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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Customer success manager job in Severance, CO
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$48k-55k yearly est. 13d ago
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Customer Success Manager
R Systems 4.5
Customer success manager job in Denver, CO
Travel required for a week every month.
Experience in Large scale call center operations is preferred
R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.
Company Link:
:
Be Part of the Connection
As a Client SuccessManager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals.
Here are some of the responsibilities:
Lead discussion & calibration sessions to align on product request and expected output
Plan and execute on stakeholder product request by ensuring constant alignment of the objective
Assist, train and lead product rollout plan
Build important business relationships with clients.
Understand customer needs and participate in brainstorming solutions
Promote the products created to support meeting company goals
Initiate, foster and cultivate business relationships
How You'll Make an Impact
Client Engagement, discovery and relationship management
Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
Ensuring timely delivery of product releases and updates.
Travel around a week each month
Required Skills:
7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning,
Implanting and training technical products; Large scale call center operations, chat and digital support
Why Join R Systems?Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.
If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!
#LI-AP2
R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.
Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
$58k-86k yearly est. 2d ago
Customer Success Manager
Ringcentral, Inc. 4.6
Customer success manager job in Centennial, CO
*
Candidate must reside in MST or PST state*
Say hello to opportunities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We're currently looking for: The CustomerSuccessManager serves as the direct support function to some of RingCentral's most valued and high-profile customers. As a critical piece of our land and expand efforts you will be a point person for our larger customers and will interface and orchestrate internal efforts with acquisition, implementation, technical support, etc. You will be positioned as a subject matter expert and all-around resource for servicing client's needs.
To succeed in this role you must meet the following requirements:
Develop strong customer relationships and serve in the role of RingCentral trusted partner.
Proactively drive adoption across RingCentral's multiple product technology stack to ensure customers are maximizing ROI.
Ensure customer satisfaction: facilitate QBRs, execute on mutual success plans, address technical demands, engage appropriate resources to ensure issues are being handled and escalated in a timely matter.
Mitigate churn risk and protect portfolio MRR growth.
Maintain and grow monthly recurring revenue for RingCentral's most valued customers.
Project Management - quarterback internal and external initiatives.
Act as sales liaison, build internal relationships to help drive growth expansion inside of the account, manage partner relationship to better support premium RingCentral customers.
Partner cross-functionally with support, professional services, sales and marketing segments to create customersuccess that drives positive customer satisfaction and account growth.
Execute and build out an Adoption strategy through consistent weekly, bi-weekly or quarterly business reviews to have a proactive approach with the account base.
Desired Qualifications:
3 to 7 years plus of direct and verifiable major accounts-level customersuccess experience.
Proven track record of success with a verifiable history of exceeding customer satisfaction and adoption goals.
Driven by personal, team and company achievement with a commitment to excellence.
Possess that rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality.
Strong analytical, problem-solving and dot-connecting skills with the ability to develop quick, accurate situational awareness.
Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues.
Experience and comfort interacting with and influencing C-level executives.
Strong communication skills - written and verbal - with understanding of situational best practices.
Excellent presentation skills - from small to large audiences.
Ability to lead, manage or influence both internal RingCentral resources as well as customer resources to achieve successful outcomes.
Experience with VoIP technology, Contact Center technology and terminology including SIP, RTP, QoS, COS, and codecs preferred.
Knowledgeable in advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred.
BS or equivalent education and relevant experience
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado, Nevada, Washington, California the compensation range for this position is between $70,700 and $113,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
$70.7k-113k yearly 1d ago
Client Relationship Manager II (Commercial Loan Officer II)
United Business Bank 4.2
Customer success manager job in Granby, CO
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client Relationship Manager II (CRM II) is responsible for developing relationships with prospective clients by identifying the financial needs of those clients and to fill those needs with the wide range of products and services offered by United Business Bank. These products and services may include extensions of commercial and/or real estate credits, demand, savings or time deposit account products or other services offered. They are responsible for analyzing a clients loan request and determining whether a loan is within an acceptable risk within the framework of the Banks policy and for preparing the required documents and submitting it for approval. The CRM II is also responsible for providing service to existing client relationships, as well as to represent the Bank through involvement in local, civic, social, and professional organizations. The CRM II is also responsible for retaining and growing the loan and deposit relationships, and other duties as assigned.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: Bachelors Degree in Business or related field.
Required Knowledge: Knowledge of banking and lending operations and procedures, as well as the various regulations and standard banking practices.
Experience Required: Minimum of 5 years experience in the financial services industry.
Skills/Abilities:
Strong oral and written communication abilities.
Strong math skills.
Strong interpersonal skills.
Ability to identify, analyze and handle credit requests.
Good organizational skills. Good personal computer skills, ability to use Word and Excel.
Professional appearance, dress and attitude.
Compensation
Hiring Salary Range: $115,000 to $130,000.
This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.
Benefits
We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.
Medical, Dental, Vision Insurance at a shared premium cost.
401k With Matching Contributions.
Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays.
Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options.
Employee Assistance Program, 100% employer cost.
Employees are offered a free checking and savings account, plus free orders of personal size checks.
Application window is anticipated to close January 23, 2026.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$115k-130k yearly 3d ago
Strategic Healthcare Account Manager
Informatica LLC 4.9
Customer success manager job in Parker, CO
Strategic Account Manager - Healthcare West
The Strategic Account Manager directly sells enterprise software solutions across the scope of our products and increase incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. You are a collaborator across our organization partnering with; pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and necessary to the performance of the role. Travel is up to and may exceed 50%. You will report to the Senior Regional Sales Director.
Your Role Responsibilities? Here's What You'll Do
You will expand sales within our accounts while building relationships with main decision makers.
You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements.
Real-time documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.
Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
Provide customer feedback to team members for product, systems, and process improvements.
At this level, incumbents will have subject matter expertise in selling our products and services.
Assigned accounts are the largest and the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
You sell-to and work with the senior-most customer executive and CXO-level decision makers.
What We'd Like to See
Hold broad expertise or unique knowledge to contribute to development of our goals and achieve our goals in creative ways.
Industry understanding of the customer's decision-making process, goals, strategies, and goals.
Exhibits confidence and expertise with presentations, financial analysis, negotiation and closing skills at all levels of customer engagement.
Hold a complete understanding of the business and technical contexts of accounts.
Lead by example on accounts and compels others to get on board.
Mentor others at consultative effectiveness and establishing trust with internal and external customers.
Deep knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products.
Role Essentials
BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
Minimum 8+ years of relevant professional experience
$93k-121k yearly est. 4d ago
National Channel Manager
Astound 4.2
Customer success manager job in Denver, CO
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Where you will work:
This individual may be based remotely preferably in the greater Seattle, WA or Portland, OR area with the availability to travel to the nearest office as needed.
A Day in the Life of the National Channel Manager:
Supports team with the evaluation and assessment, as to bid or no-bid, of wholesale opportunities.
Ascertain and negotiate scope of work and pricing with Sales, Engineering and customer, as needed
Work with SEs and Sales and Senior offer management team as needed to create offer content, written narratives for complex and non-standard offers and customer presentations.
Create Quote documents and/or fill out RFP/RFQs as directed by Senior Offer Management.
Identify, recruit, and manage key channel partners, and strategic alliances.
Establish strong relationships with partners, providing support, training, and guidance to enhance their sales effectiveness.
Collaborate with internal teams (Sales engineering, marketing, product development, and operations) to align sales initiatives with business objectives.
Sales Support
Supports team with Creating and Reviewing Contracts, ASRs and PONs.
Responds to customers on Installs, Changes (Renewals/upgrades/etc) and Disconnects. Hands off to Senior OM team, Implementation, Sales and Account management as needed.
Develop and execute a comprehensive channel sales strategy to drive revenue growth and market expansion.
Monitor channel performance, analyze sales data, and implement strategies to optimize partner success.
Suggest innovative incentive programs to drive partner engagement and sales growth.
Stay informed on industry trends, competitive landscape, and emerging technologies to identify new opportunities.
Develop and manage forecasting and reporting to ensure visibility into partner sales performance.
Represent the company at industry events, trade shows, and partner meetings to strengthen brand presence.
Other Duties As Assigned
What You Bring to the Table:
5+ years of experience in channel sales, business development, or partner management within the telecommunications industry.
Excellent analytical, verbal, written, presentation and Excel skills
Ability to work with diverse teams to facilitate and achieve results
Ability to communicate with management, team leaders, and customers
Detail, quality and timeline-oriented
Exhibits commitment, resilience, accountability and teamwork
Familiarity with Microsoft Office applications
Proven track record of achieving and exceeding sales targets through channel partnerships.
Strong knowledge of telecom products and services, including wireless, VoIP, broadband, or enterprise solutions.
Exceptional communication, negotiation, and relationship-building skills.
Ability to develop and execute strategic sales plans with measurable success.
Proficiency in CRM and sales analytics tools.
Willingness to travel as needed to meet partners and attend industry events.
Education:
Bachelor's degree in Business, Marketing, Communications, or a related field or equivalent experience.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
Base Salary: The base salary range for this position is $80,000-$105,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.
Commissions at plan: Targeted commissions at full attainment are sixty-thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$80k-105k yearly 1d ago
District Sales Manager
Avion & Acella Pharmaceuticals
Customer success manager job in Denver, CO
Alora Pharmaceuticals is a rapidly growing Specialty Pharmaceutical company. We are seeking a sales leader with a proven track record of success in building and leading top performing sales people. The District Sales Manager (DSM) is responsible for the development and performance of all sales activities in the assigned market. This position directs a sales team (approx. 10 sales representatives) by providing leadership towards the achievement of maximum profitability and growth in line with company vision and values. The DSM will need to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges within their team; this includes the development of team members towards corporate growth.
This is a field based position. Westcoast, The ideal candidate will preferably live in the Phoenix, Denver or Salt Lake City area.
Position Requirements
Bachelor's degree from an accredited college or university.
Minimum of 5 years' experience in the medical and/ or pharmaceutical industry, previous management experience required.
Ability to travel frequently.
Excellent written and oral communication skills as well as the ability to interface with different departments throughout the organization.
Advanced interpersonal skills to work with individuals in the delivery of coaching and performance feedback.
Must have strong problem-solving skills with the ability to think through and solve issues creatively.
Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
Highly effective organizational skills.
Advanced presentation skills for the delivery of training and other corporate materials
Advanced business analytical skills to identify trends, opportunities and threats to then determine actions to drive business or overcome challenges.
Strong documented sales results.
Demonstrates solid clinical product knowledge.
Computer Skills; Word, PowerPoint, Excel and Outlook.
Some overnight travel may be required.
Candidates must be able to successfully pass pre-employment background, motor vehicle and drug screen.
Previous sales management or sales leadership experience required.
BENEFITS:
Base salary + uncapped incentive compensation
Full benefits package including medical, dental, vision and disability coverage
401(k) with company match
Maternity, paternity and adoption leave
Three weeks paid vacation, 10 paid holidays plus floating holidays and sick leave
Alora Pharmaceuticals realizes that our success as an organization is dependent upon our people. We seek aggressive, success oriented and flexible sales leaders. If you are motivated by competitive incentive compensation and career advancement measured by proven successes.
Equal Opportunity Employer
Alora Pharmaceuticals, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
$54k-87k yearly est. 3d ago
National Strategic Account Manager-West Coast (Colorado, Washington, or NorthernCalifornia)
Sunbelt Rentals 4.7
Customer success manager job in Denver, CO
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
The selected candidate must reside in Colorado, Washington, or Northern California.
National Strategic Account Manager
Are you seeking an entrepreneurial, empowering workplace that allows you to:
* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a National Strategic Account Manager. As a National Strategic Account Manager, you will increase the number of business affiliates of members of Sunbelt's Strategic Account Program whom conduct business with Sunbelt on a regular and increasing basis. Provide consistent communication to the Key Account Group to build enthusiasm and acceptance of this program at both the field level and senior management level.
DUTIES & RESPONSIBILITIES:
* Coordinate sales calls with local Sales Reps on Strategic Account affiliates
* Develop relationships with the targeted Strategic Account offices within their assigned territory with the goal of becoming the first call with these customers.
* Identify other regional or national companies within their assigned territory, beyond the existing Strategic Accounts, where a concentrated focus would result in (minimum) rental revenue gains in excess of $100,000 per year.
* Would be limited to (6) of these targeted customers for compensation purposes. These targets would need to fit one of the three requirements for inclusion in the Strategic Account Program - (1) target co. operates from a Preferred Supplier list, and Sunbelt is not included on the list; (2) target company utilizes centralized rental equipment for a multi-state area; or (3) target company is focused on providing industrial contractor services.
* Develop a list of Sales Reps assigned to each Strategic Account affiliate and follow-up with them every 2 weeks to track progress and assess effectiveness of marketing effort. Note success stories in weekly activity report.
* Provide detailed travel schedule (4 weeks out) updated every 2 weeks.
* Attend national and regional trade shows as necessary.
* Keep TM's and VP's apprised of daily activities (TM's) and weekly activities (VP's)
* Identify major problems/issues at the Sales Rep level which can be addressed via training or action at the TM level.
* Sales Reps overly concerned with a customer's National Pricing vs. making a call.
* Improved communications to Sales Reps and Rental Managers regarding products, services, pricing and customer specific information.
* Perform other duties assigned as assigned by the manager.
QUALIFICATIONS:
* High School Diploma + 10 years' work experience or College degree and 6+ years' work experience
* 6-8+ years in Outside Sales or Sale Management role. Documented successful territory management showing consistent revenue growth.
* Previous job related overnight travel required.
* Comfortable cold calling on new accounts.
* Basic Microsoft Office and Wynne RentalMan (a plus but not required)
* Teamwork skills
* Comfortable calling on jobsites and corporate office.
* Ability to incorporate the Specialty Businesses into their presentations and product offerings.
* Specific specialty product training to be provided by the various Sunbelt experts - IRG, Scaffolding, P&P, Compressed Air Solutions, Ashtead Technologies, Scaffolding, P&P, Compressed Air Solutions, Ashtead Technologies.
* 75% to 85% travel time.
* This individual will work from their homes so no relocation required, although significant travel will be involved.
* Positions available on the West Coast, Central, and East Coast.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $116,940.00 - 160,792.50
Total compensation package includes base pay, company vehicle, and robust commission plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$42k-62k yearly est. 2d ago
Manager, Commercial Sales, Owners
Procore 4.5
Customer success manager job in Denver, CO
Procore is looking for a Manager, CommercialSalesto lead, mentor, and develop a team of Account Executives focused on acquiring new Commercial business through inside sales, technical demonstrations, and supporting deals to close, and more. In this role, you'll drive a high-performance, high-accountability culture. You'll develop and own key performance indicators (KPI) for the Account Executive team while consistently monitoring and tracking results, and driving team execution to meet and exceed sales goals. If you're looking for the opportunity to thrive in a sales management role while playing a critical part in generating revenue-this is the role for you!
This position reports to Director, Owners Sales, and is fully remote. We're looking for candidates to join us immediately.
What you'll do:
Lead a team of Account executives to develop and close lead opportunities, resulting in new revenue for Procore
Attract, hire, and retain high performing Account Executives through multiple recruiting channels
Drive a performance culture within the Account Executive team
Provide training and support to the team to better understand the role, Procore's products (industry, market, proposition), and best practices for inside sales
Regularly conduct call and presentation reviews
Consistently conduct pipeline and deal reviews with reps; help reps win deals via onsite presentations, negotiations, and deal strategy
Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up
Provide detailed analysis and reporting on the team's performance as well as accurate forecasts to sales leadership based on individual performance and historical trends
Identify and implement process improvements to drive efficiency and productivity
What we're looking for:
Bachelor's degree and/or relevant work experience
5+ years in quota-carrying software sales (preferably in a SaaS environment)
3+ years of management experience in a sales environment
Track record in hiring, developing, and promoting inside sales representatives
Proven experience selling via product demonstrations, email, and social selling
Experience using and implementing a sales methodology
Consistent track record of 100%+ of quota achievement as an individual contributor
Demonstrated experience with Salesforce
Excellent interpersonal, oral, and written communication skills
Additional Information
Base Pay Range:
120,800.00 - 166,100.00 USD Annual
On Target Earning Range:
241,600.00 - 332,200.00 USD Annual
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$79k-98k yearly est. 1d ago
Sales Manager
White Orchid Interiors
Customer success manager job in Denver, CO
Job Title: Sales and Business Development Leader
Company: White Orchid Interiors
Employment Type: Full-time
Industry: Interior Design & Home Staging
Last Updated: January 9, 2026
About White Orchid Interiors
White Orchid Interiors is a leading provider of home staging services in Colorado. We partner with homeowners and real estate agents to transform properties into captivating spaces that appeal to potential buyers. Our team of talented designers is passionate about creating an interior atmosphere to maximize the potential of each home we stage.
About the Role
We are seeking a highly motivated and results-oriented Sales and Business Development Leader to join our team. In this role, you will be the driving force behind generating new business and fostering lasting relationships with Corporate Clients in the
Builder
,
Developer
and
Investor
segments. You will be primarily responsible for identifying prospects, creating new relationships, presenting our services, and closing sales among Corporate Clients.
Key Responsibilities
Proactively search for prospects in Corporate Client segments.
Develop relationships with Corporate Clients to generate new and repeat sales.
Create proposals that accurately reflect client goals and property requirements.
Negotiate pricing in alignment with company policies and sales metrics.
Maintain accurate records of interactions and activities in our Salesforce CRM.
Meet or exceed monthly Corporate Client sales quota.
Collaborate with Design and Operations Teams throughout the process.
Take on additional sales responsibilities as required by Management.
Qualifications
Proven track record in a quota driven sales role.
Familiarity with Corporate players in the Colorado real estate market.
Excellent communication and collaboration skills.
Passion for interior design and an eye for style details.
Ability to work independently and manage time effectively.
Safe and clean driving record.
Proficiency in Google Suite and Salesforce CRM.
Compensation and Benefits
Competitive annual salary of $60,000 paid $2,500 twice monthly.
Commission on Sales above Monthly Quota.
Paid time off and paid holidays.
Company match in 401(k) retirement plan.
Total compensation potential exceeding $100,000.
To Apply
Apply directly on LinkedIn and please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to *****************************.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This job description is compliant with the Colorado Equal Pay for Equal Work Act (EPEWA) and other applicable state and federal laws. We are committed to providing equal employment opportunities and a fair and inclusive work environment for all employees.
$60k-100k yearly 2d ago
Roofing Sales Manager
Kapella Roofing
Customer success manager job in Centennial, CO
Roofing Sales Manager - Lead with Integrity. Grow with Kapella.
At Kapella Roofing, we're not just building roofs-we're building relationships.
As a top-rated Denver roofing company with over 1,000 exterior improvement projects, our commitment to integrity, transparency, and professionalism sets us apart.
We're seeking a dynamic Roofing Sales Manager to lead and expand our sales team, driving both residential and commercial projects to new heights. This role offers the opportunity to shape a team, influence company growth, and make a tangible impact in the communities we serve.
Key Responsibilities:
Recruit, train, and mentor a high-performing sales team.
Drive sales across residential and commercial sectors in the Denver Metro area.
Collaborate with estimators, operations, and leadership to ensure seamless project execution.
Manage personal sales pipeline while supporting team members in achieving their goals.
Develop and implement sales strategies aligned with company objectives.
Qualifications:
5+ years of experience in roofing sales (residential, commercial, or both).
3+ year in a leadership or sales management role.
Proven track record of meeting or exceeding sales targets.
Strong understanding of the Denver roofing market and local regulations.
Excellent communication, negotiation, and interpersonal skills.
Why Join Kapella Roofing?
Competitive Compensation: On-Target Earnings (OTE): $75,000 - $95,000+ Annually with uncapped commissions, bonus & team overrides.
Growth Opportunities: Play a pivotal role in a company poised for expansion.
Supportive Environment: Work alongside experienced professionals dedicated to excellence.
Community Impact: Be part of a team that values giving back and making a difference.
Comprehensive Benefits: Health insurance, paid time off, and professional development opportunities.
Ready to Elevate Your Career?
If you're a motivated leader with a passion for sales and a commitment to quality, we invite you to join our team. Apply today and be a part of Kapella Roofing's continued success.
Job Type: Full-time
Pay: $200,000.00 - $300,000.00+ total comp per year.
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Compensation Package:
Commission pay
Performance bonus
Uncapped commission
Schedule:
Monday to Friday
Weekends as needed
Experience:
Roofing Sales Management : 5 years (Preferred)
Commercial Roofing Sales Management : 3 years (Preferred)
Work Location: In person
$39k-73k yearly est. 4d ago
Customer Success Manager, Capital Management
Rigup 4.4
Customer success manager job in Denver, CO
RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and their suppliers to work better, together.
Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com
RigUp is hiring a CustomerSuccessManager responsible for leading our Capital Management implementations and ongoing client value delivery. As the key client point of contact, you will ensure our solution is set up to meet client needs and ensure a smooth implementation process for clients and their approved vendors. Our ideal candidate for this role will be a detail-oriented professional with a proven track record in project management, client relationship management, and excellent communication. This role will be exempt and will report to the Manager, Client Success.
This is a full-time hybrid position and can be based in Austin, TX, Houston, TX, Midland, TX, or Denver, CO.
Why Join us? Our CustomerSuccess team at RigUp is on a mission to ensure all of our energy clients capture maximum value in using our innovative solutions. We are passionate about creating great experiences for our clients and vendors in our network. If you thrive in a dynamic environment, excel in delivering exceptional client experiences, and are passionate about solving problems and improving new processes, we want to hear from you!
What you'll be doing:
Leading implementation and client project execution
Partner strategically with clients to assess their specific situations and needs. Map their current workflows, identify pain points, and implement solutions upon full rollout
Develop and execute a client-specific project plan for the implementation of our Capital Management solution (including defining scope, objectives, timelines, and deliverables)
Guide clients through the set-up process, including system configuration, user access, and platform training. Problem-solve alongside clients and Product/Engineering as needed
In partnership with the RigUp Supply Chain team, develop a vendor onboarding strategy, including prioritization, communication cadence and templates, while updating Clients on progress or escalations
Coordinate with the Vendor Operations team to ensure all vendors are fully onboarded onto the platform within required timeframes, ensuring adherence to compliance standards
Collaborate with RigUp Product and Invoicing teams to establish account configurations and ensure successful vendor and client transactions.
Ensure fast and thorough onboarding of new clients with close collaboration, while educating them on platform functionality and best practices to drive maximum value. Ensure no unnecessary delays in the implementation process, and continue to sell the customer on why implementing our solution is a high-value initiative
Ongoing Client Account Management:
Build and maintain strong relationships with existing and new users at Client to understand and champion their evolving needs. Serve as their primary point of contact throughout their lifecycle with RigUp Capital Management
Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for commercial opportunities and success with customers
Monitor client usage of our solution and proactively identify areas for improvement (for clients, vendors, and RigUp) to maximize the value they are able to get from working with us
Synthesize and champion client feedback internally. Partner with the product team to ensure customer feedback is reviewed and prioritized
Maintain a high level of product proficiency and continually guide / train clients on new features, updates, and best practices to achieve their unique goals
Cross-functional Partnership:
Partner with Sales teams throughout the client lifecycle to ensure smooth renewals and proactively identify opportunities to upsell
Partner with the leadership team to define client value, desired client outcomes, and the best in class approach to servicing our clients to ensure that our solutions not only meet but far exceed their expectations of value
Experience and Education Requirements:
3-5 years experience and proven success in end-to-end project or client management that includes partnering with customers
Proven ability to partner effectively with cross-functional teams and influence outcomes that lead to customersuccess
Experience quickly learning new systems and tools and navigating them to understand root causes of issues or ways to make improvements
Effective communication and relationship building skills
Strong analytical and problem-solving skills, coupled with adaptability to address evolving client, vendor, and internal needs and unexpected challenges
Exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment
A passion for delivering exceptional service and continuously seeking ways to enhance the client experience
Undergraduate degree in Business, Operations, Engineering or a related field, or commensurate professional experience
Additional experience preferred but not required:
Experience working in the Oil & Gas industry or related energy fields
Experience in account management with a proven track record of success
Experience with data analysis and visualization
Background in change management, helping customers navigate organizational change associated with the adoption of new software and processes
Essential Job Functions:
Regular, on-time attendance
Ability to travel 25% of the time
Ability to communicate effectively
Ability to use office equipment such as a computer, copier and telephone
Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel
Occasionally remain in a stationary position, often standing or sitting for prolonged periods
Constantly remaining in a stationary position, often standing or sitting for prolonged periods
Ability to manipulate office equipment such as a computer, copier and telephone
More than a job:
Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it.
We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution.
We support you with:
For eligible roles:
Flexible paid time off for full-time employees
Medical, dental, and vision insurance
Telehealth
401(k) with company matching contribution
Flexible remote work support where applicable
WFH Contribution
Wellness allowance
Calm App
Learning opportunities
Financial planning support
Parental leave
Employee Assistance Program
Pet Insurance
Opportunity to earn bonus, commission, and/or equity
Onsite Gym
RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We'd love to learn what you can add to our team.
Who we are:
What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.
We'd love to share more through the interview process and look forward to learning more about your journey.
$63k-95k yearly est. Auto-Apply 4d ago
Enterprise Customer Success Manager
BEDI Partnerships
Customer success manager job in Denver, CO
Join Udemy. Help define the future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead.
Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home.
Learn more about us on our company page.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye.
This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays
.
About your skills
Strategic Mindset: Ability to think critically and creatively about long-term goals, analyze complex information, adapt strategies to changing conditions, and collaborate effectively to drive sustainable success and innovation.
Project Management: Be a trusted advisor by providing superior project and time management abilities, with strong attention to detail, allowing for effective handling of multiple priorities.
Communication & Collaboration: Exceptional verbal and written communication skills that foster clear interactions and effective teamwork with clients and colleagues.
Resourcefulness: Ability to quickly adapt in a fast-paced environment while creatively finding solutions and contributing to sustainable processes that enhance a world-class global customer experience.
About the Role
As an Enterprise CustomerSuccessManager, you excel at partnering with valued customers post-sale to ensure their successful adoption of Udemy Business and help them achieve their goals. You build strong relationships with learning champions and executives, thrive on engaging with customers on-site, and prioritize collaboration across departments like Marketing, Product, and Sales.
Driven by revenue, you take ownership of renewals and actively pursue upsell opportunities, sharing a commitment to exceed goals with the Sales team. Using a consultative mindset, you engage deeply with customers to help them plan learning strategies, deploy programs, and measure success, leveraging your creativity and experience to delight and engage our rapidly expanding customer base.
What you'll be doing
Proactively manage a portfolio of enterprise-level Udemy Business (UB) customers, prioritizing retention and expansion through tailored engagement strategies and individualized success plans.
Serve as a subject matter expert on the UB Platform, guiding customers in their learning and development strategies to foster organizational growth and transformation.
Grow and maintain trusted relationships at the executive level, positioning yourself as a valued advisor on learning and development strategy, and establish an Executive Business Review cadence.
Collaborate with Sales to create account strategies focused on retention goals, upsell opportunities, and onboarding new customers, ensuring successful project management and continuous support.
Design and launch internal promotion programs to increase awareness and drive engagement with UB within customer organizations.
Establish a feedback loop with product management to relay customer requests, ensuring alignment of product development with customer needs and expectations.
Work with the marketing team to identify case study opportunities and develop customers as advocates through media exposure.
Develop and refine internal and customer-facing processes, programs, and resources to drive efficiency and enhance the effectiveness of the CustomerSuccess team.
What you'll have
5-8 years in B2B SaaS customersuccess, account management, consulting, or sales, specifically with enterprise-level accounts (>$150k ACV) and HR/L&D customers.
Demonstrated ability to cultivate and maintain trusted relationships with clients to foster long-term partnerships.
Proven capability to identify, negotiate, and successfully close complex deals that align with customer needs.
Experience in formulating and implementing strategies to enhance the adoption and utilization of technology solutions.
Fundamental understanding of customer integration concepts, including Single Sign-On, APIs, and feature customization.
Posting Date: December 31st, 2025
Application Window: We anticipate the application window will be open until January 19th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.
Hiring Compensation Range
$106,000 - $133,000 USD
Why work here?
You'll grow here.
Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways.
You'll own your work.
We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact.
You'll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
You'll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs?
Bring your curiosity. We'll bring the platform and the support. Let's LEARN together.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
$106k-133k yearly Auto-Apply 18d ago
Customer Success Manager
Propeller 4.2
Customer success manager job in Denver, CO
Job DescriptionDescriptionPropeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps. Our customers use Propeller's integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller's smart survey technology, we empower project teams to map, measure, and manage site activity.
Propeller empowers everyone to approach, own, and solve problems creatively. We're data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor.
Your MissionYour mission is to empower our customers to maximize the value from our product, turning successful adoption into lasting partnerships. The CustomerSuccessManager will be the primary driver of this success, directly impacting revenue retention by proactively ensuring customer health and satisfaction, and fostering account growth through identifying and realizing upsell and expansion opportunities. Ultimately, you will be key to transforming customer relationships into a powerful engine for mutual growth and sustainable business success.
This role will require a minimum of two days in the Denver office per week, on average.
Key ResponsibilitiesCustomer Lifecycle & Adoption
Serve as the primary relationship owner, guiding customers through adoption, expansion, and renewal.
Drive engagement by ensuring customers effectively leverage Propeller's platform and tools (platform workflows, 3D mapping, GIS integrations, site/stockpile measurements, progress reporting, mobile app use cases, DirtMate adoption).
Proactively educate customers on new features, under-utilized tools, and product updates to increase adoption and impact.
Manage and own product roadmap reviews with customers to align on goals, showcase value, and identify opportunities for continued partnership.
Act as a trusted advisor by maintaining strong industry and product knowledge, helping customers translate data into meaningful business outcomes.
Retention & Value Delivery
Maintain strong customer relationships that ensure high adoption, satisfaction, and measurable ROI.
Proactively identify risks and mitigate churn and contraction through data-driven insights and engagement.
Track customer health (logins, uploads, feature usage) to ensure customers are on track with their license entitlements.
Ensure customers achieve their stated goals and business outcomes, adjusting engagement strategies as needed.
Maintain 90%+ Gross Revenue Retention (GRR) across your portfolio.
Commercial Growth & Account Management
Own net expansions, comprised of renewals, expansions, and upsells, in addition to churn and contraction mitigation.
Identify, develop, and close commercial opportunities within existing accounts in partnership with channel partners and dealers, where applicable.
Negotiate renewals and contract terms, demonstrating clear ROI and value.
Educate customers on pricing changes, new product offerings, and value-added solutions.
Build and maintain strategic relationships with decision-makers, aligning Propeller solutions to evolving customer needs.
Collaboration & Reporting
Track and managecustomer activities, risks, and opportunities using Gainsight.
Lead business reviews with customers to demonstrate value, ROI, and strategic alignment.
Collaborate with Product, Engineering, and Support to represent customer needs, provide feedback, and help improve the product experience.
Support team-wide goals, process improvements, and documentation to scale customersuccess and commercial impact.
Skills:
Experience with geospatial and construction technologies, including GIS, UAVs, GPS surveying, photogrammetry, machine control, and visualization platforms.
Skilled in managing a portfolio of customers - driving adoption, preventing churn, and delivering measurable business outcomes.
Strong commercial acumen with the ability to build ROI-driven cases and align technology solutions to customer goals.
Data-driven and proactive, using insights to identify risks, opportunities, and areas for customer growth.
Bonus Points For:
Experience with CustomerSuccess tools such as Gainsight and/or Hubspot.
Experience driving revenue retention and expansion.
FAA Part 107 Remote Pilot License (or equivalent).
Benefits
Fully paid employee United Platinum PPO medical, dental, and vision coverage
20 days paid vacation time per year with no accrual or carryover cap
3% non-elective employer contribution to 401(k)
Employee share options
Professional development budget and leave
The opportunity to take part in our mentorship program
Monthly telephone and/or internet allowance
Paid primary & secondary parental leave policies
Hybrid work arrangements and WFH equipment provided
The estimated base salary range offered for this role is $70,000 - $80,000, with an annual OTE target of $85,000 - $105,000. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge, and experience.
$85k-105k yearly 5d ago
Mid Market Customer Success Onboarding Manager
Connecteam
Customer success manager job in Denver, CO
Onboarding Manager, MM Team
Who Connecteam is: Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce, the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
What is the Onboarding Manager, MM role at Connecteam?
As Connecteam's MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of Connecteam from day one. You'll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value.
Your main responsibilities will include:
Leading onboarding projects with mid-market clients, ensuring timely and successful implementation of Connecteam
Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly
Delivering advanced training sessions for admins, managers, across multiple departments or locations
Supporting integration and technical setup needs in collaboration with internal teams
Managing onboarding timelines and project milestones to ensure smooth handoff to CustomerSuccess
Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals
Identifying and addressing risks early to ensure a successful go-live and long-term retention Acting as the customer advocate within Connecteam, influencing product development and cross-team collaboration Continuously improving onboarding processes for scalability, efficiency, and client satisfaction
Which qualifications you'll need:
Fluent English (spoken and written) - MUST
2+ years of experience in SaaS onboarding, implementation, or project management roles - MUST
Experience working with mid-market or enterprise clients
Strong project management skills, with the ability to manage complex timelines and multiple stakeholders
Experience with integrations and technical product setup - advantage
Exceptional communication, training, and presentation skills
Highly organized, detail-oriented, and proactive in managing onboarding projects
A team player who thrives in a fast-paced and dynamic environment
Growth mindset, resilience, and high motivation to help customers succeed
Be energetic, happy and positive - MUST
A team player!
Challenge seeker!
A self learner and independent!
Good under pressure and in a fast paced environment!
Hungry to conquer the market!
Work hard, but also play hard! We love fun!
What We Offer:
At Connecteam, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to make a meaningful impact on our clients' success while working alongside a dedicated and passionate team. We offer competitive compensation, professional development opportunities, and a vibrant company culture that values creativity and growth.
If you are excited about the prospect of joining a forward-thinking company and driving client success, we encourage you to apply by submitting your resume and a cover letter outlining your relevant experience and motivations.
Join us in our journey to empower clients and deliver exceptional value. Apply now!
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days
401K
Salary range: 80K-95K
We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
$63k-102k yearly est. Auto-Apply 60d+ ago
Customer Success Manager
Sweep 4.0
Customer success manager job in Denver, CO
Sweep is hiring a CustomerSuccessManager, based in Denver, Colorado, to work on our enterprise climate program software.
Climate change is the defining issue of our time. By empowering companies with technology that helps them manage their climate impact, we believe Sweep can make a meaningful contribution to a better future for all of us.
Ok, sounds promising. What will I be doing?
As part of the Success team, you will help our customers along their climate journey using our SaaS tool - you will provide ongoing support to our clients building relationships, implementing new programs that will increase our business' revenue potentials and minimize churn rates.
You will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with the other teams to ensure customer questions and concerns are addressed in a timely manner.
To be more specific, this includes:
1. Enable successfulcustomer journeys 🔍
Accompany customers during the Onboarding on the tool and be the primary point of contact throughout the customer lifetime
Build strong, long-term relationships with customers by staying in constant communication
Support customers in the deployment and adoption of Sweep, having a strong focus on efficiently resolving issues with solutions tailored to their needs
Develop and implement onboarding, adoption, and retention plans for customers
Be responsible for preparing renewals & upsells by identifying customer needs in close collaboration with the implementation and Sales team
2. Ensure Sweep delivers value to our customers 🌱
Educate customers and connect them with resources needed to achieve product use success such as our online training content, webinars, help content
Constantly improve
Conduct regular check-ins with customers and customersuccess reports to review progress and identify potential areas for improvement.
Be sure that customer issues are resolved proactively and their goals are met.
Escalate and resolve conflicts arising from negative customer experiences and/or other areas of concern as needed and proactively evade dissatisfaction
Work closely together with the Implementation and Sales teams to create a seamless experience for our customers
Optimize the ratio between time spent on Onboarding and implementation services, driving customer autonomy and reduce the time to value for our customers
Work with the marketing team to develop customer advocacy programs that leverage customersuccess stories and testimonials.
3.Be data driven 📣
Analyze customer data to identify usage trends and patterns and develop strategies to improve customer satisfaction and retention.
Proactively identify areas for improvement in our customer support processes and Intercom platform usage to reduce our response time and make sure customer receive timely and effective support.
Identify and promote product updates relevant to a customer's needs, industry, usage patterns to ensure optimal use of our solution and its adoption by our customers
Constantly monitor and improve key metrics like NPS and CSAT
That sounds just right for me. What do I need to bring?
Glad you asked. This is who we're looking for:
Qualifications 🏆
3+ years of experience in customersuccess, account management, business development or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to connect the dots
Knowledge of CRM tools and customersuccess platforms, Intercom is a plus
Experience working in a SaaS company ideally in the B2B Enterprise space is a plus
Experience and understanding of the ESG/Sustainability industry
Ability to develop and execute account plans for complex organizations
Ability to lead intricate negotiations
Qualities 🧠
You are strong in building relationships with customers and work across teams
You are quick on your feet, but when it comes down to it you value quality over quantity
You are open to constructive feedback
You are enthusiastic, self motivated and autonomous
You have Exceptional ability to communicate and foster positive business relationships
You care about our mission to create a better future for all of us
Copy that. And what's in it for me?
You will be joining an exciting young business that has the humble ambition to change the world. With a proven track record in starting companies, we're planning to hit the ground running and have an impact fast. Joining this journey right at the beginning allows you to really help shape our path.
Our hybrid work model, with hiring focussed around our head offices in Paris, London and Montpellier, allows us to balance our personal and professional lives while staying connected and engaged with colleagues and clients.
We're big believers in creating successful businesses that are good for everyone, including society and the planet. That's why we have a B Corporation status.
We think this will be the ride of our lives. And maybe yours, too.
$63k-94k yearly est. 60d+ ago
Customer Success Manager
Propelus
Customer success manager job in Boulder, CO
Propelus simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem.
As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce.
As a CustomerSuccessManager (CSM) for Immuware, you will own the strategic relationships for our enterprise occupational health and compliance accounts. You are responsible for ensuring that healthcare systems and complex organizations maximize the value of Immuware. Your goal is to drive long-term retention and growth by aligning our technology with the customer's clinical and compliance needs. Reporting to the CustomerSuccess Team Manager, you will serve as the primary advisor to executive stakeholders, ensuring our platform becomes an essential part of their daily operations.
What You'll Do
Strategic Relationship Management: Build deep partnerships with C-level and clinical stakeholders. You will act as a consultant to ensure Immuware supports their specific organizational health and compliance goals.
Commercial Growth & Retention: Identify opportunities for account expansion, upselling, and cross-selling. You will partner with Sales to create growth plans that increase Net Revenue Retention (NRR).
Success Planning & Health Monitoring: Develop customizedsuccess plans and monitor health indicators like product adoption and ROI. You will proactively intervene at the first sign of churn risk or declining usage.
Cross-Functional Advocacy: Act as the "Voice of the Customer" for the Immuware product team. You will translate client feedback into actionable insights to help shape our product roadmap.
Issue Resolution & Risk Mitigation: Manage complex customer challenges by coordinating with Support and Engineering. You will lead the strategy to resolve high-stakes issues while maintaining high satisfaction levels.
Product Expertise: Become an expert in the Immuware platform and the broader occupational health landscape, educating customers on best practices and new feature releases.
What You'll Bring
3+ years in CustomerSuccess or Account Management, specifically managing large, complex enterprise accounts (Experience in Healthcare SaaS or Compliance Technology is a major plus).
Proven ability to influence and align C-level executives and senior organizational leaders.
A track record of driving revenue through renewals and expansion opportunities.
Exceptional negotiation and presentation skills, with the ability to explain complex technical or compliance concepts simply.
Proficiency with CRM platforms (Hubspot) and CustomerSuccess tools (Gainsight, ChurnZero, or similar).
Bachelor's degree or equivalent practical experience.
Benefits and Perks for Propelus employees include but are not limited to:
Awarded one of BuiltIn's 2025 Best Places to Work and honored as a Silver Stevie Award Winner in the 2025 Stevie Awards For Great Employers.
Professional development allowance to help you grow in the ways that mean the most to you.
Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent.
Check us out for yourself at our careers page or our Propelus culture Instagram accounts.
For US Employees:
401K with company matching, as well as financial planning education and resources.
Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.
Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you-whether it's a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door.
For LATAM Employees:
Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are.
Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team.
We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.
We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.
Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.
$63k-102k yearly est. Auto-Apply 11d ago
Microsoft Customer Engagement Manager
RSM 4.4
Customer success manager job in Denver, CO
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions.
RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.
Key Responsibilities:
Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
Establishing Cost Benefit Analysis through required phases of the project.
Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues.
Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.
Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
Responsible for managing all aspects of CE implementations.
Basic Qualifications:
Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development
Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE
Proven leader with the ability to assemble, lead, and motivate high performing teams.
Proven business facing skills.
Solid understanding of financial analysis and planning
Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
Strong understanding of technology, ability to learn new technologies and applying them.
Proven experience in influencing, leading teams and driving change.
Preferred Qualifications:
Superior verbal and written communication skills
Strong stakeholder management skills
Strong critical thinking and problem-solving skills.
Intermediate to advanced Microsoft Office skills
Proficient with MS Project or related tool
PMP certification desired
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $107,000 - $214,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$107k-214.5k yearly Auto-Apply 26d ago
Customer Engagement Manager
Bet365
Customer success manager job in Denver, CO
At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty.
You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark.
You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users.
The salary range for this position is between $95,000 to $130,000 annually.
Qualifications
Proven experience in CRM, product marketing, commercial or analytics roles.
Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition.
Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies.
Strong understanding of customer segmentation, value modelling and ROI-based decision making.
Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset.
Technical fluency of platform integrations is beneficial.
Experience managing small teams and collaborating across groups in a large organization.
Strong organizational skills and ability to work autonomously.
Additional Information
Developing the overarching free-to-play strategy using data and insights.
Advocating for and implementing a promotional plan.
Analyzing performance, player behavior, and campaign results to inform the strategy.
Working across teams, including product and development teams, to enhance free-to-play offering.
Using commercial acumen to work with providers to negotiate for and enhance overall offering.
Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$95k-130k yearly 26d ago
Customer Engagement Manager
Dodge Construction Network
Customer success manager job in Denver, CO
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customerssuccessfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, CustomerSuccess.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successfulcustomer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customersuccess
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
How much does a customer success manager earn in Westminster, CO?
The average customer success manager in Westminster, CO earns between $51,000 and $126,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.
Average customer success manager salary in Westminster, CO
$80,000
What are the biggest employers of Customer Success Managers in Westminster, CO?
The biggest employers of Customer Success Managers in Westminster, CO are: