Service Advisor/Sales - New Iberia- SIGN ON BONUS!
Customer Support Representative Job 11 miles from Broussard
Delta World Tire is one of the area's largest independent tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.
The
Assistant Store Manager/Service Advisor
is responsible for selling and promoting all products and services offered by Delta World Tire by following the company's store standards and expectations.
COMPENSATION: $40,000 to $60,000/YR + ASM BONUS
Principal Duties and Responsibilities:
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customers with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customers with updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
Track all new returns, core returns and warranty parts for individual customers.
Other duties as assigned.
Sales and Service Advisor Benefits:
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid Vacation and Sick Time
6 Paid Holidays
Medical, Dental and Vision Insurance (Effective 1
st
of the Month after Hire)
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement!
Qualifications:
Prior experience as a Service Advisor is helpful, but not required.
Professional appearance and proven ability to work in a process driven environment.
Possess valid driver's license or obtain a valid driver's license within 30 days of hire date.
Ability to work a minimum of five days, including Saturday's.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Representative
Customer Support Representative Job 8 miles from Broussard
Luxury Bath ********************** ************** Outbound Call Center Representative - $15.00/ hour plus uncapped commissions $13 to $15 an hour Full-time and Part-time No Degree Mentioned Health insurance Dental insurance Qualifications -A minimum of 1 year's call center experience or 2+ years of general work experience is mandatory.
-Candidates with previous high volume outbound call center experience in a metrics-centric environment
handling auto-dialer and scripts are given preference.
-An enthusiasm for working in a results-focused outbound call center milieu.
-Convincing yet courteous demeanor while managing customer objections and issues.
-Effective communication skills characterized by a friendly and conversational tone.
-Strict adherence to daily schedule including timely start, breaks, lunch, and end times.
-Strong technical acumen and the proficiency to simultaneously manage multiple systems while making
calls.
-Fluency in English
-To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of
10MB upload/download availability in your home.
-To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and
computer. Company provides headset. You are to provide your own workspace, furniture and ensure a
quiet workspace.
-A clear background check is a prerequisite for this role.
Benefits
-Begin with a rate of $13.00 to 15.00 per hour plus uncapped monthly commissions: based on experience.
- Full time (Monday-Friday, 8AM-4:30PM)
-Part time Flexible hours
-We offer highly competitive benefits.
-Medical, Dental and Vision plans, with coverage starting from the first of each month after 90 days of your
starting date
-Pay is bi-weekly and includes monthly potential bonuses from commissions.
Responsibilities
-Your responsibility will be to connect with customers through our CRM, schedule and confirm appointments.
-Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day.
-Consistently demonstrate impeccable customer service and customer satisfaction.
-Effectively communicate appointment expectations, respond to objections tactfully and professionally
-Display a positive, professional, and energetic demeanor towards customers and co-workers.
-Meet daily performance expectations set by the department head.
-Negotiation skills in setting times and dates for appointments.
- Immediately escalate any member complaints to your manager.
-Participate occasionally in one-on-one coaching sessions
Powered by JazzHR
Customer Service
Customer Support Representative Job 12 miles from Broussard
» » Customer Service **Customer Service** **MISSION STATEMENT** The mission of the Customer Service Department is to deliver "high-quality' service in a timely, feasible and effective manner, to exceed our customers' expectations through well-defined standards and training that support the City of College Park's values.
**VISION** "It is our vision, as the Customer Service Department, to develop relationships that will make a positive difference in the lives of our customers and help the City of College Park "WIN" in every way possible."
**ACCOUNTABILITY** Being responsible for our commitments, actions and results
**EFFECTIVE COMMUNICATION** Open communication at all times
**INTEGRITY** Doing the "right" thing is the key to our foundation
**MAINTAIN AN EXCEPTIONAL PLAN** Stay empowered and encouraged to identify, develop and deploy great ideas
**QUALITY SERVICE** Commitment to excellence
**RESPECT** For People, Diverse Voices and City Policies
**TEAMWORK** Collaborative work with aligned goals
**CUSTOMER SERVICE RESPONSIBILTIES**
The City of College Park provides Electric, Water, Sewer, Storm Water and Sanitation collection services to the citizens within the incorporated" limits of College Park.
The Customer Service Department is responsible for:
Answering questions or refers customers to the appropriate person;
* Establishing new utility accounts; makes adjustments and payment agreements for utility accounts;
* Gather proper data information for utility billing and meter reading to ensure efficiency.
**Althea Philord-Bradley**
Director of Finance, Accounting & Customer Service
Email
**William H. Scott** Utilities Operations Manager
Email
**Lisa Keels** Customer Service Supervisor
Email
Phone: **************
**Hours**
Monday - Friday
8:00 AM - 5:00 PM
Scams targeting senior citizens and other vulnerable residents are on the rise! Here are a few tips to recognize the signs:
If you receive a call stating that a relative needs assistance, call a family member immediately to determine if the individual in question is safe, uninjured, and not in police custody
Always confirm who you are speaking to and never provide any personal information over the phone
Legitimate agencies will never ask for immediate payment or come to your home to collect cash.
Customer Service Coordinator
Customer Support Representative Job 8 miles from Broussard
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Major Responsibilities:
• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers
• Ensure parts are available for scheduled work
• Hold vendors accountable for quality and adherence to schedule for outside work
• Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan
• Coordinate with district billing clerks as necessary
• Other projects and tasks as assigned by supervisor
Qualifications
Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
Customer Experience & Sales Representative
Customer Support Representative Job 8 miles from Broussard
Hargrove Roofing and Construction, a leading residential and commercial roofing company, is seeking an energetic outside sales representative. Roofing experience is not required, as we provide comprehensive training. We value candidates new to the industry and with prior sales experience in other fields. Responsibilities include on-site roof measuring, quoting jobs, and customer presentations. We seek determined team players for this commission-based role.
General Accountabilities:
Generate leads by directly engaging homeowners
Attend ongoing training for industry knowledge and sales strategies
Utilize our sales system for effective proposal presentations
Resolve post-sales issues and provide ongoing client support
Exemplifying Company Culture:
Reliability: Place trust in Hargrove Roofing and Construction / Cultivate self-trust
Authenticity: Practice honesty and maintain accountability
Dedication: Devote yourself to the company, community, and personal advancement
Communication: Exemplify strong communication with your customers and your team
Job Qualifications:
Education: High School Diploma or equivalent
Recommended: Own a vehicle capable of carrying a ladder
Comfortable with heights and able to lift up to 50 lbs.
Availability for evening hours and weekends (as desired)
Skills:
Excellent written and oral communication
Active listening and social perceptiveness
Critical thinking and service orientation
Negotiation and coordination skills
Bilingual in English/Spanish is a plus
Customer Experience & Sales Representative
Customer Support Representative Job 8 miles from Broussard
Lafayette, LA, United States Customer Experience & Sales Representative **About the job Customer Experience & Sales Representative** Hargrove Roofing and Construction, a leading residential and commercial roofing company, is seeking an energetic outside sales representative. Roofing experience is not required, as we provide comprehensive training. We value candidates new to the industry and with prior sales experience in other fields. Responsibilities include on-site roof measuring, quoting jobs, and customer presentations. We seek determined team players for this commission-based role.
General Accountabilities:
* Generate leads by directly engaging homeowners
* Attend ongoing training for industry knowledge and sales strategies
* Utilize our sales system for effective proposal presentations
* Resolve post-sales issues and provide ongoing client support
Exemplifying Company Culture:
* Reliability: Place trust in Hargrove Roofing and Construction / Cultivate self-trust
* Authenticity: Practice honesty and maintain accountability
* Dedication: Devote yourself to the company, community, and personal advancement
* Communication: Exemplify strong communication with your customers and your team
Job Qualifications:
* Education: High School Diploma or equivalent
* Recommended: Own a vehicle capable of carrying a ladder
* Comfortable with heights and able to lift up to 50 lbs.
* Availability for evening hours and weekends (as desired)
Skills:
* Excellent written and oral communication
* Active listening and social perceptiveness
* Critical thinking and service orientation
* Negotiation and coordination skills
* Bilingual in English/Spanish is a plus
Customer Service Representative Fueler/Washer
Customer Support Representative Job 8 miles from Broussard
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
2744 NE Evangeline Trwy, Lafayette, LA 70507
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 2744 NE Evangeline Thrwy
Primary Location: US-LA-Lafayette
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329852
Customer Service Rep(03032) - 6025 HWY 90 E
Customer Support Representative Job In Broussard, LA
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative (Multi Branch Support)
Customer Support Representative Job In Broussard, LA
* Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Would you enjoy working in multiple locations in your area?
* Do you want multiple opportunities to advance you career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customer service both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
Recovery Center Customer Service Representative- Youngsville, LA
Customer Support Representative Job 3 miles from Broussard
Join the 1
st
Franklin Team as a Recovery Center Customer Service Representative.
Salary: $14.00 to $15.75 per hour
This position works closely with the Recovery Center Manager and staff to receive and post payments in a timely manner. This position creates and maintains records of collection and status of accounts. The RC CSR assists customers using advanced interpersonal skills. This individual utilizes professionalism, patience, curiosity, a results-orientation, to perform responsibilities.
Principal Accountabilities and Key Activities
Executes Recovery Center Responsibilities
Performs collections and recovery through personal contact with assigned customers
Prepares and processes documents for filing legal action through the court system
Conducts follow-up communication with court system on progress of action filed
Resolve issues with court system for documents improperly filed
Obtains contact information for us in collections and recovery efforts
Performs a wide variety of clerical duties
Assist branches in completing documents for legal action as needed
Ensures Compliance and Regulatory Controls
Develop and maintain a thorough knowledge of Company and Legal policies and procedures, and Recovery program
Adheres to and enforces all Compliance issues, 1FFC policies and procedures as well as State and Federal regulations
Assures all cash drawer safeguards are maintained, keeping accurate records and reports
Education, Qualifications and Experience
High School Diploma or equivalent
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written / interpersonal)
Proficient with MS Office Suite products
Must possess a valid driver's license and the ability to operate an automobile
About Us:
1
st
Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Risk Services Liaison
Customer Support Representative Job 8 miles from Broussard
As a Risk Services Liaison for the Marsh McLennan Agency, you will be a claims consultant providing oversight and advocacy on behalf of our clients throughout the process of a loss event and the life of a claim. This position is client facing and requires single-day regional travel to our client locations.
Duties include:
* You will submit claims or provide guidance on claim submission;
* Compiles Risk Services Plans (RSPs);
* Monitors RSPs to ensure we are delivering all services as promised;
* Review coverages and resolve claims issues;
* Compiles & delivers Stewardship Reports to clients;
* Compiles e-mod forecasts & delivers e-mod analytical reports;
* Assists clients in finding solutions for problematic modifiers;
* Reports claims to insurance carriers, assisting in the communication between clients and adjusters;
* Ensure carrier commitments are honored;
* Coordinate and participate in scheduled claims reviews;
* Serve as your client's advocate with adjusters and their coverage counsel;
* Resolve coverage disputes whenever possible;
* Assess and strategize to produce best possible claim outcomes;
Duties may also include:
* Review of client's overall claims program and individual complex claims situations;
* On-site visit when a catastrophic loss occurs;
* Completes Open Claims Reviews
* Develop strategic action plans to reach desired outcomes;
* Provide guidance regarding potential large settlements;
* Recommend suitable vendor partners, including claims TPAs, nurse triage, and others;
* Review adjuster's claim action plans; facilitate claims resolutions;
* Evaluate insurance company claim reserves and push for reductions where appropriate;
REQUIREMENTS:
* High School Diploma, Bachelor's degree preferred;
* Adjusters license;
* Knowledge of accepted industry standards and practices;
* Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges;
* Analytical skill necessary to make decisions and resolve issues inherent in handling of claims;
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: ****************************
#MMASW
#LI-AK1
Customer Service Representative - Store (PT)
Customer Support Representative Job 8 miles from Broussard
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.
As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties & Responsibilities
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
At Dollar Express, we believe a diverse workforce makes a difference.
We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.
Other details
Pay Type Hourly
Customer Service Rep
Customer Support Representative Job 8 miles from Broussard
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR
Customer Service Rep
Customer Support Representative Job 8 miles from Broussard
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR
Customer Service Representative - Lafayette, LA
Customer Support Representative Job 8 miles from Broussard
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Customer Support Representative Job 8 miles from Broussard
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below.
We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options.
Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us.
Position Benefits:
Full training provided
No experience needed
Great compensation
Great weekly pay and bonuses
A dynamic team environment
The opportunity for growth; we promote from within!!!
What we are looking for in you:
Communication skills
Basic computer skills
Willing to talk to new people
Outgoing and friendly personality
Detail oriented
Eager and willing to learn
We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders.
If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now!
I will set you up with an interview at the soonest available date.
Customer Service Representative
Customer Support Representative Job 8 miles from Broussard
Lee's Air Conditioning, Co., is looking for a Customer Service Representative to join our team. This person will work to support the daily operations of the office.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
Responsibilities:
Field inbound communications - Answer phone calls/general email inquiries/text messages.
Data entry - Collect and enter customer information
Arranging appointments - Scheduling customers appointment.
Updating Call Logs - Track and update call logs in software programs.
Organize internal resources - Maintain processes to keep files easily accessible.
Liaise with visitors - Act as point person for office guests.
Maintain clear and concise communications - with department managers, employees, and company customers.
Requirements:
Previous experience handling office responsibilities and experience in customer service
Strong organizational, communication, and time-management skills
Ability to work in a fast-paced environment
Positive, high-energy attitude
High attention to detail with the ability to complete tasks and follow through
Excellent written and verbal communication skills
Self-directed and able to work without supervision
Knowledge in Microsoft Office (Outlook, excel and word)
Lee's Air Conditioning, Co. benefits include health insurance, 401k, bonus program, paid holidays, and vacation days.
Customer Service Representative
Customer Support Representative Job 11 miles from Broussard
Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our New Iberia, LA location. 70562 Responsibilities
Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Ascertains and verifies credit rating of customer and applies to quotation or order.
Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
Computes price, discount, and shipping charges as required.
Initiates purchase requisitions.
Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Follows up on orders to ensure delivery by specified dates.
Recommends type of packing or labeling needed on order.
Resolves customer complaints within limits of authority.
Enters ordered parts on sales orders and prints pick tickets for such parts.
May require forklift training.
Other duties as assigned.
Safety:
Develop relationships with coworkers to better understand the processes and culture that affect safety.
Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
Thoroughly knowledgeable of Safe Work Policy.
Qualifications
Education/Experience:
High School or better.
Less than 3 years: In the field or related area
Job Requirements
Ability to read technical manuals
Ability to interpret exploded diagrams of mechanical assemblies
Ability to troubleshoot and identify complex mechanical problems
Demonstrate interpersonal skills necessary to maintain motivation and confidence among employees and customers.
Knowledge of Microsoft Office and Oracle
Customer Service Representative
Customer Support Representative Job 29 miles from Broussard
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
Customer Service Representative
Customer Support Representative Job 44 miles from Broussard
The Customer Service Representative builds client relationships by providing solutions for our customers financial needs.
Duties/Responsibilities:
• Provide platform support to provide quality customer service. Platform support involves opening new checking accounts, savings accounts, and providing all other deposit product services. • Staying up to date and actively informing clients of products/services, profiling clients to identify financial needs, follow through, and close the sale. • Other support may include issuing debit cards, ordering checks, cashier checks • Other duties assigned by Management.
Required Skills/Abilities:
• Excellent verbal communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Thorough understanding of customer service.
Education and Experience:
• High school diploma or equivalent is required.
• Previous Bank Teller experience preferred
Physical Requirements:
• Must be able to lift up to 15 pounds at times.
• May need to stand for long periods of time.
• May need to sit at computer for extended periods using computer.