Customer success manager jobs in Sunrise Manor, NV - 235 jobs

* Candidate must reside in MST or PST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: The Customer Success Manager serves as the direct support function to some of RingCentral's most valued and high-profile customers. As a critical piece of our land and expand efforts you will be a point person for our larger customers and will interface and orchestrate internal efforts with acquisition, implementation, technical support, etc. You will be positioned as a subject matter expert and all-around resource for servicing client's needs. To succeed in this role you must meet the following requirements: Develop strong customer relationships and serve in the role of RingCentral trusted partner. Proactively drive adoption across RingCentral's multiple product technology stack to ensure customers are maximizing ROI. Ensure customer satisfaction: facilitate QBRs, execute on mutual success plans, address technical demands, engage appropriate resources to ensure issues are being handled and escalated in a timely matter. Mitigate churn risk and protect portfolio MRR growth. Maintain and grow monthly recurring revenue for RingCentral's most valued customers. Project Management - quarterback internal and external initiatives. Act as sales liaison, build internal relationships to help drive growth expansion inside of the account, manage partner relationship to better support premium RingCentral customers. Partner cross-functionally with support, professional services, sales and marketing segments to create customer success that drives positive customer satisfaction and account growth. Execute and build out an Adoption strategy through consistent weekly, bi-weekly or quarterly business reviews to have a proactive approach with the account base. Desired Qualifications: 3 to 7 years plus of direct and verifiable major accounts-level customer success experience. Proven track record of success with a verifiable history of exceeding customer satisfaction and adoption goals. Driven by personal, team and company achievement with a commitment to excellence. Possess that rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality. Strong analytical, problem-solving and dot-connecting skills with the ability to develop quick, accurate situational awareness. Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues. Experience and comfort interacting with and influencing C-level executives. Strong communication skills - written and verbal - with understanding of situational best practices. Excellent presentation skills - from small to large audiences. Ability to lead, manage or influence both internal RingCentral resources as well as customer resources to achieve successful outcomes. Experience with VoIP technology, Contact Center technology and terminology including SIP, RTP, QoS, COS, and codecs preferred. Knowledgeable in advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred. BS or equivalent education and relevant experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, Nevada, Washington, California the compensation range for this position is between $70,700 and $113,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada's pioneering spirit. As a full-service bank, we offer a complete range of consumer , private , and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank's Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect-we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one , 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague- led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with. We are now accepting applications for a Professional Banking Relationship Manager to join our team. Position is located at our corporate office in Las Vegas and is fully in office. Essential Functions: * Maintain a high level of client satisfaction in generating, managing and servicing a portfolio of clients who meet the qualifications by virtue of net worth and income. * Responsible for generating, retaining and expanding lending, investment and deposit relationships with new and existing clients. * Develop, generate and follow-up on new client leads through existing clients and referrals from other bank departments. * Responsible for sales, self-management, credit analysis, proper loan structuring, applicant interviewing, and perceptive character judgment. * Other duties as assigned. Qualifications: * Requires Bachelor's in business, Finance or related field and 4+ years of experience in banking, lending, credit analysis, sales or other directly related experience. * 3+ years of relationship management experience. * Extensive knowledge of banking products and procedures, consumer and commercial credit structuring and client relationship management skills. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day) * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products Pay range (depending on experience): $100K to $150K + eligible for annual discretionary incentive based on performance

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Drive Strategic Lending & Build High-Impact Relationships Are you ready to take ownership of a growing portfolio and play a critical role in shaping the success of high-profile data center transactions? As a Portfolio Relationship Manager, you'll be at the forefront of our lending operations, working directly with top-tier sponsors, financial institutions, and internal teams to drive deal execution, underwriting, and portfolio growth. In this role, you'll do more than just manage loans-you'll be a key partner in sourcing new transactions, negotiating complex credit structures, and ensuring seamless execution from origination to funding. You'll also lead a team of talented portfolio managers, mentoring and shaping the next generation of financial professionals. What You'll Do: * Be a Dealmaker - Partner with the Group Leader to source, structure, and execute new lending opportunities with sponsors and financial institutions. * Own the Credit Process - Lead the underwriting and credit approval process, ensuring transactions align with our strategic goals and risk framework. * Manage High-Value Portfolios - Oversee existing and new transactions, handling loan modifications, compliance tracking, legal documentation, and financial analysis. * Build Key Relationships - Act as the central point of contact for borrowers, sponsors, legal advisors, risk teams, and internal stakeholders, ensuring a seamless lending experience. * Lead & Develop Talent - Manage a team of portfolio managers, providing mentorship, training, and oversight to drive operational excellence and career growth. * Navigate Complex Deals - Leverage your deep industry knowledge to navigate credit structuring, due diligence, and market trends in the data center financing space. What You Bring: * 4+years of experience in credit underwriting, financial analysis, and portfolio management. * 2+ years of strong industry knowledge in data centers, infrastructure, or commercial lending. * 2+ years of expertise in financial modeling, risk assessment, and loan structuring. * 2+ years of proven ability to manage client relationships and negotiate deal terms. * 4+ years of advanced skills in Microsoft Suite (Excel, PowerPoint, Outlook, Word, Access). * 2+ years of formal credit training (preferred), but strong analytical and structuring skills are key. * Bachelor's degree Business, Finance, Accounting, Economics or other related discipline, or equivalent related experience required. Why Join Us? * High-Impact Role - Be at the center of complex, high-value transactions with direct visibility from leadership. * Growth & Leadership - Take ownership of your portfolio while mentoring a team and shaping the future of our lending operations. * Collaborative Culture - Work alongside top-tier professionals in a fast-paced, team-driven environment. * Exciting Industry - Play a pivotal role in financing the infrastructure that powers the digital world. If you're a strategic thinker who thrives on structuring deals, building relationships, and leading teams, we want to hear from you. Apply now and take your career to the next level! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank is Pay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $118,860.00 - $203,760.00 per year

Under a significant level of guidance and direction, provides customer service for one HCM product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with company policies and procedures. Responsibilities Discover Your Passion and Develop Your Expertise. This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at the company are passionate about customers' needs and wants. We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you deserve so you can focus on reaching your fullest potential. In this role, you will Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states. Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients. Provide online support, troubleshooting and handle escalations. Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution.

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply's products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions. Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders. Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting. Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations. Analyze data to identify opportunities for customer experience improvements and business growth. Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value. Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams. Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders. Maintain and update customer records in the CRM system. Identify and manage at-risk accounts and develop churn prevention strategies. Assist in the renewal process and identify upsell and cross-sell opportunities. Conduct and lead customer training after new product features are released or new products are offered. Conduct analytics to monitor the success and performance of implemented solutions. Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply. Develop and maintain a thorough understanding of the company's products, technologies and systems, processes and overall business requirements, the customer's structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies. Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors. Any other duties and responsibilities as may be assigned to you by the company consistent with your position. Who You Are Bachelor's degree in Business, Marketing, or related field Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role Strong interpersonal skills with a focus on building customer relationships Excellent verbal and written communication skills Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required Ability to analyze data and identify trends Experience preparing and presenting reports, data analyses and presentations Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms Highly organized and detail-oriented Self-starter with a proactive approach to problem-solving Ability to work in a fast-paced, team-oriented environment Ability to travel up to 40% of the time Bonus Points A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Fluent in other languages than English Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you! Commitment to Diversity and Equity.If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply. Search Firm Representatives Please Read CarefullyWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team. Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. - - - - - - - - - - At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information please see the Applicant Privacy Statement or feel free to contact us directly.

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments to our ecommerce clients and operates in a manner consistent with being recognized as the premier fulfillment provider in our space. His/her approach must create value by delivering consultative and proactive client engagements. Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and resolutions that last. These principles are imbedded in our Continuous Improvement Culture with team members across all departments working together to create satisfied clients. He/she will follow the Boxzooka Client Experience Playbook, a process for building outstanding client support services. In this role it is critical to be the conduit of information, data, analytics and insight between our brands' and our operations that support them. This candidate will facilitate the mutual respect and effective communication vital to this process, while maximizing Boxzooka's revenues and ensuring that the highest quality service standards are met. Essential Duties and Responsibilities: Maintaining the client advocate stance. Lead the Client Experience Organization and facilitate the growth of employees as they serve our clients. Create value with consultative and proactive engagements. Becoming entrenched in the business of our clients, understanding their products, strategies and their own organizational workflow. Leverage the Client Experience Playbook to drive results and continuous improvement. Collaborate with operations to find efficiencies and drive towards positive results. Be a proactive member of the Boxzooka Leadership Team by clearly communicating performance levels, areas of opportunity and strategies for outstanding client support. Publishing a summary of weekly client activities highlighting successes and monitoring SLAs. Review the operational processes and provide feedback to the clients and/or internal team on recommendations where efficiencies and cost savings can be realized. Collaborate with fulfillment team to manage client specific service level agreements for all aspects of the workflow Summarize client ticketing data and provide analysis Address all "escalations" and/or ensure that they are properly communicated with the management team for resolution. Obtain client forecasts and communicate information with our operational peers to make them successful in execution. Audit client forecasting accuracy. Requirements: E-commerce, distribution and/or strong management experience is a plus. Account management leadership experience in a service-oriented company. Must possess strong written and verbal communication skills. Excellent problem-solving capabilities. Proficient with all MS Office applications - especially MS Excel and PowerPoint. To shine in this role, the ideal candidate will possess: A proven track record in managing customer support teams. Key traits, such as; Initiative, Resourcefulness, Decisiveness, Drive, Adaptability, and Motivational Leadership An understanding of the client management role and required responsiveness to client needs. Strong influence skills and ability to manage and coordinate business projects with the clients. The ability to work on multiple projects, manage time and meet deadlines. Strong collaborative teamworking skills and ability to work in a high-pressure environment A startup mentality and drive focused on being proactive, not reactive. About Boxzooka Boxzooka is a technology driven, retail and eCommerce fulfillment solutions provider headquartered in Secaucus, NJ with locations throughout the country. We provide fulfillment services to some of the country's fastest growing internet and retail brands.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **The Role** Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a post sales, customer-centric role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. **Your day-to-day** + Guide customers through each phase of their Proofpoint journey, serving as a trusted advisor through specific activities aimed at providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their strategic goals and leverages language meaningful to them. Secure approval from your customers' decision makers on the CSP's content and timeline. + Meet regularly with customers for health checks to review product adoption and provide them with specific, actionable guidance on how they can get more value from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured feedback to product management. + Identify At Risk customers that are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on track. + Engage appropriate team members from cross functional groups such as Sales, Marketing, Engineering, Support, and Professional Services to help address underlying causes of churn and dissatisfaction. + Learn and document your customers' environment to ensure their success with the current tech stack and identify opportunities for new solutions to address their pain points or help them exploit new markets. **What you bring to the team** + 4-year college degree in a business area, technical area or equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple technology areas + Demonstrate a thorough knowledge of customer success principles and the rationale for the related behavior + Current knowledge of Proofpoint products or similar and proven curiosity to learn configure flagship products in best practice. + Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced + Demonstrate a high level of engagement with customers and colleagues, managing interactions in a professional manner with a focus on achieving mutual positive results + Proven ability to influence colleagues and customers to act in high impact situations. + Extensive knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security + Current knowledge of cybersecurity solutions and productivity suites. + Proven ability to effectively lead in a team environment as well as independently pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + Excellent communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with a solid understanding of project management methodologies + Ability to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to successful projects and demonstrating scale of new initiatives + Ability to work independently, ability to adapt quickly, positive attitude + Travel: Moderate travel (25%+) Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer Success organization, responsible for the successful delivery and long-term performance of complex, multi-year statewide K-12 assessment programs. This role owns program strategy, execution, and outcomes for high-visibility state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a trusted advisor to state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for a portfolio of large-scale, multi-year state and consortium assessment contracts. + Own **end-to-end program accountability** , including scope, budget, timelines, service levels, risk management, and contractual compliance. + Act as the **primary executive-level point of contact** for state departments of education, facilitating governance structures, steering committees, and regular executive briefings. + Define program vision, success metrics, and long-term roadmaps in partnership with state stakeholders and internal leadership. + Lead and coordinate cross-functional teams across assessment operations, product, psychometrics, technology, data, implementation, sales, and customer success. + Anticipate, identify, and mitigate **strategic, operational, and compliance risks** , driving corrective actions and escalation as needed. + Ensure assessment programs are delivered in alignment with **state and federal accountability requirements** , accessibility standards, and testing policies. + Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes. + Drive continuous improvement by standardizing **program management frameworks, tools, and playbooks** across state assessment engagements. + Serve as the **voice of the customer at the enterprise level** , influencing product direction, assessment design, operational processes, and service enhancements. + Partner with sales and executive teams to support **contract renewals, amendments, and growth opportunities** , including participation in RFP responses and oral presentations. + Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence and scalability. + Prepare and deliver executive-ready communications, including program reviews, risk assessments, and strategic recommendations. + Represent the organization as a thought partner in state education discussions related to assessment, accountability, and implementation best practices. + Perform additional duties as assigned in support of organizational goals. **For this role as a Customer Success Senior, you should have:** + Expert-level **program and portfolio management** capabilities, including governance, financial oversight, and multi-vendor coordination. + Demonstrated success managing **high-risk, high-impact state or government contracts** in regulated environments. + Deep expertise in **K-12 education systems** , with significant experience in **statewide assessment programs** . + Strong understanding of **assessment policy, psychometrics, accessibility, and compliance requirements** . + Exceptional executive communication and stakeholder-influence skills. + Ability to lead through ambiguity, resolve complex issues, and make data-informed strategic decisions. + Proven experience influencing cross-functional teams and senior leaders without direct authority. + Strong leadership, coaching, and mentoring skills. **Bonus Points:** + 7+ years of experience in program management, assessment operations, customer success, or implementation within education, edtech, or assessment organizations. + Extensive experience working directly with **State Departments of Education** and state assessment initiatives. + PMP or equivalent program management certification preferred. Additional bonus for hitting CSM targets applies. #LI-Remote **The below compensation range is based on national market data and may vary by experience and location.** Salary Range $68,000-$93,500 USD **Benefits for eligible US employees include:** + World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth + Health Savings and Flexible Spending Accounts + 401(k) and Roth 401(k) with company match + Paid Vacation and Sick Time Off + 12 Paid Holidays + Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program + Tuition Reimbursement + Life & Disability Insurance + Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! **Equal Opportunity Employer** Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here . **Reasonable Accommodations** Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . **Employment Authorization** Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************

BC is excited to offer a fantastic opportunity to drive our sales strategy in the vibrant Arizona and/or Nevada markets for water and wastewater engineering and consulting services. As a Client Service Manager, you will step into a well-established business and bring your skills and experience to build on and expand our operations. You will collaborate closely with our technical leaders, project managers, and marketing team to shape our growth strategy. This role is perfect for someone eager to advance their career and take on new challenges in a supportive and successful environment. We offer flexible, hybrid work arrangements from our offices in Phoenix and Las Vegas. Remote arrangements at other locations in the state will also be considered. Join us and make a significant impact while growing your career in a thriving market! The Arizona/Nevada market is a dynamic and growing segment of our business, necessitating superior client service, innovative and sustainable solutions, and robust collaboration with our technical service providers and client contacts. This role is strategic and ideal for a professional committed to delivering outstanding client service and achieving positive outcomes for both the environment and our clients. Detailed Description: * Develop and expand relationships with clients. Collect and synthesize market and stakeholder intelligence to build stronger relationships at all levels within the client organization. * Lead, manage, and facilitate the Client Service Team (CST). * Develop, maintain, and communicate the client's strategic vision and business case to the CST and BC business leaders. * Communicate and demonstrate the value of BC services to our client's business through tangible results they recognize. Exhibit professional acumen while providing direct project oversight and engagement. * Fully understand the client's business and desired outcomes. Regularly engage clients to comprehend their business interests. * Responsible for developing and driving sales and business goals for the Arizona and/or Nevada Water and Wastewater market. * Engage and cultivate client service teams to support the understanding and delivery of client needs and expectations. * Create client engagement strategies and pursuit plans, actively leading in key opportunity proposals, positioning, teaming, messaging, and interviews. * Understand and apply knowledge of market trends and drivers. * Serve as project manager or senior technical resource for key clients. * Ensure high-quality client services, clarity on work products, and delivery of high-quality services within budget and schedule constraints. * Utilize internal systems for communication, tracking, and collaboration on projects and opportunities. * Support the development of staff members, particularly concerning exceptional client service delivery, strategic planning, and effective communication. * Meet identified performance metrics, including annual sales goals, project budgets, and schedules. * Leverage resources, experience, and skills of the firm to support client goals. * Participate in professional societies, fostering connections for BC and technical professionals in support of client goals. * Serve as a mentor to mid-level and rising professional staff. Desired Skills and Experience: * B.S. degree in related engineering field (Civil, Environmental etc.) required; M.S. degree in related engineering field with a focus on civil or environmental engineering preferred. * Professional Engineer registration in the State of Arizona or Nevada preferred. * A minimum of 10 years' experience in consulting and engineering services in the water/wastewater sector with progressive responsibilities including business development and project delivery for wastewater treatment, collections, water treatment, and/or water distribution. * Demonstrated ability to communicate effectively with clients, lead project teams to meet project requirements, and provide strong business growth results in management roles. * Proven track record of successfully managing projects, delivering on time and on budget while meeting or exceeding client expectations. * Proven understanding of environmental and regulatory drivers for clients and projects. * Knowledge of business and management principles involved in sales portfolio management, strategic planning, resources allocation, leadership. * Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required. * Ability to motivate others and lead teams to implement plans for projects and client pursuits. * Valid driver's license and good driving record * Proficiency with Microsoft Suite including Word, Outlook, Project, Excel, and PowerPoint is required. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A: $145,000- $199,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act #WEFTEC25

Job Title: Private Client Manager Reports to: Store Director Division: Retail The PCM will play a pivotal role in driving the acquisition of new customers, focusing on building relationships and expanding our client base outside of the traditional store environment. This role requires a blend of strategic networking, relationship-building, and event curation to engage potential clients and enhance their experiences with our brand. Key responsibilities will include identifying and pursuing new customer acquisition opportunities through social clubs, being part of networking events, and carrying out personalized experiences, such as manufacturer visits and other bespoke offerings. The PCM will work closely with store management to develop unique strategies tailored to each potential customer, ensuring exceptional service and creating lasting, meaningful connections. The PCM is a motivated and driven individual with a passion for client engagement, and a strong ability to create and nurture relationships through innovative, outside-the-box approaches. JOB RESPONSIBILITIES · Identify and acquire new clients by proactively networking and engaging with potential customers outside of the store setting. · Curate and host exclusive events, such as manufacturer visits, private viewings, and bespoke experiences, designed to introduce prospective clients to the brand. · Develop strong relationships with key social clubs, organizations, and communities to tap into new customer networks. · Collaborate with the sales team to design personalized strategies for each new client, ensuring a seamless and tailored experience. · Track and report on customer acquisition efforts and provide insights on potential growth opportunities. · Ensure consistency of the Bucherer values through leading by example and inspiring, coaching and motivating staff · Retaining and expanding the customer base as well as obtaining information and evaluating it with regard to trends in the individual customer segments in the US, and the relevant surrounding market to your assigned base location. · Ensuring suitable activities and optimal support for VIPs · Cooperative partner with the sales staff and store leadership to drive revenue across product categories · Planning and implementation of marketing and activation activities (ROI driven) in close partnership with the local marketing team and Store Management. · Communication and monitoring of programs and sales promotion measures in active consultation/ cooperation with the Merchandising team and the Store Director · Presence at important events and invitations on site · Organization and implementation of events (ROI driven) · Participation in internal training and further education We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

The Client Experience Manager (CEM) is responsible for increasing sales in the assigned territory. The CEM will establish contact with existing customers, identify new opportunities and follow up on potential leads. The CEM will also monitor industry trends to identify emerging markets and develop plans to utilize those markets to expand revenue. Proven sales ability within the wide format graphics industry, superior analytical skills, understanding of customer needs and excellent communication skills are required. Responsibilities Utilize all available resources to reach out to prospects and turn those prospects into customers Collaborate with the management team to improve marketing materials and expand the company's marketing and sales presence Negotiate and close deals Attend industry association meetings and trade shows as appropriate to accumulate new leads and make productive contact with existing clients Stay on top of industry trends to identify potential opportunities for company growth Establish, develop and maintain positive business and customer relationships Generate sales reports, status reports and analysis of territory, communicating any customer needs, problems, competitive activities and potential for new products and services Promote the services of and coordinate with other Exploring, Inc. companies at every opportunity Coordinate sales effort with team members and other departments

This is an in-office position working out of either the Agilysys Alpharetta or Las Vegas offices. Local candidates only. Agilysys (NASDAQ: AGYS) is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants - helping them deliver seamless operations and unforgettable guest experiences. We're a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we're shaping the future of hospitality tech. For more information, visit **************** Position Overview We are seeking a proactive and strategic Customer Success Manager (CSM) to support and grow our customer relationships across the North America, Europe and Middle East regions. As a key liaison between our customers and internal teams, you will ensure customers derive maximum value from our solutions, drive product adoption, champion voice of customer, and identify opportunities for expansion. You will play a critical role in delivering an exceptional customer experience and fostering long-term partnerships. How You'll Make an Impact: * Product Adoption & Retention: * Develop and maintain strong relationships with assigned customers, business users and key influencers to ensure the highest level of customer satisfaction, product adoption and account reference-ability. * Collaborate with the onboarding team to ensure a successful and seamless transition of new customers post-go live. * Collaborate with the sales team to help identify and drive upsells opportunities for new products, licenses and partner integrations. * Operate with a zero-churn mindset by proactively soliciting and monitoring customer satisfaction, product usage and adoption to mitigate potential churn risk at all times. * Proactively follow-up on customer feedback and CSATs by ensuring all internal stakeholders are aware and appropriate remediations are put in place when required. * Partner with the sales team on market opportunities by providing insight on account health, satisfaction, usage and adoption. * Partner with the finance team on customer billing and assist with any collection issues to avoid account deactivations. * Relationship Strength & Depth, NPS: * Ensure any unique feature requests and/or custom delivery projects and commitments are appropriately identified, understood and carried through with the internal stakeholders needed to deliver on time and with the desired results. * Support internal stakeholders with customer communication, product updates, scheduling meetings, documenting business requirements, feature requests and satisfaction surveys. * Update and keep current all relevant customer contact information, meeting notes, emails and communications in Salesforce. * Assist in any other tasks and projects as assigned. What You'll Do: * Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers across multiple countries in North America, Europe and the Middle East. * Retention & Renewals: Monitor customer health metrics and engagement levels to drive satisfaction, reduce churn, and support contract renewals process. * Upsell & Expansion: Identify growth opportunities within existing accounts and partner with sales to drive upsell initiatives. * Voice of the Customer: Serve as the voice of customers by providing feedback to product, marketing, and support teams, helping influence product roadmap and strategy for the region. * Cross-Functional Collaboration: Work closely with Sales, Product, Marketing, and Support teams to align customer goals and deliver a cohesive experience. Qualifications * 5+ years of experience in managing customer relationships preferably in B2B software / SaaS * Must have knowledge and direct experience within luxury hotel, spa or wellness business in an operations/customer facing role * Experience using Book4time, Agilysys Spa, Agilysys Golf, and/or Agilysys Membership is preferred * Ability to support luxury hotel chains with standardized processes across accounts * Self-motivated, proactive, and able to thrive in a fast-paced environment * Excellent verbal and written communication skills - ability to articulate complex topics, issues and resolutions both orally and in writing * Must have strong business acumen, problem solving, multi-tasking and analytical skills * Flexibility in working outside normal business hours (where required) to meet with customers. * Excellent presentation skills, both online and in person * Proficiency across multiple platforms including Salesforce, Zendesk, Pendo, MS Office Suite would be considered an asset. Pay Transparency Base Salary Range: $80,000 - $90,000 The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience; the actual starting pay will vary within this range. Equal Opportunity Employer Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an Inside Strategic Account Manager to join our team. The Inside Strategic Account Manager (ISAM) is a senior inside sales professional responsible for generating new business, enhancing client relationships, and supporting the strategic growth of the business accounts. This role collaborates with leadership and the broader sales team to ensure every opportunity, from initial outreach to customer retention, is executed with precision and purpose. This position blends inside sales execution, account ownership, and event-driven engagement demanding strong sales expertise and effective cross-team collaboration to deliver measurable results. QUALIFICATIONS Two (2) to three (3) years of inside sales or strategic account management experience in technology, telecom, or SaaS. Demonstrated success collaborating with internal sales teams and cross-functional departments. Experience in event-driven sales or lead activation initiatives. Proficiency in CRM tools (Zoho preferred) and modern sales enablement platforms. Strong business acumen and ability to understand client technology environments. Executive-level communication and relationship management. Strong understanding of technology solutions (cybersecurity, networking, cloud, UCaaS, etc.). Collaborative mindset with ability to align sales and marketing efforts. Proven track record in high-performance inside sales environments. Exceptional organization, time management, and CRM discipline. Consultative and strategic selling approach with measurable results. RESPONSIBILITIES Manage and expand a defined book of business ensuring consistent communication, retention, and revenue growth. Drive new business through targeted outbound and inbound sales activity converting leads into qualified opportunities. Partner with technology consultants and sales engineers to deliver integrated, solution-based proposals. Conduct client discovery calls, business reviews, and account planning to identify new opportunities for engagement and upsell. Achieve and exceed monthly, quarterly, and annual sales goals with accurate forecasting and disciplined follow-up. Collaborate closely with technology consultants, strategic account managers, and sales leadership to align on pipeline targets and go-to-market initiatives. Support field sales efforts by coordinating outreach, qualification, and pre-sale communication. Participate in weekly sales syncs to share pipeline updates, event follow-ups, and account insights. Leverage the combined efforts of marketing, events, and sales to maximize participation and lead generation across campaigns. Provide feedback to improve internal sales processes, collateral, and messaging consistency across the team. Work with marketing and events to increase attendance and engagement for company-hosted and partner events. Build outreach campaigns around events ensuring top clients and prospects are invited, briefed, and followed up with. Convert event leads into qualified opportunities and maintain visibility in Zoho CRM. Represent the company at both virtual and in-person industry events, reinforcing the company's brand and relationships. Attainment of sales and revenue goals. New pipeline creation and conversion rates. Event participation and post-event conversion metrics. Account growth and retention. Collaboration and contribution to overall sales team success. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

PalAmerican Security - Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results? PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery. Responsibilities: Recruit, hire, and train new staff Provide performance feedback and recognize talent for management roles Ensure security officers are adequately prepared for their assignments Track and review KPIs with the Director of Operations Conduct site assessments and client visits Collaborate on recruitment needs and oversee client billing Scheduling and payroll management of portfolio Skills/Abilities Required: Excellent interpersonal and customer service skills Strong organizational skills and attention to detail Experience with handling emergency management and incident investigations Proficiency in Microsoft Outlook, Word, Excel Proficiency in scheduling and payroll software (i.e. WinTeam, E-Hub) Valid Driver's License with clean driving record Nevada Unarmed Security License (PILB) ability to obtain Armed License Be able to travel within the state of Nevada Ability to accept calls after work hours Education and Experience: Bachelor's degree with one year experience or equivalent experience in security At least three years of related experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Prolonged periods of standing or walking Ability to lift up to 15 pounds at times PalAmerican Care Culture At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction: Curious - We embrace continuous learning and encourage team members to seek opportunities for growth and innovation. Accountable - We uphold our commitments and take responsibility for our actions. Respectful - We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing. Exceptional - We strive for excellence in all we do, delivering outstanding service without compromise. Why CARE Matters We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated-without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement. How We Support and Reward Your Growth A rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values-creating a strong and sustainable culture. We recognize excellence through programs such as our monthly CARE awards-celebrating contributions at every level. With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws. We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed. Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance Referral program Flexible schedule

About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.About the Role We're looking for a Client Success Manager to join our Direct Marketing Services (DMS) team. In this role, you'll guide and support clients through onboarding and campaign execution, helping them make the most of their marketing investments. You'll be the go-to resource for clients providing expert guidance, education, and proactive engagement to ensure they see measurable results. Your role will involve collaboration, problem-solving, and a deep commitment to helping small businesses grow through Scorpion's Direct Marketing Services. What Your Success Will Look Like Successfully onboard and manage a portfolio of clients using Scorpion's Direct Marketing Services. Re-engage and motivate clients who pause or lose momentum during onboarding. Collaborate with clients to define clear marketing goals and create customized campaigns across email, direct mail, and text. Build, manage, and optimize audience segments within ServiceTitan Marketing Pro. Partner with internal creative and technical teams to develop effective marketing assets. Track and analyze campaign performance metrics (e.g., open rates, conversions, engagement) to identify opportunities for improvement. Ensure timely and thoughtful client communication and follow-up. Proactively identify areas for product enhancement and share client insights with your team. Who You Are And What You Bring Education Bachelor's degree in Marketing, Communications, Business, or a related field - or equivalent experience. Experience 2+ years of experience working with marketing or client success teams, ideally in a SaaS, marketing, or digital services environment. Experience with ServiceTitan Marketing Pro or similar CRM/marketing automation tools is a plus. Skills Excellent communication skills - you're clear, empathetic, and solution-oriented. Strong organization and attention to detail with the ability to manage multiple clients and projects. Creative problem-solver with a proactive mindset. Collaborative team player who values feedback and continuous learning. Comfortable analyzing data and using metrics to drive decision-making. Experience with copywriting or editing for marketing content (emails, campaigns, etc.) is a bonus. Our Scorpion Values Winning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected-and then some-driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team. Compensation We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location. The base salary range is $50,000 (entry-level) - $60,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions. Our Benefits We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow. 100% employer-paid medical, dental, and vision insurance Flexible paid time off, so you can rest, relax, and recharge away from work Paid parental leave Paid cell phone and service Remote office allowance Professional development and development courses Regular manager check-ins to drive performance and career growth through Lattice Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. Reasonable Accommodations Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Client Success Manager is responsible for developing and maintaining a strong and lasting client and broker/consultant partnership with assigned customers. This role is engaged in the strategic and proactive planning within the client's overall line of business and is responsible for identifying and executing opportunities to engage the employee population. This is accomplished via proactive and timely issue resolution, consulting customers on best practices, reviewing service/product offerings, recommending new solutions and providing market insights. ESSENTIAL DUTIES & RESPONSIBILITIES Develop a deep understanding and interest of population health and health care utilization data with the ability to articulate results - leveraging data to tell a story (relate and interpret data). Participates in new health center implementations planning and launch alongside the Sales team, Regional Operational Manager and Implementation Team. Manage contractual requirements including renewal terms and successful renew clients at targeted escalation. Prioritize low margin clients for improvements in revenue and expense management. Identify and target revenue growth opportunities with existing clients including new health centers, products, and services. Help define and leverage the “coverage model” for assigned clients. Use creative feedback tools to develop an understanding of customer's needs, work with internal partners to improve products and services. Coordinate with the marketing team to develop and implement client specific engagement plan including communication and incentive plans to improve utilization and patient experience. Responsible for partnering with Regional Operational Managers on ways to drive client engagement, achieve performance guarantees and open communication with clinical staff. In collaboration with Operational & Clinical leadership, analyze, summarize, report and manage performance data related to clinic operations. Understand and track risk metrics related to the success of the partnership. Proactively monitor and manage Performance Guarantees to manage payout. Salesforce documentation and reporting. Execute all necessary contractual requirements in a timely manner; may assist in Requests for Proposals (RFPs) as requested. Support the coordination of client eligibility file processing, invoicing, incentive documentation and reporting. May serve as the lead point of contact for all customer needs/request. Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client. QUALIFICATIONS Bachelor's degree in Business or Healthcare Administration and 5 or more years of directly related healthcare operations or account/client management experience or equivalent combination of education and experience.; DESIRED ATTRIBUTES Experienced in developing and delivering presentations Possesses a high energy personal style and aptitude for process-oriented thinking Possesses strong oral and written communication skills Ability to build, foster, and maintain positive professional relationships Ability to influence others and work cross-functionally; possess ability to manage ambiguity and the organizational acumen to establish effective internal networks Willingness to develop an in-depth understanding of the market, business sector and related services and think creatively to find solutions that are efficient and sustainable Understands and advocates for process improvement and adherence Ability to perform services for the client with tenacious follow up Strong project management, account portfolio planning and prioritization Proficiency in use of Microsoft Office and CRM products (Salesforce experience preferred) Willingness to travel up to 50% Pay Range: $80,000 - $110,000/yr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Las Vegas, NV. This is a full-time position that offers a competitive base salary, plus commissions, bonuses, benefits, and a wonderful company culture. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** This exciting role will be a fit for a person who naturally has a desire to help and assist others in being successful, the role will be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing benchmark to maximize the return we see from each new customer. Responsibilities include training new customers on products and technology platforms, monitoring customer spends and behaviors for ongoing management and intervention to improve performance, working with various departments to source solutions to client assistance issues, work closely with sales team to strategies on non-responsive programs. **Responsibilities Summary:** + Providing consultative advice to customers, growing portfolios through various program optimization activities, and making appropriate decisions on how to boost client performance + Build strong partnerships and alignment with internal stakeholders + Develops strategic client plans + Maintain organized pipeline within client management platform + Be able to learn technology platforms and be competent in training others in using it + Have a comfort in being able to meet a performance/ revenue goal **Basic qualifications** + Bachelor's degree, or equivalent work experience + Seven to ten years of client support, Relationship management or sales experience **Preferred Skills/Experience** + Are currently in sales or have a desire and skill set suited for a sales role + Providing consultative advice to customers, growing portfolios through various program optimization activities, and making appropriate referrals + Strong sales, relationship management and business development abilities + Knowledge of Credit Card or Commercial card products and services + Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products + Strong analytical and problem-solving skills Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationship. + Well-developed written communication and verbal presentation skills is a must. **_The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week_** If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**

Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need - the most vulnerable - regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com. Position Summary: The Client Services Case Manager I is responsible for greeting all clients and visitors in a professional and courteous manner while initiating the process for receiving Client Services resources. The Client Services Case Manager I will work closely with clients to provide support, resources and referrals. They will also work closely with Case Manager II and above to facilitate case management services including supportive and administrative tasks. The primary clients served by this position are chronically homeless men, women and families seeking supportive services. Essential Responsibilities: * Provide resources and referrals to clients requesting community services. * Direct clients to locations throughout the Catholic Charities campus based on basic knowledge of CCSN programs. * Enter clients into the CCSN Case Management system (database) for tracking services. * Answer incoming calls in timely, polite and professional manner and assist them in what they need. * Enter data into HMIS/Clarity systems. Print Clarity cards for clients. * Flag clients as requested by Case Managers and other CCSN staff. * Accurately document case notes in a professional manner. * Maintain client files. * Assist with facilitation of education, orientation, departmental needs. * Sort and organize donations for distribution. * Protect all confidential information, Agency property and electronic data. Comply with safety rules. * Other related duties as directed. Knowledge, Skills and Abilities: * Possess excellent oral and written communication skills. Ability to work well with people of different nationalities and languages. * Ability to work in fast past environment and handle stressful situations effectively. * Must be able to operate a multi-line phone. * Sound judgment to ability to work autonomously with minimal supervision. * Prioritize work and meet necessary deadlines. * Proficiency in computers and software including Microsoft Office. Ability to use multiple databases. Qualifications: * High School Diploma or equivalent and one year experience in office setting, or equivalent combination of education and experience. * Bilingual in English and Spanish is preferred. * Flexible schedule to work after hours and weekends, as/if necessary. Physical Requirements * Primarily works in office environment, but may also work throughout the agency and off site. * Ability to push and pull donation bins weighing up to 50 lbs. * Ability to communicate with clients, volunteers, and co-workers. * Ability to operate and use office equipment, especially computer, keyboard and mouse. * Ability to continuously sit and/or stand. Ability to climb stairs as needed. * May occasionally lift up to 35 pounds. This position pays $18.50 per hour. Catholic Charities of Southern Nevada offers an excellent benefits package, including insurance benefits, paid time off, and retirement plan. CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.