Customer success manager jobs in Nevada - 375 jobs

EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale Client requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com. EdgeCore is hiring a Client Solutions Partner to own a hyperscale client relationship end-to-end. You'll be the bridge between operations, construction, engineering, and security teams - translating technical complexity into clear executive communication and ensuring a world-class client experience at our Reno campus. You need deep data center operational knowledge-but your job is client partnership, not running the facility. Reporting directly to the VP of Client Experience and based in Reno, NV you'll own one hyperscale client relationship across that campus. This isn't a support role-you're a strategic partner to both the client and EdgeCore leadership. What you build here becomes the foundation for how EdgeCore scales client experience across a growing hyperscale portfolio. This role is dynamic and unpredictable. Last-minute client requests, after-hours incidents, surprise audits-it's all part of the job. If you thrive on variety, stay calm under pressure, and can navigate tough conversations with grace, you'll excel here. Own day-to-day relationship for a hyperscale client, engaging everyone from field technicians to C-suite executives Deliver quarterly business reviews that demonstrate value and drive strategic conversation Translate complex technical data into clear, executive-ready communications Influence cross-functional teams and resolve conflict diplomatically Advocate for the Client while balancing EdgeCore's operational priorities. Craft executive-ready communications during incidents with clear, calm messaging Lead post-incident reviews and identify improvements proactively Act as first escalation point, make real-time decisions during critical issues, provide after-hours or weekend support when required. Manage site vendors: landscaping, janitorial, pest control, gates, parking, building upkeep Plan and execute client events: cookouts, site tours, VIP visits Resolve unexpected issues that keep facilities running smoothly Partner with Core Operations and Accounting teams with power billing activities Track and report PUE, load factors, cost per kW Ensure accurate client billing and resolve discrepancies with finance and operations teams Develop SOPs, EOPs, operational runbooks, and RACI matrices Define and document the Client Solutions Partner operating model to scale across EdgeCore's portfolio Prepare QBRs with data-driven insights and own recurring operational reporting Support Ready for Service (RFS) milestones for client expansions Lead client onboarding: site tours, systems training, operational integration Track contractual SLAs and KPIs across both facilities, address performance gaps proactively Coordinate with legal/commercial teams on contract amendments Your Experience and Qualifications 3-5 years hands-on data center operations experience, including power, cooling and controls systems. 3+ years managing hyperscale or enterprise client relationships in technical capacity. Skilled in building trust and managing relationships across field technicians, clients, and executive stakeholders; adept at reading people, adapting communication, and de-escalating conflict. Proven ability to stay calm and effective under pressure with an ownership mindset in dynamic environments. Proficient in interpreting single-line diagrams across electrical, mechanical, controls, security, fire/life safety, and telecom systems. Strong understanding of N+1 redundancy, EPMS/BMS/DCIM data, and data center power, cooling, and controls fundamentals. Experience with interval meter data, capacity analysis, and load forecasting across multiple facilities. Demonstrated multi-site client and stakeholder management, from daily operations through executive engagement. Familiar with data center lease structures, SLAs, and KPIs (uptime, PUE, capacity utilization, cost per kW). Experience with utility billing reconciliation, invoice validation, and cost allocation. Skilled in interpreting lease agreements and managing SLA provisions, billable items, and service commitments. Advanced Excel capabilities (pivot tables, financial modeling, data visualization). Proficient in CRM, ticketing, and workflow platforms; PMP/CAPM certification preferred. Able to influence without authority, build scalable systems, and define “great” in new or evolving roles. What We Offer This is a full-time salaried position, including a performance-based annual bonus as well as equity compensation. Base pay range: $130,000 - $160,000 depending on experience. This role currently requires on-site presence four days per week at our Reno, NV location. Occasional travel required to support client needs. Based in Reno, NV (four days/week on-site required). Medical, dental & vision insurance coverage. Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA). 3 weeks of PTO annually, plus 11 paid holidays. Company-paid life insurance & disability insurance. Company sponsored employee assistance and discount programs. 401(k) retirement savings plan with a company contribution.

Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. WHAT IS THE POSTION The Enterprise Customer Success Manager will maximize client renewal and growth rates by cultivating implementations that get results. You will design implementations to support customer goals, grow capacity and drive adoption of best practices focused on creating successful student outcomes everywhere learning occurs. You will evaluate data, shares progress and results to key stakeholders, and intervene when implementations are not meeting expectations. This role requires strategic thinking, effective communication at all levels within Edmentum and in school districts, change management, tenacity, and attention to detail to keep complex implementations on track and growing. In addition, you will position the capabilities of Edmentum solutions and promote proven implementation models during the sales process. WHAT YOU WILL DO Strategic Implementation Planning: Design client-facing implementation plans and timelines by learning about client resources, conducting a needs analysis, and determining goals and evaluation metrics. Serve as an escalation point to facilitate the resolution of unexpected issues. Develop and communicate risk management plans as needed to ensure successful implementation outcomes. (Notice patterns and figure out how to solve challenges before they become problems.) Client Relationship Management: Work with customers in large school districts, supporting district leadership, school leadership, and teachers. Build implementations that scale and are aligned with district strategic plans. Map and build strong relationships throughout the customer organization and develop effective communication, engagement and buy-in from principals, directors, and cabinet-level stakeholders. Product Knowledge: Be a subject matter expert who owns the implementation of program outcomes from start to finish. (Develop deep knowledge of Edmentum's products and demonstrate deep understanding of State accountability plans, assessments, curriculum requirements, and key classroom trends.) Client Satisfaction: Monitor and maintain high levels of customer satisfaction, while managing expectations. (Check in with customers to make sure we're meeting their needs and achieving expected outcomes -with the goal of bringing more exceptional experiences to people across our customer base.) Program Usage: Increase adoption of Edmentum programs by providing strategic thought partnership. (Establish strong relationships both internally and externally to drive programs forward, build capacity, increase fidelity, and ensure the achievement of customer goals and outcomes.) Sales Support: Support sales by demonstrating credibility and high levels of expertise in meetings. Partner with Sales to promote the future growth of the company based on exceeding revenue and retention goals. Team Collaboration: Ensure all stakeholders have a 360-degree view of customer health. (Ensure that communications, schedules, and customer records are accurately maintained and up to date.) WHAT IS REQUIRED Required to reside in Las Vegas Master's degree in Education strongly preferred 7+ years of combined experience leading education technology implementation 3+ years of experience supporting SaaS k-12 program implementation Strong leadership skills, including a history of leadership in a K-12 school district Ability to communicate persuasively and effectively both verbally and in writing across all levels of a district, from superintendent to teacher Knowledge of current educational trends, research, and state-specific requirements Proven track record engaging in complex conversations with administrators, cabinet, and C-level leadership Strong listening and questioning skills to gain a strategic understanding of partner needs and challenges Strong understanding of curriculum and instruction Strong understanding of project and program management Ability to be broadly focused and manage multiple efforts concurrently Advanced risk management and contingency planning experience Strong analytic and problem-solving skills to help districts overcome barriers and maximize the adoption of best practices Ability to analyze client usage and student progress and performance data to make data-driven recommendations Confidence to identify and communicate implementation missteps with clients Ability to work in fast-paced, changing, and ambiguous environments Self-motivated, proactive individual who thrives on doing a job well, exhibits passion, enthusiasm, and a positive outlook Passion for driving change in education Ability to travel up to 65%Ability to communicate effectively across multiple stakeholders including Executive Leadership Maintain working knowledge of industry, market, and competitive landscape Fosters a culture of inclusion and cross-functional collaboration Demonstrates integrity, ethics, and a commitment to Edmentum's mission and values Job Application Deadline: October 24, 2025 Pay range for this role: $100,000-$110,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact ***********************. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum's notice regarding the collection of personal information from interested candidates is available here

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. Your day-to-day Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. What you bring to the team 4-year college degree in a business area, technical area or equivalent 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results Proven ability to influence colleagues and customers to act in high impact situations. Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security Current knowledge of cybersecurity solutions and productivity suites. Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership Evidence of pristine documentation, executive communications, white papers, etc. Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives Ability to work independently, ability to adapt quickly, positive attitude Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments to our ecommerce clients and operates in a manner consistent with being recognized as the premier fulfillment provider in our space. His/her approach must create value by delivering consultative and proactive client engagements. Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and resolutions that last. These principles are imbedded in our Continuous Improvement Culture with team members across all departments working together to create satisfied clients. He/she will follow the Boxzooka Client Experience Playbook, a process for building outstanding client support services. In this role it is critical to be the conduit of information, data, analytics and insight between our brands' and our operations that support them. This candidate will facilitate the mutual respect and effective communication vital to this process, while maximizing Boxzooka's revenues and ensuring that the highest quality service standards are met. Essential Duties and Responsibilities: Maintaining the client advocate stance. Lead the Client Experience Organization and facilitate the growth of employees as they serve our clients. Create value with consultative and proactive engagements. Becoming entrenched in the business of our clients, understanding their products, strategies and their own organizational workflow. Leverage the Client Experience Playbook to drive results and continuous improvement. Collaborate with operations to find efficiencies and drive towards positive results. Be a proactive member of the Boxzooka Leadership Team by clearly communicating performance levels, areas of opportunity and strategies for outstanding client support. Publishing a summary of weekly client activities highlighting successes and monitoring SLAs. Review the operational processes and provide feedback to the clients and/or internal team on recommendations where efficiencies and cost savings can be realized. Collaborate with fulfillment team to manage client specific service level agreements for all aspects of the workflow Summarize client ticketing data and provide analysis Address all "escalations" and/or ensure that they are properly communicated with the management team for resolution. Obtain client forecasts and communicate information with our operational peers to make them successful in execution. Audit client forecasting accuracy. Requirements: E-commerce, distribution and/or strong management experience is a plus. Account management leadership experience in a service-oriented company. Must possess strong written and verbal communication skills. Excellent problem-solving capabilities. Proficient with all MS Office applications - especially MS Excel and PowerPoint. To shine in this role, the ideal candidate will possess: A proven track record in managing customer support teams. Key traits, such as; Initiative, Resourcefulness, Decisiveness, Drive, Adaptability, and Motivational Leadership An understanding of the client management role and required responsiveness to client needs. Strong influence skills and ability to manage and coordinate business projects with the clients. The ability to work on multiple projects, manage time and meet deadlines. Strong collaborative teamworking skills and ability to work in a high-pressure environment A startup mentality and drive focused on being proactive, not reactive. About Boxzooka Boxzooka is a technology driven, retail and eCommerce fulfillment solutions provider headquartered in Secaucus, NJ with locations throughout the country. We provide fulfillment services to some of the country's fastest growing internet and retail brands.

Under a significant level of guidance and direction, provides customer service for one HCM product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with company policies and procedures. Responsibilities Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at the company are passionate about customers' needs and wants. We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you deserve so you can focus on reaching your fullest potential. In this role, you will Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states. Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients. Provide online support, troubleshooting and handle escalations. Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech "Unicorn," GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply's products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities * Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions. * Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders. * Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting. * Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations. * Analyze data to identify opportunities for customer experience improvements and business growth. * Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value. * Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams. * Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders. * Maintain and update customer records in the CRM system. * Identify and manage at-risk accounts and develop churn prevention strategies. * Assist in the renewal process and identify upsell and cross-sell opportunities. * Conduct and lead customer training after new product features are released or new products are offered. * Conduct analytics to monitor the success and performance of implemented solutions. * Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply. * Develop and maintain a thorough understanding of the company's products, technologies and systems, processes and overall business requirements, the customer's structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies. * Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors. * Any other duties and responsibilities as may be assigned to you by the company consistent with your position. Who You Are * Bachelor's degree in Business, Marketing, or related field * Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role * Strong interpersonal skills with a focus on building customer relationships * Excellent verbal and written communication skills * Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required * Ability to analyze data and identify trends * Experience preparing and presenting reports, data analyses and presentations * Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements * Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms * Highly organized and detail-oriented * Self-starter with a proactive approach to problem-solving * Ability to work in a fast-paced, team-oriented environment * Ability to travel up to 40% of the time Bonus Points * A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality * Fluent in other languages than English $76,000 - $104,500 a year Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $76,000/year up to $104,500/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success. In addition to our competitive salary package, we also offer the following personal and professional development benefits: Performance-based bonus Equity plans Paid vacation and sick days Extended health benefits Generous Learning & Development Allowance Sports and Physical Wellness budget (30% of L&D Allowance) Charitable and DEI initiatives Team-building events Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you! Commitment to Diversity and Equity. If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply. Search Firm Representatives Please Read Carefully We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team. Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. * - - - - - - - - - At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information please see the Applicant Privacy Statement or feel free to contact us directly. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

In the Client Success Agent role, you'll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent is focused on providing exceptional voice support in an unscripted environment for our clients who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls discussing complex financial situations while maintaining accurate account documentation and building positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 2/9/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT. We are seeking individuals who are available for the following 8 hour shift scheduling options: Monday through Friday with shift schedules in Pacific Time: 10 a.m. - 7 p.m. Sunday through Thursday with shift schedules in Pacific Time: 6 a.m. - 3 p.m. Responsibilities Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns Resolve client inquiries, complex scenarios, and program concerns in high stress environments with empathy, confidence, subject matter knowledge, and relationship building skills to deliver a positive, solution-focused experience Document client discussions clearly and concisely Present settlement proposals to clients for approval Responsible for guiding the client's discussions with next steps to progress towards their financial goals Escalate and direct clients to leadership and other departments as needed Assist clients that may have creditors seeking legal action, providing guidance through the process Qualifications High school diploma/GED required; Bachelor's degree preferred 2 years' customer service or relationship-based support role experience required Financial or banking organization experience preferred Support and de-escalate vulnerable clients under stress using empathy and active listening skills Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience Exceptional attention to detail and strong organizational skills, with the ability to navigate multiple systems simultaneously while maintaining accurate, transparent, and solution-focused communication with clients Strong critical thinking and problem-solving abilities Ability to remain professional, confident, and patient when faced with complex problems Proficient in Microsoft Excel and Office Soft Skills Qualifications Include the Ability to: Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Clearly explain details about the company's debt settlement program to current clients Recall details of calls with clients and to record those details accurately in Salesforce Use and navigate multiple computer systems with exceptional multi-tasking skills De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20/hr + eligible for performance based bonuses. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

Job Title: Private Client Manager Reports to: Store Director Division: Retail The PCM will play a pivotal role in driving the acquisition of new customers, focusing on building relationships and expanding our client base outside of the traditional store environment. This role requires a blend of strategic networking, relationship-building, and event curation to engage potential clients and enhance their experiences with our brand. Key responsibilities will include identifying and pursuing new customer acquisition opportunities through social clubs, being part of networking events, and carrying out personalized experiences, such as manufacturer visits and other bespoke offerings. The PCM will work closely with store management to develop unique strategies tailored to each potential customer, ensuring exceptional service and creating lasting, meaningful connections. The PCM is a motivated and driven individual with a passion for client engagement, and a strong ability to create and nurture relationships through innovative, outside-the-box approaches. JOB RESPONSIBILITIES · Identify and acquire new clients by proactively networking and engaging with potential customers outside of the store setting. · Curate and host exclusive events, such as manufacturer visits, private viewings, and bespoke experiences, designed to introduce prospective clients to the brand. · Develop strong relationships with key social clubs, organizations, and communities to tap into new customer networks. · Collaborate with the sales team to design personalized strategies for each new client, ensuring a seamless and tailored experience. · Track and report on customer acquisition efforts and provide insights on potential growth opportunities. · Ensure consistency of the Bucherer values through leading by example and inspiring, coaching and motivating staff · Retaining and expanding the customer base as well as obtaining information and evaluating it with regard to trends in the individual customer segments in the US, and the relevant surrounding market to your assigned base location. · Ensuring suitable activities and optimal support for VIPs · Cooperative partner with the sales staff and store leadership to drive revenue across product categories · Planning and implementation of marketing and activation activities (ROI driven) in close partnership with the local marketing team and Store Management. · Communication and monitoring of programs and sales promotion measures in active consultation/ cooperation with the Merchandising team and the Store Director · Presence at important events and invitations on site · Organization and implementation of events (ROI driven) · Participation in internal training and further education We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

The Client Experience Manager (CEM) is responsible for increasing sales in the assigned territory. The CEM will establish contact with existing customers, identify new opportunities and follow up on potential leads. The CEM will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue. Proven sales ability within the wide format graphics industry, superior analytical skills, understanding of customer needs and excellent communication skills are required. Responsibilities Utilize all available resources to reach out to prospects and turn those prospects into customers Collaborate with the management team to improve marketing materials and expand the company's marketing and sales presence Negotiate and close deals Attend industry association meetings and trade shows as appropriate to accumulate new leads and make productive contact with existing clients Stay on top of industry trends to identify potential opportunities for company growth Establish, develop and maintain positive business and customer relationships Generate sales reports, status reports and analysis of territory, communicating any customer needs, problems, competitive activities and potential for new products and services Promote the services of and coordinate with other Exploring, Inc. companies at every opportunity Coordinate sales effort with team members and other departments

This is an in-office position working out of either the Agilysys Alpharetta or Las Vegas offices. Local candidates only. Agilysys (NASDAQ: AGYS) is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants - helping them deliver seamless operations and unforgettable guest experiences. We're a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we're shaping the future of hospitality tech. For more information, visit **************** Position Overview We are seeking a proactive and strategic Customer Success Manager (CSM) to support and grow our customer relationships across the North America, Europe and Middle East regions. As a key liaison between our customers and internal teams, you will ensure customers derive maximum value from our solutions, drive product adoption, champion voice of customer, and identify opportunities for expansion. You will play a critical role in delivering an exceptional customer experience and fostering long-term partnerships. How You'll Make an Impact: * Product Adoption & Retention: * Develop and maintain strong relationships with assigned customers, business users and key influencers to ensure the highest level of customer satisfaction, product adoption and account reference-ability. * Collaborate with the onboarding team to ensure a successful and seamless transition of new customers post-go live. * Collaborate with the sales team to help identify and drive upsells opportunities for new products, licenses and partner integrations. * Operate with a zero-churn mindset by proactively soliciting and monitoring customer satisfaction, product usage and adoption to mitigate potential churn risk at all times. * Proactively follow-up on customer feedback and CSATs by ensuring all internal stakeholders are aware and appropriate remediations are put in place when required. * Partner with the sales team on market opportunities by providing insight on account health, satisfaction, usage and adoption. * Partner with the finance team on customer billing and assist with any collection issues to avoid account deactivations. * Relationship Strength & Depth, NPS: * Ensure any unique feature requests and/or custom delivery projects and commitments are appropriately identified, understood and carried through with the internal stakeholders needed to deliver on time and with the desired results. * Support internal stakeholders with customer communication, product updates, scheduling meetings, documenting business requirements, feature requests and satisfaction surveys. * Update and keep current all relevant customer contact information, meeting notes, emails and communications in Salesforce. * Assist in any other tasks and projects as assigned. What You'll Do: * Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers across multiple countries in North America, Europe and the Middle East. * Retention & Renewals: Monitor customer health metrics and engagement levels to drive satisfaction, reduce churn, and support contract renewals process. * Upsell & Expansion: Identify growth opportunities within existing accounts and partner with sales to drive upsell initiatives. * Voice of the Customer: Serve as the voice of customers by providing feedback to product, marketing, and support teams, helping influence product roadmap and strategy for the region. * Cross-Functional Collaboration: Work closely with Sales, Product, Marketing, and Support teams to align customer goals and deliver a cohesive experience. Qualifications * 5+ years of experience in managing customer relationships preferably in B2B software / SaaS * Must have knowledge and direct experience within luxury hotel, spa or wellness business in an operations/customer facing role * Experience using Book4time, Agilysys Spa, Agilysys Golf, and/or Agilysys Membership is preferred * Ability to support luxury hotel chains with standardized processes across accounts * Self-motivated, proactive, and able to thrive in a fast-paced environment * Excellent verbal and written communication skills - ability to articulate complex topics, issues and resolutions both orally and in writing * Must have strong business acumen, problem solving, multi-tasking and analytical skills * Flexibility in working outside normal business hours (where required) to meet with customers. * Excellent presentation skills, both online and in person * Proficiency across multiple platforms including Salesforce, Zendesk, Pendo, MS Office Suite would be considered an asset. Pay Transparency Base Salary Range: $80,000 - $90,000 The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience; the actual starting pay will vary within this range. Equal Opportunity Employer Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Assistant Client Manager takes on meaningful, technical tasks for the client management team. In this fast-paced, deadline driven environment, this role provides essential administrative support to the Client Managers. LOCATION: Reno, NV - Role must work in-office 3 days a week WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): * Works with Client Managers in the ESPI Programs Division to efficiently and effectively service clients. * Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; * Process Certificates of Insurance, endorsements, order loss runs and other items related to the servicing of client accounts in a timely and accurate manner; * Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes; * Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity; * Other duties may be assigned. Marketing * Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies; * Knowledge and experience with a variety of carrier on-line systems, including but not limited to BHHC, ICW, SCIF, AMTrust * Provide technical support in the sales process as needed * Other duties may be assigned. Personal and Organizational Responsibilities * Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities; * Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts; * Maintain documentation and records; * Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; * Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; * Other duties may be assigned. WHAT YOU'LL BRING: EDUCATION and/or EXPERIENCE: * High school diploma or G.E.D. equivalent. One or four years of college or related experience; or equivalent combination of education and experience. * Full knowledge of multi-line Property & Casualty insurance products and services. * Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. * Sagitta Agency Management System and/or PaperWise software experience a plus. Experience with paperless procedures preferred. * Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. * Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. * Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: * Valid Property & Casualty Insurance license. COMPENSATION: The national average hourly rate for this role is $25.64 - $33.33 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: * Generous Paid Time off * Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days * Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave * Generous employee referral bonus program of $1,500 per hired referral * Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) * Employee Resource Groups: Women's Coalition, EPIC Veterans Group * Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development * Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support * Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs * 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! * EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation * We're in the top 10 of property/casualty agencies according to "Insurance Journal" To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid (3217)

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Pays $60,000 per year RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office Knowledge of safety protocols and service deliverables Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently Excellent oral and written communication skills PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1509150

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply's products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions. Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders. Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting. Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations. Analyze data to identify opportunities for customer experience improvements and business growth. Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value. Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams. Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders. Maintain and update customer records in the CRM system. Identify and manage at-risk accounts and develop churn prevention strategies. Assist in the renewal process and identify upsell and cross-sell opportunities. Conduct and lead customer training after new product features are released or new products are offered. Conduct analytics to monitor the success and performance of implemented solutions. Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply. Develop and maintain a thorough understanding of the company's products, technologies and systems, processes and overall business requirements, the customer's structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies. Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors. Any other duties and responsibilities as may be assigned to you by the company consistent with your position. Who You Are Bachelor's degree in Business, Marketing, or related field Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role Strong interpersonal skills with a focus on building customer relationships Excellent verbal and written communication skills Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required Ability to analyze data and identify trends Experience preparing and presenting reports, data analyses and presentations Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms Highly organized and detail-oriented Self-starter with a proactive approach to problem-solving Ability to work in a fast-paced, team-oriented environment Ability to travel up to 40% of the time Bonus Points A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Fluent in other languages than English Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $76,000/year up to $104,500/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success. In addition to our competitive salary package, we also offer the following personal and professional development benefits:Performance-based bonus Equity plans Paid vacation and sick days Extended health benefits Generous Learning & Development AllowanceSports and Physical Wellness budget (30% of L&D Allowance) Charitable and DEI initiatives Team-building events Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you! Commitment to Diversity and Equity.If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply. Search Firm Representatives Please Read CarefullyWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team. Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. - - - - - - - - - - At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information please see the Applicant Privacy Statement or feel free to contact us directly. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

In the Client Success Agent role, you'll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent is focused on providing exceptional voice support in an unscripted environment for our clients who are enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls discussing complex financial situations while maintaining accurate account documentation and building positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief. This position has an expected start date of 2/9/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT. We are seeking individuals who are available for the following 8 hour shift scheduling options: Monday through Friday with shift schedules in Pacific Time: 10 a.m. - 7 p.m. Sunday through Thursday with shift schedules in Pacific Time: 6 a.m. - 3 p.m. Responsibilities Utilize client relationship management software (Salesforce) to facilitate the process of responding to customer calls and addressing customer concerns Resolve client inquiries, complex scenarios, and program concerns in high stress environments with empathy, confidence, subject matter knowledge, and relationship building skills to deliver a positive, solution-focused experience Document client discussions clearly and concisely Present settlement proposals to clients for approval Responsible for guiding the client's discussions with next steps to progress towards their financial goals Escalate and direct clients to leadership and other departments as needed Assist clients that may have creditors seeking legal action, providing guidance through the process Qualifications High school diploma/GED required; Bachelor's degree preferred 2 years' customer service or relationship-based support role experience required Financial or banking organization experience preferred Support and de-escalate vulnerable clients under stress using empathy and active listening skills Strong working knowledge of client service processes, using an internal knowledge base, and providing a positive client experience Exceptional attention to detail and strong organizational skills, with the ability to navigate multiple systems simultaneously while maintaining accurate, transparent, and solution-focused communication with clients Strong critical thinking and problem-solving abilities Ability to remain professional, confident, and patient when faced with complex problems Proficient in Microsoft Excel and Office Soft Skills Qualifications Include the Ability to: Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Clearly explain details about the company's debt settlement program to current clients Recall details of calls with clients and to record those details accurately in Salesforce Use and navigate multiple computer systems with exceptional multi-tasking skills De-escalate stressful situations Support and de-escalate vulnerable and sometimes difficult clients Remain calm and professional during difficult discussions Take constructive feedback National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $20/hr + eligible for performance based bonuses. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645