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Customer support representative jobs in Bellflower, CA

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  • Senior Customer Service Representative

    Planet Pharma 4.1company rating

    Customer support representative job in Irvine, CA

    Our Senior Representatives will deliver excellent customer service to customers with elevated expectations! You will support our customers by instilling trust, driving results, and staying patient focused! The ability to change hats and work as a team and independently is essential to success. You are the first point of contact and will own the customer experience from start to finish. Each interaction will require the ability to follow our processes with speed and accuracy. This position includes but is not limited to the following: Responsibilities: • Use of case management system to manage customer contacts and order detail with razor sharp accuracy • Proactively track, resolve, and escalate order or cases in alignment with service excellence standards • Place and monitor orders via phone, fax, and email for hospital and sales rep customers • Orders translate to new orders, Returns, Billing, Inventory adjustments, reconciliations, and FCAs/Recalls. • Own it! Proactively communicate backorders, order status, product availability, and missed deliverables • Resolve complex issues via root cause analysis investigation, proposal of resolution, and resolution implementation with limited intervention • Prioritize high work volumes from phones, email, case management, and faxes • Become a SME (Subject Matter Experts) who can coach and train others • Systematically process and transact consignment conversions & reconciliations • Perform basic data analysis and generate reports for Sales, Customers, and Consignment Team • Process customer returns and coordinate with Inventory Teams to ensure product is received • Complete customer credits following documentation guidelines under SOX key controls • Communicate regularly with Supply Chain Planning for inventory availability • Perform at a level to meet and sustain department metrics and expectations Basic Requirements: • H.S. Diploma is required • Minimum of 4 years Customer Service Experience • Excellent written and verbal communication, interpersonal and relationship building skills with focus on negotiating and persuasion • Ability to work in a demanding environment • Excellent Customer Service skills with ability to negotiate and resolve demanding situations • Ability to build and maintain strong relationships across the organization to influence and achieve objectives • Strong Time Management Skills with ability to prioritize competing objectives • Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners • Demonstrates problem-solving and critical thinking skills • Proficient in MS Office Suite • Experience within an ERP software • Ability to manage confidential information with discretion • Strict attention to detail Preferred Qualifications: Bachelors degree is preferred Salesforce experience or CRM experience Proficient in JDE (ERP Software)
    $37k-46k yearly est. 4d ago
  • Bilingual Customer Service Representative

    LHH 4.3company rating

    Customer support representative job in Alhambra, CA

    Type: Temporary Part-Time Pay: $18-$23/hr (based on experience) Duration: December 1 - January 31, with possible extensions through May 2026 LHH seeks a bilingual Customer Service Representative to make a difference by helping members navigate their healthcare benefits during a critical season. If you're passionate about delivering exceptional service and fluent in one of the languages below, we'd love to hear from you! What You'll Do Be the first point of contact for members, providers, and partners Educate members on benefits and plan options Resolve inquiries with professionalism and empathy Document interactions accurately and follow compliance standards Support retention initiatives and participate in outreach projects What We're Looking For High School Diploma required; Bachelor's preferred 2+ years of customer service experience (healthcare or call center preferred) Bilingual in Korean, Mandarin, Cantonese, or Khmer Strong communication and active listening skills Ability to multitask (listen, talk, and type) Proficient in Microsoft Office; typing speed of 40+ WPM 🌟 Benefits: Medical, dental, vision, life insurance, 401K, commuter perks & more! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $18-23 hourly 2d ago
  • Bilingual Spanish Customer Service Rep

    Ultimate Staffing 3.6company rating

    Customer support representative job in Los Angeles, CA

    Job Title: Bilingual Front Desk & Call Center Assistant Pay Rate: $19.00/hour Employment Type: Full-Time, Entry-Level We are currently seeking a bilingual (Spanish-English) entry-level professional to join our front office and call center team. Key Responsibilities: Front Desk Duties: Greet and assist patients, visitors, and staff in a friendly and professional manner. Answer and direct phone calls using a multi-line system. Schedule appointments and manage calendars for clinical staff. Maintain a clean and organized reception area. Handle filing, scanning, and basic data entry. Call Center Support: Respond to inbound calls from patients and caregivers regarding services, scheduling, and general inquiries. Provide accurate information in both English and Spanish. Document call details and follow up as needed. Assist with outbound calls for appointment reminders and service follow-ups. Qualifications: Fluent in Spanish and English (spoken and written). High school diploma or equivalent. Strong communication and customer service skills. Basic computer proficiency (Microsoft Office, email, scheduling software). Ability to multitask and stay organized in a fast-paced environment. Prior experience in a medical office or call center is a plus, but not required. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $19 hourly 1d ago
  • Member Service Representative (Bilingual - Vietnamese, Korean, Spanish, or Chinese)

    Astiva Health, Inc.

    Customer support representative job in Orange, CA

    Job Title: Member Service Representative (Bilingual - Vietnamese and Spanish) Target Compensation Range: $25.00-$28.00/hour, depending on the level of relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members. SUMMARY: The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Handle inbound and outbound phone calls, emails and other necessary communications with members and providers Clearly identify and act on customer needs to achieve satisfaction. Clearly explain all details of the Medicare Advantage Plan including procedures, protocols, benefits, and any other necessary information to the member or provider during inbound and outbound calls. Fully understand all aspects of Medicare Advantage including but not limited to benefits, prior authorization, referrals, claims, enrollment, eligibility, appeals & grievances, providers networks and pharmacy services. Provide accurate and complete information using the tools provided Keep detailed written records of each telephone encounter during the call Adhere to all call center metrics as set forth by CMS regulation and call center leadership. Attempt to resolve the member's issue completely during the first phone call. Go above and beyond to provide exceptional customer service. EDUCATION and/or EXPERIENCE: 2+ years customer service experience Minimum 1+ years' experience with Medicare Advantage Health Plan experience. Excellent verbal and written communication skills including active listening and probing techniques. Ability to multi-tasks, time manage and prioritize. Ability to document information while on the phone with the member. Ability to build rapport with members Fluent in Vietnamese or Spanish (verbal and/or written) BENEFITS: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Paid Time Off
    $25-28 hourly 4d ago
  • Customer Account Representative

    Pacific Acquisitions, Inc.

    Customer support representative job in San Fernando, CA

    Pacific Acquisitions is growing in Woodland Hills! We are a marketing and sales firm and we are expanding our market reach! Our team is a very sports-minded and goal-oriented group and is looking to add eager and success-driven individuals. Our Customer Account Rep brings our national clients to a local level, making products and services more accessible to potential new customers. In this entry-level position, you will be interacting daily with customers face-to-face in local retail settings and are responsible for presenting the promotion most relevant to each potential customer. You'll focus on new account acquisition as well as maintaining current accounts. This position is perfect for someone looking to advance their career in business, marketing, and sales. If you want to further your leadership and communication skills you've come to the right place! Customer Account Representative Responsibilities: Engage on a face-to-face level with potential new customers Acquire new customer accounts Resolve any issues that arise with current accounts Take customer information accurately Track daily and weekly sales goals Qualifications: Strong communication and people skills Positive, professional, and goal-driven attitude Reliable and organized with good time management Comfortable speaking with customers and building relationships Basic computer and data entry skills Previous sales or customer service experience is a plus (but not required) Works well in a fast-paced, team-oriented environment Willing to learn and grow within the company Customer Account Representative Benefits: Weekly pay Paid training Growth opportunities Travel opportunities Hands-on mentorship
    $40k-55k yearly est. 5d ago
  • Shipping & Customer Service Assistant

    V. Chapman Studio

    Customer support representative job in Los Angeles, CA

    V. Chapman is a boutique Women's clothing brand, specializing in occasion dresses. We work in a fast-paced environment with a small but growing team. We are looking for a candidate who is excited about our product, has knowledge in Women's clothing, is excited to ship orders, check-in and organize product, process returns, has a positive attitude and good computer skills. As a part of the Shipping and Customer Service Team, you will also assist in day-to-day customer service needs including providing product/services information to customers and resolving any problems that our customers might face. We are looking for someone who is organized, enthusiastic, patient, empathetic, and employs good communication skills. A successful customer service representative can put themselves in their customers' shoes and advocate for them when necessary. They are confident at troubleshooting and willing to investigate if they don't have enough information to resolve customer issues. Shipping Responsibilities: Shipping website and wholesale orders Processing returns Checking in product Organizing product - lifting boxes and inventory will be a part of the daily tasks. Provide accurate, valid and complete information by using the right methods/tools/information Handle customer issues, provide appropriate solutions and alternatives Follow communication procedures, guidelines and policies Customer Service Responsibilities: Managing customer inquiries via email, and from time to time by phone Identifying and assessing customers' needs to achieve satisfaction Timely responses to customer inquiries We are a small company so help in other areas, such as photoshoots etc... may also be an option if this is something you are interested in. Skills: Proficient in Word, Excel, Outlook Excellent Computer skills Great communication skills Ability to organize, prioritize, and manage time effectively College Degree Well Organized Salary + Benefits: Full time, hourly position @ $21 - $24 per hour (based on a standard work year of 2080 hours, this equates to a base salary of approximately $43,680 - 49,920 per year) Bonus review is conducted on an annual basis and weighed against individual and company performance. Paid Holidays. Health Benefits available. 401(k) company matching program available.
    $43.7k-49.9k yearly 3d ago
  • Customer Service Representative

    Wolfpak

    Customer support representative job in Costa Mesa, CA

    Customer Service Representative at WOLFpak Full Time (Potential) - Onsite in Costa Mesa, CA Initial Contract: $173.07/day (Three-Month 1099 Contract) Potential Full-Time Pay Range: $40,000 - $50,000 per year : WOLFpak, a family-owned backpack brand, began its journey in 2020 from a humble garage in Southern California. In just four short years, it has grown into a globally recognized name, thanks to the founders' relentless drive and vision. Known as a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a range of fresh colorways. Their signature personalized patches let you express your individuality, while their bags seamlessly blend cutting-edge design with the ability to tell your story and carry your gear. For more information, check WOLFpak.com Role Description: This is a full-time, on-site role as a Customer Care Representative at WOLFpak in Costa Mesa, CA. The Customer Care Representative will be the primary point of contact for our e-commerce customers, providing exceptional support via email and other digital channels. The ideal candidate is a highly organized, detail-oriented individual with excellent written communication skills and a passion for providing outstanding customer service. Responsibilities: Respond to customer inquiries and resolve issues promptly and professionally via email. Provide accurate and helpful information about WOLFpak products, policies, and order status. Process orders, returns, exchanges, and cancellations. Investigate and resolve shipping issues, product defects, and other customer concerns. Escalate complex or sensitive issues to the appropriate team members. Maintain detailed records of customer interactions and resolutions in our CRM system. Identify trends in customer inquiries and provide feedback to improve our products, policies, and website. Proactively address customer concerns and seek opportunities to improve the customer experience. Adhere to company policies and procedures. Qualifications: 1+ years of experience in customer service, preferably in an e-commerce environment. Exceptional written communication skills, including grammar, spelling, and punctuation. Strong problem-solving and analytical skills. Ability to work independently and manage time effectively. Proficiency with computer systems and software, including CRM systems, email platforms, and Microsoft Office Suite. Ability to learn new software and systems quickly. Positive attitude, empathy, and a passion for helping customers. Knowledge of the athletic and fitness industry is a plus. Skills: Customer Service, Email Communication, Written Communication, Problem Solving, CRM Systems, Time Management, Organization, Active Listening, Empathy
    $40k-50k yearly 1d ago
  • Customer Service Rep/Associate Client Support Consultant

    Adpcareers

    Customer support representative job in La Palma, CA

    ADP is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position - 3 days in the office/2 days at home, Monday thru Friday work week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus.
    $37k-52k yearly est. 5d ago
  • Customer Service Rep/Associate Client Support Consultant

    Blueprint30 LLC

    Customer support representative job in La Palma, CA

    ADP is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position - 3 days in the office/2 days at home, Monday thru Friday work week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus.
    $37k-52k yearly est. 5d ago
  • Customer Support - Merchant Services

    Source One Payment Solutions 3.8company rating

    Customer support representative job in Commerce, CA

    JOB HOURS: Monday - Friday 9am - 5pm Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES Provide extraordinary client service to merchants via inbound phone calls, email or chat. Provide extraordinary service and sales support to agents and partners. Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations. Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting. Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants. Thoroughly describe and document work using call ticketing systems. Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts. Ongoing on the spot training and updates for Business Consultants. Assisting with the installation of equipment and services for merchants SKILLS NEEDED Customer service experience required. Prior experience in call center, financial industry or ecommerce environments is preferred. Confirmed commitment to quality and customer service. Strong customer service skills and follow-thru skills. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required. Punctual, regular and consistent attendance. Bi-lingual (Spanish) is a plus but not required. Computer Skills, including Microsoft Office and Outlook. Proven prior CRM or database experience is preferred. 2+ years Customer Service/Technical Support experience preferred, but not required. Experience in the banking or credit card processing industry preferred, but not required. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent is required Knowledge of customer service core principles and practices. Job Type: Full-time Salary: $12.00 to $17.00 /hour
    $12-17 hourly 10d ago
  • Associate Representative, Customer Service and Support (1st Shift) - City of Industry CA

    APLL External

    Customer support representative job in Industry, CA

    This position is responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. General Experience Minimum 1 year of relevant work experience. Good command of English Language. Familiar with PC applications and MS Office tools Managerial Experience Not applicable The hourly wage for this position is $19.50. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 8 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Responsibilities: This position is responsible for, Operational Process and manage customer orders efficiently and accurately in accordance with established procedures and protocols; and timeliness with high accuracy to meet customer expectations and cost-effectiveness. Maintain accurate and up-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. Proactively address service issues with the respective stakeholders; escalate more complex cases to more senior colleagues and Supervisor/Manager. Escalate non-conformance issues for interventions and corrections. Respond to queries from various stakeholders. Cooperate with service providers (2PL/3PL etc.) to resolve warehouse, customs or trucking issues to ensure timely delivery of orders. Ensure all processes are documented and updated SOPs are reviewed after Logistics Analysts' updates. Any other responsibilities as assigned by Supervisors/Managers. Stakeholders Management Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance greater customers' satisfaction. Develop and maintain strong relationships with customers to promote repeating business and customer loyalty. Work collaboratively with cross-functional teams to achieve common goals and objectives. Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. Maintain and build strong relationships with vendors and suppliers.
    $19.5 hourly Auto-Apply 7d ago
  • Customer Liaison Manager

    Brookfield 4.3company rating

    Customer support representative job in Costa Mesa, CA

    Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures - we are reimagining real estate from the ground up. If you're ready to be a part of our team, we encourage you to apply. Job Description Overview This role will engage with the community, promote our rebuild efforts in Altadena and Palisades as well as guide our rebuild clients through all aspects of the rebuild process subsequent to their execution of a contract with Brookfield until the delivery of their new home. This role is based full-time in the Costa Mesa office and will require visits to the Greater Los Angeles project locations (Altadena and Pacific Palisades). Your Key Deliverables Promote Rebuild Activities Engage with the impacted homeowners at various community events and through direct response, promote our Rebuild efforts and offering by providing materials, directing them to the Builders Alliance portal and other outreach avenues Engage With Clients Meet regularly with clients and coordinate and manage necessary meetings with other departments (purchasing, operations, etc.) Engage with clients at initial contact through contract completion - illustrating knowledge of our offering and capabilities. Facilitate communication with other departments as necessary Work with clients from contract execution to home completion and delivery, serving as their main point of contact throughout the process by answering questions, connecting them with other stakeholders, and ensuring delivery of their perfect home Provide weekly communication to clients on the status of their homes and keep clients up to date on any changes to build schedule Display a thorough knowledge of the company's product lines and capabilities and work with clients to ensure they are delivered a home that best fits their wants and needs within the scope of our offering (i.e. what choices they are allowed to make in terms of structural options, design options, etc.) Partner With Stakeholders Facilitate communication between client, operations, design, etc. as necessary through the rebuild process to ensure transparency Work in partnership with stakeholders, including the Sales Team, Construction Department, Purchasing Department, Interior Design Consultants, and Project Managers to optimize the customer experience for each client Must Haves 6-8 years of experience of working within a team, serving others internally or externally Experience within a client facing role Experience with building client relations Strong understanding of customer engagement Strong verbal and written communication skills and effective interpersonal skills Ability to multi-task and work well with time sensitive tasks Proficiency with Microsoft Office suite Ability to commute to field locations in greater Los Angeles area Nice To Have Experience in customer facing sales role Your Opportunity We are proud to offer our employees what they value most: Competitive compensation Salary range $90,000 - $120,000 Bonus Eligible Excellent extended medical, dental and vision benefits beginning day 1 401(k) matching, vesting begins day 1 Career development programs Charitable donation matching Paid Volunteer Hours Paid parental leave Family planning assistance including IVF, surrogacy and adoptions options Wellness and mental health resources Pet insurance offering A culture based on our values of Passion, Integrity and Community #BRP #LI-AC1 Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
    $35k-50k yearly est. Auto-Apply 35d ago
  • CSR/Associate Broker

    South Bay Search 4.0company rating

    Customer support representative job in Irvine, CA

    Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
    $43k-59k yearly est. 24d ago
  • Client Engagement Specialist

    Homeless Health Care Los Angeles 3.9company rating

    Customer support representative job in Los Angeles, CA

    The Client Engagement Specialist provides face-to-face services to clients who are involved with state, county, and city entities (e.g., probation, courts), engages with clients, and determine which Substance Use Disorder services are most appropriate for individuals based on an ASAM brief triage screening. Requirements: must be a registered or certified counselor with RADT/CADC/CATC or have a Masters in Social Work or Marriage & Family Therapy.
    $44k-65k yearly est. 60d+ ago
  • Reservations Agent

    H.S.H Limited

    Customer support representative job in Beverly Hills, CA

    Working alongside the Director of Reservations and Guest Experience at The Peninsula Beverly Hills, we are seeking a Reservations Agent who possesses a genuine warmth and sense of hospitality. * Work for an award-winning luxury hotel group * Learn and grow within a diverse multi-outlet property * Exceptional benefits package Key Accountabilities * Answer all incoming calls promptly, in an attentive, courteous, and efficient manner. * Book room reservations while focusing on maximizing room revenue and average rate. * Handle all special reservations, to include V.I.P. reservations, packages, and discounts. General Requirements * Strong communication skills while remaining positive, organized, and professional * An open and flexible schedule with the ability to work on the weekends and holidays while being reliable * Experience in customer service in a luxury hotel or other luxury customer service environment * Proficient in Opera, Outlook, Excel, and Word systems a plus Benefits we offer: * 100% company-paid medical, dental and vision coverage * Paid time off * Complimentary employee meals * Complimentary car parking (onsite) * Complimentary bicycle parking (onsite) * Bus transit reimbursement * Complimentary uniform laundering * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * Retirement plan with 4% company match We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $26.50 per hour. Nearest Major Market: Los Angeles
    $26.5 hourly 47d ago
  • Reservation Agent

    Hankey Group External

    Customer support representative job in Los Angeles, CA

    Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth. RESPONSIBILITIES: Demonstrate exceptional customer service with an excellent phone etiquette. Multi-tasking: listening, talking, inputting information into our rental system. Create reservations, sales, and upsell customers Respond to email inquiries Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered. Assist customers by effectively responding to or resolving customer service issues. REQUIREMENTS: 1-2 years of customer service experience Require strong English communication skills, both verbal and written Extremely high energy level Available to work nights, weekends, and holidays Open schedule Mon-Fri 2pm to 10pm open Saturday and Sunday. Great at multi-tasking Attention to detail and organized Pass background, inclusive of Pre-Employment Drug Test Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years) Minimum 3 years of licensed driving history Compensation: $18-$20/ hourly Company Benefits: Paid Holidays, Vacations and Sick Days Off Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
    $18-20 hourly 38d ago
  • Client Trust Specialist

    Momentum Innovative Disability Services

    Customer support representative job in Los Angeles, CA

    Momentum is currently hiring a Client Trust Specialist. The Client Trust Specialist oversees trust accounts for individuals supported by Momentum, ensuring accurate management, reconciliation, and protection of client funds. This role ensures compliance with federal, state, and organizational fiduciary policies, supports financial transparency, and collaborates closely with Finance, Program teams, and regulatory agencies. Occasional travel may be required for internal audits and on-site support. Benefits Include: * Medical/Dental/Vision Insurance * Life Assistance Program * Flexible Spending Account (FSA) * Paid Holidays * Paid Vacation/Sick/Bereavement Leave * Credit Union Benefits and Discounts * Retirement Plan (403B) * Employer-Sponsored Life Insurance Client Trust Specialist Essential Responsibilities: * Maintains and monitors trust account bank ledgers for individuals supported by Momentum, ensuring accurate tracking of deposits and withdrawals. * Ensures timely and accurate data entry into financial systems, including documentation of deposits, disbursements, and receipts. * Conducts monthly audits of trust accounts in collaboration with the Finance Team, including on-site support as needed. * Safeguards resident funds through compliance with fiduciary regulations and organizational policies, ensuring proper receipts, approvals, and preventing negative balances. * Provides monthly financial statements to authorized representatives and respond to regulatory documentation requests. * Supports individuals who need assistance with money management and help ensure they understand their financial rights and choices. * Assists with the implementation and support of trust account management software across all program locations. * Maintains strict confidentiality and resident privacy in all financial matters. Client Trust Specialist Qualifications: * High school diploma and Associates or Bachelor's degree in Accounting, Finance, Business Administration or related field; required * Minimum two (2) years' experience in fiduciary account management, bookkeeping or financial administration * Must be 18 years of age or older * Valid and current proof of legal right to drive in California * Successfully pass all post offer, pre-employment screening requirements, including criminal background check and provide proof of eligibility to work in the United States * Ability to run, push, pull, bend, squat, kneel, and lift up to twenty-five (50) pounds With 40 programs and service sites spanning several counties, Momentum is the largest nonprofit provider of direct support for individuals with developmental and intellectual disabilities in Southern California. Momentum is an equal opportunity employer and is required to comply with equal opportunity legislation in each jurisdiction in which it operates. Momentum also considers qualified applicants with criminal histories for employment pursuant to California Law and, if applicable, the L.A. Fair Chance Ordinance. JOB CODE: 3030-3200 Client Trust Specialist Chatsworth
    $33k-55k yearly est. 20d ago
  • Reservationist

    Culinary Lab

    Customer support representative job in Los Angeles, CA

    Job DescriptionWe are looking for individuals who are sharp, friendly and articulate, to field all incoming calls for our restaurants. An interest and passion for food and hospitality is a big plus! Part-time position 3 shifts per week; Wednesday and Friday and Saturday availability required. 2+ years hosting/receptionist experience strongly preferred. Responsibilities include: • Answering calls using multi-line phone system • Assisting guests in making reservations • Addressing guest inquiries • Retaining new information given on a regular basis regarding each restaurant (menu updates, restaurant promotions, changes in procedures, etc.) • Addressing miscellaneous admin and data-entry projects during downtime • Supporting corporate team with administrative and office duties • Supporting restaurants with administrative and office duties as necessary • Make outbound calls to confirm reservations Required skill set: • Friendly and personable • Excellent phone etiquette • Detail-oriented and organized • Ability to multi-task This role offers growth opportunities within the corporate office and our restaurants. Based in Los Angeles, Culinary Lab creates, owns and operators a portfolio of restaurants. We also create and manage restaurants for leading real estate developers and hotel owners - driving demand and revenue at our partners' properties. Through food, ambiance, drinks, and service, our award-winning restaurants and lounges transport guests to exciting places around the world, from Peru to Italy, to Tokyo - and, of course, Los Angeles, where it all began. Culinary Lab has multiple concepts, including Hinoki & the Bird, Rosaline, Blackship, Sorra, Pizzeria Ortica, 33 Taps and Lost Property. Please see our web site at: *******************
    $28k-35k yearly est. 28d ago
  • Private Client Experience Specialist - Newport Beach

    JPMC

    Customer support representative job in Newport Beach, CA

    Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team. Job Responsibilities Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed. Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers. Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients. Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters. Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events. Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager Required Qualifications, Capabilities, and Skills A minimum of two years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This role will report in the office on a hybrid schedule. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $33k-54k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    Transdevna

    Customer support representative job in Irvine, CA

    Transdev in Irvine, CA is hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr Benefits include: + An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan + Paid holidays, vacation, and sick time Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual. + Resolve service-related complaints. + Documents trip authorization according to procedures. + Other duties as required. Qualifications: + High school diploma or GED required. + Reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Exercise professional telephone etiquette. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:PleaseClick Herefor CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 5937 Pay Group: 2V9 Cost Center: 55373 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $18.1-18.7 hourly 13d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Bellflower, CA?

The average customer support representative in Bellflower, CA earns between $33,000 and $56,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Bellflower, CA

$43,000

What are the biggest employers of Customer Support Representatives in Bellflower, CA?

The biggest employers of Customer Support Representatives in Bellflower, CA are:
  1. NCW
  2. Socal Jet Services
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