Best cities for a customer support agent
The best cities for customer support agents are Newark, NJ, Gilbert, AZ, and Minneapolis, MN, based on factors like average salary and job availability per capita. Jobs and pay for customer support agents vary across the country, but we've determined the ten best cities for customer support agents in the U.S.
Whether you're starting your career as a customer support agent or considering a move, this list of the best cities for customer support agents to live in will help you decide. These aren't just the best-paying cities for customer support agents. We also consider how easy it is to find work as a customer support agent. While the absolute best city for customer support agents is Newark, NJ, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer support agents in 2024.
If you're looking for a customer support agent job, here are five companies hiring now:
10 best cities for customer support agents in 2026
1. Newark, NJ
Total customer support agent jobs: 5 Average annual salary: $42,185 Lowest 10 percent warn: $32,000 Highest 10 percent earn: $54,000 Location quotient: 7.21 2. Gilbert, AZ
Total customer support agent jobs: 2 Average annual salary: $35,267 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $46,000 Location quotient: 13.89 3. Minneapolis, MN
Total customer support agent jobs: 6 Average annual salary: $42,096 Lowest 10 percent warn: $33,000 Highest 10 percent earn: $53,000 Location quotient: 2.67 4. Phoenix, AZ
Total customer support agent jobs: 20 Average annual salary: $35,321 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $46,000 Location quotient: 5.38 5. Tucson, AZ
Total customer support agent jobs: 4 Average annual salary: $35,139 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $46,000 Location quotient: 5.94 6. Philadelphia, PA
Total customer support agent jobs: 7 Average annual salary: $34,910 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $45,000 Location quotient: 2.43 7. Scottsdale, AZ
Total customer support agent jobs: 3 Average annual salary: $35,259 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $46,000 Location quotient: 4.84 8. Columbus, OH
Total customer support agent jobs: 7 Average annual salary: $33,171 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $43,000 Location quotient: 2.64 9. Henderson, NV
Total customer support agent jobs: 6 Average annual salary: $32,291 Lowest 10 percent warn: $24,000 Highest 10 percent earn: $42,000 Location quotient: 36.30 10. Buffalo, NY
Total customer support agent jobs: 1 Average annual salary: $43,671 Lowest 10 percent warn: $34,000 Highest 10 percent earn: $55,000 Location quotient: 1.64
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Best cities for customer support agents
- Newark, NJ
- Gilbert, AZ
- Minneapolis, MN
- Phoenix, AZ
- Tucson, AZ
- Philadelphia, PA
- Scottsdale, AZ
- Columbus, OH
- Henderson, NV
- Buffalo, NY
- (5 customer support agent jobs)
- (2 customer support agent jobs)
- (6 customer support agent jobs)
- (20 customer support agent jobs)
- (4 customer support agent jobs)
- (7 customer support agent jobs)
- (3 customer support agent jobs)
- (7 customer support agent jobs)
- (6 customer support agent jobs)
- (1 customer support agent jobs)
Detailed list of the best cities for a customer support agent
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Newark, NJ | $42,185 | $32,000 | 281,764 | 5 |
| 2 | Gilbert, AZ | $35,267 | $26,000 | 237,133 | 2 |
| 3 | Minneapolis, MN | $42,096 | $33,000 | 413,651 | 6 |
| 4 | Phoenix, AZ | $35,321 | $26,000 | 1,615,017 | 20 |
| 5 | Tucson, AZ | $35,139 | $26,000 | 530,706 | 4 |
| 6 | Philadelphia, PA | $34,910 | $26,000 | 1,567,872 | 7 |
| 7 | Scottsdale, AZ | $35,259 | $26,000 | 246,645 | 3 |
| 8 | Columbus, OH | $33,171 | $25,000 | 860,090 | 7 |
| 9 | Henderson, NV | $32,291 | $24,000 | 292,969 | 6 |
| 10 | Buffalo, NY | $43,671 | $34,000 | 256,902 | 1 |
| 11 | Denver, CO | $39,597 | $30,000 | 693,060 | 9 |
| 12 | Las Vegas, NV | $32,303 | $24,000 | 632,912 | 12 |
| 13 | Nashville, TN | $31,074 | $23,000 | 660,388 | 7 |
| 14 | Boston, MA | $45,474 | $37,000 | 673,184 | 3 |
| 15 | Memphis, TN | $30,798 | $22,000 | 652,717 | 3 |
| 16 | Jersey City, NJ | $42,198 | $32,000 | 264,152 | 3 |
| 17 | Seattle, WA | $45,880 | $37,000 | 704,352 | - |
| 18 | Anchorage, AK | $45,326 | $40,000 | 298,192 | - |
| 19 | Saint Paul, MN | $42,107 | $33,000 | 302,398 | - |
| 20 | Brookhaven, NY | $44,034 | $34,000 | 486,040 | - |
| 21 | Cleveland, OH | $34,536 | $26,000 | 385,809 | - |
| 22 | Islip, NY | $43,947 | $34,000 | 335,543 | - |
| 23 | Cincinnati, OH | $32,449 | $24,000 | 298,800 | 2 |
| 24 | Oyster Bay, NY | $43,914 | $34,000 | 293,214 | - |
| 25 | New York, NY | $43,782 | $33,000 | 8,537,673 | 9 |
| 26 | Hempstead, NY | $43,839 | $33,000 | 759,757 | - |
| 27 | Toledo, OH | $34,104 | $26,000 | 278,508 | - |
| 28 | Miami, FL | $33,775 | $23,000 | 453,579 | 7 |
| 29 | Pittsburgh, PA | $33,468 | $25,000 | 303,625 | 2 |
| 30 | Portland, OR | $36,408 | $29,000 | 639,863 | 4 |
| 31 | Tampa, FL | $33,538 | $23,000 | 377,165 | 10 |
| 32 | Aurora, CO | $39,581 | $30,000 | 361,710 | - |
| 33 | Colorado Springs, CO | $39,442 | $30,000 | 465,101 | - |
| 34 | Milwaukee, WI | $35,236 | $27,000 | 595,047 | - |
| 35 | Saint Louis, MO | $33,741 | $25,000 | 311,404 | 4 |
| 36 | Orlando, FL | $33,426 | $23,000 | 277,173 | 6 |
| 37 | Jacksonville, FL | $33,035 | $23,000 | 880,619 | 13 |
| 38 | Glendale, AZ | $35,345 | $26,000 | 245,895 | - |
| 39 | Madison, WI | $34,946 | $27,000 | 252,551 | - |
| 40 | Chandler, AZ | $35,288 | $26,000 | 247,477 | - |
| 41 | San Antonio, TX | $31,057 | $22,000 | 1,492,510 | 9 |
| 42 | Mesa, AZ | $35,254 | $26,000 | 484,587 | - |
| 43 | Indianapolis, IN | $31,152 | $23,000 | 855,164 | 2 |
| 44 | Lincoln, NE | $29,861 | $23,000 | 280,364 | 5 |
| 45 | Sacramento, CA | $39,210 | $30,000 | 495,234 | 3 |
| 46 | Kansas City, MO | $33,740 | $25,000 | 481,420 | 1 |
| 47 | Detroit, MI | $32,397 | $25,000 | 672,795 | - |
| 48 | Omaha, NE | $29,984 | $23,000 | 446,970 | 7 |
| 49 | Albuquerque, NM | $29,714 | $22,000 | 559,277 | 7 |
| 50 | Fort Wayne, IN | $31,908 | $24,000 | 264,488 | - |
Highest paying cities for customer support agents
| Rank | City | Avg. customer support agent salary |
|---|---|---|
| 1 | Boston, MA | $45,474 |
| 2 | New York, NY | $43,782 |
| 3 | Minneapolis, MN | $42,096 |
| 4 | Middletown, CT | $41,330 |
| 5 | San Francisco, CA | $39,774 |
| 6 | Denver, CO | $39,597 |
| 7 | Beaverton, OR | $36,436 |
| 8 | Phoenix, AZ | $35,321 |
| 9 | Easton, PA | $35,288 |
| 10 | Greenville, SC | $34,898 |
| 11 | Billings, MT | $33,861 |
| 12 | Fort Myers, FL | $33,724 |
| 13 | Dublin, OH | $33,219 |
| 14 | Las Vegas, NV | $32,303 |
| 15 | Urban Honolulu, HI | $32,194 |
| 16 | Chicago, IL | $32,080 |
| 17 | Des Moines, IA | $31,724 |
| 18 | Fishers, IN | $31,253 |
| 19 | Salt Lake City, UT | $31,006 |
| 20 | Austin, TX | $30,741 |
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Updated January 8, 2025