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Customer success manager jobs in Tucson, AZ - 75 jobs

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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Tucson, AZ

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $50k-58k yearly est. 13d ago
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  • Customer Success Lead, Sales

    Hexagon 4.3company rating

    Customer success manager job in Tucson, AZ

    Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future. Hexagon's Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 4.6bn USD. Learn more at hexagon.com and follow us @HexagonAB. Purpose of Position: Customer Success Leads are team leads, technical specialists as well as trusted advisors for Hexagon Mining solutions. Working directly with current and prospective customers, and internal Commercial Teams and Product Development teams. They also hold direct line supervisory and responsibility for all the Customer Success Advisors in the region they serve. They are responsible for ensuring retention and customer growth through the following: * As a technical and domain expert in one or more of Hexagon's product lines, working alongside regional commercial team to support them during the pre/post-sales process by defining, scoping and demonstrating technology solutions for mining customers. * Assisting the commercial team in participating in RFP/RFQ processes in a technical capacity * Acting as the trusted advisor for the customer to ensure the Hexagon solutions will deliver against customer needs with a focus on customer adoption and value realization * Post-sale, provide guidance for solutions application and ensure customers obtain full value of Hexagon solutions. * Provide proactive customer care for successful adoption of Hexagon solutions. * Identifying on a regular basis, opportunities for customers to gain more value out of Hexagon solutions. * Identify opportunities for customers to improve their operations through use of additional Hexagon technologies. Referring these opportunities to the commercial team as cross sell / up sell opportunities within a customer account. As senior members of the Customer Success team, the Customer Success Lead is expected to undertake the following: * Mentor Advisors and actively peer review and collaborate with the team to support the betterment of the individuals and team. * Undertake various assigned initiatives that are designed to further Hexagon's success. * Actively pursue industry participation, including development and presentation of papers, creation of case studies with customers. Contribute to Customer Success efforts for key accounts, ensuring alignment of customer process, deployment of new technology, and effective go to market strategies. Provide technical and strategic guidance to the customer success team members. Measuring Success: * Customer Satisfaction (CSAT) Score: The measure of the overall satisfaction of customers after interactions with the Advisor. * Net Promoter Score (NPS): NPS measures customer loyalty and their likelihood to recommend your product or service to others. * Customer Retention Rate: The percentage of customers who continue using HxGN products or services over a period of time. * Renewal Rate: This indicates the percentage of customers who renew their contracts or subscriptions with Hexagon. * Expansion Revenue: The measure of additional revenue generated from existing customers through upselling or cross-selling. * Active Usage or Adoption Rate: Tracks the percentage of users actively using and deriving value from a product or service. * Customer Health Score: A composite score that considers various factors, such as product usage, customer engagement, and support interactions, to assess the overall health of a customer account. * Onboarding Completion Rate: Measures the percentage of customers who successfully complete onboarding processes or training, indicating their readiness to use the product effectively. * Customer Engagement: Tracks the frequency and quality of interactions between the Advisor and the customer, which can indicate the strength of the relationship. * Win Rate: Measure of the new deals won vs. lost in the deals the team has participated in. Knowledge & Experience (Required): * Tertiary qualification (or equivalent) in mining, technology, or geology * 10-15 years' experience in mining related business * Subject Matter Expert experience in one or more of Hexagon's key technologies (Mine planning and scheduling software, Ore control, Processing, Operational or Safety technologies) * Significant experience in a customer-facing role * Prior experience having supervised a technical team Knowledge & Experience (Desired): * Prior Management Experience * Having previously led teams in a consultancy/advisory, technical or commercial role that was customer-facing Key Skills * Excellent computer operation and software application knowledge. * Experience in value-selling and project business case development. * Strong project management and change management skills to oversee multiple initiatives concurrently. * Excellent leadership and communication skills, knowing how to delegate and/or escalate * Experience in process optimization and digital transformation. * Ability to cultivate relationships with internal and external stakeholders. * Ability to mentor and provide technical guidance to technical team members * Strong problem-solving skills to address complex technical challenges. * Ability to work and contribute to a team environment, as well as independently. * Able to communicate clearly in a courteous and professional manner. * Exceptional negotiation, problem solving and presentation skills. * Ability to learn quickly and share knowledge and information. * Excellent mentorship abilities to nurture and guide a diverse technical team. Travel Requirements: * Considerable regional travel required to fulfil this role, up to 50% of the time * Occasional international travel may be required Due to business needs, travel may infrequently occur on the weekend or outside of normal business hours.
    $65k-103k yearly est. 60d+ ago
  • Client Manager - Employee Health & Benefits

    Marsh McLennan 4.9company rating

    Customer success manager job in Tucson, AZ

    Company:Marsh McLennan AgencyDescription: The Client Manager position is responsible for proactively managing client service, renewal activities and administration of products for the clients assigned to them. Client Managers serve as a primary day-to-day contact for our clients. Principal Duties and Responsibilities Responsible for day-to-day management of Benefits accounts; develop solid partnerships with clients' HR managers and other support staff; manage service issues, research problems, present and implement effective, timely solutions Assist in preparing bid specifications for Requests for Proposal (RFPs); obtain necessary census and historical data for bid process; develop knowledge of carriers and products offered; analyze quotes and offer advice on competitive carriers/products; negotiate with insurance carrier representatives and underwriters upon request; prepare client proposals for approval; proof all proposals for accuracy; attend client meetings and presentations Manage implementation of new lines of coverage and carrier changes and insure smooth launch/transition; complete all new/renewal business paperwork and internal documentation Prepare employee communications materials such as brochures, flyers and payroll stuffers Conduct group education and enrollment meetings at client sites or via webinar as required Proof booklets and contracts for accuracy; report inaccuracies to the carrier(s) for correction; request Schedule As for clients' IRS Form 5500 filings and facilitate signature ready Form 5500s; notify clients of legislative and regulatory changes and assist client in understanding how the issues apply to them Responsible for electronic file set-up and maintenance, along with ongoing filing and documentation of client meetings/issues/decisions Plan, prioritize and complete day-to-day workload taking into account new business, renewal business and day-to-day service responsibilities for the accounts assigned in a timely manner ensuring internal/external deadlines are met Conduct all business in accordance with established policies and procedures Attend onsite and offsite client meetings as necessary Other duties as assigned Knowledge, Skills and Abilities Required: High School Diploma or GED 3+ years in group benefits with at least 1+ years in a Client Manager or similar level role Licensed in Arizona Health, Life and Disability (or ability to be licensed within 60 days of employment) Ability to develop and work with mathematical formulas Ability to effectively communicate, both written and verbally, with internal and external parties Ability to conduct education and enrollment meetings (comfortable with public speaking) Excellent time management, organizational and multi-tasking skills with high attention to detail Ability to build and maintain effective relationships with clients, carriers and peers Ability to work independently and in cross-functional teams Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point) Preferred: Bilingual in Spanish Some college or technical training in related discipline Continuing education such as RHU, REBC, CEBS, or CBP Experience using BenefitPoint #MMAWest #LI-DNI
    $70k-112k yearly est. Auto-Apply 60d+ ago
  • Client Manager - Employee Health & Benefits

    Marsh & McLennan Companies, Inc. 4.8company rating

    Customer success manager job in Tucson, AZ

    The Client Manager position is responsible for proactively managing client service, renewal activities and administration of products for the clients assigned to them. Client Managers serve as a primary day-to-day contact for our clients. Principal Duties and Responsibilities * Responsible for day-to-day management of Benefits accounts; develop solid partnerships with clients' HR managers and other support staff; manage service issues, research problems, present and implement effective, timely solutions * Assist in preparing bid specifications for Requests for Proposal (RFPs); obtain necessary census and historical data for bid process; develop knowledge of carriers and products offered; analyze quotes and offer advice on competitive carriers/products; negotiate with insurance carrier representatives and underwriters upon request; prepare client proposals for approval; proof all proposals for accuracy; attend client meetings and presentations * Manage implementation of new lines of coverage and carrier changes and insure smooth launch/transition; complete all new/renewal business paperwork and internal documentation * Prepare employee communications materials such as brochures, flyers and payroll stuffers * Conduct group education and enrollment meetings at client sites or via webinar as required * Proof booklets and contracts for accuracy; report inaccuracies to the carrier(s) for correction; request Schedule As for clients' IRS Form 5500 filings and facilitate signature ready Form 5500s; notify clients of legislative and regulatory changes and assist client in understanding how the issues apply to them * Responsible for electronic file set-up and maintenance, along with ongoing filing and documentation of client meetings/issues/decisions * Plan, prioritize and complete day-to-day workload taking into account new business, renewal business and day-to-day service responsibilities for the accounts assigned in a timely manner ensuring internal/external deadlines are met * Conduct all business in accordance with established policies and procedures * Attend onsite and offsite client meetings as necessary * Other duties as assigned Knowledge, Skills and Abilities Required: * High School Diploma or GED * 3+ years in group benefits with at least 1+ years in a Client Manager or similar level role * Licensed in Arizona Health, Life and Disability (or ability to be licensed within 60 days of employment) * Ability to develop and work with mathematical formulas * Ability to effectively communicate, both written and verbally, with internal and external parties * Ability to conduct education and enrollment meetings (comfortable with public speaking) * Excellent time management, organizational and multi-tasking skills with high attention to detail * Ability to build and maintain effective relationships with clients, carriers and peers * Ability to work independently and in cross-functional teams * Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point) Preferred: * Bilingual in Spanish * Some college or technical training in related discipline * Continuing education such as RHU, REBC, CEBS, or CBP * Experience using BenefitPoint #MMAWest #LI-DNI
    $69k-115k yearly est. 6d ago
  • US Seasonal Tax-Financial Services Organization- Private Client Services-Manager

    EY 4.7company rating

    Customer success manager job in Tucson, AZ

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **FSO Seasonal Tax - Private Tax- Manager - Remote** **The opportunity** EY is currently seeking experienced seasonal tax professionals. You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, overtime eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams. Private Tax is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. **Your key responsibilities** + A strategic eye toward prioritizing when working on multiple complex projects + Influencing skills, and the confidence and curiosity to question existing processes + The ability to produce technical writing and research in a tax context + Experience performing high quality review of complex tax returns + Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance + Experience with federal and state personal and trust income tax + A thorough understanding of estate and wealth planning + Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables + Comfort with working remotely in a virtual team environment **To qualify for the role, you must have ** + Valid US Certified Public Accountant (CPA) license or active state bar membership + A bachelor's degree in accounting, finance, business, or a related discipline + A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps + Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail **Skills and attributes for success** **Ideally, you'll also have** + A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm **What we look for** We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + The salary range for this job in all geographic locations in the US is $90/hr to $120/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $65k-97k yearly est. 60d ago
  • Customer Service Manager

    Armorlube

    Customer success manager job in Tucson, AZ

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Armorlube is seeking a proactive, detail-oriented Customer Service Manager to lead our client-facing efforts and streamline the transition from sales to operations. In this role, you will be the primary point of contact for our customers, responsible for generating accurate quotes, managing inquiries, and ensuring our internal operations team has the precise information needed to deliver excellence. This role serves as a critical link between customers, sales, and operations, owning the quote-to-delivery handoff and ensuring customer expectations align with operational execution. Key Responsibilities: Customer Interface & Relationship Management: Act as the lead point of contact for all customer inquiries via phone, email, and/or chat. Manage and resolve complex customer issues with a focus on long-term customer satisfaction and retention. Build strong customer relationships by understanding needs, priorities, and timelines Translate customer needs into actionable project requirements for internal teams. Quoting & Sales Support Analyze customer requests and generate detailed, accurate cost estimates and formal quotes. Ensure pricing accuracy by applying margins, discounts, and lead times appropriately. Follow up on pending quotes to move customers through the sales funnel. Maintain up-to-date knowledge of pricing structures, product availability, and lead times. Internal Operations Liaison Collaborate daily with the Operations Team to communicate customer specifications and deadlines. Monitor project progress to provide customers with proactive status updates. Identify gaps, bottlenecks or breakdowns in the "Quote-to-Delivery" process and propose workflow improvements. Ensure customer commitments are realistic, documented, and clearly communicated internally Team Leadership Train and mentor junior customer service staff. Develop and maintain Standard Operating Procedures (SOPs) for communication, quoting and data entry. Promote consistency, accountability, and professionalism across customer-facing activities Required Skills and Qualifications: Education and Experience: · Bachelor's Degree or 4 years equivalent experience.· 3-5+ years in customer service or account management role (preferably in an industry involving manufacturing, logistics, or technical services). Technical Skills: Must be technical savvy and Proficiency in CRM software (e.g., Salesforce, Hubspot) and ERP/Project Management tools. Exceptional verbal and written communication skills with the ability to translate technical details to non-technical clients. Strong ability to calculate margins, discounts, and complex pricing formulas for quotes. Must be solutions driven and have a "find a way" attitude when balancing customer demands with operational constraints. Soft Skills: · Strong communication skills, both verbal and written, for effective interaction with customers and team members. · Excellent problem-solving abilities, with the capacity to diagnose and resolve complex technical issues. · Strong customer service orientation with the ability to build and maintain client relationships. · Ability to work independently, manage multiple projects, and prioritize tasks effectively. Success Metrics Quote Accuracy: Minimized variance between quoted pricing and final invoicing. Response Time: Maintaining a high standard for speed of reply to customer inquiries. Operational Alignment: Decreasing the "friction" or missing information passed from sales to the production/ops team. ArmorLube LLC provides high-performance ultra-hard metal coating services and solutions for a wide range of industries including firearms, automotive, oil & gas, aerospace & defense, manufacturing, agriculture and others. Founded in 2013, ArmorLube LLC's patented Hollow Cathode technology is an environmentally friendly process that enables manufacturers to achieve greater coating uniformity and thickness for complex parts in less than half the time required for traditional coating processes.
    $35k-65k yearly est. Auto-Apply 9d ago
  • Customer Service Manager

    Armorlube LLC

    Customer success manager job in Tucson, AZ

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Armorlube is seeking a proactive, detail-oriented Customer Service Manager to lead our client-facing efforts and streamline the transition from sales to operations. In this role, you will be the primary point of contact for our customers, responsible for generating accurate quotes, managing inquiries, and ensuring our internal operations team has the precise information needed to deliver excellence. This role serves as a critical link between customers, sales, and operations, owning the quote-to-delivery handoff and ensuring customer expectations align with operational execution. Key Responsibilities: Customer Interface & Relationship Management: Act as the lead point of contact for all customer inquiries via phone, email, and/or chat. Manage and resolve complex customer issues with a focus on long-term customer satisfaction and retention. Build strong customer relationships by understanding needs, priorities, and timelines Translate customer needs into actionable project requirements for internal teams. Quoting & Sales Support Analyze customer requests and generate detailed, accurate cost estimates and formal quotes. Ensure pricing accuracy by applying margins, discounts, and lead times appropriately. Follow up on pending quotes to move customers through the sales funnel. Maintain up-to-date knowledge of pricing structures, product availability, and lead times. Internal Operations Liaison Collaborate daily with the Operations Team to communicate customer specifications and deadlines. Monitor project progress to provide customers with proactive status updates. Identify gaps, bottlenecks or breakdowns in the "Quote-to-Delivery" process and propose workflow improvements. Ensure customer commitments are realistic, documented, and clearly communicated internally Team Leadership Train and mentor junior customer service staff. Develop and maintain Standard Operating Procedures (SOPs) for communication, quoting and data entry. Promote consistency, accountability, and professionalism across customer-facing activities Required Skills and Qualifications: Education and Experience: Bachelors Degree or 4 years equivalent experience. 3-5+ years in customer service or account management role (preferably in an industry involving manufacturing, logistics, or technical services). Technical Skills: Must be technical savvy and Proficiency in CRM software (e.g., Salesforce, Hubspot) and ERP/Project Management tools. Exceptional verbal and written communication skills with the ability to translate technical details to non-technical clients. Strong ability to calculate margins, discounts, and complex pricing formulas for quotes. Must be solutions driven and have a "find a way" attitude when balancing customer demands with operational constraints. Soft Skills: Strong communication skills, both verbal and written, for effective interaction with customers and team members. Excellent problem-solving abilities, with the capacity to diagnose and resolve complex technical issues. Strong customer service orientation with the ability to build and maintain client relationships. Ability to work independently, manage multiple projects, and prioritize tasks effectively. Success Metrics Quote Accuracy: Minimized variance between quoted pricing and final invoicing. Response Time: Maintaining a high standard for speed of reply to customer inquiries. Operational Alignment: Decreasing the "friction" or missing information passed from sales to the production/ops team.
    $35k-65k yearly est. 11d ago
  • Client Services Manager, Home Health

    Bayada Home Health Care 4.5company rating

    Customer success manager job in Tucson, AZ

    BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified North Tucson Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Location: 7225 N. Mona Lisa Road, Suite 125, Tucson, AZ 85741 The Client Services Manager will: Provide superior customer service and quality home health care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for a Client Services Manager: Bachelor's degree required Prior knowledge of/experience with Medicare and OASIS a plus Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why you'll love BAYADA: BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity Newsweek Best Place to Work for Women Newsweek Best Place to Work (overall) Newsweek Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program and tuition reimbursement Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!! #LIRX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
    $30k-47k yearly est. Auto-Apply 5d ago
  • Channel Relations Manager - Content

    Rain Bird Corporation 4.8company rating

    Customer success manager job in Tucson, AZ

    The Channel Relations Manager - Content drives the creation of clear, engaging messaging that makes complex products understandable and appealing to customers. They lead content strategies, collaborate across teams, and manage vendors to deliver high-impact content that supports product launches and marketing efforts. Candidates should be entrepreneurially minded and able to ‘own' their work to grow landscape sales and market share. Responsibilities Content Strategy & Planning Develop and maintain a comprehensive content strategy that aligns with business objectives, customer needs, and market trends. Conduct regular content audits and gap analyses to identify areas for improvement and innovation. Define clear content goals, KPIs, and performance metrics to measure effectiveness and guide optimization. Content Development & Management Translate complex product information into compelling, customer-centric messaging across various formats-web, social media, video, print, and more. Lead content creation for product launches and ongoing campaigns, ensuring messaging remains relevant and engaging over time. Collaborate closely with subject matter experts (SMEs) to ensure technical accuracy and clarity. Adapt product content for digital platforms to maximize engagement, SEO performance, and brand visibility. Monitor content performance and iterate based on analytics, user behavior, and feedback. Social Media Management Plan, create, and schedule product-related content for the Landscape business's social media channels. Tailor product content for social media audiences to drive engagement and brand awareness. Facilitate appropriate response to product-related social media engagement. Monitor performance metrics and adjust strategies based on analytics and audience feedback. Vendor Management Manage relationships with external content partners, including writers, designers, video producers, and translators. Oversee project timelines, budgets, and deliverables to ensure high-quality output aligned with brand standards and strategic goals. Provide detailed creative briefs and constructive feedback to guide vendor's work and maintain consistency. Content Governance Uphold a consistent brand voice and tone across all product-related content. Establish and enforce content standards, style guides, and best practices to ensure quality and coherence. Serve as the primary administrator for the marketing tech stack within the Landscape SBU, ensuring content assets are organized, accessible, and properly maintained. Customer-Centric Focus Conduct user research and analyze customer feedback to inform content strategy and messaging decisions. Optimize content for usability, accessibility, and search engine visibility to enhance customer experience and drive conversions. Qualifications MINIMUM QUALIFICATIONS: Bachelor's degree in communications, technical writing, marketing, or a related field. 5+ years of experience in content strategy, preferably in a technical or manufacturing environment. Strong understanding of technical products and the ability to simplify complex concepts. Excellent writing, editing, and proofreading skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Experience with content management systems (CMS), SEO tools, and analytics platforms. Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprout Social). Experience managing external vendors or creative agencies. DESIRED QUALIFICATIONS: MBA with an emphasis on marketing is highly desirable. Understanding of the landscape irrigation market. Experience working with B2B industrial or manufacturing products. Written and verbal communication skills in Spanish. #LI-Onsite Rain Bird is an Equal Opportunity Employer
    $76k-102k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Schulz Financial Group

    Customer success manager job in Tucson, AZ

    Job Description Schulz Financial Group is a fast-growing, high-energy, drama-free financial planning and investment advisory services firm. We strive to be an employer where employees are proud to work, have the opportunity to advance in their careers, earn a competitive salary, have bonus income opportunities, receive benefits above industry standards, and feel valued for their contributions. This is accomplished through a disciplined and coordinated effort in working together as a team. We have been extremely successful in growing our business through our extraordinary client experience, team expertise, and commitment to world-class service which make us the standout choice for our clients. Job Overview: The primary role of the Client Relationship Manager is to provide administrative support to a team of advisors and deliver an excellent service experience to our clients. Responsibilities: • Support the client relationship by greeting clients and prospects, answering the phone, assisting visitors at the front door, and scheduling appointments with a smile • Keep client management systems up-to-date with client information and ensure all communication and activities are properly documented in CRM software • Conduct proactive outreach to clients and advisors on time sensitive issues • Manage account activities that are operational in nature - new accounts, cash management, transfers, and account maintenance • Take ownership of inquiries and requests; coordinate with the advisors to ensure clients' expectations for timely service delivery are met • Monitor scheduling software for new activity and take required action such as creating and emailing virtual meeting links, preparing pre-meeting documentation, following up on any missing information, and notifying advisors as necessary • Onboard new clients using approved workflows, from initial new account setup to the completion of asset transfers, etc. • Maintain client and branch records including document retention and updating related logs • Manage shipping and mail requirements including holiday cards and other marketing efforts • Educate clients on account services, capabilities, and available services • Respond to ad hoc requests, coordinate/manage projects as needed, and help facilitate client events • Coordinate social media, marketing & events with Communications Manager Key Traits of a Successful Client Relationship Manager: • Impeccable attention to detail • Ability to clearly communicate requests and processes with clients and advisors • Effective and efficient time management • Polite and professional phone etiquette • Ability to multi-task and deliver exceptional and accurate results • Strict adherence to industry rules and regulations • Strong collaborative skills with the ability to think and work independently • Ability to analyze and research information • Open-minded with the creativity to help foster continuous process improvement Requirements: • Proficiency with Microsoft Office Suite and working knowledge of Apple/Mac OS • Ability to learn new systems including Redtail CRM, OnceHub, and DST Vision • Successfully pass an FBI background check (fingerprinting required) • Positive attitude and sincere willingness to constantly learn and grow - we will train the right candidate! Recent college grads are welcome to apply. Preferences: • 2+ years of experience in a similar administrative/customer service role (financial services background preferred) • Experience with financial services software, terminology, and procedures • Experience working in a highly regulated industry • Skilled at managing personal finances & budgeting - we practice what we preach! We Expect Our Team Members at All Levels To: • Grow professionally and inspire others to do the same • Take pride in how we present ourselves as individuals, and as an office • Work well with others to achieve desired outcomes • Act in the client's best interests at all times • Take ownership and hold themselves accountable for delivering meaningful results • Contribute to the continuous evolution of the firm Compensation: • Starting salary: $40K-$48K DOE. Actual base salary varies based on factors including but not limited to: relevant skills, prior experience, education, and demonstrated performance. This is a full-time, salaried position with opportunities to earn bonuses throughout the year, participate in profit sharing, 401(k) with 6% match, available medical/dental coverage, generous time off policy, group travel, opportunities to gain additional professional qualifications, and more!
    $40k-48k yearly 13d ago
  • Engagement Manager(XIN001_J54Q)

    Xinnovit

    Customer success manager job in Tucson, AZ

    Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description • Manage Consulting Engagement. • Implement Communications Program. • Perform e-Business Solution Delivery. • Perform Project Execution, Control & Closure. • Analyze Customer Wants & Needs. • Develop Thought Leadership. • Develop WW CRM Relationship Mgmt Process & Tools. Additional Information All your information will be kept confidential according to EEO guidelines.
    $91k-130k yearly est. 1d ago
  • Merrill Market Client Relationship Manager

    Bank of America Corporation 4.7company rating

    Customer success manager job in Tucson, AZ

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks. The Market Client Relationship Manager (MCRM) is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff. Responsibilities: * Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth * Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service * Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit * Oversees the client service experience and reviews the approval of new client accounts * Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Specific responsibilities include, but are not limited to: * Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill * Managing the branch's Wealth Management Client Associates and Service Support Staff * Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel * Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge * Coaching teams to deliver a modern, digital first service model focusing on client satisfaction * Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise * Managing the daily operations ensuring compliance to industry regulations, and policies and procedures Required Qualifications: * Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted * Minimum of 5+ years professional experience Key Qualifications for the role: * Current or previous Merrill Wealth Management experience strongly preferred * Self-motivated and client centric * Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures * Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) * Prior trend analysis experience * Strong customer service and communication skills * Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate Desired Qualifications: * Bachelor's degree or equivalent work experience Skills: * Compensation Analysis * Performance Management * Process Performance Management * Referral Management * Workforce Planning * Due Diligence * Internal Audit Review * Leadership Development * Recruiting * Risk Management * Client Management * Customer Service Management * Employee Counseling * Succession Planning * Trade Operations Management Shift: 1st shift (United States of America) Hours Per Week: 40
    $55k-90k yearly est. 35d ago
  • Specialty Area Sales Manager

    Enhabit Inc.

    Customer success manager job in Tucson, AZ

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities * The Specialty Area Sales Manager represents the Agency in activities involving professional contacts with surgical physicians, hospitals/facilities, professional associations, and similar health groups and institutions, to apprise them of the availability of the Agency's Medicare services. * The Specialty Area Sales Manager will be responsible for enhancing account relationships with a strong emphasis on surgeon interaction. * The Specialty Area Sales Manager will be responsible for monitoring service provision through ongoing quality assurance sales calls with referral source contacts. * The Specialty Area Sales Manager will also be responsible for the direct marketing and sales of Specialty Programs Post Op Programs through the Agency and payor sources. * The Specialty Area Sales Manager will be responsible for meeting and/or exceeding admission goals as set by their Division Manager with approval from Senior Management. Qualifications Education, Skills & Experience (Essential): Must have a college degree or equivalent experience base or be a licensed professional. At least one-year experience in the business community or in professional practice is required. Qualifications: Must have excellent communication skills, the ability to interact well with a great diversity of individuals and the ability to organize and execute selling processes. Requirements: * Must possess a valid state driver's license and automobile liability insurance * Must be currently licensed in the State of employment if applicable * Automobile liability insurance as required by law * Dependable transportation kept in good working condition * Must be able to drive an automobile in a variety of weather conditions Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $59k-95k yearly est. Auto-Apply 11d ago
  • Specialty Area Sales Manager

    Enhabit Home Health & Hospice

    Customer success manager job in Tucson, AZ

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities The Specialty Area Sales Manager represents the Agency in activities involving professional contacts with surgical physicians, hospitals/facilities, professional associations, and similar health groups and institutions, to apprise them of the availability of the Agency's Medicare services. The Specialty Area Sales Manager will be responsible for enhancing account relationships with a strong emphasis on surgeon interaction. The Specialty Area Sales Manager will be responsible for monitoring service provision through ongoing quality assurance sales calls with referral source contacts. The Specialty Area Sales Manager will also be responsible for the direct marketing and sales of Specialty Programs Post Op Programs through the Agency and payor sources. The Specialty Area Sales Manager will be responsible for meeting and/or exceeding admission goals as set by their Division Manager with approval from Senior Management. Qualifications Education, Skills & Experience (Essential): Must have a college degree or equivalent experience base or be a licensed professional. At least one-year experience in the business community or in professional practice is required. Qualifications: Must have excellent communication skills, the ability to interact well with a great diversity of individuals and the ability to organize and execute selling processes. Requirements: Must possess a valid state driver's license and automobile liability insurance Must be currently licensed in the State of employment if applicable Automobile liability insurance as required by law Dependable transportation kept in good working condition Must be able to drive an automobile in a variety of weather conditions Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $59k-95k yearly est. Auto-Apply 10d ago
  • Outside Sales Manager

    Elite Rooter

    Customer success manager job in Tucson, AZ

    **Job Title: Outside Home Services Salesman** **Company: Elite Rooter** **About Us:** Elite Rooter is a leading provider of home services dedicated to delivering top-notch solutions to our clients. With a focus on quality, reliability, and exceptional customer service, we pride ourselves on being a trusted partner in the homes and lives of our customers. As we continue to expand our operations, we are seeking a dynamic and motivated individual to join our team as an Outside Home Services Salesman. **Position Overview:** We are looking for a results-driven Outside Home Services Salesman to actively seek out and engage prospective customers. The successful candidate will be responsible for promoting and selling Elite Rooter's services, including plumbing, drainage, and other home maintenance solutions. This role offers an exciting opportunity to showcase your sales expertise while contributing to the growth and success of our company. **Key Responsibilities:** - Identify and develop new business opportunities through prospecting, networking, and cold calling. - Build and maintain strong relationships with customers to understand their needs and recommend appropriate services. - Conduct on-site assessments to evaluate customer requirements and provide tailored solutions. - Prepare and deliver persuasive sales presentations to effectively communicate the value proposition of Elite Rooter's services. - Negotiate contracts and pricing agreements in alignment with company policies and customer expectations. - Collaborate with internal teams to ensure seamless coordination and delivery of services to customers. - Stay informed about industry trends, market conditions, and competitor activities to optimize sales strategies. **Qualifications:** - Proven track record of success in outside sales, preferably in the home services or related industry. - Excellent communication, negotiation, and interpersonal skills. - Strong ability to identify customer needs and present solutions effectively. - Self-motivated with a results-oriented mindset and a drive to exceed targets. - Ability to work independently and as part of a team in a fast-paced environment. - Valid driver's license and reliable transportation. **Benefits:** - Uncapped commission potential. - Comprehensive training and ongoing support to enhance your sales skills. - Opportunities for career growth and advancement within the company. - Health insurance, and other benefits available. **How to Apply:** If you are ready to take on a rewarding challenge and be part of a dynamic team, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining Elite Rooter as an Outside Home Services Salesman. We look forward to reviewing your application.
    $53k-96k yearly est. 9d ago
  • Engagement Manager ( HCM Implementation)

    Darwinbox

    Customer success manager job in Marana, AZ

    Darwinbox is a new-age HCM platform that helps businesses manage their employees from hire to exit. Founded in 2015, Darwinbox now serves 900+ enterprises, 2.6M+ users across 100+ countries, and has emerged as the leading challenger to incumbent HR technology providers. Backed by Microsoft, Sequoia, Salesforce, TCV, and Lightspeed, we employ 1,100+ Darwinians across 12 offices globally. We are the youngest platform to be recognized as a challenger on Gartner's Magic Quadrant and one of the highest customer-rated HRIS platforms worldwide. Our suite includes core HR, workflows, ATS, onboarding, talent management, surveys, engagement, expenses, time-off, timekeeping, analytics, and more. With a strong product foundation and marquee investors, our aspiration is to become a market leader in the U.S. over the next 2-3 years. We are seeking a highly driven Engagement Manager/Sr. Manager to play a pivotal role in our growth journey. For more information, visit ****************** About the Role As an Engagement Manager/Sr. Manager, you will lead multiple HRMS implementations in the U.S., ensuring seamless delivery, stakeholder alignment, and client success. You will oversee escalations, mentor Implementation Consultants, and drive change management while collaborating with cross-functional teams. This role requires expertise in business process mapping, HRMS implementations, and client management to optimize outcomes. You will also oversee financial milestones, track ROI, and identify upsell opportunities during implementation. If you thrive in a fast-paced environment, excel at problem-solving, and are passionate about client success, this role is an exciting opportunity to make a measurable impact. Key Responsibilities * Lead and oversee multiple HRMS implementations, ensuring timely and successful delivery. * Manage and mentor a team of Implementation Consultants. * Coordinate with Sales and Pre-Sales to ensure seamless post-sale knowledge transfer. * Develop detailed project plans, track milestones, and ensure adherence to timelines. * Drive change management by aligning stakeholders, including client leadership and CXOs. * Translate business requirements into product solutions, identifying gaps and defining use cases for enhancements. * Conduct user training and provide ongoing support throughout the project lifecycle. * Guide clients through go-live and collaborate with Customer Experience teams to drive adoption. * Track project ROI and evaluate success based on quality, speed, and customer satisfaction. * Manage client and internal escalations proactively. * Ensure smooth transition of clients to the Customer Success team post-implementation. * Oversee project billing and financial milestones. * Identify upsell opportunities during implementations to drive business growth. Qualifications Required: * 8-12 years of experience in managing product implementation projects, ideally within HRMS or enterprise SaaS. * Proven ability to lead teams and manage multiple concurrent client projects. * Strong understanding of business process mapping, functional specifications, and change management. * Excellent communication, presentation, and client management skills. * Experience working with cross-functional teams across geographies. Preferred: * Prior experience managing HRMS or HCM implementations. * Strong analytical, documentation, and project management skills. * Ability to thrive in fast-paced, ambiguous environments while driving structured execution. * Demonstrated ability to identify upsell opportunities during delivery. Benefits Comprehensive benefits package including medical insurance plan, 401K and paid time off. Flexible work arrangements (remote within the U.S.). Professional growth and international career opportunities within a fast-scaling global organization. Work Authorization Applicants must be currently authorized to work in the United States. Equal Opportunity Employer Darwinbox is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
    $91k-130k yearly est. 60d+ ago
  • Solar Sales Manager

    Icon Power

    Customer success manager job in Tucson, AZ

    Icon Power: Offers extremely aggressive compensation plan Assists in recruiting and building out your team Installs quickly so you get paid faster Pays on time and treats reps fairly Install quality is highest in the industry with 5.0-star Google rating Job Description: Our Solar Sales Manager will start by self-generating their own leads. Once they have established themselves and their ability, they will start to recruit and train other sales consultants and build out a team, or add to the team we already have, depending on the market. We will also assist in your recruiting efforts and will put recruits on your team when we get them. You will be expected to recruit as well though. Top producing Solar Sales Managers can earn $300,000-500,000+ a year. This is not an entry level sales position. We are looking for experienced door knocking managers or solar sales managers. Our program is top notch and we pay extremely well. We will help you succeed and build your own team. About Icon: Icon Power has just been recognized as the 146th Fastest-Growing Private Company in America on the Inc 5000 list. We are based out of Phoenix, Arizona with offices in Tucson, Las Vegas, and Houston, with more markets opening soon. Come grow with us! Icon Power is a locally owned and operated Residential/Commercial solar company. We put our customers and our people first. Help us make the world a better place. Going solar allows families and businesses to take control of their power bill, save money, and make an impact on the environment. Call or email us now to learn more about our opportunities. Benefits: Commission only (no hourly or base pay) Full training and continuing education provided Uncapped income potential Quarterly bonuses Incentives for trips, prizes, and cash Employee pricing Leadership training Referral program for customers and recruits Requirements Responsibilities: Hold meetings as appropriate Generate new prospects through canvassing or networking Recruit new consultants to join the team Train other consultants on team to generate leads and close deals Present to self-generated prospects or company leads Follow up with existing prospects Generate referrals from existing prospects or current customers Meet or exceed monthly, quarterly and annual goals as determined by leadership Attend ongoing training and activities to promote continued education in our industry Requirements: Previous solar sales or door knocking experience required Reliable transportation Laptop or tablet for presenting Salary Description $150,000 to $300,000 per year
    $45k-88k yearly est. 60d+ ago
  • Sales Manager

    HM Alpha Hotels & Resorts

    Customer success manager job in Tucson, AZ

    The Sales Manager drives revenue growth by developing new volume accounts, strengthening relationships with existing clients, and expanding the hotel's presence within the local business community. This role directly contributes to the property's financial success through strategic sales initiatives, contract negotiations, and effective account management. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Identify, negotiate, and secure contracted revenue from new and existing volume accounts in line with the hotel's business objectives. Develop and present competitive corporate rate proposals using revenue management strategies. Prepare comprehensive RFP responses that deliver mutual value to both the client and the hotel. Actively pursue new business opportunities through sales calls, site visits, networking events, and participation in community and industry organizations. Create, execute, and refine strategic sales action plans to meet or exceed revenue targets. Maintain accurate records in the contact management system to document client activity and sales progress. Negotiate and finalize contracts aligned with hotel revenue goals, occupancy patterns, and business mix targets. Communicate client needs across departments to ensure flawless service delivery and guest satisfaction. Represent the hotel at trade shows, sales blitzes, and community events to increase market visibility. Conduct ongoing competitive analysis and maintain detailed market intelligence to identify emerging opportunities. Foster strong relationships with local businesses, civic organizations, and key community partners to strengthen the hotel's reputation and engagement. Other duties as assigned. KEY STRENGTHS FOR SUCCESS Strategic thinker with strong negotiation and relationship-building skills. Results-driven with proven ability to meet or exceed revenue goals. Excellent communication, presentation, and interpersonal abilities. Highly organized with strong attention to detail and follow-through. Collaborative mindset with a focus on teamwork and client satisfaction. PROFESSIONAL EXPERIENCE Minimum of 2 years of hotel sales or related industry experience. Demonstrated success in business development, account management, and contract negotiation. Experience using CRM or contact management systems to track sales activity preferred. ACADEMIC BACKGROUND Associate's degree in Sales & Marketing, Business, or a related field. Equivalent combinations of education and relevant experience will be considered. BENEFITS Medical, dental, and vision (HSA available) Company-paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time
    $45k-88k yearly est. 12d ago
  • Sales Manager

    Precision Toyota of Tucson 3.7company rating

    Customer success manager job in Tucson, AZ

    About Us: At Precision Toyota of Tucson, we're not just a leading Toyota dealership; we're pioneers in shaping the automotive sales landscape since our founding in 1954. Our mission is to challenge industry clichés and create the dealership of the future - one that radiates hospitality to our guests while our team works together with integrity, intelligence, and drive. We firmly believe in the transformative power of these values to redefine customer experience and business success in the automotive world. Our company handbook opens with a clear manifesto: " One of the qualities we value most is honesty. The automotive industry has traditionally prioritized profit over trust. We think this is short-sighted and backward. We know that honesty fosters lasting relationships that can pay valuable dividends over time. " We're seeking like-minded individuals who are eager to contribute to this vision, using their intellect and initiative to propel us forward on this journey of innovation and ethical business practice. The Role: As our Sales Manager, you will be a pivotal part of our leadership team, driving the success of our sales department. You will play a key role in implementing our vision of a data-driven, high-performance dealership that upholds the highest ethical standards. Specifically, you will work with our other sales department managers to desk deals, lead sales personnel, coach on proven sales tactics, provide warm customer service, and create and implement processes that grow our book of business. Key Responsibilities: Lead and inspire a team of sales professionals, setting a standard of excellence, integrity, and ethical sales practices. Implement innovative sales strategies, leveraging data and analytics to drive decision-making and achieve targets. Foster a culture of continuous learning and development, ensuring the team is knowledgeable about the latest Toyota models and automotive technologies. Build and maintain strong, trust-based relationships with customers, emphasizing honesty and transparency in all interactions. Collaborate with other departments to ensure a seamless, high-quality customer experience. Analyze market trends and customer feedback to continually refine sales tactics and strategies. Qualifications: Proven experience as a Sales Manager or similar role in the automotive industry, ideally at a high-volume franchise dealer. F&I experience or exposure preferred. Ability to generate and take action from spreadsheets and other data-driven reporting. Strong leadership skills with a track record of motivating and developing high-performing teams. Excellent communication and interpersonal skills. Adept at using data and analytics to inform decision-making. Commitment to ethical business practices and exceptional customer service. Must be interested in training staff and working within a team environment Clean driving record & valid driver's license We Offer: A competitive salary with performance-based incentives. Relocation expense reimbursement, depending on experience and ongoing performance Progressive, forward-thinking company culture Vanguard 401(k) with company match Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts Dental insurance Vision insurance Ample paid time off Charitable giving match and charitable paid time off Equal maternity/paternity leave for tenured team members Team Member-only "quiet lounge" for peaceful work breaks and yoga/stretching Short-term and long-term disability insurance Life insurance And more We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $79k-120k yearly est. Auto-Apply 60d+ ago
  • Sales Manager

    Watson Chevrolet 3.6company rating

    Customer success manager job in Tucson, AZ

    Watson Chevrolet is hiring an automotive sales manager! Must have at least 2 years of dealership sales management experience. We offer full benefits, as well as very competitive pay! We are a family-owned automotive dealership serving Tucson, AZ for over 35 years. We are focused on providing our customers with excellent service and creating an amazing work environment.401K with Company Matching Medical/Vision/Dental Insurance Sales Bonus Programs Paid Vacation Time Paid Holidays Competitive Compensation Promote from Within We are currently hiring a sales manager. You must have automotive sales management experience to qualify. We are offering competitive pay and full benefits. You will be managing our automotive sales consultant team. Sales Manager Job Responsibilities Actively participate in automotive group recruiting to hire sales talent for all positions. Coach sales staff on best practices for improving performance, conducting effective follow-up, closing deals, and meeting and exceeding sales goals. Forecast and track annual, quarterly, and monthly car sales to maximize gross profits. Maintain a high level of customer satisfaction in all auto sales to increase retention and referrals to drive repeat car sales. Oversee all day-to-day activities within the automotive dealership with a focus on high employee and customer morale. Keep an accurate record of existing and prospective customers within the CRM platform to effectively guide sales processes.
    $71k-114k yearly est. 60d+ ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Tucson, AZ?

The average customer success manager in Tucson, AZ earns between $55,000 and $141,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Tucson, AZ

$88,000

What are the biggest employers of Customer Success Managers in Tucson, AZ?

The biggest employers of Customer Success Managers in Tucson, AZ are:
  1. Hexagon Lincoln
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