in Nampa, ID

    Novae is one of North America's leading trailer manufacturers, proudly producing 13 distinct brands of trailers and accessories. We believe our strength comes from a diverse, talented team committed to excellence, integrity, and meaningful collaboration. At Novae, you'll join a mission-driven organization where your ideas matter, your skills are recognized, and your career growth is supported. Here, we don't just build trailers-we build careers, community connections, and opportunities to make a real impact. Job Summary: Provide excellent customer care to assigned customer network for Novae LLC family of trailer brands. Cultivate and strengthen partnerships with existing and prospective dealers through a growth-oriented and relationship-based management strategy. Identify opportunities for profitable growth within assigned territory. Essential Functions: Directly responsible for assigned smaller dealers (dollar value varies by region) including, but not limited to, overall account management, achieving quarterly and annual targets, order entry, tracking through order processing, production, and delivery quoting, new product launches, execution of the Dealer Advantage Program execution, Dealer Portal utilization, and all activities internally to ensure growth in volume and revenue. Communicate with Operations to coordinate changes with production escalating concerns to appropriate leadership. Directly responsible for all order entry, quoting, and other internal support for assigned larger dealers (dollar value varies by region). Identify opportunities to expand share of wallet with dealers through current brand offerings. Partner with dealers to create sales forecast and support programs annually with quarterly and / or monthly objectives. Drive profitable growth with existing dealers with a heavy focus on developing strategic relationships and selling multiple brands with market leading dealers. Manage projects for dealers internally across engineering, operations, and accounting functions. Work closely with internal teams to assure dealers' needs are met at the operational level. Employ a consultative approach with dealers regarding product usage, product feature demonstration, pricing, availability, and overall growth strategies. Manage and strengthen existing partnerships by planning and organizing daily work schedules to call on existing dealers. Complete regular correspondence and regular in-person visits to existing and prospective dealers. Maintain ongoing knowledge of local competitive brand offerings by dealer. Train dealers' team members to sell, operate and maintain new equipment, effectively communicate our value proposition, and provide updates on any new selling features. Deliver value proposition training on Products and the Dealer Portal to partners to ensure they understand our products and tools to effectively promote and sell to end users. Monitor marketing needs in respective territories. Utilize Novae marketing assistance to develop ideas to create greater visibility within customer territories. Provide professional and efficient communication to dealers related to overall sales support and direct inquiries to appropriate departments within Novae; escalating to leadership where needed. Facilitating and monitoring the resolution of all situations that arise from these communications. Complete administrative tasks such as scanning, filing, and correspondence in order to support the Account Management team. Communicate with dealers on the warranty qualification process and refer to appropriate point person in Warranty within the company. Assist shipping/logistics with designing trailer loads using spatial reasoning skills and trailer sizes in order to ensure safe transportation of trailers to destination while maintaining compliance with Department of Transportation (DOT) requirements, specific duties vary by location. Occasionally participate in trade shows, dealer summits and conventions. Be the Novae representative for dealers when attending trade shows and other events. Monitor market conditions, industry innovations, and competitors' products, prices, and sales for trends and changes that will affect Novae brands and / or our own dealer network. Develop and implement responses to observations and achieve objectives. Communicate any part sales or warranty issues / items that the dealers may have communicated to you to the appropriate parts sales and warranty management teams. Continually look for ways to improve the overall performance of yourself and the Account Management team. Collaborate with leadership to negotiate details of customer specific agreements and sales incentives. Travel will be occasional; approximately 20% of time - traveling overnight when required. Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.) Qualifications and Requirements: Bachelor's degree in business, engineering, or related field required or possess equivalent demonstrated knowledge, skills, and experience. Minimum of five 5 years of experience of Industrial selling. Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills. Excellent verbal, non-verbal, and written communication skills. Strong customer service skills with proven experience in conflict resolution. Financial skills and business acumen to understand sales profitability and opportunities. Proven experience in negotiating outcomes that align with organizational strategies. Experience conducting and sharing market research and intelligence. Strong computer skills with a working knowledge of Microsoft Office, Visual, Dealer Portal, Aimbase, Zoho and other related software. Must be able to pass a Department of Transportation physical in order to drive Sales truck when pulling trailers to demonstrate products to dealers. Benefits Medical Insurance Dental Insurance Vision Insurance Critical Illness Insurance Accident Insurance Supplemental Life Insurance (Employee, Spouse and Children) 401(k) contribution after 30 days + company match on first 3% Weekly Accrued PTO Company Paid Short Term and Long Term Disability Company Paid Life Insurance ************* Novae LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Novae LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $60k-87k yearly est. Auto-Apply 6d ago
  • Account Manager

    Gymreapers

    Customer success manager job in Nampa, ID

    Job Description Employment Status: Full-Time, Benefits Eligible Schedule: Monday - Friday, 8AM - 5PM (flex according to business needs) Reports To: CEO / VP of Operations Position Overview: The Account Manager will play a pivotal role in growing and managing our partner accounts across wholesale, retail, distribution, and B2B channels. This role requires a strong relationship-builder with a passion for the fitness industry, who can deliver exceptional service, manage account performance, and uncover new business opportunities. You'll be the main point of contact for key partners and a strategic driver of Gymreapers' growth in external channels. About Gymreapers: At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that's made to outlast cheap look-a-likes. We're reengineering people's workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more. With our mantra, "NOTHING IS GIVEN," we embody a relentless pursuit of excellence, innovation, and community-building. Our Core Values: Grow or Die Customer Obsession Extreme Ownership Nothing is Given // Everything is Earned Be Humble 1% Better Everyday Live with Integrity Sacrifice Key Responsibilities: Account Management & Growth Own and manage relationships with retail, wholesale, and distribution partners Serve as the primary point of contact for partner accounts, ensuring a high level of service and responsiveness Develop and execute growth plans for each account, aligned with Gymreapers' brand goals and sales targets Monitor account performance, sell-through data, and inventory levels to identify opportunities and risks Collaborate with partners on merchandising, promotions, and training initiatives Sales & Operations Support Coordinate product orders, ensure timely delivery, and resolve order issues or discrepancies Work closely with internal teams (e.g., logistics, marketing, and product) to support partner needs Assist in new account onboarding and ensure partners understand brand guidelines, SKUs, and pricing Track and analyze sales data, prepare reports, and deliver actionable insights to internal stakeholders Business Development Identify and pursue new B2B, retail, or international distribution opportunities Attend industry trade shows, virtual meetings, and events to build connections and represent the Gymreapers brand Assist in negotiations and renewals of contracts or terms with key accounts Qualifications: 2-5 years of experience in account management, sales, or partnerships-ideally in consumer goods, fitness, or e-commerce Strong communication, relationship-building, and organizational skills Proficient in CRM tools (e.g., HubSpot, Salesforce) and Microsoft Excel/Google Sheets Ability to analyze sales data and turn insights into actionable strategies Self-starter mindset with the ability to manage multiple accounts in a fast-paced environment Passion for fitness, athletics, or lifestyle brands is a plus Benefits/Perks: Competitive Pay Company paid holidays Paid Time Off (PTO) Gymreapers on-site gym! Newly renovated HQ! 401(k) with up to a 4% employer match Life Flight Program, Voluntary Employee Assistance Program 50% Employee Discount 100% Employer Paid: Medical, Dental and Vision 100% Employer Paid - Short-term and Long-term disability - life insurance for both employee and spouse/dependents Health Savings Account (HSA) employee option Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Powered by JazzHR BWaO1F2VHG
    $46k-82k yearly est. 20d ago
  • Account Manager

    Cutting Edge Landscape 4.4company rating

    Customer success manager job in Nampa, ID

    Cutting Edge Landscape is seeking a highly motivated, experienced, and client-focused professional to join our growing team as an Account Manager. The Company For 30 years, Cutting Edge has built a reputation as an industry leader in Idaho and, more recently, expanded to Salt Lake City, Utah. As development in the Boise-area continues to accelerate, Cutting Edge is poised to continue its tremendous growth as the foremost landscape services provider in the Intermountain West region. Cutting Edge is a full-service commercial landscape company, offering landscape maintenance, landscape design & construction, snow removal, holiday lighting & décor, exterior maintenance services, and more. We serve the area's premier commercial properties and communities. The Opportunity Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you'll: Achieve revenue, profitability, and contract renewal goals. Build relationships with Cutting Edge clients and ensure client satisfaction. Present recommendations for property improvements, proper horticulture procedures, and quality service within budget. Manage all customer communication with proper urgency. Proactively promote and sell any possible landscape enhancements to existing customers. Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded. Lead in the resolution of customer problems or concerns. Ensure renewals of each current account within the customer portfolio. If this sounds exciting to you, we are seeking a leader with these qualifications: 3+ years' experience in the landscape industry in an account management or similar capacity Strong organization and conflict management abilities Capacity to make critical judgments, solve problems and demonstrate careful attention to detail. Determination to exceed the goals of position, department, and company by working independently and as an effective leader. Experience managing sales and estimation processes (job costing, proposals, etc.) Exceptional interpersonal communication and relationship building skills. A Winning Attitude! As a Cutting Edge Landscape Account Manager, you will enjoy: Competitive salary, plus a healthy performance and retention-based incentive program Company vehicle or monthly stipend package Paid vacation and holidays Full suite of health insurance - medical, dental, vision, etc. 401(k) with company match Professional development opportunities Exceptional company culture Leading teams recognized by Idaho Business Review as the top landscape company for 5+ years in a row.
    $45k-72k yearly est. 8d ago
  • Studio Manager / Sales Manager - Restore Hyper Wellness

    Coeur Holdings

    Customer success manager job in Meridian, ID

    Job DescriptionSalary: 60k-85k Are You a Natural Coach Who Loves Connecting People with Solutions That Transform Their Lives? We're looking for a Studio Manager who lights up when their team succeeds and thrives on building genuine relationships with clients. If you're someone who believes great leadership is about inspirationnot micromanagementand you love the art of consultative selling where you truly listen and solve problems, keep reading. About the Role: As Studio Manager at Restore Hyper Wellness, you'll lead a diverse team of wellness professionals (Sales Representatives, Nurses, and Estheticians) while creating meaningful connections with clients seeking to optimize their health, performance, and recovery. This isn't about aggressive sales tactics. It's about understanding what matters to each client and thoughtfully guiding them toward services that genuinely improve their liveswhether that's recovery from an injury, enhanced athletic performance, or simply feeling better in their own skin. What You'll Do: People Leadership (30%) Coach and develop a multi-disciplinary team with high expectations and no acceptance of repeated lowered performance. Create a culture where your team feels supported, inspired, and empowered to grow Conduct meaningful 1-on-1s that help team members reach their potential Foster collaboration between sales, clinical, and aesthetic professionals Client Connection & Consultative Sales (50%) Build trust-based relationships through authentic, educational conversations Guide clients through a compassionate discovery process to understand their wellness goals Design personalized service recommendations that fit their needs and budget Deliver an exceptional client experience that keeps people coming back Have an intentional mindset around the opportunities to help our clients invest in their health Business Growth and Maintenance (20%) Drive studio performance through team development and client satisfaction General Admin and clerical tasks Participate in community wellness events and local partnerships Use data to identify opportunities and celebrate wins You're Our Person If: You're a natural coach who gets energy from developing others and celebrating their growth You excel at consultative selling because you're genuinely curious about people and love solving problems You have a healthy, balanced relationship with wellnessyou value nutrition, fitness, and self-care without obsession or extremes You've consistently hit goals by building strong relationships, not just pushing products You can lead with both warmth and accountability You're energized by varietymanaging different personality types and business functions excites you rather than overwhelms you You communicate with clarity, empathy, and charisma Your integrity is non-negotiableyou always do right by your team and clients What We Offer: Base salary $60K-$75K (based on experience) + uncapped performance bonuses Bonuses can be up to $2400 a month A pathway to grow to at least a $75,000 Base Pay with studio growth 40-50 hour work weeks with genuine work-life balance Real career growth into regional and corporate leadership roles The opportunity to make a tangible impact on people's health and wellbeing A supportive company culture that invests in your development Experience We Value: Proven track record in people management, team development, and consultative sales: 3+ years minimum Success in consultative/relationship-based sales (wellness, healthcare, premium retail, or service industries) Personal commitment to health and wellness that shows up authentically in your life Ability to lead through influence, not just authority If you're ready to lead a team that changes lives while building a fulfilling career in the wellness industry, we'd love to hear from you. Compensation / Benefits: Competitive salary Health/Dental Insurance 401K Monthly sales bonuses Access to free services and steep discounts Vacation days & time to pursue fitness goals Opportunity to manage larger territory and multiple locations
    $60k-75k yearly 23d ago
  • Sales Manager

    Ultimate Heating & Air

    Customer success manager job in Meridian, ID

    The HVAC Sales Manager is responsible for leading, developing, and managing the residential sales team to achieve revenue, profitability, and performance goals. This role focuses on coaching Comfort Advisors, improving close rates, overseeing job accuracy, and ensuring a world-class customer experience throughout the sales journey. The ideal candidate is a results-driven leader who thrives in a fast-paced home-services environment. Key Responsibilities Sales Leadership & Coaching Lead, train, motivate, and mentor Comfort Advisors to hit monthly and annual revenue targets. Conduct regular ride-alongs, onsite audits, and coaching sessions. Develop individual sales improvement plans to support underperforming reps. Provide consistent feedback on presentation skills, communication, and closing techniques. Performance Management Set clear KPIs for close rates, average tickets, revenue, and financing utilization. Track, analyze, and report weekly sales performance to leadership. Monitor job costing accuracy and gross margin targets. Implement strategies to increase conversion and reduce cancellations. Training & Development Facilitate onboarding and ongoing training for new advisors. Provide coaching on product knowledge, system design, and equipment options. Develop and maintain sales scripts and objection handling tools. Support cross-training initiatives with Operations and Service. Customer Experience Oversight Ensure exceptional customer satisfaction throughout the sales process. Resolve escalated customer concerns professionally and promptly. Maintain ethical sales practices and equipment recommendations. Operational Collaboration Partner with Operations, Install, and Dispatch to ensure accurate scheduling. Review scopes, equipment selections, accessory recommendations, and pricing. Provide feedback to Marketing on lead quality and conversion performance. Recruiting & Retention Participate in hiring, interviewing, and selecting new sales talent. Foster a positive, growth-oriented team culture. Recognize top performers and promote engagement and accountability. Qualifications 3-5+ years of management or leadership experience in residential HVAC sales. Strong understanding of home-service sales cycles, financing, and system design. Proven track record of hitting and exceeding sales goals. Excellent communication, leadership, and influencing skills. Ability to read and interpret equipment proposals and job scopes. Experience with ServiceTitan (preferred), or similar CRM. Ability to work flexible hours during peak season. Skills & Competencies High emotional intelligence and coaching presence Strong objection-handling and closing strategies Data-driven and comfortable with performance metrics Organized with excellent follow-through Professional tone and customer-first mindset Conflict resolution and problem-solving abilities Working Conditions Primarily in-office with frequent field ride-alongs Occasional evenings/weekends during high-volume seasons Compensation & Benefits Competitive base salary + commission/bonus structure Company vehicle or allowance Health, dental, and vision insurance 401(k) with company match Paid time off & holidays Leadership development and career growth programs Company-provided phone/tablet Company Culture At Ultimate Heating & Air, we believe in: Integrity Professional development Exceptional customer experience Training and growing our people Teamwork and accountability We invest in your success - because when our employees grow, our company grows.
    $36k-67k yearly est. Auto-Apply 58d ago
  • Sales Manager

    Bishs RV Inc.

    Customer success manager job in Meridian, ID

    Job Description The Sales Manager will be responsible for leading and growing the sales department through continuous improvement and increasing the dealership's market share. Their main objectives will be to coach, mentor, and build a high-performance sales team designed to meet and exceed short- and long-term goals. Key Objectives: Enhance Customer Satisfaction: Ensure a strong customer-centric environment throughout the sales process Maximize Profitability: Drive profits through increased sales, gross profit, P&L management, and labor cost control Build a High Performing Team: Train, coach, and hold the team accountable for driving high level results Employee Development: Foster a culture that promotes employee development and retention Manufacturer Relations: Ensure strong relationships with external vendors. Budget Management: Drive results and control costs to achieve monthly and yearly projections Inventory and Marketing: Create and manage a yearly inventory forecast and marketing strategy to hit key market segments Responsibilities: Drive Sales in the Market: Develop and manage a strategic plan for driving sales through events, community activities, and local marketing campaigns Inventory Outlook: Maintain accurate inventory levels to achieve sales goals and accommodate seasonality while evaluating current RV market trends Pricing Strategy: Continuously monitor and update pricing to ensure market competitiveness Enhance the Customer Experience: Leverage customer feedback for continuous improvement to elevate the customer experience Sales Process: Foster a sales environment that adheres to a proven sales process to maximize success Achieve Goals: Monitor and analyze KPIs to measure success and adjust strategies as needed Budget Strategy: Plan and manage a strategic budget considering seasonality and cost control Drive Growth: Foster an environment where learning, growth, and innovation is at the forefront Competencies and Skills: Sales Management Experience: Experience with managing a high-volume and revenue sales environment in the RV, automotive, marine, or power sports industry is strongly preferred Inventory Management Experience: Proven success in merchandising, inventory management, shrinkage control, security methods, and understanding consumer buying behaviors Adaptability: Proven success in ever-changing environments Growth Mindset: Strong ability to take ownership with a vision that aligns with the organization Action Planning: Proven success in leading action planning and goal achievement Self and Team Management: Excellent leadership and project management skills Cross Collaboration: Strong collaboration skills to work effectively with different teams across the organization Education: A college degree in a relevant field is a plus for this role Expected Results: Customer Satisfaction: Increased customer satisfaction results Cost Control: Achievement of budget projections through cost control and reducing policy expense Goal Achievement: Year-over-year increase in sales volume and gross profit Marketshare: Increase in local market share through strong sales results and proper management of inventory Employee Development: Build a bench of top performing players Resources: A dedicated budget for the sales department Access to a cross-functional regional support eLearning and management resource center Mentorship from senior sales managers Cultural Fit: Demonstrates a customer-centric approach Embodies behaviors consistent with the Company's Vision, Mission, and Values Committed to continuous improvement and operational excellence Who We Are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $36k-67k yearly est. 21d ago
  • Sales Manager

    Bish's RV

    Customer success manager job in Meridian, ID

    The Sales Manager will be responsible for leading and growing the sales department through continuous improvement and increasing the dealership's market share. Their main objectives will be to coach, mentor, and build a high-performance sales team designed to meet and exceed short- and long-term goals. Key Objectives: Enhance Customer Satisfaction: Ensure a strong customer-centric environment throughout the sales process Maximize Profitability: Drive profits through increased sales, gross profit, P&L management, and labor cost control Build a High Performing Team: Train, coach, and hold the team accountable for driving high level results Employee Development: Foster a culture that promotes employee development and retention Manufacturer Relations: Ensure strong relationships with external vendors. Budget Management: Drive results and control costs to achieve monthly and yearly projections Inventory and Marketing: Create and manage a yearly inventory forecast and marketing strategy to hit key market segments Responsibilities: Drive Sales in the Market: Develop and manage a strategic plan for driving sales through events, community activities, and local marketing campaigns Inventory Outlook: Maintain accurate inventory levels to achieve sales goals and accommodate seasonality while evaluating current RV market trends Pricing Strategy: Continuously monitor and update pricing to ensure market competitiveness Enhance the Customer Experience: Leverage customer feedback for continuous improvement to elevate the customer experience Sales Process: Foster a sales environment that adheres to a proven sales process to maximize success Achieve Goals: Monitor and analyze KPIs to measure success and adjust strategies as needed Budget Strategy: Plan and manage a strategic budget considering seasonality and cost control Drive Growth: Foster an environment where learning, growth, and innovation is at the forefront Competencies and Skills: Sales Management Experience: Experience with managing a high-volume and revenue sales environment in the RV, automotive, marine, or power sports industry is strongly preferred Inventory Management Experience: Proven success in merchandising, inventory management, shrinkage control, security methods, and understanding consumer buying behaviors Adaptability: Proven success in ever-changing environments Growth Mindset: Strong ability to take ownership with a vision that aligns with the organization Action Planning: Proven success in leading action planning and goal achievement Self and Team Management: Excellent leadership and project management skills Cross Collaboration: Strong collaboration skills to work effectively with different teams across the organization Education: A college degree in a relevant field is a plus for this role Expected Results: Customer Satisfaction: Increased customer satisfaction results Cost Control: Achievement of budget projections through cost control and reducing policy expense Goal Achievement: Year-over-year increase in sales volume and gross profit Marketshare: Increase in local market share through strong sales results and proper management of inventory Employee Development: Build a bench of top performing players Resources: A dedicated budget for the sales department Access to a cross-functional regional support eLearning and management resource center Mentorship from senior sales managers Cultural Fit: Demonstrates a customer-centric approach Embodies behaviors consistent with the Company's Vision, Mission, and Values Committed to continuous improvement and operational excellence Who We Are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $36k-67k yearly est. 19d ago
  • Membership Sales Experience Manager

    Syufy Group

    Customer success manager job in Meridian, ID

    Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here! POSITION SUMMARY: The Member Experience Manager will assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals. Member Experience Manager is the manager on duty while the General Manager is not present. COMPENSATION AND BENEFITS INCLUDE: Hourly rate of pay, based on relevant experience to the role. Full-time hours. Monthly and annual bonus. Monthly commissions. PTO. Full benefits package. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services. QUALIFICATIONS: Possess a thorough understanding of facility operations as defined by company standards Comprehensive knowledge of all facility operational, sales, and management systems Proficient in the use of all software programs that are utilized at the facility Ability and experience in effectively motivating and managing a staff of employees Achieve a six-month consecutive track record as an employee who displays leadership qualities. Direct supervisor must endorse promotion to Assistant General Manager Must demonstrate leadership and management qualities Must understand and adhere to all sales systems and procedures For more information about Villa Sport, please visit our website at ******************* EQUAL EMPLOYMENT OPPORTUNITY It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
    $36k-67k yearly est. 10d ago
  • Sales Manager_Chinese Vertical

    Chowbus

    Customer success manager job in Idaho City, ID

    Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities,our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere. The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive. What You'll Focus On Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market. Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform. Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues. Conduct demos and develop a solution that best meets the prospects' needs. Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month. Manage sales activities and results using Chowbus' CRM tool. Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service. What You Bring Excellent written and verbal communication required Proven collaboration and teamwork skills required Strong ability to sell and upsell products required Ability to adapt to ever-changing environments required Ability to learn and quickly become proficient with new technology required Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps) Bachelor's degree in business or relevant field preferred 1 year of relevant experience highly preferred Are bilingual in Chinese What We Offer A fair compensation package Medical, dental, and vision insurance 401(k) 100% employer-paid Short-Term Disability (STD) 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance Company holidays Birthday off Paid Parental Leave Flexible Paid Time Off (PTO) Employee Assistance Program (EAP) Monthly Stipend The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
    $50k-80k yearly Auto-Apply 60d+ ago
  • Automotive Sales and F&I Manager

    Ontario Auto Ranch

    Customer success manager job in Ontario, OR

    THE AUTO RANCH GROUP IS GROWING -- AND HIRING! Immediate opening for an experienced Sales Manager and F&I Manager - Ford or Dodge experience preferred, but not required If you're looking for a change, look no further! Come work for a GREAT company - with experienced, talented professionals that are ready to support you! Solid customer base, solid and forward-thinking management team that has been in place for over 20 years, and lots of growth on the horizon. We are EXPANDING our presence across the region to accommodate increased retail and fleet business that has come with the huge population growth the area has been experiencing. If you have sales management experience and want to grow in your career in the auto industry, we've got a spot for you! You've already heard "We do business a better way!" Come find out how that translates into awesome career growth and opportunities for you! It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential. Our benefits include: Medical, dental and vision insurance Life Insurance Disability & Accident Coverage 401(K) Retirement Plan w ith percentage match Generous Paid Time Off policy Paid Holidays Employee Discounts Paid Training Programs Annual Bonus Program State of the art facilities, tools, software and more! Responsibilities Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process Establish trust among customers to establish strong network of clientele and prospects Provide training and support to sales staff and assist in closing deals Facilitate regular sales training for continue team growth Demonstrate leadership by setting a clear vision and goals for the sales targeted performance Engage and motivate the team to achieve key goals, performance expectations and standard methodology processes Drive business through a high-level of involvement in day-to-day operations Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing Qualifications Automotive dealership management experience preferred Shown success in auto retail sales Confirmed leadership ability to mentor and train others Excellent communication and customer service skills Passionate about training sales team members and operating within a reciprocal environment Enthusiastic personality with high-energy attitude Ability to boost morale during the sales workday and improve profitability Good organizational and follow-up skills Experience and desire to work with new technologies High School diploma or equivalent Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $37k-68k yearly est. Auto-Apply 60d+ ago
  • Manager Client Services Ops - Majors

    Paylocity 4.3company rating

    Customer success manager job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop strategies and initiatives to enhance and maintain client satisfaction and retention. * Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. * Facilitate continuous learning opportunities to expand the knowledge base of your staff. * Offer proactive development opportunities aligned with corporate goals and values. * Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. * Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. * Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. * Generate creative solutions and innovative ideas to increase employee engagement and retention. * Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. * Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. * This job requires up to 25% travel for internal and/or client-facing meetings * This role is an onsite position Education and Experience * Bachelor's degree preferred, HS diploma and equivalent experience required. * 2+ years of previous leadership experience in a customer service/customer relationship role * Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) * Experience with leading other leaders preferred * Previous experience in HCM/Direct Payroll Industry * Experience working with payroll, HCM, or HRIS software * Excellent knowledge of MS Office, including MS Excel * Strong interpersonal skills Physical Responsibilities: * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
    $74k-115k yearly 15d ago
  • Tax Client Manager

    Nichols Accounting Group PC

    Customer success manager job in Ontario, OR

    Full-time Description Tax Client Manager Who We Are At Nichols Accounting Group, we believe accounting is more than numbers - it's about people, purpose, and building legacies. Recognized as one of Idaho's Best Places to Work three years in a row, we care deeply about culture, work-life fulfillment, and yes - having a little fun along the way. Our Core Values Principled • Authentic • Intentional • Determined Our Mission To glorify God by using our knowledge, skills, and talents to develop our employees to be leaders assisting the business community in growing healthy, strong organizations. About the Role We are seeking a Tax Client Manager to join our growing Tax Department. In this role, you'll serve as a trusted advisor to a portfolio of clients, managing tax strategy, reviewing complex returns, and providing proactive consulting solutions. You'll also supervise and coach team members, ensuring high-quality deliverables and supporting their professional growth. What You'll Do Serve as the primary contact for client communication, consulting projects, and tax returns Review and approve client deliverables (tax returns, financial statements, and advisory projects) Manage client onboarding, billings, contracts, and engagement deadlines Provide proactive solutions for tax planning, risk mitigation, and business consulting Supervise, coach, and develop team members; provide oversight and distribute workload effectively Assist with IRS/state tax notice resolution and audit defense Collaborate with leadership to improve systems, expand services, and grow opportunities Contribute to firm advancement through leadership, training, and innovation What We're Looking For CPA license required Minimum of 5 years of progressive tax experience, preferably in public accounting Strong technical knowledge across individual, business, and multi-entity structures Supervisory or leadership experience with demonstrated ability to mentor others Excellent communication skills with a client-first mindset Proactive, self-starting, organized, and committed to delivering results with integrity Why Join Nichols? A values-driven firm with a mission bigger than numbers: To glorify God by using our knowledge, skills, and talents to develop employees into leaders who help the business community grow healthy, strong organizations. A culture consistently recognized as a Best Place to Work Opportunities for professional advancement (CPA exam support to help you succeed on the path to licensure) Leadership development including mentorship and career development programs Competitive compensation and flexibility for work-life balance emphasizing on family Comprehensive benefits including medical, dental, vision coverage, life and disability insurance, 401(k) retirement savings plan, paid time off, holidays, maternity leave, parental leave, and compensatory time off Benefits are available to full-time employees regularly scheduled to work at least 25 hours per week. Direct access to senior leadership and the chance to make a meaningful impact on both clients and your team Firm-sponsored events and team activities, camping trips, holiday parties, and more Ready to Apply? If you're ready to combine your technical expertise with leadership and mentorship, and you want to be part of a firm that values both performance and people, we'd love to hear from you. Apply today and help us build healthy, strong organizations that leave a lasting legacy. Nichols provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, or any other characteristic protected by federal, state, or local laws. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
    $81k-135k yearly est. 5d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Nampa, ID?

The average customer success manager in Nampa, ID earns between $57,000 and $140,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Nampa, ID

$90,000
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