Customer success manager jobs in San Antonio, TX - 309 jobs

As an Area Sales Manager at Beazer Homes, you will lead a team of New Home Counselors across multiple communities, driving sales performance, customer satisfaction, and team development. This role is pivotal in executing strategic sales initiatives and ensuring the achievement of sales and closing goals within your assigned region. Key Responsibilities • Team Leadership & Development: Recruit, train, and manage a high-performing team of New Home Counselors. Provide ongoing coaching and support to enhance their sales effectiveness and professional growth. • Performance Management: Monitor sales metrics and community performance. Conduct regular site visits to provide guidance, ensure adherence to sales processes, and maintain high standards of customer experience. • Strategic Planning: Analyze market trends and competitor activities to develop effective sales strategies. Collaborate with marketing and construction teams to align sales efforts with community development plans. • Customer Experience: Ensure a superior customer journey from initial contact through closing. Address escalated customer concerns promptly to maintain satisfaction and uphold Beazer Homes' reputation. • Compliance & Reporting: Ensure all sales activities comply with company policies and regulatory requirements. Prepare and present regular reports on sales performance and market insights to senior management. Qualifications Minimum of 3-5 years in new home sales, with at least 2 years in a leadership or management role. Proven track record of achieving sales targets and leading successful sales teams. • Skills: Strong leadership and team-building abilities. Excellent communication and interpersonal skills. Proficient in CRM software and Microsoft Office Suite. • Other Requirements: Ability to travel within the assigned area as needed. Real estate license may be required, depending on state regulations. Why Join Beazer Homes? Beazer Homes is committed to employee well-being and work-life balance. We offer development opportunities, a flexible time-off program, and an industry-leading parental leave policy. Join our team to be part of a company that values integrity, innovation, and excellence in homebuilding.

At ADP, we're proud to partner with some of the most innovative biopharmaceutical companies in the world-and right now, we're hiring directly on behalf of one of our clients for a full-time Territory Account Manager role. This is a direct hire opportunity with a forward-thinking organization that's redefining patient care through cutting-edge science and compassionate service. If you're passionate about making a real impact and want to be part of a team that values bold ideas and meaningful work, this could be the career move you've been waiting for. Ready to take your career to the next level while doing work that truly matters? What You'll Do We're seeking a driven Account Manager to champion an innovative infusion therapy in neurology. If you thrive in specialty healthcare sales, excel at building relationships, and love turning clinical insights into powerful customer value, this role is for you. Grow territory performance through strategic planning and targeted customer engagement Meet and exceed sales goals while championing customer satisfaction. Deliver clear, compelling clinical messaging to multidisciplinary decision-makers Build strong partnerships with clinics, infusion centers, specialty pharmacies, and health systems Navigate complex access and reimbursement landscapes across payer channels Stay ahead of market trends to identify new opportunities What You Bring A bachelor's degree (BA/BS) from an accredited institution 4+ years of experience in pharmaceutical, biologic, medical device, or specialty healthcare sales Proven sales success and strong communication skills Proven success in meeting or exceeding sales targets Ability to quickly learn complex clinical information Experience in infusion, rare disease, specialty pharmacy, or neurology preferred Must possess a valid driver's license and be willing to travel throughout the assigned territory What Will Set You Apart Background in promoting specialty, rare disease or CNS products Strong analytical skills to leverage sales data for strategy A collaborative spirit and adaptability in fast-paced environments Exceptional communication, presentation, and negotiation skills A self-starter mindset with strong organizational skills Salary range: $155,000 - $168,000, plus eligibility for a sales incentive target of $41,500 and participation in the company's long-term incentive plan. Actual compensation may vary based on location, experience, and qualifications. Benefits include Paid time off (PTO) Health coverage (Medical, Dental, Vision) 401(k) with company match Company car. We are an equal opportunity employer workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. This posting is confidential; company details will be shared during later stages of the recruitment process.

TrueLoyal is the only loyalty platform built to help multi-channel consumer brands win. We deliver AI-powered personalization and expert-led strategy to help brands dominate across eCommerce, retail, and distributor channels. From capturing every in-store transaction to tailoring every interaction, we help brands crush revenue goals, boost retention, and create customers for life. The Strategic Customer Success Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: Customer Relationship Management: Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success. Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives. Renewals and Retention: Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts. Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations. Account Growth and Expansion: Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization. Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers. Strategic Account Planning: Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals. Employ a structured methodology to ensure continuous customer success and satisfaction throughout their lifecycle. Required Experience: 2-4 years of experience in Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers. Demonstrated history of exceeding performance targets or consistently ranking as a top performer. Proven ownership of retention, renewal, and expansion targets within a defined book of business. Experience managing accounts, preferably within the MarTech SaaS industry. (preferred). Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: Proficiency in account research and the development of customized strategies for customer success. Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms. Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles. Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions. Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations. Show keenness and ability to use AI tools effectively to drive customer delight. Have a burning desire to win. Preferred Skills & Knowledge: Understanding of loyalty strategies or marketing-related concepts. Experience in constructing and presenting compelling business cases to executive stakeholders. Benefits This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world Premier Health Insurance plan with $0 deductible and $0 co-pay Dental and vision insurance plans Medical and dependent care flexible spending accounts Open PTO - we like to keep this simple...making time for life is important! 9 paid standard holidays each year in addition to open PTO 401(k) savings plan with Employer Matching Company-paid Life, AD&D, and Disability coverage A collaborative, entrepreneurial learning environment with a proven playbook Be part of a high-growth company revolutionizing customer loyalty Work with cutting-edge technology and innovative products Competitive salary, benefits, and growth opportunities Fun work atmosphere This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above. We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration. *No visa sponsorship is available for this position*

Customer Success Manager About Touchplan Touchplan is the flagship software platform of MOCA Systems, Inc. and the leading production planning and analytics solution in the construction industry. Trusted by more projects and users than any other platform, Touchplan helps teams plan, track, and optimize the delivery of some of the world's largest construction projects. Built on the collaborative principles of the Last Planner System , Touchplan is a real-time, cloud-based solution that brings construction teams together to improve reliability, prevent schedule and budget slippage, and drive predictable project outcomes. By providing owners and contractors with instant visibility into progress and performance, Touchplan empowers teams to identify risks early and make smarter, data-driven decisions. Learn more at: ********************* Position Summary We are seeking a Customer Success Manager (individual contributor) to join the Touchplan team. The Customer Success team focuses on ensuring our clients maximize value in planning their construction projects using Touchplan , as well as building engagement with the platform. Being part of this team will give you the opportunity to help grow the Touchplan customer base, help shape the Touchplan product, and impact the construction industry through the support of construction project delivery. If you are looking for a job where you'll be working on a dynamic team that is driving explosive growth and delighting customers at the same time, this is the right place for you! Essential Functions: Manage a book of business consisting of new and existing customers, serving as the primary point of contact responsible for driving onboarding, adoption, retention, and expansion while ensuring long-term customer success and satisfaction. Establish a trusted advisor relationship with customers, aligning all activities with the successful delivery of their construction projects using Touchplan . Guide end users through software training, implementation, and adoption of best practices, building incremental value and return on their investment. Resolve inbound customer issues across live chat, email, and phone. Work with calm professionalism, quick execution, and a powerful sense of urgency to uphold our reputation for excellent customer service. Proactively monitor platform utilization and usage trends to increase client engagement, minimize churn, drive customer renewals, and support account expansion. Demonstrate exceptional attention to detail and strong organizational skills, effectively leveraging internal systems and tools to document customer engagements. Act as a strong customer advocate by collecting and clearly communicating customer feedback to internal teams, helping drive software enhancements and product improvements that align with customer needs and business goals. 15% travel as required to client sites or MSI facilities for meetings or other customer-facing activities. Regular Work Schedule: Mon. thru Fri. 8:30am until 5:30pm (Central or Mountain Time Zone) Required Qualifications: Bachelor's degree from an accredited university or college or equivalent experience 2-5 years of customer success experience in the software industry. Excellent organizational, project management, consultative and time management skills Motivated by the energy and ownership that comes with a small, high impact team Strong written and oral presentation skills, as well as active listening skills Solid sense of empathy for clients, as well as a passion for revenue growth Bonus experience or skills: Experience with Lean Construction and the Last Planner system Construction management, architecture, engineering or project controls experience Initial Salary Range: $75,000 to $85,000 annually. Full benefit plan including medical, dental, vision, and life/disability insurance, 401(k) with generous employer match and an HSA employer contribution in certain circumstances is available. About MOCA Systems, Inc. MOCA Systems, Inc. (MSI) is a leading software and services provider for the Architecture, Engineering, and Construction industry. MSI delivers innovative solutions to Owners, Engineers, Architects, and Contractors working on some of the world's largest, most complex construction projects. A profitable firm with offices across the United States and partners around the globe, MSI's services and technology offerings ensure that projects are delivered on time and on budget and fulfill all Owner expectations. To learn more, visit mocasystems.com. Equal Opportunity Employer Statement: MOCA Systems, Inc. (“MSI”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: MSI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability, or any other status protected by the laws or regulations in the locations where we operate. MSI will not tolerate discrimination or harassment based on any of these characteristics. MSI encourages applicants of all ages.

SWIVEL is seeking a talented individual to serve as the primary point of contact for customers, guiding them through onboarding and managing the day-to-day relationship to ensure long-term success with SWIVEL's schools product. Reporting to the Director of Customer Success, the CSM plays a key role in helping customers achieve their goals by driving product adoption, minimizing implementation risks, and identifying opportunities for growth. This role requires strong collaboration with internal teams and a proactive, customer-centric approach to building trusted, value-driven partnerships. Why you'll love this role: You'll love this role because it puts you at the heart of meaningful customer relationships, where you'll serve as the trusted advisor and main point of contact for a portfolio of community-focused clients. From onboarding to ongoing engagement, you'll guide customers through their journey, helping them achieve real outcomes with SWIVEL's schools product. You'll collaborate closely with cross-functional teams, influence product adoption, and play a key role in reducing implementation risks. This position will have opportunity to grow further into communities. If you're passionate about building strong partnerships, solving problems proactively, and making a tangible impact on both customer success and business growth, this role offers the perfect blend of purpose, challenge, and opportunity. Essential duties include the following: Serve as the primary point of contact for day-to-day customer needs, building strong, trust-based relationships with school and district stakeholders. Lead onboarding and implementation readiness efforts, ensuring teams and clients are prepared for success. Drive operational excellence by creating scalable processes, playbooks, and workflows that will define the future of our Customer Success organization. Navigate ambiguity with confidence by identifying gaps and implementing solutions that improve customer experience and internal efficiency. Collaborate across teams to establish clear handoffs, develop partner engagement models, and design strategies that empower districts. Champion digital transformation in education by helping schools adopt technology that streamlines payments and enhances operational efficiency. Educate and empower districts on best practices for leveraging EdTech solutions to improve student and parent engagement. Stay ahead of industry trends in K-12 technology, compliance, and payment systems to provide informed guidance to customers. Advocate for accessibility and equity in technology adoption, ensuring solutions meet diverse needs across school communities. Drive adoption of innovative tools that simplify administrative workflows and improve financial transparency for schools. Act as the voice of the customer internally, advocating for their needs and influencing product development to ensure satisfaction and retention. Monitor customer health, proactively address risks, and implement strategies to prevent churn and ensure long-term success. Identify opportunities for account growth and collaborate with Sales to expand partnerships within the education sector. Track and report on customer success metrics, usage trends, and engagement to inform strategy and continuous improvement. Take initiative to build structure where none exists, laying the foundation for sustainable growth and scalable success. Serious candidates will possess the minimum qualifications: Minimum of five (5) years of experience in Customer Success, Account Management, or Sales within a SaaS start-up environment, specifically in EdTech or payments solutions. Bachelor's degree in Business Administration, Business Management, Marketing, Finance, or a related field. Proven success in managing customer relationships and driving revenue growth in technology solutions for the education sector and/or payment platforms. Strong background in SaaS start-ups is essential, with hands-on experience in EdTech, school payment systems, or similar technology-driven industries. Demonstrated track record of sales or account growth within education technology or payment processing markets. Exceptional business acumen, communication, and negotiation skills, with the ability to build trust-based relationships with school administrators and district leaders. Ability to thrive in a fast-paced, evolving environment and adapt strategies to meet changing market and customer needs. SWIVEL offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Leadership Academy and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWIVEL does not hire tobacco users as allowed by law. To learn more about SWIVEL, visit our website at ************************** If interested, please click the appropriate apply button.

SWIVEL is seeking a talented individual to serve as the primary point of contact for customers, guiding them through onboarding and managing the day-to-day relationship to ensure long-term success with SWIVEL's schools product. Reporting to the Director of Customer Success, the CSM plays a key role in helping customers achieve their goals by driving product adoption, minimizing implementation risks, and identifying opportunities for growth. This role requires strong collaboration with internal teams and a proactive, customer-centric approach to building trusted, value-driven partnerships. Why you'll love this role: You'll love this role because it puts you at the heart of meaningful customer relationships, where you'll serve as the trusted advisor and main point of contact for a portfolio of community-focused clients. From onboarding to ongoing engagement, you'll guide customers through their journey, helping them achieve real outcomes with SWIVEL's schools product. You'll collaborate closely with cross-functional teams, influence product adoption, and play a key role in reducing implementation risks. This position will have opportunity to grow further into communities. If you're passionate about building strong partnerships, solving problems proactively, and making a tangible impact on both customer success and business growth, this role offers the perfect blend of purpose, challenge, and opportunity. Essential duties include the following: Serve as the primary point of contact for day-to-day customer needs, building strong, trust-based relationships with school and district stakeholders. Lead onboarding and implementation readiness efforts, ensuring teams and clients are prepared for success. Drive operational excellence by creating scalable processes, playbooks, and workflows that will define the future of our Customer Success organization. Navigate ambiguity with confidence by identifying gaps and implementing solutions that improve customer experience and internal efficiency. Collaborate across teams to establish clear handoffs, develop partner engagement models, and design strategies that empower districts. Champion digital transformation in education by helping schools adopt technology that streamlines payments and enhances operational efficiency. Educate and empower districts on best practices for leveraging EdTech solutions to improve student and parent engagement. Stay ahead of industry trends in K-12 technology, compliance, and payment systems to provide informed guidance to customers. Advocate for accessibility and equity in technology adoption, ensuring solutions meet diverse needs across school communities. Drive adoption of innovative tools that simplify administrative workflows and improve financial transparency for schools. Act as the voice of the customer internally, advocating for their needs and influencing product development to ensure satisfaction and retention. Monitor customer health, proactively address risks, and implement strategies to prevent churn and ensure long-term success. Identify opportunities for account growth and collaborate with Sales to expand partnerships within the education sector. Track and report on customer success metrics, usage trends, and engagement to inform strategy and continuous improvement. Take initiative to build structure where none exists, laying the foundation for sustainable growth and scalable success. Serious candidates will possess the minimum qualifications: Minimum of five (5) years of experience in Customer Success, Account Management, or Sales within a SaaS start-up environment, specifically in EdTech or payments solutions. Bachelor's degree in Business Administration, Business Management, Marketing, Finance, or a related field. Proven success in managing customer relationships and driving revenue growth in technology solutions for the education sector and/or payment platforms. Strong background in SaaS start-ups is essential, with hands-on experience in EdTech, school payment systems, or similar technology-driven industries. Demonstrated track record of sales or account growth within education technology or payment processing markets. Exceptional business acumen, communication, and negotiation skills, with the ability to build trust-based relationships with school administrators and district leaders. Ability to thrive in a fast-paced, evolving environment and adapt strategies to meet changing market and customer needs. SWBC offers*: Competitive overall compensation package Work/Life balance Employee engagement activities and recognition awards Years of Service awards Career enhancement and growth opportunities Leadership Academy and Mentor Program Continuing education and career certifications Variety of healthcare coverage options Traditional and Roth 401(k) retirement plans Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law. To learn more about SWBC, visit our website at ************* If interested, please click the appropriate apply button.

Job Description My Insurance Group is seeking a Commercial Lines Account Manager to support and retain an existing commercial book of business in San Antonio, TX. This role serves as a trusted advisor to business clients, managing day-to-day service needs, collaborating with producers, and ensuring policies remain accurate, competitive, and aligned with client goals. Success in this position requires strong organization, clear communication, and a proactive, service-driven mindset. Benefits Annual Base Salary Based on Experience Dental Insurance Health Insurance Mon-Fri Schedule Career Growth Opportunities Paid Time Off (PTO) Responsibilities Manage an assigned portfolio of commercial insurance clients and maintain regular communication with leadership. Handle service workflows including endorsements, certificates of insurance (COIs), renewal preparation, loss history requests, and coverage updates. Partner with producers and carriers to gather competitive quotes and deliver timely, accurate renewals. Review client coverage, identify gaps or exposures, and recommend solutions aligned with business objectives. Coordinate with carriers on underwriting questions, pricing, timelines, and binding requirements. Track account activity, retention metrics, and service workflows to support agency performance goals. Maintain accurate documentation and follow compliance procedures across agency and carrier systems. Requirements 5+ years of experience in commercial property & casualty insurance (account management or production). Active Texas Property & Casualty license or ability to obtain quickly. Strong understanding of commercial coverages, underwriting considerations, and carrier appetite. Proficiency with agency management systems, document management tools, and Microsoft Office. Ability to manage multiple priorities, meet deadlines, and follow through on commitments. Excellent written and verbal communication skills with a client-first mindset. College coursework or degree preferred. Insurance designations such as CISR, CIC, or similar highly valued.

Swift 7 Consultants is a dynamic and forward-thinking consulting firm dedicated to empowering businesses and leaders through strategic solutions, innovative development programs, and a commitment to excellence. Based in San Antonio, TX, we specialize in fostering organizational growth by guiding emerging leaders and optimizing performance across teams. Our culture is built on integrity, collaboration, and a strong drive for continuous improvement. Job Description We are seeking a motivated Customer Support Manager to oversee our support team and ensure exceptional service delivery across all student and client interactions. The ideal candidate will manage daily support operations, implement service improvements, and serve as a trusted representative of our academy's values. This role requires strong leadership, outstanding communication abilities, and a passion for building positive customer relationships. Responsibilities Lead and supervise the customer support team to ensure efficient and high-quality service. Oversee daily operations, including scheduling, workload distribution, and performance monitoring. Develop and implement support procedures and service standards aligned with the academy's vision. Address escalated inquiries with professionalism and timely resolution. Monitor customer satisfaction trends and recommend opportunities for improvement. Collaborate with internal departments to streamline communication and service processes. Prepare reports and metrics to evaluate support performance and operational effectiveness. Qualifications Strong leadership and communication skills. Ability to manage multiple priorities and solve problems effectively. Excellent organizational skills and attention to detail. Strong interpersonal abilities with a customer-focused mindset. Confidence in decision-making and handling complex situations. Bachelor's degree or equivalent skills preferred (not required). Additional Information Benefits Competitive salary: $56,000-$61,000 per year. Opportunities for professional growth and advancement. Supportive, collaborative, and mission-driven work environment. Comprehensive skill-building and development programs. Stable full-time position with long-term career potential.

Job Description Automotive Customer Relations Manager/Retention Specialist Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a "Can Do" attitude that will take charge and get things done! If you have the experience, organizational skills and know how to make it happen we want to talk to YOU! This is a key role in our dealership and your impact greatly affects our reputation, customer experience and retention! Job Requirements: Strong organizational skills Ability to multitask Communicate well both verbally and written Leadership skills The ability to initiate and sustain dealership policies and procedures Maintain the dealership reputation on line and in the community Ability to provide a world class experience for our customers Assist dealership associates with customer related concerns Basic knowledge of the automotive industry is required Minimum 1 year experience in a dealership Professional demeanor The right candidate will enjoy working in a fast paced environment. We work hard but we have fun! We believe that our people are our greatest asset! This job focuses on our culture and ways to continuously improve for both our internal and external customers. If you have the automotive expertise and are driven we want to talk to you! Compensation and Benefit Plan commensurate with experience. Please submit your resume for consideration.

About Us Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism-delivering impactful communication solutions that drive meaningful results. Job Description We are looking for a highly organized and customer-focused Customer Support Manager to lead and oversee our support team. This role is ideal for someone who excels at problem-solving, team leadership, and creating efficient systems that enhance client satisfaction. You will play a key role in developing support strategies, improving workflows, and ensuring that our service standards align with our company values. Responsibilities Lead and mentor the customer support team to deliver exceptional service Develop and implement support processes that improve productivity and client satisfaction Monitor performance metrics and identify opportunities for continuous improvement Handle escalated inquiries and provide clear, effective solutions Collaborate with internal teams to optimize communication and service delivery Ensure support operations align with company standards, goals, and best practices Maintain a professional, supportive, and solutions-oriented environment Qualifications Qualifications Strong leadership, communication, and organizational skills Ability to manage multiple priorities with a calm and strategic mindset Excellent problem-solving abilities and attention to detail Strong understanding of customer service principles and client relations Ability to analyze data and make informed operational decisions Proactive, reliable, and committed to delivering exceptional service Additional Information Benefits Competitive salary of $55,000 - $59,000 per year Growth opportunities within a rapidly expanding organization Supportive and collaborative work environment Professional development and skill-building opportunities Full-time job position with long-term stability

Full-Time Client Manager Valor Environmental is seeking a dynamic and talented Full-Time Construction Client Manager to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives. Valor Environmental is the largest full-service environmental services company in the United States. Valor's services include erosion control, land services, street sweeping, and site maintenance nationwide. Valor provides cost-effective and need-based solutions to residential, commercial, and government clients across 20 major U.S. markets. Led by industry veterans, Valor Environmental supports clients' compliance with both external and internal standards from the first phase of a new development to the last quality control inspection. Job Responsibilities 1. Primary client contact for all services in the market, but not limited to Erosion Control, BMP installation, Maintenance Services, Sweeping, Land Services, etc. 2. Grow the business with both new clients and additional services to existing clients. 3. Obtain new and updated information from client's Divisional management, related to current and upcoming construction projects. 4. Keep a close working relationship with the National Client Relationship Manager so you can ensure new projects are entered correctly. 5. Input request forms into Valor Environmental admin site to start new projects or amend existing project information. 6. Client Manager sells new business and is not “funneling” Valor Environmental leads to anyone else. It is their role to develop and sell. 7. Maintain existing client relationships through regular face to face meetings, phone calls and emails. 8. Communicate new project and current project updates to accompanying regional managers to ensure field accuracy. 9. Proactively assess, clarify, and validate client needs on an ongoing basis. 10. Continually check the area you support for any upcoming new projects or new clients to reach out to so you can stay in front of new business opportunities. 11. Comprehensive knowledge of clients and all services provided. 12. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. 13. Know pricing for market and have ability to craft proposals. 14. Meet minimum sales goals and activity targets as outlined in the monthly expectations sheet for Client Managers. 15. May be compensated on services sold for other partner companies but not asked to account manage those services Requirements 1. B. S. or B. A degree or equivalent experience 2. Minimum 1 year of customer service or sales experience, 3+ years preferred 3. Basic Computer Knowledge 4. Excellent Communication skills (written and verbal) 5. Construction/field experience is a plus Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Have full range of mobility in upper and lower body. Be able to reach overhead. Be able to work in various positions, including, but not limited to, walking, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Be able to lift, pull and push materials and equipment to complete assigned job tasks. Be able to lift up to 30 pounds of weight occasionally throughout assigned workday. Incentives: · Medical, Dental, and Vision Insurance · Life Insurance, Disability Insurance, and Accident Insurance · Paid Holidays · Paid Time Off · 401k with great company match · Bi-weekly pay · Year-Round work Salary Description $70-75K

Job Description SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations. Job Overview: We are looking for a dedicated and dynamic Customer Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business, building and managing a robust book of business, and ensuring exceptional customer service through effective communication and account management. Key Responsibilities: Build a Book of Business: Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies. Develop New Business Opportunities: Identify and pursue new business opportunities to drive growth and revenue. Manage and Nurture Customer Accounts: Maintain and enhance customer relationships by providing personalized and proactive account management. Maintain Effective Communication Channels: Ensure clear, consistent, and responsive communication with customers to address their needs and concerns. Ensure Excellent Customer Account Management: Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty. Qualifications: Proven Sales Experience: Demonstrated success in sales with a track record of meeting or exceeding targets. Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively. Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills. Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers. Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player. Bachelor's Degree Preferred but Not Required: Higher education is an advantage, but not essential. Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial. Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies. Join Our Team: If you are a driven and customer-focused professional with a passion for sales and account management, we invite you to apply for this exciting opportunity. Come be a part of our dynamic team and help us build lasting relationships with our valued customers. Benefits Include: Comprehensive Benefits: Health, Dental, and Vision coverage Unlimited PTO: Flexible vacation policies 401k Matching: Secure your future with our 401k plan Career Growth Opportunities: No corporate ladder to climb Frequent Team Building Trips: Company offsite events Mental Resets: Take breaks to rejuvenate End-of-Year Bonuses and Awards: Recognition for your hard work Ongoing Competition Rewards: Additional incentives and team offsite events Compensation Range: $45K - $50K

Job Description The Strategic Account Sales Manager (SAM) will be the primary person responsible for growing, developing and maintaining strategic relationships with a specific set of Vizrt's Strategic Accounts in our Enterprise vertical. This person will work to identify, understand and satisfy customers' needs, grow demand for Vizrt's solutions and close opportunities aligned to Vizrt's quarterly and monthly linearity focus, maintain relationships at all levels, resolve any issues promptly, and consistently deliver a positive customer experience. The SAM will collaborate with the customer success team, and the wider CRO and Marketing organizations to help drive a positive customer experience and satisfaction. The SAM is expected to build long-lasting, profitable relationships with clients, always striving to find the solutions that best fit individual clients' specific needs. Requirements The Strategic Account Manager (SAM) is primarily responsible for the growth of Vizrt's strategic customers. Areas of responsibility include growth of sustainable, predictable recurring revenue, retention of baseline revenue, developing and executing strategic account plans designed to add value to the customer relationship and help position Vizrt as the standard for immersive Viewer Experience & Engagement in the Enterprise vertical. Strategic objective is to expand Vizrt solutions footprint in these accounts with sales excellence best practices that will provide credibility and customer value. The SAM is also responsible for partnership with the Vizrt Customer Success organization, ensuring that negotiated service levels are achieved and managing the closure of renewals to meet business growth objectives. Tasks and Duties Strategic Account Management Responsibilities: Develop and sustain long-term customer relationships while engaging customers at all levels, including senior levels of the customer organization. Understand customer business strategy and business case and drive alignment between customer objectives and company capabilities. Develop, implement and drive Strategic Account plans. Grow the annual recurring revenue in a sustainable, predictable, multi-year approach using sales best practices to qualify and close opportunities. Partner with Customer & Solution Advisory Team to guide customers toward measurable business outcomes and help them realize the full value of the Vizrt solutions through simple, business-outcome-focused experiences. Partner with Customer & Solution Advisory Team to gather market intelligence and customer feedback to provide actionable inputs to the company's product management teams. Work with Marketing and Customer & Solution Advisory Team to create generate market demand and sustainable 4x pipeline growth. Conduct comprehensive account reviews at least quarterly with customers. Provide guidance and management of the client through decision-making processes regarding cost-benefit, timelines, operational and change management issues. Ensure early and ongoing engagement in the customer's demand identification, evaluation and buying process to partner with them to identify their business needs and tailor solutions to match them. Ensure clients know any changes to offer related processes and procedures, including operational and business management changes. Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of the Vizrt solutions proactively. Map and maintain relationships with Strategic decision makers across all relevant customer departments. Maintain regular customer status calls with Support org. and professional services. Business Development Responsibilities: Hunt and identify new sales opportunities and focus on providing consultative support by building value proposition for solutions into the prospect. Act as an expert in analyzing customer needs, provide insights, manage expectations and communicate with clarity the Vizrt value proposition and USP. Diligently follow up and manage extensive customer contact including presentations, demonstrations, group meetings and sales calls (touchpoint management). Partner with Demand Operations Team and to constantly evaluate pipeline, develop and execute sales and demand generation campaigns and strategic initiatives to identify opportunities for solution expansion Partner with the Customer & Solution Advisory Team and Marketing to identify up-sell and cross-sell opportunities that offer customer value and expand market share. Understand the competitive landscape in the [add Industry Segment], providing insight on strategic targets, new emerging players and the shifting rights packages. Operational Responsibilities Drive and track strategic performance metrics and pipeline. Accurately forecast sales opportunities via forecast report. Manage the sales process from lead creation to opportunity identification to closing. Leverage cross-functional company resources to understand customers drivers and maximize sales efforts. Supervision Received This role will require an entrepreneurial, self-starter approach with high energy, execution focus and minimal supervision. The Strategic Account Sales Manager handles and manages the portfolio according to the defined Strategic Account Plans and new business opportunities under the direction and with support of the VP Sales . Reporting line VP Enterprise Sales. Competence Requirements Bachelor/Master's degree in relevant field. 5+ years of experience developing new business, identifying and selling to customer needs utilizing a challenger sales approach. Relevant sales experience, including strategic sales, business-to-business sales and/or account management organization. Proven track record in developing strategic customer partnership and year over year revenue growth. Proficient in English. Previous account management and selling in complex decision-making situations with experience in large complex deal negotiations with a successful track record. Ability to drive a long-term account development strategy with mid-term goals as well as shorter term execution. Demonstrated ability to support multiple product lines in a growing, fast-paced environment. Knowledge of restructuring contract terms and condition relating legal, finance and billing. Ability to work across cross-functional teams to drive results with external and internal stakeholders. Preferred Experience 5+ years of experience selling broadcast hardware and software products within the Enterprise market. Experience in enterprise IT services, MAM, and IP workflows preferred. Highly driven, with passion for excellence in customer service and customer management with a confident assertive style. Experience in Salesforce to track and forecast account activities. Selling in a sales cycle with complex financial data and strong understanding of financials, profitability and cash flow. Benefits Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world's storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important 4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers' customers are diverse, our customers are diverse, Vizrt gains strength from being diverse It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance Professional Development: Opportunities for ongoing training Join our team and take advantage of these benefits while working in a dynamic and supportive environment. Recruitment Process Recruiter Screening Team Interview Case Interview Final Interview

The Strategic Account Manager for the Texas area will be responsible for high activity direct B2B sales of transport, Internet and dark fiber services to small and medium businesses. This position will largely focus on selling into on-net and lit buildings while identifying buildings that need to be included in the FiberLight network. The SAM is responsible for monthly quota attainment through revenue generation by selling FiberLight branded products. Also includes Business Development (new logo focus), target marketing, funnel management, account development, customer relations and negotiation of terms and pricing. Essential Job Functions • Hunting for new logos within lit, on-net and near-net multi-tenant buildings • Selling into existing FiberLight on-net and lit buildings and into new buildings to be placed on net. • Account management • Attend trade shows, industry events and networking meetings • Create proposals, pricing development and negotiating • Administrative responsibilities related to CRM, reporting and sales projections Requirements • Successful, direct outside telecom sales experience in B2B markets • Ability to work with OPX models and understand IRR and EBITDA • BA, BS Business/Marketing/Management or equivalent industry experience • Very strong interpersonal, organizational and communications skills • Business acumen • Proficient with PCs, Microsoft Office applications, Outlook, mapping software such as Google Earth • Can-do, positive attitude • Ability to sell in both short and long-term cycles • Knowledge of basic fiber optic networking • Knowledge of telecommunications industry • Knowledge of Ethernet & DWDM • Ability to sell to “C” level • Ability to create strong inter-departmental relationships • Strong presentation and negotiations skills • Professional image and demeanor • History of successful sales goal achievements • Understanding of technical specifications of telecommunications networking from both the ISP and OSP perspectives. This Job Is Ideal for a Professional Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Achievement-oriented -- enjoys taking on challenges, even if they might fail Detail-oriented -- would rather focus on the details of work than the bigger picture The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. FiberLight recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations to the extent required by applicable laws. FiberLight is an Equal Opportunity Employer.

Job Title: Strategic Account Manager- Vaccines About the Job Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, you'll help advance prevention on a global scale - and shape the future of immunization. The Strategic Account Management organization is a highly skilled forward-thinking sales team serving our largest and most complex customers, while also managing our highest valued vaccine contracts. The customers we call on primarily include Health Systems, IHNs, Medical Groups, PBGs, FQHCs and state Awardees. We currently have opportunities nationally in the areas such as Great Lakes, Mid Atlantic, North Central, North East, Pacific West, South Central, South East. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main Responsibilities: * Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional internal and external team members as needed. In this capacity, the SAM will assume responsibility for assigned strategic customers and manage each as a business partnership on behalf of Sanofi. Additionally, the SAM will bear full responsibility for building a strategic account plan for assigned accounts, as well as organizing and deploying the appropriate resources within Sanofi to drive value co-creation with customers and meet/exceed Sanofi's revenue targets. * Effectively manage and grow a network of trust-based relationships with external stakeholders to generate revenue through genuine partnerships within Sanofi's largest and most complex customers. The SAM will develop a deep understanding of the customer's business which includes their pressures and drivers, priorities, as well as their related challenges and opportunities. They will maintain working knowledge of the customer's business model, strategic goals and objectives, and their position within the healthcare environment including value-based health care, their competitors, and financial levers. * Identify and qualify high value opportunities within their accounts by working directly with the customer to develop and drive growth strategies, team-to-team alignment, and executive relationships together with internal cross-functional team members. Accordingly, the SAM will conduct business coaching and strategy session with their account teams to facilitate the co-creation of customer value and ensure ongoing internal alignment and account growth. The SAM will function as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation and customer engagement. About You Basic Qualifications Minimum required skills & experience: * Bachelor's degree required * 5+ years of field sales or account management experience * Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers * Proven ability to translate health system market knowledge and develop strategic plans with internal stakeholders * The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects. * Broad field sales experience with demonstrated success working with P&T committees, decision makers & influencers in Hospitals, Health Systems, IHNs and other large-organized customers * Possesses strong business acumen and strategic thinking skills * Self-directed and organized with excellent execution and planning skills * Ability to adapt and change in a shifting environment * Excellent communication skills both written and oral * Must possess valid driver's license, be eligible for insurance coverage and must be able to safely operate a vehicle Minimum preferred skills & experience: * MBA or other advanced degree * Strong data analytics * Experience working in Market Access, Pricing, Contracting or Finance * Proficient with MS Office and customer management databases * Experience leading teams with demonstrated impact & influence with key internal stakeholders Travel: * Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings. Why Choose Us? * Bring the miracles of science to life alongside a supportive, future-focused team. * Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. * Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. * Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. This position is eligible for a company car through the Company's FLEET program. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SP #LI-SP #LI-Remote #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Hi, we're TINT! Our mission is to bring trust back into marketing, helping brands create relationships with their most loyal customers and brand advocates. We built the platform to make it easy to identify, engage, and mobilize consumers. And we developed a proven process to create a thriving community of loyal brand fans with immediate impact and lasting business value. Trusted by over 5,000 brands in more than 173 countries for our unique mix of software, services, and expertise to create awareness, engagement, and loyal customers. The Strategic Account Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: Customer Relationship Management: Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success. Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives. Renewals and Retention: Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts. Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations. Account Growth and Expansion: Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization. Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers. Strategic Account Planning: Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals. Employ a structured methodology to ensure continuous customer success and satisfaction throughout their lifecycle. Required Experience: 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers. Demonstrated history of exceeding performance targets or consistently ranking as a top performer. Proven ownership of retention, renewal, and expansion targets within a defined book of business. Experience managing accounts, preferably within the MarTech SaaS industry. (preferred). Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: Proficiency in account research and the development of customized strategies for customer success. Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms. Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles. Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions. Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations. Show keenness and ability to use AI tools effectively to drive customer delight. Have a burning desire to win. Preferred Skills & Knowledge: Understanding of loyalty strategies or marketing-related concepts. Experience in constructing and presenting compelling business cases to executive stakeholders. Benefits This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world Premier Health Insurance plan with $0 deductible and $0 co-pay Dental and vision insurance plans Medical and dependent care flexible spending accounts Open PTO - we like to keep this simple...making time for life is important! 9 paid standard holidays each year in addition to open PTO 401(k) savings plan with Employer Matching Company-paid Life, AD&D, and Disability coverage A collaborative, entrepreneurial learning environment with a proven playbook Be part of a high-growth company revolutionizing customer loyalty Work with cutting-edge technology and innovative products Competitive salary, benefits, and growth opportunities Fun work atmosphere This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above. We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration. *No visa sponsorship is available for this position*

Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you. Company Name: Spectrum Job DescriptionAt a glance: Do you desire a competitive salary, an uncapped sales commission and a $10,000 signing and performance bonus? Are you a client-focused sales account manager familiar with the needs of government and education organizations? Can you commit to a consultative sales position guiding government and education accounts through the selection of telecommunications services? Our company: At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations. Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com. Highlights: Maintaining client satisfaction through dedicated account management is at the center of your daily focus. As a Strategic Account Manager, you have strong interpersonal abilities that connect with various government and education organizations to promote the benefits of our technology products and services. You are passionate about proactively managing and simplifying client operations to ensure long-term retention. You possess a keen ability for continuously evaluating client networking capabilities and recommending technologies for improvement. You excel at traveling extensively to retain business accounts within a specified footprint. You report directly to the Manager of Sales Vertical Accounts for goals, guidance and assistance. Position benefits: Competitive salary with sales incentives. $10,000 signing and performance bonus (external hires only). Health, vision and dental insurance. 100% company match 401(k) up to 6%. Company funded retirement accumulation plan for an additional 3%. Education assistance. Pretax childcare spending account. Paid holidays, vacation days, personal days and sick days. Employee discount on spectrum services where available. What you will do: Be an effective member of the sales team by achieving or exceeding monthly sales and revenue goals. Advocate for clients within their fast-growing business to develop tailored product solutions highlighting benefits. Foster long-term client relationships through face-to-face meetings while being mindful of renewal opportunities, new services and upsell potential. Elicit new revenue streams by creating and presenting client product proposals that align with their needs. Maintain an accurate client database and submit regular reports on sales activity. Conduct tactful and mutually beneficial contract negotiations and conversations with C-Level executives and key decision makers. Ensure state and federal compliances by establishing data control procedures and working with regulatory agencies. Uphold quality service and encourage long-term client retention through coordinated efforts with Account Executives, Sales Support, Sales Engineering and Marketing teams. Simplify the account collection process by assisting with fund acquisitions. Remain informed on pricing, order entry and commission reports by attending training sessions. Perform additional duties related to the position as assigned. Required keys for success: Three or more years of experience in, or working with, state/local government and education. Five or more years of experience with strategic sales or account management with a proven sales record meeting $3,000 monthly quota. Confident when presenting technical information to high-level clients. Deadline-driven with the ability to multi-task and manage change with ever changing priorities. History of learning quickly and applying that knowledge within a team environment. Talent for upselling to existing government and education clients and negotiating, renewing or amending contracts. Solid prospecting abilities, to include cold calling, on-site visit and attending industry events. Valid driver's license, safe driving record and the availability to travel often. Effective written and spoken English communication skills with all levels of an organization. How you will stand out from the crowd: Two or more years of telecommunications experience in business-to-business (B2B) sales, including prospecting calls and premises-based sales. Two or more years of experience of outside related sales experience with a proven record of exceeding sales objectives. Positive attitude and a strong self-motivator. Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio. Coachable with a proven ability to work independently. Familiar with Spectrum Enterprise product suite and culture. Analytical mindset with interpersonal communication skills. Your education: Bachelor's degree in a business-related field (preferred).

**Responsibilities** You will develop relationships with the decision makers of companies for HVAC/R contracting opportunities. Listen to their needs and develop programs and/or projects to fulfill their needs. Lead business processes from conception through completion. Compile and manage sales plan for the district. + Provides total account business reports and annual forecasts. + Gathers and/or validates preliminary information and performs facility walk-through to determine level of opportunity. + Estimates project and/or service agreements by analyzing and integrating equipment, controls, subcontractors, and services for each project. + Develops preliminary project/service agreement fulfillment schedule, prepares and finalizes preliminary/final proposal. + Prepares, negotiates, and reviews agreement/project scope. + Ensures customer retention through the renewal of customer service agreements, quoting repairs, retrofits, replacements, and schedules routine customer visits. + Presents/reviews proposal and/or contract with all buying influences negotiating scope of agreement/project. + Prepares transition documents and communicates project readiness for assignment to operations team. + Conducts cold calls on new and existing accounts related to new construction and remodels for supermarket refrigeration. Assists in the development of the new constructions and remodel projects. + Plan, direct, or coordinate the actual distribution or movement of a project/service to the customer by communicating with store managers, maintenance personnel, and other customer personnel as needed, while coordinating fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators Additional responsibilities as assigned. **Qualifications** + High School Diploma/GED with5-8 years of related experience + Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment. + Strong communication skills, verbal and written, required. + Intermediate to advanced proficiency in Microsoft Office Suite. + Strong organizational, time management skills. + Flexibility to work outside normal working hours, as required. + Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC are preferred. + Valid driver's license and safe driving record. + Travel within region as required. + Strong leadership and business acumen + Candidate must be within commuting distance to an existing Hussmann Branch office and a major international airport Benefits: + Health, Dental, and Vision Insurance + 401k with Company Matching Contribution + Discretionary 401k Company Contribution + Tuition Reimbursement Program + Life/Disability Insurance + Maternity and Paternity Leave + Panasonic Employee Discounts + 15 Days Paid Vacation and 12 Company Holidays + Employee Assistance Program + And more The salary range of $71,197 - $142,610 annual is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment - delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing - a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit **************** . Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law. REQ-153100

About Us Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism-delivering impactful communication solutions that drive meaningful results. Job Description We are looking for a highly organized and customer-focused Customer Support Manager to lead and oversee our support team. This role is ideal for someone who excels at problem-solving, team leadership, and creating efficient systems that enhance client satisfaction. You will play a key role in developing support strategies, improving workflows, and ensuring that our service standards align with our company values. Responsibilities Lead and mentor the customer support team to deliver exceptional service Develop and implement support processes that improve productivity and client satisfaction Monitor performance metrics and identify opportunities for continuous improvement Handle escalated inquiries and provide clear, effective solutions Collaborate with internal teams to optimize communication and service delivery Ensure support operations align with company standards, goals, and best practices Maintain a professional, supportive, and solutions-oriented environment Qualifications Qualifications Strong leadership, communication, and organizational skills Ability to manage multiple priorities with a calm and strategic mindset Excellent problem-solving abilities and attention to detail Strong understanding of customer service principles and client relations Ability to analyze data and make informed operational decisions Proactive, reliable, and committed to delivering exceptional service Additional Information Benefits Competitive salary of $55,000 - $59,000 per year Growth opportunities within a rapidly expanding organization Supportive and collaborative work environment Professional development and skill-building opportunities Full-time job position with long-term stability