Customer Relationship Advocate Career Development Experience- Greenwood Village, CO
Customer support representative job in Denver, CO
The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
The base salary range for this position is $42,000 - $60,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales
Customer Support Specialist
Customer support representative job in Denver, CO
Customer Support & Onboarding Specialist (Spanish Preferred)
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred.
Key Responsibilities
Customer Support & Retention
Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly
Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls
Provide collections support to help customers pay their bills and ensure program understanding
Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed
Apply retention tools within guardrails to exceed customer expectations
Enrollment Validation & Onboarding
Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines
Maintain accurate records and customer notes in our systems
Spanish Support & Compliance
Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement
Tools, Quality, and Collaboration
Use Intercom to manage workload efficiently; contribute to saved replies and help center articles
Partner with the Customer Experience Lead/Manager on automation and workflow improvements
Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes
Core Proficiencies
Thrive in environments that are growing and changing and bring order to complex customer questions
Energized by helping thousands of customers adopt clean energy and see tangible savings
Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly
A problem solver at heart who works across teams, documents clearly, and follows through
Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods
Qualifications
2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus)
Strong phone presence and clear, concise writing
Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus
Ability to work Mountain Time hours with occasional late day coverage blocks
Bilingual English/Spanish strongly preferred
Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
Foodservice Equipment Estimator/Customer Service
Customer support representative job in Denver, CO
Ignite Foodservice Solutions is a leading manufacturers representative for the food service industry, operating across Colorado, Arizona, Utah, Wyoming, Idaho, New Mexico, Montana, Oregon, Washington, Alaska, Hawaii, and El Paso TX. Partnering with various manufacturing firms, Ignite provides innovative sales and marketing solutions to help consultants, dealers, and foodservice operators make informed purchasing decisions. Our mission is to be an asset to our customers, ensuring they make smart decisions that lead to our customers' prosperity. We believe our success is tied to the success of our customers and aim to address the everyday challenges faced by foodservice operators. Ignite Foodservice Solutions offers competitive salary, benefits, 401k, and PTO packages.
Role Description
This is a full-time role for an Estimator, based in the Denver Metropolitan Area. The Estimator will be responsible for analyzing project requirements, preparing detailed cost estimates, collaborating with project managers and vendors, reviewing 11400, design schedules, and cost efficiency. Daily tasks include estimating costs for restaurant equipment, logging specifications, and updating pricing as required and ensuring accuracy. The Estimator will work closely with the sales and project management teams to provide accurate and timely cost information.
Qualifications
Strong analytical and problem-solving skills
Knowledge of food service equipment and industry trends
· Experience in estimating costs and preparing quotes
Proficiency in estimation software - AutoQuotes, Specifi, and MS Office Suite
Excellent communication and negotiation skills
Detail-oriented with organizational and time-management skills
Ability to work independently and collaboratively with a large customer base
Experience in the food service industry or a related field is a plus
Familiarity with blueprints and ability to read plans
Guest Services Specialist
Customer support representative job in Denver, CO
Staffing Now,
a division of SNI Companies
, is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services.
Job Description:
Responsible for guest intake duties and documentation of daily reports
Answer and directing incoming calls
Ensures common areas are stocked and neatly organized
Updates and completes daily reports regarding guests
Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other)
Requirements:
Associates Degree in a related area or the equivalent
2+ years of direct human service experience (paid or volunteer)
Customer/Client facing experience
Consult, Customer Success
Customer support representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: October 27, 2025
Customer Fulfillment Representative
Customer support representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Customer Fulfillment Representative to join our Rexel USA team in Denver, CO!
Summary:
The Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customer support assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.
What You'll Do:
* Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies
* Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process
* Assist in continually improving customer service levels which exceeds customer requirements and expectations
* Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met
* Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis
* Secures market level pricing feedback from customers and provides timely price quotations and/or proposals
* Proactively manage customer open order data to maximize fill rates and customer satisfaction
* Assist with identifying and executing profitable growth projects to implement for key GSO accounts
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* 2+ years of customer service, sales, or related experience
* Prior experience in the distribution industry a plus
* High School or GED - Required
* 4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
* Customer service oriented with solid verbal and written communication skills
* Proven problem solver with strong attention to detail
* Demonstrated self-starter with resilient personal initiative
* Desire to assume increasing levels of responsibility
* Highly organized with ability to prioritize and manage multiple tasks and deadlines
* Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
* Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty
* Goal oriented and self-motivated with ability to work both independently and within a team environment
* Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
* Proven experience in data mining, analyzing, and reporting out on large data sets
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
* Up to 25 pounds - Occasionally - up to 20%
* Up to 50 pounds - None
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - None
* Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
For the state of Colorado only, the pay range is $19.06 to $28.59, depending upon qualifications, experience, and other considerations permitted by law.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Technical Customer Support Representative
Customer support representative job in Westminster, CO
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is currently seeking a Technical Customer Support Representative to join our Customer Success team.
The Technical Customer Service Representative serves as the customer's resource and advocate within Vantor. Our team works primarily with external customers. We also work collaboratively with other internal departments and customers to achieve Service Excellence and ensure complete and accurate delivery of the customer's requirements. Ability to learn quickly and adapt to a fast-paced Performance Culture is critical to success, and a Commitment to Customers is essential.
The skills learned within Customer Experience will prepare you for a career with Vantor. We are very serious about professional development and continuing education at Vantor. Our group has amazing resources to support learning and development.
Responsibilities:
Answers inbound email and phone communications
Processes orders and prepares quotations and feasibilities
Assists customers to define order requirements, including image selection
Ability to learn, execute, and affect change within a dynamic environment
Technical support of our SaaS programs
Uses knowledge of company policy and departments to find answers to technical questions
Uses knowledge of satellite imagery to perform basic quality control evaluations and recommendations
Attend training and development courses, provide training to peers and customers as needed
Effectively communicate with all levels of the company and customers
Denied party screenings
Minimum Qualifications:
Must be a U.S. citizen or permanent resident
Minimum of two years of previous experience in customer service, preferably in a professional or B2B setting
Previous experience with Microsoft Windows, Microsoft Office Suite (Outlook, Excel, etc.)
Preferred Qualifications:
Previous exposure to GIS applications and technologies, e.g., Esri ArcGIS, ArcPro, QGIS
Excellent listening, comprehension & interpersonal skills
Effective problem-solving and analytical abilities
Strong attention to detail
Strong sense of initiative and proactive mindset
Time management skills
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within Colorado is: $18.00 - $30.00 hourly.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyClient Onboarding Specialist
Customer support representative job in Denver, CO
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.
We also offer:
* A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
* Paid holidays and flexible, take-it-as-you-need-it paid time off
* Monthly tech reimbursements
* A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Specialist, Client Onboarding you thrive working in a high-velocity onboarding and support environment that finds success by always changing and adapting. You are customer-focused and excited by the prospect of supporting our newly enrolled customers. You have the ability to listen, understand customer needs, resolve problems, instill confidence, and coach/train to get new customers on track to success.
Your objective is to work with newly enrolled Pros to build a customized onboarding plan tailored to their specific needs and anchored on their specific goals. You will then help support them over their first 30 days to achieve those goals. In doing so you will help maximize customer retention and satisfaction.
Your earning potential is uncapped. Your Pro's success is your success; for every Pro that reaches their activity targets in their first 30 days you earn a commission.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Compensation:
$57,750 / year ($40,425 base) + uncapped earning potential
What you do each day:
* Partner with newly enrolled Pros on a custom onboarding plan
* Make 75+ outbound dials per day or maintain 5+ hours of talk time to maximize opportunities to connect with the Pros in your portfolio
* Listen and understand customers' needs; handle objections, find creative solutions, and resell the value of our product
* Coach customers on how to implement Housecall Pro into their business, the basics of the product, and ultimately how to achieve the goals that motivated them to buy in the first place
* Quickly identify high-risk accounts and escalate customers to applicable resolution paths, as needed
* Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
Qualifications:
* 1+ years experience in full-time in a client-facing onboarding or support role / Bachelor's Degree
* High school diploma or equivalent; Bachelor's degree is a plus
* 6+ months of outbound sales or prospecting experience is a plus
What will help you succeed:
* Excellent English reading, writing, and verbal communication
* Hard-working, reliable, and adaptable
* Professional attitude and demeanor
* Curious and eager to learn
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected compensation range for this role is $19.44-$27.76/hour (includes base and potential performance bonus). The annual on target earnings for this role is $57,750. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
Privacy Notice for California Job Candidates - Housecall Pro
#LI-Remote
Auto-ApplyCustomer Support Representative
Customer support representative job in Broomfield, CO
About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth.
Position Duties and Responsibilities
Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels.
Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates.
Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request.
Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs.
Reproduce customer issues in a development environment to resolve basic troubleshooting issues.
Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products.
Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties.
Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause.
Consistently maintain excellent customer satisfaction ratings.
Provide prompt and accurate feedback to requesters.
Ensure the support SLA is met on all assigned Support cases.
Prioritize and manage several open issues at one time.
Create and/or maintain internal training documentation.
Participate in holiday on-call rotation as required.
Required Experience, Skills, and Education
Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity.
2 years experience in a technical role.
Experienced in providing SaaS support.
Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs.
Proven ability to work in a fast-paced, iterative department with rapidly changing conditions.
Write and speak to customers in a clear, concise manner appropriate for the audience.
Ability to learn quickly, both about businesses and technologies.
Preferred Experience, Skills, and Education
One year of experience in answering support cases (i.e., Salesforce or Zendesk).
Experience working in a customer service environment and/or email deliverability.
Salesforce administration experience.
Hands-on experience with Validity products.
Salary range $45,000 - $50,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
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Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Auto-ApplyCustomer Fulfillment Representative
Customer support representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Customer Fulfillment Representative to join our Rexel USA team in Denver, CO!
Summary:
The Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customer support assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.
What You'll Do:
Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies
Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process
Assist in continually improving customer service levels which exceeds customer requirements and expectations
Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met
Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis
Secures market level pricing feedback from customers and provides timely price quotations and/or proposals
Proactively manage customer open order data to maximize fill rates and customer satisfaction
Assist with identifying and executing profitable growth projects to implement for key GSO accounts
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or related experience
Prior experience in the distribution industry a plus
High School or GED - Required
4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
Customer service oriented with solid verbal and written communication skills
Proven problem solver with strong attention to detail
Demonstrated self-starter with resilient personal initiative
Desire to assume increasing levels of responsibility
Highly organized with ability to prioritize and manage multiple tasks and deadlines
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty
Goal oriented and self-motivated with ability to work both independently and within a team environment
Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
Proven experience in data mining, analyzing, and reporting out on large data sets
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Occasionally - up to 20%
Up to 25 pounds - Occasionally - up to 20%
Up to 50 pounds - None
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - None
Handles or works with potentially dangerous equipment - None
Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
For the state of
Colorado
only, the pay range is
$19.06
to
$28.59
, depending upon qualifications, experience, and other considerations permitted by law.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Junior Customer Service Agent
Customer support representative job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
Auto-ApplyCall Center Representative
Customer support representative job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Fulfillment Representative
Customer support representative job in Denver, CO
425 Quivas Street, Denver, CO Employment Type: Full-time Contract Type: Permanent Job Family: Sales Experience Level (for career site): Early Professional ** Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
****
**We are looking for a Customer Fulfillment Representative to join our Rexel USA team in Denver, CO!**
**Summary:**
The Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customer support assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.
**What You'll Do:**
+ Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies
+ Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process
+ Assist in continually improving customer service levels which exceeds customer requirements and expectations
+ Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met
+ Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis
+ Secures market level pricing feedback from customers and provides timely price quotations and/or proposals
+ Proactively manage customer open order data to maximize fill rates and customer satisfaction
+ Assist with identifying and executing profitable growth projects to implement for key GSO accounts
+ Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
**Qualifications**
**What You'll Need**
+ 2+ years of customer service, sales, or related experience
+ Prior experience in the distribution industry a plus
+ High School or GED - Required
+ 4 Year / Bachelor's Degree - Preferred
**Knowledge, Skills and Abilities**
+ Customer service oriented with solid verbal and written communication skills
+ Proven problem solver with strong attention to detail
+ Demonstrated self-starter with resilient personal initiative
+ Desire to assume increasing levels of responsibility
+ Highly organized with ability to prioritize and manage multiple tasks and deadlines
+ Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
+ Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty
+ Goal oriented and self-motivated with ability to work both independently and within a team environment
+ Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
+ Proven experience in data mining, analyzing, and reporting out on large data sets
**Additional Information**
**Physical Demands:**
+ Sit: Must be able to remain in a stationary position - Constantly - at least 51%
+ Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
+ Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
+ Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None
+ Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None
+ Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
**Weight and Force Demands:**
+ Up to 10 pounds - Occasionally - up to 20%
+ Up to 25 pounds - Occasionally - up to 20%
+ Up to 50 pounds - None
**Working Environment:**
+ Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
+ Exposed to electrical hazards; risk of electrical shock - None
+ Handles or works with potentially dangerous equipment - None
+ Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
For the state of **Colorado** only, the pay range is **$19.06** to **$28.59** , depending upon qualifications, experience, and other considerations permitted by law.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
**Our Benefits Include:**
+ Medical, Dental, and Vision Insurance
+ Life Insurance
+ Short-Term and Long-Term Disability Insurance
+ 401K with Employer Match
+ Paid vacation and sick time
+ Paid company holidays plus flexible personal days per year
+ Tuition Reimbursement
+ Health & Wellness Programs
+ Flexible Spending Accounts
+ HSA Accounts
+ Commuter Transit Benefits
+ Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
+ Employee Discount Programs
+ Professional Training & Development Programs
+ Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Customer Experience Representative
Customer support representative job in Golden, CO
This Customer Experience Representative is responsible for providing a superior customer experience and a supportive environment for optimal customer care. This role involves triaging high volume phone calls, data entry, and addressing other administrative needs. The Customer Experience Representative will support Belmar Pharma Solutions management in carrying out the company's mission.
Client Specialist
Customer support representative job in Denver, CO
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Service Center Representative
Customer support representative job in Broomfield, CO
The Service Center Representative ensures excellent customer service by promptly processing orders and coordinating with other departments to resolve inquiries and discrepancies. This position handles general inquiries about pricing, products, and scheduling, while also maintaining accurate customer and pricing data, and managing EDI/VMI for established customers. Fosters customer loyalty and satisfaction by providing effective, proactive, customer-oriented service.
Responsibilities
Analyzes incoming complex customer orders including high-value customer and key account orders utilizing various technical platforms including email and/or enterprise resource planning platforms.
Provides order follow up communications with customer, sales and support regarding questions or discrepancies, including but not limited to invalid purchase order numbers, back orders, shipping methods, part numbers, pricing issues, bag quantity issues, estimated delivery dates, etc.
Ensures the accuracy of orders requested and efficiently rectifies information in accordance with established guidelines, customer requirements and data management procedures. Collaborates with internal partners and customers to solve order issues, escalate complex issues and ensures resolution of issues.
Monitors workflow queues to ensure timely processing and pending items. Responsible for the accuracy and verification of customer requirements to submitted source documents.
Proactively identifies and recommends process enhancements to order management processes and tools to support a positive customer experience, streamline order processing, and provide scalable solutions.
Communicates with internal partners and customers regarding the status of product types, including but not limited to backordered parts, ensuring orders are processed in accordance with customer requirements and product availability. Determines the best shipping method as needed.
Attend meetings as required and/or assigned.
Attends meetings regarding new products and procedures i
Adheres to ISO9001 compliance standards.
Performs other duties as required and/or assigned.
Travel may be required up to 5% of the time
Knowledge, Skills and Abilities
Knowledge of computer programs including Microsoft Word, Excel, Outlook, ERP and CRM tools
Critical thinking and problem-solving skills are
Excellent customer service skills including but not limited to professional phone/email protocols
Strong interpersonal, written, and oral communication skills
Ability to prioritize tasks, including follow-up and follow-through on customer requests
Excellent organizational and prioritization skills
Detailed-oriented with the ability to take self-initiative to maintain and learn product knowledge
Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude towards others; consistently goes above and beyond to help team members while ensuring a positive customer experience
Ability to provide continuous improvement ideas, identifying quality improvements and optimization of processes, tools and work instructions.
Ability to work in a team environment, ability to collaborate with others; interpersonal skills.
Education, Certification/License & Work Experience
High School Diploma or equivalent required
Some college education preferred
3-5 years of related customer service/support experience
Total Rewards Package:
Compensation
Base: $22 to $28 an hour, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance.
Benefits
Medical, Dental, Vision
Wellness Program
Health Savings Account (HSA) with a company contribution
Voluntary Benefits (Life, AD&D, Disability)
401(k) retirement plan with a 7.5% company contribution
Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days
Application Window
Posting date: 10/13/2025
The application deadline for this job is: 12/12/2025
Your contact person:
Brad Kerwin
Custom Cabinet Sales Rep.
Customer support representative job in Denver, CO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Denver area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Client Specialist - Commercial Term Lending-Commercial Real Estate
Customer support representative job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
Auto-ApplyCustomer Experience Representative
Customer support representative job in Wheat Ridge, CO
Blue Sky Plumbing is looking for Customer Experience Coordinator to assist potential prospects with product and service information, plus scheduling of online inquiries. This position will handle customer service requests via phone, online submissions, texts, and online marketing requests. This position will manage a large volume of inbound and outbound inquiries, and scheduling for all Blue Sky services. To be successful in this position, candidate must have a strong sense of urgency and superior customer service skills.
Our Customer Experience Coordinators are one of our most important resources in our company. They provide the sole source for our ability to meet our customer's needs. We have a set of high standards for job qualification and job performance. Our coordinators must have strong skills and a willingness to learn and grow with the company.
To be successful in this role, you must be:
A Multitasker: Able to handle multiple projects and tasks in a fast-paced environment
Detail Oriented: Able to pay attention to the minute details of a project or task
Efficient: Able to work in a fast-paced environment and handle multiple projects and goals
Competitive: Able to strive to get ahead, finish projects, and exceed goals for monetary incentive
Goal Oriented: Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics
Communicative: Able to communicate information via writing and spoken word clearly and concisely
Customer Oriented: Able to take care of customer needs while following company procedures
Problem Solvers: Able to find a solution for or to deal proactively with work-related problems
Professional: In the way you speak, dress, and act.
Requirements
To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
Work Environment:
Office-based role with regular use of phones and computers.
Fast-paced environment requiring flexibility and problem-solving.
May require occasional overtime availability, depending on seasonal demand.
Benefits
Pay Rate Range: $19-$23/h
Three Kaiser Medical Plans to select from with a 100% Company Paid Option
Dental & Vision Insurance
Voluntary Life Insurance & Accident Coverage options
Company Paid Short Term Disability, Long Term Disability & Basic Life
Employee Assistance Programs
Retirement Account with 3% Company Match
Paid Vacation & Paid Sick Time
Maternity & Paternity Pay
Company Paid Gym Membership, Costco Membership & Chiropractic Care
Company Provided Vehicle
Company Provided Uniforms
Phone & Tablet Provided
Weekly Payroll
Auto-ApplyCall Center Talent Pool Req (Colorado)
Customer support representative job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
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