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  • Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle

    Amazon 4.7company rating

    Customer support representative job in Seattle, WA

    Application deadline: Jan 17, 2026 As we continue to expand and transform the primary care experience, we're looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you'll execute our mission of delivering high-quality care and service. Specifically, you'll take patient phone calls and handle patient conversations to deliver world class care. You are a strong and innovative problem-solver, who is driven to help people. You have mastered the art of customer-service, administrative work and are motivated to cultivate change in healthcare. You are currently looking for your next opportunity at an organization that is transforming healthcare we would love to connect. Key job responsibilities Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience. Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions. Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients. Assist admins with our member's billing needs via 1Life's tasking system to provide the best customer service. Investigate claims through insurance to ensure they were processed according to the patient benefit plan, including reviewing and reconciling patient and insurance balances for accuracy. Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to be able to interact with team members and patients and complete daily work. Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting all in-office providers with urgent & stat patient needs. A day in the life In this role, you'll handle inbound calls from One Medical patients (customers) regarding their medical bills, insurance claims, and payment inquiries. Daily activities include reviewing patient accounts, processing payments, explaining EOBs, and coordinating with internal stakeholders such as medical billing specialists, insurance verification teams, and healthcare providers to resolve billing discrepancies. You'll solve problems like incorrect charges, insurance claim rejections, payment plan requests, and billing confusion. Regular communication with insurance companies to verify benefits and claim status is essential. The role requires documenting all interactions in the electronic health record system and following up on pending issues. About the team Amazon One Medical's call center team combines healthcare expertise with Amazon's customer-obsessed culture to deliver exceptional patient support. Our team has focused on making healthcare more accessible and less complicated for members. We handle billing inquiries with empathy and efficiency. Our culture emphasizes leadership principles of ownership and continuous improvement, supported by ongoing training and development. Team members work in a diverse, inclusive environment where success is measured by positive patient impact while maintaining the highest standards of healthcare privacy and professionalism. Basic Qualifications - 2+ years of customer service in a healthcare call center environment experience - 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience - Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems Preferred Qualifications - Ability to work various shifts - Strong problem-solving and documentation skills - Ability to type 45+ WPM while maintaining accuracy Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $41,600/year up to $45,760/year. The National base pay for this position ranges from $31,200/year in our lowest geographic market up to $50,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $31.2k-50k yearly 1d ago
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  • Client Relations Associate | Advisor Support Role

    Magellan Financial & Insurance Services, Inc.

    Customer support representative job in Renton, WA

    Be the reason clients stay-and advisors grow. Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day. At Elevated Wealth Management, this role sits at the center of that difference. We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought. The Opportunity This is not a “front desk + paperwork” role. You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly. Your work protects trust, momentum, and reputation. Compensation & What You Get (Up Front) Base Salary: $65,000-$75,000 Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes Stable, growth-oriented firm with long-term client relationships-not transactional chaos Clear expectations and structure Direct exposure to advisors and leadership, not buried in layers What You'll Own Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination Maintain clean, accurate records in Redtail CRM so advisors always have context Support case management and new business processing, ensuring paperwork is complete and timely Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin Coordinate seminars and client events (RSVPs, prep, post-event follow-up) Maintain a professional, welcoming office experience for every client interaction Handle core administrative workflows (files, scanning, mailing, organization) with precision The Kind of Person Who Thrives Here You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean. You care about doing things right the first time. Next Step If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.
    $65k-75k yearly 2d ago
  • Owner's Representative - Sabey Data Center Properties LLC

    Another Source 4.6company rating

    Customer support representative job in Tukwila, WA

    ID 102283 Application Deadline 2/1/2026 Company Sabey Corporation Category Operations At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll: Lead capital projects from concept through commissioning Serve as the owner's voice across design, construction, and operations Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Description: What you'll be doing Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team. Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Who is Sabey Data Centers? Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About this role: The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements. Your contribution will likely be: Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses. Serve as Sabey's primary point of accountability for assigned projects from concept through turnover. Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations. Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability. Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops. Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership. Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control. Maintain accurate reporting of progress and key performance metrics. Review change orders for accuracy, completeness, and compliance with contracts and project objectives. Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy. Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation. Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability. Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs. Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication. Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers. Experience you will bring to the team: Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors. Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems. Experience managing general contractors or working within an owner/developer structure preferred. Familiarity with Tier III+ data center design standards and redundancy configurations preferred. PMP certification or equivalent project management credential strongly preferred. Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule. Advanced knowledge of the English language with excellent written and verbal communication skills. Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management. Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling). Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications. Ability to read and interpret building plans, specifications, contracts, and technical submittals. Working knowledge of construction techniques, documentation control practices, and safety/environmental standards. Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication. Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation. Aptitude and willingness to learn and utilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: sabey-jobs Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #AS1 #LI-JK1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $39k-46k yearly est. 4d ago
  • Bilingual Customer Service Representative

    Teksystems 4.4company rating

    Customer support representative job in Lynnwood, WA

    The Bilingual Member Contact Center Representative is a dedicated customer service professional committed to fostering strong and lasting relationships with credit union members. This role requires a proactive problem-solver who efficiently responds to member inquiries, processes account maintenance, and offers tailored solutions with a sense of urgency. With a member-first mindset, the representative identifies opportunities to enhance financial well-being by promoting relevant credit union products and services. A successful candidate will thrive in a collaborative environment, demonstrate outstanding communication skills, and maintain up-to-date knowledge of policies, procedures, and industry regulations. * * *Key Responsibilities* * Provide exceptional service to members via phone and email, ensuring positive and lasting relationships. * Answer general inquiries, assist with account maintenance, and resolve member concerns promptly. * Meet and exceed critical performance metrics while delivering high-quality service. * Research and resolve complex issues under the guidance of the MCC Supervisor or MCCR Lead, demonstrating urgency and ownership. * Set clear expectations for members, offering timely follow-ups and resolutions to ensure satisfaction. * Identify opportunities to promote additional credit union products, services, and promotions that align with member needs. * Maintain thorough knowledge of credit union policies, procedures, and regulatory compliance to provide accurate information. *Qualifications* * Minimum of a high school diploma; some college coursework preferred; degree highly desirable. * Bilingual in Spanish and English * At least 1+ year of customer service experience in a call center setting. * Bilingual in Spanish, preferred. * Excellent communication skills-both verbal and written. * Ability to work collaboratively and contribute to a cohesive team environment. * Member-centric approach with a friendly and professional demeanor. * Proficiency in Microsoft Office and standard office equipment; familiarity with call center programs desirable. * Strong analytical skills to assess situations and recommend operational improvements. * Demonstrates courtesy, tact, and diplomacy when engaging with members and colleagues. *Shift Details* * Monday- Friday, 9am - 6pm with a rotating Saturday We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) *Job Type & Location* This is a Contract to Hire position based out of Lynnwood, WA. *Pay and Benefits*The pay range for this position is $21.50 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Lynnwood,WA. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21.5-21.5 hourly 2d ago
  • Customer Service Representative (Fife, WA)

    Waste Connections 4.1company rating

    Customer support representative job in Fife, WA

    Murrey's Disposal, a Waste Connections company, is hiring a dependable, customerfocused Customer Service Representative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fastpaced environment, and improving performance over time while supporting a team-this role is a great fit. Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Starting Pay: $19.00-$22.50 per hour (DOE) with regular wage increases Environment: Officebased, stable, and teamoriented with longterm career growth At Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferable-even if your path is nontraditional-we encourage you to apply. What You'll Do (DaytoDay Responsibilities) Support customers by phone and in person to set up, modify, or discontinue service Navigate multiple systems to enter and update customer information accurately Resolve issues by collaborating with internal departments (service, dispatch, billing) Process account actions: contracts, charges, deposits, address changes, discontinuance orders Promote goodwill through professional, respectful communication that builds longterm relationships Meet productivity and quality goals in a structured, highcallvolume setting Educate customers on available or additional services when appropriate Cover reception or front desk as needed to support the team What Success Looks Like (Signals That You'll Thrive Here) You're comfortable working on a computer most of the day using a keyboard, mouse, and headset You can stay focused during repetitive or backtoback tasks without sacrificing accuracy You like tracking personal performance, hitting daily goals, and improving consistently You communicate clearly, multitask across several windows, and keep calm under pressure You work well in a closeknit team, sharing information and supporting others when it's busy This role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential. Work Environment & Physical Expectations Office setting with individual workstation, computer, telephone, and headset Call areas can be active and occasionally noisy; some calls may be monitored for quality and training Requires extended periods of sitting, typing, and screen time Tasks are often repetitive and require consistent attention to detail Minimum Qualifications High school diploma or equivalent preferred Two (2) years of customer service experience or transferable experience from a customerfacing role Comfortable with MS Word, Excel, email, and navigating internal systems Strong typing (including 10key), organization, and documentation skills Clear communication, problemsolving, and team collaboration abilities Why Waste Connections & Murrey's Disposal Competitive wages with regular increases Comprehensive benefits package Stable, essential service industry with yearround work Decentralized, teamoriented culture focused on safety, respect, and accountability Growth and advancement opportunities across the Waste Connections network To be considered for any of our current openings, you must complete an application at ********************************* Once you select your position of interest, you will find application information and additional instructions. We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future." A link to our benefits overview can be found here:us/en/benefits Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $19-22.5 hourly 3d ago
  • Member Service Representative (Full-Time) - Tacoma

    Navy Federal Credit Union 4.7company rating

    Customer support representative job in Tacoma, WA

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 3407 South 23rd St, Tacoma, Washington 98405 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $34k-41k yearly est. 5d ago
  • Technical Service Representative - Aerospace Materials

    Ppg Architectural Finishes 4.4company rating

    Customer support representative job in Seattle, WA

    Join PPG as an Aerospace Technical Service Representative and be at the forefront of innovation in the aerospace industry as part of the Aerospace Customer Support & Product Launch team. As a representative, you will be responsible for using technical expertise to support applications (Coatings, Sealants, Packaging and Adhesives), equipment installation, troubleshooting, account servicing for commercial products, and secure launch activities for developmental products. You will support ongoing sales/service efforts by working directly with customers, PPG Aerospace Sales, Research & Technology, Engineering Services, manufacturing and other cross-business PPG technical associates. You will report to the Manager - Sales Technical Service. Key Responsibilities Support the development and commercial launch of new products as an important part of the secure launch process Observe application processes at customer sites in both production and laboratory environments, determine source of problems and conceive and develop solutions to product quality or application problems by using industry accepted knowledge, techniques and practices Perform physical tasks of assembling, disassembling, troubleshooting, and operation of many application systems (across multiple product ranges). Collect and analyze data, identify problems and develop effective solutions; maintain records of procedures and data for future reference. Communicate results, develop corrective procedures, write, validate and distribute other technical information to appropriate technical development, management, sales and customer representatives. Proficient in training and application for all product segments (Commercial, General Aviation, and Military). Conduct unassisted, comprehensive training sessions for customers both in-house and at customer locations using presentations and hands-on tools. Assist customers in the development of new engineering specifications for PPG Aerospace materials. Assist other members of the technical service staff as a backup resource for advanced problem solving. Participate in Aerospace Academy training classes by developing course content, and conducting hands on & classroom modules across coatings, sealants, packaging & adhesives technologies. Maintain and operate all aerospace product application equipment and inventory. Logs all project, travel and customer information in PPG Aerospace CRM system. Qualifications 3+ yrs experience in coatings application; aerospace or large-scale experience is a bonus Experience with or willingness to learn and apply six-sigma methods and experimental design Must be able to speak, read, write & interpret technical information in English Valid Driver's License is required Available to travel 50 to 75% annually - domestic and international Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply. The base salary range for this position is $90,000- $116,000 per year. PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid 3 Weeks Vacation & Holidays, Employee Assistance Program (EAP), Disability/ Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $40k-46k yearly est. Auto-Apply 22d ago
  • Sewer Service Expert (2640)

    Harts Services 4.3company rating

    Customer support representative job in Tacoma, WA

    SUNDAY - THURSDAY schedule Friday & Saturdays off! At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay. What You'll Do: Diagnose sewer issues and create multi-option proposals Present solutions with confidence using the Harts Service Process Complete residential sewer service work to the highest standards Meet performance goals while supporting your team Pay & Schedule: Commission-based position (earn 4%-18% per project subtotal) Expected annual earnings: $70,000-$180,000+ Full-time, SUNDAY - THURSDAY Hours between 6:30am - 6:00pm Why You'll Love Harts: Medical, dental & vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Employee discounts, referral bonuses & growth opportunities A stable, year-round career where hard work = unlimited earning potential If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications What You Need: Valid driver's license & clean driving record Sewer service experience preferred (we'll train the right licensed pro) Strong customer focus and team mindset
    $70k-180k yearly Easy Apply 4d ago
  • Customer Experience Representative

    Tacoma 4.3company rating

    Customer support representative job in Tacoma, WA

    Replies within 24 hours Benefits: Employee discounts Flexible schedule Free food & snacks Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company. Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Duties and Responsibilities: Answers telephones, emails and texts and responds to inquiries in a professional manner. Conducts sales calls for prospective members. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists customers with purchases of merchandise and memberships. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms. Makes calls to resolve open account problems Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensación: $17.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • Airline Customer Service Agent SEA - English/Japanese Speakers

    Pacific Aviation 4.1company rating

    Customer support representative job in Seattle, WA

    Job DescriptionHourly Pay $21.00 per hour Join Pacific Aviation at SEA - Where Every Journey Begins with You! Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport At Pacific Aviation, we take pride in delivering exceptional service to some of the world's finest airlines. As a Customer Service Agent, you'll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff. Your Role in the Passenger's Journey: Welcome and assist passengers through check-in, boarding, and arrival processes Accurately review travel documents and issue boarding passes Offer bilingual assistance to travelers with questions or concerns Communicate clearly with passengers, coworkers, and airline staff Help maintain a smooth flow of operations in the terminal Ensure compliance with airline procedures and safety standards Contribute to a team that thrives on cooperation, respect, and high-quality service Requirements What We're Looking For: Exceptional Customer Service Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers. Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed. Team Player Mentality - You work well with others and contribute to a positive, collaborative environment. Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks. Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking. Shifts Available (Part-Time): 4-5-hour shifts available for the following time slot: 9:00 AM - 1:00 PM Must be available to work at least 4 days per week, including weekends and holidays. Must be able to Friday, Saturday and Sunday Bilingual Preferred: English + Japanese Benefits Hourly Pay Rate: $21.00 Medical, Dental, & Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Company-Provided Uniform Parking Discounts Paid Training Referral Bonus Program Cell Phone Plan Reimbursement Ready to Take Off with Pacific Aviation? Apply Today! If you're ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we'd love to hear from you. Click Apply Now to start your journey with us! Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $21 hourly 8d ago
  • Associate Customer Service Representative - WA

    California Water Service Group 4.4company rating

    Customer support representative job in Puyallup, WA

    The Customer Service Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in East Pierce, WA. ESSENTIAL FUNCTIONS: Accurately balance and complete a daily cash report Takes customer orders and provides high-quality customer service as necessary Assists customers in person and by phone, addressing questions regarding billing, payments, conservation and water quality Enters data into the computer as required with speed and accuracy Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawer, and prepares bank deposits Edits meter reading, writes and resolves service orders, folds and stuffs bills as requested Updates customer accounts as needed Corresponds with customers regarding metered billing status Scans and saves service orders, files customer and system service orders Performs other duties as assigned Duties may include supporting other partner states, excluding California Attend meetings and training as required May be requested to work overtime or an alternative schedule based on company needs Required Knowledge, Skills, and Abilities: Account skills for compiling adjustment and completing deposits Fast and accurate data entry skills Proficient with Outlook, Microsoft Word and Excel Proficiency required in handling and balancing cash Knowledge of English usage, spelling, grammar, and punctuation Knowledge of office methods and equipment, including filing systems Knowledge of principles and practices of customer service Ability to operate a personal computer and other office equipment Ability to manage multiple tasks accurately and with good humor Ability to take initiative to address and resolve problems MINIMUM QUALIFICATIONS: High school diploma Degree preferred Five years of customer service experience Minimum three years' experience in a call center or shared services environment Excellent customer service skills with a pleasant and professional manner Prior utility experience preferred Must be available to work extended hours as required for customer needs Valid State Driver's License Background check and clean driving record required Salary Range: $22.50 - $37.40 Deadline to submit resumes: Thursday, January 22, 2026 The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
    $22.5-37.4 hourly Auto-Apply 12d ago
  • Enterprise Sales Specialist - Data and Customer Journeys

    Adobe 4.8company rating

    Customer support representative job in Seattle, WA

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are seeking an experienced Enterprise Account Executive who will be responsible for exceeding sales targets through the sale of Adobe's Data + Customer Journey Management solutions to some of Adobe's largest accounts nationally. As an Account Executive, you will drive net new revenue within an assigned account base. The ideal candidate is someone who thrives on being on the front lines, prospecting, consultative selling, and winning! The perfect candidate will achieve success through solution selling capabilities and direct, face-to-face contact with the customer. If you are passionate about what you do, have an entrepreneurial flair and are excited by leading-edge customer journey technologies, we want to hear from you. What you'll Do Develop and execute an account plan that serves as a success roadmap to exceed the quota. Perform outbound prospecting activities to generate new business within an existing Adobe customer base. Maintain an active pipeline of forecasted sales to meet and exceed monthly, quarterly, and annual quota objectives. Collaborate and work with various cross-functional groups within Adobe (Product, Marketing, Legal, Finance, Deal Desk) to successfully manage the entire sales cycle. Build strong, lasting relationships with customers by understanding their needs and business objectives and communicating how Adobe can solve them. Acquire and maintain a working knowledge of the complete capabilities of Adobe's Experience Cloud solutions. Develop account plans with key partners. What you need to succeed Ability to understand client business objectives and tell the differentiated Adobe story of the solution. A minimum of 6+ years large enterprise-level outside software sales experience. Deep understanding of enterprise sales cycle, preferably Marketing technology. Deep understanding of the competitive landscape for Adobe's solutions. Proven track record of success and a history of exceeding quota. Creative self-starter: ability to work independently. Strong skills in the following: communication, presentation, negotiation, organization, and attention to detail. Bachelors degree or equivalent practical experience. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $268,600 -- $454,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $313,800 - $454,350 In Washington, the pay range for this position is $297,200 - $430,400 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
    $76k-99k yearly est. Auto-Apply 29d ago
  • Customer Support Representative (CSR)

    Instep Seattle

    Customer support representative job in Kirkland, WA

    At Instep, we believe in dreaming big, working hard, and delivering exceptional customer experiences. Our Customer Support Representatives are the backbone of our success, known for their dedication, enthusiasm, and passion for helping others. People are at the core of everything we do, and our dynamic, inclusive team environment fosters collaboration and personal growth. As we expand into the Seattle/Kirkland region, we're looking for motivated individuals to join our team and contribute to our continued success. This is your chance to be part of a forward-thinking company that values your skills, ideas, and ambition. If you're ready to grow with us, make an impact, and work in a fun and supportive environment, we want to hear from you! As a Customer Service Support Representative, You will: Enroll new customers through in-person interactions for the purpose of completing sales and boosting business for our clients Drive customer loyalty and customer engagement Resolve conflicts and listen to consumers without interrupting Determine the root cause of customer concern using problem-solving skills to recommend effective solutions Maintain lasting relationships with new and existing customers by building a sense of comfort and trust Upsell products to consumers to drive revenue and increase sales profitability Communicate customer impact trends and concepts for improvement to sales account managers We look for Customer Service Support individuals who can: Operate efficiently and productively, both independently and as a team Recognize and resolve dilemmas in a timely manner Thrive in a competitive team environment Have impeccable attention to detail and suburb follow-through skills Adapt to a variety of different people and personalities on a daily basis We prefer: A high school degree or GED Experience in customer service, retail, sales, or serving A flexible schedule #LI-Onsite
    $38k-47k yearly est. Auto-Apply 60d+ ago
  • Customer Service Building Support

    Fpi Security Services Inc.

    Customer support representative job in Seattle, WA

    The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service in an outdoor setting of a covered loading dock. PAY TRANSPARENCY/COMPENSATION Rate of Pay: $24.00/hr RESPONSIBILITIES Welcome and greet tenants, guests, visitors, vendors, contractors and all other parties entering the building Recognize and greet Client's senior management when they visit the building Register all guests, visitors, vendors and contractors at the front desk using the building's sign-in procedures and visitor management technology platforms Develop, maintain, and manage a vetted vendor list for the building, ensuring it is accurate and up-to-date, and manage vendor access to the building while onsite Enter work orders as authorized by Client's authorized representatives Provide additional related services as requested by Client Monitor building systems and alarms via real-time monitoring and, upon observing or becoming aware of an alarm or any other suspicious or criminal activity, make immediate notifications to Client's representatives, Maintain a vigilant observe-and-report posture at all times while providing the Services, acting in accordance with building security procedures, including notifications, post orders, SOPs, and reporting requirements Promptly report to Client's representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g., lights out, broken sprinklers or windows, leaks and vandalism) Provide immediate notification and management of workplace violence, bomb threats, and trespassing incidents, as directed in the post orders and SOPs for the Building In the event of an emergency (including manmade, accidental, and natural/environmental), act in accordance with the building's Emergency Action Plan (EAP), post orders and SOPs, as appropriate Qualifications Must have a minimum of 3 years of security experience and/or a minimum of 3 years in the concierge or hospitality industry, demonstrating the capability to operate effectively within a high-level, service-oriented corporate environment while maintaining security standards. • Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. • Be a U.S. Citizen with a social security card and a valid driver's license • Must meet all medical and physical standards and satisfactorily complete background checks and drug screening • Comply with all applicable federal, state and local security personnel registration and licensing laws including possessing a valid state guard license • Current CPR/AED/1st Aid Certification • Write and speak clearly and effectively in English • Successfully complete all training and certification requirements • Regular, in-person attendance required BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach Working Conditions Work is typically based in and around a a busy multi-building environment subject to frequent interruptions. Physical Requirements May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.
    $24 hourly 2d ago
  • Customer and Channel Partner Experience (CCPE) Consultant IV

    Kaiser Permanente 4.7company rating

    Customer support representative job in Seattle, WA

    Overview: This is a non-clinical position. Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers- willingness to sell KP and drives growth and retention for KP. Job Summary: Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. * Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. * Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences. * Develops requirements for complex business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate. * Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. * Contributes to business strategy and supports organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. * Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Manages complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Participates in and may lead change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Performs data analyses to support business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. * Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
    $50k-65k yearly est. 6d ago
  • Mediator | Workforce Relations Specialist

    Prosidian Consulting

    Customer support representative job in Seattle, WA

    ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue. Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO). This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to: Lead detailed, factual employee relations reviews and summarize findings in a written report. Research and understand agency policies, guidelines, etc. to better assess conflict. Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions. Provide completely neutral guidance to effective conflict resolution. Provide guidance to the OMAO and its employees in various matters. Identify mediation trends and adhere to best conflict resolution practices. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Qualifications The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution. Bachelor's degree REQUIRED, Master's degree preferred. Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials. At least 5 years relevant experience in mediation/arbitration. Experience in formal alternative dispute resolution (ADR) services is a plus, but not required. Ability to work effectively both independently and as part of a team. Candidate must have strong attention to detail and organizational skills. Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems. Demonstrated leadership, management, organizational, and decision-making skills. Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment. Excellent interpersonal skills and client service provision. Excellent written and verbal communication skills. Experience in project administration and management procedures strongly preferred. Experience in the use of database applications and presentation software desirable. Intermediate level proficiency in MS Excel and other MS Office Suite programs. Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications. Understanding and proficiency in financial and project management systems and procedures. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. #HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $33k-46k yearly est. Easy Apply 60d+ ago
  • Customer Service Representative

    Yellowstone Local 3.9company rating

    Customer support representative job in Auburn, WA

    WASHINGTON HVAC SERVICES YOU CAN TRUSTYellowstone Local is proud to represent ALLRED, an industry leader in HVAC services. If you're the type who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the backbone of a team's success, this is your kind of role. With over 12 years of proven success, ALLRED has built a reputation for exceptional service and an employee-first culture. This isn't just another customer service job; it's your chance to step into a high-impact position where your coordination skills and attention to detail directly influence how smoothly our field operations run. What's in it for You? Pay Range: $18 - $25 per hour Schedule: Full-time with rotating Saturday shifts Benefits: Medical, dental, and vision coverage Career Path: Real advancement opportunities within the HVAC industry Tools for Success: Hands-on training, strong team support, and resources to help you excel Why You'll Love It Here A culture that genuinely values people and encourages teamwork A forward-thinking HVAC operation focused on quality and efficiency Clear opportunities to grow your skills and develop professionally A supportive environment built on trust, reliability, and collaboration Your New Role You'll be a key player in keeping daily operations running smoothly. Your coordination skills will help ensure technicians stay on schedule, parts reach the right locations, and customers feel supported from start to finish. Dispatch HVAC technicians to service locations Source and track OEM parts for ongoing jobs Coordinate deliveries to job sites with designated runners Manage scheduling for repairs and membership maintenance visits Maintain and organize the Membership Database Document project details and service updates with accuracy Location: Auburn, Washington Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-2 years of experience in a call center or customer service role Strong verbal and written communication skills Excellent organizational and multitasking abilities Detail-oriented with a proactive, problem-solving approach Positive attitude and willingness to learn Coachable and adaptable in a fast-paced environment HVAC industry experience or dispatching experience is a strong plus Familiarity with ServiceTitan is a bonus Must be authorized to work in the U.S. Available for a rotating Saturday schedule ALLRED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $18-25 hourly 54d ago
  • Head of Customer Support

    Pulse Games

    Customer support representative job in Seattle, WA

    Job Description We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety. What You'll Do Build and scale a world-class customer support organization Define and execute support strategy across all player touchpoints, ensuring consistency and quality Implement tools, automation, and processes to improve efficiency, scalability, and self-service options Track and optimize KPIs to drive continuous improvement Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards Collaborate closely with product team to deliver safe and engaging player experiences Represent the player's voice and make sure their perspective informs both product and operational decisions What We're Looking For 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role Proven experience in scaling support operations in mobile games Deep familiarity with support tools Strong analytical mindset; comfortable using data to make decisions and drive improvements Excellent leadership and people management skills Strong communication and collaboration skills across departments Must be based in the United States We respect your privacy and will treat your data confidential as part of the recruitment process. If you'd like more details, please read our Privacy Policy: ****************************************************
    $28k-50k yearly est. 19d ago
  • Customer Success Representative

    Targeted Talent

    Customer support representative job in Seattle, WA

    Job Description What you'll do Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects. Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities Advise customers on solution features, configuration options, and system processes and procedures Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications Manage changes to requested solutions, including following the documented change request process for scope and billing management Onboard clients, including creating training material and conducting effective training calls and/or visits with clients Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise Provide proactive outreach at all stages of the customer lifecycle Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels Participate in customer support standby rotations when the regular support team is unavailable Assist, if requested, in the sales process, providing technical sales support Skills you'll need Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution One or more years of experience managing software implementation projects Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment Excellent communication and presentation skills Must be personable and enjoy working with people in an entirely customer-facing role Knowledge of project management/delivery methods and tools Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation Working knowledge of Scrum and other Agile methodologies Bonus: previous experience with programming, or ability to write simple database queries and scripts Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems Experience in the Workforce Management domain preferred Experience with Salesforce (or other CRM) desired Ability to travel (job requires up to 30% travel) Comfortable working as needed in a remote environment with video-conferencing tools What you'll get Competitive wages ESPO (employee stock option program) Medical/dental vision coverage 401(k) Flexible PTO and 10 paid holidays per year Career advancement opportunities
    $45k-68k yearly est. 25d ago
  • Customer Growth Representative

    Virtualite Business Process Outsourcing Services

    Customer support representative job in Seattle, WA

    About Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts • Identify upsell, cross-sell, and expansion opportunities • Conduct consultative conversations to uncover evolving client needs • Present additional service solutions that align with client goals • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required • Strong relationship-building and consultative selling skills • Comfortable managing multiple accounts and ongoing conversations • Goal-oriented, organized, and detail-focused • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives • Benefits including medical, dental, vision, 401k, and paid time off • Career growth opportunities within a scaling organization • Ongoing training and leadership support • Collaborative team culture focused on client success
    $45k-68k yearly est. Auto-Apply 28d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Burien, WA?

The average customer support representative in Burien, WA earns between $34,000 and $51,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Burien, WA

$42,000
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