Customer success manager jobs in Toms River, NJ

At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client's financial goals, and presenting personalized strategies aligned with each client's objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor's degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. A minimum of two licenses required: SIE, Series 6, 7, 63, 65, or 66 licenses, and Life and Health, Accident Insurance Licenses. Additional licenses can be obtained within a specific timeline upon hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Travel - up to 40% Seeking an Engagement Manager that will be responsible for designing security platforms, applications, and tools to deliver against the customer Infosec strategy and programs. The candidate would come with a thorough understanding of the security threat landscape, significant risks, technical developments and directions. The candidate would also possess knowledge of key security domains MDR, VM, GRC tools, Network security, IAM, OT Security, Cloud security, etc. Responsibilities Include: Definition and ongoing curation of architecture documentation for security platforms and applications: producing architecture blueprints, HLDs and LLDs as required. Contribute to the procurement cycle (RFI/RFP) of cybersecurity services and technology as needed. Work closely with customer / internal enterprise architects, solution architects, technical architects and other senior IT colleagues to conceptualize security transformation roadmaps and designs. Provide security solutions team with Cyber Security focused technical consultancy as well as define and curate supporting content to both educate and enable solutions teams in coming up with the right security solutions. Conduct workshops with customers, technology partners and industry analysts on forward looking views and thought leadership. Conduct research into security technical platforms, services, market trends and evaluate capabilities. Compare security technology products and design ‘fit for purpose' solutions. Qualifications: 13+ years of relevant experience IT related graduation with preferrable specialization in Cyber Security Experience in Manufacturing Industry and OT/IoT Security will be value-add. Relevant certifications such as CISSP, CISM or IAM product related certifications. Certifications like Associate CISO / C-CISO will be a plus Training or certifications on OT Security Strong interpersonal skills are essential, must be able to operate and communicate effectively at all C levels. Familiarity with patterns, practices and frameworks of Enterprise security architecture particularly technical design assurance. Proven experience in supporting sales and solutioning. Knowledge of industry standards and compliances in security - NIST, NIS2, ISA/IEC 62443, etc.

About the Company ServiceMaster Cleaning and Restoration by Replacements has been family-owned and operated since 1983. Based in Neptune, NJ, we're proud to serve the very communities where we live and raise our families. With over 20 years of experience in flood, fire, and disaster restoration-including during major events like Hurricane Sandy-our certified team specializes in residential and commercial cleanup, including water and sewer damage, fire and smoke mitigation, and mold remediation. As an IICRC-certified provider, we're committed to delivering the highest quality restoration and cleaning services in Monmouth County and beyond. Job Summary This is a hands-on, client-facing sales role ideal for someone who thrives in a dynamic environment and enjoys building lasting relationships. You'll work directly with our owner and collaborate closely with our project and office managers. If you have a background in restoration, construction, or mitigation sales-and you're ready to join a team where your work has real impact-this is your opportunity. Responsibilities Develop and execute sales strategies to grow business across residential and commercial restoration and mitigation services Manage and grow client relationships through excellent communication and service Maintain and update CRM systems with lead and customer data Collaborate with internal teams to ensure client expectations are met or exceeded Potentially oversee and mentor future sales team members as the company scales Represent the company at industry events or networking opportunities to generate new leads Required Qualifications 3+ years of sales experience in restoration, mitigation, construction, or a similar field Strong communication and interpersonal skills Proficiency in Microsoft Office (Outlook, Word, Excel) Experience using CRM tools Ability to work in-office Monday through Friday (Remote work may be considered after 1 year of successful performance) Preferred Qualifications Prior experience in a Sales Manager or team lead role Bachelor's degree or equivalent experience in Business, Sales, or a related field Workplace Logistics Location: Neptune, New Jersey Work Type: Full-time, on-site (remote work considered after 1 year) Compensation & Benefits Salary: Competitive and based on experience Bonuses: Performance-based bonuses available Why Join Us? This is more than just a sales job-it's a chance to be part of a trusted, community-focused company with deep roots in Monmouth County. As a smaller business with a strong local presence, you'll have a direct line to leadership, and the opportunity to grow with the company. If you take pride in your work, communicate clearly, and are excited to help clients in times of real need, we'd love to connect.

Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment. Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles. Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives. Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers. Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Apply here to be considered for our FUTURE Customer Success Manager Openings: Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with our Customer Success Manager role. This review is for Future Hiring for this Hybrid role out of the Florence, NJ area. Please be aware that this role description is a generalized description for our CSM roles and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Brand opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love Applicants need to be able to be hybrid out of the Florence, NJ area. The Role: Cart.com is hiring a Client Success Manager (CSM). Our dedicated team of client success managers bridge the gap between our clients and our operations, tech, and sales teams to deliver a seamless experience. The right CSM not only advocates for our clients but also helps them maximize their partnership with Cart.com, ensuring mutual success and satisfaction. The ideal candidate excels in listening, communicating, and troubleshooting while prioritizing tasks efficiently in a fast-paced, dynamic environment. They're adept at building strong relationships, using data to drive decisions, and staying organized amidst evolving priorities. If the thought of handling customer feedback or navigating change overwhelms you, this role will not be the right fit. What You'll Do: Develop and execute a strategic account plan for each assigned client, focusing on business outcomes and measurable results. Utilize metrics, KPIs, and data analysis to monitor customer satisfaction, retention, and contract compliance. Collaborate closely with product support, operations, and implementation teams to resolve issues and ensure smooth onboarding and integration processes. Set and manage clear, measurable expectations for both clients and internal teams. Deliver daily/weekly/monthly required reports to the clients as outlined in their contractual statements of work. Support the client in managing their sku/product catalog, as well as inbound and outbound deliveries. Proactively monitor contract adherence to maintain compliance and client satisfaction. Manage the implementation of new programs and services in a timely and cost-effective manner. Who You Are: You have a basic to intermediate understanding of eCommerce and fulfillment environments and are eager to expand your expertise. You excel at relationship management, with strong empathy for customer challenges and a focus on creating positive experiences. You're an Active Listener, capable of accurately interpreting and responding to client needs and concerns. You bring a high level of technical proficiency, easily explaining complex processes or products to non-technical stakeholders. You're a resourceful problem solver, leveraging analytical thinking to develop innovative, client-focused solutions. You possess strong project management skills and have a proven ability to juggle multiple priorities. You drive decisions through data analysis, ensuring an evidence-based approach to problem-solving and client success. You pride yourself on being detail-oriented with a strong sense of urgency, and thrive in environments that require quick responses. What You've Done: 3+ years of experience in Customer Success, Account Management, or a related field, with a proven track record of managing accounts and driving customer satisfaction. You've developed and executed strategic account plans, resulting in measurable business outcomes. Demonstrated ability to manage confidential information with discretion and professionalism. You have successfully worked across multiple teams (e.g., product, operations, sales) to guide the client journey. You have experience in eCommerce, logistics, or fulfillment. You are willing to travel up to 25% as needed. Nice to Haves: Experience working with Order Management Systems (OMS) and Warehouse Management Systems (WMS). Experience in project management, having led or contributed to large client projects. Prior experience in business development, expanding client accounts and fostering long-term partnerships. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are eight Seasons locations across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family. We are seeking a dedicated and experienced Customer & Associate Relations Manager to join our team. This position plays a key role in fostering a positive environment for both customers and employees by promoting respect, engagement, and open communication. The ideal candidate will be professional, approachable, and solution-driven with a passion for people and service excellence. Responsibilities include but are not limited to: Serve as the main point of contact for escalated customer and associate concerns, ensuring timely and professional resolutions. Promote a positive work environment by encouraging teamwork, respect, and open communication among associates and management. Assist department managers with employee relations matters such as performance discussions, coaching, and corrective actions. Investigate employee and customer complaints, document findings, and make recommendations for appropriate outcomes. Monitor customer feedback trends to identify areas of improvement and develop strategies for enhancing the shopping experience. Partner with the HR Department and store leadership to ensure compliance with company policies and employment regulations. Support employee engagement initiatives, including recognition programs, communication updates, and training efforts. Prepare reports summarizing trends in employee relations and customer feedback for management review. Assist in planning and implementing programs that promote a culture of professionalism, accountability, and service excellence. Uphold company values and ensure that both customers and associates are treated with fairness, respect, and care. Requirements At least 5 years of experience in Food / Retail Industry, Human Resources, Employee Relations, or Customer Service Management. Strong interpersonal and communication skills with the ability to build trust and resolve conflicts effectively. Excellent problem-solving abilities and sound judgment in handling sensitive issues. Ability to maintain confidentiality and act with professionalism at all times. A genuine commitment to delivering excellent customer and associate experiences. Strong organizational skills and attention to detail. Experience in a retail, grocery, or hospitality environment preferred. Proficiency in Microsoft Office Suite and familiarity with HR or customer service systems. Benefits Health Insurance Dental & Vision Insurance Paid Time Off (PTO) Free 100K Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts (FSAs) Supplemental Insurance

Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. You will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with customer-facing experience, and a results-driven mindset. **This position is not available to residents of** **California** **.** **Responsibilities** **Customer Retention & Success** + Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention. + Conduct regular **account reviews** to assess customer goals, usage, and outcomes, providing actionable recommendations. + Increase exam completion rates by monitoring learner progress, removing barriers, and providing engagement strategies. **Delivery Fulfillment** + **Facilitate service delivery** by coordinating instructor assignments, tracking of client expected training schedules, and ensuring all logistics are in place. + Manage preparation and distribution of training materials, ensuring accurate and timely delivery to customers. + Partner with internal operations, instructors, and vendors to guarantee a seamless customer experience. **Account Operations** + Oversee the **day-to-day management** of accounts, including processing orders, running reports, and maintaining accurate records in CRM systems. + Track customer utilization, training fulfillment, and certification outcomes to ensure contractual obligations are met. + Develop and deliver account-level reporting on performance, usage, and ROI. **Growth & Lead Generation** + Identify upsell and cross-sell opportunities through regular account engagement and success planning and engage sales partners to close. + Partner with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as assigned **Behavioral Competencies** + Excellent written oral communication/presentation, and relationship-building skills + Strong project management and organizational skills, with the ability to juggle multiple priorities + Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen + High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics + Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business + Self-starter who provides creative and pragmatic solutions to business issues and problems + A positive, results-oriented attitude, with a sense of enthusiasm **Qualifications** + Experience in education, certification, training services, Cyber strongly preferred + Proficiency with CRM systems, reporting tools, and order processing workflows **Education and Work Experience** + Bachelor's degree in related field preferred, or equivalent work experience + 5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role **Physical and Mental Demands** + 25% travel required; this may increase where needed and may be required on short notice + Remain in a stationary position, often standing or sitting, for prolonged periods + Work extended hours when needed + Regular use of office equipment such as a computer/laptop and monitor computer screens **Equal Employment Opportunity Statement** All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. **Job Locations** _US-Remote_ **Posted Date** _1 month ago_ _(10/21/2025 8:14 AM)_ **_Job ID_** _2025-2190_ **_\# of Openings_** _2_ **_Category_** _Sales_

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description The Director of Customer Support, Sales is a key, hands-on commercial role within BEUMER Group's Airport Division. Focused on the North American market, this position is responsible for developing and executing strategies that grow aftermarket and small-project sales with existing airport customers. The Director will engage with airports, airlines, general contractors, consultants, and other stakeholders to identify opportunities where BEUMER can provide added value through modernization, upgrades, and lifecycle support. This role combines strategic development with tactical execution-working closely with leadership to shape go-to-market plans and collaborating with cross-functional teams to deliver compelling solutions that meet customer needs. Key Responsibilities Develop and execute a strategic sales plan focused on existing airport customers and aftermarket opportunities. Build and maintain a robust pipeline of customer support sales activities, including spare parts, upgrades, retrofits, and modernization projects. Maintain awareness of planned airport capital projects and identify potential opportunities for BEUMER's participation. Present regular updates on sales activities, pipeline status, and key customer developments to internal stakeholders. Host internal sales review and approval meetings throughout the sales lifecycle, from opportunity development through close. Prepare timely, accurate, and competitive proposals that balance customer requirements with BEUMER's commercial objectives. Collaborate closely with BEUMER Group's Airport Headquarters in Aarhus, Denmark, to align regional initiatives with global strategies. Partner with Marketing to provide market intelligence, competitive insights, and content supporting customer engagement. Interface with internal departments (Finance, Operations, Customer Support, and Executive Leadership) to ensure alignment and delivery excellence. Conduct comprehensive customer requirement analyses, develop tailored solutions, prepare proposals, and participate in presentations and negotiations. Support smooth handover of awarded projects to execution and service delivery teams. Adhere to BEUMER's policies, procedures, and business ethics standards, ensuring consistent professional conduct. Annual compensation range: $160,000.00 - $170,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements / Skills / Abilities Required: Minimum 5 years of sales or sales management experience in turnkey automated systems or equivalent technical industries. Proven success in aftermarket or customer support sales, ideally within airport or logistics automation environments. Deep understanding of baggage handling systems, including TSA, controls, and conveying technologies. Strong technical, analytical, and problem-solving abilities with a customer-first mindset. Exceptional presentation, communication, and relationship-building skills. Proven ability to identify opportunities, develop solutions, and drive deals to closure. Demonstrated leadership and collaboration skills across functional teams. Preferred: Direct experience in system sales or application engineering for automated sorting systems. Background in airport baggage handling systems design, integration, or construction. Reporting and Travel Reports to the Vice President & General Manager, Customer Support Requires frequent domestic travel and periodic international travel (approximately 50-70%), including visits to BEUMER Group's headquarters in Denmark. Why Join Us This is a strategic and visible position offering the opportunity to influence BEUMER Group's airport customer support growth across North America. You will have the freedom to craft and execute your own commercial strategy, backed by a world-class global organization and an exceptional portfolio of automation solutions. The role provides direct exposure to senior leadership, international collaboration, and the satisfaction of contributing to the reliability and efficiency of airport operations across the continent. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Job Description About Us ISMG is a global intelligence firm and media powerhouse, leading the way in cybersecurity, enterprise IT, and digital transformation. With 10+ brands, 38 digital media properties, and over 400 premier events annually-ISMG connects a network of over 2M executives, decision-makers, and innovators with the insights and opportunities they need to stay ahead. We're not just evolving-we're accelerating. By continuing to enhance our solution offerings and expand our market reach, we're entering one of the most exciting phases in our company's growth. This is the moment to join us. The Opportunity We're seeking a personable, strategic, and highly organized Customer Success Manager to join our fast-paced Digital Campaigns team. This is a high impact, high volume role where you'll be the primary point of contact for our digital marketing clients-building trust, driving measurable results, and ensuring every campaign is flawlessly executed. You'll be at the center of multiple moving pieces, managing competing priorities with precision, and collaborating across teams to deliver client success at scale. If you thrive in a detail-oriented environment, excel at multitasking, and are energized by creating impact through digital strategy-we'd love to hear from you! What You'll Be Doing Manage a large portfolio of digital campaigns simultaneously, translating client goals into clear strategies and ensuring deadlines and deliverables are consistently met. Serve as the main liaison between clients and internal teams, through proactive communication, personalized support, and a high standard of service. Closely monitor campaign performance, analyze KPIs, and identify and troubleshoot risks quickly-ensuring accuracy and excellence in every client interaction. Drive client growth and retention by identifying upsell and cross-sell opportunities, collaborating with sales to develop strategic account plans. Gather and share client feedback through regular touchpoints, influencing product enhancements and campaign innovation. Collaborate across teams-including sales, marketing ops, and product-to deliver a seamless, high-impact customer experience. What You Bring to the Table Bachelor's degree in Marketing, Communications, Business, or a related field required. 3-5 years of experience in a client-facing Customer Success, Account Management, Client Services, Sales or Customer Service role-ideally within digital marketing, media, or SaaS. Proven ability to manage high volumes of concurrent campaigns with accuracy, organization, and attention to detail. Strong communication skills-written and verbal-with the ability to simplify technical concepts and build trust with diverse stakeholders. Proven analytical and problem-solving skills, with the ability to interpret data, diagnose challenges, and drive strategic solutions. Highly proactive, resourceful, and adaptable-skilled at balancing competing priorities in a fast-paced environment. Hands-on experience executing digital marketing campaigns; familiarity with the technology or information security sector is a strong advantage. ???? Why ISMG? Be part of a global, fast-growing media & intelligence powerhouse at the forefront of cybersecurity & enterprise IT. Collaborate with innovative thinkers & creative professionals who inspire excellence. Make a direct impact on both client success & company growth. Thrive in a supportive culture that values autonomy, innovation, & results. ???? Ready to be part of something bigger? Apply now or visit ISMG.io to learn more! ????Location: Princeton, NJ (on-site, Mon-Fri). ????Compensation: $80K-$95K (dependent on experience level)

About Us Welcome to ANI Pharmaceuticals, where we are dedicated to improving and enhancing patients' lives through the manufacturing and distribution of high-quality pharmaceutical products. With a diverse portfolio of generic and branded pharmaceuticals, ANI is a trusted partner for healthcare providers, pharmacists, and patients alike. We understand the importance of accessibility, and our products are available across a wide range of therapeutic areas, contributing to the well-being of communities globally. At ANI Pharmaceuticals, there are opportunities to contribute to our purpose every day. We value authenticity, knowledge, and hard work, and we strive to celebrate our employees in a positive environment. Our culture empowers everyone to be successful and apply their full potential. About the Role The Senior Manager, Customer Service will lead ANI's customer service and order management operations, ensuring exceptional experience for customers, wholesalers, distributors, specialty pharmacies, healthcare providers, and internal stakeholders. This individual will oversee order management, distribution operations, product availability, and issue resolution while maintaining compliance with FDA, DEA, DSCSA, and PDMA requirements. This role requires a hands-on leader with a blend of operational expertise, regulatory acumen, and strategic leadership with the ability to manage a high-performing team, serve as the primary liaison with ANI's third-party logistics (3PL) provider, and drive continuous improvement in service quality, efficiency, and compliance. The Customer Service Manager will have a unique ability to lead a team while operating in a hands-on manner as needed to get the job done. Must be comfortable interfacing with cross-functional internal constituents including senior leadership. Responsibilities Leadership and Team Development Lead, coach, and inspire the Customer Service team to deliver exceptional customer support Define and manage team performance goals, service-level standards, and KPI tracking Foster a culture of accountability, responsiveness, and continuous improvement Customer Experience & Relationship Management Act as the escalation point for complex or critical order inquiries Build and sustain trust-based relationships with wholesalers, specialty pharmacies, and healthcare providers Oversee customer account setup, pricing validation, and maintenance to ensure accuracy and compliance Ensure consistent, professional and effective communication across phone, email, and EDI/order platforms Order Management & Fulfillment Direct all aspects of order entry, pricing, allocation, and fulfillment with a focus on compliance and accuracy Lead execution of product launches, recalls, backorders, and product allocation strategy Monitor order patterns and proactively manage supply challenges Collaboration with 3PL (Third-Party Logistics Provider) Serve as the primary day-to-day contact with ANI's 3PL partner for warehousing, inventory, and shipping operations Monitor service-level performance and escalate issues as needed to ensure timely resolution Collaborate to identify opportunities for efficiency, cost savings, and improved delivery experience Compliance & Quality Assurance Ensure order management activities align with FDA, DEA, DSCSA, PDMA, and SOX requirements Oversee compliance with serialization and product traceability programs Maintain accurate and auditable documentation of orders and customer communications Reporting & Continuous Improvement Provide regular reporting on order and shipment activity, service metrics, order trends, product availability, and logistics KPIs Identify recurring issues and lead root cause analysis and process improvements Lead SOP development and collaborate cross-functionally on system and process enhancements Partner with IT and Finance to optimize ERP and reporting capabilities Skills Strong leadership and people management skills; proven ability to develop, motivate, and retain high-performing teams In-depth understanding of pharmaceutical distribution, logistics, and compliance requirements Excellent communication, negotiation, and stakeholder engagement skills Ability to work with large sets of data across multiple systems to identify key issues and trouble-shoot to drive resolution Strong problem-solving capabilities and a track record of driving process improvements Operates with a customer-first mindset with the ability to thrive under pressure and manage multiple priorities Analytical and data-driven decision-maker with experience managing KPIs Proficiency in ERP/order systems - preferably SAP and Microsoft Office Suite Familiarity with FDA, DEA, DSCSA, PDMA, and SOX regulations Requirements Bachelor's degree in Business, Supply Chain, Healthcare Administration, or related field required Minimum of 7-10 years of progressive experience in customer service or order management, with at least 2 years in a managerial role Pharmaceutical industry experience required, generic pharmaceuticals strongly preferred Prior experience managing 3PL (third-party logistics provider) and distribution operations Ability to work effectively in a hybrid work model with presence in the Princeton, NJ office The base salary range for this position is $130,000 - $165,000; the exact salary depends on various factors such as experience, skills, education, location, competencies and industry-specific knowledge. In addition to base salary, this position is eligible for participation in a competitive short term incentive program based on performance and company results. ANI Pharmaceuticals offers a variety of benefits to eligible employees, including health insurance coverage, life and disability insurance, retirement savings plans, paid leave programs, paid holidays and paid time off. Many of these benefits are subsidized or fully paid for by the company.

Job Description Reporting to the Director of Customer Operations, this position is responsible for managing the day-to-day operations of the Wholesale Customer Operations team. With a customer service mindset, you will work closely with the customer service team and other functional areas within the company to continually innovate and improve the service strategy in alignment with the changing needs of business and customers. Assist the Director, Customer Operations in developing strategies, plans and operational guidelines to support and enhance the customer experience. Creates processes and tactical plans to achieve overall business objectives. RESPONSIBILITIES · Foster a customer-focused culture · Develop proactive, modern strategies to improve upon the customer experience, engagement and service · Build a strong leadership team that cultivates excellence by continually challenging current methods, taking risks to improve results, and creating a fully engaged, cohesive and service oriented customer service team · Leadership in continuous improvement of processes to enhance current operations and set up team to deliver growth · Analyze trends in key performance areas within customer service teams - ensure quality service and delivery standards are being met · Analyze and establish operational processes and escalation procedures · Build relationships and work cross-functionally to ensure our Retail Partners are heard and serviced with Best in Class results · Maintain current knowledge on industry trends and best-practices · Develop staffing plans and department budgets · Determines customer service center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards. · Develop and execute training programs to ensure the team fully understands the customer needs. · Directs and supports the customer service center in the attainment of key performance indicators metrics such as order entry accuracy, ship date, relationships with Sales team and Retail partners. · Provides counseling and guidance for Customer Operations Reps · Tracks and analyzes Customer service center performance versus service goals/metrics; issue regular reports to senior management and business unit customers of performance versus goals and recommended actions. · Ensures compliance with standard practices and processes in the customer service center; in addition is responsible for implementing best operations practices and process improvement. · Serves as a liaison between senior leadership and the customer service centers to cascade organizational strategies and goals to the customer service center. Builds a team environment through regular contact, trainings, communication, and meetings with staff and team. MUST REQUIREMENTS: · Bachelor's Degree · 5-Years experience managing a customer service team · Experience with Microsoft D365 and Shopify · Strong interpersonal, writing and problem solving skills · Self-motivated and capable of maintaining high standards while working independently. · Excellent analytical skills with a strong attention to detail and exceptional planning and organizational skills. · Excellent excel skills · Effective oral and written communication skills and excellent interpersonal skills. · Ability to lead and coach multiple teams and handle multiple issues simultaneously. · Requires experience working under strict deadlines and willingness to work beyond normal work hours in order to meet closing, reporting & project deadlines. · Promotes and Fosters teamwork and instill high employee morale and ensures cross training between inside sales and customer service

Job Details Princeton, NJ - Princeton, NJ New York - New York, NY; Waltham, MA - Waltham, MA $210000.00 - $250000.00 SalaryDescription A member of the Leadership Team, the Principal fulfills a key management role at Trinity. This individual will work as an engagement leader on client projects, a strategic leader on talent/staff management, and an intellectual leader for further expanding the firm's capabilities. More specifically, s/he will be responsible for marketing and branding the team's expertise to create client/project collaboration opportunities. Through developing strong relationships with new and existing clients, s/he will be responsible for exceeding pre-established revenue objectives. The Principal will also fulfill a highly strategic role in support of the firm's success by: identifying innovative initiatives and implementing those; contributing as a strategic business partner to senior management; and developing short and long term goals and spearheading the implementation of related activities. The Principal will have demonstrated expertise and comfort in customer engagement and will play a key leadership role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity has an industry leading data platform and tools that can accelerate clients' ability to action data by predicting and orchestrating the “next best action/engagement” for both the field and digital channel(s). Combining industry leading data, benchmarking, insights, methods and approaches with orchestration positions Trinity to effectively consult and guide our clients to improved impact using omnichannel strategies. With the support of assigned management and staff, s/he will lead and ensure superb delivery on client proposals and projects. The Principal will create business opportunities in close collaboration with other members of the Leadership Team. Essential Functions Client Development Liaise with leadership and project team to ensure project outputs include strategically sound and actionable recommendations and answers to customer engagement client business questions, both high level and nuanced based on project type Serve as the leadership level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries. Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities. Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients. Meet revenue goals individually and through managing project team revenues. Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth. Be viewed by the client as Trinity's expert resource, and demonstrate external thought-partner relationship development capability with multiple clients. Company Management / Leadership Provide thought leadership in CE strategy in both client- and non-client-related activities (e.g., external conferences). Support senior management as an innovative thought-leader with self-initiative and commitment to the firm's success. Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control. Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally. Lead internal and external initiatives that further the firm's status and capabilities. Staff Development / Mentorship Be accountable for overall progression of team members, with particular focus on development of Trinity leadership presence within Customer Engagement internally and externally Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression. Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success. Be a mentor and guide staff and supervisors on professional growth. Project Management Develop and / or evaluate new business opportunities through the identification of follow-on work and new opportunities to foster the extension of current CE footprint within commercial and medical omnichannel and operations functions. Field RFPs and develop first-pass proposals, primarily on CE and omnichannel opportunities; and as part of broader Trinity commercialization responses Mobilize CE's capabilities to extend to current clients and their relevant counterparts within related functional groups (marketing, market planning, sales, operations, medical, medical affairs, analytics, insights and forecasting). Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables. Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation. Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work. Qualifications Position Requirements Education: Preference for demonstrated interest in the life science field, with appreciation for advanced degree with a life science focus Work Experience: 8+ years of experience years as a top performer within a top-tier biopharmaceutical / pharmaceutical strategy consulting firm serving industry leading clients and/or relevant omnichannel/digital transformation experience within pharma and biotech. Omnichannel/CE experience and/or HCP marketing and analytics experience (5-7 years) in consulting or working in a related position within the health care industry Other Skills: Working knowledge of advanced consulting methodologies, tools, and techniques - with focus on: patient finding, HCP segmentation, CE/omnichannel roadmaps, benchmarking and org design, activation and engagement plans including application of advanced analytics, AI and technology solutions, optimization of omnichannel plans, marketing mix, performance analytics and reporting related activities Excellent quantitative skills and direct experience with complex commercial analyses and assignments Advanced project-management skills Demonstrated success with client development Successful team management and staff development Above average proficiency in MSOffice Suite and other consulting-related software Excellent communication (written and verbal) and interpersonal relations skills Prioritization of hands-on involvement in delivering excellent client experience and project outcomes Desire and ability to work in a dynamic, fast-paced environment About Us ************************************ Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current range is $210,000 - $250,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus. Trinity's Commitment to Diversity, Equity & Inclusion Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities. For more information about Trinity's commitment to diversity, equity, and inclusion, you can visit our website.

Job Description Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in New Jersey. Key Responsibilities Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success. Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals. Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue. Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools. New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue. Current Customer Growth: Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business Qualifications Bachelor's degree or equivalent experience 5+ years of sales experience preferred Experience with presentation tools, Salesforce, and Outreach Proven track record of sales success Experience in the automotive industry is required Existing in-market dealer relationships highly preferred What We Are Looking For? Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach. Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems. Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes. Client Service Excellence: Proven track record of delivering outstanding client service. Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels. Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency. Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions. Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment. High Integrity and Work Ethic: Self-starter with a strong work ethic, high energy levels, and a commitment to integrity. Pay: $100,000 base salary + uncapped commissions. Benefits: Medical, Dental, Vision, Matching 401k. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

About Us Total Comfort Group is a leading national provider of mechanical, electrical, plumbing, and project management services. We specialize in retail and commercial multi-site properties across the U.S. Through our family of companies, we deliver innovative, on-time, and cost-effective solutions. Position Summary We're seeking a proactive and detail-oriented Client Account Manager to oversee client relationships and manage facility maintenance projects. You'll be the key liaison between our clients and field teams, ensuring projects are executed efficiently and exceed expectations. Responsibilities * Manage client accounts and coordinate work orders for HVAC, electrical, plumbing, and general contracting services * Oversee project progress from initiation to completion * Negotiate vendor pricing to stay within budget * Communicate regularly with clients regarding project status * Dispatch technicians and vendors promptly * Maintain accurate records of work orders, invoices, and correspondence * Resolve issues and maintain strong client relationships * Handle emergency calls after hours and weekends (on-call rotation every 8 weeks) * Procure necessary equipment and materials * Conduct monthly job cost reviews and report profit status Skills & Qualifications * High School Diploma or GED required * Experience with CMMS (Computerized Maintenance Management Systems) preferred * Previous facilities management experience a plus * Proficient in Microsoft Office Suite and general computer navigation * Strong verbal and written communication skills * Detail-oriented and able to work independently * Comfortable in a fast-paced environment * Supervisory experience with ability to lead and organize teams * Willingness to work extended hours during peak seasons Benefits & Perks * Competitive Salary * Medical, Dental, and Vision Insurance * 401(k) Retirement Plan * 2 Weeks Paid Time Off * Company Phone Provided * Performance-Based Bonus * Team Outings & Company Events Why Join Us? Be part of a growing team that values innovation, reliability, and long-term client success. At Total Comfort Group, we don't just manage facilities-we build lasting partnerships. Apply today and grow with us! Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Ability to Commute: * Eatontown, NJ 07724 (Preferred) Work Location: In person

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. JOB DESCRIPTION SUMMARY: The mission is to be an integral part of the Commercial Lines team and partner with Advisors, Directors Risk Management, Client Service Specialists and others in the agency to deliver a high level of service to our commercial clients. This individual develops professional working relationships with clients, insurance companies, and agency personnel to maintain accounts and promote a positive working environment. PRIMARY RESPONSIBILITIES: Maintain client files in Agency Management System accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows, procedures, and best practices. Compose professional business correspondence via letter, email, and/or other means Capable for performing accounting/math related functions including invoicing, premium allocation, and other tasks as necessary. Monitor claims as outlined by agency procedures. Communicate claims information to others in the agency and maintain up-to-date claims information in the system. Provide guidance and assistance to the insured in coordination with claims. Interact with others effectively by utilizing good communications skills, cooperating purposefully, providing information and guidance, as needed, to achieve the goals of the company. Attend client meetings with the Advisor or Director Risk Management, when requested Assist co-workers in responding to client inquiries or processing work, when needed Manage the day-to-day activities of client accounts including, but not limited to policy review, changes and updates, contract review for certificates processing, preparing renewal documents, marketing and negotiating insurance programs, filing surplus lines, review leases, and financial statements related to the client's insurance. Assists client inquiries via telephone and email, relaying information and follow up for timely service to the insured. Counsel and advise client on coverage and exposure, recommending and placing additional coverage, as needed. Actively seeks out referrals from the current client base to solicit for new business prospects; follows up to generate new business using prospect database and automation system. Cultivates strong relationships with insurance company partners is responsible for knowing carrier requirements and attributes. Looks for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to the attention of appropriate leadership. KNOWLEDGE, SKILLS & ABILITIES: Demonstrates effective presentation skills through both verbal and written communications. Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook and ability to learn any other appropriate insurance company and firm software programs. Demonstrates the firm's core values, exuding behavior that is aligned with the corporate culture. EDUCATION & EXPERIENCE: Obtain and maintain a state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment). 3+ years of experience in a Commercial Account Manager role. OTHER: Fast paced, multi-tasking environment. Travel as required. #LI-JL1 #LI-HYBRID IMPORTANT NOTICE: This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons. Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Benefits: * Paid time off and holidays. * 401(k) with company after one year * Health, dental, and vision insurance options. (50%) * Competitive base salary plus commission and performance bonuses. JOB DESCRIPTION Strategic Account Manager Company: Floor Coverings International - Cherry Hill, NJ Reports To: Owner or General Manager POSITION OVERVIEW The Strategic Account Manager is responsible for generating new business opportunities and cultivating long-term relationships with key residential and commercial clients. This role is critical to expanding the company's market presence by identifying prospective customers, networking with referral sources, and promoting the full range of flooring products and services. The ideal candidate is a self-starter who thrives in a fast-paced, relationship-driven environment and has a strong passion for sales, customer success, and building partnerships in the home improvement industry. KEY RESPONSIBILITIES * Identify and pursue new residential and commercial customer opportunities through networking, cold calling, social media, and in-person visits. * Build and maintain referral partnerships with interior designers, property managers, realtors, contractors, and other trade professionals. * Represent the company at trade shows, networking groups (e.g., BNI), and local community events. * Collaborate with the sales and marketing teams to develop lead-generation campaigns and promotional strategies. * Set and track weekly, monthly, and quarterly outreach goals to ensure consistent growth of the customer base. * Schedule in-home and on-site consultations for the Design Associates and Estimators. * Maintain detailed records of contacts, activities, and outcomes in CRM software. * Provide feedback on market trends and customer needs to guide product and marketing decisions. QUALIFICATIONS * 3-5 years of experience in business development, sales, or marketing in construction, flooring, or home services. * Proven success in lead generation and sales pipeline development. * Strong communication, networking, and presentation skills. * Ability to work independently and meet performance targets. * Comfortable with CRM tools, social media, and digital outreach methods. * Valid driver's license and reliable transportation required. WORK ENVIRONMENT & REQUIREMENTS * Primarily field-based with flexibility to work from home or the office as needed. * Local travel throughout the region to meet prospects and attend events. * evenings or weekend commitments for networking and events. Flexible work from home options available.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The GCS U.S. Large Enterprises Client Group manages strategic commercial services relationships with clients, including many multi-national organizations. This Client Manager, U.S. Large Enterprises, is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 10 clients. **Role Responsibilities:** + Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth. + Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions. + Engage, develop, and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Minimum of 5 years prior strategic relationship management and/or sales experience. + Must possess a sense of urgency and deep resilience to drive results and win. + Experience with managing complex and challenging clients. + Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Effective oral and written communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment. + Experience working in Media & Entertainment, Business Services, Financial Services, or Food & Beverage verticals preferred. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25021831

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New Jersey. The base salary for this position at the time of this posting may range from $57,000 to $62,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit ************************************** for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR 7TzniC3Ow8

Inizio Engage is honored to continue their partnership with this leading pharmaceutical company, across the Patient Solutions business. The Client Account Manager, Call Center accomplishes project objectives by planning, evaluating and improving project specific activities. The Client Account Manager has responsibility for the day to day relationship with the assigned client(s), and in order to be successful, must collaborate effectively with internal resources/ departments. The Client Account Manager must ensure that agreed client objectives are met or exceeded in a manner that is fiscally responsible for both the client and Inizio. This is your opportunity to join Inizio Engage and represent a top biotechnology company! What's in it for you? Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2024) Certified Great Place to Work (2022, 2023, 2025) What will you be doing? Lead all aspects of program implementation, maintenance and/or expansion; probe, clarify and determine clients' needs to develop effective solutions Communicate with and Issue status updates to the client regularly throughout the implementation process and during the life of the program. Schedule and facilitate status calls with frequency appropriate to the needs of the program. Ensure that all client needs are met with a high degree of quality Create and maintain reports and analysis/insight as dictated by the needs of program and/or client. Provide accurate and timely invoicing and track costs against client budget. Review P&Ls; discuss issues with Business Unit Director. Author and maintain client specific SOPs and Work Instructions Provide ad-hoc proposals and pricing as needed. Schedule and spearhead creation and delivery of periodic business reviews. Take lead on annual contract renewal process (if applicable); with involvement by the appropriate Inizio resources. Strategize and collaborate with clients and internal teams to identify efficiencies and offer creative solutions to client Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA) What do you need for this position? Bachelor's Degree or equivalent work related experience 3-5 years Pharmaceutical project management highly preferred Previous proven experience working in a client facing role Ability to join frequent meetings and calls without disruption or disconnecting Must be highly organized, with solid relationship building skills Strong critical thinking and creative problem solving skills Proposal writing and pricing experience a plus. Proficient with Microsoft Office programs Knowledge of medical/pharmaceutical terminology a plus Nursing, healthcare, or call center project management experience preferred Excellent oral and written communication skills as well as customer service and negotiation skills About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: ********************** Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.