Customer Support Engineer remote jobs - 2,328 jobs

Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

A cutting-edge technology company is looking for a Forward Deployed Engineer in San Francisco, CA, to work directly with customers to design and implement solutions using their products. This role demands strong engineering fundamentals, excellent communication skills, and the ability to proactively identify and solve problems. The candidate will own technical outcomes and work closely with cross-functional teams. Benefits include competitive pay, healthcare coverage, equity grants, and remote work flexibility. #J-18808-Ljbffr

A technology collaboration company is seeking a Machine Learning Systems Engineer. This role involves building and scaling core infrastructure for AI and ML, mentoring junior engineers, and leading projects from design to launch. Candidates should be fluent in Java or Kotlin and have experience with AWS and machine learning. The position offers remote work options and competitive compensation ranges based on geographical zones. #J-18808-Ljbffr

IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.

About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We are looking for a Senior Partner Solutions Engineer to join our partnerships team. This role will lead technical engagements with solution and product partners, identifying growth opportunities and executing plans that deliver business impact. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel\'s products and build strong technical relationships. A key focus in this role will be growing Vercel\'s enterprise ecommerce partnerships and customer base. Prior experience building and shipping ecommerce applications with Next.js and Vercel is preferred. This role will serve as a developer advocate for Vercel and Next.js across solution and product partners. You will be the expert on integrating partner technology with Vercel products and will establish best practices, author guides, lead workshops, and build solutions for partner communities and Vercel teams. Partner Solution Engineers require a strong web development background, especially in frontend development, cloud infrastructure, networking, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with product champions, users, and executives. If you\'re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you\'re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Serve as subject matter expert on Vercel and Next.js to strategic partner engineering teams and leadership. Identify strategic opportunities for technical partnerships and build joint solutions to deliver business outcomes. Align technical roadmaps, integrations, and ecosystem strategies with partners and Vercel\'s teams. Create and deliver technical training and enablement on Next.js and Vercel best practices. Support partner engineering teams in building and launching frontend applications on Vercel. Work alongside sales engineering teams and build templates and prototypes that highlight Vercel with its partners to prospects and customers. Perform technical audits of Vercel applications to optimize performance and user experience. Build Next.js templates and solutions that equip partners communities with the best practices on integrating Vercel with partner products. Present technical workshops and demonstrations at in-person events, conferences, and live webinars. Champion DevRel initiatives including content creation, training, and community engagement for partners. About You: You are passionate about building first-class user experiences on the web. You have a strong understanding of web architecture, frontend development, and serverless computing. You have 4+ years of experience as a solutions engineer advising or consulting engineering teams. You have 6+ years of experience building and launching frontend applications using Next.js or React. You have built and launched digital storefronts that integrated enterprise ecommerce platforms. You are experienced in developer relations, from training sessions and talks to producing technical content. You have a results-driven mindset and are experienced working in a fast-paced environment. You are comfortable working with remote, globally distributed cross-functional teams. You have excellent communication skills and experience building and maintaining strong relationships with stakeholders. You have experience driving the adoption of web technology or previous pre-sales experience. You are able to travel 20% of the time. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $168,000-$230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don\'t necessarily check every box on the job description. #LI-NB1 #J-18808-Ljbffr

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment. #J-18808-Ljbffr

A leading AI therapy platform based in San Francisco seeks an AI Engineer to enhance the quality of AI therapy systems. In this hybrid role, you'll tackle responsibilities such as improving conversation quality through innovative model strategies, effectively managing the production codebase, and collaborating with clinicians to ensure adherence to safety protocols. Ideal candidates will have strong experience with large language models, production-level coding, and a commitment to quality. Join us in making therapy conversations more effective. #J-18808-Ljbffr

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy. You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management Design and deploy MCP servers and custom connectors that extend Gamma's reach Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have) Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have) Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations What you'll bring 4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation API security knowledge, including rate limiting, token management, and encryption Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have) Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. 💙 Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. 💬 Here's a bit about what it's like to work here, from people on the inside: We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget. #J-18808-Ljbffr

Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases. You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation. About Lakera Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation. We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together. What You'll Do: Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform. Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform. Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows. Support product configuration and deliver minor technical changes required for customer implementations. Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs. Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices. What You'll Bring: 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role. A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product. Proficiency coding in the Python and Javascript ecosystems. A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform. An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises. Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues. A track record of working directly with customers of varying sizes, including large enterprises. An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line. A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way. Comfortable in a small and fast moving startup environment. Location: San Francisco. Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture. Deadline to apply: None. Applications will be reviewed on a rolling basis. Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits. We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance. Benefits: Equity package. Comprehensive health, dental, and vision insurance. 401k plan. Paid parental leave. Unlimited PTO. Health, wellness, and commuter benefits. #J-18808-Ljbffr

A pioneering AI solutions company in San Francisco is seeking experienced Solution Engineers to build production-grade AI agents for customers. The role involves developing AI solutions that drive business impact and training customers to use the platform effectively. Applicants should have over 5 years of experience in Solutions Engineering and strong technical skills. This hybrid role offers competitive salaries and opportunities for professional growth. #J-18808-Ljbffr

A leading customer data platform company is seeking a Post-Sales Solutions Engineer for its remote team (West Coast). The role involves ensuring customer success through technical discussions, troubleshooting data pipeline issues, and providing guidance on best practices. Ideal candidates have 3-5 years of experience in solutions engineering with a solid understanding of data pipelines and modern data warehouses. A comprehensive benefits package and stock options are included, with a competitive salary range of $115,000 to $150,000. #J-18808-Ljbffr

Technical Solutions & Support Specialist Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire. Location: New York, NY Company Stage of Funding: Series E (venture-backed, unicorn) Office Type: Onsite 5 Days a Week Salary: $80,000 - $120,000 USD Equity: Included Relocation: Supported Company Description We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems. What You Will Do As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience. Develop a deep understanding of customer implementations, configurations, and workflows. Support client onboarding by translating customer preferences into system settings. Troubleshoot integrations with email, calendars, CRMs, and property management systems. Act as a trusted, customer‑facing point of contact for technical and operational issues. Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact. Prioritize support requests based on severity and operational impact. Advise customers on best practices for configuring and interacting with AI‑powered assistants. Investigate bugs using SQL queries, logs, and internal data sources. Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact. Communicate fixes back to customers and confirm resolution. Share learnings and updates with internal teams to improve systems and processes. Ideal Background Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience. 1-3 years of experience in a technical support, solutions, or customer‑facing role. Demonstrated technical proficiency through education, bootcamps, or prior work experience. Strong analytical mindset with a bias toward data‑driven decision‑making. Excellent written and verbal communication skills. Comfortable working directly with customers to solve complex problems. Willingness to work onsite five days a week in a collaborative office environment. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing SQL queries and working with logs or event data. Familiarity with API testing tools like Postman. Experience with monitoring or logging platforms such as Datadog. Advanced proficiency in Google Sheets or Excel. Exposure to reporting or analytics tools such as Tableau. Experience building internal tools with low‑code or no‑code platforms (e.g., Retool). Compensation and Benefits Salary: $80,000 - $120,000 USD, based on experience and qualifications. Equity: Equity included as part of total compensation. Benefits: 100% employer‑covered medical, dental, and vision premiums Fully paid parental leave 401(k) benefits Commuter benefits Fitness and home services stipend Unlimited vacation and paid holidays All meals provided in‑office Relocation: Relocation packages available for qualified candidates. Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy. Why This Role This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale. Equal Opportunity The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited. #J-18808-Ljbffr

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Our client is seeking an experienced *Governance, Risk, and Compliance (GRC) Consultant* to support strategic initiatives across data governance, risk and compliance, privacy, cybersecurity oversight, and audit remediation. This individual will work cross-functionally with Information Security, Audit, Legal, Risk, IT leadership, and various business units to strengthen the organization's governance framework and compliance posture. The ideal candidate has a strong background in GRC, a deep understanding of privacy and regulatory frameworks, and the ability to lead programs in highly complex, decentralized environments. This role also requires experience with *core networking/network infrastructure concepts*, *strong project management capabilities*, and hands-on experience implementing workflows within *RSA Archer* and *OneTrust* *Key Responsibilities:* *Data Governance & Policy Development* * Develop, improve, and maintain governance frameworks, policies, and standards aligned with regulatory and organizational requirements. * Support cross-functional governance and privacy committees. * Provide guidance on data classification, retention, and minimization best practices. *Risk, Compliance & Privacy Consulting* * Assess compliance with GDPR, U.S. state privacy laws, CCPA/CPRA, HIPAA/CMIA, FERPA, GLBA, and other applicable regulations. * Evaluate administrative, technical, and physical controls protecting sensitive and regulated data; identify gaps and recommend remediation steps. * Conduct vendor privacy compliance assessments and create repeatable monitoring processes. * Support tabletop testing exercises for Disaster Recovery (DR) and Incident Response (IR) and facilitate lessons learned. *Audit Support & Remediation* * Coordinate with internal/external auditors to gather evidence, support interviews, and develop remediation plans. * Conduct readiness assessments using frameworks such as CIS Controls, NIST, HIPAA, and privacy compliance standards. * Drive corrective action planning and risk mitigation strategies. *Governance & Awareness* * Facilitate governance boards, steering committees, and executive-level briefings. * Manage policy review cycles, ensuring compliance with annual regulatory update requirements. *Additional Requirements (Added Per Your Request)* * *Core Networking & Infrastructure Knowledge:* * Ability to understand enterprise network architecture (routing, switching, segmentation, DNS/DHCP, firewalls) to evaluate technical risk, control effectiveness, and dependencies across systems. * *Project Management:* * Build and manage project plans, milestones, risks, dependencies, and executive reporting. * Lead cross-departmental initiatives with structure, discipline, and clear communication. * *Archer & OneTrust Experience:* * Hands-on expertise developing or managing workflows in: * *RSA Archer:* risk registers, issues/findings, control libraries, compliance workflows, exceptions, remediation tracking. * *OneTrust:* privacy impact assessments (PIA/DPIA), data mapping, ROPA, vendor risk modules. *Qualifications* * Deep understanding of GDPR, global privacy regulations, FERPA, GLBA, HIPAA/CMIA, CCPA/CPRA, and reasonable security requirements. * Experience in policy creation, data governance, risk assessment, compliance gap analysis, and remediation planning. * Strong familiarity with governance frameworks such as NIST, CIS, ISO, and privacy best practices. * Proficiency with audit coordination and readiness assessments. * Excellent communication skills with ability to engage both technical and non-technical stakeholders. * *Core networking/infrastructure understanding* required. * *Project management experience* required (PMP or similar preferred). * *RSA Archer and OneTrust experience strongly preferred.* * Preferred certifications: CIPP, CIPM, CISA, CISM, GRCP, CGEIT, CISSP. * *Higher education experience preferred but not required.* *Top Skills* * Privacy & compliance expertise (FERPA, GLBA, HIPAA, GDPR, CCPA/CPRA) * Data governance & policy development * Risk assessment & audit readiness * RSA Archer & OneTrust platform experience * Project management & program leadership * Core networking / network infrastructure understanding * Ability to operate in complex, decentralized environments *Additional Information* The organization is undergoing a transformative shift to improve data protection, visibility, and compliance maturity. Historically, data governance and security practices have varied by department, leading to inconsistent controls and limited centralized oversight. The consultant will play a pivotal role in building a modern, scalable, and transparent GRC program-creating foundational processes, updating outdated policies, and aligning stakeholders around enterprise-wide risk reduction. This role reports directly to a detail-oriented CIO who expects structured communication, strong analytical skills, and wellreasoned, databacked recommendations. Candidates must be comfortable operating with high expectations, executive exposure, and significant influence over enterprise initiatives. *Job Type & Location*This is a Contract position based out of Houston, TX. *Pay and Benefits*The pay range for this position is $70.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!

We're looking for a Customer Success Engineer II to drive the success of Procore's French Speaking customers in Canada. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform. As a successful Customer Success Engineer II, you'll help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. You'll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you'll leverage your consultative-mindset and knowledge of the construction industry and Procore's software platforms to provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. You'll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. This position reports to the Manager, Customer Success and can be based remotely within Canada. We're looking for candidates to join our team immediately! What you'll do: Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices. Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology Drive in product demonstrations and coordinate multiple technical resources, both internal and external Serve as a technical account manager by providing the highest level of responsiveness and customer service and to your clients, through clear and effective communication Foster a positive team culture by supporting and mentoring your fellow Procorians and collaborating with all levels of the organization to develop best practices. Develop a mastery of Procore's products, professional services, and industry best practices Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices What we're looking for: Fluent in French (speaking and writing) 2+ years of Construction industry expertise 2+ years of Customer Success, Professional Services, Technical Pre-Sales experience Ability to leverage strong technical aptitude to master Procore's product offerings, business model, services, and emerging technologies Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.), with previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer preferred Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred, along with experience managing project construction including bidding, procurement, RFIs, submittals, drawings, specifications, documents, schedule, quality control, and safety Additional Information Base Pay Range: 96,000.00 - 132,000.00 CAD Annual On Target Earning Range: 120,000.00 - 165,000.00 CAD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.