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Customer support representative jobs in Cathedral City, CA - 371 jobs

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  • Customer Service & Bike Tech

    Retrospec

    Customer support representative job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 4d ago
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  • Licensed Insurance Customer Service

    Daniel Covarrubias-Farmers Insurance

    Customer support representative job in Palm Springs, CA

    Job Description Our office is expanding, and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Insurance Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Preferred candidate will have an active Property and Casualty insurance license. Insurance industry experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Responsibilities: Meet new business production goals and objectives as established. Solicits for new business via telephone, networking, and other lead sources. Develop insurance quotes, makes sales presentations, and closes sales. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. Treat each customer contact as a cross and up-sell opportunity including financial products. Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases. Educate clients on the insurance policies that best suit their needs Requirements: Strong work ethic and leadership skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Interested in a sales career, sales experience preferred No insurance experience required but must be willing to learn Benefits: Base Salary with Commissions Bonus Opportunities Weekends Off Holidays Off Hands On Training Professional Work Environment
    $52k-108k yearly est. 28d ago
  • Reservationist Specialist

    The Parker Palm Springs 4.4company rating

    Customer support representative job in Palm Springs, CA

    The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups. Runs all reservations entered for prior day; audits for accuracy; merges when necessary Runs cancellation report for day prior; executes tasks as outlined on checklist Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary). Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing. Input of all in house reservations. Input of group codes for new groups. Check all reservations arriving from date to 3 days out. Filing and discarding of files as needed. Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations. Handle all calls coming in from CRS. Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly) Processes group reservation requirements per contract; executes tasks outlined on checklist Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing Sends confirmations daily for all reservations processed Attends weekly Resume meeting Hourly Rate is $20.00 per hour.
    $20 hourly Auto-Apply 7d ago
  • Reservationist Specialist

    Parker Management Florida, LLC 4.2company rating

    Customer support representative job in Palm Springs, CA

    The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups. Runs all reservations entered for prior day; audits for accuracy; merges when necessary Runs cancellation report for day prior; executes tasks as outlined on checklist Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary). Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing. Input of all in house reservations. Input of group codes for new groups. Check all reservations arriving from date to 3 days out. Filing and discarding of files as needed. Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations. Handle all calls coming in from CRS. Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly) Processes group reservation requirements per contract; executes tasks outlined on checklist Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing Sends confirmations daily for all reservations processed Attends weekly Resume meeting Hourly Rate is $20.00 per hour.
    $20 hourly Auto-Apply 6d ago
  • Customer Service Representative

    Esri 4.4company rating

    Customer support representative job in Redlands, CA

    Join Esri as a Customer Service Representative, a key contributor to delivering exceptional experiences for our customers worldwide. In this role, you will serve as a trusted partner, ensuring seamless interactions and operational excellence. You'll leverage your problem-solving skills, attention to detail, and ability to collaborate across teams to help customers achieve success with Esri's solutions. This position offers opportunities for professional growth and advancement within Customer Service and across the organization. Responsibilities Deliver exceptional customer experiences: Act as the primary point of contact for inquiries, ensuring timely, accurate, and personalized support that strengthens customer relationships. Own the order lifecycle: Manage all stages of the order process-from initiation to fulfillment-while maintaining precise records and ensuring compliance with organizational standards. Collaborate across teams: Partner with internal departments to resolve complex issues, provide insights, and ensure customers receive comprehensive solutions. Drive operational excellence: Analyze processes, identify areas for improvement, and contribute to initiatives that enhance efficiency and customer satisfaction. Champion continuous learning: Stay informed on systems and best practices to provide knowledgeable guidance and support evolving customer needs. Requirements 1+ years of professional or customer service experience in a similar position, supporting similar responsibilities Effective communication, prioritization, and multi-tasking skills with high attention to detail including experience working in a fast-paced environment Ability to use resources to research issues and manage complex customer inquiries Customer oriented with a high level of professionalism Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt as priorities change Experience with Microsoft Office Suite High School diploma or equivalent Recommended Qualifications Bachelor's in business or related field Minimum typing speed of 35 wpm Knowledge of SAP and Salesforce Basic knowledge of Microsoft Excel #LI-SM1
    $30k-39k yearly est. Auto-Apply 4d ago
  • Rent-A-Center Customer Account Rep. - CLOSED SUNDAYS!

    Eclipse Rto

    Customer support representative job in Moreno Valley, CA

    We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it! We are hiring immediately Customer Account Reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN? Why should you work at RAC? Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more! Summary/Objective The Customer Account Representative manages rental accounts and meets company account management goals and expectations by collecting on current and past due accounts while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the Eclipse RTO's mission statement and core values. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The CUSTOMER ACCOUNT REPRESENTATIVE will: Account Management: Maintain accurate records of customer account activity, to include current and past due accounts Review past due accounts and communicate in-person and via phone/text/email with the customers to promote timely payments Understand and execute 6 Step Process with all customer payments while in store or over the phone Collect customer payments on a timely basis and meet daily/weekly collection standards Complete daily field visits to assure daily/weekly collection standards Complete customer service calls in a timely manner as assigned Follow all policies and procedures and adhere to all standards Deliveries & Returns Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise Safe transportation and delivery of merchandise to customer homes in Company provided vehicle as assigned Install and set up merchandise, and instruct customers on proper use of merchandise Pick-up merchandise from customer homes as assigned Keep vehicles clean and properly maintained as assigned Sales: Greet and assist customers on the sales floor Obtain new rental orders on the sales floor and over the phone Complete rental agreements as required Prospect for new business by telemarketing and distributing print materials Showroom/Backroom areas (time permitting and District Manager approved): Refurbish merchandise to like new condition Keep showroom, backroom, and all store areas neat, clean and organized, including vacuuming, dusting, and handling household cleaning material Do you have what it takes? Must be at least 23 years of age High school diploma or GED Valid California state driver's license and good driving record
    $40k-54k yearly est. 21d ago
  • Rent-A-Center Customer Account Rep. - CLOSED SUNDAYS!

    Eclipse RTO, LLC

    Customer support representative job in Redlands, CA

    We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it! We are hiring immediately Customer Account Reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN? Why should you work at RAC? Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more! Summary/Objective The Customer Account Representative manages rental accounts and meets company account management goals and expectations by collecting on current and past due accounts while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the Eclipse RTO's mission statement and core values. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The CUSTOMER ACCOUNT REPRESENTATIVE will: Account Management: Maintain accurate records of customer account activity, to include current and past due accounts Review past due accounts and communicate in-person and via phone/text/email with the customers to promote timely payments Understand and execute 6 Step Process with all customer payments while in store or over the phone Collect customer payments on a timely basis and meet daily/weekly collection standards Complete daily field visits to assure daily/weekly collection standards Complete customer service calls in a timely manner as assigned Follow all policies and procedures and adhere to all standards Deliveries & Returns Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise Safe transportation and delivery of merchandise to customer homes in Company provided vehicle as assigned Install and set up merchandise, and instruct customers on proper use of merchandise Pick-up merchandise from customer homes as assigned Keep vehicles clean and properly maintained as assigned Sales: Greet and assist customers on the sales floor Obtain new rental orders on the sales floor and over the phone Complete rental agreements as required Prospect for new business by telemarketing and distributing print materials Showroom/Backroom areas (time permitting and District Manager approved): Refurbish merchandise to like new condition Keep showroom, backroom, and all store areas neat, clean and organized, including vacuuming, dusting, and handling household cleaning material Do you have what it takes? * Must be at least 23 years of age * High school diploma or GED * Valid California state driver's license and good driving record
    $40k-54k yearly est. 18d ago
  • Automotive Customer Service BDC Consultant - Canyon Lake, California, United States

    Automotohr Automotive

    Customer support representative job in Canyon Lake, CA

    Automotive Customer Service BDC Consultant City State - Company Name If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant at "Company Name" utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment. • Making outbound calls • Log all Customer comments. • Schedule follow-up contact if no appointment is made. • Contact Customers using scripts to schedule appointments for Sales and Service. • Confirm scheduled appointments. • Post scheduled appointments on appointment board in BDC. • Reschedule no-show Customer appointments. • Follow up with Sales or Service Department to determine if appointment was kept and the outcome. • Schedule future contact as needed. • Purify and update Customer changes in database. • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. • Contact Customers based on current marketing initiatives. • Respond to Customer website requests. • Contact Internet Customers via email and phone to schedule an appointment. • Follow up on Internet Customer emails according to a pre-determined timeline. • Notify necessary departments when an appointment is scheduled. • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. QUALIFICATIONS: • High School Diploma or equivalent. • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. • Previous experience with the process of the scripts, power tracks, and alternative choices. • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer. • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory • Ongoing company-wide training • Strong "Company Name" reputation • Growth opportunities • Professional, enthusiastic & supportive working environment • Wide variety of benefit choices including Medical, Dental etc. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!
    $39k-69k yearly est. 60d+ ago
  • Parent Engagement Specialist

    Legendary Dogs Payroll

    Customer support representative job in Temecula, CA

    Part-time Description Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Let's look at what Dogtopia does for you. It's always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, let's get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopia's Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Salary Description 16.90
    $40k-65k yearly est. 13d ago
  • Automotive Call Center Representative / BDC

    Pedder Auto Group

    Customer support representative job in Hemet, CA

    Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask Salary Description $3,000.00 - $6,000.00 per month
    $3k-6k monthly 60d+ ago
  • Customer Experience Coordintor

    Tjmaxx of Ca

    Customer support representative job in Palm Desert, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 72449 Highway 111 Location: USA TJ Maxx Store 0131 Palm Desert CAThis position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17.9-18.4 hourly 12d ago
  • Captain - Customer Service

    Daveandbusters

    Customer support representative job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 21d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Customer support representative job in Valley Center, CA

    About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $32k-41k yearly est. Auto-Apply 15d ago
  • PTA - Redlands Healthcare Center

    PACS

    Customer support representative job in Redlands, CA

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: * $33 + per hour/ DOE * Flexible scheduling * Professional Development Opportunities Job Requirements: * Current, unencumbered certification to practice in CA and/or national certification * Physical Therapy Assistant Degree * LTC/Rehab experience is preferred
    $33 hourly Auto-Apply 60d+ ago
  • PTA - Redlands Healthcare Center

    Redlands Healthcare Center

    Customer support representative job in Redlands, CA

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: $33 + per hour/ DOE Flexible scheduling Professional Development Opportunities Job Requirements: Current, unencumbered certification to practice in CA and/or national certification Physical Therapy Assistant Degree LTC/Rehab experience is preferred
    $33 hourly 2d ago
  • Leasing Reservations Agent

    Pyramid LQR Management LP

    Customer support representative job in La Quinta, CA

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! What you will have an opportunity to do: We are looking for a highly engaging, customer focused individual to join our team as Leasing Reservations Agent The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Leasing Reservations Agent provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution. Your Role: Provide timely customer service to hotel/resort team Asist with day to day operations of the main office functions and duties Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested Create and distribute communication documents Update postings and communication venues throughout the Resort Process, in a timely manner, reports, invoices, bills and associated mail. Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Prepare letters, memos, and other documents Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests. Document and communicate all guest requests/complaints to appropriate personnel. What are we looking for? Compensation: $17.00 - $17.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $17 hourly Auto-Apply 11d ago
  • Customer Service Billing and House Cleaning Crew Coordinator

    Molly Maid

    Customer support representative job in Rancho Mirage, CA

    As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Billing Processing Deposit entry and set up for banking Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments. Track and charge lockout fees, cancellation fees etc Bring to Managements attention any upcoming appointments who owe high balances Print out report & add updates on reasons and any 30 - 60 day outstanding reports status Customer database quality control of entries and coding for better management of schedules Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions HSP coordination Assisting Quality Control and HSP Manager with the HSP crew Preparing route schedules the day before and morning paperwork and keys for the Teams Advising teams of any changes, making sure they understand notes, cleaning needs, directions Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning. Inventory Control and Management 3 rd or 4 th in line to answer phones when other line of order is not present or as necessary Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars Assist QC Manager with inventory needs and control Move cars to advertising locations. In charge of and securing car and home keys in boxes Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently as well as within a team We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: 12.00 Plus bonus scheme When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Client Associate

    Alpha Wealth

    Customer support representative job in Hemet, CA

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance works with Alpha Wealth Management. We are seeking a Client Associate to join our growing wealth management team. This is an entry-level to early-career position ideal for someone who enjoys client interaction, is highly organized, and is interested in building a career in financial services. The Client Associate plays a key role in supporting advisors and clients by handling day-to-day service needs, maintaining accurate records, and ensuring a positive client experience. This role offers hands-on exposure to wealth management operations, with training and growth opportunities for the right candidate. Pay Range: $18.00 - $30.00 per hour, based on qualifications Job Summary The Client Associate supports the firms advisors and clients by providing high-quality client service, administrative support, and operational assistance. This role serves as a key point of contact for client inquiries and helps ensure account information, documentation, and communications are handled accurately and professionally. The position is well-suited for an entry-level to moderately experienced professional interested in gaining exposure to the wealth management industry. Education and Experience Series 65 license preferred Experience with/understanding of investments Bachelor's degree preferred College coursework/ degree in accounting, finance, or business-related field preferred Two years of prior administrative office experience (or equivalent experience) Proficient in Microsoft Office (specifically Excel and Word), and Adobe Acrobat Knowledge Basic understanding of customer service principles and professional communication Familiarity with general office procedures, recordkeeping, and documentation Comfort using computer software, web-based platforms, and internal systems Skills Professional discretion when handling confidential client information Strong attention to detail and accuracy Clear verbal and written communication skills Ability to follow established processes and instructions Comfortable working independently while also supporting a team Willingness to learn new systems, procedures, and industry concepts Organized, dependable, and responsive to client and team needs Primary Job Duties Serve as a first point of contact for clients via phone, email, and virtual communication Assist clients with routine account inquiries and service requests Coordinate with advisors and third-party partners to support account maintenance and documentation Maintain accurate records of client interactions and transactions Prepare, organize, and maintain confidential files and reports Use internal systems and software to support daily operations Assist with scheduling meetings and preparing materials Support basic Excel tasks such as data entry, tracking, and simple formulas Perform additional administrative and operational tasks as assigned
    $18-30 hourly 28d ago
  • Customer Service Clerk

    Morphius Corp

    Customer support representative job in Moreno Valley, CA

    MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer support representative job in Moreno Valley, CA

    Job Description TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $18.90/hour, which includes a base pay of $16.90/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16.9-18.9 hourly 15d ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Cathedral City, CA?

The average customer support representative in Cathedral City, CA earns between $33,000 and $56,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Cathedral City, CA

$43,000
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