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Best customer support manager certifications
The best certifications for a customer support manager are Project Management Professional (PMP), Certified Manager Certification (CM), and Certified Management Accountant (CMA).
Customer support manager certifications demonstrate your competency as a customer support manager to employers. However, not all customer support manager certifications provide the same value.
Below is a list of the best customer support manager certifications. Obtaining a customer support manager certification will give you a leg up when you apply for jobs and increase your potential salary.
8 best certifications for customer support managers
| Rank | Customer support manager certification | Organization |
|---|---|---|
| 1 | Project Management Professional (PMP) | PMI |
| 2 | Certified Manager Certification (CM) | ICPM |
| 3 | Certified Management Accountant (CMA) | IMA |
| 4 | Customs Broker License | USCS |
| 5 | Certified Sales Professional (CSP) | MRERF |
| 6 | Master Project Manager (MPM) | AAPM |
| 7 | Certified Customs Specialist (CCS) | NCBFAA |
| 8 | Certified Security Supervision & Management (CSS) | IFPO |
8 best customer support manager certifications
1. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
2. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Certified Management Accountant (CMA)
The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
4. Customs Broker License
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Certified Sales Professional (CSP)
The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
6. Master Project Manager (MPM)
If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
7. Certified Customs Specialist (CCS)
The NCBFAA's Certified Customs Specialist (CCS) Certification Program is designed to assist trade professionals involved in the import industry to become experts in the current import regulations. Whether you have a broker's license or you have just a year or two of related experience, this course will provide you with a solid foundation for you to increase your industry knowledge. The CCS course will review fundamental points relevant to the importation process while delving into practical, relevant subject matter not generally tested on the formal Customs licensing exam.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
8. Certified Security Supervision & Management (CSS)
The program candidate must have six months previous security supervisory/management experience or equivalent. Remit the certification fee to IFPO to receive the CSSM application. Candidates accepted into this portion of the program are required to address 10 simulated workplace scenarios demanding supervisory/management action.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a customer support manager?
The best customer support manager certification is Project Management Professional (PMP). The Project Management Professional (PMP) is awarded by the Project Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this customer support manager certification:
- To become a certified Project Management Professional (PMP), you need to pass the exam.
- This certificate requires more than two years of work experience.
- Renew certification every 3 year.
What are some of the most in-demand certifications for customer support managers?
The most in-demand customer support manager certification is Project Management Professional based on all active job postings. Having this customer support manager certification will give you access to more customer support manager jobs with higher salaries.
The most common combination of customer support manager certifications include: Project Management Professional (PMP), Certified Manager Certification (CM), and Certified Management Accountant (CMA).
Online courses for customer support managers to earn certifications
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