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Customer support representative jobs in Albany, GA

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  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer support representative job in Albany, GA

    Jobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job Description We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender ex
    $28k-38k yearly est. 16h ago
  • Client Relations Specialist/Customer Service Specialist

    Farm Credit Services of America 4.7company rating

    Customer support representative job in Dawson, GA

    Are you looking for a rewarding career with an organization who puts people first? Do you have a passion for providing a great customer experience? Do you enjoy working in a team environment? Would you like to contribute to the mission of supporting agriculture and rural America? Look no further because Southwest Georgia Farm Credit is seeking a Client Relations Specialist/Customer Service Specialist to serve in our Dawson, Georgia office. Company Profile Southwest Georgia Farm Credit is a financial institution that provides financing for agriculture, agribusiness and rural real estate purchases and improvements. We are headquartered in Bainbridge, with six offices that service 21 counties in the southwestern-most portion of the state of Georgia. With over $600 million in assets, Southwest Georgia Farm Credit is a cooperative and part of the nationwide Farm Credit System. Job Description The Client Relations Specialist/Customer Service Specialist serves as an extension of the Relationship Manager overseeing and expediting the workflow for the entire lending process, from the initial point of client contact through the loan application, closing, and ongoing loan servicing processes. The successful candidate will assume all client interaction responsibilities in coordination with the Relationship Manager regarding specific loan action requests coming from prospective or existing clients, professionally interacting with the clients to ensure all necessary procedures are followed and all required information is gathered for the Credit Department to perform the loan underwriting, collateral evaluation, and loan closing processes. In addition, the Client Relations Specialist/Customer Service Specialist is also responsible for office administration and management, completing routine administrative tasks; acting as a receptionist by receiving visitors and answering the telephone, handling the mail, maintaining office supplies, and opening and closing the office; serving as a joint contact in posting and depositing incoming payments, including all necessary accounting reports and disbursement of loan funds. Required Qualifications • Education and/or experience equivalent to an Associate Degree in Business, Finance or Accounting • Two years of related customer service work experience preferred • Highly organized and motivated with an adaptive attitude of teamwork and quality workmanship • Ability to interact with a diverse group of people and aptitude in dealing with the public • Ability to organize and prioritize work in order to efficiently handle projects and activities • Skill in accessing and understanding association loan accounting systems, statements and Farm Credit System information • Working hours of 8:00 a.m. - 5:00 p.m. Preferred Qualifications Knowledge of operations and appraisals
    $28k-35k yearly est. Auto-Apply 11d ago
  • Customer Service Representative

    Woodgrain Inc. 4.4company rating

    Customer support representative job in Leesburg, GA

    Job Title: Customer Service Representative Division: Woodgrain Millwork Posting Area: Operations + Manufacturing Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment. About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Job Summary: Reporting to the Customer Service Manager, the Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Duties & Responsibilities: * Direct customers to online credit applications and assist as needed. * Resolve productor quality problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution by working with internal Quality Manager. * Input customer adjustments for credits and debits. * Recommend potential products or services to management by collecting customer information and analyzing customer needs. * Contribute to team effort by accomplishing related results as needed. * Manage large amounts of incoming calls. * Identify and assess customers' needs to achieve satisfaction. * Build sustainable relationships of trust through open and interactive communication. * Provide accurate, valid and complete information by using the right methods/tools. * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. * Keep records of customer interactions, process customer accounts and file documents. * Resolve customer complaints via phone, email, mail. * Greet customers warmly and ascertain problem or reason for calling. * Assist with placement of orders or credits. * Advise on company product information. * Take payment information and other pertinent information such as addresses and phone numbers. * Place or cancel orders. * Answer questions about warranties or terms of sale. * Work with Customer Service Manager to ensure proper customer service is being delivered. * Perform other duties as assigned Requirements: * High school diploma or equivalent; college degree preferred. * Strong phone contact handling skills and active listening. * Familiar with SAP and EDI systems preferred. * Excellent verbal and written communication skills. * Customer orientation and ability to adapt/respond to different types of characters. * Ability to multi-task, prioritize, and manage time effectively. Additional Skills: * Ability to communicate professionally and effectively. * Ability to work well and collaborate in a team environment. * Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment, e.g. safety glasses, hearing protection, and other PPE as required by specific jobs. * High level attention to detail. Physical Demands: This position occasionally requires long hours and occasional weekend work. The employee is expected to be able to lift and carry heavy items (up to 50 lbs) and perform physical tasks as required. Travel: This position does not require travel to other Woodgrain locations.
    $31k-36k yearly est. 8d ago
  • Customer Service Parts Specialist

    Outdoor Network

    Customer support representative job in Albany, GA

    Job DescriptionDescription: Come work at Outdoor Network and join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands - including Partzilla.com and Boats.net - have collectively shipped over 5 million orders worldwide. Our dealerships - including Boater's World and Powersports Plus - have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide. We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers - and more - whether you need just the parts, or a whole new machine. If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Apply today! MORE ABOUT THE POSITION As a remote Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! Requirements: Parts Counter/Advisor experience Demonstrable mechanical ability Excellent customer-centric problem-solving skills Expert listening and communication skills Ability to articulate verbally Basic / Intermediate computer skills Preferred Qualifications: Bilingual Call Center experience More about the Outdoor Network Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. Current staff size at Outdoor Network exceeds 250 employees, and the organization has twice received the Inc.'s Fastest Growing Company Award. Outdoor Network is a parent company that includes ecommerce websites - Partzilla.com and Boats.net - as well as our five brick and mortar dealerships spread across the United States. Dieseloutboards.com is also a proud member of the Outdoor Network family.
    $25k-33k yearly est. 28d ago
  • CUSTOMER SERVICE REPRESENTATIVE

    The Staffing People

    Customer support representative job in Leesburg, GA

    THE CUSTOMER SERVICE REPRESENTATIVE WILL BE WORKING IN AN OFFICE. THIS PERSON WILL BE COMPLETING PAPERWORK, DATA ENTRY, AND PROVIDING EXCEPTIONAL CUSTOMER SERVICE. Job Responsibilities: Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.
    $25k-32k yearly est. 2d ago
  • Customer Service Parts Specialist

    Outdoor Life Network 4.2company rating

    Customer support representative job in Albany, GA

    Come work at Outdoor Network and join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands - including Partzilla.com and Boats.net - have collectively shipped over 5 million orders worldwide. Our dealerships - including Boater's World and Powersports Plus - have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide. We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers - and more - whether you need just the parts, or a whole new machine. If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Apply today! MORE ABOUT THE POSITION As a remote Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! Requirements Parts Counter/Advisor experience Demonstrable mechanical ability Excellent customer-centric problem-solving skills Expert listening and communication skills Ability to articulate verbally Basic / Intermediate computer skills Preferred Qualifications: Bilingual Call Center experience More about the Outdoor Network Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. Current staff size at Outdoor Network exceeds 250 employees, and the organization has twice received the Inc.'s Fastest Growing Company Award. Outdoor Network is a parent company that includes ecommerce websites - Partzilla.com and Boats.net - as well as our five brick and mortar dealerships spread across the United States. Dieseloutboards.com is also a proud member of the Outdoor Network family.
    $22k-28k yearly est. 4d ago
  • Customer Service Associate

    Friendly Express 3.6company rating

    Customer support representative job in Tifton, GA

    Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.
    $22k-30k yearly est. 8d ago
  • Logistical Services Specialist

    Dougherty County School Systems 3.6company rating

    Customer support representative job in Albany, GA

    Logistical Services Additional Information: Show/Hide ANNOUNCEMENT Logistical Services Specialist September 5, 2025 Logistical Services Specialist The Dougherty County School System is seeking a Logistical Services Specialists to join our roster of experienced, motivated, and effective professionals. The Logistical Services Specialist provides administrative, clerical, and customer service support to ensure the efficient daily operations of the Logistical Services Department. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while delivering excellent service to staff, vendors, and community partners. MINIMUM QUALIFICATIONS: * Three (3) years of secretarial/clerical experience; * Three (3) years or more of customer service experience; * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive); * Three (3) years of data entry experience; * Such alternatives to the above qualifications as the Board may find appropriate. SKILLS AND ABILITIES: * Excellent written and verbal communication skills; * Proven ability to multitask, prioritize, and meet deadlines; * Ability to build and maintain positive working relationships with district staff, vendors, and external partners.; * Exceptional customer service orientation and interpersonal skills; * Accuracy and attention to detail in records management and data entry; * Problem-solving skills with the ability to work both independently and as part of a team; * Ability to ensure that all records are properly updated, and maintained in an accurate and confidential manner. PERFORMANCE RESPONSIBILITIES: Customer Service & Communication * Serve as the first point of contact for visitors, vendors, and staff; greet, direct, and provide appropriate assistance; * Answer and route telephone calls; take and relay accurate messages; * Screen incoming calls, schedule, and manage appointments; * Provide professional and courteous service to staff, vendors, and external partners. Administrative & Clerical Support * Provide clerical and administrative support to the Logistical Services Department; * Create and distribute meeting agendas; coordinate vendor demonstration meetings; * Assist with student incident reports as directed; * Perform other duties as assigned to support departmental and district operations. Records & Documentation Management * Prepare, track, and maintain supply order requisitions and stock records; * Maintain organized filing systems for requisitions, purchase orders, and vendor applications; * Ensure all departmental records and documentation are up to date, accurate, and compliant with district standards; * Maintain recycling records and submit proceeds to the Accounting Department. Mail & Delivery Processing * Accept, sign for, and distribute mail and deliveries; * Sort and distribute mail throughout the department; * Process receipts for deliveries in the district ERP system. Supply & Inventory Management * Monitor and maintain departmental supply inventory; * Place supply orders as needed; * Maintain accurate records of stock orders and supply usage. Vendor & Purchasing Support * Process vendor applications and maintain accurate vendor lists; * Assist with requisitions and purchase orders; * Support vendor-related communication and scheduling. * Performs other such duties needed or assigned by the Supervisor. Work Environment * Standard office environment with frequent interaction with staff, vendors, and visitors; * May require occasional lifting of boxes or supplies up to 25 lbs; * Position requires extended periods of sitting, typing, and working at a computer. REPORTS TO: Director of Logistical Services SALARY RANGE: Competitive salary and excellent benefits package, pay grade 44 in accordance with the DCSS Compensation Guide. APPLICATION DEADLINE: Applications will be reviewed upon submission. To ensure consideration, please submit all required application materials by September 12, 2025. INTERESTED APPLICANTS SHOULD APPLY ONLINE. THE DOUGHERTY COUNTY SCHOOL SYSTEM DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, OR DISABILITY. The System reserves the right to waive any qualifications or other provisions of this advertisement by statute or regulations. Dougherty County School System uses Frontline Education to manage employment applications online. About Us: The Dougherty County School System is a leading catalyst and advocate for public education in Southwest Georgia. It's the largest school system in the second congressional district. The school district has 21 schools (13 elementary, 4 middle, 3 high schools, and 1 alternative middle/high school), 3 learning centers, and the Commodore Conyers College & Career Academy. All schools are accredited by Cognia. The DCSS offers a competitive salary and benefits package. Dougherty County is recognized for its quail and duck hunting, fishing, the Flint River, and many cypress swamps. The County has a population of approximately 90,000. Our County has two institutions of higher education, Albany State University and Albany Technical College. Notable points of interest include the Albany Museum of Art, the Flint RiverQuarium, the Albany Civil Rights Institute, the Parks at Chehaw, Radium Springs Gardens, and Thronateeska Heritage Center, which includes the Museum of History, Wetherbee Planetarium, and the Science Discovery Center. Dougherty County is a short drive to Atlanta, the Georgia coast, as well as the Florida Gulf Coast beaches. Important Note: This document provides descriptive information about the above Dougherty County School System position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. The Dougherty County School System reserves the right to make changes to this document as deemed necessary without providing advance written notice.
    $32k-39k yearly est. 60d+ ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Customer support representative job in Albany, GA

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $25k-32k yearly est. 7d ago
  • Customer Service Representative - Albany, GA

    Kedia Corporation

    Customer support representative job in Albany, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-32k yearly est. 16h ago
  • Customer Service Representative

    Whatley Oil LLC

    Customer support representative job in Shellman, GA

    Responsible for day to day interactions with customers and staff. This includes but is not limited to: Cash Register Operations Stocking and Inventory Housekeeping Deli This is a part time position with no more than 28 hours a week. This position will be mostly nights and weekends.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Counter Sales/CSR

    Southern Point Staffing

    Customer support representative job in Albany, GA

    Southern Point Staffing has a career opportunity for Counter Sales / Customer Service Representative! A Day in the Life of a Customer Service Representative As a Customer Service Representative, you will assist customers both in-store and over the phone by guiding them through product selection, purchases, and education. You will also help manage inventory in a warehouse setting, ensuring that products are labeled, moved, and organized efficiently. This role requires strong teamwork, mechanical knowledge, and excellent customer service skills. Responsibilities and Duties: Assist customers in finding, purchasing, and learning about products in-store and over the phone. Maintain a clean and organized work area. Work closely with co-workers to ensure smooth operations. Manage inventory by labeling, moving, and organizing products in the warehouse. Qualifications and Experience: DOT Medical Card (Certification can be obtained upon hire). Previous plumbing knowledge or strong construction background preferred. Mechanically inclined with the ability to troubleshoot and assist customers. Proven work history with three or more years of job longevity at a previous employer. Schedule and Compensation: Pay: $13.00 per hour starting (Temp-to-Hire) with opportunities for pay increases. Schedule: Monday - Friday, 7:30 AM - 5:00 PM (1-hour lunch). Benefits While Temporary: Supplmental medical benefits available. Benefits Upon Hire: Medical, dental, short-term disability, life insurance, 401(k), and investment plans. Southern Point Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $13 hourly 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer support representative job in Dawson, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michelle McBroom-State Farm Agent

    Customer support representative job in Blakely, GA

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 10d ago
  • Customer Service Representative

    Dexter Axledexter Axle Company, Inc.

    Customer support representative job in Cordele, GA

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Cordele, GA. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** JOB DESCRIPTION At Dexter, we believe exceptional customer service drives business success. As a Customer Service Representative, you'll be at the center of our customer relationships - managing inquiries, processing orders, and delivering value-added service that contributes directly to sales growth and customer retention. This role combines service excellence with proactive sales support, ensuring every interaction strengthens our customers' trust and loyalty to our brand. Key Responsibilities: * Serve as a primary point of contact for customers, providing knowledgeable and professional assistance via phone, email, and in person. * Process customer orders accurately and efficiently, while identifying opportunities to upsell or cross-sell complementary products and services. * Proactively contact existing customers to confirm order needs, encourage repeat business, and promote new product offerings. * Support sales initiatives by re-engaging accounts with declining activity and helping convert leads into repeat customers. * Maintain accurate and current data on customer accounts, product availability, pricing, and delivery timelines. * Collaborate closely with internal sales, operations, and logistics teams to ensure orders are fulfilled promptly and accurately. * Research and resolve customer concerns, returns, and warranty claims in a professional, solutions-focused manner. * Track shipments, monitor backorders, and communicate updates to customers to ensure satisfaction. * Participate in continuous improvement efforts to enhance the overall customer and sales experience. * Perform additional duties as assigned in support of company goals. Minimum Qualifications QUALIFICATIONS: * High school diploma or equivalent; additional education in business, communications, or related field preferred. * Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment. * Excellent verbal and written communication skills with a confident, customer-focused approach. * Proven ability to identify customer needs and recommend product solutions that drive sales. * Strong organizational and multitasking abilities with attention to accuracy and timeliness. * Proficiency in Microsoft Office and familiarity with ERP or CRM systems. * Team-oriented mindset with the ability to collaborate cross-functionally to achieve shared objectives. Why Join Dexter * Be part of a growing organization where your customer and sales contributions truly make an impact. * Work in a professional, supportive environment that values initiative and continuous improvement. * Access to career development opportunities and pathways into sales or leadership roles. * Competitive compensation, comprehensive benefits, and a company culture built on integrity, teamwork, and excellence. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $25k-32k yearly est. 2d ago
  • Customer Service Representative

    Ucw Logistics LLC

    Customer support representative job in Cordele, GA

    Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
    $25k-32k yearly est. Auto-Apply 3d ago
  • Customer Service Representative

    Select Mgmt

    Customer support representative job in Cairo, GA

    Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep (08969) - 550 U.S. Hwy. 84 East

    Domino's Franchise

    Customer support representative job in Cairo, GA

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Southern Appliance Sales and Service

    Customer support representative job in Tifton, GA

    Benefits: Opportunity for advancement Paid time off Training & development Founded in 2016, Southern Appliance is in search of a Customer Service Rep / Salesperson As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $500.00 per week As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
    $500 weekly Auto-Apply 60d+ ago
  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer support representative job in Albany, GA

    Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job Description We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender ex
    $28k-38k yearly est. 60d+ ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Albany, GA?

The average customer support representative in Albany, GA earns between $25,000 and $41,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Albany, GA

$32,000
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