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Customer support representative jobs in Cape Coral, FL - 590 jobs

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  • SERVICE ADVISOR

    Acmgmt LLC

    Customer support representative job in Cape Coral, FL

    Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"
    $37k-65k yearly est. 2d ago
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  • Business Recruitment/Retention Specialist / Economic Development / CityManager's Office #9122

    City of Cape Coral 4.1company rating

    Customer support representative job in Cape Coral, FL

    GENERAL STATEMENT OF JOB SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes About Us The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, offers diverse career advancement opportunities, and features a comprehensive training and development initiative to enhance existing abilities, cultivate fresh skills, and foster valuable professional connections. Perks and Benefits Free city-paid employee health coverage, additional for spouse or family City Employee Health & Wellness Center for healthcare services 5 weeks Paid Time Off (sick & vacation) 11 paid holidays Pension plan City-paid life and long-term disability insurance Optional Vision and Dental Plans Tuition reimbursement Gym membership reimbursement And much more! Qualifications Bachelor's Degree from an accredited college or university in a related field; or Associate's degree from an accredited college or university and four (4) additional years of related experience. Three (3) years of experience in economics, public administration, business administration, business development, planning, or a closely related field. Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion. Key Responsibilities Meets and works with clients and/or business owners, investors and developers to commit to bringing their business or starting, expanding or investing in the growth of a business in the Cape Coral market. Generates and cultivates leads and important business contacts that promote and guarantee the creation of future clients and the assurance of business and investment growth and a stronger, more diversified commercial tax base. Attends local business and real estate networking events, educational events, and national trade shows, for business recruiting and demographic-related purposes. Speaks to and makes presentations for business entities, agencies, organizations and network affiliate groups to help generate leads/projects and promote a stronger influence towards the City of Cape Coral and business expansion goals. Maintains a strong working relationship with the Commercial real estate community and the Development Services Department (DSD) to generate and coordinate project opportunities and assist clients with location-related issues. Assists in preparing and implementing the City's Comprehensive and Economic Development Master Plans, and other reports and documents as requested. Researches and understands current and changing market conditions that affect client retention and market resilience in Cape Coral. Effectively uses research and market data to influence commercial expansion and business/job growth. Perform other related duties as required. Please review the full by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the window. Business Recruitment/Retention Specialist Job Description An Equal Opportunity Employer and Drug-Free Workplace
    $33k-41k yearly est. 2d ago
  • Fruit Expert- Customer Service

    Palmko Enterprises

    Customer support representative job in Estero, FL

    The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
    $39k-86k yearly est. 60d+ ago
  • Operations/Dispatch and Customer Service Support

    Good Greek Moving & Storage

    Customer support representative job in Fort Myers, FL

    Are you looking for an innovative, fast paced and rewarding opportunity to expand your career? If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and Customer Service Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals. We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations. Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE Key Skills/Qualifications Detailed orientated Skilled in documenting Important Data Precise data entry Strong Phone Skills Listening and verbal communications Astute, high energy and dependable Proficient in reporting Strong ability to multitask Ability to work effectively under pressure Must have 1-3 years Operations/Dispatch experience Bilingual a plus!!! Core Responsibilities Planning and coordinating jobs Setting schedules Maintaining driver\helper relationships Ensuring adequate capacity for job coverage Answering the telephone and making follow-up calls. CRM data entry/software data management Fielding Customer Service Inquires Provide ETA updates in company software and make relevant notes in shipment notes Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations Communicate with customer and with customer service on driver s schedule Log and track driver locations and activities Job Type: Full Time Salaried Position Salary and Benefits: Competitive Benefit Package Available Paid Training *Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-44k yearly est. Auto-Apply 36d ago
  • Dispatcher/Customer Service Representative / Full Time

    Garage Door Partners 3.6company rating

    Customer support representative job in Naples, FL

    This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company by helping customers book service appointments. Your skills and love for helping people solve problems is key to being a great fit for this role. We are a fast-paced organization, set to thrive and grow in an exciting and stable business sector. You will help us by representing our brand as the first touch with our company. We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who understands that customer service is a key part of how we reach goals. Our Customer Service Representatives are a critical roles within our call center team. Responsibilities Convert incoming customer calls into booked service appointments. Deliver scripts with an authentic cadence. Be clear, compelling and personable in all communication with customers. Respond to customer requests, resolving issues and promoting the brand. Be professional and establish customer rapport, encouraging repeat business. Participate in training to boost booked calls and practice outbound calling. Resolve customer complaints quickly - involving Call Center Manager as needed. Maintain customer database with accurate information. Support for Lead Dispatcher Assist in relaying accurate information to technicians, ensuring proficient, quality customer experiences. Assist in updating customers throughout the day on the technician's progress. Requirements Develop a proven track record in customer service. Good typist and proficient with phone systems. Strong verbal and written communications. Ability to build trust and demonstrate empathy. Service Titan experience is a plus. Personality that blends well with a fast-paced, goal-driven environment. Loves to win as a team. Support for Lead Dispatcher Strong verbal and written communications. Ability to build trust, diffuse conflict and hold others accountable. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. FULL TIME, IN OFFICE POSITION: This is a full-time 5 days a week position that does require a weekend day / Schedule options can be flexible for candidate(s) who meet the skill sets required Sample Schedule 1 ( 9:00-5:30pm Sunday-Thursday ) Sample Schedule 2 ( 8:00-4:30pm Tuesday - Saturday ) Sample Schedule 3 ( 10:30am-7:00pm Monday - Friday ) Alternating 1 weekend day every 3 weeks TRAINING: Two (2) weeks Paid Training, M-F 8:30am-4:30pm w/ 30 min break PAY: Up to $30/hr. Join our winning team!
    $30 hourly 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer support representative job in Bonita Springs, FL

    Benefits: 401(k) 401(k) matching Paid time off FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred Adobe Creative Suite Knowledge helpful High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-22 hourly Auto-Apply 60d+ ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Customer support representative job in Estero, FL

    **Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 59d ago
  • Italian Content Moderator or Customer Support Agent

    Velenosi&Meredith

    Customer support representative job in Naples, FL

    Job Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote) Full Remote anywhere in Greece Contract Type: Permanent Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customer support and content moderation roles, offering full relocation support and permanent contracts. About the Role Work for a top international company and choose your path: Assist customers via phone, email, and chat with professionalism and empathy Monitor and moderate content across online platforms, ensuring compliance with guidelines Requirements Italian (C1-C2 level) and English (B1+ minimum) EU citizenship or valid working visa Strong communication and problem-solving skills Customer-oriented attitude Previous experience is a plus but not required What We Offer Full-time permanent contract Competitive salary and performance bonuses Full relocation support (flight + accommodation assistance) Paid training and continuous career development International and dynamic work environment Ready to start your adventure in Portugal or Greece? Apply now: **************************** WhatsApp: +39 ************ If you speak other languages too, let us know more roles are available!
    $28k-40k yearly est. Easy Apply 60d+ ago
  • Customer Service Call Center Representative

    All U Need Pest Control Inc.

    Customer support representative job in Fort Myers, FL

    Job DescriptionDescription: Are you tired of working a dead-end job and would rather work with a company that offers growth opportunities? When you join our team you become part of the family, not just a number. We have been in the area for 20+ years and offer one of the top compensation packages in the industry. We are looking for motived individuals to join our team as we continue to grow, opening more offices in 2025. Best of all, we ONLY promote from within! Welcome to All U Need Pest Control, where innovation meets pest prevention. As one of the fastest-growing pest control companies in the nation, we've proudly earned our spot multiple times on the prestigious Inc. 5000 list. Our relentless commitment to excellence has also secured our place among the Pest Control Technology (PCT) Top 100, a testament to our industry- leading solutions and unwavering dedication to providing top-notch pest control services. At All U Need Pest Control, we're not just eradicating pests; we're setting the standard for excellence in the pest control realm. Join us on this exciting journey as we continue to redefine what it means to be a market leader in pest management. We are looking for individuals who have a positive upbeat attitude, hunger for success and a desire to grow within the company. If you like to talk to people and are well spoken, this is the job for you! This is NOT a telemarketing position, and you will only be handling inbound calls. Daily duties include scheduling appointments, setting new customers up for service, assisting with invoices and receivables, etc. As a Customer Service Representative you will receive: Hourly pay plus monthly bonus potential Guaranteed 40 hours/wk., plus 1.5x for overtime Paid vacation and holidays Paid training Company match 401 (k) Health, dental and vision insurance available Please call or attach a resume with work history if you are interested in joining one of the fastest growing companies in Southwest Florida Qualifications Proficient in English with strong communication skills Experience in customer support and client services Excellent phone etiquette and data entry abilities Familiarity with Microsoft Office and computer skills Multilingual or bilingual skills are a plus Previous experience in a call center environment is preferred Job Type: Full-time Pay: From $19.00 per hour Shift: 8 hour shift, 9:00 am - 6:00 pm Day shift, Monday through Friday No nights Work Location: In person Requirements: Required: High school diploma or equivalent Pass a pre-employment drug screen Pass a criminal background check Reliable transportation to commute to and from the office Preferred experience: Customer service: 1 year Multi-line phone systems: 1 year
    $19 hourly 23d ago
  • Tier 1 - Customer Experience Representative

    Edist

    Customer support representative job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144
    $46.6k yearly 60d+ ago
  • Sales Rep/Customer service

    RTA of Iowa

    Customer support representative job in Fort Myers, FL

    Join Our Team Growing Team in Ft. Meyers FL! We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals. Key Responsibilities: Provide excellent customer service to all clients and customers Assist customers with inquiries, concerns, and product information Process sales transactions accurately and efficiently Meet and exceed sales targets Build strong relationships with customers to drive repeat business Maintain a clean and organized work appearance Stay up-to-date on product knowledge and industry trends Qualifications: Previous experience in customer service and sales is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Positive attitude and a willingness to learn Ability to work independently and as part of a team If you are passionate about providing outstanding customer service, enjoy interacting with people, and thrive in a sales environment, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management training Program
    $28k-41k yearly est. 60d+ ago
  • Client Specialist

    Knitwell Group

    Customer support representative job in Estero, FL

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01109 Coconut Point FL-Estero,FL 33928Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $27k-50k yearly est. Auto-Apply 60d+ ago
  • Leisure Reservations Agent

    Sitio de Experiencia de Candidatos

    Customer support representative job in Naples, FL

    Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $24k-32k yearly est. Auto-Apply 10d ago
  • Call Center Operator

    St. Matthews House Inc. 4.1company rating

    Customer support representative job in Naples, FL

    Job DescriptionDescription: OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements: Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.
    $31k-35k yearly est. 9d ago
  • Coastland Center FL221

    Auntie Anne's Pretzels

    Customer support representative job in Naples, FL

    Coastland Center Naples, FL Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
    $24k-33k yearly est. 56d ago
  • Call Center Representative

    Rejuvenx

    Customer support representative job in Port Charlotte, FL

    Marketing and Staffing, LLC Pivotal Health Physical Medicine has merged with South Florida Physical Medicine to create RejuvenX Marketing and Staffing, LLC. These cutting edge are expanding up and down the West Coast and East Coast of Florida. We welcome the opportunity for you to join our rapidly growing team. Job Description Call Center Representative Responsibilities Include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company and its current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping patient satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Qualifications Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $23k-31k yearly est. 60d+ ago
  • Fruit Expert- Customer Service

    Palmko Enterprises

    Customer support representative job in Estero, FL

    The Fruit ExpertTM - Customer Service Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience. Essential Job Functions and Responsibilities: • Demonstrates a strong understanding of product knowledge and quality standards • Welcomes and connects with every customer to provide excellent customer service • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals • Assists customers in the selection and purchase of Edible products • Uses effective sales approaches and displays strong knowledge of product line • Effectively converts customer inquiries into sales • Builds long-term relationships and builds the trust and loyalty of customers • Responds to customer needs • Maintains customer service area and equipment in a clean and appealing manner • Manages difficult customer situations in a calm and professional manner Maintains Quality Store Operations • As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards • Follows store policies and procedures for operational flow at each station • Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player • Presents oneself professionally and demonstrates clear communication with all customers and co-workers • Follows standards for merchandising, stocking, rotating and storing all products Financial Contribution • Follows cash handling and register policies • Follows inventory stocking and recording guidelines • Takes responsibility to learn all aspects of the position • Learns and demonstrates creating the Edible Experience • Learns and performs duties of customer Service, production, and/or delivery driver as needed • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
    $39k-86k yearly est. 60d+ ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Customer support representative job in Estero, FL

    Account Service Representative - Corporate Contracts: The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 What You'll Do: Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. Track contract status, approvals, and signatures to ensure timely execution Work with Legal department to discuss and work through contract language. Data input and management: Accurately enter, update, and maintain data in the Compliance tool. Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. Drive optimization and process improvement while applying best practice methodologies. Aid in conflict resolution. Additional duties and projects as assigned. What We're Looking For: Bachelor's Degree. Knowledge of contracting policies, legal requirements, and best practices. Excellent communication (written and verbal) and interpersonal skills. A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. The ability to collaborate with others as well as work independently. The ability to adapt quickly to changes in business climate. Excellent problem-solving skills, research/investigate to find resolution. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 59d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer support representative job in Fort Myers, FL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-22 hourly Auto-Apply 60d+ ago
  • Call Center Operator

    St. Matthews House 4.1company rating

    Customer support representative job in Naples, FL

    OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.
    $31k-35k yearly est. 14d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Cape Coral, FL?

The average customer support representative in Cape Coral, FL earns between $26,000 and $45,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Cape Coral, FL

$34,000
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