Customer success manager jobs in New Rochelle, NY - 2,204 jobs

Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Senior Customer Success Manager Reports to: VP of Customer Success | Grace (. | LinkedIn Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We're seeking a Senior Customer Success Manager who thrives at the intersection of marketing strategy and performance analytics. You'll partner with marketers and business leaders at companies ranging from independents to major brands, helping them leverage premium media content from outlets like Travel + Leisure , Food & Wine , and AFAR to drive measurable demand, bookings, and revenue. This role requires someone who understands B2B customer success at scale. You'll need to be equally comfortable discussing marketing strategy with executives and troubleshooting technical integrations with operations teams. You'll work with sophisticated customers who demand proof, not buzzwords-and you'll need analytical thinking, industry knowledge, and the ability to diagnose complex problems without obvious answers. What You'll Do Own strategic relationships for a portfolio of high-value accounts, developing deep understanding of each customer's business model, competitive positioning, and growth objectives Analyze multi-layered performance data like engagement metrics, attribution, and market trends to identify optimization opportunities and deliver actionable recommendations Lead quarterly business reviews that connect platform performance to broader business objectives, using data to tell compelling stories about impact Partner with internal teams (Product, Operations, & Partnerships) to advocate for customer needs, refine strategies, and ensure seamless technical implementations Design and execute testing strategies to continuously improve campaign performance across channels, content types, and audience segments Identify expansion opportunities based on demonstrated ROI and build champions within customer organizations Proactively monitor account health and intervene before issues escalate - investigating data discrepancies, diagnosing performance drops, anticipating seasonal challenges What We're Looking For 5+ years in Customer Success, Account Management, or consulting with enterprise/mid-market accounts Bachelor's degree from an accredited university or college required, with a focus/concentration of hospitality, business, and/or marketing strongly preferred Business fluent: You understand your customers' business models, competitive dynamics, and economic drivers; can discuss marketing performance and ROI intelligently Analytically sharp: Comfortable with performance data, attribution models, and spotting patterns without drowning in spreadsheets. Strategic communicator: Seamlessly shift between casual troubleshooting and executive presentations; explain technical concepts without jargon Intellectually curious: Approach ambiguous problems as puzzles to solve; energized by complexity; have strong opinions loosely held Customer-centric operator: Balance empathy with accountability; build trust through reliability and actually knowing customers' business; view criticism as valuable data Hospitality, marketing technology, or media experience strongly preferred Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge ad tech. We offer competitive compensation, comprehensive benefits, and the opportunity to shape the future of hospitality marketing. What We Offer Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Exact compensation for this role is determined based on a number of factors including experience, skill level, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our team during the hiring process. In addition to the salary range listed, this role is eligible for commission-based compensation. Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.

The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company's existing and new clients. This position will be a subject matter expert on the client organization and client structure. This position requires organizational skills, attention to detail, and impactful interpersonal skills both within and outside the organization. Ideally candidates are located near our NJ or NY offices but we are also open to facilities professionals located in other geographies. This position offers a competitive base salary and significant bonuses that result from successful account growth and inside sales. Job Responsibilities: • Negotiate contracts and close agreements to maximize profit. • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors with assigned clients. • Take ownership of the designated client accounts, managing a ‘book of business' through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements. • Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients. • Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status. • Other duties as required or assigned. • Assist with high-severity requests or issue escalations as needed. Proficiencies: • Strong organizational skills • Attention to detail • Possess friendly and positive disposition • Adaptable and able to work in a fast-paced environment. • Ability to manage multiple projects at a time • Display effective communication skills • Negotiation skills Requirements Supervisory Requirements: This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company. Education/Experience: • College Diploma with three years' experience in project management, time management, and people management or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities to qualify. • Customer service experience, preferably in a retail, restaurant, or related environment. • Facilities management experience and familiarity with construction trade & processes, preferably in a retail or restaurant environment • To perform this job successfully, an individual should have basic skills in a work management system, proficiency in MS Office skills, and the willingness to expand their knowledge. Work Environment/Physical & Visual Demands: • This is a full-time position with 40 hours of work or more per week. Days and hours are typically within standard business hours, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST. Though this is not an after-hours “on-call” position, availability to answer phone calls after normal business hours and on weekends is required as job duties demand. • This position requires extensive contact with people and local travel up to 10% may be required, based on the needs of the business. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

🚫 Please Note: We are not accepting outreach from external recruiters or agencies for this role. Customer Success Experience: 3-5 years in Customer Success, Operations, or Technical Account Management About North The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud technology. As AI accelerates demand for scalable infrastructure, cloud costs are soaring, and most teams still rely on spreadsheets to manage them. At North, we're building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently, without wasting time or money. Backed by top-tier investors and trusted by global customers like Brave, The New York Public Library, and SumUp, we're assembling a world-class team to redefine how businesses manage cloud infrastructure. About the Role We're hiring a Customer Success Manager to join our growing team in New York. You'll be the primary point of contact for customers-helping them get onboarded, understand their cost data, and see continuous value through automation and insights. You'll work closely with our Engineering and GTM teams to translate technical savings into business impact, ensuring our customers not only save money but scale smarter. What You'll Do Own customer relationships post-sale: onboarding, adoption, and ongoing engagement. Collaborate with our team to analyze spend, surface savings opportunities, and communicate results clearly. Build and maintain dashboards and reports that highlight customer impact and ROI. Partner with Eng. to share feedback, shape features, and improve the user experience. Develop repeatable playbooks for account management and renewal processes as we scale. Become a trusted advisor to engineering and finance leaders managing cloud spend. What We're Looking For 3-5 years of experience in Customer Success, Technical Account Management, or Operations. Big plus: experience with FinOps or cloud infrastructure (AWS, GCP, Azure). Data-driven and comfortable working with metrics, dashboards, and financial modeling. Excellent communicator who can translate technical value into clear business outcomes. Based in New York City (hybrid) with ability to collaborate in-office with our team. Startup experience: comfortable building structure in fast-moving environments. Nice to Have Experience supporting customers in cloud, DevOps, FinOps, or infrastructure-heavy environments. Familiarity with AWS and GCP cost structures, billing models, and optimization levers (RI/Saving Plans, commitments, rightsizing, anomaly detection). Ability to translate data into insights using tools like Looker, Tableau, Metabase, or BigQuery. Background working with modern SaaS tools (e.g., Notion, Linear, HubSpot, Snowflake, dbt, Jira). Prior experience at a fast-growing startup where you built or operationalized CS processes from 0→1. A passion for making complex technical concepts simple and accessible. Comfort working closely with engineers, FinOps practitioners, and product managers. Strong storytelling skills-turning dashboards, data, and outcomes into crisp narratives for customers. Interest in cloud economics, cost efficiency, and helping companies scale more intelligently. Work Setup Hybrid role based in New York City, with an office in Dumbo, Brooklyn. Benefits Unlimited PTO 16-week fully paid parental leave (20 weeks at 50% for mothers) Company-wide breaks: last week of August & Dec 23-Jan 3 30-day sabbatical every 4 years Ramp card for approved expenses Compensation $90-120k base salary depending on experience Equity included Join us! The public cloud is evolving fast, and North is leading the way in transforming cloud finance management. If you're looking for a high-impact role at a fast-growing startup, we'd love to hear from you. Apply today!

The Sr. Salesforce Client Partner - Financial Services will be responsible for continuing to grow our Financial Services practice through sourcing and closing opportunities from their extensive network of Salesforce connections and relationships. As a Sr. Client Partner, the individual will also cross-sell and up-sell into an existing book of business by building and maintaining client relationships, conducting business reviews, and pitching new projects to deliver business value. Our ideal candidate is a creative problem-solver who thinks outside the box, is willing to collaborate closely with Salesforce on joint pursuits to win deals, and partner with a cross‑functional internal team to write the Statement of Work (SOW) and present to business leaders. Responsibilities Include: Develop new relationships and leverage internal relationships at Salesforce with Account Executives (AEs), Regional Vice Presidents (RVPs), and Area Vice Presidents (AVPs) to source and close new pursuits. This includes commuting to and from the Salesforce New York tower in Bryant Park once per week or more as required while building the book of business. Partner with the Salesforce Financial Services team to develop and present solutions to customers in capital markets, wealth management, insurance, banking, and fintech industries, leveraging Agentforce Sales, Agentforce Service, Agentforce Revenue Management, and Data 360. Produce and consistently manage a healthy pipeline of $3X$ the monthly quota with accurate next steps and close dates in as close to real‑time as possible. Maintain an accurate forecast of the business, reporting Commit, Most Likely, and Best Case opportunities on a rolling 90‑day period with high fidelity. Develop and maintain account plans, tier accounts, and cover the territory of existing accounts to reliably generate upsell pipeline across Agentforce 360. Partner with Plative Solution Architects, delivery leadership, and engineering to uncover business processes, user stories, and use cases for Salesforce pursuits. Simplify complex Salesforce architecture proposals, including those leveraging Salesforce AI and Agentforce Revenue Management, into clear, actionable insights that highlight business impact and resonate with executive leadership. Basic Qualifications: 5+ years experience full life cycle in Services or solution‑selling sales. 2+ years experience selling into wealth, asset management, and/or capital markets firms. 2+ years experience selling in the Salesforce ecosystem. Experience selling to C‑level executives at mid‑market to enterprise‑level companies within the financial services space. Adhere to and demonstrate expertise with a disciplined sales methodology (MEDDIC/MEDDPIC, Sandler, Spin, etc.). Desired Qualifications: Professional Services experience at a Salesforce solution implementer. Hands‑on experience in front or back‑office for capital markets, wealth management, insurance, banking, and fintech industries. Track record of business value selling and quantifying impact/ROI in solutions. Strong technical aptitude or experience selling as a Solutions or Sales Engineer. How You'll Embody Our Core Values Put People First by building trusted relationships with clients and mentoring teammates. Grow Together, Win Together by sharing knowledge, celebrating wins, and elevating others. Bring Your Authentic Self to Work by fostering openness, empathy, and integrity in every interaction. Take the Path You'll Be Proud Of by delivering excellence, owning outcomes, and learning from challenges. Push Boundaries, Blow Minds by designing creative, scalable solutions that drive real impact. Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Apply for This Job " * " indicates required fields First Name * Last Name * Email * Phone * Street address Address line 2 City State / Province / Region * Country * Resume/CV * Accepted file types: pdf, Max. file size: 256 MB. ******************************** LINKEDIN NAME/ How did you hear about us? * Please provide the first name of the person who reached out to you, or if you applied on your own. Will you now or in the future require Plative to commence (sponsor) an immigration case in order to employ you? * #J-18808-Ljbffr

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2,500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Director, Client Delivery Lead is accountable for execution on the client project work prioritized to meet key client targets and outcomes. You will have a keen understanding of the SDLC to delivering projects in both waterfall and agile methodologies, and an ability to quickly assess impact and risk mitigation approaches across client programs. Working with peers, Account Executives, and technology teams in the organization, you will help achieve your clients' target outcomes within the overall Zinnia portfolio of programs. You will lead a team of Program Leads/Project Leads working to support your clients' initiatives and will drive adherence to key standards and practices to increase predictability in our delivery outcomes. WHAT YOU'LL DO: Support client discussions and planning activities to outline high level full year portfolio roadmap, driven by prioritized requests and client defined business value Work with Client Account Manager to prepare and facilitate strategic client planning sessions at least quarterly to prioritize work needed for client to achieve key business outcomes for the upcoming year Collaborate with peer Delivery Leads, Client Account execs, and internal Technical Lead resources to forecast resource demands and manage prioritization on a recurring and as needed basis by working with internal stakeholders Monitor and manage Client portfolio status, including delivery progress, project spend, cross projects dependencies, P&L, risks and issues Work with Program and Project Manager client teams to drive consistent use of defined reporting and dashboards for project tracking and proactive identification of risks to timelines, scope, budget and quality Act as the first point of escalation for project delivery, working to identify remediation steps with internal stakeholders including impact of remediation to overall Zinnia portfolio, and reporting back to client with mitigation plan Support periodic (at least monthly) leadership Client discussions, including key Zinnia constituents (Client Account Executive, others as needed) to assess key wins, areas of opportunity with resulting plan of action and readout in subsequent monthly Drive Client conversations on scope management with proactive data to reflect trends and options to meet targets based on priority of time, cost, scope Improve team performance by leading, mentoring, training, motivating, and building team cohesiveness, Work with the teams to continually improve project/program controls, methods and tools Drive contract review and approval process, working with internal legal teams and Client Account Exec team member prior to submission to Client Support Program and Project Manager client teams review and approve of billable effort/cost weekly, in addition to monthly invoice generation Participate in monthly finance discussions to review P&L by providing proactive information on potential project risks and mitigation steps actioned WHAT YOU'LL NEED: Bachelor's degree in business or a closely related field, Master's Degree preferred, or equivalent work experience. 10 plus years of Project Management Experience - CAPM, PMP or similar designation preferred 15 plus total technology experience Demonstrated ability to manage a project using a variety of methodologies (Waterfall, Agile, Scrum, Kanban, etc). 4-6 years in an Agile environment preferred Demonstrated understanding and experience within full software development project lifecycle in complex technical environments. Knowledge of project management tools and software such as Microsoft PowerPoint, Excel, Visio, SharePoint, Jira, etc. Experience with third-party system support with preference given to insurance / financial services platforms. Knowledge of IT systems, governance and compliance. Proven problem solving, decision making, analytical and organizational skills are required. Ability to tailor communications and influence critical decisions with a variety of stakeholders. Capability to work within broadly defined parameters. Strong results orientation, organization and management skills. Lead and focus the efforts of others to established goal. Effectively drive results with cross-functional teams in a matrixed organization. Experience with conversions and implementations. Mentor Technical Project Managers as required. Develop relationships, with a strong focus on communication and change management. Knowledge of annuities and life products PMI- ACP, CSM or equivalent preferred Able to travel a minimum of 10% of the time. WHAT'S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $180,000 - $200,000, dependent on skills and location. The salary range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, training, and geographic location and may be above or below the stated amounts. We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at ************** for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Notice for California residents: Information about how we collect and use your personal information can be found here #J-18808-Ljbffr

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The Global Client Group (GCG) sits within Global Merchant and Network Services (GMNS) and serves American Express' largest and most complex global merchants, across retail, online and travel-related industries. Our vision is to be the indispensable partner of choice for our merchant customers to facilitate global commerce. Our mission is to drive business growth and deliver superior business and financial results through delivering premium value, excellence in service, and increased customer engagement through innovative solutions. As a Senior Client Manager in GCG, reporting to the Vice President, Global Client Group Online, you will be responsible for managing a portfolio of strategic online partners across technology, digital advertising, business services as well as developing a global strategy and account initiatives to drive growth with this dynamic set of clients. This is an excellent opportunity for a self-motivated individual who is interested in further developing general management and business development skill sets while working with some of the world's leading companies in an environment where innovation and new thinking is highly valued and encouraged. **Key Responsibilities:** * Develop a deep understanding of client business models, strategy and priorities and manage the end-to-end global client relationship, as well as developing holistic strategies which deepen American Express' profitability, relevance, and engagement with these strategic clients. * Drive & expand charge volume globally in new regions/channels and uncover business transformational opportunities that deliver against mutual objectives. * Collaborate with a broad range of key business partners such as Pricing, Finance, Risk, Legal and Operations across American Express, to create profitable deal constructs, value levers and pricing scenarios for use in Card Acceptance & related contract negotiations. * Partner with global payments consulting and servicing teams to proactively resolve operational challenges. * Identify opportunities to drive tangible merchant value leveraging Enterprise capabilities. * Create global account plans; including partnering with international client managers to develop regional specific strategies that drive mutually beneficial results. * Open doors to C-suite and key decision makers establishing value of American Express acceptance and creating buy-in on business building opportunities. **Minimum Qualifications:** * Experience in client management required - expertise in payments and B2B experience a plus * Strong executive presence with a track record in developing relationships at all levels to sell-in transformational initiatives * Excellent influencing and collaboration skills, internally and externally * Strong strategic thinking, analytical and problem resolution skills * Proven ability to drive results in a highly complex and dynamic external marketplace * Experience negotiating client agreements and contracts * Demonstrated project management skills and the ability to seamlessly multi-task and reprioritize * Ability to develop and implement creative solutions to marketing, financial, operational, and other business problems * Team player who enjoys working in a fun, smart, fast-paced, and dynamic environment * Excellent oral/written communication and presentation skills a must * Thrives in an ambiguous environment and quickly changing external marketplace * Bachelor's degree required * Candidate must reside in or be willing to relocate to the Greater NYC Metro area **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000504

A growing B2B services company is looking for a Sales Manager to lead and mentor a high-performing sales team. The ideal candidate will manage sales plans, drive growth, and ensure operational excellence throughout the sales cycle. Responsibilities include coaching salespeople, managing the sales pipeline, and overseeing recruitment and onboarding. Proficiency in Microsoft Suite and CRM systems is required, along with exceptional B2B sales experience. This role offers opportunities for personal and professional growth in a dynamic environment. #J-18808-Ljbffr

JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail

The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work‑flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in‑depth understanding of how areas collectively integrate within the sub‑function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment through the use of financial planning and excellent discovery and profiling skills. Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling. With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals in order to provide holistic financial solutions. Provide regular value‑added engagement with clients-High touch, face‑to‑face meetings at client's preferred location, consistent communication, access to seminars, etc. Master referral opportunities to grow portfolio. Proactively source, acquire and expand high‑value customer relationship by maximizing sale and service opportunities. Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.) Organize client events to enhance client bonding. Acquire new clients through converting referral leads. Manage client follow‑up and adhere to all Regulatory and Compliance operating procedures. Ensure that KYC/AML and other compliance norms are strictly adhered to. Partner with all roles on branch team to ensure all clients have a positive in‑branch experience. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications 5-8 years of experience Strong analytical and financial skills Strong verbal and written communication skills Organized with strong attention to detail Knowledge of Microsoft Office (Excel, Outlook, and Word) and experience using NaviPlan Select or similar financial planning software preferred Basic understanding of investment and financial planning strategies preferred Must be a self‑starter, problem solver and a goal‑oriented team player able to work without direction Required current US FINRA Registration: SIE, Series 6, 63, and 65 OR Series 7 and 66 or equivalent. Must meet ALL US FINRA Registration requirements within 150 days of starting in the role. Insurance Group 1 required. Must obtain within 120 days of meeting all US FINRA Registration requirements if not already held. This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before referring interested clients to Citibank for their mortgage needs, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures. Education Bachelor's/University degree or equivalent experience Benefits In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Primary Location: Brooklyn, New York, United States Salary Range: $88,400.00 - $132,600.00 Anticipated Posting Close Date: Nov 26, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

Who We Are: Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture. What We Are Looking For: Capelli Sport is looking for an Account Manager to join our team. You will be joining an established Sales team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, supporting the sales team & Sales Executives; building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum. About the Role: Manage day-to-day responsibilities for accounts within assigned book of business Support Sales Executives on tasks including preparing presentations, line sheets, reports, etc. Provide high level of customer service Draft internal/external Project Schedules to ensure projects remain on track Study contracts within your book of business to better understand deliverables and club benefits Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for good fit for customers Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge Collaborating with various internal departments to ensure that they fulfill all clients' requests Ensure timely and successful delivery of our Sales Executives' needs Overseeing relationship with different clubs and clients Manage a team of Account Managers About You: You have a Bachelor's degree from an accredited college You have experience with project management You have the ability to collaborate with other team members You have an attention to detail and keep organized You have experience with CRM platforms such as Salesforce You have a track record of driving results You're hardworking and goal-oriented You have a tireless positive attitude You have a growth mindset and view challenges as learning opportunities, not failures You love getting to know new people and helping them improve their product/services. Capelli Sport LLC. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Capelli Sport is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation

Inside Sales Account Manager to fill in the New York Metro Area Pay: First year on target total compensation is $120,000 with no cap ($70,000 base) but you must have the following sales capabilities: You must have two years prior B2B sales success selling commodities into a highly competitive market. Does this describe you? You thrive when selling commodities against well-known, trusted and embedded brands. You are a sales performer with a proven track record of hunting and developing new business. You have an optimistic outlook, listen and ask questions with ease. You have no problem handling rejection, developing strong relationships early, and would describe your selling style as consultative. You excel at cold-calling on the phone, reaching decision makers, value selling, handling objections and set high success goals. A self-starter, you have a strong sense of urgency, and can work independently alongside a small team in a satellite location. You are adaptable, unafraid of new technology, goal-oriented, organized, and have strong written and verbal communication skills. You're comfortable in an inside sales role with a primary objective of growing existing accounts. You like being held accountable for Key Performance Indicators and know that “time kills all deals”. Prior success selling Industrial or Construction supplies to Construction Companies is helpful but not required. Familiarity with NetSuite ERP is helpful but not required. This position requires you to work in an office 5 days a week in Congers, NY. Job type: Full time Benefits Great medical, dental & vision benefits 401(k) matching program Generous paid time off and holiday policies Team-first mindset Career growth opportunities _________________ We are Great Place to Work certified, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put "People First". To learn more, check out our Core Values here: ********************************

Talent International is partnering with a rapidly growing healthcare SaaS company that's looking for their next Account Manager to strengthen client relationships and drive expansion. Compensation: $100K base + $140K OTE (uncapped) Responsibilities Grow and expand relationships within an existing customer base Identify upsell and cross-sell opportunities to drive revenue Ensure clients continue to see strong value in the platform Deliver exceptional customer experiences through trusted partnerships Lead discovery and demo calls Qualifications 2+ years in a client-facing sales or account management role Strong communication and presentation skills Proven success in revenue growth through retention and upsells Experience selling into complex or non-technical customer environments (healthcare tech a plus) Experience in the SaaS space Experience delivering product demos or presenting solutions to clients Interested? Reach out to ************************************** or apply directly!

Selling Raw Ingredients, Natural Derivatives, Citrus Oils Full REMOTE: East or Central US A global trading and distribution company specializing in the supply of agricultural commodities and food ingredients. They source, process, and supply a broad portfolio including citrus fruit and derivatives, nuts, dried fruits, juices, and additives, sweeteners, and flavorings. This role is positioned to help expand a high-demand, underdeveloped US market segment within their natural derivatives / oils platform. Responsibilities: Call on Flavor and Fragrance accounts across North America. Sell a portfolio of oils (citrus), FTNF's (from the named food), and FTNSs (from the named source). Drive new customer acquisition and account growth; expand offerings within existing accounts. Identify opportunities, monitor market/competitors, and translate customer needs into revenue. Own contract execution/renewals, backlog management, delivery performance, and margin targets. Execute sales budget and forecasting. Travel: ~30% Qualifications: BS - Science related. 5+ years account management / sales in Flavors & Fragrances ingredients, selling raw ingredients / natural derivatives (not finished products). Proven success selling citrus oils and a portfolio including FTNF / FTNS. Existing relationships/customer base in the Flavor & Fragrance market. Independent “hunter” mindset; strong negotiation and communication skills. Compensatiopn: $130,000-$150,000 base + bonus + healthcare, 401(k), STD/LTD, life insurance.

The application window is expected to close on: January 16th, 2026. Note: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. The position is open to remote candidates in the United States, preference will be given to candidates in the Eastern Region. **Meet the Team** Isovalent, now part of Cisco, is the company founded by the creators of Cilium and eBPF. Cisco Isovalent builds open-source software and enterprise solutions solving networking, security, and observability needs for modern cloud native infrastructure. The flagship technology, Cilium, is the choice of numerous, industry-leading, global organizations. **Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. This leader will lead a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching & Networking, Kubernetes Networking, Security, and Observability. This role is critical in ensuring customer adoption across the US and Canada, and value realization of the Isovalent and Cisco Hypershield suite of products. This person will bridge advanced technical leadership, people management and customer lifecycle management. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead, coach, and develop a geographically distributed team of high-performing Customer Success Architects and drive operational excellence through adoption of new tools, systems and processes for leading post-sales activities. + Foster a culture of innovation, continuous learning, collaboration, and technical excellence. + Partner closely with People Team, Finance and Talent Acquisition to attract and retain top talent in cloud-native and networking domains. + Improve and track KPIs for account health, usage metrics, upsell opportunities, and customer satisfaction (e.g. CSAT). + Align with Sales, Product Management, Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field enablement activities for new product features or services. + Lead your business. Understand pressure points, key performance indicators and continuous metrics to monitor in order to continuously capture current capacity and future growth needs. **Minimum Qualifications** + Bachelor's + 12 years of experience or Master's + 8 years of experience or equivalent industry experience + 7+ years of experience in customer-facing post-sales roles (Customer Success, Solutions Architecture, Professional Services) to include enterprise customer success practices focused on adoption, retention, upsell, and expansion. + 3+ years in people management to include leading highly distributed technical teams across multiple time zones. + Demonstrated experience in cloud-native infrastructure, Kubernetes, networking, or security domains to include multi-cloud/hybrid domains networking models. **Preferred Qualifications** + Experience working with cloud-native security observability tools, hands-on experience or certifications in Kubernetes (CKA, CKS), major cloud platforms (AWS, Azure, GCP), or network certifications (CCIE, etc.). + Exceptional communication and interpersonal skills, with the ability to influence technical and executive stakeholders. + Experience scaling customer success operations across North America. + Experience in building digital adoption programs **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $178,800.00 to $230,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $178,800.00 - $265,500.00 Non-Metro New York state & Washington state: $162,000.00 - $256,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

The Opportunity As a Customer Success Manager, you'll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts, serving as their strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. * Own the end-to-end customer journey for key provider accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead strategic customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl's value. * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl's value. What You'll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor's degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. * You are unable to meet the travel expectations for the role. Our Values Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. ️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care - and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. What We Offer The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $110,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. Agency Submissions We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. The Interview Process While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our “DevOps for Content” revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows-from ideation through activation-to unlock the GenAI-powered Content Supply Chain. As a Manager, Firefly Customer Engagement, you will lead, mentor, and inspire a team of AI Engagement Managers-our customer-embedded strategists and product owners-who shape and realize customers' GenAI transformation journeys. Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust. This role calls for an inspiring people leader who balances mentorship with hands-on engagement. You'll serve as the ultimate advocate for your team and your customers-empowering your AI Engagement Managers to deliver value at speed, building long-term executive relationships, and ensuring the voice of the customer fuels Adobe Firefly's product innovation. If you are passionate about cultivating top consulting talent, scaling GenAI adoption, and translating bold ideas into measurable outcomes, this is your stage. What You'll DoTeam Leadership Recruit, coach, and empower a high-performing team of AI Engagement Managers. Create a culture of customer obsession, product ownership, and continuous learning, centered on GenAI and Adobe Firefly. Act as mentor and sponsor-guiding AI Engagement Managers on executive presence, value realization, and scalable playbooks. Champion career development and inspire your team to raise the bar across every engagement. Customer Engagement & Program Delivery Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption. Ensure your team applies Forward Deployed Engineering principles-rapid prototyping, iterative feedback, and agile collaboration with customers. Act as the executive escalation point and trusted advisor for strategic customers. Reinforce a culture of measurable impact-every engagement tied to business value and ARR growth. Strategic Leadership & Partnerships Partner with Product, Engineering, and Customer Success to translate field insights into Firefly's roadmap. Lead your team to pilot new features and best practices-accelerating adoption and shaping Adobe's GenAI delivery standards. Represent your team in executive reviews, customer workshops, and cross-functional forums, elevating Firefly's role in the enterprise GenAI market. Thought Leadership Stay current on GenAI, creative automation, and content supply chain advancements. Enable knowledge sharing across teams, embedding lessons learned into reusable playbooks and scaling innovation across engagements. Advocate for best practices in customer engagement, consulting excellence, and GenAI adoption inside and outside Adobe. What You Bring 8+ years in digital strategy, enterprise consulting, or AI/ML roles; 2+ years in people leadership or team management. Proven ability to lead customer-facing consulting talent-mentoring high-potential Engagement Managers to elevate impact and executive presence. Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models, with the ability to translate concepts into business value. Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact. Familiarity with Adobe Creative Cloud, Firefly, and GenStudio Modules; Adobe Experience Cloud knowledge is a plus. Expertise in scaled agile delivery methodologies and tools (Jira, Workfront, Confluence, Miro). Exceptional communication and executive influence-capable of simplifying complexity and driving alignment at the C-suite level. Flexible, adaptable, and energized by fast-paced, high-growth environments. Willingness to travel up to 30% for customer and team engagement. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $163,900 -- $267,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $184,800 - $267,600 In New York, the pay range for this position is $184,800 - $267,600 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Job Description The future of AI - whether in training or evaluation, classical ML or agentic workflows - starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities - from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines - powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems - we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement Review, track, and improve operational performance with an obsession for continuous improvement Oversee onboarding and successful implementation for new customer projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers Answer questions and address issues related to our platform, APIs, and data services Create an effective feedback loop between frontline operations, product teams, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally You'd Have: 4-9 years of total work experience, with experience in consulting or technical program management roles Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client-facing roles and expanding client relationships Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers Excellent cross-functional collaboration skills Outstanding verbal and written communication abilities A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Strong analytical, planning, and process improvement capabilities Experience with SQL and/or other database languages Nice to Haves: Prior experience at an API-driven technology company and/or managing technical customers Experience with data annotation, labeling platforms, or ML operations Understanding of how training data impacts model performance About HumanSignal At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web-they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

A leading provider of Salesforce solutions is seeking a Sr. Salesforce Client Partner to drive growth in the Financial Services sector. Responsibilities include building relationships, managing a robust sales pipeline, and collaborating with internal teams to deliver innovative solutions. Ideal candidates possess extensive experience in solution selling and engaging with C-level executives within financial services. The role is based in New York, offering a dynamic opportunity for creative problem solvers. #J-18808-Ljbffr