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Customer success manager jobs in Normal, IL - 96 jobs

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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Peoria, IL

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $41k-47k yearly est. 13d ago
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  • Relationship Manager

    Global Payment Holding Company

    Customer success manager job in Peoria, IL

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners-then your expertise will be a perfect fit on our dynamic team here at Global. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Core Payments Relationship Manager (RM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our Payments Platform, upselling current clients on other Global products and services, and maintaining regular communication with the Core Payments District Manager. Job Duties Your role as a Core Payments RM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities Responsible for prospecting new clients. Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. Attend weekly team meetings and weekly one-on-one with your leader. Additional responsibilities may be assigned as needed. Desired Skills & Capabilities Excellent prospecting, communication, presentation, and networking skills Works well independently and as part of a team Incentive-driven sales “hunter” Professional demeanor and impeccable integrity High sense of urgency and innate sales talent Enjoys cold-calling and speaking with people face to face Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications 18 years of age or older This position requires regular driving to visit client sites, therefore a valid drivers license is necessary In accordance with state law, a background check will be conducted after a conditional offer of employment Completion of mandatory drug screening Live in area relative to job posting location Ability to be in the field, a minimum of 75% of the time Preferred Qualifications High school diploma/GED At least two years of relevant experience Competencies Awareness Driven Resilient Respectful Committedness Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: **************************************************************** Compensation Ready to grow your career and your paycheck? Here's the breakdown Annual On-Target Earnings (OTE): $100,000+ Base Salary: $40,000+ Residual Income: Keep earning from your hard work Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now! Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-AT1 #LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $40k-100k yearly Auto-Apply 4d ago
  • Account Manager- Service/Repair (Peoria)

    TK Elevator 4.2company rating

    Customer success manager job in Peoria, IL

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Peoria, IL Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals. ESSENTIAL JOB FUNCTIONS: * Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. * Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups. * Develops capital plans for customers to address their short- and long-term building needs. * Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements. * Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals. * Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals. * Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals. EDUCATION & EXPERIENCE: * Bachelor's degree required. * Minimum 1 year of business-to-business sales experience is required. * Strong attention to detail with proactive follow-up skills. * Demonstrated success in a fast-paced environment. * Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues. * Excellent time management, organizational, and presentation skills. * Salesforce experience. (preferred) Salary range $65,000-$90,000. The role offers a car allowance, fuel card, and monthly commission program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $65k-90k yearly 9d ago
  • Channel Manager

    Procurement Partners LLC

    Customer success manager job in Bloomington, IL

    Job DescriptionDescription: Full Time United States - Remote Channel Manager Reports to VP, Channel and Partnership About Us Procurement Partners builds easy-to-use software that lets healthcare organizations automate their purchasing, inventory management, invoicing, and payments processes. We help thousands of facilities, and their staff reduce their expenses and time spent procuring items so they can direct more time and effort toward caring for their patients and residents. Procurement Partners now includes both OnCare & Hybrent product lines, and we are one of the fastest-growing procure-to-pay software company in healthcare. We are backed by a growth-oriented investment firm and are scaling up rapidly and want you to join our organization! If you have a passion for technology, enjoy providing value to customers, and are looking for a company that will help you develop your career, we want to talk to you! About the Role Channels and Partnerships are the largest revenue generating opportunity within Procurement Partners and are vitally important role for the acceleration of our growth objectives. In the Channel Manager role, you will be responsible for managing and growing our current channel partnerships, which consist of group purchasing organizations (GPO's), strategic vendors, technology partners and strategic sales consultants. The Channel Manager is responsible for maturing partner relationships by building relationships with senior level executives and channel partner sales representatives, achieving set revenue goals and executing on channel partner recruitment objectives. The Channel Manager has the responsibility of representing the Procurement Partners platform and may at times be required to present a specific solution or product set depending on the channel partner type and/or a vertical market. What You'll Do: Execute channel partner recruitment objectives, by targeting, prospecting, and onboarding new channel partners that meet the ideal partner profiles. Maintain a rolling, healthy pipeline of new prospective partners, to build the necessary foundation for recurring channel-driven sales activity. Specific focus on technology and other strategic partners Strategize with the channel team for targeting and recruiting candidates within the ideal partner profiles for the partner recruitment pipeline. Establish productive, professional relationships with key personnel in assigned channel partner accounts. Coordinate the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and channel partners' expectations. Meet assigned targets for lead generation volume and strategic objectives in assigned partner accounts. Proactively lead a joint partner planning process that develops mutual performance objectives, lead gen targets, and critical milestones associated with a productive partner relationship. Proactively assess, clarify, and validate partner needs on an ongoing basis. Sell through partner organizations to end users in coordination with partner sales resources. Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel. Ensure partner compliance with partner agreements. Drive adoption of company programs among assigned partners. Deliver business plans with each Partner and ensure their successful execution. Oversee partner enablement to ensure partners are properly trained and motivated to recommend the Procurement Partners' product lines. Review sales play metrics/effectiveness on a recurring basis with Partners and maintain pipeline and dashboards for executive leadership on the effectiveness of these programs. Partner with marketing to ensure the execution of programs and events to drive channel leads and build pipelines. Harness a deep knowledge of how Procurement Partners solutions deliver value in the context of the client's use case(s). Follow rules of engagement and operational escalation procedures to quickly identify and resolve issues with Partners. Engage in a culture based on teamwork and collaboration with accountability. Requirements: What You'll Bring Functional Experience 5+ years of experience in channel sales or managing partnerships for a high/hyper-growth B2B SaaS business; experience working in the procurement, GPO, or healthcare space are desired. Strong contributor with demonstrated ability to get things done, build consensus, resolve conflict, and solve tough business problems while working in concert with others. Ability to adapt in an evolving and constantly changing high-tech environment; ability to remain adaptable and flexible as business strategies are adjusted and refined. Demonstrated ability to effectively communicate with and manage large national partnerships. Outstanding track record of consistently meeting/exceeding individual goals and corporate objectives. Experience selling into the Healthcare industry is strongly preferred. Proven ability to execute strategy in a cross-functional environment. Experience producing measurable results of influenced revenue or Channel Sales. Accountability and Performance Measures Achieves assigned lead quota in designated partner accounts. Completes partner account plans that meet company standards. Maintains high partner satisfaction ratings that meet company standards. Completes required training and development objectives within the assigned time frame. Location This role is remote, you must be willing to travel as needed. Compensation and Benefits Competitive base and bonus. Health, dental, and vision Generous 401K matching program A company that is growing and committed to being the industry leader! Procurement Partners Hiring Practice We value diversity at Procurement Partners. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.
    $68k-91k yearly est. 24d ago
  • Account Manager

    OPC Pest Service 4.1company rating

    Customer success manager job in Bloomington, IL

    If You're Great at Building Relationships, We've Got the Career for You Are you good at connecting with people, solving problems, and managing client relationships? At Orkin, we turn your communication and leadership skills into a rewarding career with uncapped earning potential, backed by the most recognized name in pest control. As an Orkin Account Manager, you'll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design service plans that deliver results. With 120+ years of expertise and the Orkin Guarantee, you'll have the resources to provide peace of mind and protection. You'll enjoy award-winning training, career growth opportunities, and the satisfaction of helping customers protect their property, health, and reputation. With Orkin's industry-leading tools, professional support, and team-first culture, you'll have the freedom to succeed and the stability of a company built on integrity and innovation. Why Orkin? You'll have more than a job, you'll have a career with growth potential and valuable benefits, including a company vehicle, competitive pay, and a 401(k) plan. Enjoy volunteer opportunities as we ensure everyone can live, work, and play safely. Join a team that values safety, professionalism, empathy, integrity, and innovation to deliver the peace of mind only an Orkin Pro provides. With our award-winning training, you'll get everything you need to succeed. No industry experience required. Plus, pests keep coming back, making our industry recession-resistant. We are driven by a shared mission and grounded in values that define everything we do: * Safety * Professionalism * Empathy * Integrity * Innovation With a century-old reputation and a team-first culture, you'll feel supported from day one, with the freedom and tools to succeed. Responsibilities What You'll Be Doing * Build credibility and long-term relationships with commercial clients. * Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory. * Conduct thorough interior and exterior inspections; full paid training provided. * Delivering compelling presentations that highlight Orkin's value and close business. * Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships. * Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline. * Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses. * Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions. * Listen actively to understand customer concerns and position Orkin as their strategic partner. * Provide reassurance and clarity to help customers feel confident in their pest management decisions. * Use Orkin's marketing tools and resources to generate leads and create demand. * Translate findings into tailored recommendations that solve problems and reduce risk for our customers. * Set clear expectations, communicate proactively, and ensure customers feel supported and informed. What's In It for You? * Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) * Uncapped Commission: The more you sell, the more you earn * Company Vehicle: Gas card included * Paid Training: No pest control experience required, we'll teach you everything. * Benefits that Go Beyond: * Medical, Dental, Vision, & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities * Recognition & Awards: Top performers can earn incentive trips and advancement opportunities Qualifications You'd Be a Great Fit If You: * Motivated by problem-solving and relationship building * Are a strategic thinker * Previous Business-to-Business relationship building experience (Preferred) * Are confident, competitive, and goal-driven * Can work independently and stay organized * Don't mind climbing, crawling, or working in various weather conditions. Where the pests go, we go! Minimum Requirements * High School Diploma or equivalent required * You must be willing to obtain the required pesticide license within your first 90 days of employment. The company will cover all necessary costs and provide support for this process. * You must be able to use a ladder safely and within the manufacturer's specified weight capacity. * Lift and carry up to 50 lbs. * You need the physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties. * You must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer You'd Be a Great Fit If You: * Motivated by problem-solving and relationship building * Are a strategic thinker * Previous Business-to-Business relationship building experience (Preferred) * Are confident, competitive, and goal-driven * Can work independently and stay organized * Don't mind climbing, crawling, or working in various weather conditions. Where the pests go, we go! Minimum Requirements * High School Diploma or equivalent required * You must be willing to obtain the required pesticide license within your first 90 days of employment. The company will cover all necessary costs and provide support for this process. * You must be able to use a ladder safely and within the manufacturer's specified weight capacity. * Lift and carry up to 50 lbs. * You need the physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties. * You must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What You'll Be Doing * Build credibility and long-term relationships with commercial clients. * Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory. * Conduct thorough interior and exterior inspections; full paid training provided. * Delivering compelling presentations that highlight Orkin's value and close business. * Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships. * Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline. * Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses. * Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions. * Listen actively to understand customer concerns and position Orkin as their strategic partner. * Provide reassurance and clarity to help customers feel confident in their pest management decisions. * Use Orkin's marketing tools and resources to generate leads and create demand. * Translate findings into tailored recommendations that solve problems and reduce risk for our customers. * Set clear expectations, communicate proactively, and ensure customers feel supported and informed. What's In It for You? * Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) * Uncapped Commission: The more you sell, the more you earn * Company Vehicle: Gas card included * Paid Training: No pest control experience required, we'll teach you everything. * Benefits that Go Beyond: * Medical, Dental, Vision, & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities * Recognition & Awards: Top performers can earn incentive trips and advancement opportunities
    $70k-100k yearly 2d ago
  • Donor Engagement Manager

    Girl Scouts of Central Illinois Inc. 3.6company rating

    Customer success manager job in Peoria, IL

    Job DescriptionDescription: Girl Scouts of Central Illinois offers professional opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better. Here's your opportunity to enhance your career while making a difference in girls' lives and in the world. At Girl Scouts of Central Illinois, you can build a rewarding career connecting individual donors to the exciting and life-changing work of Girls Scouts. This position is a full-time exempt, benefit eligible position, including: medical, dental, life, long-term disability, EAP, 12 paid holidays a year and 31 days of PTO (in Year 1!). Additionally, we offer a 403b and match after 1 year, and offer the option to enroll in many other supplementary benefits. We offer a casual work environment and the week between Christmas and New Years off! We also offer 2 days work from home (not including February and March) after 6 months of employment. The Donor Engagement Manager (DEM) is responsible for leading the philanthropic fundraising efforts in Peoria and surrounding area. The DEM is responsible for executing a relationship-based fundraising strategy to increase the pipeline of donors, cultivate, solicit and actively steward a portfolio of donors. The DEM must communicate a strong value proposition that leads to increased funding and engaged donors, matching GSCI projects and needs with donor interests. The primary role of the DEM is to solicit major gifts from individuals, organizations, and businesses/corporations. · Identify, cultivate and solicit major donor prospects for significant contributions to GSCI, including planned gifts. · Maintain accurate and timely records/contact reports of all interaction with donors utilizing fundraising software. · Oversee implementation of creative stewardship and personal recognition for major donors. · Track and report progress using specific metrics and be accountable to annual fundraising goals. · Work closely with the CEO to pursue effective and donor-centric cultivation, solicitation and stewardship strategies. · Conduct face to face solicitation meetings with donors. · Work closely with GSCI's Fund Development and Program teams. · Perform other duties as necessary or assigned. This position will also be responsible for organizing one fundraising and cultivation event every other year in the Peoria area, based on need and the overall fundraising plan for the area. This position also collaborates with the Fund Development team to support other fundraising strategies, such as annual giving. Requirements: Employment Requirements: · Be a registered Girl Scout member. · Believe in the mission of Girl Scouting with the ability to communicate the mission to others. · Interpret and support GSUSA and council policies and standard procedures. · Uphold the code of conduct as outlined in the GSCI Employee Handbook. · Represent the organization professionally and uphold the Girl Scout Promise and Law. · Ensure diversity and pluralism is embraced and incorporated into the work of the Council. · Familiar with safety rules and regulations and take reasonable steps to ensure one's own health and safety, and that of others, and inform the manager of any hazard. · Team player with excellent customer service skills. · Be a positive and cooperative employee, willing to share resources and expertise. · Ability to pass a criminal and background check. · Ability to provide two professional references, with one being a previous supervisor. Position Requirements ·Bachelor's degree. Minimum of three years of experience in fundraising, with at least one year in major gift fundraising. · Proven ability to secure individual and major gifts, inspiring donors to give joyfully and at the highest level. · Can easily establish and maintain positive working relationships throughout the organization and with outside constituencies. · Possesses the ability to influence others and compel individuals to action · Ability to work a flexible schedule including evenings/weekends. · Ability to travel as the job requires and for occasional overnight travel when needed to conduct council business. · Maintain reliable transportation and current, valid driver's license and minimum state auto insurance required. · Works independently and as part of a cross functional team. · Professional interpersonal communication skills including oral and written communication. · Strong planning and organizational skills. · Ability to maintain accurate records. · High degree of self-initiative skills required. · Computer experience with proficiency in Microsoft Office Products, including word, teams, outlook, and excel. · Experience in fundraising software. Working Conditions · Office work environment. · Able to sit upright and view computer screen for several hours at a time. · Must be able to lift 30 pounds at times. · Walking, standing, bending, stooping, reaching, and moderate lifting. · Occasional exposure to seasonal weather conditions. · Frequent sitting and reaching.
    $69k-92k yearly est. 16d ago
  • Industrial Sales

    Hi-Line 3.7company rating

    Customer success manager job in Peoria, IL

    Are you a driven and ambitious sales professional seeking a career that offers uncapped commissions, crazy good bonus plans, and the chance to represent high-quality Made in USA products? Join our team as an Outside Sales Representative, where you will enjoy a fantastic work-life balance through your home-based office and very own Mobile Store. About Us: Hi-Line is a third-generation, family-owned business that's been debt free since its inception in 1959. We are pioneers in providing top-notch inventory management solutions to businesses across many industries. We believe our success is rooted in the incredible people who make up our Hi-Line family - which could include you! As we expand our market presence, we're seeking dynamic go-getters to join our outside sales team and be part of our growth story. Why Choose Us: Home-based: Manage your territory from your home office while servicing your customers with your very own Mobile Store. Flexibility: Embrace your perfect work-life balance Earnings: Unlimited earning potential - truly uncapped commissions Top-Tier Service: Represent a company known for exceptional customer service. World-Class Training and Marketing: Benefit from comprehensive training to hone your skills and cutting-edge marketing strategies to boost your sales success. Take Charge of Your Career: Elevate your career to new heights with us! Join our passionate team and become a part of a thriving home-based business where your success knows no bounds! Although industrial sales experience is a plus, it is certainly not required. We have successful Territory Sales and Service Managers from various backgrounds. Regardless of where you have been, Hi-Line's world-class products and sales training programs will put you on the fast track to success. Apply now to take the first steps towards a fulfilling and prosperous future! [email protected] or call us directly at ************. Equal Opportunity Statement: At Hi-Line, Inc, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.
    $61k-82k yearly est. Auto-Apply 13d ago
  • Technical Engagement Manager

    Ipsoft 4.8company rating

    Customer success manager job in Bloomington, IL

    IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems. IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels. Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes. Gartner June 2012 Critical Capabilities Study Gartner ranks IPsoft #1 overall. Gartner comments: • “IPsoft is the clear leader in selling highly automated event and incident management services” • “Only IPsoft is rated higher than “good”. IPsoft...has executed extremely well in terms of creating differentiation from service automation” • IPsoft ranked #1 in 6 out of 7 categories. We did not win HR management probably because we try to replace people with technology. Specialties Managed Services, ITSM, Automation, Autonomic, IT Outsourcing Headquarters 17 State Street 14th Floor New York, NY 10004 United States Website ********************* Industry Information Technology and Services Type Privately Held Company Size 1001-5000 employees Founded 1998 Job Description Overview: You will be responsible for leading the engagement of a Fortune 1000 account and the ongoing project management of the account, ensuring high levels of customer satisfaction through excellent service delivery. These activities include leading weekly status calls, technical support review meetings, quarterly executive presentations as well as day to day operational leadership and guidance. The Technical Engagement Manager will be responsible for ensuring that the account and engagements under their purview are receiving optimal support and customer satisfaction is maintained at industry leading levels. Responsibilities: Ensure absolute quality standards of technical & business service delivery Provide direct project/account oversight and management. Advocate client service requirements and “outside in” perspective. Through expert understanding of IPsoft service delivery, advocate IPsoft's services and solutions to client account portfolio. Liaise between customer, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery. Participate in internal & customer-facing conference calls, demonstrations, and presentations in conjunction with partner resources Support direct management in other business and operational development initiatives, as required Qualifications Bachelors degree in Computer Science, Information Management, or similar field (business-oriented technical degrees given special consideration and technical / business dual majors given most-favored status) Minimum of 5-8 years hands-on technical experience in one or more domains required Minimum of 2-3 years in a business-oriented role, such as technical project management or IT lead required Flawless oral and written communication skills a must Strong organizational skills required Exceptional work ethic: goals-driven, results-oriented individual for whom “good enough” is not acceptable. In-depth experience and knowledge of business-driven technology solutions required Passionate about their work, their company, and their career. Absolute accountability: points to nobody but themselves for their success and their failures. Experience in managed services strongly preferred Functional knowledge of the below domains, with expertise in at least two, required. Special consideration for generalist technology backgrounds. Data Networking Storage Management UNIX Systems Administration (Solaris, Linux, AIX, etc.) Windows Administration Messaging Platforms Database Administration / Architecture Application Programming Application Management Datacenter management IP Telephony Technology Management Standards, such as ITIL, ISO, eSCM Process methodologies highly desired (Six Sigma, Prince2, PMBOK) Network & System Security Technology Business Management Principles Formal project management training a plus Business-case, proposal, and technical writing skills desired Additional Information Benefits • Competitive Base Salary • Medical Insurance, Dental Insurance and Vision Care • Life Insurance • Short Term and Long Term Disability Insurance • 401(k) Plan • Flexible Spending Accounts: Health Care, Dependent Care, Transit • Paid Time Off Bank
    $118k-145k yearly est. 1d ago
  • Sales Manager (Optical Retail)

    Stanton Optical 4.0company rating

    Customer success manager job in Peoria, IL

    Job Description Reports to: Brand (Store) Manager Do you love encouraging others to achieve their goals? Do you have a passion to drive results and coach a team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance while creating a positive, results-driven team atmosphere. We are also motivated to invest in preparing you for the next steps in your career. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more. About us: Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve Why join our winning team? We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation's top optical retailers. We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business. Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more. Paid time off that increases with seniority Professional development and promotion opportunities Employee recognition programs Employee Assistance Program (EAP) Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products! We offer competitive variable compensation opportunities and commission on sales. Work with an amazing team! Duties & Responsibilities: Drive sales to exceed personal and store goals while delivering outstanding customer service experience. Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives: Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. Building strong partnership with Clinical services. Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals. Communicates effectively and builds a strong partnership with the Support Center and Human Resources Ensure proper lab production so that “Now Service” and “Ready When Promised” are achieved. Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. Other duties as assigned and required. Key Qualifications You have demonstrated leadership ability with at least one year of experience in a fast paced retail environment You have experience planning and implementing sales strategies, as well as directing a sales team You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment You have the skills necessary to communicate effectively with a diverse group of people Are you the perfect fit? Do you share our vision of modernizing eye care for all people and making eye care easy? Do you have a high school diploma or equivalent required? Are you passionate about outstanding customer/patient care and eager to share that passion with others? Do you have a strong interest in learning, embracing and fostering innovation among your team? Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company? Do you have schedule flexibility? Work hours will be determined based on business needs Are you knowledgeable about MS Word, Google Docs, etc? Optical experience is a plus Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $56k-108k yearly est. 30d ago
  • Sales Manager

    CUSA, LLC 4.4company rating

    Customer success manager job in Peoria, IL

    Job Description Job Title: Sales Manager The Sales Manager is responsible for leading and motivating the sales team to achieve revenue targets, develop new business opportunities, and maintain strong customer relationships. This role involves strategic planning, performance management, and close collaboration with marketing and senior leadership. Key Responsibilities Develop and execute sales strategies to meet or exceed revenue goals Lead, coach, and manage the sales team to improve performance and productivity Set individual and team sales targets and monitor progress Identify new market opportunities and grow existing customer accounts Build and maintain strong relationships with key clients and partners Analyze sales data, forecasts, and market trends to inform decision-making Collaborate with marketing on campaigns, pricing, and promotions Prepare regular sales reports and present results to senior management Manage the sales budget and optimize resource allocation Ensure CRM systems and sales processes are followed consistently Required Qualifications Bachelor's degree in Business, Marketing, or a related field (preferred) Proven experience in sales, with prior leadership or management experience Strong negotiation, communication, and interpersonal skills Ability to analyze data and translate insights into action Experience with CRM software and sales reporting tools Strong leadership, coaching, and team-building skills Preferred Skills & Attributes Strategic thinking and problem-solving ability Results-driven with a strong customer focus Ability to work under pressure and meet deadlines Excellent organizational and time-management skills Adaptability in a fast-paced, changing environment Key Performance Indicators (KPIs) Achievement of sales targets and revenue growth Team performance and retention Customer acquisition and retention rates Accuracy of sales forecasts Pipeline growth and conversion rates
    $57k-94k yearly est. 11d ago
  • Sales Manager

    Philippi-Hagenbuch Inc.

    Customer success manager job in Peoria, IL

    Job Description The responsibilities of the Sales Manager - Aggregates & Construction is to oversee Standard Product & Custom Product Sales Associates, to promote and sign dealers into our Strategic Dealer Program within the USA and Canada, to manage these relationships and backs up open positions within this purview through actively selling PHIL products. Time Allotment: 40% on Sales Team nurturing & management, 10% on Administrative Responsibilities, 40% on Strategic Dealer Program, remaining 10% on miscellaneous activities and covering open territories when needed. We are looking for an upbeat, energetic, high-performer that is as much a cheerleader for their team as they are the company. An individual that has proven sales experience with end users and off-highway truck dealers. A person that understands that company culture is extremely important. One that knows training never stops, for themselves and their team. The primary goal for this position is to achieve the annual sales goal within the Aggregate, Dealer, Construction and Miscellaneous Industry segments at the desired profit margin, retaining the sales of products and services to existing customers while adding new customers in North America. This position will develop new marketing concepts and programs as they relate to clients and prospects in the aggregates, construction, landfill, power plant, oil refinery and forestry industries, dealers, and government contracts. Achievement of these goals is accomplished by interpreting sales forecasts and results, training and mentoring the sales team, supporting the sales team with their opportunities, orders, service and warranty needs establishing relationships internally, with dealers, clients, prospects and partners, negotiating business agreements necessary for competing in select markets, and representing the company in a positive light. This position will be based out of PHIL's Peoria, Illinois Headquarters (working from home is not allowed). 50% of their time will be in the office and up to 50% of this position's time will be spent traveling, Sunday through Friday or Monday through Saturday, assisting their team with Sales Calls, visiting prospects, clients and dealers, training Strategic Dealers and closing business. Success in this position will be based off of quarterly sales metrics of their team and progress towards their individual Strategic Dealer goals, while maintaining the world-class culture within the company.
    $50k-97k yearly est. 10d ago
  • Dedicated Account Manager

    MRC Global Inc. 4.3company rating

    Customer success manager job in Decatur, IL

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Provides oversight of the material activity into and out of the customer depot, ensuring inventory integrity of these MRC Global assets and the availability of these materials to customer representatives. Identifies opportunities to streamline processes while also ensuring that team members are using processes. Works with other depot specialists and the customer Material Depot Coordinator to develop best practices across locations. Essential Duties and Responsibilities (not all inclusive) Individual must be able to perform the essential duties with or without reasonable accommodation. * Travel to customer Material Depot locations for inventory monitoring and to verify the compliance of policies and procedures. * Regularly perform assessments of depot layout, personnel, inventory counts, and various procedures at customer Material Depot locations. * Recommend changes and improvements concerning the layout of the depot and procedures concerning policies and procedures. * Utilizes reports and direct communication to ensure a timely and accurate flow of material into and out of the material depots. * Reviews reports regularly to ensure performance of operations and MRC Global's services to achieve requirements. * Identify and communicate customer service issues providing feedback to Branch Manager and/or Outside Sales Representative and Driver. * Identifies opportunities to streamline or improve business processes. * Provides training and professional development opportunities for team members. * Works closely with other departments including SCM, BD, Inventory Accounting, Traffic, Inventory Logistics and branch operations. * Ensures accuracy/validity of open customer orders and purchase orders for respective depots. * Oversees inventory reconciliations for depot inventory materials. * Provides support to Warehouse Operations team during physical inventories of depot locations, as necessary. * Strong knowledge of customer material depot process and procedures and good business math skills. * Proficient typing and computer skills, including MS Office (Outlook, Word, Excel). * Ability to operate standard office equipment. * Ability to learn SIMS (Warehouse). * Basic math skills. * Customer service focused, strong time management, and organizational skills to handle and prioritize multiple tasks. * Oral and written communication skills, attention to detail and good decision-making skills, and problem-solving skills are necessary. * Carry out other duties within the scope, spirit, and purpose of the job. * Take reasonable care for the safety and health of yourself and others. * Report workplace hazards, injuries, or illnesses immediately. Education, Experience & Ability Requirements Any combination of requirements which provide knowledge and abilities necessary to perform essential duties and responsibilities will be considered. * Two-year college Degree in related field; Or equivalent combination of education and work experience which provides the knowledge and abilities necessary to perform the work. * Thorough knowledge of material to be used in sales transactions. * Thorough knowledge of downstream and midstream material offered by MRC Global. * General knowledge of pricing for PVF materials * Ability to learn MRC Global business processes and MRC Global specific software. * Customer service, strong reasoning, math and analytical skills, development of account strategy, execution of account plan, excellent verbal and written communication skills, organizational and time management. * Ability to establish a strong working relationship with customer's field and corporate employees. * Strong problem-solving skills in giving prompt attention to customer concerns and/or inquiries. * Valid Driver's License with the ability to meet the MRC Global vehicle policy. Additional Qualifications * Must have the ability to provide documentation verifying legal work status. * Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. * Ability to understand and comply with MRC Global guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $50k-81k yearly est. Auto-Apply 49d ago
  • In-Home Sales Manager

    Bath Planet

    Customer success manager job in Peoria, IL

    Lead! Motivate! Succeed! Become Our Next Sales Manager in Peoria, IL! Are you a natural leader with a passion for driving sales and developing top-tier talent? Perfect Choice Exteriors, LLC is searching for a results-driven In-Home Sales Manager to take our dynamic sales team to the next level. We specialize in transforming homes with high-quality, U.S.-made products, offering acrylic bathroom remodeling, roofing, siding, windows, and deck installation. With a Lifetime Warranty and the Good Housekeeping Seal, we provide homeowners with both beauty and reliability. Now, we need a strong leader to help us continue delivering excellence. What You'll Do As our In-Home Sales Manager, you will be a Leader, Motivator, Coach, and Teacher, ensuring your team meets and exceeds goals. You'll: Lead & develop a high-performing sales team, coaching them to close deals confidently. Run training leads-work directly with sales reps to refine their skills. Drive sales success-assist with in-home sales calls and closing strategies. Review performance metrics and implement strategies for continuous improvement. Rescue lost opportunities by handling cancel/save appointments and working with the rehash manager. Set clear expectations and create a sales culture that thrives on results. What We're Looking For Proven success - 5+ years in Home Improvement Sales (required). Leadership experience - 3+ years in Sales Management with a track record of team development(required) Exceptional communication & organizational skills - you know how to inspire and lead. (required) Tech-savvy approach - proficiency in iPad presentations and electronic contracts. Commitment to excellence - you set high standards and deliver results. Why Join Us? Competitive salary: $60,000-$75,000 per year + bonus pay structure. Full-time position with PTO and Vacation Time. Career growth opportunities in a family-owned, supportive environment. A winning culture where teamwork, innovation, and quality come first. How to Apply To be considered for this opportunity, apply online through Indeed or you may send a resume to Lee at [email protected]. Join Perfect Choice Exteriors, LLC and take charge of a team that is ready to win! Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person
    $60k-75k yearly Auto-Apply 60d+ ago
  • Feed Sales Manager

    Zutat Feed Solutions

    Customer success manager job in Chatsworth, IL

    The Feed Sales Manager is responsible for prospecting for new petfood and bakery sales relationships as well as for building relationships with current customers. In many ways, this role serves as Zutat's face to our farm and feed mill customers. This role is critical for maintaining and strategically increasing the flow of our ingredients into new areas. If these Qualities Describe You, You'll Thrive in this Role! Find pleasure in building and maintaining relationships Enthusiastic about prospecting new business Find satisfaction in deal-making Enjoys analyzing information to help make decisions Driven to learn and grow Willingness to travel on occasion Committed to Zutat Feed Solution's values Job Functions Build and maintain strong customer relationships Become familiar with animal nutrition and the value that our High-Energy bakery brings from a nutritional standpoint Build Zutat's brand by working on new sales relationships Research competitive freight options and focus on expanding the High-Energy bakery market within a 250-mile radius of Zutat Move potential customers through the sales process Draft bids and contracts as needed Manage the onboarding process for new accounts Work closely with marketing to develop basic strategy, flyers, brochures, PowerPoints, and other content Compensation Package Pay: Base wage - $25-30/hour Overtime pay at 1.5X base pay Annual bonus determined by company performance, commitment to values and growth, and success in reaching targets Benefits: 2 weeks PTO 6 paid Zutat holidays Blue Cross/Blue Shield health insurance SIMPLE IRA with 3% match After an initial period, where the majority of the work is on-site, there is the possibility of this being a hybrid role
    $25-30 hourly 44d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Decatur, IL

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $41k-47k yearly est. 13d ago
  • Donor Engagement Manager

    Girl Scouts of Central Illinois 3.6company rating

    Customer success manager job in Peoria, IL

    Girl Scouts of Central Illinois offers professional opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better. Here's your opportunity to enhance your career while making a difference in girls' lives and in the world. At Girl Scouts of Central Illinois, you can build a rewarding career connecting individual donors to the exciting and life-changing work of Girls Scouts. This position is a full-time exempt, benefit eligible position, including: medical, dental, life, long-term disability, EAP, 12 paid holidays a year and 31 days of PTO (in Year 1!). Additionally, we offer a 403b and match after 1 year, and offer the option to enroll in many other supplementary benefits. We offer a casual work environment and the week between Christmas and New Years off! We also offer 2 days work from home (not including February and March) after 6 months of employment. The Donor Engagement Manager (DEM) is responsible for leading the philanthropic fundraising efforts in Peoria and surrounding area. The DEM is responsible for executing a relationship-based fundraising strategy to increase the pipeline of donors, cultivate, solicit and actively steward a portfolio of donors. The DEM must communicate a strong value proposition that leads to increased funding and engaged donors, matching GSCI projects and needs with donor interests. The primary role of the DEM is to solicit major gifts from individuals, organizations, and businesses/corporations. · Identify, cultivate and solicit major donor prospects for significant contributions to GSCI, including planned gifts. · Maintain accurate and timely records/contact reports of all interaction with donors utilizing fundraising software. · Oversee implementation of creative stewardship and personal recognition for major donors. · Track and report progress using specific metrics and be accountable to annual fundraising goals. · Work closely with the CEO to pursue effective and donor-centric cultivation, solicitation and stewardship strategies. · Conduct face to face solicitation meetings with donors. · Work closely with GSCI's Fund Development and Program teams. · Perform other duties as necessary or assigned. This position will also be responsible for organizing one fundraising and cultivation event every other year in the Peoria area, based on need and the overall fundraising plan for the area. This position also collaborates with the Fund Development team to support other fundraising strategies, such as annual giving. Requirements Employment Requirements: · Be a registered Girl Scout member. · Believe in the mission of Girl Scouting with the ability to communicate the mission to others. · Interpret and support GSUSA and council policies and standard procedures. · Uphold the code of conduct as outlined in the GSCI Employee Handbook. · Represent the organization professionally and uphold the Girl Scout Promise and Law. · Ensure diversity and pluralism is embraced and incorporated into the work of the Council. · Familiar with safety rules and regulations and take reasonable steps to ensure one's own health and safety, and that of others, and inform the manager of any hazard. · Team player with excellent customer service skills. · Be a positive and cooperative employee, willing to share resources and expertise. · Ability to pass a criminal and background check. · Ability to provide two professional references, with one being a previous supervisor. Position Requirements ·Bachelor's degree. Minimum of three years of experience in fundraising, with at least one year in major gift fundraising. · Proven ability to secure individual and major gifts, inspiring donors to give joyfully and at the highest level. · Can easily establish and maintain positive working relationships throughout the organization and with outside constituencies. · Possesses the ability to influence others and compel individuals to action · Ability to work a flexible schedule including evenings/weekends. · Ability to travel as the job requires and for occasional overnight travel when needed to conduct council business. · Maintain reliable transportation and current, valid driver's license and minimum state auto insurance required. · Works independently and as part of a cross functional team. · Professional interpersonal communication skills including oral and written communication. · Strong planning and organizational skills. · Ability to maintain accurate records. · High degree of self-initiative skills required. · Computer experience with proficiency in Microsoft Office Products, including word, teams, outlook, and excel. · Experience in fundraising software. Working Conditions · Office work environment. · Able to sit upright and view computer screen for several hours at a time. · Must be able to lift 30 pounds at times. · Walking, standing, bending, stooping, reaching, and moderate lifting. · Occasional exposure to seasonal weather conditions. · Frequent sitting and reaching. Salary Description $60k
    $60k yearly 60d+ ago
  • Account Manager

    OPC Pest Service 4.1company rating

    Customer success manager job in Champaign, IL

    If You're Great at Building Relationships, We've Got the Career for You Are you good at connecting with people, solving problems, and managing client relationships? At Orkin, we turn your communication and leadership skills into a rewarding career with uncapped earning potential, backed by the most recognized name in pest control. As an Orkin Account Manager, you'll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design service plans that deliver results. With 120+ years of expertise and the Orkin Guarantee, you'll have the resources to provide peace of mind and protection. You'll enjoy award-winning training, career growth opportunities, and the satisfaction of helping customers protect their property, health, and reputation. With Orkin's industry-leading tools, professional support, and team-first culture, you'll have the freedom to succeed and the stability of a company built on integrity and innovation. Why Orkin? You'll have more than a job, you'll have a career with growth potential and valuable benefits, including a company vehicle, competitive pay, and a 401(k) plan. Enjoy volunteer opportunities as we ensure everyone can live, work, and play safely. Join a team that values safety, professionalism, empathy, integrity, and innovation to deliver the peace of mind only an Orkin Pro provides. With our award-winning training, you'll get everything you need to succeed. No industry experience required. Plus, pests keep coming back, making our industry recession-resistant. We are driven by a shared mission and grounded in values that define everything we do: * Safety * Professionalism * Empathy * Integrity * Innovation With a century-old reputation and a team-first culture, you'll feel supported from day one, with the freedom and tools to succeed. Responsibilities What You'll Be Doing * Build credibility and long-term relationships with commercial clients. * Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory. * Conduct thorough interior and exterior inspections; full paid training provided. * Delivering compelling presentations that highlight Orkin's value and close business. * Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships. * Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline. * Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses. * Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions. * Listen actively to understand customer concerns and position Orkin as their strategic partner. * Provide reassurance and clarity to help customers feel confident in their pest management decisions. * Use Orkin's marketing tools and resources to generate leads and create demand. * Translate findings into tailored recommendations that solve problems and reduce risk for our customers. * Set clear expectations, communicate proactively, and ensure customers feel supported and informed. What's In It for You? * Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) * Uncapped Commission: The more you sell, the more you earn * Company Vehicle: Gas card included * Paid Training: No pest control experience required, we'll teach you everything. * Benefits that Go Beyond: * Medical, Dental, Vision, & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities * Recognition & Awards: Top performers can earn incentive trips and advancement opportunities Qualifications You'd Be a Great Fit If You: * Motivated by problem-solving and relationship building * Are a strategic thinker * Previous Business-to-Business relationship building experience (Preferred) * Are confident, competitive, and goal-driven * Can work independently and stay organized * Don't mind climbing, crawling, or working in various weather conditions. Where the pests go, we go! Minimum Requirements * High School Diploma or equivalent required * You must be willing to obtain the required pesticide license within your first 90 days of employment. The company will cover all necessary costs and provide support for this process. * You must be able to use a ladder safely and within the manufacturer's specified weight capacity. * Lift and carry up to 50 lbs. * You need the physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties. * You must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer You'd Be a Great Fit If You: * Motivated by problem-solving and relationship building * Are a strategic thinker * Previous Business-to-Business relationship building experience (Preferred) * Are confident, competitive, and goal-driven * Can work independently and stay organized * Don't mind climbing, crawling, or working in various weather conditions. Where the pests go, we go! Minimum Requirements * High School Diploma or equivalent required * You must be willing to obtain the required pesticide license within your first 90 days of employment. The company will cover all necessary costs and provide support for this process. * You must be able to use a ladder safely and within the manufacturer's specified weight capacity. * Lift and carry up to 50 lbs. * You need the physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties. * You must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What You'll Be Doing * Build credibility and long-term relationships with commercial clients. * Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory. * Conduct thorough interior and exterior inspections; full paid training provided. * Delivering compelling presentations that highlight Orkin's value and close business. * Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships. * Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline. * Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses. * Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions. * Listen actively to understand customer concerns and position Orkin as their strategic partner. * Provide reassurance and clarity to help customers feel confident in their pest management decisions. * Use Orkin's marketing tools and resources to generate leads and create demand. * Translate findings into tailored recommendations that solve problems and reduce risk for our customers. * Set clear expectations, communicate proactively, and ensure customers feel supported and informed. What's In It for You? * Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) * Uncapped Commission: The more you sell, the more you earn * Company Vehicle: Gas card included * Paid Training: No pest control experience required, we'll teach you everything. * Benefits that Go Beyond: * Medical, Dental, Vision, & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities * Recognition & Awards: Top performers can earn incentive trips and advancement opportunities
    $70k-100k yearly 2d ago
  • Technical Engagement Manager

    Ipsoft 4.8company rating

    Customer success manager job in Bloomington, IL

    IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems. IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels. Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes. Gartner June 2012 Critical Capabilities Study Gartner ranks IPsoft #1 overall. Gartner comments: • “IPsoft is the clear leader in selling highly automated event and incident management services” • “Only IPsoft is rated higher than “good”. IPsoft...has executed extremely well in terms of creating differentiation from service automation” • IPsoft ranked #1 in 6 out of 7 categories. We did not win HR management probably because we try to replace people with technology. Specialties Managed Services, ITSM, Automation, Autonomic, IT Outsourcing Headquarters 17 State Street 14th Floor New York, NY 10004 United States Website ********************* Industry Information Technology and Services Type Privately Held Company Size 1001-5000 employees Founded 1998 Job Description Overview: You will be responsible for leading the engagement of a Fortune 1000 account and the ongoing project management of the account, ensuring high levels of customer satisfaction through excellent service delivery. These activities include leading weekly status calls, technical support review meetings, quarterly executive presentations as well as day to day operational leadership and guidance. The Technical Engagement Manager will be responsible for ensuring that the account and engagements under their purview are receiving optimal support and customer satisfaction is maintained at industry leading levels. Responsibilities: Ensure absolute quality standards of technical & business service delivery Provide direct project/account oversight and management. Advocate client service requirements and “outside in” perspective. Through expert understanding of IPsoft service delivery, advocate IPsoft's services and solutions to client account portfolio. Liaise between customer, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery. Participate in internal & customer-facing conference calls, demonstrations, and presentations in conjunction with partner resources Support direct management in other business and operational development initiatives, as required Qualifications Bachelors degree in Computer Science, Information Management, or similar field (business-oriented technical degrees given special consideration and technical / business dual majors given most-favored status) Minimum of 5-8 years hands-on technical experience in one or more domains required Minimum of 2-3 years in a business-oriented role, such as technical project management or IT lead required Flawless oral and written communication skills a must Strong organizational skills required Exceptional work ethic: goals-driven, results-oriented individual for whom “good enough” is not acceptable. In-depth experience and knowledge of business-driven technology solutions required Passionate about their work, their company, and their career. Absolute accountability: points to nobody but themselves for their success and their failures. Experience in managed services strongly preferred Functional knowledge of the below domains, with expertise in at least two, required. Special consideration for generalist technology backgrounds. Data Networking Storage Management UNIX Systems Administration (Solaris, Linux, AIX, etc.) Windows Administration Messaging Platforms Database Administration / Architecture Application Programming Application Management Datacenter management IP Telephony Technology Management Standards, such as ITIL, ISO, eSCM Process methodologies highly desired (Six Sigma, Prince2, PMBOK) Network & System Security Technology Business Management Principles Formal project management training a plus Business-case, proposal, and technical writing skills desired Additional Information Benefits • Competitive Base Salary • Medical Insurance, Dental Insurance and Vision Care • Life Insurance • Short Term and Long Term Disability Insurance • 401(k) Plan • Flexible Spending Accounts: Health Care, Dependent Care, Transit • Paid Time Off Bank
    $118k-145k yearly est. 60d+ ago
  • Sales Manager (Optical Retail)

    Stanton Optical 4.0company rating

    Customer success manager job in Peoria, IL

    Reports to: Brand (Store) Manager Do you love encouraging others to achieve their goals? Do you have a passion to drive results and coach a team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance while creating a positive, results-driven team atmosphere. We are also motivated to invest in preparing you for the next steps in your career. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more. About us: Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE * Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments * Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas * Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results * Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy * Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve Why join our winning team? * We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers. * We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business. * Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more. * Paid time off that increases with seniority * Professional development and promotion opportunities * Employee recognition programs * Employee Assistance Program (EAP) * Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products! * We offer competitive variable compensation opportunities and commission on sales. * Work with an amazing team! Duties & Responsibilities: * Drive sales to exceed personal and store goals while delivering outstanding customer service experience. * Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives: * Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. * Building strong partnership with Clinical services. * Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals. * Communicates effectively and builds a strong partnership with the Support Center and Human Resources * Ensure proper lab production so that Now Service and Ready When Promised are achieved. * Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. * Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. * Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. * Other duties as assigned and required. Key Qualifications * You have demonstrated leadership ability with at least one year of experience in a fast paced retail environment * You have experience planning and implementing sales strategies, as well as directing a sales team * You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment * You have the skills necessary to communicate effectively with a diverse group of people Are you the perfect fit? * Do you share our vision of modernizing eye care for all people and making eye care easy? * Do you have a high school diploma or equivalent required? * Are you passionate about outstanding customer/patient care and eager to share that passion with others? * Do you have a strong interest in learning, embracing and fostering innovation among your team? * Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company? * Do you have schedule flexibility? Work hours will be determined based on business needs * Are you knowledgeable about MS Word, Google Docs, etc? * Optical experience is a plus Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $56k-108k yearly est. 28d ago
  • Sales Manager

    Cusa 4.4company rating

    Customer success manager job in Peoria, IL

    Job Title: Sales Manager The Sales Manager is responsible for leading and motivating the sales team to achieve revenue targets, develop new business opportunities, and maintain strong customer relationships. This role involves strategic planning, performance management, and close collaboration with marketing and senior leadership. Key Responsibilities Develop and execute sales strategies to meet or exceed revenue goals Lead, coach, and manage the sales team to improve performance and productivity Set individual and team sales targets and monitor progress Identify new market opportunities and grow existing customer accounts Build and maintain strong relationships with key clients and partners Analyze sales data, forecasts, and market trends to inform decision-making Collaborate with marketing on campaigns, pricing, and promotions Prepare regular sales reports and present results to senior management Manage the sales budget and optimize resource allocation Ensure CRM systems and sales processes are followed consistently Required Qualifications Bachelor's degree in Business, Marketing, or a related field (preferred) Proven experience in sales, with prior leadership or management experience Strong negotiation, communication, and interpersonal skills Ability to analyze data and translate insights into action Experience with CRM software and sales reporting tools Strong leadership, coaching, and team-building skills Preferred Skills & Attributes Strategic thinking and problem-solving ability Results-driven with a strong customer focus Ability to work under pressure and meet deadlines Excellent organizational and time-management skills Adaptability in a fast-paced, changing environment Key Performance Indicators (KPIs) Achievement of sales targets and revenue growth Team performance and retention Customer acquisition and retention rates Accuracy of sales forecasts Pipeline growth and conversion rates
    $57k-94k yearly est. 10d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Normal, IL?

The average customer success manager in Normal, IL earns between $51,000 and $120,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Normal, IL

$79,000
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