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Head of Customer Success
Capitalizeus
Customer success manager job in Newport Beach, CA
Capitalize is transforming the $6 trillion commercial real estate (CRE) debt market with AI-driven technology that enhances transparency, improves lead quality, and accelerates deal efficiency. We empower capital markets, investment sales, lenders, and investors with the data and technology needed to fuel revenue growth and enable smarter decision-making. Join us in reshaping the future of CRE finance through AI and innovation.
Summary
Comp: $90K-$120K base + 20-30% bonus
Location: Preferred in Newport Beach, CA (open to hybrid across LA / OC / San Diego)
Capitalize.io is one of the fastest-growing AI/proptech companies in commercial real estate. We help commercial mortgage brokers, lenders, investment-sales brokers, and CRE investors source new deals using real-time liens, maturities, SREO portfolios, borrower contact data, distress signals, and AI-driven matching. 300+ companies rely on Capitalize today - and we're scaling fast.
We're hiring a high-performing, analytical, PLG-native Head of CustomerSuccess to take full ownership of the customer lifecycle. This person will drive activation, adoption, retention, and expansion across a high-velocity book of SMB and mid-market accounts.
Core Responsibilities
Reduce churn by building proactive engagement, renewal, and risk-mitigation processes
Increase adoption via hands-on onboarding, scalable training, and customer education
Drive seat expansion & PQLs by identifying usage gaps and spotting product-qualified signals
Build repeatable playbooks for onboarding, lifecycle management, health scoring, renewals, and QBRs
Work cross-functionally with Product to relay customer feedback and influence roadmap
Partner with Sales to optimize handoffs, expansion workflows, and commercial strategy
Implement systems, dashboards, and analytics to track health, activation, NRR, and usage
Own renewals, churn metrics, customer satisfaction, and lifecycle KPIs
Build and manage onboarding sequences, lifecycle nudges, and automated touchpoints
Improve help center content, documentation, and customer training materials
Handle customer escalations with urgency and professionalism
What We're Looking For
3-6 years in SaaS CustomerSuccess or Account Management
Experience in product-led or hybrid PLG SaaS environments
HubSpot power user (workflows, filters, lifecycle automations, sequences; certified is a plus)
Highly analytical - comfortable using dashboards to identify risk, guide strategy, and optimize retention
Strong process-builder: can create scalable onboarding, lifecycle, and expansion frameworks
Proven examples of improving activation, retention, or expansion
Player-coach mentality - willing to execute while building the long-term CS function
Excellent communication skills; collaborative with Sales, Product, and founders
Industry fit preferred: CRE data, proptech, financial data platforms, or data-heavy SaaS
Preferably located near Newport Beach HQ (hybrid options available across LA/OC/SD)
Competitive Compensation : Base salary with lucrative commission structure.
Professional Development : Opportunities for career growth and advancement.
Work Environment : Collaborative and innovative company culture with a focus on employee well-being and work-life balance.
Capitalize provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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$90k-120k yearly 2d ago
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Customer success manager job in Anaheim, CA
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-52k yearly est. 9d ago
Client Service Director - Water/Wastewater
Kennedyjenks 4.1
Customer success manager job in Pasadena, CA
Client Service Director - Water/Wastewater Job Description
Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services, with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient construction management practices that ensure quality, safety, and on-time delivery. We are known for our dedication to industry-leading client service and tailored solutions.
Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team‑building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward‑thinking engineering practice involved in exciting and meaningful project work across our national footprint.
Key Responsibilities:
Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities.
Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings.
Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects.
Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery.
Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth.
Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships.
Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success.
Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews.
Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction.
Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary.
Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member.
Qualifications:
Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting.
Entrepreneurial Spirit: Proven experience with business development, relationship‑building, negotiation, and client service management, all delivered with integrity.
Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership.
Communication Skills: Strong writing, editing, research, and verbal communication abilities.
Experience: Minimum of 15 years of relevant experience.
Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design‑Build experience and DBIA certification are a plus.
Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed.
Kennedy Jenks supports a healthy work‑life balance and utilizes ahybrid model of home and office work to empower our team members to thrive and achieve their full potential.
Thesalary range for this position is anticipated to be between $160,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location.
This position is eligible for performance and incentive compensation.
Benefits Summary: Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
#LI-Hybrid
Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy‑related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
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$160k-235k yearly 4d ago
Enterprise Customer Success Manager
Laurel 3.6
Customer success manager job in Los Angeles, CA
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we're transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel's AI Time platform.
Our team comprises top talent in AI, product development, and engineering-innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.
About the Role
We're looking for an experienced and commercially minded Enterprise CustomerSuccessManager (CSM) to join our growing Customer Experience team. As an Enterprise CSM, you'll serve as the primary strategic partner for some of Laurel's largest and most complex customers-guiding them to full product adoption and value realization while directly owning renewals and identifying expansion opportunities.
You'll combine deep product expertise with a consultative, outcome-driven approach to drive usage, increase satisfaction, and maximize Net Revenue Retention (NRR). This is a high-impact role for someone who thrives on solving hard problems, building long-term partnerships, and delivering tangible results for customers and for Laurel.
What You'll Do
Own the full post-sales relationship for a portfolio of Laurel's largest and most strategic customers-driving adoption, value, and revenue.
Lead onboarding and education efforts, ensuring customers quickly ramp and engage with Laurel's core functionality.
Drive adoption and usage by designing and executing tailored success plans aligned to customer goals and product capabilities.
Own renewal conversations and timelines with customers, collaborating internally to structure and negotiate renewal terms.
Identify and lead expansion opportunities, partnering with buyers and executive stakeholders to increase Laurel's footprint.
Mitigate risk proactively by surfacing blockers, managing stakeholder alignment, and ensuring executive engagement.
Collaborate cross-functionally with Product, Support, Implementation, and Sales to deliver a cohesive and impactful customer experience.
Translate customer insights into product feedback, helping influence the roadmap and improve customer outcomes.
Develop deep expertise in Laurel's Time Automation and Data products, becoming the go-to internal and external expert.
What We're Looking For
8+ years of experience in a CustomerSuccess, Account Management, or related post-sales role in B2B SaaS.
Experience working with complex, enterprise-level customers - navigating multi-threaded organizations and executive stakeholders.
Proven experience owning and driving successfulcustomer renewals, including managing timelines, commercial discussions, and stakeholder alignment.
Strong track record of driving product adoption, customer engagement, and measurable value realization.
Strong project management skills; ability to manage onboarding, training, and adoption initiatives across multiple accounts.
Data-driven approach to customersuccess, with experience leveraging usage data and success metrics to inform strategies.
Exceptional communication skills - comfortable engaging with both end users and executive sponsors.
Highly collaborative, with experience partnering with cross-functional teams including Sales, Product, and Support.
Comfortable operating in a fast-paced, high-growth, ambiguous environment.
Bonus Points
Experience supporting professional services, legal, or other complex industries.
Familiarity with CustomerSuccess tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce).
Experience driving adoption for AI-powered or data-driven SaaS products.
Why join Laurel:
To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian
A smart, fun, collaborative, and inclusive team
Great employee benefits, including equity and 401K
Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team
An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time
We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance.
If you think you'd be a good fit for this role, we encourage you to apply, even if you don't perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!
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$88k-137k yearly est. 1d ago
Client Success Manager
Woundtech
Customer success manager job in Los Angeles, CA
We are seeking a results-oriented Client SuccessManager- MSO Focus to drive growth and establish long-term partnerships with Management Services Organizations (MSOs) in the healthcare sector. This role is critical to our mission of delivering value-based solutions to healthcare organizations. The ideal candidate will have a deep understanding of MSOs, their operational models, and the healthcare sales landscape.
As a Client SuccessManager you will build and execute account strategies, engage key decision-makers, and manage complex sales cycles to expand net referrals from the top MSOs in your assigned market.
Key Responsibilities
Account Development and Management
Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams
Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives
Sales Strategy and Execution
Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment
Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required
Meet or exceed sales targets and performance metrics
Market Expertise and Insights
Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments
Leverage market insights to identify opportunities for innovation and competitive differentiation
Collaboration and Teamwork
Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations
Provide feedback to internal teams to refine offerings and address market needs effectively
Account Planning and Reporting
Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies
Provide regular updates to leadership on account performance, pipeline status and market trends
Qualifications
Bachelor's degree in business, healthcare administration, or a related field preferred.
Experience
5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations
Proven track record of managing high-value accounts and achieving revenue growth targets
Skills
In-depth knowledge of MSO operations, challenges, and market dynamics
Strong negotiation, presentation, and communication skills
Ability to manage complex sales cycles involving multiple stakeholders
Proficiency in CRM tools and Microsoft Office Suite
Personal Attributes
Self-starter with a strategic mindset and a focus on results
Strong analytical and problem-solving skills
Comfortable working in a fast-paced, dynamic environment with competing priorities
$65k-102k yearly est. 2d ago
Sr. Client Account Manager, Ecommerce
Pinterest 4.6
Customer success manager job in Los Angeles, CA
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
As a Sr. Client Account Manager, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.
What you'll do:
Manage and grow client accounts, collaborating with partners to optimize campaigns and identify new opportunities.
Translate partner goals and data into clear, actionable insights for effective media strategies.
Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement best practices.
Participate in client meetings to understand needs, solve challenges, and promote Pinterest solutions.
Clearly explain complex products and processes, serving as a trusted advisor to clients and agencies.
Build strong partner relationships and proactively expand opportunities to drive revenue growth.
What we're looking for:
Experience in digital advertising sales, preferably with performance advertisers.
Proven ability to manage mutually beneficial client accounts independently.
Strong knowledge of digital ad technologies across Search, Shopping, Display, and Social.
Effective at managing multiple priorities and achieving goals in a fast-paced environment.
Excellent written and verbal communication; skilled at building lasting partnerships.
Bachelor's degree in Business or a related field, or equivalent experience.
In-Office Requirement Statement:
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 1/ week and therefore needs to be in a commutable distance from our Los Angeles or San Francisco office.
Relocation Statement:
This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
#LI-HYBRID
#LI-NM2
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$108,192-$189,336 USD
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
$108.2k-189.3k yearly 1d ago
Customer Support Manager
Teksystems 4.4
Customer success manager job in Los Angeles, CA
Establishes and provides leadership and direction for critical multi-dimensional member facing department within Customer Experience Operations. Has direct responsibility for all personnel, productivity, technology and quality, to include development of internal policies and procedures. Provide ongoing guidance on understanding customer needs and resolving member issues at a regional level. Develop and monitor analytic tool sets and metrics, conducts root cause analysis and advocates, defines and leads operational improvement projects and initiatives that elevate the level of service provided to members. Accountable for creating a culture of compliance, ethics and integrity.
Essential Responsibilities:
* Create and sustain strong relationships with stakeholder departments.
* Establishes and assures adherence to schedules and work plans.
* Actively promotes the vision and values of CE department particularly in the areas of new members, customer service, change management, leadership, performance levels, and results orientation.
* Responsible for the vision and the culture of the contact center, and the support and implementation of Labor Management partnership initiatives.
* Ensures efficiency of processes and successful implementation of operational strategies.
* Develops and implement process improvement.
* Achieve the highest level of practices while improving policies and procedures to provide excellent customer service to regional membership and clients.
* Develop, design and analyze data to create staffing models and forecast needs for CE operation as well to interdependent department and stakeholders within KPCO.
* Report data on a regular basis to then implement solutions to forecast in a high-volume environment.
* Implements staffing model to achieve service goals and objectives utilizing real-time control and systems to reassign phone queue assignments, extending/shortening Customer Care Representative (CCR) schedules as necessary, calling in
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Los Angeles, CA.
*Pay and Benefits*The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Los Angeles,CA.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$40-45 hourly 5d ago
Strategic Client Engagement Manager (CA-ONSITE)
Ansira Partners 4.3
Customer success manager job in Los Angeles, CA
As a Strategic Client Engagement Manager, you will serve as an on-site consultant and trusted advisor, working directly within the client's office in Los Angeles, CA. This role is designed to foster strong relationships and drive engagement between Ansira and our client. In this role you will focus on understanding the client's goals, particularly in support of BevAlc suppliers and brands, and providing expert guidance on local marketing strategies. You will play a key role in ensuring platform adoption and maximizing utilization, resulting in an increase in orders and sales, while also helping the client leverage best practices to achieve their business objectives.
Key Responsibilities
On-Site Client Engagement: Serve as a dedicated resource within the client's office, fostering a strong partnership and acting as the primary liaison for platform-related needs.
Consulting & Best Practices: Provide proactive expert recommendations on local marketing activities, aligning strategies with the client's goals and industry best practices.
Goal Alignment & Strategy: Maintain a deep understanding of the client's objectives in relation to BevAlc suppliers, ensuring all recommendations and support align with these goals.
Platform Adoption & Utilization: Drive engagement with the platform by training and educating users, identifying opportunities for optimization, and ensuring high levels of utilization.
Performance Insights & Recommendations: Analyze platform usage and marketing performance data to identify areas for improvement and present actionable insights to the client.
Stakeholder Collaboration: Work closely with internal teams and client stakeholders to streamline communication, ensure alignment on initiatives, and enhance overall satisfaction.
Training & Enablement: Lead in-person training sessions, workshops, and hands-on support to empower the client's team with the knowledge and tools they need for success.
Problem-Solving & Support: Proactively identify challenges, troubleshoot issues, and provide solutions to ensure seamless client experiences.
Qualifications & Skills
3+ years of experience in client engagement, marketing consultation, or a related field.
Strong knowledge of local marketing strategies, preferably within the BevAlc or consumer goods industry.
Excellent relationship-building, presentation and communication skills, with the ability to engage stakeholders at all levels.
Experience driving software or platform adoption with a consultative approach.
Analytical mindset with the ability to interpret data and provide strategic recommendations.
Self-motivated, proactive, and able to work independently in an on-site client environment.
Experience in graphic design and print production is a plus.
This is an exciting opportunity for a strategic thinker who thrives in a client-facing role, enjoys problem-solving, and is passionate about driving marketing success. If you're a results-driven professional who excels at building relationships and enabling platform adoption, we'd love to hear from you!
$103k-166k yearly est. 1d ago
Fitness Studio GM: Lead Sales & Member Growth
Rumble Boxing Long Beach
Customer success manager job in Long Beach, CA
A premier fitness studio in Long Beach is seeking a General Manager to oversee sales goals, enhance membership renewals, and maintain high customer satisfaction. The ideal candidate should have over 2 years of experience in fitness sales or retail, strong leadership skills, and a passion for fitness. Responsibilities include generating leads, managing a sales team, and ensuring compliance with regulations. The role offers competitive compensation, including base, commissions, and benefits like medical coverage and complimentary classes.
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$94k-163k yearly est. 1d ago
Studio GM: Growth & Sales Leader (Fitness)
VFit Group
Customer success manager job in Cerritos, CA
A leading fitness studio is seeking a General Manager to oversee all studio functionality, from sales to operations. This role requires a passion for fitness, strong customer service, and sales skills. The General Manager will lead a team of instructors, drive revenue growth, and implement marketing campaigns. A competitive compensation package includes a base rate and bonuses for achieving goals, along with a complimentary fitness membership and employee discounts.
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$94k-163k yearly est. 14h ago
Outside Sales Account Manager
Homeguard Incorporated 3.8
Customer success manager job in Alhambra, CA
Immediate Opening - Outside Account Manager
(San Gabriel Valley - LA County)
Earnings: $90,000 - $140,000
Are you a networking pro who loves meeting new people and building lasting relationships? Do you thrive on being out in the field, creating connections, and having direct control over your income and success? If you're ready to make a real impact in the real estate industry, we want YOU on our team!
What You'll Be Doing
Your car is your office (Monday-Friday 8:00 AM-5:00 PM), and no two days are the same. You'll represent HomeGuard by being the face of our brand at association meetings, networking events, and real estate offices throughout Orange County.
Build relationships with real estate professionals.
Promote our top-tier inspection and disclosure services.
Drive sales and grow your territory through consistent follow-up and office visits.
Manage a busy schedule of appointments, follow-ups, and inspection orders, a master multitasker who meets and exceeds sales goals, while maintaining client needs.
Collaborate with a strong support team using a proven sales strategy.
Stay organized while handling multiple priorities like a pro.
Who We're Looking For
✅ Outgoing, driven, and not afraid to ask for the sale
✅ A self-starter who loves being on the road and owning their territory
✅ A natural communicator and confident presenter
✅ Experience in real estate (a huge plus!)
✅ Bilingual? Fluency in one or more of the following languages strongly preferred: Mandarin, Cantonese, Korean, Vietnamese.
✅ Social media savvy - ready to record, post, and brand yourself daily
✅ Must have a valid CA driver's license and a reliable vehicle
Perks & Benefits
Company-issued iPad & iPhone
Car allowance + mileage & expense reimbursements
Medical, Dental & Vision coverage
Growth opportunities with a reputable, expanding company
$90k-140k yearly 4d ago
Business Manager - Accounts Receivable
Liberty 4.1
Customer success manager job in Los Angeles, CA
The individual selected for this role will be part of the Business Team and should be a highly organized and detail-oriented person with a strong background in business administration and financial management. They should be adept at navigating various software and be someone who can thrive in a fast-paced environment, handle multiple priorities and contribute to the company's operational efficiency.
The Business Manager is responsible for managing the administrative and accounting functions for multiple projects assigned to them. He/she works closely with the Regional Business Manager to ensure compliance and consistency across the Enterprise. This person will also work closely with the Operations team to coordinate compliance and timely submission of Accounts Receivables to our Clients.
Duties & Responsibilities
· Prepare monthly requisitions to Clients. Review and ensure all backup documentation is correct. Resolve any Client inquiries or discrepancies timely. Submit revised requisitions to Client as needed. Work with Operations and Project Management teams for review/approval prior to submission.
· Ensure all Subcontractors are in compliance with the terms and conditions of the Contract (i.e. insurance, billing procedures, labor compliance etc.)
· Report, track and post Accounts Receivable in the Financial system on a weekly basis.
· Project setup and ongoing maintenance: including project setup in various systems in line with established SOPs, ongoing cost code maintenance, rate table setup and maintenance, SOV changes/updates.
· Project cost management including job cost transfers, reclasses and intercompany billings as needed.
· Lien waiver collection and issuance for clients and customers.
· Assist Operations with the weekly/monthly Forecasting process. Attend forecasting meetings.
· Assist with month-end closing procedures. Project research. Ad hoc project related reporting. Assist with other projects/assignments/initiatives as needed
Qualifications:
· 5-8 Years of related experience. Business administrative or accounting experience preferred. College degree preferred.
· Sage300, Timberline/Timberscan, StratuVue experience a plus
· Proficiency in Microsoft Office (Word, Excel, Powerpoint), Adobe or Bluebeam a must.
· Problem solving skills with the ability to manage multiple tasks and meet deadlines.
· Outstanding team player with good interpersonal skills. Excellent customer service a must.
Working Conditions:
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.
Disclaimer:
The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day
$41k-55k yearly est. 1d ago
Commercial Banking Relationship Manager - Los Angeles, CA
Banktalent HQ
Customer success manager job in Los Angeles, CA
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } California Bank & Trust is looking for a Commercial Banking Relationship Manager to come and join our team. The Commercial Banking Relationship Manager is responsible for originating, structuring, and servicing a diverse portfolio of commercial loans while building strong, low-risk client relationships. This role combines advanced credit expertise with proactive business development to deliver tailored financial solutions and exceptional customer service.
Key Responsibilities
Business Development
Generate new commercial banking relationships through prospecting, referrals, and networking.
Develop and execute strategies to expand the bank's presence in the market and achieve growth targets.
Cross-sell treasury, deposit, and other bank products to deepen client relationships.
Credit & Loan Structuring
Lead the entire loan process from initial client engagement through underwriting, approval, and closing.
Perform detailed credit analysis, including financial statement review, cash flow modeling, and collateral evaluation.
Structure and negotiate complex commercial loans (C&I, CRE, asset-based lending) to meet client needs while mitigating risk.
Monitor credit performance and covenant compliance; proactively address exceptions.
Relationship Management
Act as the principal account manager for new and existing clients.
Conduct regular portfolio reviews and make recommendations to optimize client profitability.
Deliver high-quality customer service and maintain a high degree of client satisfaction.
Compliance & Risk
Ensure adherence to credit policy, regulatory requirements, and risk management standards.
Prepare and present credit packages for approval committees.
Qualifications
Bachelor's degree in Finance, Accounting, or related field (MBA or formal credit training preferred).
6+ years of experience in commercial lending, credit analysis, underwriting, and relationship management.
Expert knowledge of commercial loan products, credit structuring, and risk assessment.
Proven ability to generate new business and expand existing relationships.
Strong interpersonal, negotiation, and communication skills.
Proficiency in financial analysis and common software applications (Word, Excel, CRM systems).
Ability to manage a small to medium commercial portfolio effectively.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Salary range of $152-$225K depending on location and experience
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.
As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.
$152k-225k yearly 1d ago
Commercial Banking Relationship Manager III
First Bank 4.6
Customer success manager job in El Segundo, CA
The Commercial Loann Officer III Independently handles all relationship types including the most complex loans. This role will specialize in our C&I business primarily.
Responsibilities:
Knowledgeable of all bank products and sells same to customers and prospects, including Cash Management, Trust, Brokerage, Leasing and International Services.
Typical loan portfolio generated and serviced is greater than $20-30 million ($50+ in real estate groups)
Calls on prospective and existing clients to generate loans, deposits, fees and electronic banking services
Analyzes financial statements and business conditions to deduce a credit decision
Interacts with branch personnel to identify prospective business clients and makes joint calls with branch managers or other bank representatives
Prepares loan narratives for presentation to Senior Management
Develops, approves and services all types of secured and unsecured loans
Assumes full responsibility for quality, completeness and accuracy of all loan documentation in the loan portfolio, ensuring that loans meet the criteria.
Ensures that the loan portfolio has a minimum number of loan workouts, watch list credits or maturing loans
Contributes to Bank's overall management objectives by participating in meetings and supporting Bank goals
Utilizes sales and product knowledge to effectively cross-sell products to new or existing customers or to refer new or existing customers to other areas of the bank
Bachelors Degree, required; preference for Finance/Economics or related business field, preferred
A minimum of five plus years' experience in Commercial Lending, preferably in a C&I banking environment
Demonstrated proficiency in Microsoft Office Suite, specifically in Excel
Excellent written and oral communication skills
Strong local community involvement strongly, highly preferred
$50 hourly 1d ago
Studio General Manager | Luxury Fitness & Sales Leader
Pure Barre 3.6
Customer success manager job in Carlsbad, CA
A leading fitness studio is seeking a General Manager in Carlsbad, California. You will be responsible for overseeing studio operations, driving sales, and creating a supportive community for clients and instructors. The ideal candidate has over 2 years of fitness sales or management experience and excellent communication skills. This role offers competitive compensation and opportunities for growth, along with benefits such as a complimentary studio membership and retail discounts.
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$82k-115k yearly est. 3d ago
Residential Roofing Sales Manager
Tiello
Customer success manager job in Burbank, CA
Salary: $110,000-$130,000 base + performance bonus + commission
Tiello is partnered with a top-performing residential roofing contractor in the Burbank area that's experiencing rapid expansion and is looking to bring on a highly accomplished Sales Manager to lead and elevate their sales division.
This is a company with a long-standing reputation for quality workmanship, an integrity-driven culture, and a strong presence across Southern California. They're seeking someone who operates at the highest level-someone who has repeatedly grown teams, elevated performance, and driven significant revenue in the residential roofing space.
The Role
You'll lead the residential roofing sales team across the LA-Burbank market, owning strategy, performance, process, and accountability. This is a hands-on leadership role focused on scaling people, systems, and revenue. The ideal candidate has coached and grown teams responsible for $20M-$30M+ annually, while consistently increasing close ratios and average ticket sizes.
Responsibilities
Lead, mentor, and develop a high-performing residential roofing sales team
Increase team performance across close rates, average ticket size, and revenue
Implement scalable sales processes, KPIs, and systems to support rapid growth
Partner closely with ownership on forecasting and long-term strategy
Work with marketing and operations to ensure alignment and project excellence
Recruit, onboard, and develop new sales reps to expand market coverage
What We're Looking For
Proven experience leading sales teams in residential roofing or exterior construction
Demonstrated success scaling revenue and team performance ($20M+ preferred)
Strong coaching and leadership skills
Process-driven, metrics-focused, and growth-minded
High integrity, clear communication, and a collaborative approach
Compensation & Benefits
Base salary: $110K-$130K (DOE)
Performance bonuses + commission
Company vehicle or vehicle allowance
Full benefits package
Long-term career growth with a highly reputable California contractor
Tiello is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please apply directly or send resumes to ****************.
$110k-130k yearly 5d ago
Laboratory Account Manager - Southern California
CME Corp 3.4
Customer success manager job in Los Angeles, CA
No recruiters or unsolicited agency referrals please.
*Candidate must reside in the greater Los Angeles/Southern California area*
Are you looking for a dynamic laboratory equipment sales position where every day is different? Where you can hit the ground running and make an immediate impact with the largest healthcare providers in your region? Then look no further, you'll be a great fit for CME Corp.
CME Corp. is looking to add a talented and highly motivated sales professional to join our growing organization. As a Laboratory Account Manager, you will play a key role in our sales team managing your book of business, developing new business opportunities, and meeting or exceeding sales profitability objectives. You will sell healthcare equipment and related services with a primary focus on laboratory departments, as well as research, phlebotomy, blood bank, and morgue departments. The territory is the Greater Southern California region, and the focus is on the largest and most prestigious healthcare systems within your territory. This role will report to the Vice President of Specialty Sales.
Responsibilities:
Manage and grow opportunities with existing and new customers for laboratory products through various channels, including networking, cold calling, and attending industry events.
Maintain and nurture relationships with existing clients, identify opportunities for upselling and cross-selling, and ensure customer satisfaction.
Develop a comprehensive understanding of product features, benefits, and applications and serve as a trusted resource for customers
Meet monthly and annual sales/revenue targets
Collaborate with internal Account Managers to grow laboratory product sales within accounts
Bidding/quoting projects and creating proposals
Maintain current and develop new relationships with manufacturer sales representatives
Identify and qualify key “Decision Makers” (buying influencers) in all key and target accounts
Create value beyond our products and services in a way that differentiates us from the competition
Stay current with industry trends
Requirements:
Bachelor's degree or high school diploma with a minimum of five (5) years of relevant work experience
Minimum two (2) years of progressive experience in account management within acute care facilities or similar role
Minimum two (2) years of experience in laboratory-focused product sales
Excellent communication and interpersonal skills
Proficiency in Microsoft Office products and Salesforce CRM
Must live in the geographical location of the position
Regular daily travel within the geographic territory as business needs require
Occasional overnight travel may be required
Attend industry trade shows as needed
Who you are:
Self-motivated and goal-oriented
Highly organized and strong attention to detail
Effective communication and presentation skills
Strong, consistent and competitive work ethic
Strong problem-solving skills with solution-oriented focus
Customer-centric approach
Adaptable to change and ability to work in a fast-paced work environment
Compensation and Benefits:
Commission based with a weekly draw. The weekly draw amount is dependent upon experience level of applicant
This position has unlimited earning potential
Company laptop and cell phone
Monthly expense allowance
Medical, Dental and Vision
Vacation and Paid Holidays
401k Retirement Plan
Employee Stock Ownership Plan
Employer-Paid Life Insurance
Voluntary Benefits - Critical Illness, Short & Long Term Disability, Accident, Life, Whole Life, and Pet insurance
Tuition Reimbursement
Referral Bonus Program
Employee Assistance Program
About CME:
Dedicated to providing quality equipment, logistics, and services to healthcare. CME is the premier source for equipment and turnkey logistics, delivery, and support for the healthcare community. The company helps healthcare facilities nationwide to seamlessly launch, renovate and expand. CME is headquartered in Warwick, RI with branches in Anaheim, CA, and Long Island, NY and over 35+ service centers spanning the nation and offers an expanded product line of more than 2 million+ medical products from more than 2,000 manufacturers.
We support our military community, veterans encouraged to apply!
CME Corp. is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
$65k-99k yearly est. 3d ago
Customer Service & Sales Manager
Cathay Bank-Headquarters 4.4
Customer success manager job in Rancho Cucamonga, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch.
DIRECT REPORTS
The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements)
ESSENTIAL FUNCTIONS
Service and Sales Responsibilities:
Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service
Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements
Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements
Establish and manage achievement of assigned team and individual sales production goals
Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services
Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals
May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions
Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate
Operations, Management & Administration Responsibilities:
Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch
Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies
Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications
Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization
Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities
Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc.
May serve as Safety and/or Security Officer for the branch
QUALIFICATIONS
College degree a plus.
Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions.
Thorough knowledge of bank policies and procedures.
General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures.
Direct sales experience desired.
Computer experience (Microsoft Word, Excel, Outlook) required.
Good management skills with emphasis on planning, organization and scheduling.
Excellent verbal and written communication skills.
Bi-lingual English and Chinese (Mandarin or Cantonese) preferred.
OTHER DETAILS
$26.44 - $31.25 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$26.4-31.3 hourly 3d ago
Wholesale Sales Manager (Womens Fashion)
Strawberry Paris
Customer success manager job in Los Angeles, CA
Wholesale Sales Manager - Strawberry Paris
Luxury Boho Womenswear | Paris-born, DTLA-based
Full-Time | Downtown Los Angeles HQ + Travel
***********************
We launched in 2025 and in less than 6 months we've already smashed past $1M in sales.
Vogue France called us “the new boho obsession,” Who What Wear declared our strawberry-pink silk dresses “the piece of the season,” and every cool-girl influencer from Paris to Venice Beach is wearing us.
Now we're scaling fast - and we need a HUNGRY Wholesale Sales Manager who lives for the chase and refuses to take “we'll think about it” for an answer. This is not a cushy corporate gig. This is a rocket-ship role for someone who gets a rush from turning cold leads into six-figure wholesale accounts and treats every sale like it's their own money on the line.
What You'll Do (and dominate)
Hunt relentlessly: generate your own leads (Instagram DMs, store visits, competitor intel - whatever it takes)
Master cold outreach: calls, emails, walk-ins - you thrive on it and turn “no” into “hell yes”
Build irresistible relationships: personalized video lookbooks, teaser samples, storytelling that makes buyers feel FOMO if they don't stock Strawberry Paris
Close wholesale accounts with boutiques, concept stores, and multi-brand retailers across the US, Canada, Europe, and the Middle East
Own your territory and numbers - smash monthly targets and stack uncapped commissions
Rep the brand in person at Coterie NY, Paris Fashion Week showrooms, LA Market Week, and pop-ups - charm buyers face-to-face and walk away with orders
Build a black book of the hottest boutique owners on the planet
Collaborate directly with the founder on big-account strategy (think go-sees at The Dreslyn, Lisa Says Gah, Revolve, Free People, etc.)
Who You Are
1-4 years sales experience (fashion wholesale = huge plus, but raw hunger and proven results beat years on paper)
Persuasive, polished, proactive, and a little ruthless when closing
Rejection fuels you - it's just foreplay to the next big “yes”
You know the difference between Shopbop and Ssense, have strong opinions on who's sleeping on the boho revival, and can sell the dream
Fearless on the phone, magnetic in person, comfortable on camera (you'll film quick iPhone videos for buyers)
Willing to travel (trade shows, store visits, Paris trips)
Bonus: French speaker, obsessed with the deal, and look killer in flowy Strawberry Paris pieces
What You Get - A Package Built for Hustlers
Base salary $26-$32/hour (~$54,080-$66,560/year full-time - strong for wholesale sales roles, with fast growth potential based on experience and hustle)
GUARANTEED RAISES EVERY 6 MONTHS ! : 2% every 6 months (4% yearly) for first 2 years - automatic progression to higher base by year 2
UNTAPPED 3% COMISSION on all your wholesale sales - historically (not a promise), sales could hit $60K-$100K/month across untapped accounts we just started (sky's the limit with so many new boutiques not yet sold to -
top closers clear $21,600-$36,000/year at low end, six figures+ easy for killers
)
Monthly PERSONAL GROWTH Bonus: $150-$350 extra every month when you present and execute a clear growth action plan to grow your skills that help the company (stackable!)
Monthly Einstein Award: $100 cash for standout intelligent growth (yes - earn both monthly bonuses if you're crushing it)
GUARANTEED ANNUAL BONUS: $1,000 guaranteed → up to $5,000
Profit-sharing: Up to 15% of net profits distributed annually as extra bonuses to all staff based on performance - the harder we hustle together, the bigger everyone's share
GUARANTEED $3,000 loyalty bonus at 3-year mark
Uncapped commission potential overall - top performers easily clear six figures (3% is yours forever on your accounts)
Generous clothing allowance (obviously) -- 2 FREE PIECES PER MONTH
20 paid days off to start (13 PTO + 7 sick), growing +4 vacation days/year (cap at 25 PTO = up to 32 total days), plus 5 major holidays (separate)
$150/month health & wellness stipend
Travel perks, dreamy DTLA showroom vibes, and direct access to the founder
Our Culture - Built for Builders
Small 10-person team, lightning-fast execution, weekly 5-minute power meetings with the CEO, Friday catered lunches + skill shares (with $100 prizes), potlucks ($50 prizes), quarterly Shark Tank pitches ($200 prizes). We reward results, ownership, and hustle - no excuses, just “how do we make it happen?”
Think you've got what it takes to put Strawberry Paris in every must-have store from NYC to Paris and help us hit $10M+?
Send your resume + a short note (or 60-second video) telling us your biggest sale ever closed and why you're ready to dominate wholesale for us.
Email: ************************ (or DM us)
Subject: Wholesale Sales Manager - [Your Name] - Let's Build a Billion-Dollar Brand
We move fast. The right person starts ASAP.
Don't wait - your future six-figure year is waiting. 🍓✨
Check us out: ***********************
$60k-100k yearly 5d ago
Liquidation Sales Manager
Lunada Bay Tile 3.9
Customer success manager job in Torrance, CA
The Inventory Liquidation Sales Manager is responsible for converting discontinued Ciao Bella Tile inventory into cash through targeted buyer development, cold outreach, and warehouse-based selling in Torrance, CA. The role can be full-time or part-time but must be physically based in the Torrance, CA area, with base salary plus commission tied to results on discontinued inventory. This position focuses on identifying and building a base of bulk and repeat buyers, then driving quick transactions either via phone/email or on-site visits where buyers review lots and make decisions on the spot. E‑commerce support exists but is secondary to direct selling and relationship-building with high-value buyers.
Key responsibilities include:
Discontinued inventory focus (Ciao Bella)
Own liquidation planning and selling for all designated discontinued Ciao Bella Tile inventory, working from lists provided by Operations and Leadership (no responsibility for deciding what is discontinued).
Recommend pricing and markdown strategies for discontinued SKUs (by pallet, lot, bundle, or unit) within agreed margin and floor-price guidelines.
Buyer development and outreach
Research, build, and maintain a targeted list of liquidation buyers: fabricators, installers, builders, outlet stores, jobsite buyers, and secondary-market dealers able to take larger or recurring lots.
Proactively cold call and email prospective buyers, schedule appointments, and conduct consistent follow-up to convert prospects into regular liquidation customers.
Develop deeper relationships with key buyers by understanding their preferred products, quantities, price points, and buying cycles, then aligning future discontinued lots to those needs.
Warehouse-based selling and events
Plan and execute warehouse-based selling at the Torrance facility, including “yard-sale” style days, pallet sales, or auction-style events to move concentrated volumes of discontinued inventory quickly.
Host buyers on-site, walk them through discontinued lots, negotiate within approved guidelines, and close deals efficiently while ensuring proper paperwork and payment handling.
Digital and e‑commerce coordination
Collaborate with the existing e‑commerce resource to list select discontinued Ciao Bella Tile lots on appropriate digital platforms, focusing on accuracy and clear value propositions.
Use inbound interest from digital channels as a lead source, steering qualified prospects toward larger or repeat-quantity purchases when possible.
Reporting and performance tracking
Provide weekly or biweekly updates on discontinued inventory sold under the Ciao Bella brand, revenue and margin generated, and pipeline of active opportunities.
Track effectiveness of cold outreach, warehouse-based events, and digital leads, and recommend adjustments to maximize sell-through of discontinued SKUs.
Qualifications
3+ years in inside sales, account management, or inventory-related roles; experience in tile, flooring, building materials, or distribution strongly preferred.
Strong written and verbal English communication skills.
Required Skills
Proven success in outbound selling, including cold calling, lead generation, and closing B2B deals.
Comfortable working on-site in a warehouse environment and interacting directly with buyers during visits and events.
Strong organization and follow-through, with the ability to manage a pipeline, maintain structured buyer and deal data, and run consistent follow-up.
Clear and professional communicator who can represent the Ciao Bella Tile brand while still moving volume on discontinued product.
Self-directed, persistent, and energized by building a book of liquidation business from discontinued inventory.
Preferred Skills
Experience in the building materials industry.
Pay range and compensation package
Base salary: Competitive and commensurate with experience in B2B sales and/or inventory-related roles in building materials or similar industries; may be structured appropriately for full-time or part-time employment. Full-time salary range: $50,000 - $70,000
Commission: Sales Commission in addition to base salary.
Location: Torrance, CA area - must be regularly on-site at the Torrance warehouse.
Reports to: Chief Operating Officer.
Lunada Bay Tile is an Equal Opportunity Employer committed to building a diverse workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status.
How much does a customer success manager earn in Newport Beach, CA?
The average customer success manager in Newport Beach, CA earns between $77,000 and $196,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.
Average customer success manager salary in Newport Beach, CA
$123,000
What are the biggest employers of Customer Success Managers in Newport Beach, CA?
The biggest employers of Customer Success Managers in Newport Beach, CA are: