Customer support analyst best companies
The best companies for customer support analysts to work for in 2024 are Verizon Services and Blackbaud. If you are looking for the best-paying companies for customer support analysts, you should consider SAP with a median customer support analyst salary of $126,610 or Apple with a median salary of $122,743.
10 best companies for Customer support analysts
Zippia score 4.5
Average customer support analyst salary: $93,570
#1 top company for customer support analystsCompany highlights:Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, companies, education institutions, healthcare organizations and individual change agents—Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom. For more information, visit www.blackbaud.com or follow us on Twitter, LinkedIn, Instagram and Facebook.
- Learn more about Blackbaud:
- Blackbaud overview
- Blackbaud salaries
- Blackbaud jobs
Zippia score 4.7
Average customer support analyst salary: $67,166
#2 top company for customer support analystsCompany highlights:Terremark Worldwide, Inc., a subsidiary of Verizon Communications Inc., provides managed information technology (IT) solutions such as colocation, managed hosting, managed network, disaster recovery, security, and cloud computing services. The company has data centers in the United States, Europe and Latin America. Its clients come from various sectors including: enterprise, government agencies, systems integrators, network service providers, Internet content and portal companies. Terremark Worldwide was founded in 1982 and is based in Miami, Florida.
- Learn more about Verizon Communications:
- Verizon Communications overview
- Verizon Communications salaries
- Verizon Communications jobs
Zippia score 4.4
Average customer support analyst salary: $90,309
#3 top company for customer support analystsCompany highlights:Science Applications International Corporation (SAIC) is an American company headquartered in Reston, Virginia that provides government services and information technology support. This innovative company designs, develops, and sustains offerings that empower diplomatic missions, support warfighter requirements, and advance exploration from the ocean floor to outer space. Science Applications International Corporation (SAIC) offers a broad range of services and solutions to address their customers' most complex and critical technology-related needs.
- Learn more about SAIC:
- SAIC overview
- SAIC salaries
- SAIC jobs
Zippia score 4.1
Average customer support analyst salary: $40,090
#4 top company for customer support analystsCompany description:Master the art and science of fly fishing with Sage. Building the world's finest fly rods since we handcrafted our first in 1980.
- Learn more about Sage Fly Fishing:
- Sage Fly Fishing overview
- Sage Fly Fishing salaries
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Zippia score 4.7
Average customer support analyst salary: $49,128
#5 top company for customer support analystsCompany description:In the 1880s, our founder, William Lever, launched Sunlight soap - one of the world's first packaged and branded grocery products. A few years later he introduced the first health soap, Lifebuoy, which played an important role in helping to combat poor...
- Learn more about Unilever:
- Unilever overview
- Unilever salaries
- Unilever jobs
Zippia score 4.7
Average customer support analyst salary: $90,935
#6 top company for customer support analystsCompany highlights:Industrial Solutions, Inc. is an insulation, scaffold, coatings, and general labor company that provides a variety of specialty services such as piping, erection and dismantling for industrial and commercial needs, blasting, janitorial, lawn maintenance, etc. Its clients mostly come from the petrochemical, power and utilities, refining, pulp and paper, commercial, and marine industries. Industrial Solutions aims to satisfy all of its clients' specialty contractor needs.
- Learn more about IBM:
- IBM overview
- IBM salaries
- IBM jobs
Zippia score 4.6
Average customer support analyst salary: $84,257
#7 top company for customer support analystsCompany highlights:McKesson is a healthcare services and information technology company that aims to change the cost and quality of available health care services. The company partners with healthcare organizations of all types and supplies the healthcare industry with the resources needed to improve quality and efficiency. Solutions by McKesson include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. The company was founded in 1833 and is headquarted in San Francisco, CA.
- Learn more about McKesson:
- McKesson overview
- McKesson salaries
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Zippia score 4.6
Average customer support analyst salary: $90,341
#8 top company for customer support analystsCompany highlights:Opower Inc provides cloud-based software to the utility industry in the US. Energy providers use their platforms to deliver proactive, digital communications for them to manage energy demand and lower service cost. Their software is distributed to 100 utilities worldwide. The company was founded by friends Dan Yates and Alex Laskey in year 2007, and now has a record of 500 employees in its five offices.
- Learn more about Oracle:
- Oracle overview
- Oracle salaries
- Oracle jobs
Zippia score 4.4
Average customer support analyst salary: $66,126
#9 top company for customer support analystsCompany description:PPG Industries is an American global supplier of paints, coatings, optical products, specialty materials, chemicals, glass, and fiberglass. With headquarters in Pittsburgh, Pennsylvania, PPG operates in more than 70 countries around the globe. Sales in 2012 were $15.2 billion. It is headquartered in PPG Place, a popular office and retail complex in downtown Pittsburgh, Pennsylvania, and is known for its glass facade designed by Philip Johnson. Founded in 1883 by Captain John Baptiste Ford and John Pitcairn, Jr., as the Pittsburgh Plate Glass Company at Creighton, Pennsylvania; the company changed its name to PPG Industries, Inc., on 19 December 1968 to show its diverse offerings. Ditzler Color Company, established in 1902 in Detroit as an automotive color concern, was purchased by Pittsburgh Plate Glass Company (now PPG) in 1928. In 1990 it founded and continues to operate Transitions Optical as a joint venture with Essilor. On 2 January 2008, PPG acquired the SigmaKalon Group of companies for $3.2 billion from private investment firm Bain Capital, strongly increasing its paint and specialty coatings business. On April 1, 2013 PPG completed the acquisition of AkzoNobel North American architectural coatings business including Glidden, Liquid Nails, and Flood brands.
- Learn more about PPG:
- PPG overview
- PPG salaries
- PPG jobs
Zippia score 4.8
Average customer support analyst salary: $82,622
#10 top company for customer support analystsCompany description:Lockheed Martin Corporation is a global security company engaged in the research, design, development, manufacture, integration, and sustainment of advanced technology systems and products. It also provides a range of management, engineering, technical, scientific, logistic, and information services. The Company operates in four business segments: Aeronautics, Electronic Systems, Information Systems & Global Services, and Space Systems. Lockheed Martin was formed in 1995 from the merger of Lockheed Corporation and Martin Marietta. In September 2008, Lockheed Martin Corporation acquired Aculight Corporation. In January 2009, it completed its acquisition of Universal Systems & Technology, Inc. (UNITECH). In August 2009, it completed its acquisition of Gyrocam Systems LLC (Gyrocam). Gyrocam develops and supplies gyrostabilized optical surveillance systems and sustainment field services, principally to the United States military. Lockheed Martin Missiles and Fire Control, a unit of the Company's Electronic Systems business area, would manage the Gyrocam business.
- Learn more about Lockheed Martin:
- Lockheed Martin overview
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10 highest paying companies for Customer support analysts
Zippia score 4.8
Average customer support analyst salary: $126,610
#1 highest paying company for customer support analystsCompany description:eɪˈpiː/; German pronunciation:) is a German multinational software corporation based in Walldorf, Baden-Württemberg that develops enterprise software to manage business operations and customer relations.
- Learn more about SAP:
- SAP overview
- SAP salaries
- SAP jobs
Zippia score 4.8
Average customer support analyst salary: $122,743
#2 highest paying company for customer support analystsCompany description:Apple is a multinational corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.
- Learn more about Apple:
- Apple overview
- Apple salaries
- Apple jobs
Zippia score 4.6
Average customer support analyst salary: $115,379
#3 highest paying company for customer support analystsCompany description:Citigroup is a diversified financial services holding company that provides various financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate lending, investment banking and advisory services, private banking, cash management, trade finance, and securities services. Citigroup Inc. was founded in 1812 and is based in New York, United States.
- Learn more about Citi:
- Citi overview
- Citi salaries
- Citi jobs
Zippia score 4.3
Average customer support analyst salary: $110,329
#4 highest paying company for customer support analystsCompany description:Micron manufactures DRAM components and modules and NAND Flash. For more than 30 years, Micron's teams of dreamers, visionaries, and scientists have redefined innovation-designing and building some of the world's most advanced memory and semiconductor technologies. They develop the technologies that transform what's possible. In fact, you likely use their memory every day-in products from computing, networking, and server applications, to mobile, embedded, consumer, automotive, and industrial designs. As one of the most prolific patent holders in the world they continually rethink, recast, and advance new ideas to bring innovation to broader markets and find ways their technology can inspire new applications or make fundamental improvements to existing designs. Their roots are in memory, the core strength of their business. As they look toward the future, they'll continue to build on their past achievements by leveraging the synergies between their core memory business and diversified products and technologies that help drive innovation and growth in new markets.
- Learn more about Micron Technology:
- Micron Technology overview
- Micron Technology salaries
- Micron Technology jobs
Zippia score 4.7
Average customer support analyst salary: $109,905
#5 highest paying company for customer support analystsCompany highlights:Altera Corporation is the leader in technology innovation, providing customers programmable solutions for electronic systems. The company manufactures programmable logic devices (plds); structured application-specific integrated circuit devices and predefined design building blocks or intellectual-property cores. In 2015, Altera was acquired by intel. Altera was founded in 1983 in San Jose, CA, and employs more than 3,000 people in over 20 countries.
- Learn more about Intel:
- Intel overview
- Intel salaries
- Intel jobs
Zippia score 4.9
Average customer support analyst salary: $105,590
#6 highest paying company for customer support analystsCompany description:Hewlett-Packard provides products, technologies, software, solutions, and services to individual consumers and small- and medium-sized businesses (SMBs) as well as to the government, health, and education sectors worldwide. The company's personal systems segment offers commercial and consumer PCs, workstations, tablets, retail point-of-sale systems, calculators and other related accessories, software, support, and services for the commercial and consumer markets. Its printing segment provides consumer and commercial printer hardware, supplies, media, and scanning devices as well as LaserJet and enterprise, inkjet and printing, and graphics solutions; and software and web services. The company's software segment offers IT management, application testing and delivery, information management, big data analytics, security intelligence, and risk management solutions for businesses and enterprises; and licensing, support, and professional services as well as SaaS-based services. Its HP financial services segment provides leasing, financing, utility programs, and asset management services as well as investment solutions to SMBs, educational institutions, and governmental entities. The company's corporate investments segment includes HP labs and cloud-related business incubation projects. Hewlett-Packard was founded in 1939 and is headquartered in Palo Alto, California.
- Learn more about HP:
- HP overview
- HP salaries
- HP jobs
Zippia score 4.4
Average customer support analyst salary: $105,096
#7 highest paying company for customer support analystsCompany description:Vista Equity Partners is a leading private equity firm focused on investing in software and technology-enabled businesses With approximately $20 billion in cumulative capital commitments, Vista seeks to partner with world-class management teams looking to reach their full potential. We understand the software business model and have developed specific operational improvements (the "Vista SOPs") to create value, and we combine this operational capability and understanding with a unique, long-term perspective. This combination encourages optimal business decisions, enables the pursuit of operational excellence, and drives maximum value creation for all shareholders. Vista Equity Partners is a low volume, high value-add firm that makes only a limited number of investments per year. Vista's investment process continually identifies specific companies that can be acquired and transformed through the implementation of the Vista SOPs into predictable, high cash flow businesses. We have maintained this disciplined focus since our founding, as it allows us to tailor both the transaction structure and our working relationship with management to best meet the specific needs of each situation. We firmly believe that solid business execution and patient capital is a winning combination for long-term success.
- Learn more about Vista Equity Partners:
- Vista Equity Partners overview
- Vista Equity Partners salaries
- Vista Equity Partners jobs
Zippia score 4.7
Average customer support analyst salary: $104,246
#8 highest paying company for customer support analystsCompany description:ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services. In addition, the company offers professional, educational, and customer support services. It sells its products through its direct sales team as well as indirectly through channel partners and third-party referrals. ServiceNow was founded in 2004 and is headquartered in Santa Clara, California, United States.
- Learn more about ServiceNow:
- ServiceNow overview
- ServiceNow salaries
- ServiceNow jobs
Zippia score 4.8
Average customer support analyst salary: $96,710
#9 highest paying company for customer support analystsCompany highlights:A pioneer in comprehensive IT solutions since 2001, Telligent Systems (formerly Stapleton Technology Partners) is a full-service IT consulting firm serving clients throughout the Southeast. They work in partnership with local organizations to leverage technology that drives innovation and accelerates business transformation. For over 15 years, Telligent Systems has been dedicated to delivering excellence to their customers by staying ahead of market trends and understanding new technologies that could impact their business.
- Learn more about Verint:
- Verint overview
- Verint salaries
- Verint jobs
Zippia score 4.2
Average customer support analyst salary: $96,595
#10 highest paying company for customer support analystsCompany highlights:Square, Inc. provides payment and point-of-sale solutions in the United States and internationally. Square helps sellers of all sizes start, run, and grow their business. Founded in 2009 and headquartered in San Francisco, Square has additional offices in New York, Atlanta, St. Louis, Kitchener-Waterloo, Dublin, London, Toronto, Melbourne, and Tokyo.
- Learn more about Square:
- Square overview
- Square salaries
- Square jobs
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Top companies for customer support analysts in US
| Rank | Company | Avg. Salary | Jobs |
|---|---|---|---|
| 1 | Blackbaud | $93,570 | - |
| 2 | Verizon Communications | $67,166 | 3 |
| 3 | SAIC | $90,309 | 61 |
| 4 | Sage Fly Fishing | $40,090 | 6 |
| 5 | Unilever | $49,128 | 1 |
| 6 | IBM | $90,935 | 42 |
| 7 | McKesson | $84,257 | 7 |
| 8 | Oracle | $90,341 | 203 |
| 9 | PPG | $66,126 | 1 |
| 10 | Lockheed Martin | $82,622 | 75 |