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Job outlook for customer support associates in the United States
Are customer support associate jobs in demand?
No, customer support associate jobs are not in demand. Customer support associate demand is projected to decline -4% from 2018 to 2028.
Customer support associate job and salary trends over time
Compare the number of customer support associate jobs and the average customer support associate salary over time.
Customer support associate jobs over time
Customer support associate job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 2,070 | 0.00% |
| 2020 | 2,105 | 0.00% |
| 2019 | 2,169 | 0.00% |
| 2018 | 2,133 | 0.00% |
| 2017 | 2,056 | 0.00% |
Average customer support associate salary over time
Customer support associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $34,878 | $16.77 | +3.2% |
| 2025 | $33,788 | $16.24 | +2.8% |
| 2024 | $32,853 | $15.79 | +2.6% |
| 2023 | $32,016 | $15.39 | +1.8% |
| 2022 | $31,442 | $15.12 | +1.8% |
Customer support associate jobs by state
The map below shows you the number of customer support associate job openings in each state. The darker areas on the map show where customer support associates earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer support associates
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 458 | 34% |
| 2 | District of Columbia | 693,972 | 239 | 34% |
| 3 | Vermont | 623,657 | 199 | 32% |
| 4 | Delaware | 961,939 | 296 | 31% |
| 5 | South Dakota | 869,666 | 267 | 31% |
| 6 | New Hampshire | 1,342,795 | 401 | 30% |
| 7 | Kansas | 2,913,123 | 839 | 29% |
| 8 | Missouri | 6,113,532 | 1,642 | 27% |
| 9 | New Mexico | 2,088,070 | 560 | 27% |
| 10 | Michigan | 9,962,311 | 2,562 | 26% |
| 11 | Massachusetts | 6,859,819 | 1,766 | 26% |
| 12 | Rhode Island | 1,059,639 | 271 | 26% |
| 13 | Washington | 7,405,743 | 1,833 | 25% |
| 14 | South Carolina | 5,024,369 | 1,209 | 24% |
| 15 | Connecticut | 3,588,184 | 839 | 23% |
| 16 | Arkansas | 3,004,279 | 696 | 23% |
| 17 | Wisconsin | 5,795,483 | 1,252 | 22% |
| 18 | Utah | 3,101,833 | 668 | 22% |
| 19 | New Jersey | 9,005,644 | 1,859 | 21% |
| 20 | Nevada | 2,998,039 | 633 | 21% |
Most common cities for customer support associates
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Redwood City | 2 | 2% | $43,016 |
| 2 | Atlanta | 3 | 1% | $27,349 |
| 3 | Des Moines | 2 | 1% | $31,858 |
| 4 | Orlando | 2 | 1% | $30,264 |
| 5 | Pittsburgh | 2 | 1% | $34,350 |
| 6 | Dallas | 5 | 0% | $29,112 |
| 7 | Chicago | 3 | 0% | $33,809 |
| 8 | Indianapolis | 3 | 0% | $33,288 |
| 9 | Austin | 2 | 0% | $30,304 |
| 10 | Boston | 2 | 0% | $36,194 |
| 11 | Denver | 2 | 0% | $32,791 |
| 12 | Los Angeles | 2 | 0% | $42,665 |
| 13 | Milwaukee | 2 | 0% | $32,796 |
| 14 | Minneapolis | 2 | 0% | $36,125 |
| 15 | New York | 2 | 0% | $40,549 |
| 16 | Phoenix | 2 | 0% | $32,978 |
| 17 | San Francisco | 2 | 0% | $42,915 |