Customer success manager jobs in Nebraska - 277 jobs

Deliver solutions that transform how construction gets done. Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. What You'll do Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role What You'll Bring High School Diploma or GED required Bachelor's Degree preferred or equivalent work experience At least three years of outside sales experience - preferably in an environment with set targets Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive Excellent time and territory management skills Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time Work a flexible and varied schedule What's In It for You In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including: Medical/Dental/Vision coverage effective on your first day of employment 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment Generous Paid Time Off policy and holidays including two days to give back to your local community Paid parental leave, sabbaticals, military leave Education reimbursement Up to five days per year of back-up daycare Life, accident and disability insurance Employee Assistance Program (EAP), company-paid wellness screenings Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given key performance indicators including customer retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of Cisco support services & software contracts including EAs + Building top level customer relationships with key SHI customers to ensure a positive customer experience. + Working with SHI sales to ensure they are reviewing Cisco roadmaps with stakeholders within the customer. + Partnering with the Cisco organization to co-sell effectively across a targeted list of customers + Continuous learning and development on new product technology offerings and Cisco support services & software specific offerings and programs. + Assisting in training SHI Sales on Cisco products & programs and how customers can benefit by leveraging their products & buying programs + Onboard customers to their Enterprise Agreement or other software subscription contracts + Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal + Schedule and hold Quarterly Business Reviews with customers + Update customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking customer`s true-forwards and consumption for EA subscriptions **Behaviors and Competencies** + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. + Impact and Influence: Can persuade others to consider different perspectives. + Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. + Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. + Business Acumen: Can analyze financial and operational data to make informed decisions. + Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations. + Results Orientation: Can set personal goals and work towards them, achieving results consistently. + Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions. **Skill Level Requirements** + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate + In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying programs. - Intermediate + Ability to articulate, sell, and quote Cisco support services, subscriptions, and buying programs - Intermediate **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + Ability to travel to SHI, Partner, and Customer Events + 2+ years of experience in a technical, business, or sales role + 1+ year experience in a Cisco dedicated sales support / subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives + Proficient in creating quotes within Cisco's Commerce Workspace for Renewals (CCW-R) & EAMP portal The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Cohere Beauty is a diverse team of strategic collaborators, product innovators, R&D formulators, and manufacturing professionals. Built on beauty and rooted in quality, our promise is to collaborate, co-innovate, co-develop, and co-manufacture. Promoting diversity and sustainability through our facilities and supply chains, Cohere Beauty's approach to social, safety, and environmental responsibility is grounded in a commitment to our employees, customers, and the communities where we live and work. At Cohere Beauty, we're here for what's next. Job Summary The Cohere Beauty Customer Service Manager (Omaha, Nebraska Location) plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's requirements, a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences is key. This is what you will do: Identify and pursue business opportunities to grow our existing customer base. Lead and manage the internal account management process, providing direction and support. Serve as the primary point of contact for cross-functional team leads, fostering effective communication and collaboration in support of our customers. Maintain relationships with customers by providing support, information, and guidance, while researching and recommending new opportunities. Understand customers' goals, challenges, and needs, and proactively identify opportunities to enhance their experience and drive success. Collaborate with cross-functional teams to address customer needs and deliver solutions that align with their objectives. Onboard new customers, providing guidance and support through the implementation process. Lead discussions with customers in relation to their forecast, changes, and newness, and update our internal files. Monitor customer satisfaction levels and proactively address any issues to maintain high levels of retention and loyalty. Analyze customer usage data and metrics to identify trends and opportunities for optimization. Prepare reports and presentations on customer success metrics, trends, and insights. Stay updated on industry trends, best practices, and competitive landscape to better understand customers' needs. Perform other duties as assigned. This is what you will need: Bachelor's degree or comparable experience. Proven track record of acquiring new customers and expanding product footprint in existing customer base. Strong interpersonal skills and ability to build rapport and trust with customers. Excellent communication skills, both verbal and written. Demonstrated ability to collaborate effectively with cross-functional teams. Empathetic and customer-centric mindset. Strong problem-solving skills and the ability to think critically and strategically. Proficiency in Microsoft Office Suite and CRM software. Ability to multitask, prioritize, and manage time effectively. High level of adaptability and resilience. Ability to work onsite. Ability to maintain regular and predictable attendance. We enthusiastically welcome your application, as we recognize the invaluable perspective, experience, and potential you possess. Apply with us today! Together, we win! #OMA1

Customer Success Manager (CSM) Omaha, NE | Full-Time, In-Office About Us At Remarcable, we're on a mission to modernize the construction industry by bringing better efficiency, visibility, and communication to electrical contractors and distributors. Our cloud-based platform streamlines purchasing and tool management, helping contractors save time and money so they can focus on building the future. We're a fast-growing team of tech savvy contractor and distribution experts located coast to coast, with a growing hub in Omaha. The Role As a Customer Success Manager (CSM), you'll be the trusted partner for our customers-ensuring product adoption, guiding them through additional features, and driving long-term success. You'll play a critical role in building strong relationships, solving challenges, and helping customers get maximum value from our platform. Your work will directly contribute to customer satisfaction, retention, and company growth. What You'll Do Relationship Management: Serve as the primary contact, building strong, lasting partnerships with contractors and distributors. Product Expertise: Lead demos, trainings, and check-ins while keeping customers informed of new features and best practices. Customer Advocacy: Share customer feedback with internal teams to influence product development and continuous improvement. Retention & Growth: Monitor account health, prevent churn, secure renewals, and identify upsell opportunities. Collaboration: Partner with Sales for smooth handoffs and work with Product to align customer needs with the roadmap. Who You Are 3-5 years of experience in Customer Success, Account Management, or a related role (B2B SaaS experience preferred). Background in construction (electrical, mechanical, or general) or construction technology is a strong plus. Excellent communicator with strong interpersonal and problem-solving skills. Quick learner with technical aptitude and experience using CRM or customer success tools (Salesforce, MS Office, etc.). Proactive, self-motivated, and able to thrive in a collaborative environment. What We Offer Competitive salary Annual Bonus Healthcare benefits including medical, dental, vision, life insurance, STD and LTD. 401(k) with company match. 2 weeks PTO in 1st year An opportunity to join a fast-growing company shaping the future of construction technology Collaborative in-office environment in Omaha, NE Ready to help contractors modernize their business and build the future with us? Apply now and join the Remarcable team!

Description At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose - we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly - we have big ideas and are empowered to “think like an owner.” Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected - our favorite thing about our workday is each other. Support one another - no one says, “That's not my job.” Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood - we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want Do you build great customer relationships that inspire loyalty? Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business? Do you easily multitask and juggle the many demands on your time while engaging and following up with customers? Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers? What you will do As a Customer Success Manager, you will partner with healthcare organizations and provide innovative solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote portfolio development, expansion, retention and loyalty. In addition, you'll strategize with Growth Team members to devise and facilitate customer success plans, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health's solutions. Finally, you'll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the Challenger TM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding. What you need Bachelor's Degree Required Healthcare experience a plus The ability to travel up to 30%. Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customer service and sales Effective presentation and facilitation skills Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred High learning agility and ability to think critically Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through A valid driver's license is required Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 - $120,000 exclusive of fringe benefits or potential bonuses. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Again, hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. In general, NRC Health's positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities. Inclusion & Belonging At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy. Have Purpose. Think Boldly. Feel Connected. Be Understood.

Job Description Customer Success Manager (CSM) Omaha, NE | Full-Time, In-Office About Us At Remarcable, we're on a mission to modernize the construction industry by bringing better efficiency, visibility, and communication to electrical contractors and distributors. Our cloud-based platform streamlines purchasing and tool management, helping contractors save time and money so they can focus on building the future. We're a fast-growing team of tech savvy contractor and distribution experts located coast to coast, with a growing hub in Omaha. The Role As a Customer Success Manager (CSM), you'll be the trusted partner for our customers-ensuring product adoption, guiding them through additional features, and driving long-term success. You'll play a critical role in building strong relationships, solving challenges, and helping customers get maximum value from our platform. Your work will directly contribute to customer satisfaction, retention, and company growth. What You'll Do Relationship Management: Serve as the primary contact, building strong, lasting partnerships with contractors and distributors. Product Expertise: Lead demos, trainings, and check-ins while keeping customers informed of new features and best practices. Customer Advocacy: Share customer feedback with internal teams to influence product development and continuous improvement. Retention & Growth: Monitor account health, prevent churn, secure renewals, and identify upsell opportunities. Collaboration: Partner with Sales for smooth handoffs and work with Product to align customer needs with the roadmap. Who You Are 3-5 years of experience in Customer Success, Account Management, or a related role (B2B SaaS experience preferred). Background in construction (electrical, mechanical, or general) or construction technology is a strong plus. Excellent communicator with strong interpersonal and problem-solving skills. Quick learner with technical aptitude and experience using CRM or customer success tools (Salesforce, MS Office, etc.). Proactive, self-motivated, and able to thrive in a collaborative environment. What We Offer Competitive salary Annual Bonus Healthcare benefits including medical, dental, vision, life insurance, STD and LTD. 401(k) with company match. 2 weeks PTO in 1st year An opportunity to join a fast-growing company shaping the future of construction technology Collaborative in-office environment in Omaha, NE Ready to help contractors modernize their business and build the future with us? Apply now and join the Remarcable team! Compensation Range: $60K - $80K

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything. Our associates. . . Have Purpose - we do work that matters for our partners, the community, and the healthcare industry. Innovate with us to move healthcare forward. Give back to the community with paid volunteer time off. Think Boldly - we have big ideas and are empowered to "think like an owner." Fit your role and do what you love. Grow and develop along a career path designed by you. Feel Connected - our favorite thing about our workday is each other. Support one another - no one says, "That's not my job." Celebrate with each other at beer:30, virtual events, and company gatherings. Be Understood - we are each unique and want to live our best lives at work and home. Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave. Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan. Who we want * Do you build great customer relationships that inspire loyalty? * Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business? * Do you easily multitask and juggle the many demands on your time while engaging and following up with customers? * Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers? What you will do As a Customer Success Manager, you will partner with healthcare organizations and provide innovative solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote portfolio development, expansion, retention and loyalty. In addition, you'll strategize with Growth Team members to devise and facilitate customer success plans, which requires teaming with multiple decision-makers, a working knowledge of the healthcare industry, and a thorough understanding of NRC Health's solutions. Finally, you'll participate in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the ChallengerTM sales method. Challenger TM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding. What you need * Bachelor's Degree Required * Healthcare experience a plus * The ability to travel up to 30%. * Excellent verbal, written and interpersonal communication skills with a demonstrated interest in and aptitude for customer service and sales * Effective presentation and facilitation skills * Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred * High learning agility and ability to think critically * Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through * A valid driver's license is required Compensation In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 - $120,000 exclusive of fringe benefits or potential bonuses. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Again, hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. In general, NRC Health's positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities. Inclusion & Belonging At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy. Have Purpose. Think Boldly. Feel Connected. Be Understood.

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role Your Role We're looking for a Customer Success Manager to focus on retaining and expanding our Mid Market Football customers across the APAC region. You'll help users get the maximum benefit and higher return on investment out of their subscription. In this role, you'll: * Develop strong customer relationships. You'll maximize satisfaction across a group of accounts and become a trusted partner for your customers. * Be involved in all aspects of support and account management. You'll demonstrate our products, educate customers, and carry out a range of engagement and commercial activities. * Work toward goals. Throughout the year, CSMs work toward achieving monthly, quarterly and yearly renewal targets. You'll run meetings to truly understand client needs and identify opportunities for upselling additional services. * Work effectively and efficiently with your AE colleagues to ensure all market opportunities are capitalised on. For this role, we're currently considering candidates who live within a commuting distance of our offices in Sydney. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office. Must-Haves * Experienced. You've held a client-facing role, preferably in a technology company. * Excellent communicator. Presentation skills are key in this role. * Technology-savvy. We don't expect you to build an application programming interface, but you should understand what an API is and be able to pitch that to clients. * A relationship builder. Building strong relationships is key in order to drive expansion and renew customers. * Willingness to travel. You're happy to hit the road and visit customers on a consistent basis, as often as a few times a month. Nice-to-Haves * Sports background. If you've been active in the sports industry or played sport at any level, that's a big plus. * Salesforce experience. Previous knowledge of this customer relationship management system would be an asset, but it is not required. * Proactive. You enjoy going the extra mile to help a customer. Seeking out ways to help them improve their product experience is a step you like to take. * Analytical. You're comfortable looking through metrics that showcase user behavior and engagement. * Autonomous. You're a self-starter and are able to take initiative to solve problems. * Project management. You'll be working with multiple stakeholders both internally and externally, so being able to multitask is essential. Our Role * Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too. * Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas. * Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing. * Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech you need to do your best work. * Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees-but no matter where you're located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health. Compensation The base salary range and on-target earnings (OTE) for this role are displayed below. Typically, the total compensation will fall within the middle of the OTE band. Our compensation decisions are based on an individual's experience, skills and education in line with our internal pay equity practices. Final compensation will depend on your performance against quotas outlined in your Individual Sales Plan (ISP) upon hire. Base Salary Range $43,400-$72,800 AUD On-Target Earnings $62,000-$104,000 AUD Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you. 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Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Company:Marsh McLennan AgencyDescription: Client Manager - Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Manager on the Business Insurance team, you'll: Maintain files in agency management system and document management system in an orderly, up-to-date manner. Perform account transactions including but not limited to applications, quotations, ID cards, endorsements, invoices, binders, renewals, certificates, follow-up and correspondence on assigned accounts. Obtain renewal information from the insured and company on designated accounts prior to renewal and completes applications as needed. Maintain a concern for timeliness and completeness when interacting with customers, agency and company personnel to minimize potential for errors & omissions claims. Review existing accounts to determine if additional lines of insurance should be solicited. Receive and review all terminations and cancellations to determine action to be taken. Actively review increases in limits and/or overages or rounding out accounts through sales to clients at service contact opportunities. Document all material conversations with insured and/or carriers regarding exposures and coverages. Manage a book of business alongside the assigned Producer on the account. Gather and prepare submission information as appropriate to the account and coordinates the remarketing process. Participate in client meetings. Conduct on-line rating and use of insurance analysis tools. Consistently strive to make a positive contribution to customer satisfaction. Assist production unit in special projects related to sales and/or servicing. Ensure confidentially of information acquired. Respond to client on all facets of customer service including coverage review, analysis and recommendations, quoting and securing coverage, and claims assistance with minimal guidance. Our future colleague. We'd love to meet you if your professional track record includes these skills: High School diploma or general education degree; some college or higher education preferred 3-5 years' experience in underwriting, rating and billing or prior insurance experience at an agency or related company 1-2 years' experience providing customer service to commercial lines customers. These additional qualifications are a plus, but not required to apply: Ability to read and interpret documents such as renewal applications, workers' compensation mod sheets and procedures manuals. Ability to professionally communicate information and respond to questions from groups of managers, clients, customers and the public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: ************************************ ********************************** ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #MMABI

Job Description At INSight Partners, the Personal Lines Client Services Manager provides guidance and leadership to our Personal Lines Account and Client Managers. This role is designed for a licensed and experienced insurance professional who excels at coaching, training, and accountability. Client Services Managers lead onboarding efforts for new locations, oversee workflow development and training, and ensure consistency and quality across the team through audits and performance support. JOB RESPONSIBILITIES Team Leader & Coach: Provide guidance, coaching, and accountability for Account and Client Managers across the Personal Lines department. Onboarding Lead: Take the lead on onboarding new locations, ensuring seamless integration into INSight's processes and standards. Workflow Developer: Collaborate with operations and leadership to create and update workflows, ensuring they reflect best practices and compliance requirements. Trainer: Deliver training on workflows, processes, and best practices to Account and Client Managers. Quality Auditor: Conduct audits of work completed by team members to ensure accuracy, compliance, and consistency. Accountability Partner: Provide feedback and hold team members accountable for adherence to workflows and performance expectations. Project Contributor: Lead or participate in special projects to improve efficiency, client service, or operational consistency. Flexible Contributor: Step in where needed to support organizational goals and client success. SKILLS AND STRENGTHS Strong leadership and coaching skills with the ability to inspire and guide others. Excellent communication and presentation abilities. Highly organized with proven time management and accountability skills. Experienced in workflow/process development and auditing. Proficient with agency management systems and other insurance technology systems. Adaptable and able to balance multiple priorities in a fast-paced environment. **

The Client Executive on the Employee Benefits team is responsible for client satisfaction of our largest, most complex clients. The Client Executive partners with Benefits Advisors to provide a consultative and strategic approach to designing benefit programs that best fit the client's goals. The Client Executive is expected to consistently provide excellent customer service to our clients, as well as establish effective working relationships with internal partners and carriers. Responsibilities Strategic Account and Client Relationship Management: Organize workflow and follow established service timelines to support sales efforts effectively. Maintain open and clear communication channels with internal partners, clients and carriers. Work closely with the Account Manager and act as liaison between the Account Manager and Advisor when applicable. Plan an employee communication strategy with the client, working with the Account Manager in the preparation of communication materials, review and approve appropriate employee communication material to be used by the client, and deliver material to the client. Conduct employee meetings and / or webinars as needed. Provide analytical support to meet the data and reporting needs of the client. This includes assistance in developing routine client reports for a variety of purposes, including renewal information, renewal history, mid-year planning, stewardship, monthly or quarterly utilization and claims analysis, etc. Assist with creation of custom reports as needed to respond to client inquiries. This includes plan cost variances, plan change analysis, claim history, claim projections, etc. and assist with complex analysis of data when required. Communicate critical issues to Advisors and the Service team. Insurance Product Knowledge: Stay current in the group insurance industry and working knowledge of various funding methods, state and federal legislation, insurance products, self-insurance programs, and Section 125 plans and maintains the ability to evaluate provider networks. Remain well-versed in self-funded insurance arrangements with the ability to apply advanced concepts. Develop strong knowledge of industry, markets, companies, and carrier appetites. Learn and understand alternative benefit opportunities to explain and offer to clients when applicable. Remain informed regarding UNICO resources, industry information, and new product information. Develop and maintain excellent carrier relationships. Cross-Functional Collaboration: Organize workflow and follow established service timelines to support sales efforts effectively. Maintain open and clear communication channels with internal partners, clients and carriers. Work closely with the Account Manager and act as liaison between the Account Manager and Advisor when applicable. Plan an employee communication strategy with the client, working with the Account Manager in the preparation of communication materials, review and approve appropriate employee communication material to be used by the client, and deliver material to the client. Conduct employee meetings and / or webinars as needed. Provide analytical support to meet the data and reporting needs of the client. This includes assistance in developing routine client reports for a variety of purposes, including renewal information, renewal history, mid-year planning, stewardship, monthly or quarterly utilization and claims analysis, etc. Assist with creation of custom reports as needed to respond to client inquiries. This includes plan cost variances, plan change analysis, claim history, claim projections, etc. and assist with complex analysis of data when required. Communicate critical issues to Advisors and the Service team. Requirements Education | Experience Education: Bachelor's degree preferred. Experience: Minimum 5 years of experience in benefits brokerage, insurance or employee benefits customer service, account administration, or a related field preferred. An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications Strong knowledge of employee benefits, self-funding arrangements and group insurance, including underwriting principles, and carrier processes. Proven experience managing complex client relationships and delivering strategic benefit solutions in a consultative or client-facing environment. Ability to interpret and apply benefit-related regulations (e.g., ERISA, ACA) and stay current with industry trends and legislative updates. Proficiency with data analysis related to premiums, claims, and plan performance; comfort with applying basic algebra and interpreting financial metrics. Licensure: State life and health insurance license, or ability to obtain, required Knowledge | Skills Proven ability to manage multiple projects at a time while paying strict attention to detail. Demonstrated ability to communicate and present information professionally and effectively at all levels of the organization. Ability to successfully interact with a variety of client personality types. Ability to follow up on activities from start to finish while working independently. Strong analytical skills with the ability to assess risk, interpret market trends, and develop client focused solutions. Exceptional communication skills, with the ability to explain complex concepts in a clear, client-friendly manner. Alignment with UNICO's core values: professionalism, trust, teamwork, and positivity. Proficient in Microsoft Excel, PowerPoint, Outlook, and a variety of other software, systems, and programs, with the ability to learn new software applications. Physical Demands This role's physical exertion is sedentary and within an office environment. Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Substantial movements and repetitive motion of the wrists, hands, and fingers. Individuals should have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading.

Job DescriptionSalary: $55k-$70k Join our Dynamic Team as Client Experience Manager! Are you passionate about delivering an outstanding client experience and leading a team in a collaborative, fast-paced environment? Do you excel at building and maintaining strong client relationships, mentoring others, and streamlining service operations? If so, we would love to connect with you! Our growing independent Insurance and Financial services firm is seeking a dedicated Client Experience Manager to oversee our client service team and ensure our clients receive the highest level of personalized support and care. This is a key leadership role with direct impact on both client satisfaction and operational excellence. What Youll Do: Lead and manage the Client Service Team, fostering accountability, collaboration, and growth Serve as the direct communication link between the Client Service Team and the Executive Team Take ownership of all client escalations, ensuring timely, thoughtful, and effective resolution Build and maintain strong client and vendor relationships that align with the firms mission and strategy Implement, refine, and scale processes within our CRM to create efficiency and consistency Continuously look for ways to elevate the overall client experience Develop and enhance onboarding systems that ensure smooth, professional client transitions Design and implement training programs to onboard and upskill team members Provide progress updates to the Executive Team on key initiatives, milestones, and completion timelines Assist with hiring process Establish & monitor performance metrics Provides timely & constructive performance feedback to support employee development Oversee corrective action in a fair and consistent manner in line with company policy Experience Youll Bring: Bachelor's degree or 5yr related prior management experience highly preferred Proven success leading a fast-paced client service team with measurable results Excellent analytical and problem-solving skills with a proactive mindset Exceptional written and verbal communication skills with attention to detail Strong interpersonal skills with the ability to inspire confidence and trust Ability to prioritize competing demands and drive projects to completion Proficient with Microsoft office suite Bonus Points Active Life, Health, and Annuities License Experience with Wealthbox CRM, Orion, Wealthscape, or AI-driven client tools Experience at an RIA or Wealth Management Firm What Youll Get: Amazing Benefits: Comprehensive medical, dental, vision, and 401(k) plans (with matching options) Generous PTO Package: Enjoy a balanced work-life schedule Continuous Development Opportunities: Grow both personally and professionally with ongoing training and development Charitable Giving Participation: Be a part of our commitment to making a difference in the community Team-Centric Environment: Join a collaborative team dedicated to our core motto: Do the right thing, for the right reason, at the right time. General Physical Requirements: Ability to sit for extended periods of time Ability to walk short distances within the office Ability to lift & carry up to 50lbs Ability to reach above and below shoulder level to access items or equipment Who We Are: Retire SMART is an independent financial advisor firm. Through a SMART Plan process, we help take the uncertainty out of our clients financial future so they can enjoy the retirement they have always imagined. We are proud to serve clients who are engaged and happy with our exceptional service. Each contact we have with a client is an opportunity to make them feel welcome and well cared for. Our team takes pride in being the best at what we do. We work hard and have fun. We are constantly learning. We help each other achieve goals as a team and encourage each others personal development. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team! If youre ready to make a meaningful impact and grow with a forward-thinking firm, we invite you to apply and be a part of our journey! Retire SMART is an Equal Employment Opportunity Employer. Everyone is welcome here as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.

Job Description Account Manager is responsible for contacting all customers who's Rental Agreements have expired and working with them in whatever it is feasible to maintain the account. This position, though requiring extensive telephone collection type activity, is more a sales than a collections job. The Account Manager's priority is to re-sell the Rental Agreement and educate the customer rather than simply calling to collect money. Account Manager / Collection Specialist is a great opportunity and offers great pay and benefits. Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is very helpful to the success at this job. Requirements/Responsibilities Account Manager / Collection Specialist main responsibilities include, but are not limited to the following: * Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer's need, expectation or problem. This will most often be done by phone but may require going to the customer's residence to either discuss their account or pick up the merchandise either at the customer's request or as a dictated by Company Policy. * Demonstrate diligence, urgency, impartiality and consistency regarding accounts management. * Contact references on all accounts that do not return calls. * Mail letters according to mail program. * Recognize and create opportunities to renew customer agreements * Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely. * Handle field collections and de-installations. * Fluency in English is a must, fluency in Spanish is highly desirable. We offer competitive base pay, commissions, bonuses and a complete benefits package. Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automative sales is important to the success at this job. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Who We Are West solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight. As part of West's commitment to investing in category-leading platforms that address evolving enterprise needs, we are pleased to introduce WestCX to our portfolio. WestCX will serve as the technology and innovation engine behind two distinct go-to-market brands: Mosaicx and TeleVox. WestCX strengthens our position in delivering AI-driven, omnichannel solutions that automate interactions and optimize engagements, improving efficiency and customer satisfaction. Together, the brands will collaborate to bring advanced technology and communication solutions to organizations seeking personalized engagement and experiences. Visit ************ to learn more. Mosaicx is Hiring: Strategic Account Manager About the Role: As we push the boundaries of what's possible in customer experience technology, Mosaicx is seeking a dynamic Strategic Account Manager to drive our growth strategy. This pivotal role offers the opportunity to make an immediate impact at a rapidly growing company where you can establish your reputation as a key contributor to our success. We're looking for a proven hunter with the desire to join an innovative growth company that continues to invest in the fast-moving customer experience industry. If you have a demonstrated track record in customer experience and contact center technology solution sales, we want to hear from you! Key Responsibilities: Hunt and acquire new logo accounts to expand Mosaicx's market presence Execute and manage the complete sales cycle to generate new solution sales Develop and maintain expert-level knowledge of Mosaicx CX solutions and competitor offerings Identify and present compelling value propositions to drive additional solution purchases Research emerging industry trends to enhance Mosaicx's value proposition Establish yourself as a trusted advisor with deep industry and solution expertise Proactively manage pipeline with timely opportunity updates and monitoring Coordinate sales operations resources to improve sales cycle efficiencies Achieve assigned revenue quotas and growth targets Required Qualifications: Bachelor's Degree in business, information technology, or related field Equivalent professional experience may be considered 5+ years selling SaaS solutions in customer self-service (B2C), contact centers, or related areas Proven ability to close deals generating $500K-$1M in annual revenue Demonstrated success negotiating and closing complex mid-market to large enterprise deals Experience managing and growing accounts Ideal Candidate Profile: New logo hunter with finance industry experience preferred Knowledge of CX (customer experience) and IBA (intelligent business automation) Knowledge of conversational IVA Experience in finance-related secure payments Hungry, motivated self-starter ready to drive new business growth Essential Skills: Strong account relationship management and opportunity identification Ability to work independently with minimal supervision Excellent time-management and self-direction capabilities Superior relationship building and interpersonal skills Exceptional written and oral communication skills Experience delivering compelling presentations to large audiences Willingness to travel on short notice as business needs require If you're ready to take on this exciting challenge and grow with a dynamic company at the forefront of customer experience technology, apply today to become part of the Mosaicx success story! In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family. Medical, dental, vision insurance Health savings and flexible spending accounts Mental health and wellness program (EAP) Paid time off including vacation, holiday and sick time 401(k) retirement plan with company match up to 6% after one year Tuition reimbursement & in house learning platform Service awards. . . and much more Apply today and be a part of Innovative Technology! We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.

Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices, Caregility is helping to transform healthcare delivery across inpatient and outpatient settings. Caregility is seeking a Strategic Account Manager in the Mid-West States. This is a Full-Time Exempt Role. The position will be remote, however travel will be required to potential clients, existing clients, trade shows, and to our headquarters in New Jersey, and other as required. Our ideal candidate would reside in one of the Mid-West States. The Strategic Account Manager will achieve maximum sales profitability, growth and account penetration within assigned accounts. The position is responsible and accountable for overall sales processes from initial contact and understanding client needs to the closure of the product/service delivery. The Strategic Account Manager promotes/sells/secures orders from existing and prospective customers through a relationship and solution based approach. The Strategic Account Manager must present existing products and services to current and prospective clients and is accountable for ensuring client requirements are understood and communicated to service teams within Caregility efficiently and effectively. Roles & Responsibilities * Generate revenue in assigned accounts in accordance with established quota. * Develop new sales leads and opportunities through various prospecting techniques. * Manage existing sales leads and opportunities within the assigned territory. * Develop responses for RFPs, RFI's, RFQ's, etc. * Generate demand for company service and solution offerings. * Manage the CRM to ensure information on all accounts and/or prospects is accurate and up to date. * Develop supportive relationships with partners to assist with sales opportunities. * Develop supportive relationships with other internal company organizations to ensure the facilitation and successful implementation of completed sales internally. * Responsible for knowledge of and adherence to all internal company policies and procedures. * Responsible for development of Master Service Agreements, Non-Disclosure and other agreements for company Services with Customer's Contract Offices. * Play a key role in the negotiations between company contracting office and the customers contracting offices. * Other duties as assigned. Skills & Abilities * Has proven contacts and relationships in the assigned healthcare region. * Proven prospecting and marketing skills to generate new business. * Familiar with hospital/health system contracting and compliance. * Ability to work independently. * Must also be able to participate and work well in a team environment. * Self-motivated person with the ability to close opportunities. * Ability to work on own initiative, driving new opportunities creation through self-managed programs. * Ability to sell complex technical solutions. * Must be highly organized. * Excellent written and oral communications skills. * Be able to cope with multiple projects under stringent deadlines. * Ability to effectively work with others. * Strong problem-solving skills. * Strong negotiating skills. * Ability to provide a high level of customer satisfaction. * Present a professional appearance at all times. Education & Qualifications * 5+ years of sales experience preferably in telehealth, virtual care, or clinical solutions. * 5+ years of experience in closing business. * Previous knowledge of selling into healthcare systems and hospitals. * Proven experience developing a sales territory and exceeding quota. * Proven experience in demand generation. * Understanding of the audio, video and web communications and collaboration environment. * Proficient in Microsoft Suite (Excel, Word, PowerPoint). Additional Requirements * Ability to lift 25 lbs. * Frequent sitting, standing, walking. * Domestic travel requiring multi-night stays within and at times outside the local work area. * Ability to travel. * Passport desirable. * Must be willing to complete background check and drug screen as required by current or future contracts. If you share our passion to make healthcare more connected, more efficient, and more personal, join us and you'll be rewarded with an excellent salary and benefits package, including 401k and Flex 125 plans. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, marital status, gender, national origin, caste, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

**The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers, including U.S. Department of Defense agencies, prime contractors, and other strategic accounts. The SAM builds deep, long-term relationships and ensures customer needs are translated into executable internal commitments that drive satisfaction and growth.** **This role is critical to improving customer intimacy, eliminating fractured customer interactions, and creating a unified, customer-focused engagement model. The SAM anticipates customer needs, captures demand signals, influences requirements, and ensures the organization delivers on its commitments.** Role is remote with travel required to customer locations as needed. **Key Accountabilities** + Capture demand signals and forecasts to inform pipeline and resource planning. + Shape requirements and influence specifications during early engagement. + Lead customer Q&A, pricing discussions, and proposal clarifications in partnership with Proposal and Pricing teams. + Serve as primary escalation point of contact for assigned accounts. + Partner with Program Managers to balance customer commitments with delivery feasibility. + Act as the "voice of the customer" across the organization, advocating for needs while balancing business interests. + Track, report, and continuously improve account performance, including revenue, profitability, customer satisfaction, and contract execution. **Core Competencies & Skills** + Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic account planning and growth mindset. + Commercial and technical fluency to bridge customer and internal teams. + Risk awareness and anticipation of customer or delivery challenges. **Critical Behaviors** + Prioritizes customer intimacy while protecting company interests. + Anticipates and surfaces customer needs/issues before they escalate. + Partners cross-functionally with Program Management, Operations, Engineering, and Contracts. + Communicates clearly and transparently with both customers and internal stakeholders. + Operates with integrity and ensures compliance with FAR/DFARS, ITAR, and all applicable government contracting requirements. **Success Measures** + Forecast accuracy within ±10% of assigned customers. + ≥90% customer satisfaction score in account-specific surveys. + Zero "surprise escalations" not pre-flagged to leadership. + Growth in share of wallet or follow-on awards within 2 years. + On-time delivery (OTD) performance for assigned accounts. **Qualifications** **Must-Have** + Bachelor's degree in business, engineering, or related field. + 8+ years of proven experience in account management, business development, or related role within the defense or aerospace industry. + Demonstrated success managing relationships with U.S. Department of Defense agencies and/or prime contractors. + Strong understanding of the U.S. defense acquisition process, contracting vehicles, and regulatory requirements (FAR/DFARS, ITAR). + Exceptional interpersonal and communication skills, with the ability to build trust and influence across multiple levels. **Preferred** + Master's degree in business, engineering, or related field. + Experience with complex capture strategies, early requirement shaping, and multi-year account planning. + Familiarity with CRM systems and pipeline forecasting tools. + Track record of delivering account growth (expansions, follow-on awards, or increased share of wallet). **Compliance & Culture** + Ensure all customer engagements and transactions comply with applicable regulations, including ITAR, FAR/DFARS, and other U.S. government contracting requirements. + Maintain the highest standards of ethical conduct and integrity in all dealings with customers and partners. + Actively model and reinforce Ralliant/PacSci EMC cultural attributes: _We Win as One Team, We Unlock Growth, We Deliver with Discipline, and We Learn by Doing._ \#LI-RG1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About PacSci EMC** Pacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading-edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC's experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to ******************** EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, pursuant to our subcontractor status on highly sensitive national security matters, Mechanical Assemblers and all other floor personnel who frequently shift cell assignments, as well as any personnel directly working with the following contract are subject to the following contractual provision: THAAD PRIME Flowdowns (H-Clauses) H-42 FOREIGN PERSONS, paragraph D., "All employees of all entities that make up the Contractor's team, whether subcontractors, consultants, or anyone who works with or on behalf of the Contractor will be citizens of the U.S." Accordingly, only U.S. citizens will be qualified to fill these roles. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It's how we achieve more together - for each other, for our customers, and for the world. ******************************************** We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package. **Pay Range** The salary range for this position (in local currency) is 126,700.00 - 235,300.00 **Is this role subject to ITAR?** The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.