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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Daleville, VA

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $46k-54k yearly est. 13d ago
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  • Salesforce (Functional or Technical Sales / Client Engagement)

    Sonsoft 3.7company rating

    Customer success manager job in Roanoke, VA

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 5 years of experience in technology consulting, enterprise or solutions architecture and architectural frameworks. At least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales Presentation Creation experience At least 3 years of experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services. At least 3 years of experience in implementing CRM solutions with a minimum of 3 years Salesforce Force.com platform/Sales Cloud/Service Cloud implementations Thorough understanding on the Life Cycle of Development including Salesforce Deployment/Packaging effectively using Metadata API, ChangeSet and Ant. Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations Experience on Force.com Integration Technologies (WebServices, 3rd Party tool like CastIron/Boomi) to Integrate with On-Premise systems like Siebel, OMS and Java Based Systems Complete understanding of governor limits Implement SOAP ./ REST based web services Develop Web Services classes on Force.com platform and WSDL Generation Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers, JQueries to implement complex business requirements Fluent with SOSL and SOQL , Workflows Hands on experience with Tools like Data Loader, Eclipse, SoapUI, APEX Explorer, Ant Scripts, AJAX tool kit Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment Customizations of Reports, Dashboards, Workflows, Approval Processes Certified Salesforce Advanced Administrator. Salesforce configuration activities like workflow rules, setting up profiles, permissions sets, sharing rules, approval process, process builder. Experience with custom reporting, modifying pages, views and dashboards Able to understand user requirements and convert them into of Salesforce.com technical requirements, system configuration Ability to work independently and as part of a team Ability to be flexible with change Good written and verbal communication skills a must Ability to work closely within a team environment Platform Dev1/2 or DEV 501 Certification SOAP implementation of the APIs both Enterprise and Partner WSDL Single Sign On Java experience is a big plus < OR > FUNCTIONAL: At least 5 years' experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements. At least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales Presentation Creation experience Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. Ability to work in team in diverse/ multiple stakeholder environment Experience and desire to work in a Global delivery environment Well versed with Configuration and customizations of objects Understanding of market and technology trends. Analytical skills Experience and desire to work in a management consulting environment that requires regular travel Experience in at least one of the following:- Certified Salesforce Advanced Administrator (Highly Desired) Salesforce configuration activities like workflow rules, setting up profiles, permissions sets, sharing rules, approval process, process builder. Experience with custom reporting, modifying pages, views and dashboards Able to understand user requirements and convert them into of Salesforce.com technical requirements, system configuration Ability to work independently and as part of a team Ability to work closely within a team environment Platform Dev1/2 or DEV 501 Certification (Highly Desired):- SOAP implementation of the APIs both Enterprise and Partner WSDL Single Sign On Java experience is a big plus At least 2 years' experience in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements. Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. Ability to work in team in diverse/ multiple stakeholder environment Experience and desire to work in a Global delivery environment Well versed with Configuration and customizations of objects Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience in Information Technologies. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume. ** All your information will be kept confidential according to EEO guidelines.
    $100k-140k yearly est. 60d+ ago
  • Client Manager, Business Insurance

    Marsh McLennan 4.9company rating

    Customer success manager job in Roanoke, VA

    Company:Marsh McLennan AgencyDescription: Marsh McLennan Agency Client Manager, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC A day in the life. As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner. Our future colleague. We'd love to meet you if your professional track record includes these skills: High school diploma or equivalent required Minimum 3 years' experience in Business Insurance Property & Casualty license (or ability to obtain in 90 days of employment) Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred Experience using Sagitta, EPIC, CSR24, ImageRight and Microsoft Word and Excel Prior experience working with Trucking clients a plus! Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work - 3 days in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #LI-Hybrid #MMABI
    $84k-132k yearly est. Auto-Apply 60d+ ago
  • IT Client Services Manager

    Regalrexnord

    Customer success manager job in Radford, VA

    We are looking for a passionate leader to serve as a key liaison and influencer between Corporate IT support and our site business locations. In this role, you will be leading a diverse team of systems engineers, site IT support specialists, and helpdesk to ensure we deliver world-class IT support to our customers. YOUR MISSION Site IT Service Delivery & Operations Support Manage and oversee all personnel and functions related to IT Infrastructure Support: IT Helpdesk, Incident. Management, and Request Fulfillment as it relates to quality, performance and risk by setting or refining process, procedure, policy and standards. Manage all day-to-day IT Support activities, ensuring the integrity, security and high availability of services for our clients user population. Provide leadership to leverage technologies, processes, and disciplines for delivery of best-in-class methods. Readily recognizes system deficiencies, recommends, and implements effective solutions. Collaborate with the other IT Managers defining overall goals of the IT department including short and long-term planning. Assist the IT staff deploying, maintaining, and supporting hardware and software. Project Management - prepare project proposals, scope and budgets; monitors project timelines and milestones. Works closely with IT team, project teams, vendors, and outside contacts to ensure timely and efficient completion of projects. Leadership Development & Talent Management Experience providing feedback on performance toward goals. Experience coaching, mentoring, and developing team members. Ability to proactively identify and remove obstacles or barriers on behalf of the team. Ability to take ownership of projects and deliver while mentoring and helping team. Demonstrated experience influencing across a complex, global matrix organization. Functional Expertise Skilled with providing hands-on user support to both onsite and remote associates in an office and plant manufacturing environment. Must be approachable and foster a climate of trust and respect in the organization. As a driver of change, you will identify opportunities to streamline and refine processes aligned to our business objectives. Qualifications ARE YOU THE ONE? Our future leader will have a track record of metric driven achievements. Bachelor's degree and 8+ years of related experience leading and managing a Service Desk function. 3+ years' experience formally or informally directing other team members. Passion for delivering high quality IT services with a continuous improvement mindset. Experience deploying and supporting Microsoft 365 systems and services. Collaborator with Problem Solving, 'Can-do' Mindset and a client centric focus. Experience with MS Office 365. ITIL Foundations V4. 3+ years of experience in a major IT Service Management Platform, preferably ServiceNow. Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization. Benefits Medical, Dental, Vision and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) Paid Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) Insurance Paid Leaves Tuition Assistance About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************. Equal Employment Opportunity Posters Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
    $69k-109k yearly est. Auto-Apply 60d+ ago
  • Client Success Account Manager | HCM

    CBIZ 4.6company rating

    Customer success manager job in Roanoke, VA

    #LI-OD1 #LI-Hybrid Minimum Qualifications High School Diploma or GED equivalent required; Bachelor's degree preferred 3 years of experience in industry or related field Strong communication skills both oral and written with all levels of an organization, both internally and externally Must obtain and preserve required licenses/certifications as required Proficient use of applicable technology Able to work in a team environment as well as independently Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Travel based on client and business needs We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems. Essential Functions and Primary Duties Under direct supervision, manages the day-to-day of services for an assigned block of accounts Offer assistance with account management and technical support of UKG products Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate Proactively identify opportunities to improve system functionality and client satisfaction Coordinate client meetings as needed Conduct regular system audits to ensure data accuracy and compliance Maintain data integrity and quality with any applicable software on a timely basis Preferred Qualifications Bachelor's Degree Minimum 1-2 years of payroll experience Preference for candidate with prior experience in HRIS or Human Capital Management software Experience with UKG Ready Talent is a plus Previous experience in a client service or system integration environment
    $78k-100k yearly est. Auto-Apply 41d ago
  • Client Manager, Business Insurance

    Marsh & McLennan Companies, Inc. 4.8company rating

    Customer success manager job in Roanoke, VA

    Marsh McLennan Agency Client Manager, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC A day in the life. As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner. Our future colleague. We'd love to meet you if your professional track record includes these skills: * High school diploma or equivalent required * Minimum 3 years' experience in Business Insurance * Property & Casualty license (or ability to obtain in 90 days of employment) * Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages. * Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: * Associates or Bachelors degree preferred * Experience using Sagitta, EPIC, CSR24, ImageRight and Microsoft Word and Excel * Prior experience working with Trucking clients a plus! * Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work - 3 days in office * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: * Instagram * Facebook * X * LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #LI-Hybrid #MMABI
    $89k-139k yearly est. 11d ago
  • Project-Client Manager

    Aecom 4.6company rating

    Customer success manager job in Roanoke, VA

    ** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** **AECOM** is searching for a **Project-Client Manager** in our **Roanoke, VA** office to lead and support our water, wastewater, site civil, and related infrastructure projects. The responsibilities of this position include, but are not limited to, those listed below. + Candidate will manage, plan, and lead engineering design projects for land development, stormwater, and facility infrastructure. + Manages portfolio of clients with multiple projects. + Manages the relationship with the client and all stakeholders + May supervise mid to junior level engineers (all disciplines applicable), as well as project administration, project controls, scheduling, cost control, estimating and procurement representatives. + Responsible for the coordination and completion of projects on time within budget and within scope. + Ensures that all projects are delivered on-time, within scope and within budget + Develops a detailed project plan to monitor and track progress + Manages changes to the project scope, project schedule and project costs using appropriate verification techniques + Measures project performance using appropriate tools and techniques + Performs risk management to minimize project risks + Consistently delivers profit margins planned. + Senior technical resource may serve as technical advisor for team + Provides specialized technical input to studies and design for staff's specific area of expertise. + Develops study and design procedures to facilitate high quality cost effective work by others. + Participates in interdisciplinary review of project deliverables. + Develops construction cost estimates and estimates of technical efforts for projects. + Performs quality control review of design calculations or drawings. + Prepares technical specification sections. **Qualifications** **Minimum Requirements** + BA/BS in Civil or Environmental Engineering + 8 years of related experience or demonstrated equivalency of experience and/or education. + Professional Engineer - PE in Virginia. + Project Management Experience. **Preferred Requirements** + 15+ years of related experience. + Experience with project development and management, utility systems, and client management. **Additional Information** + Relocation assistance is available. + Sponsorship for US Employment Authorization is not available now or in the future for this position. Offered compensation will be based on location and individual qualifications. The expected range is $125,000.00 - $165,000.00. **About AECOM** AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. **What makes AECOM a great place to work** You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. **ReqID:** J10138661 **Business Line:** Water **Business Group:** DCS **Strategic Business Unit:** East **Career Area:** Program & Project Management **Work Location Model:** Hybrid **Compensation:** USD 125000 - USD 165000 - yearly
    $125k-165k yearly 55d ago
  • Client Relations Manager

    PDI Health 3.6company rating

    Customer success manager job in Roanoke, VA

    Job Description PDI Health is a premier national provider of mobile radiology services, dedicated to delivering high-quality, convenient, and reliable diagnostic imaging solutions. Our comprehensive services include X-rays, ultrasounds, echocardiograms, and EKGs, tailored to meet the needs of our clients and patients. As an industry leader, we are committed to excellence, ensuring a seamless and dependable experience for all stakeholders. Our services cater to diverse settings, including nursing facilities, assisted living communities, hospice care, private residences, correctional facilities, and more. At PDI Health, we take pride in our mission to provide exceptional mobile diagnostic services that prioritize patient care and support the evolving needs of the healthcare industry. If you like variety in your day, have a natural ability and desire to socialize and network, strong at being self sufficient, and take pride in your work, this may just be the role for you! The Client Relations and Development Manager is ultimately responsible for building and maintaining long lasting strong relationships with clients and potential clients while partnering with them to better understand their business objectives and needs. They work with the PDI team to help ensure the Clients receive the highest level of care and new business is brought on seamlessly and successfully to foster long term business growth. TASKS AND RESPONSIBILITIES: Client Management: a.) Build strong relationships and work closely with existing clients to understand their needs and ensure their satisfaction with our services. b.) Communicate and coordinate with operations to ensure client needs and expectations are met. c.) Visit clients on a regular basis, meeting the standards established by PDI. d.) Attend all client meetings, Quarterly QA's, events, etc. at client's request. e.) Provide training, in-services, and any helpful communication to clients on proper ordering, procedures, and processes. f.) Respond to all questions, inquiries, and issues from clients. g.) Handle all tasks related to getting a new client onboarded, including, but not limited to, client set up and training, Client Management and Development: a.) Attend tradeshows, networking events, educational forums, and any other industry related gatherings. b.) Actively engage with all industry trade associations and groups. c.) Contribute positively to the customer/prospect experience by engaging, supporting, and working with the entire PDI team in a collaborative manner. d.) Effectively manage all activity in the CRM for clients and prospects keeping all relative information and activity up to date. e.) Learn, understand and know the market (prospects, competitors, vendors, etc.) f.) Keep current on industry trends and best practices that may impact the business and service offerings of the organization. Qualifications: a) Bachelor's Degree or equivalent experience b) Written and verbal communication skills with a high degree of emotional intelligence c) Valid driver's license and good driving record d) Proficient with computers, MS Office, and CRM databases e) Self starter with the ability to work independently as well as in a collaborative team f) Strong organizational, time management, and customer service skills g) Prior experience in Mobile Radiology, a clinical background or experience in the Long Term Care industry a plus. #exec Powered by JazzHR yuyf Vnbuqw
    $64k-109k yearly est. 8d ago
  • Operations & Client Success Manager

    360Clean of Roanoke-8322

    Customer success manager job in Vinton, VA

    Job DescriptionBenefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Operations & Client Success Manager About Us: Were a growing, family-owned commercial cleaning franchise that believes in quality, consistency, and strong relationships. With a team of over 40 staff and plans for expansion, were building a leadership group that thrives on accountability, communication, and operational excellence. About the Role: As an Operations & Client Success Manager, youll be responsible for keeping our operations running smoothly while ensuring our clients receive top-tier service. Youll lead field staff, conduct quality inspections, manage site operations, and maintain strong relationships with clients. This role is best for someone who loves structure, enjoys problem-solving, and takes ownership of their work. Its a leadership position with a hands-on element, youll be out in the field, interacting with clients, and ensuring standards are met. Responsibilities: Oversee day-to-day cleaning operations, crew assignments, and shift coverage Conduct and document quality control inspections Maintain 95% staffing coverage and ensure timely issue resolution Communicate directly with clients, address concerns, and track satisfaction Manage hiring, onboarding, and staff performance Track operational KPIs and report progress weekly Support new account onboarding and transition of contracts into operations Qualifications: 24 years of operations, facility, or team leadership experience (cleaning or service industry preferred) Strong organizational and communication skills Problem-solver with the ability to manage competing priorities Reliable transportation required Must pass background and reference checks Schedule: Choice of SundayThursday MondayFriday Shift options: 3pm10:30pm, 4pm11:30pm, or 5pm12:30am Must be available between 710am for rare emergencies Who Thrives Here: Leads with integrity and takes ownership of outcomes Thrives in fast-paced, people-first environments Communicates clearly and directly even under pressure Holds themselves accountable without needing micromanagement Cares about delivering consistent quality to every client Compensation: Base Salary: $45,000/year Health Stipend: $3,000/year ($250/month) OTE Range: $55,000$60,000+ (Base + Commission + Bonus) Application Instructions: To apply, please send: 1. Your resume 2. A short written note introducing yourself and sharing why this role excites you 3. A 2-minute on-camera video: (required) Wed love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share: A brief overview of your professional background Why youre excited about this role What makes you a strong fit for our team How to submit: 1. Record a video no longer than 2 minutes. 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted). 3. Include the link in your application or email it to ****************** & ****************** along with your resume. Dont worry about making it perfect, focus on being clear, authentic, and confident. Were excited to meet you! Send all materials to ****************** And ****************** with the subject line: Operations & Client Success Manager [Your Name].
    $45k-60k yearly Easy Apply 23d ago
  • Operations & Client Success Manager

    360Clean

    Customer success manager job in Vinton, VA

    Benefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Operations & Client Success Manager About Us: We're a growing, family-owned commercial cleaning franchise that believes in quality, consistency, and strong relationships. With a team of over 40 staff and plans for expansion, we're building a leadership group that thrives on accountability, communication, and operational excellence. About the Role: As an Operations & Client Success Manager, you'll be responsible for keeping our operations running smoothly while ensuring our clients receive top-tier service. You'll lead field staff, conduct quality inspections, manage site operations, and maintain strong relationships with clients. This role is best for someone who loves structure, enjoys problem-solving, and takes ownership of their work. It's a leadership position with a hands-on element, you'll be out in the field, interacting with clients, and ensuring standards are met. Responsibilities: · Oversee day-to-day cleaning operations, crew assignments, and shift coverage· Conduct and document quality control inspections· Maintain 95% staffing coverage and ensure timely issue resolution· Communicate directly with clients, address concerns, and track satisfaction· Manage hiring, onboarding, and staff performance· Track operational KPIs and report progress weekly· Support new account onboarding and transition of contracts into operations Qualifications: · 2-4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)· Strong organizational and communication skills· Problem-solver with the ability to manage competing priorities· Reliable transportation required· Must pass background and reference checks Schedule: Choice of Sunday-Thursday Monday-Friday Shift options: 3pm-10:30pm, 4pm-11:30pm, or 5pm-12:30am Must be available between 7-10am for rare emergencies Who Thrives Here: · Leads with integrity and takes ownership of outcomes· Thrives in fast-paced, people-first environments· Communicates clearly and directly - even under pressure· Holds themselves accountable without needing micromanagement· Cares about delivering consistent quality to every client Compensation: Base Salary: $45,000/year Health Stipend: $3,000/year ($250/month) OTE Range: $55,000-$60,000+ (Base + Commission + Bonus) Application Instructions: To apply, please send: 1. Your resume 2. A short written note introducing yourself and sharing why this role excites you 3. A 2-minute on-camera video: (required) We'd love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share: • A brief overview of your professional background • Why you're excited about this role • What makes you a strong fit for our team How to submit: 1. Record a video no longer than 2 minutes. 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted). 3. Include the link in your application or email it to ****************** & ****************** along with your resume. Don't worry about making it perfect, focus on being clear, authentic, and confident. We're excited to meet you! Send all materials to ****************** And ****************** with the subject line: “Operations & Client Success Manager - [Your Name]”. Compensation: $45,000.00 - $53,000.00 per year At 360clean, we take great pride in building a culture that embraces everyone like family. Our franchisees are looking for reliable and trustworthy individuals who take pride in their work. If this sounds like you, a career with an independently owned and operated 360clean franchise could be a great fit for you. Notice 360Brands, Inc. is the franchisor of the 360clean franchised system. Each 360clean franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, 360Brands, Inc. lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. 360Brands, Inc. is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent 360clean franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither 360Brands, Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. 360Brands, Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $55k-60k yearly Auto-Apply 60d+ ago
  • Strategic Account Manager

    Moog 4.1company rating

    Customer success manager job in Blacksburg, VA

    Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Strategic Account Manager Reporting To: Manager, Blacksburg Site Sales Work Schedule: Onsite - Blacksburg, VA Strategic Account Manager Moog Inc. Blacksburg, VA Moog's Space & Defense - Power & Data group is seeking a dynamic and experienced Senior Account Manager to drive business growth and support strategy across several of our top customers in Blacksburg. This role requires outstanding communication skills, personal initiative, and the ability to manage multiple technical proposals. The successful candidate will drive internal cross-functional alignment to ensure high customer satisfaction. As a Strategic Account Manager, you will report to the Blacksburg Sales Site Manager and will have an onsite work schedule in Blacksburg, VA. Key Responsibilities: Implement business strategies, large customer initiatives, and continuous business improvement practices. Act as the primary point of contact for all assigned customer-related inquiries and represent the voice of the customer within the facility. Promote greater customer satisfaction through value-based selling and value pricing practices. Create strategic engagement points with customers to generate profitable new business opportunities. Leverage technical aptitude to identify new opportunities, understand customer requirements, and provide effective solutions to practical challenges. Coordinate across functional disciplines to achieve order requirements in accordance with contract obligations, terms, and conditions. Provide continuous feedback to the customer on order status throughout the production cycle. Liaise internally to support in negotiating contract pricing, delivery, administrative requirements, and conditions ensuring compliance with Moog's policies. Demonstrate creativity, initiative, and the ability to drive opportunities from concept to completion. Foster strong relationships across the enterprise with leaders and executives to strengthen Moog's position. Key Challenges: Understanding Moog's wide customer base and its impact across the enterprise. Navigating the Department of Defense acquisition cycle. Managing complex contracts and technical products for diverse markets, including military, commercial, and aerospace. Addressing multi-site, multi-product, and different business needs. To be considered for Strategic Account Manager, you will need: Bachelor's degree in business or engineering 5 years of experience in the aerospace and defense industry. 7 years of account management experience. Experience in the sale, design, or production of engineered components, subsystems, or systems. Demonstrated prospecting skills, with experience in selling to key military/aerospace OEM customers preferred. Experience in facilitating change, planning and organizing, customer focus, and building successful teams. Willingness and ability to travel 20% of the time. How we Care for you: Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts, relocation assistance Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Diverse and Inclusive Workplace: Employee Resource Groups, cultural events and celebrations Schedule: Monday - Thursday, 9-hour shifts and half day Friday's. Can vary based on business need. #LI-Onsite #LI-MM1 Salary Range Transparency: Blacksburg, VA $117,000.00-$135,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************. No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.
    $117k-135k yearly Auto-Apply 60d+ ago
  • General Sales Manager

    Goodhue Boat Company

    Customer success manager job in North Shore, VA

    Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential. We are currently hiring a Full-Time General Sales Manager to help deliver award-winning customer service and create a unique, memorable experience for our customers. This role will support the General Manager in leading and ensuring the continued success of the Sales Department at Smith Mountain Lake in Moneta, Virginia. Job Summary: As General Sales Manager, you'll work closely with the General Manager to lead and elevate the Sales Department. You'll be responsible for driving performance, developing talent, and delivering an exceptional, award-winning customer experience-from first conversation to final delivery. This is a hands-on leadership role for someone who leads by example, understands both sales and finance, and knows how to turn great customer relationships into long-term success. Duties/Responsibilities: Lead, coach, and mentor the Sales team to meet and exceed monthly goals Set sales targets, manage budgets, and forecast performance Analyze sales data and trends to make informed business decisions Oversee sales promotions, campaigns, and customer outreach Hire, train, and develop high-performing Sales Representatives Ensure team members stay current on product knowledge and training Build and maintain strong relationships with key customers and partners Resolve customer concerns with professionalism and care Structure deals to maximize profitability while maintaining compliance Desk deals, submit financing to lenders, and close transactions Ensure all sales comply with local, state, and federal guidelines Review and audit deals post-sale to identify opportunities for improvement Ensure timely and accurate funding of all contracts Utilize CRM and DMS systems to track performance and manage workflow Support additional operational needs as required Qualifications: 3+ years of sales management experience in boating, automotive, or recreational industries Proven ability to lead, motivate, and develop a sales team Strong customer service and relationship-building skills Data-driven mindset with the ability to analyze trends and results Experience using a CRM to manage pipelines and forecasts Finance & Insurance experience (marine or automotive preferred) Strong negotiation, closing, and problem-solving skills Familiarity with LightSpeed EVO (preferred) Knowledge of financial compliance and lending processes Excellent written and verbal communication skills Additional Requirements: Ability to lift up to 50 lbs and stand for extended periods Minimum of High School degree or equivalent. Valid Driver's license, required. Boater's license, required. Ability to drive pontoon, bow rider and surf boats. Knowledge of Malibu, Premier Pontoon, Boston Whaler and Cobalt boats (preferred) Salary: Base + Commission: $50,000 - $130,000 Job Type: Full-time, year-round Benefits: 401(k) Health, Dental, and group life insurance Paid time off Employee discounts Flexible schedule Cell phone reimbursement
    $50k-130k yearly Auto-Apply 60d+ ago
  • Landscape Account Manager

    U S Lawns of Roanoke 3.2company rating

    Customer success manager job in Roanoke, VA

    Job Description We're hiring an Account Manager. Apply now. US Lawns - Roanoke VA U.S. Lawns is hiring an experienced Account Manager in Roanoke, VA. Ideal candidate must have 5+ years experience in Commercial Landscape Management. Establish/manage labor & materials budgets. Must have good customer communication skills. Must be able to train and guide employees. Duties include manage morning dispatch, scheduling & routing. Training programs are available to prepare you for future promotions. U.S. Lawns is one of the nation's largest providers of commercial grounds care. We are a local company. You may go to our website to fill out our employment questionnaire: ***************************
    $55k-92k yearly est. 22d ago
  • ServiceNow Engagement Manager

    Tata Consulting Services 4.3company rating

    Customer success manager job in Covington, VA

    As a ServiceNow Engagement Manager, you will play a key role managing a talented group of Solution Architects and Platform Architects leading ServiceNow transformation programs. This team is responsible for driving best-in-class program management, and you will be instrumental in delivering some of the most innovative and cutting-edge technologies and products to market. Key Responsibilities * Manage end-to-end ServiceNow implementation projects, including planning, execution, and post-deployment support * Develop detailed project plans covering scope, timelines, resource allocation, and budget * Ensure adherence to ServiceNow best practices and ITIL frameworks * Act as the primary liaison between clients, technical teams, and business stakeholders * Provide regular status updates, dashboards, and executive-level reporting * Identify project risks and implement mitigation strategies * Handle escalations and ensure timely resolution of issues * Lead cross-functional teams, foster collaboration, and drive continuous improvement * Mentor junior project managers and ensure compliance with governance standards Qualifications * 10+ years in IT project management, with at least 6+ years in ServiceNow projects (ITSM, ITOM, HAM, SAM) * ServiceNow CSA (Certified System Administrator) mandatory; CIS certifications preferred * Strong technical knowledge and ability to create reporting and dashboards * Strong understanding of ServiceNow platform capabilities and integrations * Familiarity with Agile and Waterfall methodologies * Excellent communication, leadership, and client relationship management * Ability to manage multiple projects under tight deadlines Required Qualifications * PMP, Scrum Master, ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred * ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities * Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations * Leadership and Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels * Excellent written and verbal communication skills Preferred Qualifications * Experience with ServiceNow Program Delivery * ITIL Foundation certification is preferred * Familiarity with cloud technologies (AWS, Azure) and their integration with ServiceNow * Experience with DevOps and CI/CD pipelines for ServiceNow deployments * Knowledge of automation tools and frameworks to drive operational efficiencies Salary Range: $159,700-209,700 a year #LI-DNI
    $159.7k-209.7k yearly 2d ago
  • New Home Sales Manager - Lynchburg

    Tradelink Solutions Company 4.6company rating

    Customer success manager job in Lynchburg, VA

    Job Description Opportunity for Sales Executive in Custom New Home Sales Seeking a qualified, experienced New Home Sales Manager to augment our client's growing business. The successful candidate must have a proven track record in new home construction, retail, investment or construction materials and business development for consideration. About the company: A privately owned, Regional single-family Home Builder with a small-company feel but extensive company support staff in place to help with all employee tasks at the local level. They work in multiple offices across the Southeastern states and work directly with the local clients to build semi-custom homes in affordable to semi-custom niche. National volume of $725M and privately owned for over 50 years. Address & Manage objections to the sale-process to find a win/win option for the client. Create appropriate prospect urgency to utilize company services. Register 100% prospects with complete and accurate demographic information and follow up as often as possible with prospective buyers. Achieve high levels of customer satisfaction by setting proper expectations at time of purchase agreement. Guide buyers through the mortgage process, lot purchase, sale of current home, home finishes selections process and building process to a successful closing. Provide ongoing coaching, training and support for others on the sales team through sharing of knowledge, experiences, and best practices. Utilizing effective and proven Sales Processes to build rapport and discover buyer's needs, ability to buy, and timing. Differentiate our homes by effectively presenting our building process. In demonstrating the value of our homes, you will need to focus on the buyers needs. Financially qualify buyers through a complete understanding of finance programs (conventional, FHA, VA) and tax benefits. Desired Experience The position requires knowledge of sales typically gained through completion of a Bachelor's Degree in business, marketing or other related field, but is not required. Further, it is highly desirable for candidates for this position to possess at least 2 years of solid inside-outside sales experience, with new construction home sales experience highly desirable. As a sales professional, you will be familiar with the sales fundamentals related to prospecting, sales, and closing techniques. This position requires well-developed verbal, written, interpersonal, presentation, PC, and team player skills. Real estate license not required or preferred Must be a Master Closer Respond to Lead-Calls and meeting potential customers Follow up on homeowner design ideas and work with construction team to meet those customized plans Review Plans with customer and work with Banks to close loans / finances. Meet goals on home sales each year to grow business. Annual Compensation is projected at $100-120k depending on sales progress. Salary + Commission + Auto Allowance + Flexible-Hours & Benefits (Insurance, PTO, Holidays, 401k Retirement)
    $100k-120k yearly 7d ago
  • Automotive Sales Manager

    Berglund/Farrell Automotive 4.1company rating

    Customer success manager job in Lynchburg, VA

    Berglund Luxury Lynchburg is hiring! We are looking for a talented sales manager-leader to join our team. We are part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. Job Summary: As a Sales Manager at Berglund Luxury Lynchburg, you will be responsible for overseeing the day-to-day operations of our sales department, driving sales performance, and leading a team of motivated sales professionals. Your primary objective is to meet and exceed sales targets while ensuring a high level of customer satisfaction. Benefits: Competitive pay plan. Demonstration Vehicle Medical, Dental, Vision, Life, and Disability benefits. 401(k) Retirement Plan. Paid Time Off. No work Sundays. Excellent growth potential with growing organization. RESPONSIBILITIES: Lead, motivate, and manage a team of sales professionals, providing guidance, and coaching to meet and exceed sales targets. Build rapport and relationships with customers to enhance customer experience and business growth. Set sales goals, objectives, and targets for the sales team and monitor their progress. Desk deals, track gross logs, and RDR cars. Utilize CRM for tracking and following up on all sales leads. Manage showroom, online, and phone traffic. Collaborate with other departments, such as finance and service, to streamline operations and enhance the overall customer experience. Maintain a positive work environment that encourages professional growth and teamwork. Handle customer concerns and resolve any issues to ensure high levels of customer satisfaction. REQUIREMENTS: Problem solver thinks creatively while understanding the big picture. Undaunted by failure with a strong drive for results. Strong desire to mentor and help build others. Collaborative, works almost exclusively with and through others. Positive communication style with an ability to quickly connect with others. Minimum high school diploma or equivalent required. Prior sales manager or F&I experience preferred. Prior luxury automotive experience is plus. Clean driving record. Manager, Sales, Auto, BMW, Volvo, Mercedes Benz, Jaguar, Land Rover Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
    $63k-112k yearly est. Auto-Apply 60d+ ago
  • Sales Manager

    Greenbrier Automotive Group 4.6company rating

    Customer success manager job in Lewisburg, WV

    At Greenbrier Automotive Group, we're proud to be the automotive home for drivers across Lewisburg, WV and the surrounding communities. Our team delivers an unmatched experience. We offer a wide selection of new Dodge, Jeep, Buick, Chevrolet, Ford, Chrysler, and Ram models, along with a strong inventory of quality used cars, trucks, and SUVs. With competitive pricing, exceptional service, and a customer-first culture, we give every guest a reason to choose Greenbrier. We're not just focused on great vehicles; we're committed to creating a great place to work. Our team enjoys: Health Coverage - Comprehensive medical, dental, and vision plans Life & Accidental Death Insurance - Added financial protection for you and your family Retirement Savings Plan - Company-supported planning for your future Paid Vacation Time - Generous time off to rest and recharge Paid Holidays - Enjoy major holidays off, and we're closed on Sundays Work-Life Balance - A collaborative, supportive culture that values your time and creativity If you want to grow with a dealership that values people as much as performance, you'll feel right at home here. If you want to grow with a dealership that values people as much as performance, you'll feel right at home here. The Sales Manager directs the dealership's sales activities, either personally or through subordinate supervisors, to achieve customer satisfaction, profitability, and sales goals. This role manages sales staff, develops strategies to meet objectives, oversees inventory, and ensures alignment with dealership policies and programs. Key Responsibilities Hire, train, motivate, counsel, and monitor the performance of all salespeople Direct sales staffing and training to support development and control of sales programs Establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit Monitor salesperson productivity and performance Order and acquire new- and used-vehicle inventory Administer and monitor factory-sponsored programs Display, merchandise, and promote new- and used-vehicles Review market analyses and sales reports to determine customer needs and volume potential Develop and implement sales campaigns to meet dealership goals Serve as a liaison between sales department and other departments Analyze and control expenditures to meet budgetary requirements Schedule and plan New Owner Clinics as a follow-up to the delivery process Maintain a professional appearance and demeanor Attend managers meetings as requested Perform other duties as assigned Qualifications Previous automotive sales management experience preferred Strong leadership, coaching, and team development skills Ability to analyze sales data and develop strategies to meet goals Knowledge of dealership operations, inventory management, and factory programs Professional appearance and effective communication skills Work Environment Dealership environment with frequent interaction with employees, management, and customers. Equal Opportunity Employer Greenbrier Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.
    $48k-74k yearly est. Auto-Apply 55d ago
  • Sales Manager

    Workout Anytime-Pugh 3.5company rating

    Customer success manager job in Lynchburg, VA

    Job DescriptionOur Sales Managers are go-getters! They are responsible for driving integrity-based sales and new member acquisition in our clubs. This role offers hourly + bonus (up to $300/month) and commissions (no limit on this). If you are passionate about helping others start their fitness journey, have a competitive drive and a desire for growth in a fast- growing company, we want you! Pay $14.00 - $16.00 per hour Bonus: up to $300/month Commissions (average $200- $300/month) depending on performance. There is no limit or cap on this. Job type Full-time Weekly day range Weekend availability Shift 8-hour shift Benefits Health insurance Dental insurance Vision insurance 401(k) Employee discount
    $14-16 hourly 12d ago
  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Lynchburg, VA

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $47k-54k yearly est. 13d ago
  • Client Success Account Manager | HCM

    CBIZ, Inc. 4.6company rating

    Customer success manager job in Roanoke, VA

    #LI-OD1 #LI-Hybrid We are seeking a highly motivated and detail-oriented individual to join our team as a Client Success Account Manager. In this role, you will be responsible for providing exceptional client service and technical support for our Centrally HR product. You will serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions. The ideal candidate will possess strong communication skills, a customer-centric approach, and a solid understanding of HR processes and systems. Essential Functions and Primary Duties * Under direct supervision, manages the day-to-day of services for an assigned block of accounts * Offer assistance with account management and technical support of UKG products * Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments * Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate * Proactively identify opportunities to improve system functionality and client satisfaction * Coordinate client meetings as needed * Conduct regular system audits to ensure data accuracy and compliance * Maintain data integrity and quality with any applicable software on a timely basis Preferred Qualifications * Bachelor's Degree * Minimum 1-2 years of payroll experience * Preference for candidate with prior experience in HRIS or Human Capital Management software * Experience with UKG Ready Talent is a plus * Previous experience in a client service or system integration environment Minimum Qualifications * High School Diploma or GED equivalent required; Bachelor's degree preferred * 3 years of experience in industry or related field * Strong communication skills both oral and written with all levels of an organization, both internally and externally * Must obtain and preserve required licenses/certifications as required * Proficient use of applicable technology * Able to work in a team environment as well as independently * Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally * Travel based on client and business needs
    $78k-100k yearly est. 40d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Roanoke, VA?

The average customer success manager in Roanoke, VA earns between $54,000 and $131,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Roanoke, VA

$84,000

What are the biggest employers of Customer Success Managers in Roanoke, VA?

The biggest employers of Customer Success Managers in Roanoke, VA are:
  1. Strickland & Co
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