Customer support representative job in Chicago, IL
The Customer Relations Specialist (CRS) is responsible for ensuring timely and accurate dissemination of information to customers regarding membership, certification, continuing education programs, meetings, subscriptions and press publications via the primary channels of phone, chats and email communications. This role requires excellent communication skills along with moderate Spanish listening and speaking proficiency to support bilingual interactions.
Essential Functions:
Provide primary support for all ASCP products including electronic journals, e-commerce and electronic education.
Ensure timely and accurate responses are provided to customers via phone calls, chats and emails.
Process orders in Personify database for continuing education programs, membership dues, meetings, subscriptions and press product orders, while adhering to PCI compliance.
Process product cancellations, discounts, price adjustments and refunds when applicable and in accordance with ASCP policies.
Expeditiously resolve inquiries pertaining to outstanding customer concerns regarding but not limited to, account balances, education programs, subscriptions, product delivery times and delivery status.
Be knowledgeable of all society campaigns, products and services including BOC certification eligibility and CMP recertification requirements and procedures.
Keep Customer Relations Supervisor and Manager apprised of sudden trends causing increasing call and chat volumes, any customer issues and challenges requiring escalation, modification or adjustments to workload, information tools or for Genesys phone system canned responses.
Assist Indy warehouse to resolve book fulfillment issues, shipping discrepancies, loss and damage claims.
Participate in in-service and off-site training seminars to enhance knowledge base on standard customer service practices.
Qualifications and Requirements:
1-3 years of experience in customer service/call center environment
Excellent verbal and written communication skills
Proficiency and competency in Microsoft Office products, especially Word and Outlook
Physical Abilities:
Possible travel once a year for the annual meeting.
Some occasional light lifting.
* Pay is competitive and commensurate with experience
Equal Opportunity Employer: /Individuals with Disabilities/Protected Veteran
$32k-47k yearly est. 7d ago
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Customer Account Representative
Alphabe Insight Inc.
Customer support representative job in Chicago, IL
About Us Chats Cloud Cover is a customer-driven organization committed to delivering tailored communication and support solutions for businesses across diverse industries. We prioritize excellence, reliability, and a service-first mindset to ensure every client interaction reflects our core values of integrity and innovation.
Job Description
We are seeking a dedicated Customer Account Representative to join our expanding team. This role is responsible for managing client accounts, ensuring seamless communication, and delivering high-quality support that aligns with client expectations and company standards. You will serve as the primary point of contact for clients, helping them navigate services, resolve inquiries, and maintain a strong, professional relationship.
Responsibilities
• Manage and support assigned customer accounts with a high level of professionalism
• Maintain ongoing communication with clients to ensure satisfaction and effective service delivery
• Address client questions, concerns, and requests in a timely and accurate manner
• Coordinate internally to ensure client needs are met efficiently
• Monitor account performance and identify opportunities for improvement
• Maintain detailed and organized records of client interactions and account activity
Qualifications
Qualifications
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and prioritize tasks effectively
• Excellent problem-solving abilities and attention to detail
• Professional demeanor and the ability to build long-term client relationships
• Comfortable working both independently and collaboratively
• Strong organizational skills and adaptability in a fast-paced environment
Additional Information
Benefits
• Competitive salary: $59,000 - $62,000
• Growth opportunities within a rapidly developing company
• Skill development in account management, customer service, and professional communication
• Stable, full-time position with long-term career potential
$59k-62k yearly 7d ago
Customer Service (China Southern Airlines)
Alliance Ground International, LLC 4.3
Customer support representative job in Chicago, IL
Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
$36k-44k yearly est. 7d ago
Customer Support and Deployment
Enhanced Payment Systems
Customer support representative job in Chicago, IL
Enhanced Payment Systems LLC is looking for a highly organized and experienced CustomerSupport and Deployment Rep in Chicago, IL. If you have experience in the merchant service industry you are highly encouraged to apply. Essential Skills: - Prior Experience in merchant services desired but not required
- Strong organization and multi-tasking skills.
- Aptitude for problem solving and troubleshooting hardware & software
- Typing proficiency of 30-40 WPM, while on a phone call
- Ability to work in a fast paced office environment with deadlines.
- Knowledge of PC/Windows/Internet related technologies;
- A to learn new and customized software/web-based applications.
- Very Detail Oriented
- Executed time management skills
Benefits:
Full time position
Advancement Opportunities
Fun Environment
WEEKLY PAY
PAID training
Medical, Dental, Vision Insurance
$32k-49k yearly est. 60d+ ago
Supervisor, Customs Compliance
DSV A/S 4.5
Customer support representative job in Itasca, IL
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Itasca, N Arlington Heights Rd
Division: Air & Sea
Job Posting Title: Supervisor, Customs Compliance
Time Type: Full Time
SummaryThis position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.
Duties & Responsibilities
(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
Administer internal compliance programs in accordance with company guidelines.
Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
Ensure billing for compliance activities is completed, as required.
Manage customer reporting, as required.
Liaise with government agencies as required.
Support compliance training for internal and external customers as needed.
Perform other duties or special projects as assigned by management.
Skills & Competencies
Intermediate to advanced computer skills with working knowledge of MS Office Suite
Basic knowledge of accounting
Well-developed analytical skills and ability to problem-solve
Strong organizational skills and ability to multi-task
Good interpersonal skills and communication skills
Advanced knowledge of Customs and FTZ processes
Knowledge of general freight forwarding terms and standards
Inventory control and record-keeping experience helpful.
Function / Market & Industry Knowledge / Business Acumen / Processes
Preferred Qualifications
Bachelor's degree in Supply Chain, Business, or a related field.
3+ years of logistics or brokerage experience, with an emphasis on import drayage.
Existing book of business or carrier relationships in key port markets
Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms
Language skills
English (Reading, Writing, Verbal).
Computer Literacy
Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
At Will Employment
DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $71,000 - $106,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Supervisor, Customs Compliance
Itasca
$29k-40k yearly est. 5d ago
Senior Customs Entry Specialist - ORD (Mandarin speaking)
Amrecco
Customer support representative job in Bensenville, IL
One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment.
Ideal background:
3+ years in customs brokerage or international trade
Strong knowledge of local customs procedures and inspections
Comfortable working with brokerage systems and compliance tools
Able to work independently and handle high-pressure cases
Bilingual English/Mandarin required
Broker license is a plus
Apply today to be part of the great supportive team!
$29k-48k yearly est. 6d ago
Customer Success Coordinator (PRIME Division)
Alphabroder 4.4
Customer support representative job in Chicago, IL
JOIN US AND "CREATE YOUR VISION"
PRIME LINE - POWERED BY S&S ACTIVEWEAR
Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.
ABOUT US
S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.
Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry.
The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries.
SCHEDULE
Monday-Friday, Full-time, Non-Exempt
Remote Available
Starting rate - $18.00 per hour
BENEFITS
We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‐name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.
WHAT YOU WILL DO
Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support.
Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory.
Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts.
Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline.
Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity.
Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement.
Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status.
Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management
WHAT WE'RE LOOKING FOR
Bachelor's degree in business, Business Administration, or equivalent industry-related experience.
Minimum of 2 years of experience in customer service or sales, with direct interaction with the public.
Excellent written and verbal communication skills in English, with a strong customer service orientation.
Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines.
Demonstrates a positive, proactive approach to task completion.
Proficient in utilizing multiple software programs and platforms; strong technical aptitude.
Creative problem-solving abilities and a customer-focused mindset with empathy.
Exceptional attention to detail and strong analytical skills.
Capable of managing time effectively and working independently with minimal supervision.
Strong interpersonal skills and the ability to collaborate effectively with internal departments.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
Equal Opportunity Employer
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
$18 hourly 7d ago
Client Specialist, Commercial Real Estate Banking, Commercial Term Lending
Jpmorgan Chase 4.8
Customer support representative job in Chicago, IL
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
**Job responsibilities**
+ Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
+ Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
+ Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
+ Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
+ Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
+ Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
+ Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
+ Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
+ Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
**Required qualifications, capabilities and skills:**
+ Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
+ Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
+ Enthusiastic and self-motivated.
+ Superior written and oral communication.
+ Superior customer service skills.
+ Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
+ Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
**Preferred qualifications, capabilities, and skills:**
+ College graduate preferred.
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
+ Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
+ Superior interpersonal communication skills, as well as strong attention to detail and time management.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $25.49 - $34.62 / hour
$25.5-34.6 hourly 8d ago
Client Success Associate
Arrive Logistics 3.5
Customer support representative job in Chicago, IL
Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.
What You'll Do
Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution
Focus on accuracy and timeliness while building loads for our customer account(s)
Obtain pickup and delivery appointments from the shippers and consignees within your customer's network
Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates
Communicate with customer contacts proactively when a shipment will be delayed
Developing Tasks
Understand the Customer's committed lanes and when to accept or reject loads being tendered by the customer
Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities
Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication
Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service
Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate
Prioritize exceptions by working with the Carrier team to provide timely updates to customers
Proactively work with management to determine any potential concerns for aging for your customer
Qualifications
Bachelor's degree in a relevant field of study preferred
Proven demonstration of commitment and work ethic in a school or work setting
Fast-paced and able to multitask in a high-pressure environment
Polished communicator with exceptional interpersonal skills, both verbal & written
Able to take verbal/written instruction and execute with confidence
The Perks of Working With Us
Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and take part in learning opportunities through our Employee Resource Groups.
Enjoy office wide engagement activities, team events, happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the heart of downtown Chicago, IL!
Take advantage of our transportation reimbursement program and make your way to work via the train, bus, car or bike! There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building.
Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area, we offer relocation packages.
$25 - $25 an hour
The hourly rate for this position is $25.00/hour, plus eligibility for bonus and benefits. The range displayed on each job posting reflects the pay range for the position across all locations. Within the range, individual pay is determined based on work location, job-related skills, experience, relevant education or training.
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact ************************************* for verification.
$25-25 hourly 7d ago
Customer Service Representative
Accede Solutions Inc.
Customer support representative job in Chicago, IL
The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system
Receives customer complaints
Answers questions, and provides information about services
Resolves customer inquiries relating to transportation
Communicates resolution to customers
Clearly and accurately documents issues
Maintains a clean and well-organized work area
Represents Mobility Options in a professional manner to our service partners, and the community
Other duties as required/assigned
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or equivalent, such as GED, required
One or more years of Customer Service experience preferred
Must be able to work shifts, or flexible work schedules as needed
Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes
Ability to communicate via telephone with clear speech and a pleasant phone manner.
Must possess excellent verbal communication skills
Ability to work as a member of a team
Must be computer literate and proficient in the use of Microsoft Office
Must be able to interact and communicate with diverse clients
Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations
Must undergo a pre-employment drug test once offered a position
Must be willing to undergo a criminal and employment background check once offered a position
Travel requirement (as a percent):
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work shifts or flexible work schedules as needed.
85% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
Work is accomplished in an office or in a cubicle space equipped with a
telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen.
Employee may periodically need to travel locally.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
#IND123
$29k-38k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Adam Garcia-State Farm Agent
Customer support representative job in Chicago, IL
Benefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated.
We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute.
I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected.
If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Andrea Aslanides-State Farm Agent
Customer support representative job in Chicago, IL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$29k-38k yearly est. 7d ago
Appliance Service Representative
Abt 4.2
Customer support representative job in Glenview, IL
Abt Electronics has an immediate opening for the position of an Appliance Repair Representative. We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Appliance Repair Representative to join our team. If this is you, we want to hear from you!
In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:
Assisting customers over the phone with their appliance service needs
Basic troubleshooting with appliance issues
Creating service tickets to document customers' needs
Dispatching service techs to customers' homes
Job Requirements:
At least 1 year of customer service experience
Basic operational knowledge of appliances
Strong computer skills
Ability to take initiative & make decisions
Approachable & outgoing personality
Scheduling includes night & weekend hours
Bi-lingual a plus
We offer our team members:
Hourly rate starting at $18.00 or more based upon experience
Yearly performance review
Potential for advancement
Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)
401(k) (Charles Schwab) which includes a matching program
Life & Disability insurance (Lincoln Financial)
Generous Paid Time Off/Sick Pay Program
Continued training & career development
Employee discounts on all products we sell
Performance based bonus programs
$18 hourly 7d ago
Part-Time Call Center Representative
The Chicago Hire Company
Customer support representative job in Chicago, IL
Are you a strong communicator who enjoys helping customers and thrives in a fast-paced phone environment? Our client, a Chicago-based company in the auto services/financial space, is actively hiring several Part Time Call Center Representatives to support a growing volume of incoming customer calls. This team works exclusively on inbound calls (not account management), and they're looking to move quickly.
This is a great opportunity for those in school or other professionals that are looking for the flexibility to create their own consistent schedule and/or supplement other obligations.
RESPONSIBILITIES:
• Handle inbound calls related to accounts, payments, and general inquiries.
• Research and resolve customer issues using internal systems.
• Address concerns professionally and de-escalate when needed.
• Accurately process payments and account changes.
• Follow call guidelines while providing personalized service.
• Meet call volume and performance goals consistently.
QUALIFICATIONS:
• Prior experience in a phone-heavy customer service or call center role preferred, but not required.
• Strong verbal communication, active listening, and interpersonal skills.
• Basic computer proficiency and ability to learn new systems quickly.
• Organized, patient, and able to remain calm under pressure.
• Professional demeanor and reliability are essential.
$28k-37k yearly est. 2d ago
Call Center Representative
TORQ Coatings
Customer support representative job in Lombard, IL
Exciting Career Opportunity: Call Center Agent
Compensation: $19-$21/hr
Job Type: Part-Time, Onsite
Industry: Consumer Services / Construction / Customer Service
Why Join Us?
TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart:
High Earning Potential: $19-$21 per hour
Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals
Professional Growth: Comprehensive training on our "Torq Touch" communication standards
Stability: A key role in a rapidly scaling business that values discipline and reliability
Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated
Your Role: What You'll Be Doing
Answer inbound calls within 60 seconds, following high-standard communication protocols
Convert leads into qualified appointments for our Design Consultant team using proven scripts
Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion
Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System
Build immediate trust with customers through warm, clear, and confident phone presence
Support the team during call spikes to ensure no lead is left behind
Minimum Requirements
1-2+ years of experience in customer service, call center, or inbound/outbound sales
Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus
Proven ability to follow scripts and workflows consistently without cutting corners
Exceptional phone presence - able to sound natural, professional, and warm while multitasking
High level of reliability and discipline regarding schedules and shift attendance
A coachable mindset with the ability to accept and implement feedback immediately
Compensation & Schedule
Earnings: $19-$21/hr
Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values
Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL
Our Core Values
TENACITY: We push through challenges
OWNERSHIP: We take responsibility for results
UNITY: We win together, not alone
GRIT: We put in the sweat that earns respect
HEART: We love what we build & who we build it for
Ready to Build Your Career While Making a Local Impact?
This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence.
APPLY HERE!
#CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
$19-21 hourly 4d ago
Advisor Development Program Client Associate
Bank of America 4.7
Customer support representative job in Chicago, IL
Chicago, Illinois
**To proceed with your application, you must be at least 18 years of age.**
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**Advisor Development Program Client Associate**
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
**Job Description:**
The Wealth Management Client Associate - Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs).
As a WMCA - ADP your journey begins by obtaining your Securities Industry licenses, where you will receive dedicated study time for your Securities Industry Essentials [SIE], Series 7, and Series 66 Exams. Your SIE, Series 7 & 66 must be obtained within 120 days; (63 & 65 accepted, in lieu of 66, if previously held). Once you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP.
This job is responsible for providing client service support to multiple FAs. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients and acting as a resource for FAs on the team.
Once you have reached your key milestones, including proficiency in your current role and the completion of experiential activities showcasing your ability to become an advisor, you will then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing you for this role and once complete you will continue to work in a Merrill office where you will be acquiring, building, and managing client relationships while considering a client's complex financial picture and guiding them with advice and solutions.
Once you complete your performance requirements as a Financial Advisor trainee you will reach the ultimate destination of becoming a Merrill Financial Advisor. You will be supported along the way with dedicated programs, tools, and resources throughout your career journey.
**The Advisor Development Program consists of progressive roles to ultimately become a Merrill Financial Advisor. Our progressive roles in the Advisor Development Program engage in:**
+ Developing a book of business in order to meet and exceed established performance hurdles
+ Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs
+ Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences
+ Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning
+ Organizing and managing resources (time, people, budget) to run a productive practice
+ Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client
+ Completing mandated training, assessments, performance goals and continuing education requirements
**We'll help you**
+ **Build a successful career** at Bank of America through world-class training and on-boarding programs that set you up for success.
+ **Get training and one-on-one coaching** fromour-award winning Academy at Bank of Americaand local leadership who are invested in your success.
+ **Grow your business knowledge** by using a defined consultative approach to systematically identify client needs and appropriate solutions.
+ **Provide end-to-end comprehensive advice** , deliver clientreviews/presentationswith confidence and recommend strategies to help achieve their financial goals and life priorities.
+ **Collaborate with core banking and investment partners.** Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs.
**Required Qualifications:**
+ Displays confidence working as a self-starter in a sales role
+ Builds strong client relationships through effective communication and collaboration
+ Displays a proactive mindset and effective time management
+ Demonstrates a results-driven growth mindset and prioritizes client interests
+ Identifies appropriate client solutions through application of learnings and new information
+ Exceptional interpersonal and relationship building skills
+ Effective communication skills (written and verbal)
+ Proven ability to quickly build trust and credibility
+ Proven ability to assess needs of and recommend appropriatesolutions
+ Proven ability to work both collaboratively on a team with key partners and independently
+ Proven ability to listen and probe for clarity and understanding
+ Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking
+ Strong follow-through skills
+ Computer/technical literacy and proficiency in applications such as Microsoft Suite
**Desired Qualifications:**
+ Bachelor's degree and/or a minimum of one year of work experience
+ Learns and adapts to new technology or applications
+ Executes multiple tasks simultaneously
**Job Responsibilities:**
+ Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed
+ Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
+ Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
+ Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
+ Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
+ Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs
**Skills** **:**
+ Account Management
+ Client Management
+ Customer and Client Focus
+ Issue Management
+ Oral Communications
+ Business Development
+ Client Solutions Advisory
+ Pipeline Management
+ Prioritization
+ Trade Operations Management
+ Administrative Services
+ Client Investments Management
+ Emotional Intelligence
+ Referral Identification
+ Written Communications
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
37.5
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$41k-51k yearly est. 7d ago
Customer Service Representative - State Farm Agent Team Member
Alejandro Pizarro-State Farm Agent
Customer support representative job in Gurnee, IL
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
$29k-38k yearly est. 7d ago
Route Service Rep
Krispy Kreme 4.7
Customer support representative job in Elk Grove Village, IL
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level.
A TASTE OF WHAT YOU WILL BE DOING:
Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations.
Load and unload products; merchandise products correctly and maintain a neat display.
Follow the established route map to ensure the timely delivery of the product.
Adhere to safety, food safety, and Good Manufacturing Practices regulations.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck.
YOUR RECIPE FOR SUCCESS:
At least 2 years of box truck or light freight driving experience.
Must be 21 years of age or over.
Valid driver's license.
Ability to work all necessary work schedules, including holidays/weekends.
Effective communication skills, both written and verbal
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
MUST have a clean driving record (minimum of 3 years)
Able to meet DOT Medical Examiner Card eligibility requirements.
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Exposure to internal and external environmental conditions
Shop - fluctuating temperatures and noise levels
Exposure to known allergens including but not limited to nuts.
Adherence to dress code policy applicable to role
Noise of a production and/or processing area
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
Route Service Representative wage is $20.00 per hour.
$22k-29k yearly est. 5d ago
Transportation Services
Pavilion On Main Street
Customer support representative job in Sandwich, IL
Pavilion on Main Street -
Pavilion on Main Street is seeking a Transportation Services to join their team! The Transportation Services is responsible for safely transporting facility residents to and from appointments, providing quality customer service and helping to set the tone for the level of care residents will receive at the facility all while operating the facility vehicle.
Don't miss out on this incredible opportunity to join the Pavilion Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Transportation Services with us at a Pavilion Center.
Transportation Services Duties and Responsibilities:
Performs miscellaneous errands, such as carrying mail to and from the post office, transporting patients to doctor's offices and other activities, and driving patients to preferred providers for emergency treatment.
Ensures protected health information is kept confidential.
Reports complaints made by residents to supervisor.
Follows established safety policies and procedures.
Observes safety needs of residents as indicated in care plan.
Attends and participates in scheduled in-service training, educational classes and meetings.
All other duties, as assigned
Transportation Services Skills and Abilities:
Safe driving record and ability to assist residents with into and out of the facility vehicle.
Ability to obtain a CPR certification, preferred.
Transportation Services Education and Experience:
High School Diploma or GED preferred.
Previous chauffeur's experience preferred.
Current operator's license required.
Physical Requirements:
Must be able to move intermittently throughout the workday.
Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet
Ability to lift 50 pounds with frequent sitting and operating of hand and foot controls
May be necessary to assist in the evacuation of residents during emergency situation.
Pavilion Healthcare Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Why Pavilion?
At Pavilion Healthcare, people come first-those we care for and those who make that care possible. We're a team that listens, supports, and grows together, united by a passion for making a difference every day. From your first day forward, you'll feel the impact of a culture built on respect, belonging, and continuous growth. With hands-on training, real mentorship, and opportunities to advance, we empower you to thrive because when you grow, so does the care we deliver. Join Pavilion and be part of something meaningful.
Apply to join a growing team today!
Pavilion Healthcare provides long and short-term skilled nursing care. At Pavilion, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome - our number one goal.
We don't just offer care for you - we care about you.
Pavilion Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
$31k-40k yearly est. 3d ago
Customer Service Officer
Alphabe Insight Inc.
Customer support representative job in Chicago, IL
Beloform Craft is a forward-thinking organization dedicated to developing future leaders through structured training, hands-on experience, and strategic exposure to core business operations. We believe in cultivating talent from within, empowering individuals with the tools, mentorship, and professional environment needed to grow into confident and capable management professionals.
Job Description
We are seeking a dedicated and professional Customer Service Officer to serve as a primary point of contact for our clients. This role focuses on ensuring clear communication, efficient issue resolution, and a consistently high standard of service. The ideal candidate will contribute to building long-term client relationships while supporting internal operations with accuracy and professionalism.
Responsibilities
Serve as the main liaison between the company and its clients
Respond to inquiries and provide accurate information regarding services and processes
Handle customer requests and concerns with professionalism and discretion
Maintain organized records of interactions and follow-ups
Coordinate with internal teams to ensure timely and effective solutions
Uphold company standards for service quality and communication
Qualifications
Strong verbal and written communication skills
Professional demeanor with a client-focused mindset
Ability to manage multiple tasks efficiently in a fast-paced environment
High level of organization and attention to detail
Proficiency in basic computer systems and office tools
Strong problem-solving and decision-making abilities
Additional Information
Competitive salary ($45,000 - $48,000 per year)
Growth opportunities within a structured and supportive environment
Skill development and ongoing professional training
Stable and professional workplace culture
Full-time position with consistent schedule
$45k-48k yearly 7d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Berwyn, IL?
The average customer support representative in Berwyn, IL earns between $31,000 and $49,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Berwyn, IL
$39,000
What are the biggest employers of Customer Support Representatives in Berwyn, IL?
The biggest employers of Customer Support Representatives in Berwyn, IL are: