Customer support engineer full time jobs - 121 jobs
IT Support Technician
Aldi 4.3
Dublin, OH
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
Position Type: Full-Time
Starting Wage: $24.50 per hour
Wage Increases: Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00
Work Location: Dublin, OH
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
* Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
* Notifies their direct leader of recurring issues providing suggested process improvements.
* Escalates to the appropriate level of support and/or management when necessary.
* Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Knowledge of business system and processing requirements.
* Proficient with office productivity software.
* Develops and maintains positive relationships with internal and external parties.
* Prepares written materials to meet purpose and audience.
Education and Experience:
* High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
* Regularly required to sit, reach, grasp, stand and move from one area to another.
* Constantly and repeatedly use keyboard/mouse.
* Occasionally required to push, pull, bend, lift and move up to 50 lbs.
* Occasionally required to handle small computer components to perform tasks.
* Regularly required to read and identify small status listings, markings and components.
Travel:
* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
$24.5-26.3 hourly 34d ago
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IT Support Specialist
Immuta 3.9
Columbus, OH
Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
• Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
ABOUT OUR TEAM
The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning.
YOUR ROLE
As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate.
This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week.
(exact in-office days determined with your manager based on team needs and coverage.)
HOW YOU'LL MAKE AN IMPACT
Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner.
Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution.
Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience.
Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent.
Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency.
WHAT YOU'LL OWN
Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware.
Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution.
Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment.
Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it.
Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures.
Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking.
WHAT WILL MAKE YOU STAND OUT
Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study.
Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution.
Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
Ownership mindset with strong follow-through and comfort taking deliverables from start to finish.
Customer service instincts and an outward, user-first approach.
Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
- 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)- Stock Options- Paid parental leave (Both Maternity and Paternity)- Unlimited Paid time off (U.S. based positions)- Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
$36k-69k yearly est. Auto-Apply 11d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Columbus, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customersupport services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-62k yearly est. Auto-Apply 60d+ ago
Packaging Technical Specialist
Inteldot
New Albany, OH
Inteldot has over 14 years in the life sciences industry with allocations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in the USA.
Employment Type: Contract / Full-Time
Shift: Administrative (8:00AM - 5:00PM) unless the project demands.
Job Description
We are looking for a highly skilled Technical Packaging Specialist to play a pivotal role in ensuring the efficient, safe, and compliant packaging of biotechnology and pharmaceutical products at New Albany, Ohio. In this position, you will provide technical expertise and support to optimize packaging processes, equipment, and systems, ensuring alignment with regulatory standards and operational objectives. As part of a cross-functional team, you will collaborate closely with engineering, quality assurance, and production to uphold product quality and continuously improve packaging operations.
Functions
Responsible for executing packaging design, validation, and implementation activities in alignment with client engineering standards, project scope, and regulatory requirements.
Hands-on technical expertise in packaging systems ensuring that all packaging-related deliverables meet quality, safety, and compliance expectations throughout the project lifecycle.
Coordination experience, and the ability to interface effectively with engineering, quality, and operations teams.
Requirements
Bachelor's degree in engineering, Computer Science, Life Sciences, or related field
Experience: 5+ years of experience in packaging design, validation, or equipment integration, preferably within pharmaceutical, biotechnology, or life sciences industries.
Proven experience with packaging systems, machinery, and process optimization in a manufacturing setting.
Familiarity with cGMP, validation protocols (DQ, IQ, OQ, PQ), and FDA regulations.
Experience with AutoCAD, SolidWorks, or equivalent CAD software, Office 365
Proficiency in e-Builder, MS Project, or other project management tools preferred.
Strong project management and communication skills
Bilingual (English/Spanish)
Important Note
This is an onsite role based in Ohio.
No travel, relocation, visa sponsorship, or work permit support will be provided by the client.
$75k-115k yearly est. Auto-Apply 38d ago
Technology Support III - SAP BW
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities
* Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm.
* Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
* Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications.
* Monitor production environments for anomalies and address issues utilizing standard observability tools.
* Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs.
* Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning.
* Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments.
* Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure.
* Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements.
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution.
* 3+ years of experience troubleshooting, resolving, and maintaining information technology services.
* 3+ years of UNIX and Control-M experience.
* Strong hands-on experience with SAP ABAP programming and HANA SQL scripts.
* Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications.
* Must be strong in BW, BO, and have BPC experience.
* Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud.
* Experience with observability and monitoring tools and techniques.
* Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework.
Preferred Qualifications, Capabilities, and Skills
* Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations.
* Demonstrated success in a fast-paced, dynamic production support environment.
* Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing.
* Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis.
* Financial Services industry experience preferred.
* Experience in SAP ERP, SAP CO, and SAP FI preferred.
* Working understanding of public cloud environments.
$95k-130k yearly Auto-Apply 14d ago
Retail Computer Technician
Opportunities To
Columbus, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$18-35 hourly 60d+ ago
Help Desk Analyst 2/HDA2 (39574)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus.
Job Description
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus.
-Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
-Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
-Installs and configures new computers and software, including peripheral hardware;
-Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
-Diagnoses, troubleshoots, and repairs software and hardware problems;
-Closes trouble tickets upon completion of services or resolution of problem;
-Performs backup activities and restoration of files on internal servers;
-Participates in testing and implementation of new systems and procedures;
-Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems;
-Requisitions supplies and materials as required;
-May provide support for the technology service desk on an as needed basis.
Qualifications
Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications.
Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree.
Possession of a valid motor vehicle operator's license.
Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences.
Interview Process: Face to face.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$31k-46k yearly est. 60d+ ago
System Specialist, WMS
DSV Road Transport 4.5
Canal Winchester, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: System Specialist, WMS - 102888
Time Type: Full Time
Position Description Summary:
WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Configuring WMS system to meet business processes.
* Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.
* Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary.
* Clearly document details of WMS issues including steps to recreate the issue when escalation is required
* Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems.
* Assist training new hires on WMS
* Participate in cross-functional improvement projects
* Clearly document and communicate system change requests.
* Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
* Pursue continuous personal and organizational improvements
* Maintain a high level of quality in work performed.
* Maintains a clean and safe work environment
* Follows all SOP and safety guidelines.
* Demonstrate knowledge and understanding of business operations
* Possess excellent inter-personal and communication skills.
* Performs all other duties deemed necessary to support the WMS system and operation.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action.
Accountability - Use professional concepts and corporate policies and procedures to solve a variety of problems.
Impact of Decisions - Moderate impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers, customers, and management concerning matters of moderately complex scope and discretion. May supervise and provide direction to staff
Scope - Work on problems complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments.
Essential Functions:
Must be able to pass any required background checks and drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
Solid interpersonal and analytical skills required. Good organizational and administrative skills required. Good interpersonal communication skills, both oral and written are required. Bachelor's degree or equivalent strongly preferred. Knowledge of MS Office systems required. Warehouse Management System experience required. Knowledge of warehouse operations best practices. Generally prefer 1-4 years of related experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$77k-117k yearly est. Easy Apply 60d+ ago
Information Technologist 1
Dasstateoh
Columbus, OH
Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 21, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customersupport for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customersupport for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customersupport for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customersupport for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customersupport tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customersupport as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customersupport. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$25.8-33.5 hourly Auto-Apply 23h ago
Field Support Technician
Astreya 4.3
New Albany, OH
The Field Service Technician plays an important role in enabling a seamless user experience.Responsibilities encompass a wide range of tasks, from meticulously tracking orders to efficiently managing hardware and accessory deployment. Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms are well-maintained and behind-the-scenes user setups are flawlessly executed. Beyond their technical duties, Field Service Technicians focus on fostering strong relationships with users, understanding their needs, and ensuring their satisfaction.They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience. The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients.
Scope:
● Provide end-to-end onsite and remote user support, ensuring high-quality solutions and user experiences.
● Manage inventory, assets, and e-recycling, utilizing data management software for accuracy and workflow efficiency.
● Diagnose hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer satisfaction.
Primary Responsibilities:
● User Support: Provide end-to-end onsite and remote user support on service requests raised by clients. Use logic and reasoning to identify alternative solutions, conclusions, or approaches to solving problems and delivering the best possible solutions resulting in a high quality user experience.
● Inventory & Asset Management: Handle inventory and asset management and e-recycling. UtilizeInventory Data management software to maintain inventory accuracy and workflow. Deploy and recover assets and accessories. Assist in Workstation dressing and other asset management racks and locations.
● Hardware Support & Management: Diagnose and resolve hardware issues. Support product lifecycle management activities, tracking and managing inventory, e-recycling of hardware.
● Room & Audio Equipment Support: Support a complex and fast paced environment focused on video conference rooms and ensure audio and visual quality, troubleshooting any issues and requests that may arise. Participate in installing AV equipment and displays.
● Ticket Management: Ensure assigned request tickets for support are prioritized and completed in a timely manner. Handle tasks related to order tracking, hardware deployment, and user setup, which may be tracked through ticketing systems. Use the defined ITSM System to properly
manage your work related to defined service activities.
● Issues Escalation: Effectively document and escalate issues which cannot be resolved within the Service Level Agreements (SLAs). Proactively communicate to your supervisor when you encounter errors in documented support procedures. Adhere to incident management, problem management, change management, and knowledge management best practices.
● Collaboration: Participate in cross team/site collaboration used to share service knowledge,isolate potential problems and ensure the consistent delivery of defined service activities.Collaborate within the broader IT customer experience team, as well as extended IT organization to ensure the highest level of customersupport and experience.
● Customer Experience: Ensure positive user experience and customer satisfaction through smooth working operations and effective work management. Enable the success of your peers and teammates.
● Complete other duties as assigned.
Required Qualifications/Skills:
● High school diploma or general education degree (GED) and 1 to 2 years' related experience and/or training in IT Services; or equivalent combination of education and experience.
● Strong knowledge in policies and procedures related to requested support activities.
● Capable of understanding customer needs and providing a high level of interaction, ensuring customer satisfaction.
● Proactive in mastering all aspects of service delivery processes, communication, and the quality of your work.
● Facilitate and promote a team culture which encourages ownership of team goals, trust, respect, and strong cross collaboration throughout the service program.
● Provide general IT support within a high volume and fast-paced technology environment.
● Possess the ability to assist with a variety of basic technical issues, including but not limited to applications, hardware, mobile technologies.
● Strong working knowledge of Microsoft Windows 11, Mac OS X, Linux Fundamentals, HardwareLevel troubleshooting, Hardware Installation, Upgrades.
● Knowledge of basic functionality and use of various mobile devices (iOS, Android, etc.)
● Knowledge of hardware (desktop/laptop) deployment methods using image deployment tools.
● Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients.
● Time Management: Must possess strong time management skills to prioritize tasks effectively, meet deadlines, and deliver exceptional customersupport
Preferred Qualifications:
● Active listening and detail oriented to perform and document your work
● Enjoy working with collaborative individuals and understand that you are in a customer-facing support role.
● Strive to deliver a high quality user support experience.
● Excellent written and verbal communications are second to none.
● Self-motivated and the ability to execute tasks and handle time sensitive situations
● Commitment to excellence
Other Requirements:
● This role requires weights of 50lbs/22kg to be regularly lifted
● Strong Communication Skills, Written and Verbal English required.
● This is an office based role, it requires the successful candidate to be on site during working hours.
Health & Safety Requirements:
● Must conduct work activities in accordance with all applicable Environmental, Health & Safetyregulations and rules. Additionally, will follow all Astreya's Health & Safety Program, Code of Conduct, and client Health & Safety rules at all times.
Salary Range
$17.36 - $27.40 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$17.4-27.4 hourly Auto-Apply 60d+ ago
Site Technician
Peregrine Team 4.4
Springfield, OH
Peregrine Team is hiring for Site Technicians in Springfield, OH. This position is a full-time role with full benefits and competitive pay.
As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Starting at $20/hour
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
OSHA 10 or 30 certification
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
$20 hourly Auto-Apply 60d+ ago
Network Technician Tier 2
Dataperk
Columbus, OH
Full-time Description
Network Technician Tier 2
About Us:
DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients.
Role and Responsibilities:
General Networking
Possess a strong understanding of general networking concepts and the OSI model.
Install, troubleshoot, and repair structured cabling, and review technical drawings.
Configure and troubleshoot DHCP and DNS (server and gateway).
Perform latency checks, packet captures, and review overall network health.
Switching/Routing
Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco).
Understand broadcast domains and implement VLANs.
Install, configure, and troubleshoot switch stacking and power failover.
Understand and troubleshoot network topologies.
Firewalls
Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco).
Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco).
Experience maintaining licensing and configuration backup plan.
Wireless
Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi.
Maintain licensing and backup configuration plans for wireless systems.
Intermediate Experience
Microsoft 365 administration, configuration, and troubleshooting
Server administration, configuration, and troubleshooting
Storage administration, configuration, and troubleshooting
Network administration, configuration, and troubleshooting
Benefits:
DataPerk offers an excellent benefits package which includes:
BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums)
Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan
Simple IRA Plan with a company match up to 3% contribution
Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more
Requirements
A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications:
CompTIA Network+
Cisco Certified Network Associate (CCNA 200-301
Cisco Certified DevNet Associate
Fortinet NSE 4-6
Possess two or more of the following certifications:
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Windows Server Administration Fundamentals
CompTIA Server+
CompTIA Security+
Certified Ethical Hacker
VMware Certified Professional (VCP)
Red Hat Certified Engineer (RHCE)
Cisco Certified Network Associate (CCNA)
Associate in computer science or comparable experience
Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
$58k-79k yearly est. 60d+ ago
IT/OT Network Systems Engineer
Wunderlich-Malec Careers 3.2
Columbus, OH
Wunderlich-Malec Engineering (WM) is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States. When you join WM you become part of a company that is:
100% employee-owned with 40+ years of industry history
A Top 5 Systems Integrator Giant
ENR (Engineering News Record) top 500 firm
We have a Network System Engineer opportunity in Columbus, OH. This position is responsible for designing and maintaining the current network infrastructure for the current and future growth of our North American network connecting over 50 locations to a global network. This role will ensure that the organization's computer systems and networks remain secure and reliable while driving the corporate IT Shared Services strategy.
Please note: Only candidates local to Columbus, OH are being considered for this role. This role isn't scheduled to sponsor a work visa.
This person will provide network-related shared services throughout North America and is ultimately responsible for managing the use of WANs, LANs, WLANs, VLANs, VPN, VoIP, and organization-specific network requirements.
The network administrator balances technical knowledge with network and data infrastructure management while maintaining and monitoring network availability and collecting data to enhance security and reliability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position is responsible for performing duties to ensure the reliability and support of the business systems network for our customers whether internal or external. This includes and is not limited to the following:
WAN Administration, LAN Administration, Remote Access Administration and administration of regional network Internet, VPN, and Zero Trust configuration
Establish and configure networks for organization-wide use
Maintain reliable system performance by actively monitoring error logs and user-reported network issues
Conduct regular tests to ensure that the system meets expectations for speed, security, and reliability
Also work with technicians and administrators to conduct routine system audits, making recommendations to improve reliability and performance
Develop and deploy performance-enhancing measures throughout the network
Firewall policy creation, Switch management
Manage decisions regarding network upgrades and repairs
Understanding how different projects interlink and overlap to establish priorities
Identifying opportunities for continual improvement
Ensuring relevant standards, processes, and regulations are upheld
Support the organization's information security efforts, using best practices and procedures to protect data from intrusion, loss, and corruption
Develop and maintain system documentation, manuals, and change logs
Perform requirements gathering, business process analysis, and project management tasks as required
Act as a point of escalation for the support services team
Mentor and develop within the team
Occasional travel to branch sites to assist with setups and/or critical issues
Onsite, remote, on-call, and emergency support
QUALIFICATIONS, SKILLS & ABILITIES
Bachelor's degree, Associate's degree in Computer Science or MIS, Industry Certification; or combination of education and experience
Proven experience managing and troubleshooting large and complex networks
Comprehensive knowledge of network administration, and related network hardware and software with Fortinet, Cisco, Aruba, etc.
Experience with Layer 2 and Layer 3 Switch programming (3 years)
Current industry certifications preferred such as Cisco certified network admin (CCNA), CompTIA Sec+
Advanced knowledge of Microsoft Office applications (including Visio & Project)
Ability to multitask, adjust to change, and adapt to a fast-paced environment
Must be able to complete complex projects with minimal to no supervision
Strong verbal and written communication skills with the ability to effectively convey information to end users both on-site and remote
Must occasionally lift, carry, or move up to 50 lbs
*Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance
Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance
The expected salary range is $85,000 - $125,000 per year depending on qualifications plus a discretionary bonus and employee stock program.
#LI-WM1
#LI-Hybrid
$85k-125k yearly 28d ago
Systems Engineer - Wright-Patterson AFB, OH
Serco 4.2
Columbus, OH
Wright-Patterson AFB, Ohio, US Dayton, Ohio, US Ohio, US Beavercreek, Ohio, US Fairborn, Ohio, US Columbus, Ohio, US Engineering 12354 Full-Time $103977.88 - $173296.47 Description & Qualifications** Description & Qualifications**
If you want to work on cutting edge Air Force programs, Serco has a great opportunity for you! Serco is seeking a talented System Engineer to join the team onsite at Wright-Patterson AFB, Ohio **(No telework/remote work at this location)** .
**This position is contingent upon your ability to maintain/transfer an active DoD Secret security clearance.**
This position supports the Positioning, Navigation, and Timing (PNT) Program Office (PNT PO) with cutting edge modernization / development, and ongoing sustainment of a variety of GPS receivers and user equipment to meet DoD and national-level priorities.
In this role, you will:
+ Duties will include planning, guiding, and executing technical aspects of acquisition programs.
+ Will work with senior government personnel on a regular basis and will frequently be called on to provide technical briefings to program leadership.
+ Will also serve as a technical advisor to government personnel.
+ Provide expertise in support of the overall project lead, Integrated Product Teams, conferences, and meetings.
+ Responsible for providing technical management and engineeringsupport services to ensure the effective and efficient delivery of multiple PNT PO GPS modernization programs. Services include some or all of the following:
+ Sys Engineering planning, requirements generation, and task development / execution for multiple GPS modernization programs
+ Assessing civil and military mandates associated with Assured Positioning, Navigation, and Timing requirements
+ Developing / evaluating technical requirements, program strategies, statements of work and system engineering plans
+ Conducting engineering trade studies and technical analyses
+ Evaluating development, integration, and fielding of modernized GPS systems onto Joint Service platforms
+ Evaluating OEM technical performance and proposed solutions.
Visit the following link for more information about how Serco supports our Veterans **************************************************
To be successful in this role, you will have:
+ **A U.S. citizenship**
+ **An active DoD Secret security clearance**
+ A Bachelor's Degree in Engineering
+ At least 8 years related experience
+ Experience with defense acquisition management processes as contained in the DoD 5000 series directives
+ An excellent written and verbal communication skills
+ A clear understanding of the OSD and USAF Acquisition organization
+ The ability to travel 10%
Additional desired skills and qualifications:
+ 10 years related experience; 4assigned to a System Program Office
+ Familiarization and understanding of MBSE and Digital Engineering concepts/principles
+ Experience with GPS integration on military platforms
+ Level II DAWIA Certification in Systems Planning, Research, Development & Engineering
If you are interested in supporting and working with our Air Force and airmen and a dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes!
Military Veterans and Spouses encouraged to apply.
Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$104k-173.3k yearly Easy Apply 5d ago
Help Desk Engineer
Alene Candles Midwest LLC 4.4
New Albany, OH
Job DescriptionWho We Are
Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.
The Position
As a Helpdesk SupportEngineer, you will be responsible for supporting both office and manufacturing production workers in a distributed desktop environment, which is a typical blend of Microsoft and some 3rd party systems. In this role, you will have the opportunity to help shape the future success of the mission-critical corporate IT services function for a fast-growing manufacturer.
You will interface and support people at all levels of the business and have regional responsibilities as part of a team. You will excel in an internal support role, effectively troubleshoot issues and handle incident escalations (sometimes out-of-hours) according to established processes and procedures.
You will be enthusiastic, organized and adaptable; a quick learner, who is able to adopt new technology with ease. You will have self-confidence, good interpersonal and communication skills and the ability to integrate seamlessly with other IT professionals. Alene will give you the opportunity to work in a multidisciplinary team.
You will have a major bias towards achieving total internal customer satisfaction. You will have excellent analytical and problem-solving skills and be able to operate effectively in a team environment with both technical and non-technical team members.
The Location
We are located at 8860 Smith's Mill Road, New Albany, OH 43054. This is an onsite position.
Additional Job Details
Setup and maintain Desktops, Laptops and Printers on Windows versions 11.
Create and maintain desktop and laptop imaging solutions.
Support and troubleshoot Wired / Wireless network connections and Video Conferencing setups.
Be proficient in and support MS Office applications (Outlook, Excel, PowerPoint, OneNote, Word), a web-based ERP client, and other production applications.
Update and maintain users in on-premises AD, Cloud Azure AD, Office 365.
Maintain client installations of enterprise Anti-Virus, Spyware and Encryption Applications, DLP, Email Secure Gateways and website filtering.
Provide administration and support for mobile devices (Android and iPhone).
Support Remote access technology and multi factor authentication.
Track computer and software assets and licensing.
Provide User ID and application access control support.
Track requests and incident resolution progress through the ticketing system.
Basic Cyber Security understanding.
Required Qualifications
Associates Degree in related field or relevant experience.
3+ years of relevant work experience
Good knowledge of Windows 11 OS, MS Office 365 (Outlook, Excel, PowerPoint, OneNote, Word,) SharePoint, OneDrive, Microsoft Exchange, Active Directory and MFA.
Preferred Qualifications
Certifications strongly preferred.
Previous customer service or IT helpdesk experience is preferred.
A+/Network+ certification highly desired
Knowledge of ITIL concepts, ITIL Foundation Certification a plus
An opportunity to gain certifications will be provided and expected.
Experience in the manufacturing sector would also be beneficial.
Experience using Microsoft Intune.
Networking experience.
Printer support and installations.
Benefits
Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program.
Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
$37k-52k yearly est. 11d ago
Traveling Engineering Field Technician
Actalent
Columbus, OH
We are seeking a dedicated Engineering Technician to join our team in a dynamic role that involves serving as a landfill construction quality assurance (CQA) and construction technician. This is a full-time travel role with most work conducted in Ohio. You may be required to stay overnight in hotels depending on the project location. The job involves working on landfill projects for construction quality assurance. The role offers a $45/day per diem, company vehicle, and paid hotel stays. The landfill industry is recession-proof, ensuring consistent work availability. There are lots of working hours available during peak seasons (spring/summer/fall).
Responsibilities
* Monitor and document construction activities at solid waste landfill facilities, including field inspection and testing of soils and geosynthetic liners.
* Ensure compliance with all applicable project specifications and construction drawings.
* Supervise and complete construction quality assurance and control activities across several states.
* Conduct field and/or laboratory testing, observation, and inspection of construction materials such as soils, aggregates, concrete, asphalt, and steel.
* Communicate effectively with project managers, engineering technicians, client representatives, and contractor representatives regarding construction site requirements and testing results.
* Transport material samples with identifying documentation to laboratories for further testing.
* Prepare and submit data and observations in written and digital reports for daily transmittal.
* Maintain and clean equipment, vehicles, and work areas while adhering to strict safety standards.
* Assist with basic testing and observation duties under close supervision.
* Provide clear documentation of findings and results and communicate them to the Project Manager.
* Submit documentation and communicate results as directed by the Project Manager.
* Assume progressively increased roles of training and responsibility in work assignments.
* Follow safety rules, practices, and other safety requirements for all projects.
* Perform pre-task planning before executing work and report any safety issues or concerns.
* Maintain quality standards on all projects.
Essential Skills
* Experience in construction, engineering, materials testing, soil testing, construction inspection, and civil engineering.
* Ability to use a nuclear density gauge.
* Ability and willingness to travel full-time and stay in hotels as required.
* Ability and willingness to work outdoors in various weather conditions.
Additional Skills & Qualifications
* Degree in geology, construction, engineering, or related field; OR relevant construction or soil experience.
* Construction experience preferred.
* Soil sampling/testing experience is a plus.
* Ability to travel across Ohio and surrounding states.
Recruiter: Eisen Hardy - '***************************'
Job Type & Location
This is a Contract position based out of Columbus, OH.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Jan 31, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$20-23 hourly Easy Apply 3d ago
Product Solutions Engineer
Dodge Construction Network
Columbus, OH
Dodge Construction Network (Dodge) is looking for a Product Solutions Engineer who's passionate about data, analytics, and solving complex customer challenges through technology. As a Product Solutions Engineer, you'll partner with Account Executives to drive the technical aspects of the sales process and ensure customer success from first conversation through deployment. You'll play a critical role in bridging the gap between our sales, product, and customer success teams-helping prospects and clients understand how our solutions can unlock real business value.
This is a full-time position and reports directly to the VP, Product GTM.
**_Preferred Location_**
This is a remote, home-office based role and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Minimal travel expected for this role.
**_Essential Functions_**
+ Collaborate with sales teams to understand customer business challenges, qualify leads, and map them to data-driven solutions using Dodge products
+ Cultivate sales opportunities with key strategic clients and align those opportunities with product roadmap
+ Lead discovery sessions to understand customer needs and pain points
+ Work closely with product and engineering teams to relay customer feedback and ensure solution feasibility
+ Deliver engaging demos, proof-of-concepts (POCs), and technical presentations tailored to customer use cases
+ Translate complex data requirements into clear technical solutions and implementation plans
+ Serve as a trusted technical advisor, guiding prospects through solution design, data pipelines, and analytics best practices
+ Contribute to reusable demo assets, architecture templates, and technical playbooks for the broader team
+ Develop proactive go-to-market solutions for a given product and partner with product marketing to drive customer engagement across both new and existing business
+ Effectively position product use cases against key buyer personas including building product manufacturers, distributors, and financial industry segments
**_Education Requirement_**
Bachelor's degree in a related field or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7+ years of experience in a Solutions Engineer, Sales Engineer, or Pre-Sales Consultant role within the data, analytics, or SaaS industry
+ Strong analytical and consultative selling skills
+ Ability to generate insights from new products to meet innovative customer needs
+ Proven background in insights, consulting, sales engineering, product consulting, or a related role
+ Demonstrated experience in B2B sales motions with enterprise and mid-market companies, preferably in the construction or manufacturing industry
+ Ability to communicate complex technical concepts to both technical and business audiences
+ Proven experience conducting live demos, POCs, and technical workshops.
+ Excellent storytelling and presentation skills-able to translate technology into customer value
**_Preferred Experience, Knowledge and Skills_**
+ Hands-on experience with modern data stack technologies (e.g., Snowflake, Databricks, BigQuery, dbt, Looker, Power BI, Tableau)
+ Understanding of APIs, data integration patterns, and security best practices
+ Exposure to enterprise sales motions and account-based strategies
+ Familiarity with statistical modeling, industry benchmarking, and marketshare related solutions including both supply and demand modeling
+ Familiarity with B2B lead generation solutions in the construction industry
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-2026-19_
$69k-99k yearly est. 13d ago
Power System Studies Engineer - Data Center
Olsson 4.7
Columbus, OH
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings.
_We currently have one opening and will consider candidates interested in being located in most locations across the United States._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
+ Ability to contribute and work well on a team
+ Bachelor's Degree in electrical engineering
+ 2+ years or related electrical engineering experience
+ EIT required
+ SKM and ETAP software experience is preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
Create a Job Alert
Interested in building your career at Olsson? Get future opportunities sent straight to your email.
$63k-81k yearly est. 60d ago
Learning Support Specialist II - Communication
Columbus State Community College 4.2
Columbus, OH
Compensation Type: Hourly Compensation: $18.00 The Learning Support Specialist II (LSS II) performs the duties of a professional tutor in their area(s) of academic expertise and experience. The LSS II tutors in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter and to develop and apply effective learning and critical thinking skills. The LSS II must be able to work with multiple students and with other tutors present, in a shared tutoring space. This position requires a strong command of the subject matter, an understanding of effective learning skills, and the ability to engage actively and creatively with students using a variety of methods and tutoring strategies. The LSS II communicates with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II also provides general support for tutoring programs and activities, outreach events and activities, and daily program operations, as needed.
Tutoring
* Provides direct support to students in learning and understanding concepts, assignments, and material in the tutor's area(s) of expertise.
* Helps students to develop and apply effective studying, time management, and critical thinking skills.
* Meets with students by appointments and as drop-ins, depending on availability.
Tutoring Program & Operational Support
* Maintains documentation of all tutoring sessions.
* Proficiently uses and implements the College's tutoring and record-keeping software.
* Assists with training and mentoring of Peer Learning Success Leaders and new LSS IIs.
* Works collaboratively with tutoring administration, staff, and tutors to develop strategies and materials for effective tutoring and learning skills support.
* Contributes to the work of the tutoring program by participating in promotion and outreach events and assisting with the daily operations of the Tutoring Center as needed.
Continuous Learning & Mentoring
* Maintains a thorough knowledge of subject concepts and materials, as well as multiple instructional methodologies, to accommodate various student learning styles.
* Attends tutor training sessions and participates in professional development activities covering a variety of tutoring and academic skills-related topics.
* Provides support to LSS, LSS1, Peer Tutors & Supplemental Instructional Leaders.
* Assists with technical support of tutoring software and reports.
Culture of Respect
* Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
* Master's Degree in a related field.
* One (1) year of teaching and/or tutoring experience in an educational environment. Speech or Public Speaking.
Additional License Requirements
* State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
* An appropriate combination of education, training, coursework, and experience may qualify a candidate.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
* Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
$18 hourly Auto-Apply 60d+ ago
IT Specialist (INFOSEC)
Department of Defense
Whitehall, OH
Apply IT Specialist (INFOSEC) Department of Defense Defense Logistics Agency J61 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Columbus, OH: $92,475 - $120,222
Richmond, VA: $92,573- $120,350
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Columbus, OH: $92,475 - $120,222
Richmond, VA: $92,573- $120,350
Overview
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Accepting applications
Open & closing dates
01/12/2026 to 01/19/2026
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary $109,966 to - $142,957 per year
See Summary Section for more salary information.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Whitehall, OH
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
13
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test Yes Financial disclosure No Bargaining unit status Yes
Announcement number DLAJ6-26-12863497-DHA Control number 854195000
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This is a Streamlined Direct Hiring Authority notice open to the Public.
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Duties
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* Serves as a Subject Matter Expert (SME) on Cyber Security technologies for a group of Information Technology (IT) Specialists engaged in providing the planning, development...
* ... implementation, execution, and management of production activities to support the DLA Cybersecurity Technology mission.
* Provides Tier 3 DLA Enterprise level support for DLA Cybersecurity Technology for both the Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network (SIPRNET).
* Provides status reports and presents technical briefings as required.
* Provides technical guidance, analysis, advice, and troubleshooting/ problem resolution on a wide range of operational problems involving enterprise Cybersecurity IT ...
* ...services that impact DLA Enterprise operations and security. Isolates, identifies, analyzes, evaluates and resolves hardware, software and/or communications problems as they relate to DLA Cyber Security Tools.
* Manages accounts, network rights, and access to systems and equipment for DLA Cybersecurity Technology on the DLA Non-Classified Internet Protocol Router Network (NIPRNET) and where applicable on the Secret Internet Protocol Router Network (SIPRNET).
* Participates on teams of government and contractor IT Specialists both within the organization and outside the organization involved in problem resolution.
* Performs acquisition project planning and execution.
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Critical Sensitive, Top Secret
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Pre-Employment Physical: Not Required
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.
Qualifications
To qualify for an IT SPECIALIST (INFOSEC), your resume and supporting documentation must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Creditable specialized experience includes:
* Provides technical guidance, analysis, advice, and troubleshooting/ problem resolution on a wide range of operational problems involving enterprise Cybersecurity IT services that impact Enterprise operations and security.
* Isolates, identifies, analyzes, evaluates and resolves hardware, software and/or communications problems as they relate to Cyber Security Tools.
* Participates in planning, designing, conducting, and evaluating the results of feasibility, hardware/software performance studies, and environmental tests of next generation of assigned products for Enterprise implementation
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through a Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 01/19/2026.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ********************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.