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  • Softwareentwickler Remote (m/w/d)

    Dell 4.8company rating

    Remote customer support engineer job

    Senior Software Engineer The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Hopkinton, Massachusetts or Research Triangle Park, North Carolina . As a Senior Software Engineer, you will develop advanced and innovative algorithms, considering efficiency, performance, and data reduction opportunities, and debug highly distributed, multi-threaded complex systems. You will be part of an exciting team of senior developers and architects who are working on new business-critical initiatives and the core Data Path of Dell Technologies' leading midrange storage product. The team you will work with is tasked with modeling, developing, debugging, and analyzing performance on the enterprise storage system. Responsible for the development and maintenance of data path software for Dell's storage product in a scrum team-oriented environment Contribute to the design and architecture of new features according to the product owner and customer requirements Develop, review and implement test cases for software products and systems Triage and debug different issues found by testing and in customer cases Storage Array, distributed systems ( multi-threading, locks, scheduling ), storage technologies (SAN, NAS, RAID, snapshot, replication), networking, device drivers, clustering, etc. ~ Strong in Object-oriented design, C/C++ and Python programming skills and strong debugging skills using gdb ~ Strong Linux/Windows kernel programming skills ~ Bachelor's / Master's degree in computer science or related field Knowledge and expertise in file systems and data recovery development Experience with Agile and Scrum methodology Hands-on experience in applying Artificial Intelligence (AI) within enterprise storage environments. AI-driven solutions for storage optimization, predictive analytics, or intelligent data management in large-scale systems If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Read the full Equal Employment Opportunity Policy here .
    $53k-65k yearly est. 1d ago
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  • Forward Deployed Engineer

    Workos

    Remote customer support engineer job

    🚀 WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We're a fully distributed team with employees across North American time zones. We're well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others. About the role As a Forward Deployed Engineer at WorkOS, you'll sit at the intersection of engineering, product, and GTM and work directly with customers to solve real problems and accelerate time-to-value. This role is for engineers with strong fundamentals, excellent communication, and unusually high agency. You'll be customer-facing, but you'll also build: prototypes, integrations, demos, and pragmatic solutions that unblock adoption and expansion. Responsibilities ✔️ Work directly with customers to design and implement solutions using WorkOS products Own technical outcomes end-to-end: discovery, architecture, implementation, iteration, and handoff Build lightweight tooling, scripts, demos, or proof-of-concepts to speed up customer success Identify blockers early, propose solutions, and drive momentum without waiting for instructions Partner with Account Executives and Solutions Engineers to support evaluations and expansions Share structured feedback with Engineering and Product to improve the platform based on real-world usage Qualifications Strong engineering fundamentals and comfort building across APIs and web stacks Proven ability to communicate clearly with customers and internal teams High agency: you proactively find problems and solve them (show us what you've built or led from 0→1) Excited by fast-paced, startup environments and ambiguous problem spaces Strong curiosity and adoption of modern tooling, including AI-assisted development workflows Bonus: Experience in developer tools, integrations, customer engineering, or technical consulting Benefits (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: - Competitive pay - Substantial equity grants - Healthcare insurance (Medical, Dental and Vision) for you and your family - 401k matching - Wellness and fitness monthly allowances - PTO + paid holidays + unlimited sick leave - Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
    $103k-149k yearly est. 5d ago
  • IP Docketing Specialist - Remote Option Available

    Akerman 4.9company rating

    Remote customer support engineer job

    Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $55k-67k yearly est. 5d ago
  • Desktop and Education Support Specialist

    Us Tech Solutions 4.4company rating

    Customer support engineer job in Columbus, OH

    The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
    $39k-50k yearly est. 3d ago
  • Remote Online Product Support - No Experience

    Glocpa

    Remote customer support engineer job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $36k-47k yearly est. 60d+ ago
  • Neuroradiologist - REMOTE 7 On / 14 Off

    Maimonides Medical Center 4.7company rating

    Remote customer support engineer job

    Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.
    $45k-54k yearly est. 3d ago
  • Remote Solutions Engineer for ML Testing Platform

    Getclera

    Remote customer support engineer job

    A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment. #J-18808-Ljbffr
    $100k-200k yearly 1d ago
  • Remote Healthcare Platform Solutions Engineer

    Canvas Construction

    Remote customer support engineer job

    A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget. #J-18808-Ljbffr
    $111k-166k yearly est. 1d ago
  • Solutions Engineer (Remote)

    Lakera Inc.

    Remote customer support engineer job

    Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases. You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation. About Lakera Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation. We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together. What You'll Do: Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform. Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform. Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows. Support product configuration and deliver minor technical changes required for customer implementations. Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs. Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices. What You'll Bring: 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role. A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product. Proficiency coding in the Python and Javascript ecosystems. A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform. An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises. Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues. A track record of working directly with customers of varying sizes, including large enterprises. An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line. A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way. Comfortable in a small and fast moving startup environment. Location: San Francisco. Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture. Deadline to apply: None. Applications will be reviewed on a rolling basis. Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits. We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance. Benefits: Equity package. Comprehensive health, dental, and vision insurance. 401k plan. Paid parental leave. Unlimited PTO. Health, wellness, and commuter benefits. #J-18808-Ljbffr
    $111k-166k yearly est. 3d ago
  • Solutions Engineer

    Gamma.App

    Remote customer support engineer job

    We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy. You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management Design and deploy MCP servers and custom connectors that extend Gamma's reach Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have) Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have) Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations What you'll bring 4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation API security knowledge, including rate limiting, token management, and encryption Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have) Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. 💙 Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. 💬 Here's a bit about what it's like to work here, from people on the inside: We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr
    $111k-166k yearly est. 4d ago
  • IT Training Specialist - Cerner

    Spectraforce 4.5company rating

    Remote customer support engineer job

    IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
    $85k-120k yearly est. 5d ago
  • Solutions Engineer (Post Sales) - US Remote (West Coast)

    Rudderstack Inc.

    Remote customer support engineer job

    About RudderStack RudderStack is a warehouse-native customer data platform enabling companies to collect, govern, and activate real-time customer data for analytics, personalization, and AI-powered/agentic applications. Backed by S28, Kleiner Perkins, and Insight Partners, RudderStack is trusted by leading AI-native companies such as Lovable, Hex, n8n, Vercel, and Seamless, along with multiple Fortune 100 global enterprises. About the role As a Post-Sales Solutions Engineer at RudderStack, you will bridge the gap between technical product capabilities and customer success. You will work closely with the Customer Success, Product, and Engineering teams to remove technical barriers, guide customers in building and scaling their data pipelines, and drive adoption of advanced use cases. You will act as a trusted advisor to customers, helping them architect solutions that leverage RudderStack effectively. This role is ideal for a technically skilled individual who enjoys working closely with customers and translating business needs into scalable data solutions. What you'll do Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack's platform. Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals. Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering. Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations. Create technical documentation, playbooks, and training materials to accelerate customer enablement. Act as a customer advocate by sharing feedback and feature requests with internal teams. Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction. Qualifications 3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles. Solid understanding of data pipelines, ETL/ELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift). Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences. Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders. Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment. The compensation range for this position is $115,000-$150,000. The total compensation package also includes stock options and a comprehensive benefits package. Actual compensation will depend on your location, skills, experience, and qualifications. #J-18808-Ljbffr
    $115k-150k yearly 3d ago
  • Remote Neuroradiologist

    University of Vermont Health 4.6company rating

    Remote customer support engineer job

    Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************
    $53k-65k yearly est. 3d ago
  • 3420 | EliseAI | Associate Solutions Engineer, Housing

    Recruiting From Scratch

    Remote customer support engineer job

    Technical Solutions & Support Specialist Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire. Location: New York, NY Company Stage of Funding: Series E (venture-backed, unicorn) Office Type: Onsite 5 Days a Week Salary: $80,000 - $120,000 USD Equity: Included Relocation: Supported Company Description We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems. What You Will Do As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience. Develop a deep understanding of customer implementations, configurations, and workflows. Support client onboarding by translating customer preferences into system settings. Troubleshoot integrations with email, calendars, CRMs, and property management systems. Act as a trusted, customer‑facing point of contact for technical and operational issues. Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact. Prioritize support requests based on severity and operational impact. Advise customers on best practices for configuring and interacting with AI‑powered assistants. Investigate bugs using SQL queries, logs, and internal data sources. Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact. Communicate fixes back to customers and confirm resolution. Share learnings and updates with internal teams to improve systems and processes. Ideal Background Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience. 1-3 years of experience in a technical support, solutions, or customer‑facing role. Demonstrated technical proficiency through education, bootcamps, or prior work experience. Strong analytical mindset with a bias toward data‑driven decision‑making. Excellent written and verbal communication skills. Comfortable working directly with customers to solve complex problems. Willingness to work onsite five days a week in a collaborative office environment. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing SQL queries and working with logs or event data. Familiarity with API testing tools like Postman. Experience with monitoring or logging platforms such as Datadog. Advanced proficiency in Google Sheets or Excel. Exposure to reporting or analytics tools such as Tableau. Experience building internal tools with low‑code or no‑code platforms (e.g., Retool). Compensation and Benefits Salary: $80,000 - $120,000 USD, based on experience and qualifications. Equity: Equity included as part of total compensation. Benefits: 100% employer‑covered medical, dental, and vision premiums Fully paid parental leave 401(k) benefits Commuter benefits Fitness and home services stipend Unlimited vacation and paid holidays All meals provided in‑office Relocation: Relocation packages available for qualified candidates. Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy. Why This Role This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale. Equal Opportunity The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited. #J-18808-Ljbffr
    $80k-120k yearly 5d ago
  • ML Systems Engineer - Remote AI Platform

    Atlassian 4.8company rating

    Remote customer support engineer job

    A technology collaboration company is seeking a Machine Learning Systems Engineer. This role involves building and scaling core infrastructure for AI and ML, mentoring junior engineers, and leading projects from design to launch. Candidates should be fluent in Java or Kotlin and have experience with AWS and machine learning. The position offers remote work options and competitive compensation ranges based on geographical zones. #J-18808-Ljbffr
    $128k-165k yearly est. 3d ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan

    Evolve Systems

    Remote customer support engineer job

    We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!
    $26-33 hourly 4d ago
  • Data Center Engineer

    Delta System & Software, Inc. 4.1company rating

    Customer support engineer job in New Albany, OH

    We are looking for a highly energetic, result oriented, passionate, and hands-on Data Center Superintendent with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision. The candidate must have experience within data center environments, specifically construction phase with a deep understanding of cabling and fiber installation. The Superintendent position will work in close collaboration with project management and human resources to coordinate technician work force planning, resource dissemination and coordination, general oversight of field operations while providing technical direction to technicians, maintenance of safety standards, productivity, schedule, ensuring compliance with quality standards, and having a strong understanding of the union contract. Key Responsibilities: Provide technical cabling expertise throughout the Pre-Construction process. Participate in the Constructability review and Assist in the Pre-Construction schedule. May be involved in providing input in the pre-bid process. Oversees and schedules all technician manpower across assigned geographies. Follows and administers union contract regarding lay-offs and recalls. Maintain the process of having leads or foreman report daily timecards. Follow-up on late reporting of all timecards Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. Work with Project Manager on man loading scheduling, budget hours and materials staging. Maintain daily site visits of projects within 2-hour drive from office. Maintain bi-weekly site visits of projects within a 5-hour drive from office. Maintain monthly site visits of projects outside of 5-hour drive of office. Keeps knowledgeable about the full project scope of work. Communicate work order changes to PM. Ensure job safety requirements are understood and implemented by all project personnel and trade contractors, working with the safety support personnel as a resource. Continually strives for Zero Injury on all projects. Support and manage Leads with on-site safety meetings. Will review and communicate the safety program and MSDS information in the start-up meeting. Watch for and correct all safety hazards at the jobsite. Report all safety incidents to VP Operations, PM, and safety personnel. Review the plans and specifications for constructability and construction schedules and advise the project team of issues or deficiencies. Understand project specifications, scope of work and drawing packages. Understand project estimate and budget set-up. May offer feedback and assist PM in quantity takeoff and pricing estimates. Mentor and train other employees. Post project activities e.g., testing, test results, and as build. Hold technician leads accountable for delivering and properly storing information for all test results and “as-built” information at the end of each project. Manage, lead, and complete paperwork and process outlined in Field Career Progression program. Field Leadership & Production: Direct and mentor multiple crews to meet strict project milestones. You will coordinate daily tasks, monitor productivity, and provide weekly progress updates to the Project Manager. Technical Oversight: Supervise the end-to-end installation of structured cabling systems. You must ensure that all copper and fiber terminations, certifications, and troubleshooting align with client "portmaps" and local codes. Resource Management: Forecast labor requirements and validate all material needs before project phases begin to ensure zero downtime. Quality & Safety Assurance: Oversee site safety conditions and perform QA/QC inspections. Ensure all team members follow rigorous customer guidelines and maintain a clean, professional workspace. Staff Development: Identify strengths and growth opportunities within your team leads, recommending specific training (e.g., BICSI/FOA) to enhance technical capabilities. Main Duties / Required: 7 plus years related experience or equivalent role OHSA 30 certification Must meet Motor Vehicle Record requirements. Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite. Familiar with construction management software as needed. Proficient with Microsoft office. AutoCAD, a plus for use with scheduling, spreadsheets, and cost control Proficient in understanding building plans and specifications Team player with field supervision, project management and company administration staff Excellent communication skills. Good understanding of building systems. Thorough knowledge of legal issues and safety standards is essential. Ability to plan and organize a team effort. Good client management and goodwill building ability. Capacity to motivate, lead and boost morale of the teams. Effective time management and logical decision-making ability. Capacity to handle pressure. Willing to travel extensively across multiple sites. Strong focus on quality and safety. Ability to remain calm, focused, and effective under pressure situations. Self-starter with ability to set goals and tasks with strong leadership skills
    $81k-104k yearly est. 5d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Customer support engineer job in Columbus, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-82k yearly est. 8d ago
  • Traveling Engineering Field Technician

    Actalent

    Customer support engineer job in Columbus, OH

    We are seeking a dedicated Engineering Technician to join our team in a dynamic role that involves serving as a landfill construction quality assurance (CQA) and construction technician. This is a full-time travel role with most work conducted in Ohio. You may be required to stay overnight in hotels depending on the project location. The job involves working on landfill projects for construction quality assurance. The role offers a $45/day per diem, company vehicle, and paid hotel stays. The landfill industry is recession-proof, ensuring consistent work availability. There are lots of working hours available during peak seasons (spring/summer/fall). Responsibilities * Monitor and document construction activities at solid waste landfill facilities, including field inspection and testing of soils and geosynthetic liners. * Ensure compliance with all applicable project specifications and construction drawings. * Supervise and complete construction quality assurance and control activities across several states. * Conduct field and/or laboratory testing, observation, and inspection of construction materials such as soils, aggregates, concrete, asphalt, and steel. * Communicate effectively with project managers, engineering technicians, client representatives, and contractor representatives regarding construction site requirements and testing results. * Transport material samples with identifying documentation to laboratories for further testing. * Prepare and submit data and observations in written and digital reports for daily transmittal. * Maintain and clean equipment, vehicles, and work areas while adhering to strict safety standards. * Assist with basic testing and observation duties under close supervision. * Provide clear documentation of findings and results and communicate them to the Project Manager. * Submit documentation and communicate results as directed by the Project Manager. * Assume progressively increased roles of training and responsibility in work assignments. * Follow safety rules, practices, and other safety requirements for all projects. * Perform pre-task planning before executing work and report any safety issues or concerns. * Maintain quality standards on all projects. Essential Skills * Experience in construction, engineering, materials testing, soil testing, construction inspection, and civil engineering. * Ability to use a nuclear density gauge. * Ability and willingness to travel full-time and stay in hotels as required. * Ability and willingness to work outdoors in various weather conditions. Additional Skills & Qualifications * Degree in geology, construction, engineering, or related field; OR relevant construction or soil experience. * Construction experience preferred. * Soil sampling/testing experience is a plus. * Ability to travel across Ohio and surrounding states. Recruiter: Eisen Hardy - '***************************' Job Type & Location This is a Contract position based out of Columbus, OH. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Jan 31, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $20-23 hourly Easy Apply 3d ago
  • Development Solutions Engineer (100473)

    Honda Dev. and Mfg. of Am., LLC

    Customer support engineer job in Marysville, OH

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Delivery Engineering Group conducts Discrete-Event Simulation studies for Delivery impact analysis of mass-pro Run-Rate and/or E-flow Investment change-points for NM, Layout Inno/Renovation, and Capacity changes for manufacturing regionally across North America. Key Accountabilities Conduct mass production run-rate analysis studies utilizing Discrete Event Simulation and Data Analytics & Statistical tools to support Delivery run-rate target achievement in North America Weld and Assembly depts as part of BP theme activity. Software Training Regarding Simulation & Data Tools Fulfill manufacturing dept requests to study delivery impact due to NM/NM-Tech/Innovation E- Flow investment studies to determine feasibility and ROI by completing simulation model development, validation, scenario testing, sensitivity analysis and optimization. Qualifications, Experience, and Skills Minimum Educational Qualifications - Bachelor's of Science in Industrial (and Systems) Engineering Minimum Experience 0-3 Years Other Job-Specific Skills Simulation Software Experience Not Required, but Ideal. Knowledge of Basic Statistics and Basic Excel Functions. Strong verbal and written skills to communicate effectively both with customers and internal project team Working Conditions At desk in open office Individual project assignments Potential travel, OT atypical and generally less than 5hr/wk Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $68k-99k yearly est. 7d ago

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