Customer support representative jobs in Boynton Beach, FL - 1,565 jobs
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Customer Support Specialist
Insight Global
Customer support representative job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in CustomerSupport or Customer Service role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for CustomerSupports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 1d ago
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Senior Customer Service Representative
Brightway Insurance 4.4
Customer support representative job in Boca Raton, FL
The Senior Customer Service Representativesupports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 CustomerRepresentative License.
3-5+ years of customer service or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
$33k-38k yearly est. 1d ago
Customer Support Services Rep I
Mindlance 4.6
Customer support representative job in Weston, FL
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Title: CustomerSupport Services Rep I
Duration: 6+ Months
Location: 2915 Weston Road, Weston Florida 33331
Job Description:
Work schedule:
Mon - Fri; 10:00 am to 7:00 pm, and 1 Saturday a month 11:00 am to 2:00 pm (but person would leave early 3 hrs during the week, to avoid OT).
*** Candidates must be bilingual and able to fully communicate in SPANISH. Previous inbound Customer Service/Call Center experience in a Medical/Hospital/Pharma setting is preferred. Above average PC skills required.
Summary: Under close supervision, receives various inquiries from consumers, health care professionals and direct customers. Receives customer orders and answers customer inquiries regarding product information, delivery dates and back-order status. Monitors customer information database. Assists field sales personnel with requests from customers. This is the entry-level position in the CustomerSupport Services Representative job family.
Essential Job Functions: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
• Carries out responsibilities in accordance with the organization's policies, procedures, and state, federal and local laws.
• Communicates with customers via telephone, email, fax or in person, and receives product orders and general inquiries.
• Monitors and provides updates to the customer master group.
• Investigates customer complaints concerning billing of products, shipping errors, and damages, referring quality complaints to designated departments for investigation.
• May be required to participate as a Super User with SAP.
• May be requested to work on specific projects.
• Interfaces with other departments in the processing of any customer related issues.
• Assists customers with requests for and the processing of returned goods.
• Complies with Company policies and procedures, including safety rules and regulations.
• Performs related duties as assigned.
Required Knowledge and Skills:
Knowledge of:
• Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and other regulatory requirements.
• Standard office procedures, practices and protocols.
• Basic sales, contract administration and customer service principles.
• English usage, spelling, grammar and punctuation.
• Current Company policies and procedures, including safety rules and regulations.
• Computer systems and software applications, such as Microsoft Office.
• Proficiency with 10-key data entry.
• SAP experience preferred.
• General office experience including filing & copying.
Qualifications
Skill in:
• Achieving goals, objectives and practices for effective, efficient and cost effective management of allocated resources.
• Interpreting and closely following instructions and procedures.
• Participating in a full range of Sales-related support services.
• Typing and keyboarding with a high degree of accuracy.
• Writing and composing business correspondence.
• Working under time constraints and in pressure situations.
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining effective relationships with individuals contacted in the course of work.
• Operating computer systems and software applications, such as Microsoft Office, specifically MS Word and Excel.
• Representing the Company professionally, effectively and efficiently.
• Organizational skills and time management.
Physical Requirements and Working Conditions: Requires the ability to
sit for extended periods, stand, walk, communicate via telephone,
computer and/or face-to-face contact, hearing and vision within normal
range, and use basic office equipment such as a personal computer,
copier and fax machines regularly in the course of work. Work is
performed in an office environment. Noise level in this environment is
within the normal range.
Thank You !
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-37k yearly est. 60d+ ago
Customer Support Representative
Nuvision 4.3
Customer support representative job in Hollywood, FL
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Here at our company, you'll find a dedicated group of professionals who care immensely about defining what it means to deliver an exceptional customer experience. Our team thrives on collaboration and works together to create and implement unique ideas aimed at improving the customer experience. Coming from a multitude of backgrounds and skills, you will find the most diverse and adaptable group of individuals.
We utilize a solution-based service approach with an emphasis on boosting client and customer satisfaction. The CustomerSupportRepresentativessupport our clients by being the front line of communication with consumers. By working directly with our customers, CustomerSupportRepresentatives provide insight into their wants and needs. We know what the customer wants before they do!CustomerSupportRepresentative Responsibilities and Duties:
Build long-lasting relationships with customers through open and direct communication
Promote services that address and solve the customer's wants and needs while keeping honesty and transparency at the forefront of the conversation
Work to resolve any outstanding issues related to customer accounts, customer service conflicts, and service issues
Part of the enrollment process is learning the entire sales cycle to be able to assist customers from start to finish with their enrollment order
Communicate effectively with management in regards to development goals, and achievements, clarifying questions, and/or possible conflicts
Collect relevant customer information such as email addresses, phone numbers, address, and preferred method of payment: must keep all documentation and customer information confidential
Track and report documentation of client interactions, questions, and sales completed
CustomerSupportRepresentative Requirements:
Experience in a customer-facing role such as in a restaurant, hospitality, or customer service-based position is a bonus
Excellent communication skills with an uncanny ability to build genuine relationships with all types of people
Demonstrate analytical and reasoning skills through problem solving
Excellent time management and prioritization skills with the ability to manage multiple accounts efficiently and effectively
Actively participate and engage in client meetings, training workshops and networking events
Desire to join an expanding organization that prioritizes employee's wellbeing and strives to create a productive and inclusive workplace
Schedule:
Day shift
Monday to Friday
Weekends as needed
Compensation: $800.00 - $1,200.00 per week
$800-1.2k weekly Auto-Apply 60d+ ago
Principal Customer Success Executive
Servicenow, Inc. 4.7
Customer support representative job in West Palm Beach, FL
Customer Retention Specialist - ACA Health Insurance (Licensed)
Better Health Plans
Customer support representative job in Deerfield Beach, FL
Job Title
Customer Retention Specialist - ACA Health Insurance (Licensed)
We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year.
Join a fun, high-energy working environment!
You must hold an active Health Insurance License to be considered for this position.
Key Responsibilities
Policyholder Retention & Support
Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention.
Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget.
Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business.
Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice.
Enrollment & Renewal Assistance
Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods.
Verify and update customer information to maintain accurate records (income, household size, contact details, etc.).
Help members understand important deadlines and the impact of changes on their coverage and subsidies.
Compliance & Documentation
Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications.
Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system.
Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies.
Collaboration & Performance
Work closely with sales, service, and operations teams to ensure a smooth customer experience.
Meet or exceed retention, call quality, and productivity targets.
Provide feedback and insights on customer trends, common issues, and opportunities for process improvement.
Qualifications
Required
Active Health Insurance Producer License in [State] (or ability to obtain prior to start date).
1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services.
Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly.
Strong verbal and written communication skills, with a professional and empathetic phone presence.
Ability to explain complex information in simple, clear language.
Comfortable working with call metrics, KPIs, and performance goals.
Proficiency with basic computer applications and CRM or agency management systems.
Preferred
Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace.
Experience in a call center or high-volume customer contact environment.
Bilingual (e.g., English/Spanish) a strong plus.
Core Competencies
Customer Focus: Genuinely cares about helping people maintain appropriate coverage.
Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured.
Detail-Oriented: Accurate with data entry, documentation, and compliance steps.
Problem-Solving: Quickly identifies issues and offers practical solutions.
Resilience: Stays positive and professional when dealing with upset or anxious customers.
Team Player: Collaborates well with colleagues and supports team goals.
Work Environment & Schedule
Monday - Friday 9am - 6pm
Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment.
Pay
Base of $700 week + commission. $1000+ per week.
$700 weekly Auto-Apply 52d ago
TEAM MEMBER RELATIONS SPECIALIST
Seminole Hard Rock Support Services 4.4
Customer support representative job in Fort Lauderdale, FL
Job Description
Under the direction of the Human Resources Manager, the Team Member Relations Specialist provides expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved in a variety of positive Team Member initiatives.
Responsibilities
• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Communicates daily and weekly terminations with appropriate departments and processes in the HRIS system.
• Responsible for managing the Team Member Relations inbox for the department.
• Conducts Team Member related Tier 1 investigations, especially highly sensitive issues that require confidentiality.
• Provides direction, coaching and advisement to Team Members in interpreting and communicating company policies, procedures, and practices as they relate to resolving issues.
• Assists in the coordination of Culture Club events and Team Member assistance programs.
• Utilize the leave administration platform, UNUM, for tracking and reporting Team Member requests and determinations.
• Administer the Exit Interview process, analyze data and generate reports to operators.
• Participate on corporate and business task teams as dictated by departmental needs
• Maintain a high level of confidentiality.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Responsible for managing the recognition programs.
• Assist Team Member Relations Manager's in various tasks and projects.
• Other assignments as directed.
Qualifications
• Minimum two (2) years of Team Member Relations experience.
• Bachelors/associate's degree in HR or related discipline preferred.
• Experience in casino and/or hotel environment preferred.
ADDITIONAL REQUIREMENTS:
• Demonstrate ability to communicate effectively and build strong interpersonal relationships; must be outgoing and approachable.
• Proven problem-solving skills with the ability to think creatively and adapt to unique situations - recognizing that no two challenges are exactly alike.
• Demonstrated experience in Team Member Relations, including handling employee concerns, conflict resolution, and navigating sensitive workplace issues with professionalism and discretion.
• Solid understanding of ADA (American with Disabilities Act) and FMLA (Family and Medical Leave Act) regulations, with practical experience applying these laws in workplace scenarios.
• Results-oriented with a commitment to delivering high-quality work in a fast-paced, high-pressure environment that may be demanding for some.
• Strong organizational skills with the ability to prioritize tasks and manage multiple assignments under tight deadlines.
• Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.#indeed HRI#zipcorporate#LI-DA
$29k-40k yearly est. 17d ago
Customer Retention/Billing Specialist
Bob Wylin-State Farm Agency
Customer support representative job in Boca Raton, FL
Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Manage schedules, book appointments, and maintain office supplies.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communication.
Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
BENEFITS:
Monthly Bonuses based on performance
Opportunity for advancement
Paid time off
Health Insurance
Retirement Plan
Training & development
QUALIFICATIONS:
Must be able to obtain FL 4-40 CustomerRepresentative License
Knowledge of Citizens and EasyLink a must.
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Proficiency in Microsoft Office Suite and familiarity with agency management software.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 26d ago
Reservations Agent
Vacatia 3.9
Customer support representative job in Fort Lauderdale, FL
Job Description
Join Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326
Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.
Your Impact
Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.
What You Bring
1+ year of experience in reservations, hospitality, customer service, travel, or related fields. Timeshare, hotel, or travel agent experience strongly preferred.
Strong communication, service mindset, and problem-solving abilities.
Ability to manage high call volume while maintaining accuracy and professionalism.
Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
Bilingual English/Spanish strongly preferred.
High school diploma preferred.
Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.
Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.
$28k-32k yearly est. 5d ago
Customer Relations Specialist
One Stop Pool Pros Inc.
Customer support representative job in Oakland Park, FL
One Stop Pool Pros Inc., celebrating its 40th Anniversary this year, is the nationally recognized leader in commercial swimming pool and aquatic facility management. We take pride in fostering a collaborative and growth-oriented work environment. With over four decades of operational excellence, our team of aquatic experts has played a pivotal role in setting the standards nationally for all things aquatic. As we continue to expand our operations, we are looking for a highly motivated and detail-oriented individual to join our team as a Customer Relations Specialist.
"Dive into Excellence with One Stop Pool Pros Inc."
Position Overview:
One Stop Pool Pros Inc. is seeking a dedicated and motivated individual to join our team as a Customer Care Specialist in our Oakland Park, FL office. This position offers the opportunity to provide exceptional customer service, facilitate proposals, and support business development efforts. Fluency in English and Spanish is preferred, and experience as a proposal facilitator is a plus.
Primary Duties and Responsibilities:
Answer phone calls from customers regarding service and work, providing efficient solutions and responses.
Write responses to customer solicitations such as daily work bids and Requests for Proposals (RFPs), adhering to RFP style guidelines and meeting all proposal deadlines.
Manage field efforts via electronic work order system and associated protocols.
Prepare daily follow-up logs for customer approvals and follow up with customers as required.
Edit documents for grammar, style, and content, ensuring compliance with RFP instructions.
Participate in Technical/Quality Reviews of proposals and assist with proposal production and shipping processes.
Develop and maintain databases of responses and work completion.
Perform other duties as assigned, including customer follow-up on outstanding approvals.
Job Requirements:
Strong computer skills, proficiency in cloud systems, and experience with Apple and MAC products.
Strong written communication, editing, and interpersonal skills.
Proposal experience is a plus, but not required.
Experience with Oracle is a plus.
Fluency in English and Spanish is preferred.
2-3 years of experience in customer service.
1 year of experience in proposal writing or editing.
Exceptional listening, writing, editing, and formatting skills.
Physical Requirements:
Qualified individuals must be capable of fulfilling the essential duties of the position, with or without reasonable accommodation. If an individual with a disability qualifies for the position, they may request adjustments to the job or work environment to meet their physical needs. We are committed to accommodating such requests, provided they are reasonable and do not pose undue hardship.
This position is predominantly sedentary, requiring the ability to work at a keyboard for extended periods with minimal interruption. Proficiency in keyboard operation is essential. Additionally, the role entails working under potentially stressful conditions in a fast-paced and dynamic environment with multiple priorities. Occasionally, the employee may be required to lift objects weighing up to 50 pounds.
How to Apply:
Interested candidates should submit their resume along with a cover letter expressing their interest in the position. We value diversity and look forward to welcoming talented individuals to our team.
Job Type: Full-time
References: Required
Compensation: Commensurate with Experience
Employment Type: Full-time
Benefits: Vacation Pay, Sick Pay, Discounted Benefits.
This role demands a keen eye for detail, a commitment to quality, and the ability to work effectively within a team. If you possess the required experience and skills, we invite you to apply and be part of our dynamic team dedicated to delivering excellence.
$27k-42k yearly est. 60d+ ago
Customer Liaison/Appointment Setters
Prosolar Companies
Customer support representative job in Fort Lauderdale, FL
Customer Liaison\/Appointment Setters
We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States.
Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position.
MUST HAVE:
Go\-Getter Mentality
Excellent Attendance
Positive Attitude
Self\-Motivated
Appointment Setter Responsibilities:
Generate leads and schedule appointments for product presentations and pitches.
Arrange and coordinate meetings between prospective clients and sales reps.
Attend sales team meetings and training sessions as directed by management.
Scan the social media platforms for new leads. Facebook, Instagram, Emails
Accurately document all communication in CRM
Follow up with leads converting them to Appointments
Other tasks as assigned
Track and record homeowner information
Incentives
Competitive comp plan including incentives and bonuses.
Professional work environment and positive company culture.
Career growth, leadership, and advancement opportunities.
Free training, extensive support, and mentorship programs.
Pay:
$700.00 \- $1,500.00 per week
Schedule:
Monday to Sunday AM\/PM shifts Available
Job Type: Full\-time
Bilingual Preferred
Requirements
Appointment Setter Requirements:
Experience as an Appointment Setter, Sales Representative, or similar is an advantage.
Superior customer service, management, and multitasking skills.
Computer savvy and capable of learning other computer applications.
Exceptional verbal and written communication skills.
Attention to Detail
Problem Solving Skill Set
Benefits
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Paid Federal Holidays
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$1.5k weekly 60d+ ago
Membership Services Executive
Inter Miami CF
Customer support representative job in Fort Lauderdale, FL
The Membership Services Executive will provide exemplary service to all Inter Miami CF Season Ticket Members, as well as guests at Chase Stadium and Miami Freedom Park. You will be directly responsible for all revenue goals associated with an assigned account base of existing Season Ticket Members, with a priority on renewals, referrals, add-ons, and upgrades. The Membership Services Executive will build and develop relationships with assigned account base by taking a pro-active approach, delivering superior service, and anticipating member needs.
As a Membership Services Executive, you will:
Strive to achieve all revenue goals associated with an assigned Season Ticket Membership account base.
Prioritize renewals and retention, referrals, add-ons, and upgrades to increase membership revenues.
Proactively communicate with assigned season ticket members.
Establish relationships with assigned season ticket members at all points of contact.
Field and respond to all season ticket member inquiries, requests, concerns, feedback, etc.
Ensure customer data and profile requirements are accurately represented in database.
Accurately and successfully convey all key messages to season ticket members.
Educate members on all applicable Membership benefits, programs, rewards, experiences, and events.
Identify opportunities to add-value to Membership benefits, programs, rewards, experiences, and events.
Identify areas to improve on and off game-day experience.
Reporting of various individual and/or departmental efforts.
Plan, facilitate, and execute exclusive season ticket member events throughout the calendar year.
Act as information liaison for all Inter Miami CF home games and stadium events.
Survey and analysis of various reporting (attendance, game day experience, etc.)
All other responsibilities as required.
Requirements
Bachelor's degree in Business, Sports Management, Marketing or related field preferred.
Minimum of 1-2 years' related experience working in professional or collegiate sports preferred.
Experience in the Florida marketplace preferred.
Fluency in English and Spanish preferred.
Experience with Archtics & Ticketmaster ticket systems preferred.
Strong understanding of MLS and international soccer a plus.
Highly proactive, goal oriented and motivated with a positive attitude.
Very strong interpersonal and communication skills with a passion for providing great customer service.
Coordinate changing priorities in a dynamic, high pressure, fast paced environment.
Ability to coordinate multiple tasks and creatively solve day-to-day challenges.
Advanced knowledge of Microsoft Office applications, including Power Point, Word, Excel and Outlook.
Ability to work flexible hours, including but not limited to evenings, weekends and holidays.
Compensation:
Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.
Applicants must have work authorization to work in the U.S. on a permanent and ongoing basis and must not require work visa sponsorship from Inter Miami CF now or in the future to retain authorization to work in the United States.
All applicants must pass a pre-employment background check.
Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law
$33k-68k yearly est. 39d ago
Customer Relations Specialist (Customer Care-Retail sales opportunity with a growing company in Marg
Blossman Gas of La Inc. 4.3
Customer support representative job in Pompano Beach, FL
Job Description
Are you looking for a growing, but stable company in which to build a career in the Margate, FL area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Margate. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Enjoy helping customers; being solutions minded; gaining comfort level through available learning of our products to help customers with features/benefits of gas appliances
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with occasional overtime as requested
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including health/dental/life/vision insurance, 401(k) w/up to 4% company match, PTO and bonus opportunities are included. Ongoing training, professional growth, and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$29k-37k yearly est. 1d ago
Customer Relations Specialist
Service Pros Auto Glass
Customer support representative job in Hialeah, FL
Job Description
Customer Relations Specialist - Hialeah
Earn $1,800-$3,200+ WEEKLY • No Experience Needed • Weekly Pay
Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it.
What You'll Do
Greet customers in the service drive
Identify simple windshield replacement needs (we train you!)
Explain options and help schedule service
Build relationships with dealership staff
Track customer interactions and hit daily/weekly goals
What We're Looking For
No experience required - we train fast
Positive, outgoing, and coachable
Strong people skills
Valid driver's license & reliable transportation
What You Get
$1,000-$2,500+ weekly
Weekly pay
Fast training & clear growth opportunities
Supportive, team-first culture
Fun team events & bonuses
Apply Today
Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
$27k-42k yearly est. 12d ago
Client Specialist
Barry's 3.7
Customer support representative job in Boca Raton, FL
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$33k-64k yearly est. 49d ago
PBX/Reservation Agent
Lr Palm House
Customer support representative job in Palm Beach, FL
Full-time Description
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
$24k-32k yearly est. 60d+ ago
PBX/Reservation Agent
LR Palm House LLC
Customer support representative job in Palm Beach, FL
Job DescriptionDescription:
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
Requirements:
$24k-32k yearly est. 19d ago
Client Specialist Key Holder Full Time
Knitwell Group
Customer support representative job in Palm Beach Gardens, FL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01258 Palm Beach, FL-Palm Beach Gardens,FL 33410Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$27k-50k yearly est. Auto-Apply 8d ago
New Client Onboarding Specialist
Smartx Advisory Solutions
Customer support representative job in West Palm Beach, FL
Opportunity SMArtX Advisory Solutions, a fast-growing and innovative financial technology company located in West Palm Beach, Florida, is seeking a New Client Onboarding Specialist to join our Client Success team. This role is focused on ensuring a seamless onboarding experience for new clients, overseeing account activations, and supporting the successful adoption of the SMArtX platform.
As a New Account & Implementation Specialist, you will act as the primary liaison between advisors, internal teams, and operations to deliver accurate and efficient new account setups. You will help clients navigate onboarding, manage account-related requests, and ensure long-term success through strong communication, proactive problem-solving, and attention to detail.
Responsibilities
Guide new clients through the onboarding and implementation process, ensuring smooth adoption of the SMArtX platform.
Review and activate new accounts, including account setup, mappings, and required documentation.
Enable and disable account trading per advisor requests.
Manage account maintenance, including updates, closures, and modifications.
Act as the main point of contact between advisors, traders, operations, and portfolio accounting teams for account-related matters.
Communicate daily account status updates, maintenance requests, and follow-ups with clients.
Collaborate with the implementation team for seamless handoffs during new onboarding.
Assist in migrating existing client portfolios to the SMArtX platform.
Escalate and resolve extraordinary account circumstances in partnership with internal teams.
Prepare and update client-facing and internal documentation to support onboarding and account management processes.
Contribute feedback and ideas to improve platform onboarding workflows and client experience.
Qualifications
Bachelor's degree preferred (Business, Finance, or related field a plus).
1+ years of experience in client success, account management, or client service, preferably in financial services or fintech (not required).
Strong organizational skills with the ability to manage multiple client accounts simultaneously.
Excellent communication and interpersonal skills; able to liaise effectively between clients and internal teams.
High attention to detail and accuracy in handling account data and documentation.
Proficiency in Microsoft Office Suite; ability to quickly learn new software.
Problem-solving mindset with the ability to resolve client and account-related issues quickly.
Self-driven, proactive, and passionate about delivering an outstanding client experience.
About SMArtX Advisory Solutions
Founded in 2018, SMArtX Advisory Solutions is a rapidly growing, leading financial technology firm developing breakthrough innovations in the wealth management industry. We foster a professional yet relaxed atmosphere where motivated individuals thrive and contribute to building strong, long-lasting client relationships.
$27k-50k yearly est. 60d+ ago
Aerospace MRO Customer Service
Terrelonge Staffing
Customer support representative job in North Miami, FL
Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
Process orders, track shipments, and manage customer accounts to ensure satisfaction.
Coordinate with internal teams to ensure timely and accurate delivery of services.
Maintain detailed records of customer interactions and transactions.
Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
Associate degree or equivalent experience in customer service or a related field.
2-4 years of experience in customer service within the aerospace industry.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in CRM software and Microsoft Office Suite.
$27k-36k yearly est. 60d+ ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Boynton Beach, FL?
The average customer support representative in Boynton Beach, FL earns between $26,000 and $45,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Boynton Beach, FL