Customer success manager jobs in Tennessee

Doka USA is proud to be Certified™ by Great Place to Work ! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world's leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group. We Make It Work. Job Description As an Account Manager at Doka USA, you will play a pivotal role in driving revenue growth through strategic sales initiatives and relationship management. You will be responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and promoting our formwork and shoring solutions to construction professionals. This Account Manager will report into our Southeast Branch Manager and will be responsible for managing and developing the Nashville market. Responsibilities: Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction. Conduct regular check-ins, provide product updates, and address any concerns or issues promptly. Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships. Develop and execute strategic sales plans to achieve revenue targets and expand market share. Stay updated on industry trends, market conditions, and competitors' offerings. Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients. Prepare and deliver compelling sales presentations to prospective clients. Create customized proposals and quotes based on client requirements. Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience. Collaborate with cross-functional teams to address client needs and resolve issues. Qualifications Bachelor's degree in Construction Management, Business, Marketing, or a related field. Concrete construction experience required Proven experience in sales, preferably within the construction or formwork industry. Strong communication, negotiation, and interpersonal skills. Results-oriented with a track record of meeting or exceeding sales targets. Ability to travel as needed. Additional Information \This role offers a performance-based commission structure, allowing employees to earn based on their individual sales achievements. While commission earnings will vary depending on market conditions and personal performance, please note the total amount of commission earned is not guaranteed and solely depends on the employee's ability to generate sales, secure contracts, and meet performance targets. Commission payouts are governed by company policies and applicable commission agreements. Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team. If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at *************** for additional information on Doka USA, Ltd. Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference. Please submit your resume and apply now. External candidates must be authorized to work for any employer in the USA.

Top Tier Real Estate Home Builder is looking for a entrepreneurial | sales driven mindset individual who brings successful sales experience to the table to join their growing team. Located in Roanoke and Bristol, TN. Firm's mission is to provide a superior level of customer service that will create and grow referrals and repeat business for the long term. This is accomplished by empowering their team of employees to use their own entrepreneurial ideas and styles to deliver an excellent customer experience that meets the highest level of expectations. Their sales team uses a consultative selling approach that educates our customers on the features and benefits of our homes along with the various financing possibilities. 2-3 Month Training program provided. Job Responsibilities: Meeting monthly | quarterly sales goals Maintaining a high level of customer satisfaction Prospecting, marketing & promoting new business Follow up with prospects throughout the sales process Maintaining a relationship with the Realtor community Working & communicating effectively with customers & team members The ability to explain the financial and mortgage process Ability to work weekends Additional responsibilities include: Presenting purchase agreements Assisting customers in selecting a financing program that meets their needs Demonstrating home sites Understanding and demonstrating blueprints | site plans REQUIREMENTS: The ideal candidate will have: 2 to 4 years of demonstrated, successful sales experience Bachelor's degree preferred Strong problem solving and communication skills Valid US work authorization Current Driver's License This role will sit ONSITE out of Bristol, TN office. Total Compensation averages around $180,000 (includes Base Salary | Commissions | Year End Bonus).

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. POSITION SUMMARY: As a Senior Customer Success Manager at Netradyne, you will play a crucial role in the success and growth of our clients. You will be the primary point of contact for assigned clients and responsible for managing their relationships throughout the customer lifecycle, from initial deployment to renewal. You will lead the deployment and optimization of our platform to meet the unique needs and goals of each client, while ensuring maximum ROI and business outcomes. You will act as a subject matter expert on our platform and consult with clients on change management, coaching workflows, communication planning, and other related topics. Your primary objectives will be to retain and grow our clients over time, protect and grow our Annual Recurring Revenue (ARR), and contribute to the successful closure of customer trial opportunities. ESSENTIAL FUNCTIONS: Lead the deployment and optimization of our platform to meet the unique needs and goals of each client, ensuring maximum ROI and business outcomes. Conduct regular Executive Business Reviews to identify customer opportunities and provide ongoing reinforcement of value and strategic program recommendations Act as a subject matter expert and consult with clients on change management, coaching workflows, communication planning, and other related topics. Establish and maintain a consistent cadence of customer touchpoints to expand and deepen our relationships and grow customer loyalty. Protect and grow ARR for assigned accounts via strategic planning, identification of add-ons, up-sells, and customer renewals. Establish a trusted advisor relationship across the client's organization, from executive sponsors to day-to-day contacts to ensure customers recognize the value they are realizing from our products and services. Provide a voice for your customers and act as a single point of contact to coordinate cross-functional teams internally to drive toward expedient customer-centric decisions and problem resolutions. Work with cross-functional international teams to deliver outstanding customer satisfaction (Sales, Support, Product, Prof Services, etc). Act as a liaison between Netradyne (product management, operations, professional services, etc) and clients, with emphasis on communicating roadmap and providing client feedback to improve our products and services. Leverage customer relationships for prospect and event references. Train and mentor other Customer Success Managers on the team. Continuously improve processes and methodologies to drive customer success, provide feedback on SOPs, process improvements, etc. Keep up-to-date with industry trends and technologies, and share knowledge and expertise with the team. Track account activities in Gainsight, complete Calls-to-Action, and proactively monitor your customer's health via Health Scoring. QUALIFICATIONS: Minimum of 7 years of experience as a Customer Success Manager or Account Manager in a software solution and ongoing relationship management role, with a proven, demonstratable track record of success in managing large mid-market and enterprise accounts. Excellent verbal and written communication, organizational, and interpersonal skills, with experience in hosting webinars and meetings. Demonstratable ability to present complex topics and strategic directives to a customer leadership team. Experience with pricing, c-level negotiations, and sales practices in SAAS environments. Strong ability to build and nurture positive relationships with clients across all levels of their organization, including c-level executives. Ability to work in a fast-paced and dynamic environment, with a flexible and quick-to-adapt mindset. Minimum 3 years of experience using a CRM/Customer Success Solution (Salesforce, Gainsight) to summarize and plan customer interactions and create and track add-on and renewal opportunities. Proven ability to solve difficult challenges, develop creative solutions, and provide strong consultative direction. Knowledge of commercial vehicle telematics and communication protocols, and 12/24v in-cab solutions is a plus. Estimated travel 25%-40%. EDUCATION: Bachelor's degree in a technical discipline or equivalent level of training/experience. Economic Package Includes: $138,000-$160,000 USD + annual bonus Company Paid Health Care, Dental, and Vision Coverage Including Coverage for your partner and dependents Three Health Care Plan Options FSA and HSA Options Generous PTO and Sick Leave 401(K) match Disability and Life Insurance Benefits United States$138,000-$160,000 USD We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. If there is a match between your experiences/skills and the Company's needs, we will contact you directly. Netradyne is an equal-opportunity employer. Applicants only - Recruiting agencies do not contact. Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com' or ‘@us-greenhouse-mail.io'. Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic , Credible™, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! Owns the relationship, health and satisfaction of the assigned customer accounts, utilizing and improving upon current methodology to deliver success aligned with program metrics Serve as primary liaison and “face” of Qualifacts for assigned accounts. Handle meeting logistics planning and ensure delivery of key company messages. Serve as a “hands-on” point of contact and keep up with application new features and changes to help educate customer stakeholders Ensure consistent data capture from customers, collecting intelligence regarding the current marketplace, industry news, and compelling events taking place in assigned accounts. Translate and communicate internally to company departments to help define priority of need, improve customer experience and drive product improvements Assess customer satisfaction and extract key business needs/issues to inform renewal and churn risk, drive billable services and third-party add-ons. Identify resources and develop and execute plans to address gaps. Manage customer escalations in detail, routing to the appropriate business area and ensuring adequate and documented follow up Build relationships with showcase customers to drive them to partner in training and marketing events, and reference programs. Engage with key users to understand how they mesh the “best practice” with the system “feature/function”; collaborate with other departments to leverage that knowledge for the benefit of the entire Customer Community through our training, documentation, and marketing events Identify opportunities and/or critical need for Executive alignment engagements between strategic customers and Qualifacts leadership, take ownership in contributing to and formulating engagement agendas collaborating with the appropriate internal stakeholders, and execute required follow-up deliverables to fruition Execute to successful completion of departmental KPI's, metrics, etc. Other duties as assigned Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact We are looking for a strong, customer-centric individual with a strategic and entrepreneurial mindset to help drive Mollie's customer growth and retention across International Markets. As a Customer Success Manager, you will play a critical role in managing and expanding relationships with our most important customers-from scaling businesses to established mid-market and large enterprises. You'll act as a trusted payments advisor, helping C-level executives and key decision makers unlock the full potential of Mollie's products. By building long-term, trusted relationships, you will ensure the success, satisfaction, and loyalty of your book of business. This requires a commercial mindset to identify growth opportunities, a technical ability to guide digital transformation, and the organizational skills to manage complex account health and renewals. Your ability to deliver a world-class experience and share customer feedback internally will have a direct impact on our product and broader commercial success. What you'll ship * Consistently meet 12-month rolling net revenue and activity targets for your book of business. * Build and maintain a happy, healthy, and consistently growing portfolio of key customer accounts. * Lead retention and advocacy by delivering proactive support, managing account health, and executing successful contract renewals. * Partner with Sales and Technical Account Managers to develop and execute on growth opportunities, driving business expansion and commercial value. * Champion the customer's voice internally, sharing product and user experience feedback to drive continuous improvement. * Actively support or take ownership of initiatives and special projects that move the Customer Success organization forward. What you'll bring * Native fluency in Italian is essential to serve the local market; additional Southern European languages (e.g., Spanish, Portuguese) are a plus. * 3+ years of experience in client-facing roles managing enterprise or complex accounts, ideally within SaaS or the payments ecosystem. * Proven commercial mindset with a track record of building customer relationships that directly drive measurable retention and revenue growth. * Solid business acumen and the ability to understand a client's goals, perform strategic business reviews, and align them with Mollie's solutions. * Confident executive presence and strong communication skills to lead technical conversations and influence C-level stakeholders on product value. * Skilled in complex project management, prioritizing multiple high-priority accounts, and proficiently using CRM for account management and engagement tracking. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. The opportunity to develop people management skills is also at the sole discretion of the hiring manager and CS leadership team, based on business needs. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us. Would you like me to provide a summary of the role's key organizational details, such as location and reporting structure?

Who We're Looking For: We want ambitious self-starters who thrive on building meaningful relationships, exceeding goals, and making an impact. You're not just looking for a job-you're looking for a mission. In this role, you'll become a key player in driving success for our senior living community partners and the families they serve. With your passion, creativity, and hustle, you'll deliver exceptional service, foster strong partnerships, and champion innovative solutions to make every interaction a win-win. Your Day-to-Day: As a Customer Success Manager, you'll: Build Trust: Develop authentic relationships with senior living communities, understanding their needs and delivering tailored solutions. Drive Results: Educate partners about our services, increase referrals, and celebrate their success with measurable impact. Collaborate Across Teams: Work closely with internal departments to ensure seamless service delivery and an outstanding client experience. What You Bring to the Table: We're looking for candidates who combine drive with heart and bring the following: A bachelor's degree in Business, Marketing, Finance, or a related field (not required). Proven success in customer success, account management, or business development (you know how to deliver results). Familiarity with the senior living industry-or a strong passion for making a difference for seniors. Exceptional communication skills that inspire confidence and build trust. Natural relationship-building skills and the ability to create lasting partnerships. Self-motivation to achieve ambitious goals while juggling multiple priorities like a pro. Tech-savviness with tools like Microsoft Office Suite, CRM platforms (Salesforce expertise is a big plus). Willingness to travel occasionally for client meetings and industry events (great opportunities for growth!). Why Join Us? At Elderlife, we're not just offering a job-we're offering a mission-driven career where your work truly matters. Here's what you'll enjoy: Competitive Compensation: Base salary with performance-based incentives to reward your hard work. Supportive Team Culture: A collaborative, encouraging environment where your ideas and contributions are valued. Flexibility: Work in a friendly, adaptable environment that supports your professional and personal growth. Impact: Be part of a company that's making a meaningful difference in the lives of seniors and their families. Apply today and let's start shaping the future together. P.S. Know someone perfect for this role? Share the opportunity and help us find our next superstar!

About us At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer's business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible through workflow consultation and optimization, as well as look for potential areas of monetization. CSMs help their customers understand how to grow their business through more strategic use of Auctane's products. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and candidates should be based in the Nashville Metro Area. Travel Requirements: * Spend 3-4 days per week physically with customers at their shipping locations * Travel to Auctane's home office or other training/meeting locations within the US 2-4 times per year. Sales Perks: * Fully Paid Annual International President's Club Trip (Auctane Employee Plus One) * Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX * Competitive Compensation Packages About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? Drive Customer Success Outcomes: * Research and analyzes current accounts for signs of workflow deficiencies and process optimization, potential for increased product adoption, and churn mitigation. * Leverage customer health data, adoption, utilization, & complexity scoring to drive prioritization of field efforts and overall impact into your portfolio. * Utilize knowledge of ShipStation's new and existing features and integrations through release notes, documentation, and training to consult with customers. * Travel to customer locations (3 days / week) to conduct discovery and provide in-person guidance and partnership based on findings from data sources mentioned above. * Use critical thinking to resolve issues and communicate functionality of the application to users. Identify Customer Growth Opportunities: * Contact and meet with customers on a weekly basis to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers, and ideally drive additional monetization to Auctane. * Knowledge of best practices in shipping given the customer's selling vertical. * Knowledge of carriers and the shipping industry of the current day. * Ability to communicate complex carrier information in a way that is consumable to the customer. * Ability to conduct research and discovery in the spirit of spotting cost savings opportunities that reflect potential monetization opportunities to Auctane. Enhance Customer Experience via Internal Collaboration: * Collaborate with other departments to ensure the customer experience is seamless. * Ability to clearly articulate and define issues and expectations, with all necessary details and through the lens of the voice of the customer. * Partner with Sales to identify existing client growth opportunities within your assigned territory * Collaborate as needed with Support, Technical Escalation, Product, and/or Engineering as needed for critical customer escalations and representing the voice of the customer. * Contribute to Content Marketing efforts to drive brand/product awareness and accelerate customer acquisition by identifying opportunities for customer stories, case studies, and quotes. What are we looking for? * Four or more (4+) years of account management and/or customer service experience * Proven experience managing SMB customers in a scaled (or pooled) motion. * Has experience leading regular in-person customer visits * Experience with B2B or SaaS software preferred * Optional, but a plus: Direct experience working at or with shipping carriers (e.g., UPS, USPS, FedEx) and eCommerce (e.g., Amazon, Shopify, Etsy) and/or knowledge of shipping regulations and procedures. * High School Diploma or G.E.D required * Based locally in territory. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech * Salesforce * Zoom * Zendesk * JIRA * Slack * G Suite * Looker What do we offer? * Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands! * We offer 12 paid holidays for all of our US employees! * 401k employer matching program - because your future deserves a friendly boost! * ️We conduct annual merit reviews to recognize and reward your hard work and achievements. * Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. * Employee Assistance Program. We offer up to 8 free mental health sessions. * We offer gym discounts to help you stay fit and healthy! * We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. * Employee Referral Program! We reward employees helping us find top talent! * An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. * Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) * Sit for prolonged periods of time * Utilize wrist and hands for a prolonged period of time * Walk short distances * Stand for short periods * Speaking and conversing with others * Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.

XOi is revolutionizing the field service industry with the expansion of our on-demand equipment data enrichment and metadata retrieval capabilities. We are powering a world in which people and equipment are connected, decisions are transparent, and quality outcomes are predictable. Field service technicians across the nation utilize our suite of products daily to increase efficiency and performance on the job, streamline communication and information sharing, enhance their skills, and gain insights through innovative software and AI solutions. As an Enterprise Customer Success Manager, you will operate as a strategic advisor, change management leader, and trusted partner to our largest and most complex enterprise clients. This isn't a reactive support role-it's a proactive, consultative position where success is measured not only by product adoption, but by your ability to navigate organizational complexity, lead meaningful change, and deliver measurable business outcomes. You'll be the driving force behind deep, consultative relationships-uncovering layers of nuance in customer priorities, personalities, and processes to align our solutions with what truly moves their business forward. You'll engage at the highest levels, managing sensitive conversations with confidence, and crafting tailored strategies that support long-term growth, cultural adoption, and success at scale. Key Responsibilities Strategic Partnership & OwnershipAct as a senior-level strategic partner who understands the customer's industry, business model, and long-term goals. Use that understanding to guide executive alignment and ensure that XOi's platform becomes an integral part of their success roadmap. Lead ChangeSpearhead enterprise-wide initiatives that involve cultural shifts, business process transformation, and the adoption of new technologies. Recognize the emotional and structural barriers to change, and develop frameworks to help customers push through them successfully. Executive-Level Influence & CommunicationLead regular, high-stakes conversations with executive stakeholders. Confidently manage diverse personalities, shifting priorities, and complex internal politics to maintain alignment on strategic goals. Continuous Discovery & Insight-Driven StrategyUse a consultative approach to ongoing discovery. Ask the right questions, uncover latent needs, and identify strategic opportunities that go beyond surface-level issues-enabling deeper alignment and innovation with the customer. Drive Adoption, Value, and ExpansionBuild tailored adoption plans that drive meaningful engagement with the platform. Identify areas for expansion, champion renewals, and ensure the customer is maximizing ROI from our solutions. Solve Complex Problems with Creativity & ClarityAddress multifaceted business and technical challenges with structured, creative thinking. Bring clarity and resolution to ambiguous or politically sensitive situations while maintaining trust. Customer Advocacy & Cross-Functional CollaborationRepresent the voice of the customer internally and influence cross-functional teams to prioritize features, fixes, or experiences that matter most to enterprise clients. Metrics-Driven Management & ReportingUse KPIs and success metrics to monitor adoption, value realization, and health across customer accounts. Translate insights into action plans and communicate impact both internally and to customer stakeholders. Qualifications Enterprise Strategy & Relationship Leadership4+ years of experience managing strategic ($1M ARR+), multi-level hierarchical enterprise-level customer relationships in a SaaS environment. Demonstrated success in navigating complex account structures, aligning stakeholders across business units, and driving meaningful, measurable business outcomes. Change Management & Organizational InfluenceDeep expertise in leading enterprise customers through large-scale change initiatives-process redesign, digital transformation, or cultural adoption of new technologies-while mitigating friction, gaining buy-in, and sustaining momentum across diverse teams. Executive Communication & InfluencePolished and confident communicator with experience engaging senior executives and cross-functional stakeholders. Skilled at building trust, facilitating alignment, and leading high-stakes conversations focused on business impact and strategic direction. Program Management & Strategic ExecutionProven ability to manage multiple high-impact workstreams and customer programs simultaneously. Adept at balancing long-term strategic planning with tactical execution and coordinating internal and external resources to ensure success. Consultative Discovery & Problem SolvingNaturally curious and analytical, with a talent for asking the right questions to uncover underlying challenges. Comfortable navigating ambiguity, handling resistance, and crafting tailored, creative solutions that move customers forward. Technical Fluency & Tool ProficiencyComfortable working within systems like Salesforce, G-Suite, and Customer Success platforms such as ChurnZero. Able to translate technical concepts into business value and use tools to support scalable engagement and reporting. Customer-Centric & Outcome-OrientedDeeply committed to delivering outcomes that matter to the customer. You view success not just as retention, but as long-term impact, partnership, and transformation. You'll Thrive in This Role If You Are: Strategic and Data-Driven: You don't just react-you anticipate. You regularly analyze customer behaviors, business models, and usage trends to identify risks and unlock new opportunities. Empathetic and Assertive: You balance empathy with leadership. You're trusted by customers because you listen deeply, act with purpose, and don't shy away from challenging conversations when needed. Outcome-Focused: You are laser-focused on results, using data and customer insight to drive adoption, satisfaction, and long-term value. Collaborative Across the Org: You believe great customer experiences are everyone's job-and work cross-functionally to align Sales, Product, Engineering, and Support behind a unified customer vision. Resilient and Eager to Grow: You thrive in ambiguity and change, bring a growth mindset to your work, and see challenges as chances to get better-faster. XOi Benefits XOi offers a comprehensive benefits package that includes medical, dental, and health, with eligibility the 1st of the next month following your date of hire XOi offers a 401(k), with eligibility at 90 days XOi offers Discretionary Time Off All new employees receive a one time $500 New Hire Stipend to support any updates needed for your home office space All employees receive a $50/monthly stipend to be used for personal wellness and $50/ monthly stipend towards internet expenses

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* * Serve as the primary touchpoint and relationship owner for selected high value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution. * Handle requests through to resolution, including collaborating across teams of subject matter specialists. * Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Onboarding the customer to Coinbase and after understanding their goals, helping them understand how to set up, secure, fund and begin using their account. * Proactively monitoring their customers' accounts for any potential issues and when one is identified, either resolving it on their behalf or helping them do so. * Introducing customers to newly released features or products that they may be interested in. * Educating customers about benefits (i.e. staking, Coinbase One, etc) that they aren't currently taking advantage of, but could be. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. * Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. *What we look for in you:* * FINRA License series 7 & 63 (will not initially be sponsoring licenses) * Motivated by Coinbase's mission, creating a seamless experience for our trading customers and driving product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced knowledge of the financial services industry and securities trading. * Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. *Nice to haves:* * FINRA License Series 3, 4, 65, or 66. * Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *Note: We are targeting candidates based in Orlando, FL at this time, but open to talking to top talent in other locations!* *Job ID: G2876* *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $40.01-$47.07 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum - resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom's high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. The Customer Success Manager is the Kiddom team's backbone. You will be the driving force in helping teachers maximize their experience on Kiddom. In this role, you will work directly with teachers, schools, and internal teams to ensure successful onboarding, implementation, and ongoing satisfaction and success with the product. You will report directly to the Customer Success Leader. We're looking for someone with a passion for education, the ability to empathize with teachers, strong product acumen, and a commitment to Kiddom's mission and vision. You will... Build, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the Kiddom platform. Serve as the primary contact for customers delivering a value-driven customer journey Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities with teachers and administrators Partner with our customers and cross functional collaborators to drive adoption, retention, and expansion by crafting success plans to achieve their goals Collaborate cross functionally with Support, Sales, Marketing, Product, and Revenue operations to identify trends, and best practices to optimize business growth Drive product usage and customer satisfaction by understanding usage trends and intervening appropriately to support and enhance user experience. Participate in onsite visits to support district initiatives, professional learning, and customer's needs 30% Travel What we're looking for... BA or BS degree or higher At least 3 years relevant experience in project management, account management, implementation/product specialist, or customer success role at a technology company Experience using and/or implementing High quality instruction materials (HQIM) Experience with set-up, configuration, or administration of a SAAS software product Education field experience, and/or experience as a success manager in ed-tech Strong empathy for educators Passion for improving education equitably $70,000 - $90,000 a year Bonus Structure: Additional $15K OTE - Prorated to start date Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer Full time permanent employees are eligible for the following benefits from their first day of employment:* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance * One Medical membership (in participating locations) * Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year. * 10 paid sick days per year (pro rated depending on start date) * Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State. * Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

KioSoft Technologies LLC (KioSoft) is a growing hardware/software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has operations in the United States, Canada, China, Korea, and authorized dealers worldwide. The company's strength lies in its ability to provide a comprehensive blend of superior technology and customized software solutions. These range from the most basic machine interfaces to custom applications to branding to complex networking solutions. We are looking for a highly motivated, and trainable individual with drive and determination to help us provide high quality customer service to our client base. We strive to maintain a professional, yet relaxed working environment while providing room for growth. Main Duties and Responsibilities Proactively engage clients to drive product adoption and optimal product experiences Develop & maintain relationships with key customer Manage client and project communications Be a leader driving the project plan and sharing best practices of how your customers can mobilize adoption of KioSoft products Track customer usage metrics and respond to any customer deployment or product issues Create and deliver Executive Business Reviews on a regular cadence Take ownership of customer questions, respond in a timely manner, and work with cross-functional teams to document problem resolution steps Manage escalations and expectations for both the client and internal personnel Take ownership of the entire onboarding process for each client Facilitate a smooth hand-over from sales to service Create and manage the scope and timeline of rollout, alongside customer expectations Coordinate with Training team to train customer's staff and relevant partners on how to use KioSoft products Create and share materials to support internal and external marketing Advocate for the customer, champion their success, drive renewals and expansions Drive client and user adoption of product features to achieve the customer's goals Collaborating with the Customer Success team to build a thriving department and foster the overall success of KioSoft and the associations we serve Advocating for the ongoing needs and goals of the customer internally - gathering feedback from customers and understanding both how to meet them where they are and also how to help get them where they want to go Qualifications A strong desire to use your job and mind to further lifelong learning Bachelor's degree or equivalent 3-5 years of experience in account management, customer success, and/or project management Experience with technology and able to learn new technologies quickly; ideally familiar with SaaS application support requirements Customer-focused, enthusiastic, positive and service-oriented Ability to prioritize, multi-task, and perform effectively under pressure Skilled at problem-solving, decision making, negotiations, and ability to navigate challenging situations in a professional manner Superior communications skills (presentation, written, and verbal) and demonstrated ability to communicate/present effectively at all levels of the organization including the C-suite Please Note: We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Job Details Orlando, FL - Orlando, FL Up to 25%Description Customer Success Manager We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever. Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. What You'll Do: Collaborate with recently signed customers Understand customers' needs and goals to achieve their objectives (from the Why Buy) Become their trusted advisor / consultant Present the platform to audiences of all sizes both in-person and virtually. Ensure dealerships fully adopt and utilize our suite of products Deliver additional training onsite/virtual when needed Analyze dealership data to provide insight into better performance Monitor health metrics to identify high churn risk (ChurnZero will help facilitate) Assist in the preparation of scheduled reports Send monthly communication, utilization, etc... Have daily meaningful contact with customers Document customer information, activities and interactions within SalesForce/ChurnZero Drive expansion & upsell opportunities Respond to customer inquiries via email, phone & texts Manage customer escalations and facilitate resolution Provide users with troubleshooting, functionality explanations and best practices Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month) Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals Qualifications What You'll Need: 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions). Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels. Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person). Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations. Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar). Exceptional written and verbal communication skills, with a customer-first approach. Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells. Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices. Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups. Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction. Proficiency in Microsoft Word and Excel. Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month. Travel Requirements: Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers. Valid Driver's License Required Valid Auto Insurance Required Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job DescriptionCustomer Success Manager Reports To: Director of Customer SuccessAbout HubSyncHubSync is a fast-growing SaaS company transforming the accounting industry through a fully integrated platform that enhances productivity and delivers a seamless experience for accounting firms and their customers. We are on a mission to change the paradigm of customer engagement and value delivery-and we're looking for passionate individuals who want to be part of this journey.About the RoleAs a Customer Success Manager (CSM), you are the primary point of contact for our customers-responsible for delivering an exceptional experience from onboarding through renewal. You'll guide accounting firms through implementation, drive adoption, identify opportunities for expansion, and help customers realize the full value of HubSync. The ideal candidate is a relationship builder, strategic thinker, and problem-solver who thrives in a dynamic, fast-paced environment. You'll work cross-functionally with Sales, Product, Support, and Engineering to ensure our customers are successful and growing with HubSync.Key ResponsibilitiesExecution - Deliver Speed to Value Own the customer journey from onboarding through full platform adoption, ensuring on-time and on-budget delivery. Build strong, trusted relationships with key stakeholders at customer firms. Act as a strategic advisor to drive adoption, satisfaction, and customer ROI. Manage escalations and resolve customer issues using closed-loop feedback processes. Maintain and refine best-in-class tools, processes, and playbooks for scalable customer success. Customer Engagement & Team Leadership Serve as the internal champion for your customers, coordinating cross-functional teams (e.g., Sales, Product, Support) to align with customer goals. Lead regular touchpoints and executive check-ins to track progress and keep customers aligned and engaged. Identify and proactively mitigate risks to ensure a smooth and successful customer experience. Growth - Drive Strategic Expansion Understand customer goals, pain points, and platform usage to surface relevant solutions and expansion opportunities. Support account growth through upsell, cross-sell, and increased share of wallet. Collaborate with product teams to identify gaps and co-develop new solutions based on customer feedback. Maintain stakeholder maps and expand key relationships across customer accounts. Reporting & Metrics Develop and maintain 30/60/90-day customer success plans tied to measurable outcomes. Track and report on health scores, adoption metrics, renewal forecasting, and customer satisfaction (CSAT/NPS). Drive continuous improvement through data insights and customer feedback. Success Metrics Customer Outcomes: Adoption, ROI, time to value, 100% renewal rate. Customer Satisfaction: Measured performance at best-in-class levels. Revenue Impact: Expansion opportunities, pipeline growth, and account-level wins. Operational Excellence: Clear cadence of communication, internal alignment, and high-impact reporting. Experience & Qualifications 3+ years of experience in a Customer Success role, with 5+ years in a SaaS environment. Proven track record of managing enterprise accounts and driving customer adoption and satisfaction. Strong project management and problem-solving skills; ability to manage complex implementations. Experience using platforms such as Jira, Confluence, and HubSpot to manage projects and customer relationships. Familiarity with the software development lifecycle, product ownership, or product management is a plus. Accounting industry experience strongly preferred. Excellent communication, collaboration, and relationship-building skills. Experience in a high-growth or early-stage company environment preferred. Bachelor's degree (B.A., B.S.) or higher required. What You'll Bring Passion for delivering exceptional customer experiences. A proactive, resourceful, and ownership-driven mindset. Ability to balance strategic thinking with hands-on execution. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, s exual orientation, gender identity, national origin, veteran or disability status.” Powered by JazzHR pq14hYBbBl

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. ***ONSITE AT CLIENT REQUIRED IN NASHVILLE, TN*** **Required Skills & Experience:** + 10+ years of experience managing sales process end-to-end + 5+ years of experience running account P&L $10M+ Must have experience on government accounts + Deep knowledge of business and technology trends and government industry best practices + Proven experience with revenue growth, cost, profitability, trends, and risks + Open minded and empathetic approach in relationships with customers + May be required to travel up to 25% **Bonus Skills & Education:** + Bachelor's degree or Master's degree + Sales experience in technical solutions **The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:** **This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.** **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Tract Title is a boutique, attorney owned real estate & title escrow company located in Nashville, TN serving the Middle Tennessee area. We specialize in facilitating residential and commercial real estate transactions with a trusted team of attorneys, processors, and specialists that have backgrounds in all facets of the real estate industry. *Hint, hint: Instructions for application are in this job description! Only those that follow the instructions will be considered. We are shaking things up. In an industry that's being revolutionized by software and readily available information at the fingertips of buyers and sellers, Tract is leading the charge with technology driven processes and procedures to make the title process more streamlined and enjoyable. Tract Title's Sales Manager is the center of it all. Without new business and presence with current agents, Tract Title would not exist. We are currently looking for a sales manager to support the operations and ownership team. This position looks for ways to increase visibility amongst the real estate industry as well as maintain relationships with the current vendors and partners. This role will be responsible for execution of a social media plan, event planning, CRM management, and follow-up. Daily Responsibilities and Duties: Communicate with clients and partners/vendors to ensure Tract Title is top of mind when it comes to closings (30%) Maintain the social media channels and produce new content to push to agents (30%) Help plan quarterly events for brokerage partner (10%) Solidify new marketing plan for Open House support (10%) Create a streamlined CRM (10%) Organize contacts and create a follow-up plan for new business (10%) Success as a Sales manager Success in this role looks like new ideas, consistency, and initiative. Tract Title has huge goals for growth for the rest of 2024 and 2025, and we are currently looking to partner with an a rockstar team member that can add value in the above listed areas. You will take the client and agent experience to the next level. We want for agents to look forward to attending anything we are hosting because our outreach, execution, and follow-up are like none other. Reporting Structure of Position Direct Report: Partner (Operations) Senior Reports: All Partners We Are Looking For Someone with the Following Traits A go-getter A self-starter Loves working with people The ability to clearly explain the real estate process Motivated Easily able to diffuse intense situations Handles curve balls well Qualifications Must have 1-2 years experience in real estate, title experience a plus Bachelor's degree Proficiency in Qualia, Office 365, Simplifile, and Microsoft a plus Real estate license is not required, but those with a license will be considered Notary public or willingness to become one a plus Benefits Two weeks PTO plus federal and banking holidays Health Insurance Casual attire Team lunches Start-up environment Compensation Base of $30-40k dependent on experience with incentive/bonus pay for a total of $100-150k a year Application Questions (please no more than 500 words per question): Why do you want to work for Tract Title? And/or why do you want to pursue a career in real estate/title & settlement? What would you bring to Tract Title that is unique and special? What would you need from us to reach your highest potential? Tell us about a failure in your life that you're grateful to have experienced. Tell us how you'd like to make the world a better place through your position at Tract Title.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Leader (Interim) The work model for the role is: Onsite, Memphis, TN Your role and responsibilities In this role as the Customer Support Manager you will be responsible for leading the customer support function for accounts ensuring exceptional customer experience across all touchpoints. This role manages a team of specialists who handle inquiries, orders, VMI and issue resolution for business customers. The Manager partners closely with Sales, Operations, and Finance to streamline processes, enhance service delivery, and drive customer satisfaction, retention, and growth. You will be mainly accountable for: Lead, coach, and develop a team of customer support specialists serving commercial sales clients; Oversee daily operations of the commercial customer support team, ensuring service levels and performance targets are consistently achieved. Act as an escalation point for complex customer issues, providing resolution and reinforcing long-term relationships; Partner with commercial sales leadership to align support activities with sales strategies and growth goals. Implement and monitor KPIs, including customer satisfaction (CSAT), service-level agreements (SLAs), order accuracy, and response times; Ensure accurate and timely entry of customer orders, billing resolution, and coordination with logistics and supply chain. Develop and maintain training programs, knowledge bases, and process documentation to support team effectiveness; Identify opportunities to improve systems, workflows, and tools to enhance the customer experience and operational efficiency. Qualifications for the role Bachelor degree in Business, Management, Accounting, or related field Minimum 8 years of experience in customer support or sales operations, with at least 3 years in a supervisory/managerial role. Proven success in supporting B2B or commercial clients in a contact center, inside sales, or account support environment. Knowledge of order management, billing, and logistics processes; Proficiency in CRM systems (Salesforce and SAP). Strong communication skills, with the ability to influence and build relationships across teams and levels; Experience in coaching, performance management, and team development. Experience managing in a metrics-driven environment with demonstrated ability to meet or exceed KPIs. Candidates must already have work authorization that would permit them to work for ABB in the US. More about us ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. #LI-Onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Regional Customer Support Manager The Regional Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions. This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions/branches. The Customer Support Manager shall take a leadership role in the operation of the parts and service departments, their daily activities, and their personnel. Regional Customer Support Manager $85,000 & Up DOE Monday- Friday Great Benefits! Major Areas of Responsibility: o Provide primary leadership in all areas of parts and service within the assigned regions. o Provide leadership by setting the expectations and establishing standards of performance for all employees within the parts and service departments that are consistent with the Company's metrics and core values. o Guide the parts and service staff in their daily routine to ensure maximum performance and effectiveness. o Work with subordinates and seniors to develop and implement a strategic plan for parts and service consistent with the company's strategic goals. o Ensure that Bobcat performance metrics and annual business plans are achieved. o Develop and maintain close professional relationships with the Company's primary suppliers. o Guide the management of parts inventory to meet performance metrics including inventory turns, stock order ratio, parts aging, and availability. o Assist the Region, Branch and Service Managers with technical service issues and customer concerns. o Directly responsible for warranty performance and recovery for assigned branches. o Assist the Region, Branch and Service Managers to implement the technician evolution plan within the branches and service departments. o Supervise and assist in managing the daily activity of the parts and service departments to develop the most efficient processes possible. o Communicate with stakeholders and managers to ensure understanding of current parts and service issues and needs. o Work with the Region and Branch parts and service departments to achieve superior performance as measured by OEM scorecards and reviews. o Recruit, coach, train, and motivate employees of the Company in order to achieve business objectives. o Develop and maintain strong relationships with Gateway Dealer Network Management and Bobcat, Doosan, and other OEM Account Managers as well as neighboring Companies' management. o All other duties and responsibilities as assigned by the Regional General Manager, Gateway Dealer Network. Benefits: Health, Dental, Vision, Life & Disability Policies Employee Discounts 401K Plan with Company Match Flexible Spending Account Paid Holidays & Vacation Training & Advancement Opportunities Pre-Employment drug screens & proof of employment eligibility (E-Verify) are for any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Description & Requirements Forvis Mazars' Private Client tax advisors provide sophisticated tax compliance, consulting, and planning services to individuals, multi-generational families, fiduciaries, and more. Our professionals include CPAs and JDs. Partnering with our financial planners, Wealth Strategists, and Innovation teams expands your flexibility to help clients grow, preserve, and protect wealth. The Private Client Tax Manager serves as a trusted advisor and member of various client service teams and must possess significant knowledge of taxation compliance and consulting related to personal, partnership, trust, estate, gift, and wealth retention strategies as well as charitable entities managed by ultra-high net worth clients. The Private Client Tax Manager participates in client development and team management and conducts research to be current as a subject matter expert. What You Will Do: * Providing tax compliance and tax advisory services to individuals, partnerships, trusts, estates, and private foundations * Developing, building, and managing client relationships as part of the proposal process * Participating in networking activities to further expand business opportunities and client relationships * As a highly impactful team member, maintaining functional expertise and understanding of a client's business or family structure is essential to addressing client concerns and challenges * Assisting with managing, developing, and coaching professional tax staff * Reviewing and managing projects prepared by tax associates and seniors * Effectively delegating responsibilities to others and monitoring efforts of engagement teams * Proficiently using technology tools in regular assignments and demonstrating a commitment to improving work processes through the use of technology * Successfully researching complex tax issues, applying findings to projects, and clearly communicating those findings in writing Minimum Qualifications: * 5 years or more of related experience in public accounting, law firm, or trust department * Bachelor or graduate degree in accounting, finance, or a related field * CPA license or J.D. degree and bar admission * Experience managing multiple client engagements Preferred Qualifications: * Master's degree in Taxation or Law degree * Experience with OneSource tax software #LI-MEM #LI-LW1

Summary of Position With a focus on the customer service side of the insurance sales cycle, Client Managers manage and nurture customer relationships, and lead all client communications - they are responsible for every aspect of their accounts. Their responsibilities include responding to customer inquiries, explaining coverage and premiums, informing clients on any policy or billing changes, and facilitating the claims process between clients and the adjuster. Client Managers also play an integral role in training new service staff on the insurance fundamentals and nuisances of the accounts they service. Essential Job Functions and Responsibilities Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success. Responsible for renewals and new business, including specialty applications, quoting, and gathering pertinent information from the client and/or carrier. Prepare proposals for renewal and new business presentations. Work with the Producer to bind coverage with carriers, process billing, address escalated client concerns, etc. Verify that endorsements and certificates of insurance are properly issued using CSR24 software. Assist with training new Client Service staff. Abate claims by filing them with the carrier and keep the insured updated as to the status and review subsequent loss runs with them and explain how claims affect renewal. Review audit endorsements and worksheets for accuracy and file disputes when necessary. Analyze insureds policies to determine if there are any coverage gaps and proactively provide a resolution. Secure existing business and drives the sale of additional services and lines of coverage. Make relationships with underwriters and market new business. Maintain documentation in Epic, following outlined procedures and standard operating procedures. Other duties as assigned by management. Knowledge, Skills, and Abilities Time management and ability to meet deadlines. EPIC, CSR24, and Indio workflow standards and maintenance of documentation. Strong organizational skills and ability to multitask while paying close attention to detail. Problem-solving and decision making. Knowledge of insurance market trends, submission processes and policy coverage levels. Excellent verbal and written communication skills and ability to de-escalate tense client interactions while providing a timely solution to their concerns. Minimum Qualifications 3.5+ of client management experience working on large commercial accounts. P&C licensed. Education and Licensing Current Property and Casualty License required. CISR, CIC, CRM, ARM, AAI, and CPCU designations preferred.