Customer support representative jobs in Colorado - 1,801 jobs
Client Services Representative
Swan Loveland 4.3
Customer support representative job in Longmont, CO
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives to join Swan Plumbing, Heating, and Air Conditioning. You'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
2-3 years of Call Center experience preferred
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
#SWNLP
Pay Range$18-$22 USD
About SWAN:
Our team of master plumbing, heating and air conditioning technicians are dedicated to providing professional quality plumbing and HVAC services to residents and families throughout Loveland, CO and surrounding areas. Our teams of highly qualified plumbers and technicians are always equipped with stocked work trucks to get the job done and resolve your issues quickly.
We are always hiring friendly people who share our values of character, honor, and integrity.
Privacy Policy
$18-22 hourly 8d ago
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Internal Customer Liaison & AI Solutions Coordinator
Dexian
Customer support representative job in Denver, CO
Locals Only! In-Person Interview Required!
Internal Customer Liaison & AI Solutions Coordinator Denver, CO: 100% Onsite 12-18 + Months $39-40/HR
Locals Only! In-Person Interview Required!
Act as liaison for internal customers across 5 business units: Customer Ops, Sales & Customer Solutions, Marketing, Spectrum Business, and Digital Sales.
Support OIA requests, coach agents on sales and policy adherence, and drive AI adoption to accelerate business needs.
Ideal Candidate:
Fast-paced, versatile, self-motivated
Manages multiple customers/products simultaneously
Solves partner problems using existing product suite
Strong technical understanding with clear communication for non-technical audiences
Confident, charismatic; able to present to VP/EVP/SVP level
Work & Projects:
Handle intakes/product requests and manage multiple projects
Project timelines: 30/60/90 days up to 4-6 months
Onboarding:
Learn products; shadow CSM's
Adapt communication to customer preferences
Independent intake ownership by 90 days
Desired Skills and Experience
Locals Only!
In-Person Interview Required!
Internal Customer Liaison & AI Solutions Coordinator
Denver, CO: 100% Onsite
12-18 + Months
$39-40/HR
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$39-40 hourly 1d ago
Customer Service Representative
Octagon Consulting, LLC
Customer support representative job in Broomfield, CO
About the Role
Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customersupport in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information.
Schedule
Regular Shift:
Mon-Thu: 11:00 AM - 8:00 PM
Fri: 9:00 AM - 6:00 PM
Rotating Saturday once every 4 weeks
Training Schedule (First 2 Weeks):
Mon-Fri: 8:00 AM - 5:00 PM
What We're Looking For
An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm.
Key Qualifications
Basic computer skills and ability to move between multiple systems
Strong listening and clear communication abilities
Ability to compute basic math calculations
Capable of handling escalated or difficult calls professionally
Resourceful, competitive, and goal-driven mindset
Strong work ethic, punctuality, and consistent attendance
Ability to stay organized while processing payments and documenting interactions
Stress tolerance and ability to maintain a professional demeanor
Ability to multitask effectively in a structured environment
Team-oriented and dependable
$29k-37k yearly est. 3d ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Customer support representative job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 4d ago
Consult, Customer Success
Re/Max 4.2
Customer support representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 22, 2025
$70k-80k yearly 17d ago
Receptionist/Customer Fulfillment Representative
Rexel 3.9
Customer support representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Receptionist/Customer Fulfillment Representative to join our Rexel USA team in Denver, CO!
Summary:
The Receptionist/Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customersupport assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.
What You'll Do:
Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies
Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process
Assist in continually improving customer service levels which exceeds customer requirements and expectations
Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met
Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis
Secures market level pricing feedback from customers and provides timely price quotations and/or proposals
Proactively manage customer open order data to maximize fill rates and customer satisfaction
Assist with identifying and executing profitable growth projects to implement for key GSO accounts
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or related experience
Prior experience in the distribution industry a plus
High School or GED - Required
4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
Customer service oriented with solid verbal and written communication skills
Proven problem solver with strong attention to detail
Demonstrated self-starter with resilient personal initiative
Desire to assume increasing levels of responsibility
Highly organized with ability to prioritize and manage multiple tasks and deadlines
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty
Goal oriented and self-motivated with ability to work both independently and within a team environment
Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
Proven experience in data mining, analyzing, and reporting out on large data sets
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Occasionally - up to 20%
Up to 25 pounds - Occasionally - up to 20%
Up to 50 pounds - None
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - None
Handles or works with potentially dangerous equipment - None
Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
For the state of Colorado only, the pay range is $19.06 to $28.59, depending upon qualifications, experience, and other considerations permitted by law.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
$19.1-28.6 hourly 14d ago
Client Specialist - District Attorney's Office
Jefferson County, Co 3.7
Customer support representative job in Colorado
Job Posting Closes at 11:59PM on: 12/29/25 Division: District Attorney Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description:
Pathways serves as the Diversion Program for Jefferson and Gilpin County and is managed by the 1st Judicial District Attorney's Office. The Client Specialist position provides supervision and case management support to individuals referred to the Pathways Program, coordinates services through community partners and treatment providers, and works in concert with the Pathways Team to assist our clients in repairing harm, avoiding collateral consequences of a criminal conviction, and building lasting connections with community supports. This position will support the Safe & Licensed Driver program.
COMPENSATION:
Annual Salary: $60,000 to $90,000 Annually
Compensation will be determined based on education, experience, and skills.
BENEFITS:
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement and more. For more information, click here for our Total Rewards summary.
ESSENTIAL DUTIES:
* Completes screening to determine eligibility and suitability for participation in the Pathways program.
* Utilize necessary databases to inform the development of an individualized case plan that connects participants to the appropriate level of services.
* Connects individuals with community-based and public agencies to provide services and support identified in the case plan.
* Demonstrates cultural sensitivity and the ability to work with diverse staff, youth, families, community members, and internal and external partners.
* Represents the Pathways program in court to screen and refer prospective participants to a Pathways program.
* Maintains detailed case notes and records of communication and transactions for all assigned clients.
* Assist individuals with removing barriers that impact their ability to successfully complete case plan tasks.
* Maintains communication with the courts to provide status updates for all assigned clients.
* Other duties as assigned.
QUALIFICATIONS:
Minimum Qualifications:
* 3 years of work-related experience.
* Bachelor's Degree in sociology, social welfare, social work, psychology, criminal justice, or other related social science.
* Valid Colorado Driver's License within 30 days of hire.
* Note an equivalent combination of education and experience is acceptable.
Preferred knowledge, skills and abilities:
* Proficient in using Microsoft Office Programs (Outlook, Word, Excel).
* Strong communication and customer service skills and attention to detail.
* Ability to function at a high level in a busy environment while managing a large caseload.
* Prior experience working within courts and/or court-related programs such as Diversion.
ADDITIONAL JOB INFORMATION:
Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact **********************. This contact is for accommodation requests only and cannot provide application status updates.
* Criminal History and MVR Background Checks are required for every position.
* A valid Colorado driver's license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.
* Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
* Current Jefferson County employees must apply through their employee profile in Workday.
* In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
APPLICATION:
Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities
For more details on the recruitment process, please visit: *******************************
Questions? Contact the Jefferson County Recruitment Team at ************ or **********************
About Us:
At the First Judicial District Attorney's Office, we are committed to seeking fair and just outcomes for all members of our community through ethical prosecution and alternative resolutions.
We work collaboratively with law enforcement to ensure those who victimize our most vulnerable members of society are held accountable. Our prosecution teams work collaboratively to support victims and ensure their voice is heard throughout the criminal legal system process.
Our office is a nationally recognized leader in data transparency and data-driven practices in prosecution. We leverage technology, data analysis, innovative practices, and the use of alternative resolutions to ensure that justice is administered fairly and equitably.
Our office culture is built around camaraderie and incorporating diverse perspectives in our day-to-day work. We are also committed to our team members' wellbeing outside of the workplace - we emphasize the importance of work-life balance, provide numerous resources to support health and personal development, and offer a comprehensive benefits package including substantial paid time off, generous holiday schedules, work from home flexibility, and a dog-friendly office.
Education:
Bachelor's Degree
Experience:
Work Experience: Minimum three years
Certifications:
Languages:
Category:
District Attorney Office
$60k-90k yearly Auto-Apply 14d ago
Consult, Customer Success
Re/Max Real Estate 4.5
Customer support representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
* Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
* Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
* Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
* Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
* Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
* Experience with Customer Relationship Management Software preferred.
* Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
* Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
* Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
* Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
* Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
* Competitive Medical, Dental, and Vision benefits
* Retirement plans with optimal company match
* Annual bonus/merit opportunity
* Educational Assistance
* Mental Health support program
* M.O.R.E. Events offered in-person and virtually
* Mentorship program
* Employee Resource Groups
* Community Engagement
* Diversity, Equity, and Inclusion
* Parenting
* Remote
* Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
* As measured by transactions sides
Application Deadline: January 22, 2025
$70k-80k yearly 18d ago
Customer Liaison
California Closets CCO
Customer support representative job in Boulder, CO
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***The pay for this position is $21-$23/hr***
***The typical work schedule will be Tuesday-Saturday 8:45a-5:15p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#CO013
$21-23 hourly 26d ago
Customer Liaison
California Closet Company, Inc.
Customer support representative job in Boulder, CO
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***The pay for this position is $21-$23/hr***
***The typical work schedule will be Tuesday-Saturday 8:45a-5:15p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
,
YouTube
, and
Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#CO013
$21-23 hourly 2h ago
Client Specialist
Boulder County, Co 4.0
Customer support representative job in Boulder, CO
Boulder County Community Services Department is seeking to hire multiple Joe Pelle Center(JPC) Client Specialists (CC1 or CC2).These positions report to an Operations Supervisor who reports to the Operations Manager. These positions supervise clients and are responsible for all operational and security elements at JPC. The JPC is a 252-bed alternative sentencing facility that houses non-residential and residential sentencing programs utilized in Boulder County.
We are seeking an excited, progressive, creative, innovative and inspired individuals who can demonstrate the Community Justice Services (CJS) values of Courage, Compassion, and Connection and deliver high quality services to clients at the Joe Pelle Center.
These are full-time, benefitedpositions that will workfour 10-hour shifts, either day shifts (6:00am - 4:00pm), swing shifts (2:00pm - 12:00am), or night shifts (10:00pm - 8:00am). These positions will work out of3260 Airport Rd,Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
2026 (CC1) Hiring Salary Range: $57,852.00 - $70,650.00 Annually
2026 (CC2) Hiring Salary Range: $63,828.00 - $77,886.00 Annually
Tentative Hiring Timeline:
* Phone Screening: Week of January 12th
* First Round Interviews: January 21st and 22nd
* Reference Check: Week of January 26th
New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
* Engages in the daily operation of all security functions, facility activities, and exercises direct and indirect supervision over clients
* Supervises safety, security and movements of staff and clients throughout the facility with the use of various types of equipment and software such as Closed Circuit Television (CCTV), continual monitoring of interior/exterior spaces, hand-held radios, facility intercom system, audio/visual entry devices and the Unify facility management system
* Ensures the safety and security of facility and control of contraband including conducting searches of clients, client possessions and client living areas; conducting security checks of facility, facility perimeter, windows, doors, and work areas; supervising client services such as food service, laundry service mail and supervising business and personal client visitation
* Supervises and conducts standard correctional facility activities such as head counts, client searches, client substance use testing, etc., and when necessary, administers like activities with clients such as reasonable suspicion substance use testing
* Coordinates with vendors/service providers, in the continual delivery of client food and laundry services and immediately reports any staffing, operational or equipment concerns or issues to the Operations Supervisor on duty
* Adheres to local/state/ federal statutes, program standards, policy/procedures and guidelines for community-based adult correctional facilities, alternative sentencing programs and criminal justice organizations
* Maintains training and/or certification for elements required by either federal, state or local statue, such as Prison Rape Elimination Act (PREA), and for emergency response, standard evacuation procedures and administration of lifesaving techniques such as Cardiopulmonary Resuscitation (CPR), Automated External Defibrillators (AED), Narcan, etc.
* Ensures client behavior and the application of disciplinary rule and regulations
* Performs administrative and record keeping duties in support of program; documents client behavior, program activities, facility and client records retention or other types of administrative duties required by state and local statute
* Attends training through Boulder County Human Resources (HR), Community Justice Services (CJS) and conferences to keep current on job skills and current justice trends
* Participates in monthly staff meetings as required
* Develops and maintains positive working relationships with referring agencies, as well as members of the public
* Arranges transport as needed for clients
* Participates in daily shift change to ensure smooth and consistent operations of the facility
* Maintains understanding and complies with Boulder County, CJS, and Juvenile Assessment Center (JAC) policies and procedures
* Maintains all certifications required by the CJS
* Engages in learning and development utilizing appropriate training opportunities
* Performs related work, as required
* May be reassigned during emergency situations
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:
* CC1: minimum of5yearsof combined education and experiencein a related field.
* CC2: minimum of 6 yearsof combined education and experience with community corrections or a related field working with justice involved individuals, social work, human services, medical field.
Additional related education may count towards required experience.
DRIVER'S LICENSE:
* Applicants must have a valid driver's license and a clean driving record
* For more information regarding a clean driving record, please clickhere.
BACKGROUND CHECK& FINGERPRINTING:
* A job offer is contingent on passing a background investigation with fingerprinting
Supplemental Information
PREFERRED QUALIFICATIONS:
* Bilingual in English and Spanish
* Additional compensation will be provided based on the use of bilingual skills.
* Experience working in community corrections or related field
* Experience with progressive in-person centered supervision
* Progressive in person centered supervision
KNOWLEDGE, SKILLS, & ABILITIES:
* License/Certification Requirement: after employment position will be trained and certified to attain and posses Adult CPR, AED, Naloxone, and First Aid certification. Maintain continuing education hours annually or as required.
* Considerable knowledge of the assigned program
* Trauma informed and strength-based interviewing and counseling skills
* Ability to work directly with at-risk and disadvantaged populations including those potentially in crisis
* Ability to work effectively with other employees, clients, agencies and the public
* Skilled use of software and business application including, but not limited to: word processing, spreadsheets, presentation software, and databases
* Excellent communication skills
* Commitment to working collaboratively within a team to ensure timely completion of work
* Motivation to work with clients in a gender-responsive, trauma informed manner and ability to demonstrate a healthy working alliance with participants to assist them with behavior change and risk
* Ability to adapt to a changing work environment and to handle multiple tasks
* Use motivational interviewing, trauma informed and strength-based skills
PHYSICAL REQUIREMENTS:
* Frequently walks, bends, crouches and sits or stands for extended periods of time
* Pushing/pulling meal cart
* Occasional lifting and carrying
* Frequent hand/eye coordination to operate computer keyboard and office equipment
* Vision for reading, recording and interpreting information
* Speech communication and hearing to maintain communication with employees and members of the public
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employeeson the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
$63.8k-77.9k yearly 6d ago
Customer Consultant I
Alpine Bank 4.4
Customer support representative job in Grand Junction, CO
General Purpose
The Customer Consultant I responds to customer inquiries via telephone. Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular and reliable attendance is an essential function of this job.
Answers the phones for the bank location.
Assists customers with routine account-related requests such as: funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties.
Assists customers with general Online and Mobile Banking related requests such as: help with enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features.
Performs general maintenance of customer accounts such as address changes and check orders.
Researches and resolves customer problems, acts as the customer liaison between other bank departments when necessary.
Performs customer requested research, including printing statements and check copies.
Performs other duties as assigned.
Employees are held accountable for all duties of this job.
Job Qualifications
Knowledge, Skills, and Ability:
Skill in understanding customer needs and delivering unsurpassed customer service.
Understanding and application of banking compliance regulations.
Ability to rely on instructions and pre-established guidelines to perform the functions of the job.
Effectively manages one's time and resources to ensure that work is completed efficiently.
Strong verbal and written communication skills.
Knowledge of and comfortable using internet software.
Maintains confidentiality.
Education or Formal Training:
High School Diploma or General Education Diploma (GED) equivalent required.
Experience:
Previous customer service experience is preferred.
Working Conditions
Working Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 25 pounds.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Starting Rate of Pay is from $18.00 to $23.00 per hour, depending on experience.
For an overview of our employee benefits please visit: Alpine Bank Careers Page
Position anticipated to close January 31, 2026, or until filled.
$18-23 hourly 60d+ ago
Reservationist
C Lazy U Ranch Operations Inc.
Customer support representative job in Granby, CO
Description:
Help create the ultimate Rockies Ranch experience!
Now hiring for Onsite, Full-time Year-round Position!
Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period.
Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today!
Working Environment: Working Ranch & Guest Hospitality
OBJECTIVE:
The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email.
Operate within the policies and procedures set forth for the reservation department and the ranch.
Represent the ranch by being friendly and knowledgeable to both guests and staff.
Know all cabins/rooms layouts, amenities, and location.
Check availability, offer alternatives if needed, and quote rates for potential guests.
Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc.
Book reservations efficiently to maximize room revenue.
Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc.
Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning.
Monitor guest numbers for certain time periods to avoid exceeding capacity.
Provide daily reporting to double-check work and ensure all reservations are entered correctly.
Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all related duties as assigned.
Requirements:
QUALIFICATION REQUIREMENTS:
High School Diploma or equivalent
Minimum 1 year experience and/or training in reservations or hospitality industry.
Candidates with a strong sales background in non-hospitality-related fields will be considered.
Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette.
Proven ability to overcome objections, offer alternatives and close the sale.
Internally motivated; works well and achieves results with little or no supervision.
Manages stress, maintains focus and positive attitude amidst change or under pressure.
Works well in a team environment.
Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications.
Experience with Opera or similar reservations or CRM systems a plus.
PHYSICAL REQUIREMENTS:
Must be able to sit for prolonged periods of time.
Must be able to reach, pull, lift, bend.
This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.
$27k-34k yearly est. 16d ago
Receptionist/Customer Fulfillment Representative
Mayer 4.7
Customer support representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for a Receptionist/Customer Fulfillment Representative to join our Rexel USA team in Denver, CO!
Summary:
The Receptionist/Customer Fulfilment Representative is responsible for acting as part of the branch sales team by providing complex customersupport assisting with quotes, order processing, expediting, and other internal and external processes. May also assist with the front desk duties by providing phone coverage and assisting with visitors at the branch.
What You'll Do:
Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies
Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process
Assist in continually improving customer service levels which exceeds customer requirements and expectations
Act as an extension of the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met
Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis
Secures market level pricing feedback from customers and provides timely price quotations and/or proposals
Proactively manage customer open order data to maximize fill rates and customer satisfaction
Assist with identifying and executing profitable growth projects to implement for key GSO accounts
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or related experience
Prior experience in the distribution industry a plus
High School or GED - Required
4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
Customer service oriented with solid verbal and written communication skills
Proven problem solver with strong attention to detail
Demonstrated self-starter with resilient personal initiative
Desire to assume increasing levels of responsibility
Highly organized with ability to prioritize and manage multiple tasks and deadlines
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions
Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty
Goal oriented and self-motivated with ability to work both independently and within a team environment
Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools
Proven experience in data mining, analyzing, and reporting out on large data sets
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - None
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - None
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Occasionally - up to 20%
Up to 25 pounds - Occasionally - up to 20%
Up to 50 pounds - None
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - None
Handles or works with potentially dangerous equipment - None
Travels to offsite locations - Occasionally - up to 20%
Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
For the state of
Colorado
only, the pay range is
$19.06
to
$28.59
, depending upon qualifications, experience, and other considerations permitted by law.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
$19.1 hourly 2h ago
Full Time Regular Reservations Agent at Manor Vail Lodge
Mountain Mastery Management
Customer support representative job in Vail, CO
Location Description: Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and Ridge + River restaurant. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging. Manor Vail Lodge is managed by Mountain Mastery Management Inc.
Overview: The Reservations Agent handles all reservation requests in a courteous, efficient and knowledgeable manner, while working closely with the Front Desk and Guests. They are an information source for anyone who inquiries about outside activities.
Benefits available: Benefits available: Health Care benefits (medical, dental, and vision), Life Insurance, Accident and Critical Illness plans after 30 days, Retirement Benefits with a company match program, PTO benefits which include vacation, holidays after 90 days, and CO sick leave/FMLA leave plans, and other discount programs and Parking.
We plan to fill the position by January 15, 2026, and earns between $22-$23.50/hr and has an incentive program. Winter housing is not available.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
-Ability to act as a sales agent for the hotel and actively sell the property.
-Responsible for entering accurate reservations into the computer system.
-Prepare arrival list daily. Make sure guests needs have been met.
-Process advance deposits and follow up on final payments.
-Maintain working knowledge of all packages and rates offered.
-Understand the cancellation policy and procedures for crediting/holding over money.
-File all processed reservations, correspondence, etc. make certain all files are current and in order.
-Understand group blocking, cut-off dates, and entering rooming lists.
-Have a working knowledge of the Front Desk and how it relates to reservations.
-Maintain a clean and neat appearance at all times in your grooming, as well as your work area.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Office Products including Word, Excel and Outlook; Microsoft Explorer internet software and Springer Miller Rooms Inventory System database software.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Certificates and Licenses:
No certifications needed
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or feel objects, reach with their arms, and communicate clearly by talking and listening. The employee may occasionally be required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. They may also occasionally need to taste or smell. The employee must be able to lift and/or move up to 10 pounds as needed. Specific vision requirements for this role include close vision and the ability to adjust focus.
$22-23.5 hourly Auto-Apply 12d ago
Client Success Renewals Specialist
Norstella
Customer support representative job in Denver, CO
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of CustomerSupport and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customersupport or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 8d ago
Call Center Sup/TL
Systems Integration 4.3
Customer support representative job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
Must be a US citizen and be able to obtain a public trust clearance.
Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
Excel at reading comprehension, understanding written communications in work related documents.
Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
Responsible for the development of direct reports through weekly coaching, and quality inspection.
BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$29k-37k yearly est. 60d+ ago
Client Specialist - Commercial Term Lending-Commercial Real Estate
JPMC
Customer support representative job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
$33k-51k yearly est. Auto-Apply 60d+ ago
Call Center Talent Pool Req (Colorado)
Freedomcare
Customer support representative job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
$20-24 hourly Auto-Apply 40d ago
Client Services Representative
Swan Loveland 4.3
Customer support representative job in Greeley, CO
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives to join Swan Plumbing, Heating, and Air Conditioning. You'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
2-3 years of Call Center experience preferred
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
#SWNLP
Pay Range$18-$22 USD
About SWAN:
Our team of master plumbing, heating and air conditioning technicians are dedicated to providing professional quality plumbing and HVAC services to residents and families throughout Loveland, CO and surrounding areas. Our teams of highly qualified plumbers and technicians are always equipped with stocked work trucks to get the job done and resolve your issues quickly.
We are always hiring friendly people who share our values of character, honor, and integrity.
Privacy Policy
$18-22 hourly 8d ago
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