Customer success manager jobs in San Bernardino, CA

Welcome to BeBetter Shop - Your Premier Blockchain Advertising and Crypto PR Agency. Specializing in propelling partners in the blockchain niche to the forefront, including SaaS and Tech companies, our goal is to secure a top position within just 1 to 6 months. As a leading crypto PR agency, we boost positive reviews and mentions across platforms like Trustpilot, Sitejabber, TrustedReviews, ScamAdviser, and many more, transforming trust scores and ensuring dominance on popular search engines. We help companies grow their positive reputation on popular business reviews' platforms, also on Reddit, Quora, and YouTube. Our company is headquartered in sunny California, but our team works remotely around the world. Job Description Customer Success Manager is the bridge between sales and customer success. You'll provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management. You will be a strategic and supportive partner for our customers at every stage of the buying process. You'll be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals. You have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. As a Customer Success Manager, you are the point of contact for customers who are looking to buy products and services, and they are the primary contact for customers throughout the lifespan of the account. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers. You will also manage the team of our sales managers. We offer: You get 4000 USDT monthly and bonuses for sales such as: 50% of sales you generate goes back to you. 20% of sales your team generate goes back to you. 200 USDT your weekly bonus if you generate sales over 3000 USDT total a week. 200 USDT your weekly bonus if your team generate over 15000 USDT total a week. 1000 USDT monthly bonus if you're the Top Success Manager of a month. Career growth opportunities Paid internet Free pizza Paid gym Free education courses Qualifications Proven Experience in Sales and Customer Success role, more than 3 years. Tech-savvy Strong business ethics and B2B communication skills. Experience managing the team - more than 3 years. Understanding of crypto Understanding of digital world in general Understanding of what the Anti-Fraud is Additional Information Our commitment is that every applicant will be evaluated according to their skills, regardless of age, socio-economic status, gender identity, race, ethnicity, sexual orientation, disability status or religion.

The Company: Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 manufacturing plants across the globe. Metroll is committed to aggressively growing our presence in the Western United States. The Opportunity: Have fun! Hustle! Make it happen! Join the Metroll Sales team today! The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering personalized account management, ensuring that customers are aware of all the features and benefits of the company's products, and assisting in problem resolution. The Customer Success Manager will also educate customers on how to get the most out of their account. The Responsibilities: Develop a deep understanding of product features and benefits Develop a deep understanding of customer needs and goals Educate customers on Metroll's product offering Provide a high-touch, consultative approach to customer service Lead the customer through the sales cycle- from quotation to production all the way to product delivery Be an expert on the product and market space to provide suggestions to customers on how to get the most out of our products Drive customer success through proactive problem resolution, account growth initiatives, and proactive advocacy Effectively communicate cross-departmentally with other departments to provide excellent customer The ideal candidate has: A bachelor's degree in business administration or something similar Project management experience from conception to completion Multitasking and time-management abilities Client-facing and teamwork abilities Microsoft Office knowledge (Excel, Word, Outlook)

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Location: Perris, CA KEY ACCOUNTABILITIES * Responsible for trade compliance content and expertise throughout the company, contributes to development and implementation of new tools, processes and business capabilities * Act to understand customer (internal and external) needs in non-standard and complex situations * Create and maintain instructions and documents processes in own responsibility area * Research customs regulations and rulings, determines regulatory or interpretive basis for each classification and communicates with internal clients and external customs brokers * Determines FTA qualification based on applicable Rules of Origin and helps prepare documentation * Maintains appropriate documentation to substantiate origin determinations * Other duties as assigned QUALIFICATIONS, EXPERIENCE AND SKILLS * Experience with import/export compliance, including customs regulations and international trade * Certified Customs Broker and Licensed Attorney * EAR and ITAR experience * Licensed Customs Broker, Certified Trade Compliance Specialist and/or Certified Customs Specialist * Working knowledge of NAFTA and other trade agreements and special customs procedures Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future. ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-KJ2 #LI-Hybrid

Job Description PIVOT INTERIORS Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people's greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless. Your Role at Pivot Pivot creates workplace environments to enable people to do their best work and as Customer Success Manager, you will be responsible for the successful outcome of these projects. You will act as the primary point of contact for the customer, guiding final selections and maintaining project schedules, and ensuring the best outcome. You will liaise with your internal project team members to ensure that all deliverables and deadlines are met. You will act as an advocate for the customer, communicating feedback and status updates to the internal team and leadership. In Addition, You Will Foster and manage strong relationships with clients. Execute successful handoff from Business Developer and work with the project team to define the scope for assigned projects, plan required resources, and schedule, and manage project execution and project close-out including punch items. Confirm project pricing including discounting and margins, leveraging all budget quoting tools and platforms. Perform special analysis and/or planning (site verification, phasing of product for order entry, request installation quotes, etc.). Responsible for accurate specifications; fabrics, finishes, and discounting (within margin guidelines), on all final proposals submitted to clients. Communicate to the project team (internal and external partners) the final schedule (including lead times), scope of services, and project description to ensure clarity and understanding for excellent project execution. Communicate and sell design, installation, project management, and other services as appropriate. Execute project management, following standard project management processes and guidelines. Work with Sales Operations Director to determine when additional Project Management department assistance is needed and scope of additional support. Represent Pivot Interiors at client project/construction meetings with the contractor, client, and building management parties. Facilitate changes to the scope of work and obtain approved change orders as needed. Assess risk with site evaluation, project design, and scope of work, and make appropriate recommendations to mitigate risks. Ensure that installation work is executed in compliance with the contracted scope of services. Confer with project personnel to provide technical advice and resolve problems. Obtain acceptance from client representative upon completion of project. Ensure swift resolution of punch-list and outstanding items. Work with accounting department to provide prompt and courteous follow-up and investigation of delinquent accounts as necessary. Transition newly acquired clients to Account Manager/Day 2 Services as appropriate. Maintain a current working knowledge of industry trends, market conditions and related products, applications, and design concepts. Consistently devote time to personal and professional development. Perform other duties as assigned. We're Excited About You If You Have A bachelor's degree (B. A.) from a four-year college or university, architectural or interior design school. Three to five years of related experience and/or training (such as project administration or project management or interior design) Effective communicator/influence with attention to detail and the ability to manage multiple projects. Strategic thinker with quality and depth of decision-making. Performance-driven professional with strong technical skills. Proficiency with various CRM and Project Management software tools. Proficiency in Microsoft Office Suite, Word, Excel (good, better, best scenarios), and PowerPoint (Finish approval documents). Ability to uphold the importance of being customer focused, always acting with customers in mind and dedicated to meeting the customer's expectations, adjusting the strategy as needed. Ability to build and sustain productive working relationships and networks across verse people and departments. Proficiency in a variety of Project Management concepts, practices, and procedures. Ability to rely on experience and judgment to manage competing priorities and independently plan and accomplish goals. Demonstrated integrity and trust by acting ethically and gaining the trust and respect of others. Excellent communication, - writes, speaks, and presents information accurately, concisely, and compelling across communication settings and to a variety of audiences. Must possess a valid driver's license and a good driving record. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Has experience working knowledge with furniture systems and electrical/cabling issues essential. General understanding of building systems and building codes essential. Previous project-related supervisory experience is required. Demonstrated ability to logistically plan all phases of the project cycle essential. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports, and business correspondence (such as proposals, quotations, and letters), in English. Ability to effectively present information, written and verbal, in English, and respond to questions from groups of managers, clients, vendors, and the public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply the algebraic and geometric concepts involved in project design desirable. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, concentrate intensely; talk and hear. The employee frequently is required to stand, walk; and use hands to finger, handle, or feel, and operate a computer keyboard, mouse, and telephone keypad. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds with assistance and/or equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and the risk of electrical shock if working at the client's site. The noise level in the work environment is usually moderate. * Equal Opportunity Employer- Minorities/Females/Veterans/Individuals with disabilities/Sexual Orientation/Gender Identity .

The Enterprise Customer Success Manager (CSM) is responsible for onboarding new customers, driving upsell growth, and mitigating churn. The CSM will ensure customer success by delivering value, building processes, and fostering strong relationships. The role includes working as a Subject Matter Expert (SME) for partner integrations and managing a Customer Success Associate (CSA) to achieve team goals. The Day-to-Day Responsibilities: Customer Success Leadership Own the post-sales customer journey, including onboarding, engagement, and growth. Ensure seamless transitions from sales to implementation, turning new customers into trained and successful users quickly. Act as the primary point of contact for customers, delivering both good and bad news professionally. Advocate for the company and the customer, balancing their respective goals and needs. Team Management Manage and mentor the assigned CSA, Seth, to ensure team success in onboarding and account management. Drive team performance in minimizing churn and maximizing upsell opportunities. Escalate challenges and provide regular updates with the technical team, ensuring alignment and resolution of complex issues. Process Development and Execution Build and implement processes around Quarterly Business Reviews (QBRs) and customer onboarding. Create scalable frameworks for measuring and improving customer success metrics. Collaborate with Product and Marketing teams to gather feedback and develop case studies. Revenue and Retention Accountability Drive upsell growth both directly and through team efforts. Minimize churn by proactively addressing risks and delivering consistent value. Contribute to organizational revenue attainment by meeting or exceeding targets. Collaboration and SME Role Work cross-functionally with Product, Sales, and Marketing teams to enhance customer experiences and integrations. Serve as the SME for partner integrations, ensuring smooth and effective collaborations. Maintain a feedback loop to provide insights into customer needs and opportunities for product improvement. Ownership of Goals and Priorities Own your calendar: Focus on high-impact activities and effective time management. Prioritize tasks that align with goals for customer success, upsells, and churn reduction. Balance hands-on execution with leadership responsibilities by delegating effectively. A Little Bit About Us Zuum is a rapidly growing, tech startup which is transforming the $1.2 trillion logistics industry. We connect enterprise shippers to carriers on an automated platform. To better understand what we are about, please check out our website Zuum Transportation and our Career Page.

Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications. We are seeking a dedicated and proactive Senior Customer Success Manager (Sr. CSM) to serve as the primary point of contact between Field AI and our enterprise clients. In this high-impact role, you'll foster strong, long-term partnerships and ensure that customers achieve measurable outcomes through our cutting-edge robotic solutions.As a Sr. CSM, you will be responsible for managing a portfolio of strategic accounts, deeply understanding client needs, and coordinating with internal teams to deliver timely and effective solutions. You'll handle client inquiries, resolve issues efficiently, and work to ensure customer satisfaction at every touchpoint. Your work will directly influence customer retention, expansion, and overall success.Key to this role is your ability to identify opportunities for growth and upselling, while also optimizing user adoption and proactively protecting against churn. You'll collaborate closely with Engineering, Product, and Sales to advocate for customer priorities and continuously improve the customer experience.What You'll Get To Do Relationship Building: Develop and maintain strong and long-lasting relationships with clients Client Needs Management: Understand client requirements, anticipate their needs and ensure their satisfaction Internal Coordination: Collaborate with various internal teams (Sales, Marketing, Product development, Technology development, etc.) to deliver solutions and meet client expectations Account Growth: Identify opportunities for account expansion, upsell and cross sell Communication and Reporting: Effectively communicate with clients, provide regular updates and prepare detailed reports on account performance Issue resolution: Address client concerns and resolve issues promptly and professionally What You Have Bachelor's degree in Business, Engineering or related field 5+ years of experience in customer success, account management or similar customer facing roles Excellent communication skills, including strong verbal and written skills as well as presentation skills Sales and negotiation skills, ability to identify sales opportunities and negotiate effectively Customer service skills provide excellent customer support and build rapport with clients Problem solving skills, identify and resolve client issues efficiently and effectively Project management skills, coordinate tasks, manage timelines and ensure timely delivery of solutions Analytical skills, analyze data, identify trends and make informed decisions. Technical and Industry Knowledge: Must have an understanding of Mining Operations: Knowledge of surface and underground mining processes, equipment and value chains (Exploration, Drilling, Hauling) Familiarity with Mining Equipment and System: Understanding of how customers use heavy machinery, sensors, automation and telemetry systems Mining software and Digital Tools Our salary range is generous and we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. Why Join Field AI?We are solving one of the world's most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment. You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals. Be Part of the Next Robotics RevolutionTo tackle such ambitious challenges, we need a team as unique as our vision - innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We're seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators. We are headquartered in always-sunny Mission Viejo (Irvine adjacent), Southern California and have US based and global teammates. Join us, shape the future, and be part of a fun, close-knit team on an exciting journey! We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient. Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion - and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations - we invite you to join us! ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. Job Title: Customer Success Manager - Key Accounts Location: USA Employment Type: Full time The job Reporting to the Head of Customer Success Management, the Customer Success Manager is responsible for establishing strong relationships with their portfolio of customers, ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. Throughout our customer journey, we aim to deliver a best-in-class customer experience, and the Customer Success Manager is the steward of this journey. Her/His mission is to ensure customers achieve success using our solutions. Key responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Engage with customers to understand how they work and ensure they are leveraging our solutions effectively. Understand the motivation, business drivers, strategic goals, and desired business outcomes for his portfolio of large customers. Craft joint customer success plans that include agreed-upon scope, shared metrics, user engagement, adoption plans, timelines, and communication. Work closely with Sales, Technical Support, Training, and other Technical teams to ensure a best-in-class customer experience and take care of any customer issues. Be a customer advocate while capturing customer feedback and reporting requests to Product Management Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth through increased product adoption and increased usage Evaluate risk management for each customer and proactively evade dissatisfaction or lost business, and ultimately drive retention throughout the customer life cycle. Drive the Customer Success playbook for the High Touch Segment. Facilitate Executive Business Reviews with decision-makers and our executive sponsor, where we celebrate shared successes and make adjustments as necessary. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Essential skills and experience Bachelor / Master: initial training in electrical engineering & training in business/marketing Minimum 5 years' experience in electrical engineering in a customer-facing role, such as Customer Success, Customer Support, or Sales Management Knowledge of electrical design software is a plus Desired skills and experience With strong empathy and a capacity to build successful customer relationships, the selected profiles will possess great organizational skills, a strong commitment to customer satisfaction, and a proven ability to persuade. ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **The Role** Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. **Your day-to-day** + Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. + Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. + Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. + Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. + Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. **What you bring to the team** + 4-year college degree in a business area, technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas + Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior + Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. + Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced + Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results + Proven ability to influence colleagues and customers to act in high impact situations. + Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security + Current knowledge of cybersecurity solutions and productivity suites. + Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies + Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives + Ability to work independently, ability to adapt quickly, positive attitude + Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Job Description EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student's trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you're someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven. Position Summary: The Customer Success Growth Manager is pivotal in driving client retention, satisfaction, and revenue initiatives at EverDriven. This role focuses on enhancing the experience of underperforming clients through strategic engagement, performance analysis, and proactive risk mitigation. By leveraging customer feedback and implementing tailored retention strategies, the CSGM fosters long-term partnerships that contribute to the company's growth and success. We are seeking proactive candidates who excel in problem-solving and relationship-building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role. Salary Range: $73,000 - $85,000/year, based on experience + annual bonus eligibility Position is WFH when not conducting field visits with customers. Ideally, the candidate will reside within the CA markets. Analyze and identify factors contributing to poor client performance and/or engagement, developing action plans to improve client satisfaction and usage metrics Owns account relationships, strategy, pricing - including managing contract renewals Proactively engages decisions makers and all levels of school district personnel Implement proactive engagement initiatives to strengthen relationships with clients, understanding their needs and challenges Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers Monitor client health indicators and proactively address risks to prevent churn, collaborating with internal teams as needed Develop and execute strategies to ensure high client retention rates, fostering long-term relationships and loyalty Gather and analyze customer feedback to drive continuous improvement and enhance overall client satisfaction Track and report on client retention metrics and progress in improving poor-performing clients, providing insights and recommendations for ongoing enhancements Requirements: Bachelor's degree and/or equivalent relevant years of experience Minimum of 2 years' experience in a business development, account management or customer success role Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions Ability to manage multiple priorities and projects simultaneously in a fast-paced environment Proactive and self-motivated with a passion for customer success and a track record of achieving goals Valid U.S. driver's license in good standing, required Position will be remote/WFH and requires up to 25% travel Benefits: Medical, Dental, Vision insurance Virtual Doctor Visits with $0 Co-Pay Life Insurance (company paid) Short Term Disability Insurance (company paid) Long-Term Disability Insurance (company paid) Paid Time Off (PTO) Paid Holidays Paid Time to Volunteer Flex Spending Account (FSA) 401K Plan (with an awesome employer match!) Employee Assistance Program Employee Discounts Program Commitment to ESG: Since 2006, EverDriven has remained committed to incorporating environmental, social and governance fundamentals into the framework of our internal and external culture. Today, ESG principles are part of the lifeblood of EverDriven and a driving influence that shapes not only our culture but all aspects of our day-to-day operations. We believe ESG principles enable us to more successfully achieve our mission to help every child have an equal opportunity to learn, grow, and succeed. Commitment to Diversity and Inclusion: EverDriven is a mission-centered, action-oriented company that honors diversity and inclusion. Our customers come from all walks of life and so do we. We strive to hire great people from a variety of backgrounds, not just because it's the right thing to do, but because it makes our cultural health stronger. In turn, our inclusive culture inspires our innovation and fosters a sense of belonging so we can continue to serve the most vulnerable populations with excellence. Commitment to Equal Opportunity: EverDriven is deeply committed to building a workplace where inclusion is not only valued but prioritized. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Visit our website and learn more about us at ******************

Greenhouse is looking for a Senior Enterprise Customer Success Manager to join our team! Greenhouse is the world's fastest-growing enterprise talent acquisition suite and our Customer Success team is a primary driver of that growth. We are strategic partners to our customers and help them drive and adopt talent acquisition and recruiting best practices within their organizations. You'll be the owner of ongoing consultative relationships and the face of Greenhouse throughout the entire customer journey - from pre-sales, to implementation and ongoing optimization. Who will love this job * A proud advocate - you will be the voice of our customers while remaining compassionate, responsive, inventive, and effective * A collaborator - you thrive on working with a team of cross-functional partners (Account Management, Support, Product, Professional Services, Engineering, etc) through renewals, key engagements, and customer achievements * An educator - you're a coach to customers on structured hiring practices, workflows, and Greenhouse's product suite * A trusted subject matter specialist - you will learn the ins and outs of our product and be creative and inventive in finding solutions to our customer's toughest challenges * An entrepreneur - you're excited to manage a book of business like your own company, continuously elevating processes, philosophies, and methodologies What you'll do * Provide strategic direction for clients on Greenhouse products and within their fields of expertise. Achieve full fluency in substantial industry trends and topics to advise customer leaders from various functions * Illustrate business value by defining clear metrics and proof points for all customer engagements (implementation goals, business reviews, etc) * Demonstrate thought leadership and be a valued internal resource across sales, marketing, product, and engineering * Act as a trusted advisor to clients and become an extension of the customer's team. Successfully establish relationships wide and high throughout the organization * Establish and grow relationships throughout the organization- from weekly syncs with day-to-day users to business reviews with C-suite executives * Utilize data to provide product and strategy recommendations. Communicate critical customer concerns and use understanding of vertical or product trends to provide recommendations and influence talent strategy * Develop a vision that motivates others to achieve their goals. Lead innovation within, and in addition to primary role through projects and initiatives * Identify complex upsell opportunities and work with Sales and Expansions teams to assist in renewing and expanding Enterprise customer contracts. Conduct strategic account planning to prioritize opportunities and customer goals * Orchestrate success by working closely with internal teams to deliver value for customers, solve complex problems, and improve internal processes * Use our learning and development budget to further educate yourself, learn a new skill, or upgrade an existing one * Additional projects and responsibilities as business needs require You should have * Experience in Customer Success as a Customer Success Manager, Account Manager, or similar role * Background managing complex, global Enterprise accounts * Formal or informal project management expertise * Experience collaborating with and orchestrating a large cross-functional account team * Background in SaaS, a plus * Background in HR or Talent Acquisition, a plus * Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply Applicants must be legally eligible to work in Canada as of the start date chosen by the Company. We are unable to support sponsorship at this time. For purposes of processing or administering your employment relationship, personal information that you provide to the Company may be transferred to and accessed by an affiliate in the United States or elsewhere, or to agents and contractors (such as payroll companies, insurance companies, information technology consultants, etc.) that provide services to the Company. The national pay range for this role is $97,650.00 - $122,400.00 CAD. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The expectation will be to work 1 - 2 days a week out of the account's office in Pasadena, CA. Bready* to make a change? As a Senior Customer Success Manager, Toast's way of saying an "Account Manager", you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer driven initiatives. You are a strong relationship builder, understand a customer's goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. To thrive as a Customer Success Manager at Toast, you are flexible, a customer champion, and excel in ambiguous environments! The Enterprise (ENT) segment operates in a highly cross-functional role responsible for a regionally based book of business, ranging from 500+ locations. As a Customer Success Manager, you wear many different hats at once and support one overarching goal to keep customers happy and grow their annual recurring revenue (ARR). About this roll* (Responsibilities) * Own the customer relationship end-to-end from planning stages prior to the roll out, through expansion of the account by proactively identifying gaps, building alignment across stakeholders, and architecting success strategies * Operate with high autonomy to define, build, and iterate processes that drive adoption, retention, and growth across complex, multi-location enterprise customers. * Drive results through disciplined project management, ensuring accountability across internal and customer teams, tracking milestones via shared G-Suite systems, and adapting quickly to changing priorities. * Leverage strategic relationship management to build multi-threaded connections with customer executives and Toast leadership, enabling long-term partnerships and advocacy. * Act as a builder and operator, constantly improving internal playbooks, workflows, and tooling to scale enterprise success motions as Toast continues to grow. * Collaborate cross-functionally with Sales, Product, Marketing, and Operations to remove friction, close feedback loops, and escalate customer challenges to resolution. Do you have the right ingredients*? (Requirements) * 8+ years account management experience * Mid-Market or Enterprise customer management experience * Strong leadership, teamwork, and cross-departmental collaboration skills * Strong communication and presentation skills that meet expectations of corporate teams and C-suite executives. * Success operating independently and navigating competing priorities in a constantly changing environment * General technical proficiency using software * Proven track record of success in meeting and exceeding goals * Excellent communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) * Experience providing technology or SaaS solutions to a client base * Restaurant experience * Experience managing customer in Mid-Market, Top SMB, or Enterprise segments * Experience with Salesforce CRM, MS Office, G-Suite, and Slack AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** * Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate. Pay Rate $114,000-$114,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. * ----- For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Organization SurePrep's software solutions 1040SCAN, SPbinder and TaxCaddy plus onshore and offshore tax preparation outsource services allow accounting firms to increase productivity and profitability while promoting a completely digital tax workflow. SurePrep provides the most automated solutions available to streamline the entire 1040 process for both the CPA and taxpayer. SurePrep is comprised of a dynamic, inclusive, and outstanding team. We seek out the brightest candidates capable of tackling the ever-evolving tech industry while maintaining a reputation over 20 years. We're looking for hard-working, passionate people to help us reshape the tax and accounting industry. We encourage fresh ideas that will drive us toward our goals. Position Summary This is a key role with the primary responsibility for implementing workflow procedures based on direction from the Director of Customer Support. The duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. Roles & Responsibilities Observing and monitoring practice to assure the quality of support provided Coaching and developing team members through practical day to day support ‘hands-on' including through induction and probation. Assist the Director of Customer Support in the management and development of the team. Assist the Director of Customer Support in the hiring, training, supervision, and appraisal of the Support team members. Undertake any training and development initiatives identified by the Support Manager. Contribute to effectiveness of the team. Required Qualifications Must have bachelor's degree or higher Minimum 3 years of management experience using Zendesk Leadership and organizational abilities Strong interpersonal and communication skills Ability to establish and maintain effective working relationships across the company Ability to manage the team with effective delivery of task assigned. Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties Ability to communicate and work seamlessly across team Strong project management skills, proven ability to design and communicate clear processes, and a detail-oriented yet flexible approach to problem solving. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

ADP is hiring a Client Service Manager - Tax in San Dimas, CA or Maitland, FL. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you will leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to support your team so they can provide the best service and solution around the client's payroll tax needs. Still, every day will be different because you will need to partner with other groups of ADP and the client in order to do this. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working as a consultant and business partner to other groups within ADP. You will lead the daily activities of the team to ensure that all work is completed according to scheduled deadlines. You will train and mentor team members and identify development needs across the team. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Provide Team Support. You will support your team so they can provide the best client service for payroll tax needs. You will help set the direction of their daily activities and ensure an overall productive and positive working environment for your team members. Provide Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll tax issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll tax, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with various productivity - performance standards to ensure that established levels are achieved, especially during critical activity periods. You will manage escalated issues and provide direction on them. TO SUCCEED IN THIS ROLE: Requirements At least 5 years of related experience At least 3 years of people leadership experience A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring a Client Service Manager -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you will leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to support your team so they can provide the best service and solution around the client's payroll tax needs. Still, every day will be different because you will need to partner with other groups of ADP and the client in order to do this. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working as a consultant and business partner to other groups within ADP. You will lead the daily activities of the team to ensure that all work is completed according to scheduled deadlines. You will train and mentor team members and identify development needs across the team. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Provide Team Support. You will support your team so they can provide the best client service for payroll tax needs. You will help set the direction of their daily activities and ensure an overall productive and positive working environment for your team members. Provide Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll tax issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll tax, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with various productivity - performance standards to ensure that established levels are achieved, especially during critical activity periods. You will manage escalated issues and provide direction on them. TO SUCCEED IN THIS ROLE: Requirements At least 5 years of related experience At least 3 years of people leadership experience A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile health systems, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned accounts to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Full Job Description NOW HIRING - FULL-TIME & PART-TIME OPPORTUNITIES! We're looking for outgoing, motivated individuals to join our team as Enrollment & Customer Support in the Orange County area. If you're passionate about helping others and enjoy being outdoors, we'd love to meet you! Position: Outside Sales Associate Location: Anaheim, CA and surrounding neighborhoods Compensation: $16.50 - $22.00 per hour (based on experience and performance) Job Type: Full-time or Part-time What You'll Do: Represent the company at various community-based outreach locations across the city. Engage with local residents, share information about affordable services, and assist eligible individuals with enrollment. Guide customers through the application process and ensure accurate documentation. Provide friendly, helpful support while distributing phones and answering questions. Maintain a clean and professional outreach setup and report daily activities to your team lead. What We Provide: Hourly pay with growth opportunities. Flexible scheduling - choose full-time or part-time based on your availability. Full training to get you fully prepared - no experience necessary. All necessary equipment and materials. Supportive team environment and room to grow in the company. What We're Looking For: Must be able to work outdoors and have open availability. Prior customer service or outreach experience is a plus - but not required. A personal vehicle is required to travel between outreach sites. A smartphone with internet access to complete work tasks. Strong interpersonal and communication skills. A genuine interest in community service and helping others. . Schedule Options: Full-time: 30-40 hours per week Part-time: Flexible hours (minimum availability required) 8-hour shifts available Monday to Friday and weekends Work Location: In-person - outreach locations. View all jobs at this company

Account Manager - Client Services Search Firm: Riam Recruiting Travel: Up to 30% (primarily Northern California & Arizona) Compensation: $80,000 - $90,000 base salary About the Opportunity Riam Recruiting has partnered with a well-established member-focused organization that provides comprehensive benefits and services to the agricultural and allied industries. This is not an insurance company, but it operates with the same level of professionalism, compliance, and client service as one. The Account Manager will play a vital role in supporting employer groups, ensuring seamless benefits administration, resolving escalated issues, and building strong, long-term client relationships. The position is ideal for a licensed insurance professional who thrives in a collaborative yet autonomous environment, values accountability, and is energized by both service and strategy. Key Responsibilities Manage a portfolio of ~200 employer accounts, serving as the primary point of contact for client services. Coordinate renewals, including plan changes, contribution strategy adjustments, and management transitions. Conduct benefit presentations and open enrollment meetings for employer groups. Provide education to members and service representatives on plan features and address their inquiries. Oversee onboarding of new business (welcome communications, ID card distribution, billing coordination). Resolve escalated service, claims, or operational issues with diplomacy and professionalism. Support special campaigns, departmental communications, and member ambassador programs. Track renewal forms, documentation, and account compliance. Collaborate closely with field service reps, underwriting, claims, and internal operations teams. Participate in a weekly in-office collaboration day (Thursdays). Qualifications Life & Health Insurance license required Bilingual in Spanish preferred 3-5 years of experience in healthcare, health plan administration, or insurance client services Bachelor's degree preferred (experience may substitute for education) Proficient in Microsoft Office Suite, Teams, and related communication platforms Excellent relationship management skills with proven ability to handle difficult client conversations diplomatically Strong organizational skills with high accountability and follow-through Comfortable with travel up to 30% What Makes You a Strong Fit Accountable: Self-starter who owns responsibilities and delivers results Relationship-Oriented: Seeks to understand client needs and dynamics Strategic Thinker: Connects dots, identifies risks and opportunities, asks “why” Intentional: Thoughtful, measured approach to work and communication Clear Communicator: Strong verbal, written, and presentation skills Curious & Growth-Minded: Eager to learn, invest in skills, and adapt Perceptive: Self-aware and sensitive to different work styles and client dynamics Collaborative but Assertive: Works well with a team while confidently managing challenging client conversations Why Join? This is a unique opportunity to work in a small, high-impact team (about five people) where you'll be trusted to manage meaningful client relationships, gain deep exposure to health benefits administration, and grow into a trusted advisor role. You'll begin with 30-60 days of shadowing and training before assuming your own accounts, with leadership eager to move the right candidate forward quickly. If you believe this opportunity would be a good fit and would like to learn more, we look forward to receiving your application. Sincerest Regards, Riam Recruiting

If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile health systems, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned accounts to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Welcome to BeBetter Shop - Your Premier Blockchain Advertising and Crypto PR Agency. Specializing in propelling partners in the blockchain niche to the forefront, including SaaS and Tech companies, our goal is to secure a top position within just 1 to 6 months. As a leading crypto PR agency, we boost positive reviews and mentions across platforms like Trustpilot, Sitejabber, TrustedReviews, ScamAdviser, and many more, transforming trust scores and ensuring dominance on popular search engines. We help companies grow their positive reputation on popular business reviews' platforms, also on Reddit, Quora, and YouTube. Our company is headquartered in sunny California, but our team works remotely around the world. Job Description Customer Success Manager is the bridge between sales and customer success. You'll provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management. You will be a strategic and supportive partner for our customers at every stage of the buying process. You'll be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals. You have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. As a Customer Success Manager, you are the point of contact for customers who are looking to buy products and services, and they are the primary contact for customers throughout the lifespan of the account. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers. You will also manage the team of our sales managers. We offer: You get 4000 USDT monthly and bonuses for sales such as: 50% of sales you generate goes back to you. 20% of sales your team generate goes back to you. 200 USDT your weekly bonus if you generate sales over 3000 USDT total a week. 200 USDT your weekly bonus if your team generate over 15000 USDT total a week. 1000 USDT monthly bonus if you're the Top Success Manager of a month. Career growth opportunities Paid internet Free pizza Paid gym Free education courses Qualifications Proven Experience in Sales and Customer Success role, more than 3 years. Tech-savvy Strong business ethics and B2B communication skills. Experience managing the team - more than 3 years. Understanding of crypto Understanding of digital world in general Understanding of what the Anti-Fraud is Additional Information Our commitment is that every applicant will be evaluated according to their skills, regardless of age, socio-economic status, gender identity, race, ethnicity, sexual orientation, disability status or religion.