There is more than meets the eye when it comes to being a customer support engineer. For example, did you know that they make an average of $40.6 an hour? That's $84,449 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many customer support engineers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, speaking skills and writing skills.
When it comes to the most important skills required to be a customer support engineer, we found that a lot of resumes listed 25.1% of customer support engineers included technical support, while 11.8% of resumes included customer service, and 10.4% of resumes included support engineer. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the customer support engineer job title. But what industry to start with? Most customer support engineers actually find jobs in the technology and manufacturing industries.
If you're interested in becoming a customer support engineer, one of the first things to consider is how much education you need. We've determined that 47.5% of customer support engineers have a bachelor's degree. In terms of higher education levels, we found that 21.7% of customer support engineers have master's degrees. Even though most customer support engineers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a customer support engineer. When we researched the most common majors for a customer support engineer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on customer support engineer resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a customer support engineer. In fact, many customer support engineer jobs require experience in a role such as field service technician. Meanwhile, many customer support engineers also have previous career experience in roles such as systems administrator or technical support engineer.
