Customer support associate full time jobs - 257 jobs

You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents. MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! Wide range of coverages for your fur babies! All dog and cat breeds are covered. ~ Tuition Reimbursement Bonuses : Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Must be an LPN ·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.

📋 Customer Service and Sales Support | Customer Service, Marketing, Sales | 🚨 Start ASAP 📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future. 📋 Job Summary: This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience. ✅ Key Responsibilities: Promote products, services, and promotions to customers one on one. Greet and assist customers with a friendly and professional attitude. Provide in-depth product knowledge and recommendations to meet customer needs. Meet or exceed retail sales goals and performance targets. Participate in product training and stay up-to-date on promotions and new arrivals. Collaborate with team members to ensure a smooth and effective retail operation. 🎯 Who We're Looking For: High school diploma or equivalent; post-secondary education is a plus. Previous experience in retail or customer service is preferred but not required. Strong communication and interpersonal skills. Positive attitude with a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. 📋 Why This Role? This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you! Competitive hourly wage plus commission/bonuses (if applicable) Employee discounts Opportunities for growth and advancement Supportive and inclusive team environment Ongoing training and development

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

This is a remote position supporting mainly US retail and eComm businesses. Our headquarters are located in Columbus, OH, USA in the Eastern Time Zone. Please note that this position is only open to candidates located in the locations we have operations in, which are limited to: FL, GA, MI, NC, OH, TX, WI. MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business. As part of the Compass Experience Team, you will: Respond to customers primarily through phones as well as through email, chat, text, and social channels while creating memorable service interactions. Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brand s products, procedures, and resolutions Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends The ideal Compass Employee is: Compassionate, detail oriented, friendly, open-minded, and eager to help people Able to solve problems quickly and creatively - we often need to think of solutions on the fly Able to learn and adapt to changing software (being tech savvy is a must) Excellent at communication - both written and verbal Able to adhere to a set schedule and be productive independently Ability to utilize multiple systems and resources to find a solution to the caller s problem- multitasking is key Ability to adhere to strict schedule adherence (not just attendance, this includes limited unscheduled breaks, returning from scheduled breaks / lunches on time, adhering to expected handle time for calls once ramped) All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling Phone, Emails, SMS, chats and Social Media. Phone support will be a daily requirement and will require 85% or higher schedule adherence (meaning that they take minimal unscheduled breaks). Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence. This is a high volume program. Candidates should expect to be on back to back calls throughout their day with limited down time. Qualifications and Physical Requirements with or without reasonable accommodation: High school diploma or equivalent Call center experience is required. Must have at least 1-3 years of experience (within the last 2 years) providing customer support across multiple channels, including email, phone, SMS, Chat and Social Media. 1+ year inbound phone experience required Applicants must have strong internet connection to support systems Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computer/laptop and a headset Experience working remotely is preferred. Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. for the duration of an 8 hr shift) Availability: Full Time positions available HQ is located in Columbus, Ohio Ability to work East Coast hours. Open availability preferred, may include weekdays, weekends, nights and holidays Collaboration and teamwork are highly valued within our small team within a larger organization The ability to multitask and manage a high volume of emails, calls, and action items is essential to meet service level agreements (SLAs). Self-motivation and independence are crucial for success in this role. Strong oral and written communication skills are necessary to effectively interact with managers, clients, and customers. The ability to thrive in a high-performance environment and prioritize customer service is paramount. Embrace the commitment to customer service and nourishes brand loyalty Agents must be proficient in using various computer systems, including our internal systems and the Underwriter s CMS. 100% show rate for training is required. Agents must attend training every day with cameras on and be active participants Training is 2 - 3 weeks of classroom material Technology Requirements: Speedtest.com 25 MBPS Download & Upload speed required An Ethernet hookup is strongly recommended. A backup location or internet access is necessary in the event of an outage Benefits: A fully remote work environment All necessary computer equipment and training will be provided. Comprehensive training on our products and services. Competitive compensation with performance incentives. Competitive pay with performance incentives. Career development opportunities, including internal promotions. A positive and growing work culture that values diversity and inclusivity. If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Spectrum Job DescriptionAt A Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Are you ready for something new? No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential. What is the Internet/Voice Repair Representative role? It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Care Coordinator/ADON Position Type: Full-Time Location: Hilliard, Ohio Starting Salary: $75,000-$80,000 Shift Schedule- Supporting on the floor (1) 7am-7pm shift per week Fulfilling remaining hours with administrative tasks and rotating on-call Come join our team at 3570 Heritage Club Dr. Hilliard, Ohio 43026! We are looking for someone (like you): ● Be a Care Cultivator: Direct an exceptional community culture through motivation, innovation, and development that provides exceptional customer service and quality care. ● Be a Curator of Care: Assemble, catalogue, and manage the personalized care needs of assisted living neighborhood residents as well as the requests and expectations of family members. ● Be a Talent Trainer: Ensure adherence to community standards, policies and procedures, and applicable federal, state, and local laws and regulations when selecting, onboarding, and providing ongoing training for team members. ● Be a Sales Support: Assist community growth through direct interaction and work with Sales to assess resident needs and assist families with the senior living options that suit their needs. What are we looking for? ● You must be at least twenty-one (21) years of age. ● You must be a licensed Med Tech or be enrolled in the Med Tech class within 90 days of hire. ● In some states, you must have current Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in good standing within state of employment. ● Have at least three (3) years of experience in resident care in assisted living. ● Thorough working knowledge of current care standards and regulations. ● Experience in hands-on care of memory-impaired residents. ● Ability to maintain and update effective service plans. ● Ability to supervise care staff. ● Comprehensive working knowledge of current medication regulation and law. ● Knowledge of requirements for providing care and supervision appropriate to residents. ● Ability to communicate with physicians, pharmacies, families, and community staff. ● Be in good health, and physically mental and capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment. ● Demonstrate freedom from pulmonary tuberculosis within (7) days of employment. ● Must be criminally cleared by DOJ and FBI prior to the initial presence in the facility. ● Must have a clean driving record as per the insurance carrier's policy. Employment Benefits (We value our benefits): ● Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. ● Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) ● Disability insurance (Full Time) ● Employee assistance program ● Weekly Employee Recognition Program ● Life insurance (Full Time) ● Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) ● Tuition Reimbursement (after 90 days for FT AND PT employees) ● Employee Referral Program (FT, PT, and PRN) ● Complimentary meal each shift (FT, PT, and PRN) ● Daily Pay Option ● Direct Deposit ● Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Carriage Court Senior Living? Please visit us via Facebook: ************************************************************ Or, take a look at our website: ********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kayla Moore at ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #OHHP Keywords: hiring immediately, assisted living, nursing home, LPN, Licensed Practical Nurse, wellness, RN, registered nurse, wellness nurse, Manager, ADON, Care Coordinator, med tech, medications, coordinator

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Now Hiring a Sales Manager to join our Tutoring team! Is responsible for: Recruiting and management of tutoring team Facilitation and scoring of College Test Prep practice tests for both current students and promotional group tests Acts as business primary contact Manages tutoring schedule for in-home and remote tutoring customers and tutors Conducts tutor family meetings with goal of client acquisition Adheres to safety policy and all procedures Competencies: Market/Customer Understanding: ability to professionally represent company's marketing messaging and brand promise of Building Stronger Families in local communities Critical Thinking: maintains good judgment, time management, trustworthiness, and responsibility. Ability to create innovative internal processes for efficiency Group Development Skills: ability to work with diverse groups, resolve conflicts and solve problems Business Financial Understanding: knowledge of the business as a financial system. Understanding of short and long-term implications of decisions and actions Business Operational Understanding: can evaluate client service needs and provide ongoing service. Has expertise in practices, procedures of business' operations Communication Skills: ability to listen to others, provide appropriate feedback, communicate professionally to develop and maintain successful work relationships. Demonstrated ability for effective report writing and presentation skills Qualifications: Combination of education and at least six months applicable business experience Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software Comfortable presenting to large groups/ experience presenting Office Environment: Works remote Must be located in Greater Columbus-area Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) matching Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Evening shift Education: Bachelor's (Required) Experience: Sales: 1 year (Preferred) Work Location: In person

Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do Answer inbound calls and emails from current program members Provide friendly, accurate support - or research answers using internal systems Make outbound calls to follow up on open issues or return voicemails Work with other departments on program payments and contracts Keep clear notes and resolve customer questions efficiently What Makes You a Great Fit You're a strong communicator who enjoys helping people You're comfortable using a computer and learning new systems You're organized, reliable, and able to manage multiple tasks You like being part of a team and meeting goals together Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide Paid training and ongoing support from team leaders A positive workplace culture where people enjoy coming to work Experience that builds transferable skills for future career opportunities The chance to be part of a company that invests in our local community Required Qualifications English speaking (Spanish is beneficial) Exceptional interpersonal, written, and verbal communication skills 6 months of contact center or healthcare experience PC skills and problem-solving skills High School diploma or equivalent required Additional Details This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance. High school diploma or equivalent required Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required Our Benefits Fortuity's full-time, permanent employees receive the following benefits: Paid time off including 6 paid Holidays Medical, dental and vision insurance Company paid Life Insurance, Short and Long Term Disability Company paid Mental Wellness benefits Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available) At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Sign-On Bonus: $3,000 The Therapy Services Specialist (Bilingual Korean Required) is responsible for working under the guidance of occupational therapist, collaborate with the managed care organization to support persons aging in place receiving home or community-based services. Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. How you will make an impact: * Performs telephonic and/or virtual assessments to identify participants needs. * Provides recommendations to MCO for type and hours of supportive services required. * Conduct objective assessments for program participation to determine the appropriate level of support and services required. * Obtain participant history to inform the comprehensive assessment. * Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs. * Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment. * Assists clinical team with the recommendations for equipment and services as needed. Collaborate with the support team to report observations and outcomes. * Document all member encounters per documentation standards. Minimum Requirements: * Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years' experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background. * Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required. Certification and/or licensure appropriate to field of specialty as required. * Bilingual Korean Required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State. THE ROLE We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. ESSENTIAL FUNCTIONS Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. SUCCESS CRITERIA Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University. Connect constituents with relevant and meaningful engagement and philanthropic opportunities. Ensure that predetermined team and individual engagement and fundraising goals and metrics are met. Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. Positively contribute and participate in workplace culture and activities. Development and Growth Opportunities: Opportunity for leadership roles as a Student Supervisor. Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities). Professional Development Series: Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries. Build your professional network on the job Alumni Education: Build a greater understanding of each college at the University Hear about Alumni career paths that were jumpstarted in the same position that the students are now in Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners Post-graduation full-time opportunities with Legends and The Ohio State University. Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives. COMPENSATION AND BENEFITS: Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year. Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process. Various daily, weekly, and monthly incentives and competitions with various prizes. Flexible work hours that are configured to work for current part-time or full-time students. Requirements: Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis. Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) Preferences: Currently enrolled as a student at The Ohio State University. Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. Working knowledge of Microsoft Office and any related CRM experience. STUDENT TESTIMONIES “I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Ce nter.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor “After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor WORKING CONDITIONS Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State. THE ROLE We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. ESSENTIAL FUNCTIONS Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association. Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. SUCCESS CRITERIA Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University. Connect constituents with relevant and meaningful engagement and philanthropic opportunities. Ensure that predetermined team and individual engagement and fundraising goals and metrics are met. Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. Positively contribute and participate in workplace culture and activities. Development and Growth Opportunities: Opportunity for leadership roles as a Student Supervisor. Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities). Professional Development Series: Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries. Build your professional network on the job Alumni Education: Build a greater understanding of each college at the University Hear about Alumni career paths that were jumpstarted in the same position that the students are now in Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners Post-graduation full-time opportunities with Legends and The Ohio State University. Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives. COMPENSATION AND BENEFITS: Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year. Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process. Various daily, weekly, and monthly incentives and competitions with various prizes. Flexible work hours that are configured to work for current part-time or full-time students. Requirements: Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis. Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) Preferences: Currently enrolled as a student at The Ohio State University. Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. Working knowledge of Microsoft Office and any related CRM experience. STUDENT TESTIMONIES “I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Center.” - Haley, Current Full Time Engagement Specialist and former Student Supervisor “After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job.” - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor WORKING CONDITIONS Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

JOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVE DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: CUSTOMER EXPERIENCE TEAM MANAGER WAGE: SALARIED, EXEMPT WORK HOURS: FULL-TIME, M-F, 8-5 ESSENTIAL TASKS AND RESPONSIBILITIES: Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed Utilize customer relationship management (CRM) or other database to record activities and research product information Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction Receive and process orders for materials and merchandise Research and resolve customer issues Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays Complete all other duties and projects as assigned JOB SPECIFICATIONS: Two-year degree or a minimum of two years' experience in customer service, inside sales or related field required Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus Calm and empathetic demeanor when dealing with demanding customers General typing skills, along with previous PC and Microsoft Office experience Superior verbal and written communication skills Ability to organize, prioritize, and work within established deadlines Willingness to work overtime when necessary or required Business math skills needed to perform daily tasks Ability to multi-task, and work independently and as a team Willingness to travel when necessary AVAILABLE BENEFITS: Sign-On Bonus Health Insurance 401(k) and Employer Contribution Paid time off Paid Holidays Dental Insurance Vision Insurance Life Insurance Employee discount program Tuition reimbursement Voluntary Life Insurance About Plaskolite PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customer service. PLASKOLITE is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++ individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $13.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. Responsibilities: * Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients * Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly * Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction * Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty * Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence * Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs Requirements: * Proven ability to lead by influence and build credibility across teams and departments. * Exceptional verbal and written communication skills, with strong attention to detail and professionalism. * Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting. * Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements * Proficient in CRM systems and call center software, with solid organizational and multitasking abilities Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Family Care Coordinator Positions in both Licking and Knox Counties Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility. The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer: Exceptional pay Great benefits including health, dental, vision, life insurance 403b retirement plan with matching funds CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff Flexible schedule/Potential Hybrid Model 40 hours per week (Monday-Friday) Eligible for sign on bonus Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster. Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required. LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions. To Apply: Online at ***********************************

TWIST AERO WARRANTY & SERVICE MANAGER We are seeking a qualified individual to lead our Twist Aero Warranty and Service Department. This person would also help with development and planning on our airport construction projects. * Oversee activities related to warranty claims * Support current customers spare parts needs * Interact with suppliers for spare parts orders * Keep track of warranty case documentation and corrective action implementations * Communicate installation project timelines with customers * Order construction equipment deliveries Requirements: * Practiced in Microsoft Office Suite * Expert communication skills * Professional customer relationship abilities * Understanding of construction job sites Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Work Location: In person Job Category: Office Job Type: Full Time Job Location: 5100 Waynesville Jamestown Rd Shift: 1st Apply for this position Twist, Inc. and Twist Aero are equal opportunity employers.