Best cities for a customer support analyst
The best cities for customer support analysts are Pittsburgh, PA, Sacramento, CA, and Newark, NJ, based on factors like average salary and job availability per capita. Jobs and pay for customer support analysts vary across the country, but we've determined the ten best cities for customer support analysts in the U.S.
Whether you're starting your career as a customer support analyst or considering a move, this list of the best cities for customer support analysts to live in will help you decide. These aren't just the best-paying cities for customer support analysts. We also consider how easy it is to find work as a customer support analyst. While the absolute best city for customer support analysts is Pittsburgh, PA, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer support analysts in 2024.
If you're looking for a customer support analyst job, here are five companies hiring now:
10 best cities for customer support analysts in 2025
1. Pittsburgh, PA
Total customer support analyst jobs: 6 Average annual salary: $76,406 Lowest 10 percent warn: $47,000 Highest 10 percent earn: $122,000 Location quotient: 1.56 2. Sacramento, CA
Total customer support analyst jobs: 7 Average annual salary: $85,501 Lowest 10 percent warn: $47,000 Highest 10 percent earn: $154,000 Location quotient: 2.64 3. Newark, NJ
Total customer support analyst jobs: 3 Average annual salary: $82,774 Lowest 10 percent warn: $53,000 Highest 10 percent earn: $129,000 Location quotient: 2.03 4. San Jose, CA
Total customer support analyst jobs: 15 Average annual salary: $86,018 Lowest 10 percent warn: $47,000 Highest 10 percent earn: $154,000 Location quotient: 1.67 5. Boston, MA
Total customer support analyst jobs: 9 Average annual salary: $78,810 Lowest 10 percent warn: $51,000 Highest 10 percent earn: $120,000 Location quotient: 0.99 6. Tucson, AZ
Total customer support analyst jobs: 5 Average annual salary: $63,336 Lowest 10 percent warn: $37,000 Highest 10 percent earn: $106,000 Location quotient: 3.48 7. San Francisco, CA
Total customer support analyst jobs: 12 Average annual salary: $86,521 Lowest 10 percent warn: $48,000 Highest 10 percent earn: $155,000 Location quotient: 0.94 8. El Paso, TX
Total customer support analyst jobs: 2 Average annual salary: $58,308 Lowest 10 percent warn: $34,000 Highest 10 percent earn: $97,000 Location quotient: 2.76 9. Las Vegas, NV
Total customer support analyst jobs: 1 Average annual salary: $70,962 Lowest 10 percent warn: $40,000 Highest 10 percent earn: $125,000 Location quotient: 0.33 10. Phoenix, AZ
Total customer support analyst jobs: 7 Average annual salary: $64,513 Lowest 10 percent warn: $37,000 Highest 10 percent earn: $109,000 Location quotient: 0.88
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Best cities for customer support analysts
- Pittsburgh, PA
- Sacramento, CA
- Newark, NJ
- San Jose, CA
- Boston, MA
- Tucson, AZ
- San Francisco, CA
- El Paso, TX
- Las Vegas, NV
- Phoenix, AZ
- (6 customer support analyst jobs)
- (7 customer support analyst jobs)
- (3 customer support analyst jobs)
- (15 customer support analyst jobs)
- (9 customer support analyst jobs)
- (5 customer support analyst jobs)
- (12 customer support analyst jobs)
- (2 customer support analyst jobs)
- (1 customer support analyst jobs)
- (7 customer support analyst jobs)
Detailed list of the best cities for a customer support analyst
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Pittsburgh, PA | $76,406 | $47,000 | 303,625 | 6 |
| 2 | Sacramento, CA | $85,501 | $47,000 | 495,234 | 7 |
| 3 | Newark, NJ | $82,774 | $53,000 | 281,764 | 3 |
| 4 | San Jose, CA | $86,018 | $47,000 | 1,025,350 | 15 |
| 5 | Boston, MA | $78,810 | $51,000 | 673,184 | 9 |
| 6 | Tucson, AZ | $63,336 | $37,000 | 530,706 | 5 |
| 7 | San Francisco, CA | $86,521 | $48,000 | 870,887 | 12 |
| 8 | El Paso, TX | $58,308 | $34,000 | 683,080 | 2 |
| 9 | Las Vegas, NV | $70,962 | $40,000 | 632,912 | 1 |
| 10 | Phoenix, AZ | $64,513 | $37,000 | 1,615,017 | 7 |
| 11 | Philadelphia, PA | $81,833 | $52,000 | 1,567,872 | - |
| 12 | Reno, NV | $77,531 | $42,000 | 245,255 | - |
| 13 | New York, NY | $74,055 | $47,000 | 8,537,673 | 24 |
| 14 | Fremont, CA | $86,134 | $47,000 | 233,136 | - |
| 15 | Jersey City, NJ | $82,811 | $53,000 | 264,152 | - |
| 16 | Stockton, CA | $85,557 | $47,000 | 307,072 | - |
| 17 | North Las Vegas, NV | $70,783 | $40,000 | 238,702 | - |
| 18 | Oakland, CA | $86,345 | $48,000 | 420,005 | - |
| 19 | Henderson, NV | $70,231 | $39,000 | 292,969 | - |
| 20 | Lincoln, NE | $55,859 | $34,000 | 280,364 | 3 |
| 21 | Islip, NY | $74,334 | $47,000 | 335,543 | - |
| 22 | Oyster Bay, NY | $74,247 | $47,000 | 293,214 | - |
| 23 | Hempstead, NY | $74,165 | $47,000 | 759,757 | - |
| 24 | Oklahoma City, OK | $53,684 | $32,000 | 638,367 | 7 |
| 25 | Omaha, NE | $55,974 | $34,000 | 446,970 | 4 |
| 26 | Bakersfield, CA | $80,914 | $45,000 | 376,380 | - |
| 27 | Fresno, CA | $83,969 | $46,000 | 522,053 | - |
| 28 | Brookhaven, NY | $74,444 | $48,000 | 486,040 | - |
| 29 | Austin, TX | $57,757 | $34,000 | 947,890 | 8 |
| 30 | Scottsdale, AZ | $64,419 | $37,000 | 246,645 | - |
| 31 | Glendale, AZ | $64,565 | $38,000 | 245,895 | - |
| 32 | Chandler, AZ | $64,092 | $37,000 | 247,477 | - |
| 33 | Detroit, MI | $56,392 | $35,000 | 672,795 | 2 |
| 34 | Mesa, AZ | $64,061 | $37,000 | 484,587 | - |
| 35 | Gilbert, AZ | $64,022 | $37,000 | 237,133 | - |
| 36 | Fort Worth, TX | $56,239 | $33,000 | 854,113 | 2 |
| 37 | Los Angeles, CA | $76,556 | $43,000 | 3,976,322 | - |
| 38 | Columbus, OH | $51,577 | $32,000 | 860,090 | 7 |
| 39 | Long Beach, CA | $75,499 | $43,000 | 470,130 | - |
| 40 | Buffalo, NY | $72,302 | $45,000 | 256,902 | - |
| 41 | Seattle, WA | $66,821 | $37,000 | 704,352 | 3 |
| 42 | Anaheim, CA | $75,254 | $43,000 | 351,043 | - |
| 43 | San Antonio, TX | $58,278 | $34,000 | 1,492,510 | 2 |
| 44 | Fort Wayne, IN | $50,903 | $31,000 | 264,488 | 3 |
| 45 | Santa Ana, CA | $74,943 | $43,000 | 334,217 | - |
| 46 | Riverside, CA | $74,705 | $43,000 | 324,722 | - |
| 47 | Irvine, CA | $74,628 | $43,000 | 266,122 | - |
| 48 | Cleveland, OH | $55,701 | $34,000 | 385,809 | - |
| 49 | Nashville, TN | $50,499 | $30,000 | 660,388 | 8 |
| 50 | Dallas, TX | $56,078 | $33,000 | 1,317,929 | 5 |
Highest paying cities for customer support analysts
| Rank | City | Avg. customer support analyst salary |
|---|---|---|
| 1 | San Francisco, CA | $86,521 |
| 2 | Philadelphia, PA | $81,833 |
| 3 | Boston, MA | $78,810 |
| 4 | New York, NY | $74,055 |
| 5 | Columbia, MD | $71,314 |
| 6 | Seattle, WA | $66,820 |
| 7 | Phoenix, AZ | $64,513 |
| 8 | Rogers, AR | $61,017 |
| 9 | Harrisonburg, VA | $60,180 |
| 10 | Austin, TX | $57,757 |
| 11 | Chicago, IL | $57,361 |
| 12 | Omaha, NE | $55,974 |
| 13 | Cleveland, OH | $55,701 |
| 14 | Lansing, MI | $55,081 |
| 15 | Salt Lake City, UT | $54,118 |
| 16 | Oklahoma City, OK | $53,684 |
| 17 | Raleigh, NC | $52,880 |
| 18 | Frankfort, KY | $52,555 |
| 19 | Savannah, GA | $50,961 |
| 20 | Miami, FL | $50,868 |
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Updated January 8, 2025