Customer Success Manager
Customer success manager job in South Dakota
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
Auto-ApplyCustomer Success Manager - Cisco
Customer success manager job in Pierre, SD
**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI.
**Role Description**
+ Executing against given key performance indicators including customer retention, growth of customers business, and selling Cisco support services & software
+ Managing the lifecycle of Cisco support services & software contracts including EAs
+ Building top level customer relationships with key SHI customers to ensure a positive customer experience.
+ Working with SHI sales to ensure they are reviewing Cisco roadmaps with stakeholders within the customer.
+ Partnering with the Cisco organization to co-sell effectively across a targeted list of customers
+ Continuous learning and development on new product technology offerings and Cisco support services & software specific offerings and programs.
+ Assisting in training SHI Sales on Cisco products & programs and how customers can benefit by leveraging their products & buying programs
+ Onboard customers to their Enterprise Agreement or other software subscription contracts
+ Assign licensing contracts to customers and guide their navigation throughout the Cisco Smart Accounts portal
+ Schedule and hold Quarterly Business Reviews with customers
+ Update customers on consumption, track issues, position services, and track service engagements
+ Take lead and execute on tracking customer`s true-forwards and consumption for EA subscriptions
**Behaviors and Competencies**
+ Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
+ Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
+ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
+ Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
+ Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
+ Impact and Influence: Can persuade others to consider different perspectives.
+ Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
+ Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
+ Business Acumen: Can analyze financial and operational data to make informed decisions.
+ Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations.
+ Results Orientation: Can set personal goals and work towards them, achieving results consistently.
+ Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
**Skill Level Requirements**
+ The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
+ In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying programs. - Intermediate
+ Ability to articulate, sell, and quote Cisco support services, subscriptions, and buying programs - Intermediate
**Other Requirements**
+ Completed Bachelor's Degree or relevant work experience required
+ Ability to travel to SHI, Partner, and Customer Events
+ 2+ years of experience in a technical, business, or sales role
+ 1+ year experience in a Cisco dedicated sales support / subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives
+ Proficient in creating quotes within Cisco's Commerce Workspace for Renewals (CCW-R) & EAMP portal
The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Customer Success Account Manager
Customer success manager job in Pierre, SD
Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
**Position Summary**
The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset.
**This position is not available to residents of** **California** **.**
**Responsibilities**
**Customer Retention & Success**
+ Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention.
+ Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations.
+ Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies.
**Delivery Fulfillment**
+ **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place.
+ Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers.
+ Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience.
**Account Operations**
+ Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems.
+ Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met.
+ Develop and deliver account-level reporting on performance, usage, and ROI.
**Growth & Lead Generation**
+ Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close.
+ Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships.
+ Share customer insights and success stories to support marketing and sales initiatives.
Perform miscellaneous duties as assigned
**Behavioral Competencies**
+ Excellent written oral communication/presentation, and relationship-building skills
+ Strong project management and organizational skills, with the ability to juggle multiple priorities
+ Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen
+ High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics
+ Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business
+ Self-starter who provides creative and pragmatic solutions to business issues and problems
+ A positive, results-oriented attitude, with a sense of enthusiasm
**Qualifications**
+ Experience in education, certification, training services, Cyber strongly preferred
+ Proficiency with CRM systems, reporting tools, and order processing workflows
**Education and Work Experience**
+ Bachelor's degree in related field preferred, or equivalent work experience
+ 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role
**Physical and Mental Demands**
+ 25% travel required; this may increase where needed and may be required on short notice
+ Remain in a stationary position, often standing or sitting, for prolonged periods
+ Work extended hours when needed
+ Regular use of office equipment such as a computer/laptop and monitor computer screens
**Equal Employment Opportunity Statement**
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
**Job Locations** _US-Remote_
**Posted Date** _2 months ago_ _(10/21/2025 8:14 AM)_
**_Job ID_** _2025-2190_
**_\# of Openings_** _2_
**_Category_** _Sales_
Customer Success Manager
Customer success manager job in Rapid City, SD
TLDR:
If you are a relationship builder who thrives in ambiguity, thinks like a strategist, communicates like a pro, and owns outcomes like an operator, we want you.
We are not here to just improve maintenance. We are here to transform it. Our platform is already loved by many, but we are building for the long game: retention, revenue, and raving fans. That is where you come in.
We are looking for a Customer Success Manager who drives long-term value after the onboarding handoff. Someone who listens closely, thinks critically, expands customer impact, and owns the upsell from start to finish.
What You Will Do 💥
You will own the customer relationship starting in week four post-sale. You will partner with onboarding managers to transition accounts smoothly, then lead everything from adoption to expansion to renewal.
This role is equal parts strategic consultant, trusted advisor, and revenue driver.
In this role, you will:
Take the handoff at week 4 and guide customers through the rest of their lifecycle
Build deep partnerships and become the go-to person for maximizing software value
Expand usage by introducing new features and workflows based on customer needs
Own and close upsells by identifying needs, presenting solutions, and closing deals
Navigate challenges with calm, clarity, and a solution-focused mindset
Close the loop by sharing customer feedback with product, onboarding, and support
Stay accountable for retention, expansion, and overall account health
What Makes You Great 🔍
You do not wait for the playbook. You read the room, find the signal, and drive the right outcomes. You combine EQ, IQ, and influence to build trust and move the needle.
You have 4 plus years in Customer Success, Account Management, or consulting in SaaS or tech
You are a strong communicator who can handle high-stakes conversations with confidence
You are obsessed with delivering value and know how to turn insights into outcomes
You have sales acumen and can own a commercial conversation from discovery to close
You can map customer pain points to solutions and turn feedback into forward motion
You thrive in a performance culture that balances results with human connection
Why You Will Love It Here 🏔️
You will own outcomes, not tasks. You are the quarterback post onboarding
You will drive revenue directly, not just influence it
You will work with smart, driven people who care about doing the right thing
You will grow fast in a company that is scaling rapidly
🤝Trust in the Workplace: Our performance culture is built on a foundation of trust. The effort we put into fostering trust at Property Meld allows us to better support Melders in achieving their goals. A major source of development at Property Meld is the organic conversations that happen across both departments and levels.
Compensation and Perks 💼
On Target Earnings: 75,000 to 107,000 base plus bonus
Medical, dental, vision: Wellmark BCBS and Beam
Life insurance: 25,000 portable policy fully covered
Time off:
3 weeks PTO, frontloaded
1 week Meld Cares PTO for volunteering
Customer visits: Quarterly opportunities to shadow or travel to customers
Home base: Rapid City SD, surrounded by national parks and a tight-knit team
Our Commitment 🙌
We believe diverse perspectives build better outcomes. If you are passionate about this role and our mission, we want to hear from you even if you do not check every box.
Are You Ready For the Challenge? Join us on our mission to redefine property maintenance operations!! 🚀 🚀 🚀
Auto-ApplyCustomer Success Strategist | 40hrs/week
Customer success manager job in Sioux Falls, SD
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)
Scheduled Weekly Hours:
40Salary Range: $29.00 - $46.50
Union Position:
No
Department Details
Join our high-performing team through implementing projects in Virtual Care!
This is a hybrid position
Summary
The Customer Success Strategist serves as the primary contact for a defined group of customers, guiding them along a path to success and engaging resources to show benefits of and opportunities presented by Sanford Health's virtual care services. Implements, manages and evaluates full-scale project implementation and success of virtual care services to new and existing customers.
Job Description
Establish and maintain strong relationships with assigned customers. Communicate company priorities and roadmap with customers in relation to issues and enhancements of Sanford Health's virtual care services. Proactively identify and resolve customer needs, business conditions, and adoption challenges both independently and in coordination with other team members to ensure needs are addressed in a complete and timely fashion. Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Communicate on a regular basis with the customer to ensure optimization plans and objectives are on track and met. Works closely with the leadership team and other key stakeholders to develop and improve ongoing project related skills and deliver comprehensive, quality products.
Assists in the definition of project scope and objectives, utilizes existing resources and project management tools to develop a customer-focused implementation. Manages changes to the project scope, project schedule, and project expense, and communicates changes as important to the project's overall status. Coordinates necessary internal and external resources to execute implementation projects through management and facilitation of meetings, appropriate communication strategies, and summaries of meetings, the project plan milestones and tasks, and assignment of duties. Executes implementation of projects on time as defined by the project's charter and the project plan. Utilizes and develops necessary workflows and project documentation tools to assist in the development and execution of Telemedicine virtual care project implementations reporting related to the project budget and project changes as appropriate. Assists with conducting project risk assessments and develops plans to monitor, minimize and mitigate risks. Evaluates project implementation status and success to measure sustainability, functionality and utilization, and adjusts project as appropriate given evaluation feedback. Maintains project documentation and coordinates reporting related to the project budget and project changes as appropriate. Supports sustainability of achieved project benefits through documentation of a formal hand off process in coordination with the leadership team. Documents learning through individual projects and incorporates this learning across all projects. Assists in the coordination of implementation pipeline and resource needs to meet business objectives. Performs other duties as required or assigned.
Qualifications
Bachelor's degree in a health care or information technology related field required.
Three years of relevant experience in project management, customer success, virtual care services, or the equivalent preferred.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
Auto-ApplySr Customer Success Manager
Customer success manager job in Pierre, SD
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.
The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall Implementation and operational success of the customer with using Oracle Health solutions and services. The CSM seeks and identifies opportunities for ongoing improvement and simplification in business operating procedures leading to improved effectiveness of the organization and optimization of Oracle Health product/system use, adoption, and value realization.
The Customer Success Manager identifies, develops, tracks, and manages priorities and committed actions to ensure progress. Additional responsibilities include cultivating strong partnerships with key internal and external stakeholders and leveraging relationships to achieve positive outcomes and incremental revenue growth within the assigned customer account portfolio.
The senior Customer Success Manager portfolio includes clients with varying needs and complexity. One or more clients may have significant needs related to upgrades, implementations, renewals, transformation, adoption, or all of these factors based on business needs.
The CSM will be measured on the following:
- Strong Success Plans for their customer or portfolio of customers
- Referenceability
- Success Stories
- ARR retention and growth
- Contract renewal rate
- Code currency
- Sales Leads generated (aka white space)
- Overall customer satisfaction
- Metrics driven, Customer advancement and performance on defined KPIs
- Growth of the overall culture and practice of customer success within Oracle Health by participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring and growing junior CSMs and evangelizing the practice of CS across Oracle Health
**Responsibilities**
Develop long term partnership with our customers to ensure they remain successful by realizing the full value of their investment with us to ensure customers continue/replenish/renews contract with Oracle. Responsible for maintaining a high level of customer satisfaction by being a liaison between our customers and Oracle's internal operations. Identify product adoption, expansion and up sell opportunities. Provide input into the CSM methodology and direction. Act as mentor to newer CSMs on a voluntary basis.
**Executive Relationship Ownership**
+ Serve as a relationship owner for CIO, CMIO, CNIO, CFO, COO, and other C-suite stakeholders, ensuring consistent executive engagement, alignment on strategic priorities, and a clear understanding of Oracle Health vision and organizational objectives.
+ Build and maintain trusted advisor-level relationships with health system executives, demonstrating credibility across clinical, operational, and technical leadership.
+ Lead executive-level discussions and briefings, proactively surfacing insights, risks, and recommendations that influence strategic decision-making.
+ Coordinate and facilitate routine CXO governance meetings and Customer Value Reviews.
**Executive Communication & Presentation Skills**
+ Prepare and deliver executive level presentations for senior healthcare leadership, covering Oracle's vision and new AI capabilitiesand translate product capabilities, roadmap updates, and analytics into an executive-ready narrative.
+ Support strategic alignment and value realization aligned to customers strategic initiatives.
+ Present to large, cross-functional audiences, including boards, hospital leadership teams, and multi-hospital system executives.
+ Demonstrate exceptional communication skills, including the ability to handle challenging conversations and influence outcomes across the healthcare ecosystem.
Knowledge, Skills & Experience:
- BS or BA degree in related field and/or related and equivalent job experience.
- 8+ years of Healthcare Information Technology (HCIT) experience in Consulting, Support, Project/Program Management, Client Relationship Management and/or other client facing HCIT solution work.
- Knowledge of relevant best practices within Healthcare Information Technology (HCIT) consulting as evidenced by prior successful consulting outcomes and achievements.
- 8+ years' experience consulting, influencing and partnering with key customer end-users and decision-makers up to and including healthcare CXOs and CIOs.
- Prior experience with Oracle Health products and service offerings preferred.
- Strong project management skills including ability to create, maintain and execute on a detailed account management plan including budget, structure, schedule, needs, metrics and outcomes.
- Excellent communication and interpersonal skills including ability to articulate complex information in a way that others can easily understand in both verbal and written form.
- Ability to influence, persuade and negotiate to achieve effective and mutually beneficial outcomes.
- Ability to partner and collaborate across teams and organizations to resolve conflicts, drive performance improvement, and achieve positive outcomes as indicated by agreed upon metrics and KPIs.
- Ability to travel to client sites up to 25% of time based on business needs.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $43.99 to $85.63 per hour; from: $91,500 to $178,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Strategic Account Manager, Target
Customer success manager job in Pierre, SD
We are seeking a highly analytical and organized individual to join our team as a Strategic Account Manager for the Target account. In this role, the candidate will be responsible for devising and implementing a sales strategy at the customer level, aligned with the overall organizational goals.You should possess demonstrated analytical skills, capacity to communicate and collaborate effectively across internal cross-functional partners - including Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. The position entails establishing and strengthening relationships with Target to drive the Meta hardware vision.You should be customer-focused, goal-oriented to make Meta "our retail partner's best partner", and thrive in a deadline-focused and team-oriented environment.This role requires the ability to travel for key meetings.
**Required Skills:**
Strategic Account Manager, Target Responsibilities:
1. Lead Wearables strategy and tactics for corresponding business objectives. Manage account day-to-day activities and develop Annual Strategy to achieve sales targets
2. Define and manage an annual business plan for key activities to be carried out each quarter, clearly defined resource allocations and planned investments from retail partner
3. Partner with cross-functional peers in Marketing, Ops, and Finance to optimize merchandising, marketing investment, product detail pages, and overall consumer experience
4. Own inventory planning and forecast management, ensuring forecast accuracy goals are met and risks and opportunities are identified
5. Leverage sales dashboards and data tools to share account insights and trends
**Minimum Qualifications:**
Minimum Qualifications:
6. BA/BS in Business or Marketing-related field or similar work experience
7. 6+ years experience in Sales, Account Management or Business Development with accounts in Mass, Consumer Electronics, Club or Dotcom channels
8. Knowledge of Consumer Electronics market, industry trends, market conditions and competitive landscape
9. Proven track record in delivery of sales quotas against business plans
10. Experience managing workload within timeframes
**Preferred Qualifications:**
Preferred Qualifications:
11. 4+ years of experience working with Target
**Public Compensation:**
$129,000/year to $187,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Customer Account Manager 4
Customer success manager job in Pierre, SD
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
- Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
- Attend industry events, trade shows, and conferences relevant to your customer base.
- Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
- Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
- Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
- Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
- Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
- Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
- Share new product offers and innovations during business reviews to drive sales.
- Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
- Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
- At least 5 years of experience driving full cycle sales management process
- Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
- Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
- Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules.
**Preferred Qualifications:**
- Proven track record of building and growing customer relationships in an Enterprise territory.
- Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Strong consultative selling skills with the ability to understand customer/prospect business requirements.
- Excellent communication and presentation skills.
- Ability to work collaboratively with internal stakeholders and leverage executive relationships.
- Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
- Superior negotiation, written and verbal communication skills
**Travel:**
- Up to 50% travel
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Strategic Account Manager
Customer success manager job in South Dakota
Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
JOB SUMMARY
Drive growth by increasing market share within key strategic accounts-including key customers and strategic focus segments. Represent the full Nordson X-Ray and Test product range, and build strong, professional relationships to promote our value and win new business.
Take full ownership of account development, coordinating internal teams to support opportunities. Provide monthly business updates to senior leadership and maintain accurate forecasts using CRM tools. Adhere to Nordson's Go-To-Market strategy to ensure consistent execution.
Success will be measured by market share growth, new business wins, improved profitability, and high customer satisfaction.
Key Account Ownership & Strategic Management
* Take full ownership & responsibility for designated Key Accounts at all levels of their business.
* Co-ordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements.
* Organigram Key Account organizations including key locations and decision makers and establish plans to maximize account penetration.
* Work closely with the Regional Sales Directors and the Divisional VP on strategies for each account.
* Work with other Key Account Managers to maximize on "Best Practice" and knowledge globally.
Customer Relationship & Value Proposition
* Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers' facilities.
* Work to position Nordson as the preferred supplier across the Key Accounts multiple facilities.
* Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities.
* Drive outstanding Customer Satisfaction, measured through any VOC programs and regular customer inputs.
Cross-Functional & Global Collaboration
* Manage the company resources (e.g., Applications, Sales, Service, Leadership etc.) to penetrate opportunities and win business.
* Where applicable, co-ordinate resources globally to ensure success on the nominated customer.
* Share progress and successes with the local resources on a regular basis to maintain "buy in" and excellent support.
* Work with all the Divisional resources to ensure profitable revenue, profitable order bookings and optimized working capital.
Operational Excellence & Compliance
* Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all local and international legal regulations are met.
* Ensure that delivery expectations are accurately managed through clear and concise communications (internally and with the customer).
Forecasting, Reporting & CRM Management
* Maintain project pipeline weekly ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C.
* Provide accurate and timely forecasts (through the CRM tools) on product/business win forecasts, minimum of 12 months rolling.
EDUCATION & EXPERIENCE REQUIREMENT
Essential
* 5+ years of experience in sales / key account management for capital equipment
* Bachelor's degree in Business, Marketing, or Engineering
* Experience in solution selling to large multinational accounts
* High technical capability to sell complex electronic solutions
* English fluency
* Excellent communication and interpersonal skills
* Proven ability to drive the sales process from plan to close
* Planning and forecasting skills
* CRM proficiency (e.g., C4C)
PREFERRED SKILLS & ABILITIES
* Excellent analytical capability and data driving decision-making
* Excellent negotiation skills
* Time management, prioritization, and delegation
* Flexibility and openness to feedback
* Ability to lead, coach, and develop account plans
* Ability to inspire and motivate cross-functional teams
* Fluency in additional languages
* Expertise in spreadsheets, presentations, and databases
* Experience in Semiconductor and Electronic Assembly markets
WORKING CONDITIONS & PHYSICAL DEMANDS
Office based with travel to the countries / regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL REQUIRED
Travel estimated 50% around USA.
Global travelling for Sales team meetings maybe required.
#LI-CL1
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Test & Inspection
Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Auto-ApplyClient Relationship Manager
Customer success manager job in Sioux Falls, SD
: The Client Relationship Manager will report to the Director of Client Relationship Management and is responsible for working directly with designated Goal Solutions clients as the primary contact to manage the relationship, coordinate periodic meetings with each client including relevant internal subject matter experts, handle escalated items, identify new growth opportunities, and ensure client satisfaction. The Client Relationship Manager will have an in-depth understanding of the services divisions amongst the Goal company working cross-functionally interacting with operations leaders, program management and other departments, to respond quickly to and resolve client issues and concerns. This role will also be key in providing feedback to senior management to improve the overall client relationship and success of both organizations.
Responsibilities:
Client Support
Primary contact for the client: answer questions, provide assistance, align resources, and proactively communicate
Provide problem resolution: take the lead in identifying issues and finding mutually agreeable resolution for both the client and Goal Solutions
Track and manage client requests, clearly communicating expectations regarding various requests, priorities, timelines, and any associated costs
Liaison and advocate between client and operations to ensure mutual understanding of needs and enhancements
Regularly communicate key enhancements, system changes, downtime, etc. to clients
Manage special projects that involve client communication, decisions, and execution
Lead regularly scheduled client meetings, engaging appropriate internal stakeholders, managing agenda, notes and assignment of action items
Ensure program documentation is current for supported clients
Maintain a working knowledge of key clients active programs and key contract provisions
Other duties as assigned
Program Performance
Coordinate business reviews with clients and key internal business units
Facilitate client requests for changes or enhancements to existing programs and/or services
Follow established business requirements gathering process, internal evaluation, client sign off, and prioritization
Support system and evaluate actions needs based on ongoing client feedback
Identify opportunities for improvement and efficiency with client support and work closely with internal stakeholders to implement enhancements
Other duties as assigned
Business Growth
Identify growth opportunities for clients who can benefit from a broad range of Goal Solutions services; collaborate with business development to execute on new opportunities
Coordinate with internal teams to implement new client programs and features that help grow the business and improve portfolio performance
Firm understanding of operations and systems utilized within Goal; ability to converse about and answer detailed questions from clients
Conduct live system demos and client portal training for existing clients showing various system features and functionality
Other duties as assigned
Education & Other Minimum Requirements
Bachelor's degree in a relevant field of study
5+ years of relevant experience in client relationship management role
5+ years management/leadership experience in a loan servicing, collections, consumer operations or finance industry
Ability to interact comfortably on the phone and in person at the executive level
Exceptional written, verbal, and interpersonal communications skills
Proficient with Excel, Word, and PowerPoint
Solid grasp on data analysis and performance metrics
Organized individual who excels at problem solving and multi-tasking
Energetic self-starter with a track record of determination and willingness to go the extra mile
Adaptable and willing to learn new things with a keen eye for detail
Team player mentality with excellent collaboration skills
Occasional travel to our San Diego, CA office as well as travel to key clients
Bonus points if you have:
An eagerness to learn and grow your leadership skills
A drive to succeed, a sense of urgency, and a passion for your work
An all-around team player attitude
Competitive pay with bonus, and a comprehensive benefits package that includes, but not limited to:
401(k) + company match up to 4%
Long Term Incentive program
Medical, dental, and vision coverage
Annual HSA contribution of $1,650
Life insurance, disability, and critical illness
Birthday holiday
2 floating Community Days
Free snacks and drinks in the office
Tuition reimbursement program
Generous PTO, including Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
Community funds, wellness funds, and more
401(k) + company match up to 4%
Learn more about our benefits by viewing our 2025 Employee Benefits Brochure.
Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.
Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.
Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Client Engagement Manager
Customer success manager job in Pierre, SD
**Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids.
**Job Description**
**Key Responsibilities**
**Bid Strategy and Ownership**
- Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review
- Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria
- Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services
- Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms
**Onshore Workflow Management**
- Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks
- Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status
- Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals
- Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed
- Monitor workload and capacity for the onshore team and escalate resourcing needs when required
**Offshore Bid Support Coordination**
- Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering
- Provide clear written task instructions, expected service levels, and turnaround times to offshore partners
- Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards
- Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality
**Quality, Compliance, and Governance**
- Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements
- Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work
- Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders
- Track and manage version control for all bid documents
**Client and Stakeholder Engagement**
- Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning
- Support or lead responses to client clarifications and follow up questions related to bids
- Coordinate and prepare materials for client presentations and orals when required
- Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses
**Performance Management and Continuous Improvement**
- Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback
- Identify trends and root causes that impact win rate, pricing discipline, and operational effort
- Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support
- Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices
**Other Duties**
- Perform other duties as assigned in support of client engagement, bid management, and operational excellence
**Qualifications**
- Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience
- Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment
- Experience in valuation, real estate, or a related advisory business strongly preferred
- Proven track record managing complex bids with multiple stakeholders and short timelines
- Experience working with offshore or shared service teams preferred
- Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business
**Skills and Competencies**
- Strong project and workflow management skills with excellent attention to detail
- Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language
- Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations
- Comfortable working in a fast paced environment with competing priorities and frequent deadlines
- Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools
- Continuous improvement mindset with a focus on efficiency, quality, and margin discipline
**Success Measures**
- Increased bid win rate for valuation opportunities and positive client feedback on the bid experience
- Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams
- Strong alignment between bid commitments, operational delivery, and target margins
- Effective use of offshore resources with high quality, consistent bid outputs
\#Remote #RemoteLI
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 93,500.00 - $110,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"
Easy ApplyStrategic Account Manager West
Customer success manager job in Sioux Falls, SD
Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices, Caregility is helping to transform healthcare delivery across inpatient and outpatient settings.
Caregility is seeking a Strategic Account Manager in the Mid-West States. This is a Full-Time Exempt Role. The position will be remote, however travel will be required to potential clients, existing clients, trade shows, and to our headquarters in New Jersey, and other as required. Our ideal candidate would reside in one of the Mid-West States. The Strategic Account Manager will achieve maximum sales profitability, growth and account penetration within assigned accounts. The position is responsible and accountable for overall sales processes from initial contact and understanding client needs to the closure of the product/service delivery. The Strategic Account Manager promotes/sells/secures orders from existing and prospective customers through a relationship and solution based approach. The Strategic Account Manager must present existing products and services to current and prospective clients and is accountable for ensuring client requirements are understood and communicated to service teams within Caregility efficiently and effectively.
Roles & Responsibilities
* Generate revenue in assigned accounts in accordance with established quota.
* Develop new sales leads and opportunities through various prospecting techniques.
* Manage existing sales leads and opportunities within the assigned territory.
* Develop responses for RFPs, RFI's, RFQ's, etc.
* Generate demand for company service and solution offerings.
* Manage the CRM to ensure information on all accounts and/or prospects is accurate and up to date.
* Develop supportive relationships with partners to assist with sales opportunities.
* Develop supportive relationships with other internal company organizations to ensure the facilitation and successful implementation of completed sales internally.
* Responsible for knowledge of and adherence to all internal company policies and procedures.
* Responsible for development of Master Service Agreements, Non-Disclosure and other agreements for company Services with Customer's Contract Offices.
* Play a key role in the negotiations between company contracting office and the customers contracting offices.
* Other duties as assigned.
Skills & Abilities
* Has proven contacts and relationships in the assigned healthcare region.
* Proven prospecting and marketing skills to generate new business.
* Familiar with hospital/health system contracting and compliance.
* Ability to work independently.
* Must also be able to participate and work well in a team environment.
* Self-motivated person with the ability to close opportunities.
* Ability to work on own initiative, driving new opportunities creation through self-managed programs.
* Ability to sell complex technical solutions.
* Must be highly organized.
* Excellent written and oral communications skills.
* Be able to cope with multiple projects under stringent deadlines.
* Ability to effectively work with others.
* Strong problem-solving skills.
* Strong negotiating skills.
* Ability to provide a high level of customer satisfaction.
* Present a professional appearance at all times.
Education & Qualifications
* 5+ years of sales experience preferably in telehealth, virtual care, or clinical solutions.
* 5+ years of experience in closing business.
* Previous knowledge of selling into healthcare systems and hospitals.
* Proven experience developing a sales territory and exceeding quota.
* Proven experience in demand generation.
* Understanding of the audio, video and web communications and collaboration environment.
* Proficient in Microsoft Suite (Excel, Word, PowerPoint).
Additional Requirements
* Ability to lift 25 lbs.
* Frequent sitting, standing, walking.
* Domestic travel requiring multi-night stays within and at times outside the local work area.
* Ability to travel.
* Passport desirable.
* Must be willing to complete background check and drug screen as required by current or future contracts.
If you share our passion to make healthcare more connected, more efficient, and more personal, join us and you'll be rewarded with an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, marital status, gender, national origin, caste, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Client Manager - Brookings
Customer success manager job in Brookings, SD
Client Manager- Accounting - Brookings, SD
Are you someone who likes to connect with others and have 5+ years of accounting experience? Are you ready to lead, inspire, and grow? Limestone Bookkeeping is looking for an experienced Client Manager to join our Brookings office and take charge of client relationships, team leadership, and market development.
In this role, you'll use your senior level accounting expertise to guide a talented team, review and elevate their bookkeeping work, communicate with clients, and deliver financial insights that drive results. You'll also play a key role in developing our local presence and shaping the future of our services.
What You'll Do:
Lead and coach a team of accountants, ensuring top-quality client work and communication.
Present financial reports, analyze cash flow, and guide clients through business decisions.
Manage deadlines, review deliverables, and support team development.
Develop local business relationships and help grow Limestone's brand in the community.
Stay hands-on with client work and internal systems, ensuring smooth operations.
Continuously learn and contribute to training and company-wide initiatives.
What You'll Need:
Bachelor's degree in Accounting or Business
5+ years of experience in bookkeeping or accounting
Strong Excel and QuickBooks skills
Excellent communication, organizational, and leadership abilities
Detail-oriented, self-driven, and committed to client success
Why Limestone?
$65K-$70K starting salary (DOE) + performance raises in Year 1
Health insurance covered up to $330/month
Cell phone stipend, AFLAC, and 401(k) match
$50K company-paid life insurance
Generous PTO + rollover options
A fun, supportive culture focused on growth, accuracy, and work-life balance
Ready to Lead the Way?
If you're ready to empower clients, grow a team, and make a difference in the Brookings business community-apply today!
Client Manager - Brookings
Customer success manager job in Brookings, SD
Job Description
Client Manager- Accounting - Brookings, SD
Are you someone who likes to connect with others and have 5+ years of accounting experience? Are you ready to lead, inspire, and grow? Limestone Bookkeeping is looking for an experienced Client Manager to join our Brookings office and take charge of client relationships, team leadership, and market development.
In this role, you'll use your senior level accounting expertise to guide a talented team, review and elevate their bookkeeping work, communicate with clients, and deliver financial insights that drive results. You'll also play a key role in developing our local presence and shaping the future of our services.
What You'll Do:
Lead and coach a team of accountants, ensuring top-quality client work and communication.
Present financial reports, analyze cash flow, and guide clients through business decisions.
Manage deadlines, review deliverables, and support team development.
Develop local business relationships and help grow Limestone's brand in the community.
Stay hands-on with client work and internal systems, ensuring smooth operations.
Continuously learn and contribute to training and company-wide initiatives.
What You'll Need:
Bachelor's degree in Accounting or Business
5+ years of experience in bookkeeping or accounting
Strong Excel and QuickBooks skills
Excellent communication, organizational, and leadership abilities
Detail-oriented, self-driven, and committed to client success
Why Limestone?
$65K-$70K starting salary (DOE) + performance raises in Year 1
Health insurance covered up to $330/month
Cell phone stipend, AFLAC, and 401(k) match
$50K company-paid life insurance
Generous PTO + rollover options
A fun, supportive culture focused on growth, accuracy, and work-life balance
Ready to Lead the Way?
If you're ready to empower clients, grow a team, and make a difference in the Brookings business community-apply today!
#hc206969
Customer Service Manager
Customer success manager job in Sioux Falls, SD
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Customer Service Manager
Location: Sioux Falls, SD (On-site or Hybrid)
Experience Required: 57+ years in customer service leadership or management
About Wild Oak Boutique
Wild Oak Boutique is one of the fastest-growing womens fashion brands in the Midwest, known for our premium denim, inclusive sizing, and commitment to delivering an exceptional customer experience. As our business expands, were looking for a dedicated and experienced Customer Service Manager to support our growth and help elevate the service standards our customers love.
About the Role
The Customer Service Manager will oversee the day-to-day operations of our customer service team, ensuring all customer inquiries from product questions to post-purchase support are resolved efficiently, accurately, and with genuine care. This role is ideal for someone who thrives in a fast-paced e-commerce environment, enjoys coaching and developing teams, and understands the impact a great service experience has on brand loyalty.
Key Responsibilities
Lead, support, and mentor customer service representatives to deliver exceptional service.
Oversee daily workflows across email, chat, social media, and Gorgias to ensure timely and consistent responses.
Train new hires and develop ongoing training materials to maintain high performance standards.
Partner closely with warehouse, operations, and marketing teams to resolve escalations and improve the customer journey.
Manage returns, exchanges, and claims with a balance of customer satisfaction and company policy.
Monitor performance metrics and KPIs to ensure service goals are consistently met.
Review customer feedback to identify trends, reduce repeat issues, and improve internal processes.
Collaborate with leadership to refine service policies and maintain brand voice across all customer touchpoints.
Stay updated on best practices, tools, and technology that enhance customer service operations.
Qualifications
57+ years of experience in customer service or customer support management (e-commerce or retail preferred).
Strong working knowledge of Shopify, Gorgias, and social media platforms.
Demonstrated experience leading and developing high-performing teams.
Excellent communication, problem-solving, and conflict-resolution skills.
Highly organized with strong attention to detail and ability to juggle multiple priorities.
Customer-first mindset with a passion for elevating the customer experience.
Ability to work on-site in Sioux Falls, SD, with hybrid flexibility based on performance.
Perks & Benefits
Competitive salary + performance-based bonus
Employee product discounts
Collaborative, supportive company culture
Opportunity to play a key role in shaping the customer experience as Wild Oak continues to grow
Customer Service Manager - Minnesota/South Dakota Territory
Customer success manager job in Watertown, SD
Job DescriptionDescription:
Ideally, the person in this position would physically reside in the northern territory in South Dakota or western part of Minnesota to be in close proximity to the clients assigned.
Who we are and what we value:
Feed Energy works at the intersection of feed, fuel, and agriculture, building a nearly four-decade legacy of stewardship in various industries. We support how America nourishes its people and powers its economy. Our team is made up of growth-minded individuals, who are dedicated to transforming global practices in feeding and fueling, driving innovation across the industries we serve. We create circular economies, developing sustainable, low-carbon products and processes. Join us if you're looking for a dynamic environment to contribute to shaping a sustainable future for feeding and fueling the world.
We help feed the world by providing safe, energy-based nutrition solutions.
Creativity - Stewardship - Impact - Integrity - Healthy Relationships
What we are looking for:
The Customer Service Manager is responsible for fostering long-term, profitable relationships with our customers. This role serves as the primary point of contact for assigned accounts, ensuring their needs are met and identifying opportunities to deliver additional value. The Customer Service Manager works closely with cross-functional teams to execute account plans, monitor customer satisfaction, and drive growth through expanded products, services, and solutions.
This position requires high energy, strong listening skills, and the ability to build rapport with multiple decision-makers across diverse customer locations. The ideal candidate is someone who can travel extensively, understand each customer's unique priorities, and proactively create value at every touchpoint.
Requirements:
What you will do:
Grow and nurture strong customer relationships with leaders across your assigned accounts, serving as their go-to resource and strategic advisor.
Dive into your customers' business-their objectives, operations, challenges, and competitive landscape-to uncover opportunities to elevate their experience and drive mutual growth.
Develop and execute tailored account plans that bring together the right internal expertise and resources to exceed expectations.
Orchestrate cross-functional collaboration (Commercial, Supply Chain, Logistics, Mechanical Service, and more) to ensure smooth delivery of products and services and to quickly resolve any issues.
Stay ahead of trends and performance indicators, proactively recommending solutions that strengthen partnerships and increase lifetime value.
Anticipate the ever-changing needs of customers, offering proactive insights and solutions before they ask.
Spot and champion opportunities for new products, services, or process improvements that enhance customer experience and deliver measurable value.
Evaluate pricing needs and profitability levers, supporting competitive yet sustainable pricing strategies for each customer.
Build a strong internal and external network to support account activities and deepen collaboration across the organization.
Be the “voice of the customer”, sharing meaningful insights with Product, Marketing, and cross-functional teams to fuel innovation and continuous improvement.
Bring our company values to life in every interaction-with customers, colleagues, and community partners.
Take on additional opportunities and responsibilities that contribute to team success.
What you will need:
Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing, Supply Chain Management).
Proven track record in account management, customer service, or related roles.
Strong communication and interpersonal skills, capable of tailoring style and approaching both low-volume customers and complex, high-visibility corporate clients.
Strong problem-solving and analytical abilities.
Ability to manage multiple priorities and work collaboratively across teams.
Customer-centric mindset with a passion for delivering exceptional service.
Knowledge of the industry and competitive landscape is preferred.
Account Manager
Customer success manager job in Watertown, SD
First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Manager at our FMSI at Reliabank location to maintain relationships with our valued clients by helping them with their insurance protection needs. Account Managers manage a portfolio of accounts, ensuring their satisfaction and the retention of those clients. FMSI uses our core values of Exceptionalism, Collaboration, and Resourcefulness to enthusiastically serve our clients, colleagues, and communities.
About First MainStreet Insurance:
First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local insurance agencies. Its mission is to help agencies preserve their hometown identity while gaining access to broader resources, expanding carrier markets, and the operational strength needed to stay competitive.
FMSI operates as an affiliate of TrueNorth Companies, a leading insurance and risk-management firm. TrueNorth established FMSI as a strategic platform to connect with and elevate community-based agencies across the Midwest. For years, FMSI has delivered innovative solutions and personal, relationship-driven service to meet our clients' evolving needs. Our integrated platform spanning risk management, employee benefits, and personal financial strategies creates a comprehensive approach to the complex challenges of today's world.
Come join our amazing team!
What FMSI Offers:
FMSI offers a lineup of excellent benefits to all full-time employees, including:
Annual Bonus
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with Company Contributions
Paid Time Off (PTO): Paid time off ensures rest and balance, plus 11 paid holidays
Donation Match Program
Tuition reimbursement and paid certifications, licenses, and designations
Employee Assistance Program (EAP) and wellness program with financial incentives
$3,000 Referral Bonus
Essential Job Functions & Responsibilities:
Foster and maintain client relationships by managing a book of business that may or may not have Risk Advisor or Account Specialist support
serve as a contributing member of an exceptional, resourceful, and collaborative High-Performance Team (HPT)
Regularly communicate with accounts to proactively address concerns, gather feedback and identify opportunities for account growth
Monitor and report information from clients to ensure we are assisting in minimizing exposures
Seek opportunities to round out accounts to ensure we are fully mitigating the client's risk through insurance coverage
Monitor account satisfaction levels and take proactive measures to ensure high levels of account retention
Market new business and/or renewal business, could be in conjunction with a Risk Advisor or independently
Accurately manage assigned account activity in our agency management system (EPIC) and ensure all deadlines are met
Embrace the tools provided including following established workflows & processes
Seek and develop opportunities to increase knowledge of insurance industry trends and market conditions
Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
Assist with agency autonomy items including marketing, facilities as appropriate for your agency location
Maintain confidentiality of client and company information
Perform other duties, as assigned, appropriate to the position
Skills & Competencies:
Proven experience in customer service and/or customer relationship management
Desire to obtain license as required within 30 days of hire, if not currently licensed
Experience in the insurance industry is preferred
Proven experience in customer service and/or customer relationship management
Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
Exposure to agency management software tools, such as Epic
Ability to collect, analyze, and interpret insurance-related data
Actively staying informed on industry developments, including new trends, market conditions, and competitor activity, to offer up-to-date advice and solutions
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
Excellent organizational and time management skills, with the ability to prioritize and handle multiple client accounts simultaneously
Demonstrating a continuous learning mindset by actively seeking opportunities for professional development and staying updated on insurance industry trends
The primary language of First MainStreet is English. Excellent communication skills are defined as the ability to actively listen for total comprehension, ask questions that enhance the understanding of a certain topic, and relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms. Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type (up to 8 hours a day). Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
So, Why FMSI?
We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.
First MainStreet Insurance makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
Apply today!
Auto-ApplyRWD Engagement Manager
Customer success manager job in Pierre, SD
Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.
Together, we help our clients:
+ Assess the market need and competitive landscape
+ Know precisely which drugs to prioritize in their portfolio
+ Find out where the launch difficulties will be-before they're difficulties
+ Track and improve market access post-launch
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don't just deliver information and insights. We deliver answers you can act on.
**About The Role:**
As a Norstella RWD Engagement Manager, you will lead the day to day execution of a client project to help clients achieve their goals. You'll work directly with clients and take ownership of the overall project and its end products while guiding and coordinating individual team members.
You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance.
Project work typically includes understanding client objectives, refining data to meet specific clinical specifications, developing insights for presentation, and coordinating across other client projects to ensure a coordinated program effort. You will ensure client objectives have been achieved and facilitate a successful hand-off to our client support teams. Key responsibilities include:
+ Lead the day to day execution of a client project while guiding individual team members. Serve as the main client point of contact for strategic project engagements and internal team lead. Address client questions independently and provide subject matter perspective regardless of project scope. You will take ownership of the overall project and it end products.
+ Partner with internal Norstella resources to support implementation opportunities across the Norstella family of companies.
+ Exhibit a client-first mentality with responsiveness, updates on market events, and facilitate discussions at end of projects to support opportunity for follow-on work discussions.
+ Adhere to Norstella standards regarding engagement management, project delivery, and team collaborations.
+ Maintain and update client and project documentation.
+ All other duties, as assigned.
**Required Experience:**
+ 5-6 years of experience in life sciences strategy consulting AND program management, with an emphasis in Real World Data Strategy or similar roles within biopharmaceutical / pharmaceutical commercialization
+ Demonstrated ability to manage multiple workstreams / teams at one time & create complete, "client-ready" deliverables with creative analyses for partner review
+ Demonstrated deep understanding and breadth of experiences across the market access and real world data landscape.
+ Experience in mentorship & development of junior managers & associates
+ Comprehensive understanding of life science and pharmaceutical engagement strategies and tactics, acting as a thought partner to clients
+ Significant experience with data analytics and quantitative models to support strategic client engagements
+ Strong team player, ability to work with cross-functional staff, but able to work autonomously with little direction.
**The guiding principles for success at Norstella:**
+ Bold, Passionate, Mission-First
+ Integrity, Truth, Reality
+ Kindness, Empathy, Grace
+ Resilience, Mettle, Perseverance
+ Humility, Gratitude, Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $165,000 to $185,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Supervisor/Manager Part-Time
Customer success manager job in Sioux Falls, SD
Part-Time Manager Opportunity
Join the team. Drive Sales. Be the Most You!
At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.
Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.
About You
Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
Customer-First Mentality: You get people, and you love making them feel confident and empowered.
Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.
Job Requirements
You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
You have completed some high school and have at least one year of retail management experience.
You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
You are passionate about providing our customers with opportunities to express themselves freely every day.
You are energized by interacting with customers and stive to provide excellent service throughout their visit.
You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
You are a driven team player with a positive attitude and willingness to learn.
You're self-motivated and organized, as some of our stores may require you to work alone at times.
You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
You can create a curated fashion look with product during your shift.
Perks and Benefits
Epic Employee Discount: Score the latest accessories at an amazing discount!
Career Glow-Up: Real opportunities for promotions and career growth.
Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.
Compensation Range: $13.00 - $14.50
Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.
Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.
Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.
*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.
Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Information received relating to accommodation will be addressed confidentially. To request accommodation, please email ********************. Only messages sent for this purpose will be considered.
Auto-ApplyCoproduct Sales Manager -Watertown or Aberdeen Area, SD
Customer success manager job in Watertown, SD
Coproduct Sales Manager
Location: Watertown or Mina, South Dakota Department: Commodities Position Type: Full-Time, Exempt
Are you ready to grow your career in the renewable fuels industry?
Glacial Lakes Energy (GLE) is seeking a dynamic and experienced Coproduct Sales Manager to join our team in Watertown or Aberdeen area, SD . With four ethanol facilities across South Dakota and a team of over 200 professionals, we are committed to creating value for our stakeholders and protecting the environment.
About Us
At GLE, we live by our mission: “Creating Value for our Stakeholders and Protecting our Environment.”Our Core Values-Integrity, Professionalism, Accountability, Respect, and Teamwork-guide everything we do. Join us in making an impact on the renewable fuels industry while contributing to a sustainable future.
Job Summary
The Coproduct Sales Manager is responsible for using commodity marketing and sales fundamentals to build, manage, and maintain business relationships through sales, marketing, and referrals. This position is also heavily involved in logistics to ensure smooth operations across GLE's ethanol facilities. Regular regional travel is required, including occasional overnight trips.
Employment in this role is contingent upon successfully passing pre-employment requirements.
Key Responsibilities
Develop and manage local and regional sales relationships for distiller's grains (DDG) and distiller's corn oil (DCO).
Build and maintain a customer database for modified, wet, and dried DDG and DCO.
Exercise independent discretion in financial commitments on behalf of GLE.
Demonstrate knowledge of DDG, grain marketing, and crush margin management fundamentals.
Monitor and coordinate distillers' inventory quality and quantity across all plants.
Oversee logistics for local truck DDG/DCO sales, hopper/tanker freight, and rail shipments.
Manage DCO transloading business at Watertown and Mina locations.
Maintain accurate records of sales, receivables, and freight payables.
Host informational and sales meetings with producers and feed company representatives.
Provide expertise to producers on animal feed rations.
Collaborate with operations teams on production and inventory planning.
Contribute to financial forecasts and budgets as needed.
Ensure timely, accurate, and thorough completion of work with a strong focus on customer service.
Travel regularly within South Dakota; occasional overnight travel required.
Perform other duties as assigned.
Qualifications
BS/BA in agricultural science, economics, chemistry, biology, or related field. (or equivalent experience)
Proven field sales experience; 2+ years in a related manufacturing industry preferred.
Strong communication skills, both written and verbal, across diverse audiences.
Knowledge of USDA programs relevant to grain producers.
Experience with Agris software preferred.
Must be able to read, write, and speak English fluently.
Benefits
At GLE, we believe in supporting employees personally and professionally with a competitive and comprehensive benefits package, including:
Health & Wellness: Medical, Dental, Vision, Life, and Disability Insurance
Financial Security: 401(k) Retirement Savings Plan, Flexible Spending Account
Professional Development: Tuition Reimbursement, Continuous Education Programs
Work-Life Balance: Generous Paid Holidays, Vacation, and Sick Leave
Extras: Relocation Assistance, Annual Incentive Program, and a Supportive Work Environment
Why Join GLE?
Mission-Driven Work: Contribute to renewable energy and environmental sustainability.
Collaborative Culture: Work in a respectful, professional, and team-oriented environment.
Growth Opportunities: Take advantage of ongoing professional development and career advancement.
Apply Now
Ready to make an impact in renewable fuels? Apply today at workforcenow.adp.com and take the next step in your career with Glacial Lakes Energy.
Equal Opportunity Employer
GLE provides equal employment opportunities to all applicants and employees, regardless of age, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status.
Auto-Apply