Customer success manager jobs in San Mateo, CA

Capital Equipment sales in the medical / healthcare space. Selling sophisticated technology into the non-acute care space for a well-established company in a competitive market. Field / remote job, not "on call". High % of time spent in the Bay Area, but some overnight travel is required. GEOGRAPHY: Northern California down to Fresno, most of Nevada (not including Las Vegas) CANDIDATE LOCATION: SF Bay area ideal. Sacramento is OK. COMPENSATION: $75K base plus commissions on capital equipment sales Year 1 average earnings $175K-190K All reps in their 2nd full year in the job (or longer) making $235K+ (top reps making $400K+). Car Allowance: $600 per month, plus gas, tolls, and parking QUALIFICATIONS: 5 Years of Outside Sales Experience Capital Equipment Sales is preferred Track record of sustained success, selling a product or service that is a "price premium", and/or requires customer to make a "meaningful change" in their business or practice Experience selling "consultatively, to create value". NOT selling exclusively on price or relationships. Previously completing a structured training program on "sales/selling" is a plus KEY ATTRIBUTES: "Winner", highly competitive, "hunter mentality" High integrity, Strong Relationship Skills Consultative Sales Approach

Area Sales Manager Responsible for lead generation and sales working with the District Manager to sell Cynosure's line of innovative technologies and exceed territory sales objectives. Achieve territory sales objectives. Identify and qualify prospective customers, provide technical information, demonstrate company products and quote prices to customers. Responsible for account development and territory management. Maintain accurate records of prospective customers and competitive information. Acquire product knowledge through product training and competitive analysis. Attend company workshops and training centers. 5+ years relevant experience: Selling capital equipment preferably in the laser industry. Travel required 50% to 70%

Title: Area Sales Manager Reporting to: Regional Sales Director We are seeking a highly motivated and results-driven Area Sales Manager to join our dynamic sales team at Venus AI. You are responsible for driving sales growth and expanding the market presence within your assigned territory. Your primary focus will be on promoting and selling our medical aesthetics devices, fostering strong customer relationships, and achieving revenue targets. Area Sales Managers receive competitive compensation and a benefit package including performance-based incentives. Successful candidates will have a proven track record in medical aesthetic sales with the ability to grow customer base in their respective territory. Responsibilities: Manage territory, drive sales through existing and new customers; increase customer base and market share. Conduct customer analysis, understand the business needs and opportunities. Develop pipelines, ensure pipeline progression and on-going activity; conduct cold calling and on-site visits to meet and exceed individual and team goals. Conduct a minimum of 30 cold calls daily, book 5 meetings daily and run 2-3 meetings daily. Adaptation/execution of Company's sales strategy. Maintain an expert level understanding of all products. Educate customers on product line up in a professional manner; be knowledgeable on device indications, efficacy, safety, and how our products will fulfill customer needs; conduct product demonstrations while adhering to Company protocols. Establish, develop, and maintain positive business and customer relationships; visit all accounts regularly and ensure customer satisfaction. Complete full sales cycle including contracts, quotes, and terms per Company guidelines, escalating when necessary. Maintain CRM data (salesforce) integrity by regular updates, compile reports and attend calls and meetings as required. Support installation at the customer's site in accordance with the Company's methods, specifications, policies, and procedures. Meet sales targets as set through annual/quarterly budgets. Forecast and submit sales reports in a timely manner. Collaborate with other departments such as Inside Sales and Clinical Training. Qualifications: BA/BS University Degree or equivalent educational background in business or relevant field. Minimum of 3-5 years of outside business-to-business sales experience. 1-3 years of medical aesthetics sales experience preferred. Experience in selling lasers, RF and or minimally invasive technologies to Dermatologists, Facial and Plastic Surgeons and Med Spas. Demonstrated/proven track record of meeting quota and driving sales growth. Excellent cold calling, selling and negotiation skills with the ability to build relationships with prospects and customers. Able to work in a fast-paced, high-pressure environment under strict deadlines. Team player who can work collaboratively with all internal departments. Self-motivated with a positive, proactive mindset. Excellent time management and organizational skills. Excellent communication skills, written and oral and strong interpersonal skills. Familiarity with CRM systems, specifically Salesforce is an asset. Solid MS Office and general computer skills. Additional Requirements: Must own vehicle and maintain a valid drivers' license. Must travel primarily within territory with some travel within North America and International travel as required. The ability to travel overnight within the territory (minimum 2 nights per week dependent on territory) and outside of the territory for attendance at national trade shows, training, and other events. Ability to possibility relocate for potential growth opportunities. Ability to work flexible hours, including some evenings and weekends as needed. Compensation: Base salary range: $80,000 - $90,000 Incentive Compensation: Includes uncapped commissions + bonuses. Benefits: Comprehensive package starting on Day 1, covering medical, dental, vision, life insurance, and a 401(k) match, among other benefits. Top Performer Recognition: Eligible for the President's Club award. What you will be part of - our Venus Culture Venus believes in pushing boundaries while embracing creativity and innovation. Our employees are a critical part of our company's performance and are at the core of its success. At Venus, we rely on our employees, customers, and network of industry professionals around the world to continuously improve and Deliver the Promise. In order to do that, we ensure that everyone operates with the same values and vision. At Venus, we promise to give you Endless Opportunities, allow you to Foster Innovation and be part of Delivering a Best-In-Class Offering. Venus is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. Venus is committed to accommodating people with disabilities. Accommodation is available on request for qualified candidates during each stage of the recruitment process. About Venus Concept Venus Concept is an innovative global medical aesthetic technology leader with a broad product portfolio of minimally invasive and non-invasive medical aesthetic and hair restoration technologies and reaches over 60 countries and 10 direct markets. Venus Concept's product portfolio consists of aesthetic device platforms, including Venus Versa, Venus Versa Pro, Venus Legacy, Venus Velocity, Venus Viva, Venus Glow, Venus Bliss, Venus Bliss MAX, Venus Epileve, Venus Viva MD and AI.ME. Venus Concept's hair restoration systems include NeoGraft and the ARTAS iX Robotic Hair Restoration system. Venus Concept has been backed by leading healthcare industry growth equity investors, including EW Healthcare Partners (formerly Essex Woodlands), HealthQuest Capital, Longitude Capital Management, Aperture Venture Partners, and Masters.

```html About the Company Aulisa Medical USA, Inc., a leading innovator in the medical device sector, committed to enhancing patient care through innovative technology and exceptional service. Our products are wearable, wireless, continuous patient vital-sign monitoring systems, and they are 510(K) cleared. We are expanding our team to drive growth and innovation in the digital sales landscape. About the Role As the Sales Manager/Director for Consumer Channels, you will spearhead our digital sales initiatives, focusing on expanding our reach to Consumers, clinics, and healthcare providers. This role combines strategic leadership with firsthand sales execution by sales online to achieve revenue targets and foster long-term client relationships. Responsibilities Digital Sales Strategy: Develop and implement comprehensive online sales strategies to promote our medical devices across digital platforms, including Amazon.com, Facebook, Aulisa.com (our own Website), and other multi-media platforms. Lead Generation & Conversion: Utilize digital marketing tools to generate sales, nurture prospects, and convert them into loyal customers. Performance Goals: Set measurable objectives for sales growth, including revenue targets and customer acquisition metrics tailored to each digital sales channel. Regularly evaluate progress and adapt strategies to optimize results. Training and Development: Provide training for staff on effective online sales practices, ensuring the team is equipped with the latest tools and techniques for engaging digital audiences. Product Demonstrations: Conduct virtual product demonstrations and webinars to educate Hospital Sales channels colleagues and customers on the benefits and applications of our devices. Managing customer service inquiries: from all channels (website, distributor, sales team, etc.) ensuring prompt responses (call customers for products' troubleshooting), and conducting follow-up correspondence. Market Analysis: Monitor digital sales trends and competitor activities to identify opportunities for growth and differentiation. Team Collaboration: Work closely with marketing, product development, and customer support teams to ensure effective online sales. Qualifications Experience: Minimum of 5 years in online sales or digital sales, within the medical device or healthcare industry. Experience of selling medical devices online on Amazon.com, Facebook, etc. and Aulisa's own website, is required. Education: Bachelor's degree in business, Marketing, Healthcare, or a related field. Required Skills Proficiency in CRM software, digital marketing tools, and Microsoft Office Suite. Effective communication and negotiation skills are essential. Preferred Skills Knowledge of FDA regulations and healthcare industry standards. Initiative-taking, results-driven, with a passion for healthcare innovation and customer success. Pay range and compensation package Competitive salary and commission with performance-base (Annually $100K -$150K). Equal Opportunity Statement Aulisa Medical USA, Inc. is committed to diversity and inclusivity in the workplace. How to Apply: Please submit your resume and a cover letter detailing your relevant experience to *********************. ```

The Sales Manager is primarily responsible for managing and driving sales and margin in alignment with the financial plan of the retail store by managing and directing the sales team. The Sales Manager must also assist the Store Manager in building and supporting a high performing sales culture, maintaining a strategic view of store talent needs, recruiting and developing sales staff, model Ashley's Core and Growth Values to create a strong brand perception so the store becomes the destination of choice for home furnishing needs. The Sales Manager is a role model for building and maintaining guest relationships that are the foundation of the Company's retail sales success. This position will work to supervise, train, and develop retail sales associates in the implementation of the Company's sales approach, perform store operations functions such as managing and directing the opening and closing of the store, and maintain compliance with the Company's policies and operating procedures to ensure the delivery of an exceptional in-store experience for every guest that results in increased store sales, profitability and guest loyalty. The Sales Manager may be expected to provide full leadership over the store at any point in the absence of the Store Manager. Responsibilities: Leadership and Team Manager: Recruit, onboard, train, supervise, and develop a team of sales associates, Cultivate a positive and collaborative work environment that fosters high performance and low turnover. Conduct performance reviews and provide ongoing coaching and development opportunities. Strategic Engagement - e.g. Huddles that align every decision in the store with the company Strategy. Sales and Revenue Growth: Lead and direct the daily activities of store sales associates to meet Sales and Profit Goals. Develop selling system/ standards aligned to company strategy - Create and model a high performing sales culture. Understand and facilitate promotional offers/ events and prepare the store team to maximize the results of every event. Conduct daily sales role playing and product education for all sales associates - is an expert in both selling and the product being sold. Focus on development of critical strategic categories and offers - specifically bedding, product protection and financing. Sell consistently to every guest and align selling strategy with company standards (e.g. We are not a discount seller) Store Operations and Inventory Management: Use of analytics/ insights to build sales associates selling development plans. Provide relevant insights on offers, assortment and selling process/ standards, etc. to ensure success is expanded. Visual presentation (e.g. knowing what “good” looks like and partnering with the visual team to optimize) and consistent maintenance of the store. Ensure standards are being followed by every associate in every part of the store - including every associate delivering the standard greet. Assortment optimization (e.g. velocity walks/ optimizing the floor to win in the local market) Highly visible and present on the floor and engaged with guests and sales associates in order to lead and win business the right way. Develop P&L to support lever pulling/ strategic/ operational decisions. Develop other store operational areas (e.g. inventory management, warehouse ops, other ops) Customer Service Excellence: Foster a customer-centric culture throughout the store. Empower team to resolve customer issues efficiently and with empathy. Track and analyze customer feedback to identify areas for improvement. Act as a role model of Ashley's Core & Growth Values. Lead customer engagement/ full customer lifecycle management. Demonstrate the Company's Core and Growth Values in the performance of all job functions. At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Annual Salary: $72,000.00 - $84,000.00. Employees are also eligible to earn monthly, quarterly, and annual incentives based upon store sales; according to historical data, if store sales targets are met, employees can expect to receive between $27,250 and $40,000, depending upon store sales volume. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

We're not your average direct sales and marketing firm. We're a dynamic team representing AT&T, a globally recognized telecommunications leader. We specialize in direct sales and marketing strategies to help drive customer acquisition and provide innovative solutions straight to customers while building lasting relationships. We are looking to expand our team by adding an Entry Level Account Manager to help expand our clients' horizons in the greater San Francisco area. As an Entry Level Account Manager, you'll represent AT&T as a trusted brand ambassador, delivering tailored solutions and top-tier customer service in a fast-moving, results-focused setting. From day one, you'll benefit from comprehensive training and continuous mentorship designed to support your professional growth and set you on the path to leadership in a Senior Account Management position. Entry Level Account Manager Responsibilities: Foster strong and lasting relationships with customers to understand their needs and recommend proper AT&T products and services to match their needs The Entry Level Account Manager will directly oversee customer accounts by ensuring all information is accurate and services are activated smoothly and efficiently Learn and apply proven sales strategies to manage accounts, generate leads, and contribute directly to team sales goals. Actively engage with potential customers through in-person outreach to increase account acquisition and expand the customer base. Monitor and manage leads through each stage of the sales cycle, proactively scheduling follow-ups and responding to customer inquiries in a timely and professional manner Entry Level Account Manager Qualifications: Exceptional interpersonal and communication abilities, adept at quickly establishing rapport between fellow Entry Level Account Managers and AT&T customers Time Management Skills are a must Detail-oriented with outstanding organizational skills Prior experience in sales, retail, hospitality, or customer service is beneficial but not mandatory Eagerness to learn, grow, and take on new challenges in a sales-driven environment Ability to excel both independently and in collaborative team settings If you're a motivated self-starter with strong people skills and a passion for growth, we want to hear from you!

Who we are At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility - all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers - like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy - are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented - and we want to be the ones building it. For more information, visit ************* What we are building The Customer Experience organization plays a key role in Domino's continued growth as a startup and ensuring we help our customers achieve their data science goals. As a Customer Success Manager (CSM) at Domino, you will be responsible for maintaining and growing relationships with our company's clients. You will serve as the main point of contact for clients, ensuring their needs are met and their expectations are exceeded. Your primary goal will be to maximize client satisfaction, retention, and revenue generation. What your impact will be Represent Domino during a pivotal period in the customer's lifecycle; understand and speak to Domino's value proposition in an increasingly competitive and crowded market Drive conversations and kick start migration conversations to drive Domino Cloud adoption among VPC and Onprem existing customers Work closely with the Scaled CS team to automate CS initiatives and bring a digital experience to listed accounts (roadmap updates, education updates, events, surveys) Demonstrate your Domino product expertise and ML Ops / AI knowledge to have meaningful, consultative conversations with customers throughout their renewal process Leverage data and insights alongside your understanding of the customer's goals to prescribe commercial terms that align with the needs of the business Identify and secure upsell opportunities where applicable, whether at renewal or mid-cycle Partner with the Sales Team to ensure on-time delivery of customer renewals without compromising the customer experience along the way Maintain and report an accurate forecast for all renewals in your portfolio Communicate to the business risks identified and develop resolution strategies, escalating wherever appropriate What we look for in this role 3+ years in a client-facing, pre or post-sales role Customer Success Manager, Account Manager, Project Manager Preferably in a SaaS/AI environment Experience in relevant products in the market such as Cloudera, Databricks, Sagemaker, Google, SAS or other MLAnalytics Solutions, Docker, Kubernetes Multi-tasking: you will manage ~10 accounts, sync with the Digital Experience, PS and Support teams within our org and Sales, Product, Eng etc. for overall customer and company success Technical aptitude to understand Domino's portfolio Customer management - drive customers through success ensuring retention and expansion High level of comfort speaking with executives and procurement at Enterprise companies Proven track record of exceeding goals Desire to work in a fast-paced, collaborative environment with peers who challenge you to grow Bias toward action SFDC and CRM tools proficiency What we value We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success We believe in individuals who seek truth and speak the truth and can be their whole selves at work We value all of you that believe improving is always possible. At Domino, everything is a work in progress - we can do better at everything We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company #LI-Remote

Job Description DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in the life sciences space. We are building true partnerships with our customers. To be successful in this role, you must have an exceptional ability to translate the DocMatter value proposition into actionable account plans and collaborate effectively with the teams implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities Executive Relationship Management : Build and maintain strong, trusted relationships with senior stakeholders across Medical Affairs and Commercial functions at top-tier life science companies. Strategic Account Planning : Develop and execute tailored success plans that align customer business objectives with DocMatter capabilities. Value Realization: Drive usage, satisfaction, and measurable value creation through onboarding, enablement, strategic alignment, and ongoing engagement strategies. Upsell & Growth Strategy: Identify expansion opportunities within accounts, partner with Sales for upsell and cross-sell motions, and help develop long-term growth roadmaps. Cross-Functional Collaboration : Partner with Product, Clinical Engagement, Sales and Medical Affairs teams to ensure customer needs are met and exceeded. Lifecycle Management: Lead QBRs, executive check-ins and reporting Risk Mitigation : Proactively identify and manage risks to contractaccount retention and client satisfaction. Requirements Qualifications 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships with experience working in the pharmaceutical or life sciences industries. Deep understanding of the internal operations and approaches to decision making of life sciences companies from both the Medical and Commercial perspectives. Experience mapping and managing relationships with front-line individual contributors, managers, and senior and executive-level stakeholders. Strong knowledge of the enterprise SaaS customer lifecycle-including onboarding, adoption, value realization, renewal, and expansion phases-and how to apply customer success methodologies across each. Track record of meeting client revenue targets. Strong strategic critical thinking and problem-solving skills. Excellent communication, presentation, and interpersonal skills. Highly agile thinker-comfortable adapting strategies quickly, operating in ambiguity, and iterating in response to real-time feedback. Strong track record of success in small, fast-paced teams where collaboration, initiative, and ownership are critical. Bachelor's degree required. Benefits DocMatter provides a peer-to-peer collaboration platform that facilitates knowledge transfer across a global network of highly engaged healthcare professionals to drive life-changing patient outcomes. We are well on our way, but new hires are early enough that you will still be able to play a pivotal role in advancing our mission. Our employees are passionate about elevating the practice of medicine and our leadership team has a breadth of experience across industry, software, and research. Come join some of the smartest minds tackling one of the great opportunities to advance the global medical field! Benefits Series A equity Medical, dental, vision, and life insurance 401(k) retirement plan PTO and company holidays Fitness stipend Compensation The base salary range for this position is $110,000-$180,000 annually. Actual compensation will be determined based on factors such as skills, experience, and location. This role may be eligible for other forms of compensation, including a variable bonus and/or equity awards.

Hiring Manager: Caila MacDonald - Head of Customer Success ✨ TL;DR - Why This Role Matters Scribe is growing fast, and our customers are at the center of everything we do. We're looking for a Customer Success Manager (CSM) leader who can build, coach, and inspire a team of high-performing CSMs to deliver exceptional customer outcomes. This is not a maintenance role - it's a builder role. You'll shape how Scribe scales customer success as we continue to expand, from developing playbooks to coaching CSMs through complex customer journeys. You'll work closely with cross-functional partners in Sales, Product, and Marketing to drive engagement, retention, and expansion across a rapidly growing customer base. If you love rolling up your sleeves, developing people, and building systems that elevate customer experience - this is a rare opportunity to do all three at once. 📌 About the Role As a Customer Success Manager at Scribe, you will: Lead, coach, and develop a team of 8-10 talented mid-market Customer Success Managers - reinforcing a company culture of growth, accountability, and excellence. Advise your team in crafting account strategies that drive health and maximize NRR outcomes. Develop playbooks and templates that scale best practices for onboarding, adoption, renewals, and expansion. Serve as a point of escalation for customer challenges - resolving issues with empathy, urgency, and a bias for solutions. Operationalize success, using data to inform performance management, identify trends, and drive continuous improvement. Collaborate cross-functionally with Sales, Product, Marketing, and Support to improve the end-to-end customer journey. Drive continued growth through interviewing and onboarding new team members. 🌎 Location While we're a globally distributed team, this role requires you to live permanently within the United States. You'll be supporting a team based in London, San Francisco, and everywhere between. 🧩 What Makes You a Great Fit 2+ years managing a Customer Success team in a fast-paced SaaS, ideally PLG (product-led growth), environment. Proven experience coaching and developing talent - you're passionate about helping others succeed. Proven ability to provide strategic recommendations that drive customer adoption and retention - you thrive in customer engagements and model top-notch customer-facing skills for your team. Proven ability to manage escalated customer situations and build trust - you don't shy away from a challenging conversation. Strong communicator who can inspire, challenge, and motivate a team while providing clear, actionable feedback. Data-driven mindset - you use insights to guide your team, forecast renewals, and improve processes. Collaborative partner who builds trust across teams and departments. Thrives in ambiguity - you're energized by testing, iterating, and building from scratch. 🚫 This Role Is Not for You If You're looking to simply manage an existing process - this role is about building. You're not excited about coaching and developing others. You prefer consistency over experimentation - this is a high-growth, evolving environment. You're uncomfortable holding yourself and others to high-performance standards. 👋 About us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right, and see how to do it even better. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. We're growing fast - since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work. 🛠️ How we work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We fully embrace the following values: Accelerate impact Raise the bar Make our users heroes Clear is kind Rapid learning machine One team one dream 💰 Compensation We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location. $135,000 - $190,000 (80/20 split) + Equity + Benefits 🎁 Full-Time US Employee Benefits Include Incredible teammates: Work alongside some of the nicest and smartest people you'll ever meet. Ownership mindset: We're all owners here, literally. Employees receive equity in Scribe, sharing in the company's long-term success. Comprehensive coverage: We offer health, dental, and vision insurance for you and your dependents. Time to recharge: Flexible paid time off, plus company holidays to rest and reset. Retirement planning: Employees can contribute to a 401(k) plan to help plan for their future. Support for growing families. Paid parental leave to help you care for and bond with your growing family. Lunch, on us: SF-based employees receive daily catered lunches at our office. Easy commutes: Commuter benefits for our office-based team, make getting to and from HQ simpler. Level up your home office: Remote? Hybrid? Wherever you work, we'll support your setup with a home office stipend. At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in email marketing or general strategic marketing solutions. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for our customers using our software. How You'll Make a Difference Be passionate about your customers' success and establish yourself as the trusted advisor for ~20 customers Develop tailored success plans to drive adoption of the Klaviyo platform and ensure your customers achieve their goals Identify and recommend additional Klaviyo products to help increase revenue for your customers Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Work cross functionally across Onboarding, Customer Growth, and internally facing teams to solve for customer goals and create a great customer experience Work to set priorities and establish a plan for to resolve open issues in a timely manner Provide customers with a combination of both strategic guidance and tactical support Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals. Contribute feedback to Product on product improvements to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 2+ years of customer success experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. Experience explaining how to reach key goals using software with end users A track record for creative problem solving for customers and end users. Experience in marketing or advising customers on marketing strategy. Comfortable discussing account renewals, upgrades, and cancellations Thrives in a collaborative environment Excellent organizational and project management skills. Excellent communication skills via phone, video conference and email. Curious and eager to learn Able to adapt in a quickly changing environment Experience with: Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint Track record managing customer relationships through Salesforce or similar CRMs Experience using email marketing platforms and E-Commerce platforms a plus You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our "DevOps for Content" revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows-from ideation through activation-to unlock the GenAI-powered Content Supply Chain. As a Manager, Firefly Customer Engagement, you will lead, mentor, and inspire a team of AI Engagement Managers-our customer-embedded strategists and product owners-who shape and realize customers' GenAI transformation journeys. Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust. This role calls for an inspiring people leader who balances mentorship with hands-on engagement. You'll serve as the ultimate advocate for your team and your customers-empowering your AI Engagement Managers to deliver value at speed, building long-term executive relationships, and ensuring the voice of the customer fuels Adobe Firefly's product innovation. If you are passionate about cultivating top consulting talent, scaling GenAI adoption, and translating bold ideas into measurable outcomes, this is your stage. What You'll Do Team Leadership * Recruit, coach, and empower a high-performing team of AI Engagement Managers. * Create a culture of customer obsession, product ownership, and continuous learning, centered on GenAI and Adobe Firefly. * Act as mentor and sponsor-guiding AI Engagement Managers on executive presence, value realization, and scalable playbooks. * Champion career development and inspire your team to raise the bar across every engagement. Customer Engagement & Program Delivery * Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption. * Ensure your team applies Forward Deployed Engineering principles-rapid prototyping, iterative feedback, and agile collaboration with customers. * Act as the executive escalation point and trusted advisor for strategic customers. * Reinforce a culture of measurable impact-every engagement tied to business value and ARR growth. Strategic Leadership & Partnerships * Partner with Product, Engineering, and Customer Success to translate field insights into Firefly's roadmap. * Lead your team to pilot new features and best practices-accelerating adoption and shaping Adobe's GenAI delivery standards. * Represent your team in executive reviews, customer workshops, and cross-functional forums, elevating Firefly's role in the enterprise GenAI market. Thought Leadership * Stay current on GenAI, creative automation, and content supply chain advancements. * Enable knowledge sharing across teams, embedding lessons learned into reusable playbooks and scaling innovation across engagements. * Advocate for best practices in customer engagement, consulting excellence, and GenAI adoption inside and outside Adobe. What You Bring * 8+ years in digital strategy, enterprise consulting, or AI/ML roles; 2+ years in people leadership or team management. * Proven ability to lead customer-facing consulting talent-mentoring high-potential Engagement Managers to elevate impact and executive presence. * Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models, with the ability to translate concepts into business value. * Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact. * Familiarity with Adobe Creative Cloud, Firefly, and GenStudio Modules; Adobe Experience Cloud knowledge is a plus. * Expertise in scaled agile delivery methodologies and tools (Jira, Workfront, Confluence, Miro). * Exceptional communication and executive influence-capable of simplifying complexity and driving alignment at the C-suite level. * Flexible, adaptable, and energized by fast-paced, high-growth environments. * Willingness to travel up to 30% for customer and team engagement. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $163,900 -- $260,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Capital Equipment sales in the medical / healthcare space. Selling sophisticated technology into the non-acute care space for a well-established company in a competitive market. Field / remote job, not "on call". High % of time spent in the Bay Area, but some overnight travel is required. GEOGRAPHY: Northern California down to Fresno, most of Nevada (not including Las Vegas) CANDIDATE LOCATION: SF Bay area ideal. Sacramento is OK. COMPENSATION: $75K base plus commissions on capital equipment sales Year 1 average earnings $175K-190K All reps in their 2nd full year in the job (or longer) making $235K+ (top reps making $400K+). Car Allowance: $600 per month, plus gas, tolls, and parking QUALIFICATIONS: 5 Years of Outside Sales Experience Capital Equipment Sales is preferred Track record of sustained success, selling a product or service that is a "price premium", and/or requires customer to make a "meaningful change" in their business or practice Experience selling "consultatively, to create value". NOT selling exclusively on price or relationships. Previously completing a structured training program on "sales/selling" is a plus KEY ATTRIBUTES: "Winner", highly competitive, "hunter mentality" High integrity, Strong Relationship Skills Consultative Sales Approach

Area Sales Manager Responsible for lead generation and sales working with the District Manager to sell Cynosure's line of innovative technologies and exceed territory sales objectives. Achieve territory sales objectives. Identify and qualify prospective customers, provide technical information, demonstrate company products and quote prices to customers. Responsible for account development and territory management. Maintain accurate records of prospective customers and competitive information. Acquire product knowledge through product training and competitive analysis. Attend company workshops and training centers. 5+ years relevant experience: Selling capital equipment preferably in the laser industry. Travel required 50% to 70%

```html About the Company Aulisa Medical USA, Inc., a leading innovator in the medical device sector, committed to enhancing patient care through innovative technology and exceptional service. Our products are wearable, wireless, continuous patient vital-sign monitoring systems, and they are 510(K) cleared. We are expanding our team to drive growth and innovation in the digital sales landscape. About the Role As the Sales Manager/Director for Consumer Channels, you will spearhead our digital sales initiatives, focusing on expanding our reach to Consumers, clinics, and healthcare providers. This role combines strategic leadership with firsthand sales execution by sales online to achieve revenue targets and foster long-term client relationships. Responsibilities Digital Sales Strategy: Develop and implement comprehensive online sales strategies to promote our medical devices across digital platforms, including Amazon.com, Facebook, Aulisa.com (our own Website), and other multi-media platforms. Lead Generation & Conversion: Utilize digital marketing tools to generate sales, nurture prospects, and convert them into loyal customers. Performance Goals: Set measurable objectives for sales growth, including revenue targets and customer acquisition metrics tailored to each digital sales channel. Regularly evaluate progress and adapt strategies to optimize results. Training and Development: Provide training for staff on effective online sales practices, ensuring the team is equipped with the latest tools and techniques for engaging digital audiences. Product Demonstrations: Conduct virtual product demonstrations and webinars to educate Hospital Sales channels colleagues and customers on the benefits and applications of our devices. Managing customer service inquiries: from all channels (website, distributor, sales team, etc.) ensuring prompt responses (call customers for products' troubleshooting), and conducting follow-up correspondence. Market Analysis: Monitor digital sales trends and competitor activities to identify opportunities for growth and differentiation. Team Collaboration: Work closely with marketing, product development, and customer support teams to ensure effective online sales. Qualifications Experience: Minimum of 5 years in online sales or digital sales, within the medical device or healthcare industry. Experience of selling medical devices online on Amazon.com, Facebook, etc. and Aulisa's own website, is required. Education: Bachelor's degree in business, Marketing, Healthcare, or a related field. Required Skills Proficiency in CRM software, digital marketing tools, and Microsoft Office Suite. Effective communication and negotiation skills are essential. Preferred Skills Knowledge of FDA regulations and healthcare industry standards. Initiative-taking, results-driven, with a passion for healthcare innovation and customer success. Pay range and compensation package Competitive salary and commission with performance-base (Annually $100K -$150K). Equal Opportunity Statement Aulisa Medical USA, Inc. is committed to diversity and inclusivity in the workplace. How to Apply: Please submit your resume and a cover letter detailing your relevant experience to *********************. ```

The Sales Manager is primarily responsible for managing and driving sales and margin in alignment with the financial plan of the retail store by managing and directing the sales team. The Sales Manager must also assist the Store Manager in building and supporting a high performing sales culture, maintaining a strategic view of store talent needs, recruiting and developing sales staff, model Ashley's Core and Growth Values to create a strong brand perception so the store becomes the destination of choice for home furnishing needs. The Sales Manager is a role model for building and maintaining guest relationships that are the foundation of the Company's retail sales success. This position will work to supervise, train, and develop retail sales associates in the implementation of the Company's sales approach, perform store operations functions such as managing and directing the opening and closing of the store, and maintain compliance with the Company's policies and operating procedures to ensure the delivery of an exceptional in-store experience for every guest that results in increased store sales, profitability and guest loyalty. The Sales Manager may be expected to provide full leadership over the store at any point in the absence of the Store Manager. Responsibilities: Leadership and Team Manager: Recruit, onboard, train, supervise, and develop a team of sales associates, Cultivate a positive and collaborative work environment that fosters high performance and low turnover. Conduct performance reviews and provide ongoing coaching and development opportunities. Strategic Engagement - e.g. Huddles that align every decision in the store with the company Strategy. Sales and Revenue Growth: Lead and direct the daily activities of store sales associates to meet Sales and Profit Goals. Develop selling system/ standards aligned to company strategy - Create and model a high performing sales culture. Understand and facilitate promotional offers/ events and prepare the store team to maximize the results of every event. Conduct daily sales role playing and product education for all sales associates - is an expert in both selling and the product being sold. Focus on development of critical strategic categories and offers - specifically bedding, product protection and financing. Sell consistently to every guest and align selling strategy with company standards (e.g. We are not a discount seller) Store Operations and Inventory Management: Use of analytics/ insights to build sales associates selling development plans. Provide relevant insights on offers, assortment and selling process/ standards, etc. to ensure success is expanded. Visual presentation (e.g. knowing what “good” looks like and partnering with the visual team to optimize) and consistent maintenance of the store. Ensure standards are being followed by every associate in every part of the store - including every associate delivering the standard greet. Assortment optimization (e.g. velocity walks/ optimizing the floor to win in the local market) Highly visible and present on the floor and engaged with guests and sales associates in order to lead and win business the right way. Develop P&L to support lever pulling/ strategic/ operational decisions. Develop other store operational areas (e.g. inventory management, warehouse ops, other ops) Customer Service Excellence: Foster a customer-centric culture throughout the store. Empower team to resolve customer issues efficiently and with empathy. Track and analyze customer feedback to identify areas for improvement. Act as a role model of Ashley's Core & Growth Values. Lead customer engagement/ full customer lifecycle management. Demonstrate the Company's Core and Growth Values in the performance of all job functions. At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Annual Salary: $72,000.00 - $84,000.00. Employees are also eligible to earn monthly, quarterly, and annual incentives based upon store sales; according to historical data, if store sales targets are met, employees can expect to receive between $27,250 and $40,000, depending upon store sales volume. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in the life sciences space. We are building true partnerships with our customers. To be successful in this role, you must have an exceptional ability to translate the DocMatter value proposition into actionable account plans and collaborate effectively with the teams implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities Executive Relationship Management : Build and maintain strong, trusted relationships with senior stakeholders across Medical Affairs and Commercial functions at top-tier life science companies. Strategic Account Planning : Develop and execute tailored success plans that align customer business objectives with DocMatter capabilities. Value Realization: Drive usage, satisfaction, and measurable value creation through onboarding, enablement, strategic alignment, and ongoing engagement strategies. Upsell & Growth Strategy: Identify expansion opportunities within accounts, partner with Sales for upsell and cross-sell motions, and help develop long-term growth roadmaps. Cross-Functional Collaboration : Partner with Product, Clinical Engagement, Sales and Medical Affairs teams to ensure customer needs are met and exceeded. Lifecycle Management: Lead QBRs, executive check-ins and reporting Risk Mitigation : Proactively identify and manage risks to contractaccount retention and client satisfaction. Requirements Qualifications 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships with experience working in the pharmaceutical or life sciences industries. Deep understanding of the internal operations and approaches to decision making of life sciences companies from both the Medical and Commercial perspectives. Experience mapping and managing relationships with front-line individual contributors, managers, and senior and executive-level stakeholders. Strong knowledge of the enterprise SaaS customer lifecycle-including onboarding, adoption, value realization, renewal, and expansion phases-and how to apply customer success methodologies across each. Track record of meeting client revenue targets. Strong strategic critical thinking and problem-solving skills. Excellent communication, presentation, and interpersonal skills. Highly agile thinker-comfortable adapting strategies quickly, operating in ambiguity, and iterating in response to real-time feedback. Strong track record of success in small, fast-paced teams where collaboration, initiative, and ownership are critical. Bachelor's degree required. Benefits DocMatter provides a peer-to-peer collaboration platform that facilitates knowledge transfer across a global network of highly engaged healthcare professionals to drive life-changing patient outcomes. We are well on our way, but new hires are early enough that you will still be able to play a pivotal role in advancing our mission. Our employees are passionate about elevating the practice of medicine and our leadership team has a breadth of experience across industry, software, and research. Come join some of the smartest minds tackling one of the great opportunities to advance the global medical field! Benefits Series A equity Medical, dental, vision, and life insurance 401(k) retirement plan PTO and company holidays Fitness stipend Compensation The base salary range for this position is $110,000-$180,000 annually. Actual compensation will be determined based on factors such as skills, experience, and location. This role may be eligible for other forms of compensation, including a variable bonus and/or equity awards.

As the Manager of Customer Success - you will lead a team of 8-10 Customer Success Managers (CSMs) dedicated to supporting our customers. This role involves overseeing the recruitment, evaluation, training, and coaching of an experienced team in a dynamic and rapidly evolving environment. Your primary focus will be to understand the unique challenges and needs of our managed customers and drive the vision for their optimal customer experience. You will collaborate closely with other Customer Success leaders to cultivate a team of highly successful Customer Success professionals. Together, you will ensure the delivery of exceptional customer service to our rapidly growing global customer base. As a key player in our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value. Your performance will be measured by the team's ability to retain customers and maintain high levels of customer satisfaction. How You'll Make a Difference: * Manage a team of 8-10 direct reports - recruit, interview, hire, and train new team members * Serve as a coach and a leader, helping to develop the skills of your individual contributors so they can achieve their career goals and proactively (and collaboratively) remove obstacles * Serve as a point of escalation for customer issues, resolving them in a manner that builds trust with customers and Klaviyo team members * Manage day-to-day operations, forecasting, data analysis, goal setting, career development, performance management, and process improvement * Manage NPS and retention for your team, discovering trends to improve or capitalize on to improve customer outcomes * Develop strong relationships with sales, onboarding, marketing, and product teams to understand customer challenges and needs * Be a leader within the company, exemplifying an excellent attitude that inspires others to do their best work. * Drive sustainable, long-term customer value by ensuring exceptional customer service and support. * Monitor and measure team performance based on customer retention and satisfaction metrics. * Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: * 2+ years managing a Customer Success Team in a high-growth SaaS company * Experience working with, or managing a team who works with high-value customers * A track record of creatively problem-solving and collaborating with Sales, Product, and Marketing teams to create an exceptional customer experience * Experience in marketing or advising customers on marketing strategy. SaaS MarTech experience is a plus * Experience handling escalated customer issues and building trust with team members and customers * Proven ability to deliver strategic recommendations to customers to improve product adoption and marketing efforts * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Capital Equipment sales in the medical / healthcare space. Selling sophisticated technology into the non-acute care space for a well-established company in a competitive market. Field / remote job, not "on call". High % of time spent in the Bay Area, but some overnight travel is required. GEOGRAPHY: Northern California down to Fresno, most of Nevada (not including Las Vegas) CANDIDATE LOCATION: SF Bay area ideal. Sacramento is OK. COMPENSATION: $75K base plus commissions on capital equipment sales Year 1 average earnings $175K-190K All reps in their 2nd full year in the job (or longer) making $235K+ (top reps making $400K+). Car Allowance: $600 per month, plus gas, tolls, and parking QUALIFICATIONS: 5 Years of Outside Sales Experience Capital Equipment Sales is preferred Track record of sustained success, selling a product or service that is a "price premium", and/or requires customer to make a "meaningful change" in their business or practice Experience selling "consultatively, to create value". NOT selling exclusively on price or relationships. Previously completing a structured training program on "sales/selling" is a plus KEY ATTRIBUTES: "Winner", highly competitive, "hunter mentality" High integrity, Strong Relationship Skills Consultative Sales Approach

Area Sales Manager Responsible for lead generation and sales working with the District Manager to sell Cynosure's line of innovative technologies and exceed territory sales objectives. Achieve territory sales objectives. Identify and qualify prospective customers, provide technical information, demonstrate company products and quote prices to customers. Responsible for account development and territory management. Maintain accurate records of prospective customers and competitive information. Acquire product knowledge through product training and competitive analysis. Attend company workshops and training centers. 5+ years relevant experience: Selling capital equipment preferably in the laser industry. Travel required 50% to 70%