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Customer support representative jobs in Blue Springs, MO

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  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Customer support representative job in Lees Summit, MO

    Waterway is now hiring Customer Service Associates for our newest location in Lee's Summit! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $20 per hour ($16 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Lee's Summit - 1000 NW Pryor Road, Lee's Summit, MO 64081. Other locations across Kansas City available. **New hires may train at an alternate Kansas City location until the store's official opening day. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $16-20 hourly Auto-Apply 1d ago
  • Agent Services Representative

    Reecenichols Real Estate 4.0company rating

    Customer support representative job in Blue Springs, MO

    This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%) Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%) Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%) May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%) Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%) May serve as back-up to other office staff. (5-10%) Perform any additional responsibilities as requested or assigned. (0- 5%) Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: Minimum of high school diploma or the equivalent. Secondary education preferred. Experience: One to three years clerical or administrative experience. Marketing and social platforms experience preferred. Real estate knowledge preferred. Knowledge and Skills: Knowledge of real estate, title and/or mortgage business preferred. Strong computer/technology skills: proficient in Microsoft Office and Canva products. Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented. Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment. Effective analytical and problem-solving skills. Attention to details. Demonstrated verbal and written communication skills including presentation ability. Wage: $20 - $22 hourly; actual wage is based upon education and experience. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $20-22 hourly 1d ago
  • Customer Experience (CX) Consultant

    Andrew Reise

    Customer support representative job in Overland Park, KS

    Job Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.
    $90k-110k yearly 29d ago
  • Customer Support Representative

    Manulife

    Customer support representative job in Homestead, MO

    **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)
    $38.6k-64.3k yearly 60d+ ago
  • Customer Retention Specialist - Kansas City

    Farmers Insurance Group 4.4company rating

    Customer support representative job in Kansas City, KS

    We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary * Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews. * Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs. * Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met. * Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support. * Provides peer support through on-the-job training and knowledge sharing. * Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH. Essential Job Functions * Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review. * Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions. * Explains premium changes. Quotes, sells, and generates premium. * Analyze, clarify and resolve complex policy and account related questions from external customers. * Accesses account information and communicates while working in multiple systems across all brands. * Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations. * Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking. * Resolves issues requiring expert support. * Actively listens to customer concerns to identify trends or patterns. * Recognizes opportunities for innovation and process improvement and makes recommendations to leadership. * Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues. * Leads implementation of process changes. Monitors performance metrics and prepares reports. * Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. * Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. * Stays current with relevant product(s), which includes all specialty lines. * Champions change initiatives and fosters acceptance and support for these changes within the team. Physical Actions * Job is performed in-person at a Farmers office or virtually at an approved alternative work location. * The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. * Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. * Frequently sits for prolonged periods of time, up to a full shift. * Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. * Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. * Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. * Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. * Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. * Possesses clear vision, with or without correction, to visually read and verify information. * Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. * Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. * Jobs in this category require rare, if any, travel. Education Requirements * High School Diploma or equivalent required. * Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license. * Ability to be appointed to sell insurance in all states required. Experience Requirements * 2 years of experience in insurance or related field required. * Experience providing advanced customer support within a high-volume, complex environment preferred. Benefits * Farmers offers a competitive salary commensurate with experience, qualifications and location. * o DC/NJ/NY/OH Only: $27.04 - $45.90 * The starting hourly pay for this role is $27.38-$30.29, based on location. * Bonus Opportunity (based on Company and Individual Performance) * 401(k) * Medical * Dental * Vision * Health Savings and Flexible Spending Accounts * Life Insurance * Paid Time Off * Paid Parental Leave * Tuition Assistance * For more information, review "What we offer" on https://*********************************/#offer Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
    $31k-37k yearly est. Easy Apply 60d+ ago
  • SkillBridge: Construction Technical Representative - Benesch

    Buffersprings

    Customer support representative job in Kansas City, KS

    Job DescriptionSkillBridge: Construction Technical Representative Benesch (Kansas City or Colorado Preferred) This opportunity is for transitioning service members looking to build a civilian career in construction, infrastructure, or engineering support. Benesch, a leading civil engineering and infrastructure firm, has partnered with BufferSprings to offer a hands-on DoD SkillBridge internship for military-connected talent preparing to separate from active duty. As a Construction Technical Representative Intern, you will work directly on road, bridge, rail, and utility projects that support communities and keep the country moving. You will support project engineers, inspectors, and contractors by documenting work progress, reporting safety and quality issues, conducting field measurements, and learning the fundamentals of infrastructure project execution. This is not classroom-based training. You will be in the field, learning through real work. Whether you have experience in construction or are just curious about how things get built, this is a chance to step into a career where your attention to detail and mission mindset will make a difference. RequirementsWe are looking for service members who are ready to contribute, learn, and grow. Active-duty military status and eligible for SkillBridge participation Within 180 days of separation High school diploma or equivalent Ability to work on-site and outdoors in variable conditions Basic computer skills Strong situational awareness, communication, and follow-through Valid driver's license Preferred Qualifications: Experience in construction, trades, logistics, or field operations Familiarity with blueprint reading or technical documentation Exposure to safety reporting, inspections, or quality control Desire to grow into construction management, engineering, or public works No college degree is required. We value real-world skills and the ability to show up, solve problems, and work as part of a team. BenefitsHands-on training in civil construction, inspection, and field engineering Daily exposure to infrastructure project operations Mentorship from licensed engineers and senior technical staff Transferable skills that apply to careers in public and private sector roles A strong professional network and support system through BufferSprings Potential to be considered for full-time employment with Benesch or similar partners A resume-building experience with a respected national infrastructure firm Support navigating your full military-to-career transition Career Progression: This role offers significant upward mobility within Benesch, starting as a Construction Technical Representative I and progressing to higher levels, including Construction Technical Specialist and Construction Technical Manager. Each level offers increasing responsibilities, training opportunities, and development programs, ensuring a clear path to career advancement. Advantages of SkillBridging with BufferSprings & Benesch: Be part of an innovative and passionate team dedicated to rebuilding America's infrastructure. Gain hands-on experience with major infrastructure projects across the U.S. Develop professional skills and enhance your career prospects in a supportive environment. Opportunity to transition smoothly from military to civilian employment with companies that value your service. Equal Opportunity Employer: Benesch and BufferSprings are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable laws. We comply with the following regulations: 41 CFR 60-1.4(a): Prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, or national origin 41 CFR 60-300.5(a): Covers protected veterans under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) 41 CFR 60-741.5(a): Covers individuals with disabilities under Section 503 of the Rehabilitation Act
    $29k-48k yearly est. 20d ago
  • Customer Support Representative

    Olsa Resources

    Customer support representative job in Overland Park, KS

    These candidates will be responsible for filing supply requests for customers and centers, processing complaints and preparing monthly reports. Additional duties may include developing an action plan for customers, responding to and following up on customer requests, as well as various administrative dutes such as filing, faxng, processing forms, auditing documents, etc. If selected, candidates will attend a training seminar from 8:00AM - 4:30 PM (Monday through Friday) for about a month then will proceed to a work schedule of 10:30AM - 7:00 PM (Monday through Friday) **This is a 3 month contract position with possibility of full-time hire*** PLEASE APPLY WITH RESUME ATTACHED. Qualifications 3-5 years of Customer Service experience is required. Must have excellent computer proficiency. Previous call center experience is a plus. Additional Information 3+ month contract Starting at $12.00/hour DOE Monday through Friday, full-time
    $12 hourly 8h ago
  • Customer Sales and Service Representative

    DTS Fluid Power 3.6company rating

    Customer support representative job in Lenexa, KS

    Are you proactive in asking questions and recommending solutions as well as additional related products? Do you enjoy the challenge of discovering just the right part or solution for a customer's need? Are you knowledgeable in fluid power components? We have an immediate opening for a Customer Service Representative. We are the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services. More about this role: As a member of the Applied Fluid Power Network, you will partner with our external customers and internal customers (parent company account managers) to find products and services, solve customer needs, and build ongoing positive business relationships in an industrial environment. This branch is a small operation consisting of two to three employees, which requires all associates to be able to perform all functions required in the branch. Respond to customer inquiries, create price quotes, process orders, expedite parts, and process returns. Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, and as communicated by sales associates. Sourcing parts from core vendors and alternative vendors when needed. Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates. Continuously identifying process & product improvements that positively impact the Customer's experience. Assist in generating sales and growing revenue for the branch. Proactively review open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. Promote the best long-term solutions to our customers. Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to management. Support pricing and margin improvement efforts by communicating opportunities with management. Adopt and utilize business processes that will improve work efficiency. Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process. Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives, sales tools, and overall continuous career development. Warehouse/Shipping Related Functions: Perform duties required in receiving and verify incoming parts, materials, and supplies; maintain stock areas; prepare sales orders for shipment; stock products appropriately and maintain branch supplies. Pull correct parts from inventory and prepare them (package) for shipment and delivery, while maintaining quantitative accuracy. Work from daily schedule, work orders, verbal and written instructions, using pallet jack and mobile lift equipment (forklift) to safely transport and load/unload parts and materials. Exercise proper care and use of equipment and materials. Occasional use of simple hand and power tools, weighing scales, postage meters. Work from purchase orders, bills of lading, packing slips, sales orders, service center requests, written and verbal instructions. Receive and examine condition of deliveries; indicate acceptance or note discrepancies on bill of lading. Check and match packing slip with purchase order; count and verify; record and route copies as prescribed. Maintain accurate inventory levels through cycle counting as required. Perform all duties required of the branch, functioning as both inside sales/customer service and all warehouse duties. Maintain all work areas in a neat and orderly condition. Detect and report all faulty equipment, defective materials, improper operation or unusual condition to a supervisor. Observe all prescribed safety rules and regulations. Occasionally assist with the loading, unloading and securing of loads when preparing materials for shipment. POSITION REQUIREMENTS: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred. Attention to detail, sense of urgency, and strong inter-personal skills. Strong mechanical aptitude is required. Good written and verbal communication skills. A working knowledge of warehouse systems and processes. General knowledge or training in shipping, counting and checking of product. Experience using PCs to perform job functions and the ability to learn new software applications. High School diploma or GED. Basic math calculations and the ability to read, write and understand work instructions. The ability to stand for extended periods of time, walk, bend and lift up to 25 lbs. regularly, and up to 45 lbs. occasionally. Valid driver's license & clean driving record (MVR) #LI-ONSITE Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $39k-52k yearly est. Auto-Apply 36d ago
  • Customer Solutions Representative

    Husqvarna Aktiebolag

    Customer support representative job in Olathe, KS

    Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn! Shift Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday. What You'll Do As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization. Your day-to-day might include: * Talking to customers and our sales team by phone or email * Placing and tracking product orders * Providing accurate information about our tools and equipment * Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work * Learning about products and recommending solutions based on customer needs What We're Looking For We don't expect you to know everything on day one. We do expect: * A high school diploma or GED * A desire to build a long-term career with a stable, respected company * Clear communication skills and a helpful attitude * Attention to detail * Proficiency typing and using computers * The ability to work well in a team and stay organized in a fast-paced environment * Reliability. You show up on time, ready to contribute What You'll Get We believe in rewarding our employees for their hard work and dedication: * Competitive hourly pay * Full benefits starting on your first day (medical, dental, vision) * Paid time off and sick leave after 90 days * 401(k) with company match and immediate vesting * Employee discounts on Husqvarna products * Paid parental leave (up to 12 weeks) * Education assistance to help you grow your career * Support for first-time homebuyers Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law. Last date to apply: We are continuously accepting applications
    $32k-50k yearly est. 27d ago
  • Customer Solutions Representative

    Husqvarnagroup

    Customer support representative job in Olathe, KS

    Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn! Shift Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday. What You'll Do As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization. Your day-to-day might include: Talking to customers and our sales team by phone or email Placing and tracking product orders Providing accurate information about our tools and equipment Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work Learning about products and recommending solutions based on customer needs What We're Looking For We don't expect you to know everything on day one. We do expect: A high school diploma or GED A desire to build a long-term career with a stable, respected company Clear communication skills and a helpful attitude Attention to detail Proficiency typing and using computers The ability to work well in a team and stay organized in a fast-paced environment Reliability. You show up on time, ready to contribute What You'll Get We believe in rewarding our employees for their hard work and dedication: Competitive hourly pay Full benefits starting on your first day (medical, dental, vision) Paid time off and sick leave after 90 days 401(k) with company match and immediate vesting Employee discounts on Husqvarna products Paid parental leave (up to 12 weeks) Education assistance to help you grow your career Support for first-time homebuyers Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law. Last date to apply: We are continuously accepting applications
    $32k-50k yearly est. Auto-Apply 9d ago
  • Rep, Customer Ser I

    Rbglobal

    Customer support representative job in Kansas City, KS

    Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com) What Do IAA Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals Assist with other duties around the office to help out What are the Requirements? Ability to communicate comfortably with customers A phenomenal teammate, willing to assist your peers Digital literacy Time management skills Positive attitude Ability to work independently Strong interpersonal skills Professional and clean appearance We'd also love someone open to learning automobile titling as part of their development! Education and Certification Requirements: A high school diploma is awesome, but equivalent work experience would be great too! 0-2 years' previous work experience In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations. About IAA, an RB Global, Inc. company: IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois. IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
    $32k-50k yearly est. Auto-Apply 60d+ ago
  • Customer Retention Specialist - Kansas City

    Farmers 4.2company rating

    Customer support representative job in Kansas City, KS

    We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews. Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs. Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met. Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support. Provides peer support through on-the-job training and knowledge sharing. Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH. Essential Job Functions Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review. Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions. Explains premium changes. Quotes, sells, and generates premium. Analyze, clarify and resolve complex policy and account related questions from external customers. Accesses account information and communicates while working in multiple systems across all brands. Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations. Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking. Resolves issues requiring expert support. Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for innovation and process improvement and makes recommendations to leadership. Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues. Leads implementation of process changes. Monitors performance metrics and prepares reports. Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge. Stays current with relevant product(s), which includes all specialty lines. Champions change initiatives and fosters acceptance and support for these changes within the team. Physical Actions Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel. Education Requirements High School Diploma or equivalent required. Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license. Ability to be appointed to sell insurance in all states required. Experience Requirements 2 years of experience in insurance or related field required. Experience providing advanced customer support within a high-volume, complex environment preferred. Benefits Farmers offers a competitive salary commensurate with experience, qualifications and location. o DC/NJ/NY/OH Only: $27.04 - $45.90 The starting hourly pay for this role is $27.38-$30.29, based on location. Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance For more information, review “What we offer” on https://*********************************/#offer Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
    $28k-34k yearly est. Easy Apply 60d+ ago
  • Customer Sales Representative

    Jeffrey Pearman Farmers Insurance

    Customer support representative job in Kansas City, MO

    Job Description Are you looking for your next career opportunity? Do you enjoy sales and a high paced environment? Are you highly motivated and excited about an opportunity to serve your community in a meaningful way? If so, come and join Farmers Insurance Team KC District by working for one of our agents. Leverage your customer service skills to provide support to clients and utilize cross sell opportunities to ensure the client has the coverage they need. Get hands on experience and explore your future career options in insurance. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Responsibilities Utilize existing customer data and discuss coverage options Cross sell existing customers on new policies that will help better suit their needs. Stay up to date on current policy changes and work closely with underwriters Work closely with the Agency Manager to gain an understanding of the role. Requirements Self-confidence, perseverance, and the ability to remain positive and maintain progress towards goals. Ability to multi-task in a fast-paced environment Strong listening skills and ability to anticipate and overcome objections Excellent oral and written communication skills Ability to take initiative and act effectively with minimal direction at times Experience with Microsoft Products
    $33k-45k yearly est. 15d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer support representative job in Kansas City, MO

    Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Kansas City area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $33k-45k yearly est. 60d+ ago
  • Senior Customer Sales Representative

    Avenue Logistics

    Customer support representative job in Kansas City, KS

    Job Title: Senior Customer Sales Representative - Avenue Logistics Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry. Our Mission: Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customer service standards. We firmly believe that our success is intrinsically tied to your success. In this position: As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. Key Responsibilities: Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B Seek new customers, partners, and vendors to expand Avenue's customer network Continuously build and expand their book of business by adding new leads Develop, maintain, and manage customer relationships through strong communication skills and exceptional customer service Competitively negotiate rates with customers based on market trends Drive new account growth via prospecting, sourcing, and account development Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business Improve the quality of our transportation partners and shipper base Requirements: 5+ years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage Motivation to earn a substantial income through a commission-driven compensation plan Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines Analytical and critical thinking abilities Strong customer service and relationship-building skills Effective communication skills (verbal, written, and presentation) Competitive and intrinsically motivated mentality Motivated by money and driven by numbers Ability to be personable, persistent, and assertive on all calls Self-motivated, ability to manage own time, organizational skills Thrives in a fast-paced environment that requires problem-solving and decision making Ability to work both independently and in a team setting Knowledge of market and industry trends Ability to price lanes effectively and strategically Avenue will provide you with: A competitive salary + uncapped commission A fun, energetic, and casual work environment An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth Work in the heart of downtown Kansas City, MO (Power and Light District) Train and develop alongside experts in the logistics industry Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance 401K matching Transit Program Why Choose Avenue Logistics: High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation Commitment to Customer Service: We prioritize outstanding customer service and believe that our success is closely tied to the success of our team members Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
    $34k-47k yearly est. 60d+ ago
  • Customer Support Executive

    Metro Mechanical Services 3.9company rating

    Customer support representative job in Platte City, MO

    Job Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Skills: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma
    $23k-28k yearly est. 60d+ ago
  • call center nurse specialist

    Mindlance 4.6company rating

    Customer support representative job in Overland Park, KS

    Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************
    $25k-30k yearly est. Easy Apply 9h ago
  • Customer Success Representativ

    State of Kansas

    Customer support representative job in Shawnee, KS

    Job Posting Important Recruitment Information for this vacancy Important Recruitment Information for this vacancy Required documents uploaded by: December 24th, 2025 Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. *********************** About the Position * Who can apply: Anyone (External). * Classified/Unclassified Service: Unclassified * Full-Time/Part-Time: Full-Time * Regular/Temporary: Regular * Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Sponsorship: KDHE does not provide sponsorship for this position. Compensation: * Hourly Pay Range: $17.78 * Salary can vary depending upon education, experience, or qualifications. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The position (K0233252) Will be responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order. Answer Main Telephone Line: Answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system. Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Gives detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance. Job Responsibilities may include but are not limited to the following: Work special projects: Learn processes for special projects for various units within the Office of Vital Statistics. Perform duties associated with special project independently, requesting assistance as needed. Use computer to wand the invoice to record mail out information on the Vital Trak. Checks the request to make sure we have the correct amount of copies requested and checks eligibility of recipient. Checks name, date and place of event on certificate and compares it against the request. Places receipt, certificate and any original documents sent in with the request into envelope for mail out. Make copies of requests or forms as needed. Qualifications * Education: * High School, GED * Licensing & Certification: * Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State. * Minimum Qualifications: * Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency. * Preferred Qualifications: * Word, Excel, PowerPoint, Access * Proofreading, editing, attention to detail * Customer service experience. * Strong oral and written communication skills * Experience with confidential information. * Experience handling customers by phone. * Mail room/mail sorting experience. * Post-Offer, Pre-employment Requirements: * Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions * In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics. Recruiter Contact Information Name: Kyle Sanders Email: ******************* Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612 Job Application Process * First Sign in or register as a New User. * Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. * Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. * Start your draft job application, upload other required documents, and Submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter. * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page Transcripts DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
    $17.8 hourly 1d ago
  • HP Customer Sales Representative

    2020Companies

    Customer support representative job in Kansas City, MO

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 6d ago
  • Bilingual Call Center Specialist

    Pet Resource Center of Kansas City

    Customer support representative job in Kansas City, MO

    Job DescriptionDescription: The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements: High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus
    $15-16 hourly 4d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Blue Springs, MO?

The average customer support representative in Blue Springs, MO earns between $27,000 and $43,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Blue Springs, MO

$34,000
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