Customer success manager jobs in Orland Park, IL - 3,222 jobs

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a dynamic Customs Brokerage Manager to lead our team in Mount Prospect. The ideal candidate has strong industry experience and a proven track record of leading and developing brokerage teams. What you will do: Adhere to, train and advise team in areas of Customs Brokerage Regulations. Monitor team performance against Company standards and department goals, regular audit of shipment documents and accounting. Monitor problem files and implement corrective action when needed. Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing. Monitor staff training needs; identify and develop training objectives. Conduct regular staff meetings; communicate department goals and expectations. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Escalate any unresolved issues or risks before they materially impact RUSA Work closely with other departments and branches to deliver a high level of service to customers. Perform other duties as assigned Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015). What you bring: Licensed Customs House Broker preferred At least 7 years' experience as an entry writer Ability to work with demanding deadlines in a high-pressure environment Proven analytical and problem-solving skills Excellent communication skills, both verbal and written Excellent team building skills and ability to work independently Good planning and organizational skills; ability to multitask and be a self-starter Proven reliability MS Word, Excel, PowerPoint experience required What we offer: At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally: Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority. 401(k) Plan with Company Match - We're invested in your future and help you save for retirement. Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered. Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager *********************** More information on ***************

Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures. The Private Client Services Practice is experienced in all aspects of estate, income, gift, and trust tax consulting and compliance; charitable giving and philanthropic foundations; executive compensation; and cash-flow, retirement, and life insurance planning. A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Job Duties: Manages tax and consulting engagements and demonstrates skills identifying and addressing client needs, tax planning, and consulting opportunities Provides Executive presence and acts as the primary client contact for preparation and presentation of issues and resolution to clients Reviews complex individual, trust, estate, S-Corp, foundation, partnership, and gift tax returns and provides written and verbal feedback to preparers Directs communication with government agencies for matters of the highest complexity Identifies technical issues, conducts advanced tax research, and develops sound recommendations for PCS leadership, clients, and advisors Expands their understanding of tax concepts and knowledge through client engagements and current tax developments Prioritizes and reviews work to keep engagements on track Utilizes strong analytical, research and critical thinking skills as well as decision-making skills to assist with client needs regarding individual and business decisions Assists with PCS/firm contribution responsibilities including billing, recruiting, attendance and participation in CPE activities and training Builds new relationships and maintains existing relationships with BDO professionals and external sources Other duties as assigned Supervisory Responsibilities: Supervises associates and senior associates on all projects Reviews work prepared by associates and senior associates and provide review comments Trains Associates and Seniors how to use all current software tools Acts as a Career Advisor to associates and senior associates Schedules and manages workload of associates and senior associates Provides verbal and written performance feedback to associates and senior associates Qualifications, Knowledge, Skills and Abilities: Education: Bachelors degree required; major in Accounting, Finance, Economics or Statistics, preferred Masters in Accountancy or Taxation, preferred Experience: Seven (7) or more years prior experience in accounting, finance, or law, required Experience in the private client service area, required Prior supervisory experience, required Experience working in public accounting, preferred License/Certifications: Certified Public Accountant credential, Internal Revenue Service Enrolled Agent (“EA”) credential, Attorney (admitted to practice in a U.S. jurisdiction), or the equivalent of one of these designations, required Possession of other professional degrees or certifications applicable to role, preferred Software: Proficient in the use of Microsoft Office Suite (specifically Word, Excel, and PowerPoint) and Adobe Acrobat, required Experience with tax compliance process software (GoSystems, BNA Tax Planner, GoFileRoom, SurePrep), preferred Experience with tax research tools (BNA Portfolio, CCH IntelliConnect, Checkpoint and Lexis Nexis), preferred Languages: N/A Other Knowledge, Skills & Abilities: Initiative Owns their own career and technical development; demonstrates self-awareness, actively pursues projects and learning experiences to fill in their technical knowledge gaps Manages client engagements, supervises, and reviews work of team members Communication Expresses themselves effectively verbally and in writing; takes complex thoughts, synthesizes them into works using clear, concise language, and presents a cohesive narrative Interacts directly with clients and their advisors; maintains communication with clients even after the work is complete to ensure quality service and maintain a relationship for future work Leadership Manages and monitors key performance indicators (KPI's) as established by the business line Follows up on assignments and holds others accountable for their internal deadlines and administrative responsibilities Technical Skills Serves as internal resource and providing guidance to other practices on technical matters Works with appropriate departments with federal and state taxing agencies to respond to notices and inquiries Business Development Spends time developing their network of key financial decision makers, referral sources, and recruits Seizes opportunities for new professional contacts when presented; Actively networks professionally outside of BDO People Development Supervises, develops and trains employees Acts as a Career Advisor; meets regularly with advisees, adding/updating goals as appropriate Delivers holistic feedback to others and advisees about their job performance and career growth; coaches others and advisees to help them develop their careers Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $146,000 - $200,000 Colorado Range: $120,000 - $185,000 Illinois Range: $140,000 - $190,000 Maryland Range: $150,000 - $180,000 Massachusetts Range: $150,000 - $206,000 Minnesota Range: $130,000 - $190,000 New Jersey Range: $155,000 - $200,000 NYC/Long Island/Westchester Range: $190,000 - $225,000 Washington Range: $150,000 - $200,000 Washington DC Range: $162,000 - $190,000 About Us Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities *Benefits may be subject to eligibility requirements. Locations 330 North Wabash, Chicago, IL, 60611, US 10 W Market St, Indianapolis, IN, 46204, US 800 Nicollet Mall, Minneapolis, MN, 55402, US 8001 Forsyth Blvd, St. Louis, MO, 63105, US One Erdman Place, Madison, WI, 53717, US 330 E. Kilbourn Ave., Milwaukee, WI, 53202, US #J-18808-Ljbffr

Tempel is looking to add a Strategic Account Manager to our Transportation commercial team! The Strategic Account Manager will be responsible for growing sales and market share within assigned strategic accounts and territories within the Transportation segment. They will drive profitable growth and strengthen Tempel's position as a trusted business partner for electric motor cores. This role requires strong relationship management, strategic thinking, and collaboration across multiple departments including Engineering, Operations, Marketing, Quality, and Customer Service. The ideal candidate will have started to develop a background within the automotive, motorsports, rail or aerospace industries, demonstrate exceptional communication and negotiation skills, and have a passion for developing long-term, value-based customer relationships. Tempel is a global leader in precision magnetic steel laminations for motors, generators, and transformers. Our commitment to innovation, quality, and customer service has made us a trusted partner in industries such as automotive, industrial, and renewable energy. At Tempel, we foster a team-oriented culture with opportunities for development and career growth. If you're still wondering why you should join our team, here's a quick list of reasons: * Competitive pay * Benefits start Day 1 - including medical, dental, vision, life insurance, and 401(k) (with company contribution and employee match) * Performance-based pay increases * Tuition reimbursement * Paid vacation and holidays * Work with a team that values safety, innovation, and continuous improvement Responsibilities: * Support the development and management of B2B relationships between Tempel and assigned strategic accounts to achieve profitable sales growth. * Assist in researching key accounts and market trends to identify potential business opportunities and understand customer needs and competitive dynamics. * Contribute to building and maintaining value-based relationships that position Tempel as a preferred business partner. * Support supply and pricing negotiations in collaboration with senior team members, leveraging Tempel's global footprint and market leadership. * Help prepare and maintain detailed account plans, including SWOT analysis, business projections, and growth initiatives * Coordinate with internal teams to ensure accurate order fulfillment, high-quality customer service, and timely communication. * Monitor and update the sales funnel under guidance from senior account managers, ensuring opportunities are accurately forecasted. * Participate in customer meetings, quoting activities, and strategic planning sessions to gain experience in full account management. * Assist in negotiating contractual terms and conditions in collaboration with management and internal stakeholders. * Engage in professional development and continuous improvement initiatives to enhance knowledge of Tempel's products and markets. * Read and interpret detailed part drawings to support engineering and customer discussions. * Perform other duties as assigned Desired Experience: * 2-4 years of experience in account management within one of the industries mentioned above * Bachelor's degree in Engineering or Business or equivalent career experience * Experience in B2B sales and consultative or value-based selling approaches * Developing negotiation, organizational, and leadership skills * Excellent communication and interpersonal skills across diverse teams and geographies * Working knowledge of key markets such as automotive, motorsports, and aerospace * Familiar using CRM systems (MS Dynamics, Salesforce, or similar) preferred Work Environment: This position requires approximately 60% domestic travel and residence within the mid-west (home office). The Strategic Account Manager operates in a professional, fast-paced environment with frequent collaboration across departments and regular interaction with external partners and customers. About Us: Hesitant to apply because you may not meet every specific requirement? If this role interests you, we encourage you to apply! At Tempel, we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or another within our organization. Tempel is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability, or veteran's status.

All Covered, IT Managed Services Division of Konica Minolta Business Solutions, has an exciting opportunity available for a Customer Success Manager! Reporting to the National Manager - Customer Success, the Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and loyalty. The CSM works closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This includes the ability to identify and promote improvements to customer technical services and systems. The CSM will spend an equal amount of their time ensuring customer satisfaction, developing opportunities to expand services and customer administrative compliance. Responsibilities Customer Satisfaction: * Be responsible for ensuring high levels of customer satisfaction and retention for all customers in the assigned portfolio. * Along with Technical Services Consultant, act as a primary contact for customer stakeholders throughout the customer relationship. * On behalf of the customer, be responsible to maintain awareness of service management performance, including timely resolution of incidents and delivery of projects & technical services. * Act as an escalation point for major incidents, assisting in the coordination of resolving parties, effective communication to stakeholders and post incident review. * Be responsible for continuing risk management to ensure retention and growth of customers in the assigned portfolio. * Be responsible to manage the customer feedback through survey tools and other forms of customer feedback to ensure continued customer satisfaction. * Responsible to acquire new business opportunities. Governance: * Be accountable to promote opportunities to continually improve standards for hardware, software and security in the customer's environment, ensuring the effective and efficient use of technology in enabling a customer's organization to achieve its goals. * Collaborate directly with the Technical Services Consultant to ensure the quality and performance of technical services for customers in the assigned portfolio, including making recommendations for service improvement. * Be accountable to ensure all administrative tasks are completed according to company standards, including those tasks that support the effective delivery of a customer's technical services and systems. Self-Management: * Plan and coordinate own/team's activities to meet deliverable commitments and quality expectations. * Work collaboratively with other team members from different disciplines and backgrounds. * Implement better and/or innovative ways to meet goals or overcome obstacles. * Help to maintain a high level of customer focus within the team. * Build expertise in key technical, functional and professional skills. * Keep management informed and involved as issues develop. Qualifications * Requires at least a bachelor's degree, or its foreign equivalent, or equivalent combination of relevant education and experience. * 4+ years of experience in account management, outside sales of customer service with the ability to work independently providing customer service for the technical services and systems of a small and medium business. * Ability to undertake the above responsibilities * A passion for Service Improvement in a Customer/Service Provider Relationship * Strong business development, negotiation, and influencing skills * Working knowledge of ITIL Service Lifecycle and IT Best Practices * Excellent organizational skills and strong ability to manage and prioritize and tasks and time efficiently for yourself and others * Excellent written and verbal communication skills * Excellent customer facing/customer service skills * Able to demonstrate a high degree of flexibility including shift and out of hours working * Able to manage sensitive and sometimes confidential information * Must be able to learn new concepts, applications and technologies quickly About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

Job Title: Client Partner - Salesforce Practice rSTAR is seeking a high-impact Client Partner - Salesforce Practice to drive new logo acquisition, build strategic relationships within the Salesforce ecosystem, and grow rSTAR's Salesforce services footprint. This role carries a revenue quota and is focused on hunting new opportunities while strengthening partner-led go-to-market motions with Salesforce account teams. The ideal candidate is a strong relationship builder with deep Salesforce ecosystem knowledge, experience selling professional services, and a consultative sales mindset. Key Responsibilities New Logo Acquisition & Revenue Growth Own and deliver against an annual sales quota focused on Salesforce-related services. Identify, qualify, and close new enterprise and mid-market opportunities across Salesforce clouds (Sales, Service, Experience, Marketing, Data Cloud, etc.). Drive pipeline creation through outbound prospecting, partner-sourced opportunities, and strategic account targeting. Manage the full sales cycle from discovery to deal closure. Salesforce Partner Engagement Build and maintain strong relationships with Salesforce Account Executives, Solution Engineers, and Partner Managers. Position rSTAR as a trusted Salesforce implementation and innovation partner. Co-sell and co-create opportunities with Salesforce field teams and participate in joint account planning. Actively engage in Salesforce partner programs, events, and campaigns. Client Relationship & Account Development Develop executive-level relationships with customer stakeholders. Understand client business objectives and map them to Salesforce-enabled solutions. Collaborate with delivery and solution teams to craft compelling proposals, SOWs, and value propositions. Ensure smooth transition from sales to delivery while maintaining executive oversight. Internal Collaboration Work closely with Marketing, Pre-Sales, and Delivery teams to shape offerings, case studies, and GTM messaging. Provide market feedback to leadership on Salesforce trends, customer needs, and competitive positioning. Qualifications & Experience 8-12+ years of experience in enterprise technology sales or consulting, with a strong focus on Salesforce services. Proven track record of closing new logos and meeting/exceeding revenue targets. Strong understanding of Salesforce ecosystem, partner model, and cloud offerings. Experience selling professional services, digital transformation, or system integration engagements. Ability to engage C-level and senior stakeholders with confidence. Excellent communication, negotiation, and presentation skills. Preferred Qualifications Prior experience working with or for a Salesforce Consulting Partner. Existing relationships within Salesforce sales or partner teams. Experience in industries such as MFG, Energy & Utilities, Consumer Packaged Goods, Retail and other Asset Intensive industries

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply Job Details Brand Performance, Client Service, Manager (Sk60) Hybrid role, support for USA Central-West region accounts (prioritize INTERNAL candidates) Accepting application through January 7th Client Service, Brand, Sk60 - Role Description Primary Objective: Delivery of high-quality/high-impact Brand insights and analytics solutions Scope of Role • Delivery of strategic brand insights & analytics projects, which include brand performance measurement and other strategic projects such as, market structures, consumer & demand segmentations, consumer journey mapping, brand stretch/extension, portfolio strategy, brand architecture, foundational brand assessment, brand positioning/refresh, etc. • Responsible for ownership of specific phases or discrete work processes on projects • Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts, while supporting higher complexity projects • Actively participates in client design and questionnaire discussions • Provides input into development of questionnaire, sample design and analytic plan • Provides support and guidance for 1-2 junior project team members on most projects • Serve as a go-to for new team members who have questions • Take ownership on building your own skills through training, asking questions, and supporting team members • Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building - can lead team through initial rounds of reporting and preliminary report • Manages timelines and quality of work products, working with internal departments and clients to achieve successful outcomes following solution and industry best practices • Identify and solve project issues as they arise • Perform in-depth quality checks at various stages of the research to ensure accuracy • Actively seeks opportunities to support proposal development. Can customize proposals with guidance from senior team members • Optimize efficiency of delivery without sacrifice of quality. • Challenges the status quo, looks for opportunities to improve, automate, streamline processes • Building an understanding of our Brand capabilities, solutions, and analytic methods; working to build brand expertise. • Embraces our culture, is active in other activities or workstreams outside of project work (e.g., attending/participating in ERG/Social Community meetings/activities/trainings) • Exhibits good critical thinking skills, can follow an analytic plan, and is comfortable sharing ideas Essential Knowledge & Experience • 2+ years of professional experience in similar capacity or MMR program graduate; market research experience preferred, with exposure to quantitative methodologies • Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred • Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools) • Strong detail-orientation with ability to manage multiple work streams and among multiple teams • Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving • Natural curiosity, a can-do attitude, driven and ability to take initiative • Bachelor's degree in market research/marketing or related social science, mathematics and/or other analytic disciplines Essential Skills & Capabilities Communication • Clear and effective written and verbal communication skills • Confidently delivers messages and exemplifies Kantar values Technical/ Analytical • Working knowledge of marketing research methods, tools, and science • Demonstrates understanding of various industry solutions • Demonstrates technical leadership for maximum client impact Location Chicago, N. Green StreetUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

A strategic fundraising firm is seeking a Director, Client Partnerships to manage onboarding projects and collaborate with nonprofit clients. The ideal candidate will have 3-4 years of relevant experience, strong communication and project management skills, and a commitment to philanthropy. The position offers hybrid work flexibility and a competitive salary range of $70,000 to $85,000 based on experience. Join a dynamic team focused on nonprofit impact and career advancement. #J-18808-Ljbffr

Job Title: Client Solution Manager Company: CXponent About the Role At CXponent, we don't just manage projects; we drive business transformation. We are seeking a Client Solution Manager who embodies a dual-competency mastery of tactical execution and strategic advisory. You will serve as the "Conductor" of our engagements-balancing project timelines and budgets with the high-level consulting required to optimize contact center performance, improve KPIs, and integrate AI-driven solutions. Core Responsibilities 1. Strategic Project Orchestration (The "Get It") Master the complete lifecycle of CXponent engagements, ensuring projects stay on track while delivering specific business outcomes (efficiency gains, improved NPS, and reduced cost-to-serve). Bridge the gap between technical requirements (CCaaS, UCaaS, AI) and business results. Lead distributed teams, managing both the technical implementation and the organizational change management required for success. 2. Client Advisory & Advocacy (The "Want It") Serve as the primary point of contact and "Trusted Advisor" for client leadership, pushing past complacency to drive ongoing operational improvement. Orchestrate vendors, internal SMEs, and client stakeholders to ensure a unified approach to transformation. Continuously refine CXponent's internal delivery playbooks to elevate our service standards. 3. Operational Excellence (The "Capacity") Manage complex, client-facing projects using a blend of PMI and Agile methodologies tailored to specific consulting goals. Advise C-suite and VP-level stakeholders on contact center strategy, leveraging deep operational experience. Identify and mitigate both project risks (delays) and business risks (failure to meet CSAT goals) using data-driven diplomacy. Qualifications Dual-Competency Expertise: Proven track record of balancing tactical project management (budgets, resources) with strategic process optimization. Contact Center Acumen: Deep understanding of contact center drivers, including operational efficiency, AI integration, and CX metrics (NPS/CSAT). Consultative Communication: Ability to provide proactive, high-level updates on business outcomes and ROI to executive stakeholders. Technical Literacy: Familiarity with the CX technology landscape, specifically CCaaS, UCaaS, and automation tools. Problem-Solving Mastery: Skilled in navigating complex stakeholder dynamics and resolving bottlenecks before they impact project health. Why CXponent? We are looking for a catalyst-someone who takes pride in "getting things done" while fundamentally improving how our clients do business. If you thrive on the intersection of technology, people, and process, we want to hear from you.

About The Company: Private Client Select Insurance Services (PCSIS), is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of the most successful individuals across the U.S by providing robust risk management solutions and comprehensive coverage to preserve high-value assets. We understand their passions and are committed to preserving the lifestyle they built. PCS employs approximately 420 staff members. The company has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. Job Summary: The Strategic Relationship Manager will report directly to the Distribution Relationship Leader and will be responsible for overseeing and driving the growth, strategy, and performance of PCS insurance distribution partners. This role will strengthen broker and agency partnerships and ensure the delivery of tailored insurance solutions that protect the lifestyle and assets of HNW individuals. The successful candidate is an effective communicator who can align and influence internal and external stakeholders while building trust and commitment for PCS. Key Responsibilities: Strategic Relationship Management Contribute to the ongoing communication of the underwriting strategy, including large account targets to deliver growth and profitability to maximize distribution value. Execution of broker plans, benchmark wealth segments, monitor top producer progress to capitalize on growth opportunities. Monitor industry trends and competitive landscape to inform strategic decisions. Partnership Management Build and maintain relationships with assigned brokers, agents, and distributors who specialize in HNW clientele. Identify distribution partners that align with PCS large account strategy and product offerings. Sales Enablement Provide training and resources to ensure distributors understand the unique aspects of PCS HNW insurance products. Client-Centric Solutions Collaborate with underwriting and clients to tailor offerings and unique insurance solutions. Performance Management Monitor overall production of account pipeline, activity, prospects and customer acquisition through pipeline reporting and Salesforce application. Regularly review channel performance against growth objectives. Additional Responsibilities: Work in collaboration with the Distribution Relationship Leader and other Field stakeholders on annual budgeting process. Collaborate with National Distribution Leader and Large Account Leader and Underwriting to generate and expand new and existing business opportunities. Qualifications: Experience 5+ years in personal insurance, with at least 2 years focusing on HNW client distribution. Proven track record of achieving sales and growth targets. Skills Strong understanding of HNW client needs and luxury asset protection. Exceptional relationship-building and negotiation skills. Highly skilled in strategic development, business building, and project execution, with a proven ability to deliver key programs on time. Remarkable communication skills, including the ability to develop and present clear and concise analysis and recommendations to internal and external stakeholders. Keen business acumen and proven ability to dissect complex business issues, perform research and analysis and synthesize conclusions into a value-maximizing strategy. Applicants must be legally authorized to work in the United States and must not require employment-based visa sponsorship now or in the future. Equal Employment Opportunity Policy: PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.

Inside Sales Manager - Customer We are a fast-scaling healthcare compliance leader serving providers nationwide. Since 2009, we've helped healthcare facilities reduce costs while maintaining exceptional service. We provide medical and pharmaceutical waste disposal, document destruction, and compliance training-all powered by technology and a client-first approach. Position Overview We are seeking an Inside Sales Manager to drive revenue growth, lead a blended team of inbound sales reps and client managers, and ensure retention and upsell opportunities. This onsite leadership role at our Naperville HQ offers direct influence on sales strategy, mentoring future leaders, and measurable impact on company growth. Key Responsibilities • Lead, coach, and mentor inside sales and client management teams. • Conduct call coaching and pipeline reviews; hire and develop top talent. • Own monthly revenue targets and develop accurate forecasts. • Track KPIs and present insights to senior leadership. • Partner with client teams to ensure renewals, cross-sells, and upsells. • Monitor customer health metrics and address churn risks. • Oversee call monitoring, quality assurance, and sales playbooks. • Leverage Salesforce, Gong, and dashboards for accountability. • Facilitate sales meetings and recommend process improvements. Qualifications • 5+ years sales experience with consistent quota achievement. • 3+ years leadership in inside sales, client success, or call center. • Bachelor's degree preferred (Business, Marketing, or related). • Strong CRM knowledge (Salesforce preferred), Gong, and reporting tools. • Excellent communication and leadership skills; proven success building high-performing teams. • Highly motivated, organized, and adaptable in fast-paced environments. Compensation & Benefits • Health, dental, vision insurance; PTO and paid holidays. • 401k with match, career growth opportunities, and leadership training. • Collaborative, mission-driven culture with clear paths to advancement.

Perma-Seal Basement Systems is hiring an experienced Sales Manager to lead and develop a team of In-Home Sales Consultants specializing in waterproofing, foundation repair, concrete lifting, and attic insulation. This role is ideal for a hands-on leader who believes in right person, right seat , leads by example, and drives both personal sales performance and team success through coaching, training, and accountability. Responsibilities Sales Management & Leadership Drive team sales performance while supporting individual development and accountability Develop and execute sales strategies to increase revenue and market share Track sales activity, pipeline, and performance metrics in CRM systems Coaching, Training & Development Conduct in-field ride-alongs and one-on-one coaching with sales consultants Provide real-time feedback to improve closing skills and customer experience Identify performance gaps and deliver targeted coaching plans Team Performance & Support Monitor individual and team sales performance Set expectations, goals, and accountability standards Support continuous improvement through ongoing training and development Customer Experience & Relationship Management Build and maintain strong relationships with homeowners Ensure customer satisfaction through clear communication and problem resolution Represent Perma-Seal professionally during in-home consultations Qualifications Proven experience as a Sales Manager, Sales Leader, or In-Home Sales Manager Strong knowledge of consultative sales, in-home sales, and closing techniques Experience coaching, training, and developing sales teams Excellent communication, leadership, and interpersonal skills Ability to analyze sales data, KPIs, and performance metrics Strong time-management, scheduling, and organizational skills Comfortable working in a fast-paced, performance-driven environment Preferred Experience Home improvement, construction, foundation repair, waterproofing, or insulation sales Managing commission-based sales teams CRM experience Why Work at Perma-Seal? Established, reputable home improvement company Strong training and leadership support Growth and advancement opportunities Performance-driven culture that values people and results Perma-Seal Basement Systems is an Equal Opportunity Employer.

Role Description We are seeking a highly capable individual for Account Manager, US Petcare Division. Primary responsibilities include utilizing solution selling, territory management, and business planning capabilities to execute our strategies to maximize sales performance within the assigned geography. This position will be field based and will require travel and some evening work for educational programs.Candidate should live within the territory. Position Responsibilities Sales Performance Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography. Successfully launch new products, service offerings and generate new equipment leads. Selling Skills, Technical Knowledge, and Customer Value Delivery Consistently demonstrate Solution Selling capabilities. Consistently build and demonstrate relevant technical knowledge, verbal fluency, and veterinary practice expertise. Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines. Territory Management and Teamwork Develop and execute a Territory Business Plan / Resource Allocation per our expectations - effectively implementing the full complement of Zoetis resources and following up to maximize ROI. Meet field activity expectations including sales call activity and investment in medical education programs. Develop and execute a call-cycle at the account and veterinarian level that delivers our reach / frequency expectations. Work with all Zoetis Petcare colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct/attire, effective communication/informing, all administrative responsibilities, and overall teamwork. Education and Experience Undergraduate degree (BS/BA) required. Success in previous roles including creatively finding opportunities or solving problems to drive sales performance. 3-10 years of documented and successful consultative sales experience. Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic. Uses analytics and insights to enhance decision-making and tactical execution. Follow-through and attention to detail. Ability to manage assigned expense budgets. Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages. Demonstrated ability to work independently and in a close team environment, self-starter. Animal Health experience and knowledge of small animal veterinary medicine. Exhibit willingness to accept and incorporate feedback. Technical Skills Requirements Verbal, written, presentation, interpersonal, and communication skills. Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn Zoetis systems. Physical Position Requirements Ability and willingness to travel and work some evenings as required by the position. The US base salary range for this full-time position is $69,000-$133,860. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description EVERSANA has partnered with Shionogi Inc. to build a virtual team to support a potential launch in Primary Care. The Virtual Sales Manager is directly responsible for hiring, training, developing, and managing a team of Virtual Sales Representatives for the EVERSANA/Shionogi Inc. team. They will be accountable for the following tasks: Oversee daily activities and provide ongoing team & Virtual Sales Rep leadership. Foster an environment that rewards accomplishment and encourages the advancement and retention of exceptional employees. Establish performance expectations and oversee activity of direct reports including adherence to policies and compliance Liaise between the client and EVERSANA for daily requests. Provide impactful, clear and frequent Client interaction at all levels. Monitor sales metrics and coach the Virtual sales team to meet or exceed assigned sales and/or KPI goals. Monitor calls and schedule virtual ride-along to coach the team on sales effectiveness and adherence to on-label promotion of the represented product. Participate in marketing strategy discussions as well as provide input on targeting, messaging, and collateral needs. EVERSANA Deployment Solutions offers our employees competitive compensation, paid time off, company paid holidays, excellent training, employee development programs, 401K plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs. Essential Duties And Responsibilities The Virtual Sales Manager is tasked with delivering excellent business results through the efforts of their teams. These results are achieved through the following: Manage and lead a team of Virtual Sales Representatives to include ownership of team productivity, staffing needs and team culture. Reporting tasks to include summary level data on Reps' weekly stats, call trending, program summary and other tracked KPIs as required to both the client and internal key program stakeholders. Determine role objectives, work methods and performance standards while reviewing performance relative to Client objectives with each Virtual Sales Rep Authorize and communicate salary changes, promotions, transfers, discipline & discharge as well as administer all other personnel actions as needed by the program and Client Responsible for effective program oversight serving as the single point of contact for the Client. Work collaboratively with matrix colleagues across the EVERSANA platform to provide execution on deliverables as well as to provide a point of view for future recommendations that enhance program success. Initial and ongoing training of Virtual Sales Reps on systems, processes/procedures, compliance, customer service, sales and products. Quality Assurance tasks such as scheduled and unscheduled monitoring and evaluating of virtual sales calls for each Virtual Sales Rep on a bi-weekly basis. Serve as the team point of contact for all technical issues with CRM. Utilize sales goals and product messaging provided by Client to develop call guides for the Virtual sales team. Create and maintain program documentation such as SOPs, work instructions, list management, CRM configuration and project tracking. Maintain excellent working knowledge of company and department policies and procedures, as well as PDMA, compliance, and regulatory policies and guidelines. All other duties as assigned Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BS required 3+ years in pharma virtual sales and sales leadership required Demonstrated success leading high-performing virtual sale teams Launch experience preferred Strong negotiation skills, business acumen, and analytical ability Strong interpersonal, oral and written communication, and presentation skills Ability to develop and cultivate strong professional relationships Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

About the role We are seeking an energetic Customer Success Manager who has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a great opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion. Core Responsibilities: * Build and maintain customer relationships in order to drive product adoption, expansion, and customer advocacy * Act as a trusted advisor to your portfolio of customers by providing GRC subject-matter expertise and Risk Cloud product advice to help them utilize their Risk Cloud applications as effectively as possible and to ultimately empower them as GRC professionals to achieve their business outcomes * Lead the development of long-term success plans and drive executive alignment with your customers * Own the tracking of customer health scores and proactively engage unhealthy customers, leveraging your GRC and Risk Cloud knowledge to provide winning solutions * Collaborate cross-functionally with other LogicGate teams throughout the customer journey * Partner closely with the Sales and Solution Engineering teams to drive expansion opportunities and ensure customer retention (i.e., renewals) * Share feedback and intelligence with the Product and Development teams to identify new potential features/functionality and influence our Risk Cloud product roadmap Requirements: * 3 + Years Experience in GRC or Risk Advisory * Interest in supporting sales and commercial business development efforts * 1+ Years Experience in Customer Success, Solutions Engineering, or Professional Services roles * Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back * Great people skills - the ability to quickly understand your audience and tailor the right message to them * Ability to manage multiple accounts/priorities at a time - organization, time management, and attention to detail are critical * A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help The anticipated base salary range for the role is $100,000 - $120,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. LogicGate's Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition. Learn more about our culture here. Excited about LogicGate but not familiar with GRC? * GRC stands for Governance, Risk, and Compliance * GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. * The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's sales function. A successful incumbent is expected to (i) Manage customer transition from sales prospects to active myQ Business users; serve as single point of contact during the onboarding process to ensure the optimal customer experience (ii) Partner cross functionally to develop and manage a Customer Onboarding process for long term success and scalability; own continuous improvement activities to streamline process with standardized forms and document process flow. Requires 5+ years of experience in a customer facing role and a minimum of a Bachelor's Degree. Job Responsibilities: Manage customer transition from sales prospects to active myQ Business users Define, develop, implement and maintain the onboarding process for new myQ Business customers; serve as single point of contact during the onboarding process to ensure the optimal customer experience Partner cross functionally to ensure long term success and scalability of Customer Onboarding process; own continuous improvement activities to streamline process with standardized forms and document process flow Develop deep knowledge of customers, communities, and facilities to expand service offerings and proposals to customers Manage data gathering and documentation requirements across multiple functions and lead customers through to app setup and operation Manage internal and external communications with stakeholders to ensure contract completion in a timely manner Capture direct feedback from new accounts, including installations, setup, and onboarding; develop real time customer insights and action plans for key business stakeholders to increase customer stickiness and improve share of wallet Monitor and report on trends with myQ Business customers for future road mapping and use in NPD process Support integration of customer database and maintain data integrity; identify opportunities and build solutions to reduce waste and monetize other data services Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. Protect Chamberlain Group's reputation by keeping information confidential. Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: Bachelors degree 5+ years in customer facing role Experience leading process improvement projects High sense of urgency Strong sense of Customer Advocacy High degree of influence in cross-functional roles Ability to recognize and articulate trends and insights across the customer base Change agent, able to drive new processes and streamline existing ones Ability to travel up to 50% - domestically and internationally; valid drivers license Preferred: Bachelor's degree in business, engineering; Master's Degree in related discipline Lean Six Sigma Green Belt Certification Experience in access control Experience in facility management #LI- Hybrid - Oak Brook, IL #LI-MD1 The pay range for this position is $102,600.00 - $165,375.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we're striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We're a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We're confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. About the Role: As Enterprise Customer Success Manager, your primary role is to drive the successful implementation, deployment and adoption of Suki with our major health system clients. You will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki is delivering exceptionally well on key success metrics. You will ensure strategic and tactical alignment, and manage on-time delivery across all functional areas with our clients and your Suki colleagues. You will be responsible for proactively identifying and driving the resolution of risks and issues, and developing creative solutions that will best meet the needs of our clients. You will also manage the onboarding process overall for your designated clients, and be responsible for conducting the onboarding for many enterprise end users. Throughout the client relationship, you will present periodic performance reviews and engage with our clients on opportunities to expand usage and value in partnership. You are able to analyze customer metrics, craft high-impact client presentations, and drive rapid progress against our goals. As part of our growing Customer Success team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You will also engage with Marketing on opportunities to increase user engagement and provide structured customer insights to our Product team to inform future innovation. You are excited to join the fast-moving Suki team, and committed to excellence! Responsibilities and expectations include but are not limited to: Executive-Level Presence and Communications: Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues. Revenue Ownership: We believe in a true ownership model. You will be focused on expanding revenue within our existing customer base, overseeing competitive renewals, upsells and cross-sells, and driving commercial strategy in collaboration. You will own and forecast renewal and expansion revenue metrics, delivering against quarterly and annual targets. Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. High-Accountability: You can be counted on to consistently deliver high-quality work. User-focused: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service. Detail Oriented: You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes. Technical Skill: You will need to develop a deep understanding of our product and how it integrates with EMRs. You will be able to translate that into education to our enterprise clients and end users. Flexibility: You will need to work flexible hours based upon client's and providers' schedules in different time zones across the US. Travel: You are willing to travel extensively (up to 50% on average, as needed) across the US to deploy our products. Prior consulting experience is preferred and is considered a plus. Requirements:* 8+ years of enterprise customer facing experience within healthcare SaaS Exceptional communication, presentation, and conflict resolution skills Ability to think critically, prioritize effectively and communicate expediently Strong project management skills Strong business and financial acumen; can confidently manage commercial levers, pricing strategies, and complex negotiations. Experience managing large, multi-stakeholder programs Creative problem solving skills Strong understanding of medical documentation and clinical workflows Proficient in Microsoft Office, Google Suite and Microsoft office *Not sure if you meet all of the qualifications? We don't expect every candidate to have done everything listed above, but you should be able to make a credible case that you meet most of the criteria and are ready for the challenge of adding new technologies to your résumé. This position can be remote and supports team members with clients across the United States. You are welcome to visit and/or work out of our office in Redwood City, California. One week a year, we gather for a company-wide retreat. Quarterly, we gather for an in-person working session at/near our office. Tell me more about Suki On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We're backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped given her a sense of balance. Impact: You'll make an impact from day one. You'll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values. In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $150,000 - $180,000 OTE in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data. #LI-remote

We're looking for a strategic and relationship-driven Customer Success Manager to join our growing team. In this role, you'll partner with our largest customers to drive adoption, maximize value, and ensure long-term success across our BigTime platforms. In this role, you'll serve as a trusted advisor to strategic clients-guiding them through successful onboarding, driving adoption, and helping them realize the full value of the BigTime platform.You'll act as a trusted advisor, aligning product capabilities with client goals, monitoring success metrics, and developing success plans that support retention and growth. You are an AI champion, using the latest technology to modernize the customer success relationship to find scale & efficiency whenever possible. The ideal candidate brings experience managing enterprise SaaS customers in a fast-paced, dynamic environment. You're proactive, solutions-oriented, and passionate about delivering real business outcomes. If you thrive on building strong partnerships and driving customer success at scale, we'd love to hear from you. Who is BigTime? BigTime Software is the Ai-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's “Best Places to Work” three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you. What We Offer: Competitive salary and bonus. Company pays 100% of benefits, including medical, dental, vision, disability and life insurance. 401k with generous company match. Hybrid work schedule - In office 3 times a week. Generous time off and paid company holidays. Paid Parental Leave Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water. Latest AI-powered tech stack & tooling. Onsite gym. What You Are Accountable For: Serve as a strategic partner, building and maintaining strong relationships to ensure successful adoption, satisfaction, and retention. Act as a proactive consultant, engaging with customers to understand their goals, align solutions to their needs, and deliver measurable business value. Lead regular business reviews, preparing decks, analyzing platform usage and support trends, and presenting success metrics, product updates, and upsell opportunities. Monitor customer health and performance indicators, identifying trends, risks, and opportunities to influence renewal and expansion. Drive product adoption and engagement, through ongoing training, usage analysis, and tailored success planning. Identify and execute upsell and cross-sell strategies, recommending add-ons that deliver value and support customer growth. Leverage AI-powered tools to analyze account health, surface engagement insights, and proactively identify risk signals across the customer lifecycle. Utilize AI insights to assess book health, prioritize customer outreach, and inform strategic planning for renewals and growth opportunities. Collaborate cross-functionally with Sales, Product, Marketing, and Support to communicate customer needs, advocate for enhancements, and coordinate internal efforts. Serve as the voice of the customer, surfacing feedback to inform product development, service improvements, and process enhancements. Manage escalations with urgency and care, ensuring issues are resolved effectively while maintaining a positive client experience. Be present in our downtown Chicago office 2-3 times per week to collaborate with internal teams and engage in key customer initiatives. Who You Are: 5+ years of experience in customer success, account management at a SaaS organization. Experience as a quota-carrying Account Executive is welcome! Proven track record of managing and growing enterprise-level relationships, owning C-suite level relationships (breadth & depth with your accounts). Excellent negotiation skills; able to drive value and structure relationships to prove ROI and identify opportunities to expand. Strong analytical and problem-solving abilities. Ability to understand and articulate complex technical concepts. Experience in professional services industry is preferred. Self-starter mentality; self-motivated with a bias for action. The expected salary for this position ranges from $100,000 - $110,000 annually. The actual salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Description About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager, you will own the end-to-end journey for our customers, from onboarding to value realization to expansion. This is not a typical CS role. CADDi's CSMs act as strategists, operators, project managers, and change leaders. You will work alongside Sales, Solutions, Product, Engineering, and our Japan HQ to drive measurable customer impact and business growth. If you're someone who thrives in fast-paced, ambiguous environments and loves solving real operational problems with customers, this is the place to build your career. What You Will Do Own Customer Outcomes Lead end-to-end onboarding, from environment setup to first value realization Train users and simplify technical concepts for engineers, buyers, and operations stakeholders Build deep, multi-level customer relationships based on trust and impact Drive Value, Adoption, and Growth Analyze customer workflows, usage, and KPIs to uncover opportunities for deeper adoption Partner with customers to build use-case roadmaps and deliver quantifiable impact Identify and execute upsell and cross-sell opportunities across our product suite Enable Customer Storytelling and Thought Leadership Develop case studies with measurable operational and financial results Drive customer referenceability and support community-building initiatives Influence Product and the Future of CADDi Capture the voice of the customer (VOCs) to shape our roadmap Collaborate with Product and Engineering to improve features, workflows, and prioritization Translate frontline insights into scalable playbooks and CS processes What Success Looks Like Your customers adopt CADDi deeply, renew consistently, and expand usage You uncover new use cases and help customers achieve measurable value You strengthen CADDi's product through actionable feedback You build trust with customers and become their go-to partner You help shape the foundation of a world-class CS function in the US Requirements Who You Are Analytical, structured thinker with a bias for action Natural relationship builder who earns trust quickly Comfortable working cross-functionally and leading without authority Thrives in ambiguous, fast-moving environments Strong communicator who can simplify complex ideas for different audiences Curious, adaptable, and energized by solving real customer problems Real Indicators You Might Be a Fit Experience in consulting, strategy & operations, BizOps, project management, rotational leadership development programs, or customer success Note: You do not need prior customer success experience Track record of managing projects, clients, or cross-functional initiatives Exposure to manufacturing, industrial operations, or SaaS environments Ability to break down messy problems into structured plans Passion for driving change and continuous improvement Willingness to work in-office 5 days a week and ability to travel up to 50% of the time Why Join CADDi's Customer Success Team? These are real reasons our team members are passionate about this role: End-to-end ownership of customer outcomes with a clear line of sight to impact “Project Management × Product × Change Leadership” in one role Ability to shape product direction and influence CADDi's roadmap Work directly with engineering, sales, and operations to make ideas real Deep exposure to both US and non-US business cultures Drive real transformation in how manufacturers operate See value “come to life” on the shop floor, not just on slides Be part of a fast-growing team where high performers grow rapidly Opportunity to leave your mark on the foundational CS function in the US Benefits What you will get in return: Competitive CSM salary in the Chicago market with company-paid healthcare benefits, 401k matching, generous time off, and work/life balance. In-depth experience in various aspects of customer success, from onboarding to account management in a tech start-up environment here in Chicago. Opportunity to contribute to developing and implementing a winning customer success strategy as a foundational member where you will put your stamp on the foundation of Customer Success at CADDi moving forward in the US. Exposure to cross-functional collaboration and leaders within a growing startup environment where your voice will be heard. The chance to directly impact customer satisfaction, retention, and business growth, helping multiple manufacturing businesses succeed and grow in the US. On Target Earnings: $75,000 - $150,000 At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team: Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy. Ownership & Rewards: Be a part of our success story with a competitive stock options plan. Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one. Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year. Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings. Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives. Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi. We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve. Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let's talk.

🇺🇸 Heads up! This role is based in-person at our office in Fulton Market West Loop area, Chicago. 🇺🇸 - Hey there! We're Askable - the world's most loved user research platform, trusted by global brands like Mars, Mastercard, Visa, Pizza Hut, and Accenture. Founded in Australia in 2017, Askable began as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we'd experienced firsthand. So, we set out to build a new way-one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights. By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter. Now with offices in Brisbane, London, and Chicago, we're growing the team to bring Askable's research power to researchers everywhere, so they can make smarter, user-driven decisions. - 🦄 Our culture Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive. We believe work should be fulfilling, exciting, and meaningful. Here, you're not just part of a team. You're part of a community that cares about what they're building and how they're building it. In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us-because nothing beats winning with a team you genuinely love working with. - 💡 About the role As an Enterprise Customer Success Manager, you'll work closely with your clients to plan, scope, and activate high-impact research. You'll guide them in building a continuous cadence of discovery through Askable Tracks, and ensure the insights they uncover truly move the needle for their business. At Askable, we don't believe Customer Success is just about retention - for us, great CS is about delivering exponential value over time. We're not here to simply keep clients; we're here to help them grow. And we believe that when our clients succeed, we succeed. This is a rare opportunity to help shape and grow the world's biggest brands by connecting them with game-changing insights from their customers and markets. - 🛠 What you'll do Guide your customers to shape and deliver research that drives real outcomes for their business and customers Get your customers hooked on Askable Tracks through building a continuous cadence of high-impact research Scope and plan projects in collaboration with customers, ensuring each one aligns with their objectives and supports insight-driven decision making Enable and equip stakeholders across research, product, design, and operations - from hands-on users to senior leaders - to succeed through continuous access to quality research and insights Collaborate with internal teams (Delivery, Fulfilment, Product, Sales) to ensure projects are delivered seamlessly and insights land with impact Actively manage account health to surface risks and unlock opportunities to deliver exponential value - driving retention, growth, and expansion of your client relationships - 🦉 Experience You'll Have At least 3-5 years experience in a Customer Success, Account Management or Client Services role within a SaaS or commercial B2B environment. You'll also be able to demonstrate: Experience managing large, strategic accounts (e.g. $100k+ ARR or high-complexity stakeholders) Proven progression in your career (e.g. promoted, owned more complex portfolios, led initiatives) Familiarity with long sales or renewal cycles, enterprise stakeholder dynamics, and post-sale value delivery Exposure to a high-growth or startup/scale-up environment where ambiguity, experimentation, and ownership are part of the job - 🚀 Skills and Attitude You'll Bring This isn't just a relationship role - it's about making your clients successful through strategic partnership and operational follow-through. You'll bring: Strategic thinking and commercial fluency - able to shape long-term account plans, tie research to business outcomes, and spot opportunities for growth. Clear planning and prioritisation - structured in managing portfolios, stakeholder engagement, and next steps Confident communicator and collaborator - able to influence cross-functional teams and tailor your style for execs or researchers Empathy + edge - you care about people, but are also comfortable using your expertise to deliver healthy challenge that helps clients get closer to their goal Resilience and curiosity - comfortable navigating ambiguity while continuously learning and improving - 🙌 Perks and benefits Your excitement about the role itself is what matters most to us. Perks are just the icing on the cake-but let us share a few to whet your appetite. 🍰 Competitive Salary (plus commission and bonuses based on performance) Generous Paid Time Off (plus extra ‘Askable Days' - a full day off just for you each month) Great Health Insurance 401k Matching Opportunities for international travel, including training in Australia Plus much more!... we'll be happy to talk about the rest during the interview process... - ☝️ Before you go... Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we're committed to building diverse teams with unique perspectives. If you're excited about this role but your experience doesn't align perfectly, we'd still love to hear from you.