Customer support executive demographics and statistics in the US
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Customer support executive demographics by:
Customer support executive gender statistics
51.5% of customer support executives are women and 48.5% of customer support executives are men.
- Female, 51.5%
- Male, 48.5%
Customer support executive gender ratio
| Gender | Percentages |
|---|---|
| Female | 51.5% |
| Male | 48.5% |
Customer support executive gender pay gap
Women earn 91¢ for every $1 earned by men
Male income
$54,582
Female income
$49,561
Customer support executive gender ratio over time
This data breaks down the percentage of men and women in customer support executive positions over time. Currently, 51.5% of customer support executives are female.
Customer support executive gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 46.53% | 53.47% |
| 2011 | 46.36% | 53.64% |
| 2012 | 48.08% | 51.92% |
| 2013 | 48.58% | 51.42% |
| 2014 | 49.16% | 50.84% |
| 2015 | 49.03% | 50.97% |
| 2016 | 49.66% | 50.34% |
| 2017 | 50.15% | 49.85% |
| 2018 | 48.67% | 51.33% |
| 2019 | 48.18% | 51.82% |
| 2020 | 48.91% | 51.09% |
| 2021 | 48.47% | 51.53% |
Customer support executive related jobs gender ratio
We compared customer support executives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Support Executive | 48% | 52% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer support executive demographics by race
The most common ethnicity among customer support executives is White, which makes up 55.7% of all customer support executives. Comparatively, 17.4% of customer support executives are Hispanic or Latino and 13.1% of customer support executives are Black or African American.
- White, 55.7%
- Hispanic or Latino, 17.4%
- Black or African American, 13.1%
- Asian, 7.4%
- Unknown, 5.7%
- American Indian and Alaska Native, 0.7%
Customer support executive race
| Customer support executive race | Percentages |
|---|---|
| White | 55.7% |
| Hispanic or Latino | 17.4% |
| Black or African American | 13.1% |
| Asian | 7.4% |
| Unknown | 5.7% |
| American Indian and Alaska Native | 0.7% |
Customer support executive race and ethnicity over time
See how customer support executive racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer support executive race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.10% | 13.36% | 6.71% | 13.42% |
| 2011 | 62.82% | 13.65% | 6.85% | 13.29% |
| 2012 | 62.02% | 13.53% | 6.66% | 14.15% |
| 2013 | 62.37% | 13.36% | 6.82% | 13.82% |
| 2014 | 61.75% | 13.30% | 7.14% | 14.01% |
| 2015 | 61.13% | 13.05% | 6.92% | 15.12% |
| 2016 | 60.25% | 13.54% | 7.16% | 15.02% |
| 2017 | 61.16% | 12.96% | 7.13% | 14.84% |
| 2018 | 60.98% | 12.54% | 7.30% | 15.22% |
| 2019 | 60.58% | 12.73% | 7.10% | 15.74% |
| 2020 | 58.01% | 12.13% | 7.25% | 16.35% |
| 2021 | 55.70% | 13.10% | 7.42% | 17.37% |
Customer support executive wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $53,237 |
| White | $54,849 |
| Black or African American | $53,033 |
| Asian | $57,489 |
| Hispanic or Latino | $54,420 |
Average customer support executive age
See how the average age of customer support executives varies based on ethnicity and gender.
Male
Female
Customer support executive age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer support executive age breakdown
The average age of customer support executives is 40+ years years old, representing 49% of the customer support executive population.
Customer support executive age breakdown
| Customer Support Executive Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer support executive educational attainment
The most common degree for customer support executives is bachelor's degree, with 69% of customer support executives earning that degree. The second and third most common degree levels are master's degree degree at 19% and master's degree degree at 7%.
- Bachelor's, 69%
- Master's, 19%
- Diploma, 7%
- Associate, 4%
- Other Degrees, 1%
Customer support executives by degree level
| Customer support executive degree | Percentages |
|---|---|
| Bachelor's | 69% |
| Master's | 19% |
| Diploma | 7% |
| Associate | 4% |
| Other Degrees | 1% |
Customer support executive jobs you might like
Customer support executive wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $72,448 |
| High School Diploma or Less | $46,169 |
| Bachelor's Degree | $65,047 |
| Some College/ Associate Degree | $50,654 |
Customer support executive employment statistics
Most customer support executives work for a private in the technology industry.
Company size where customer support executives work
Below, you can see the size of companies where customer support executives work.
Customer support executive jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 18% |
| > 10,000 employees | 37% |
Customer support executive jobs by company type
Employees with the customer support executive job title have their preferences when it comes to working for a company. For instance, most customer support executives prefer to work at private companies over public companies.
Customer support executive jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 38% |
| Private | 59% |
| Government | 1% |
Customer support executive jobs by industry
The most common industries for customer support executives are technology, professional and finance.
Customer support executive industry statistics
| Industry | Percentages |
|---|---|
| Technology | 21% |
| Fortune 500 | 15% |
| Professional | 14% |
| Finance | 10% |
| Telecommunication | 9% |
| Retail | 4% |
| Transportation | 4% |
| Media | 4% |
| Manufacturing | 4% |
| Start-up | 2% |
| Hospitality | 2% |
| Energy | 2% |
| Internet | 1% |
| Automotive | 1% |
| Non Profits | 1% |
| Utilities | 1% |
| Health Care | 1% |
| Education | 1% |
Customer support executive turnover and employment statistics
Customer support executive unemployment rate over time
The unemployment rate for customer support executives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer support executive unemployment rate by year
| Year | Customer support executive unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer support executive tenure
The average customer support executive stays at their job for 1-2 years, based on the 350 customer support executives resumes in Zippia's database.
Customer support executive tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 34% |
| 1-2 years | 43% |
| 3-4 years | 14% |
| 5-7 years | 5% |
| 8-10 years | 1% |
| 11+ years | 3% |
Customer support executive LGBT ratio compared to similar jobs
Review the percent of customer support executives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telephone Ad Taker | 5.53% | 1,733 |
| Work Force Advisor | 6.73% | 41,540 |
| Customer Support Executive | 7.19% | - |
| Line Assigner | 8.60% | 45,710 |
| Credit Investigator | 8.99% | 9,442 |
| Senior Library Assistant | 11.16% | 1,099 |
| Personnel Associate | 15.31% | 709 |
Similar customer support executive jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telephone Ad Taker | 5.53% | 1,733 |
| Work Force Advisor | 6.73% | 41,540 |
| Line Assigner | 8.60% | 45,710 |
| Credit Investigator | 8.99% | 9,442 |
| Senior Library Assistant | 11.16% | 1,099 |
| Personnel Associate | 15.31% | 709 |
Foreign languages spoken by customer support executives
The most common foreign language among customer support executives is Spanish at 33.3%. The second-most popular foreign language spoken is Hindi at 22.2% and Portuguese is the third-most popular at 5.6%.
- Spanish, 33.3%
- Hindi, 22.2%
- Portuguese, 5.6%
- Nepali, 5.6%
- Telugu, 5.6%
- Other, 27.7%
Customer support executive languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 33.3% |
| Hindi | 22.2% |
| Portuguese | 5.6% |
| Nepali | 5.6% |
| Telugu | 5.6% |
| Other | 27.7% |