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Customer support representative jobs in Colorado Springs, CO

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  • Alumni Engagement Specialist

    University of Colorado 4.2company rating

    Customer support representative job in Colorado Springs, CO

    University Advancement, Communications, and Engagement Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. Salary Range: $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. Work Location: On Site with Hybrid Options Benefits at a Glance At UCCS, our employees are our most valued asset. We're proud to offer: * Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. * Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. * Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. * Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. * Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. * Want to know your total compensation? Use our calculator to get the complete picture! Summary University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission. The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact. * UCCS Advancement * Career Center * System Advancement * College and unit leaders The role will be located as follows: * 8 hours a week - UCCS Downtown * 8 hours a week - UCCS Career Center (UCCS Main Campus) * 8 hours a week - Main Hall (UCCS Main Campus) * Up to 16 hours remote/hybrid, but with the flexibility for programmatic components Essential Functions The duties and responsibilities of the position include, but are not limited to: Alumni Engagement & Programming (50%) * Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals. * Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences. * Collaborate with university departments to promote alumni involvement in career development efforts within the colleges. Resource Development (20%) * In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages * Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services * Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests Data (15%) * Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends. * Support Council for Advancement and Support of Education (CASE) reporting initiatives. * Track participation and feedback from events, workshops, and learning programs * Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems. Relationship Management (15%) * Cultivate and sustain relationships with alumni to encourage ongoing involvement and support. * Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries. * Partner with other campus units to align alumni career engagement efforts and share insights. * Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned. Tentative Search Timeline * Priority will be given to applications submitted by: December 5, 2025 * Potential interview dates: December 12-17,2025; January 5-19, 2026 * Potential start date: February 1, 2026 CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. * A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education. * Experience with constituent engagement and/or similar transferable skills is preferred. * Experience in alumni relations and engagement is highly desirable. * Experience in writing and communication strategy is preferred. * Experience in event planning is ideal. * Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred.
    $56.4k-60k yearly 14d ago
  • Call Center Representative ( Inbound )

    Slade Glass Co 3.4company rating

    Customer support representative job in Colorado Springs, CO

    At Slade Glass Co., we believe in creating a lasting impact through superior craftsmanship and an unwavering commitment to customer satisfaction. We're a family-owned business proudly serving Northern Colorado since 1961, specializing in residential and commercial glass installation, repair, and replacement. Our team is looking for a dedicated and dynamic Customer Service Representative to help us continue providing exceptional service to our clients. If you're looking for an opportunity to grow in a fast-paced, professional, and rewarding environment, we want to hear from you! The Customer Service Representative plays a key role in supporting our daily operations while ensuring our customers receive top-notch service from the first point of contact. If you thrive in a customer-focused, fast-paced environment and enjoy taking on new challenges, this role is perfect for you. Key Responsibilities: Assist all customers, answer phones, distribute mail, and manage office supplies. Assist customers with scheduling appointments, ordering products, order pick-ups, cash outs, and general inquiries via phone, email, and in-person. Learn the glass industry and assist with inside sales, helping customers find the right products and services. Support team communication by relaying relevant customer and job-related information to the appropriate departments. Track and manage orders, ensuring timely delivery and accurate information is communicated to customers. Maintain accurate records of customer communications, order details, and relevant documentation. Coordinate with the installation and repair teams to schedule appointments, ensuring the timely and efficient completion of projects. Enter customer information and order details into the company's database with attention to detail and accuracy. Act as the point of contact for any customer service issues, working to resolve problems and ensure customer satisfaction. Qualifications: Proficiency in Microsoft Office, Google Workspace, and general computer software. Strong organizational and critical thinking skills with the ability to stay calm under pressure. Excellent written and oral communication skills; ability to engage with employees at all levels. Ability to multitask, prioritize, and meet deadlines in a dynamic environment. Self-starter with a positive, team-oriented attitude. Experience in customer service or a related administrative role preferred. A High school diploma or equivalent required; an associate's degree or higher is a plus. Why Work at Slade Glass Co.? We don't just install glass, we build long-lasting relationships with our customers and employees. Our core values of Integrity, Respect, Loyalty, and Professionalism guide everything we do. If you're ready to make an impact, be part of a supportive family environment, and grow your career with a respected company, apply today! Slade Glass Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.
    $29k-36k yearly est. 60d+ ago
  • Food Service Professional

    Mochi Thai'm-Southgate

    Customer support representative job in Colorado Springs, CO

    Join Our Team as a Food Service Professional at Mochi Thai'm-Southgate! Are you passionate about food, customer service, and creating memorable experiences? Mochi Thai'm-Southgate, located in Colorado Springs, CO, is looking for enthusiastic individuals to join our team as Food Service Professionals. Whether you're starting your career or looking for a fresh opportunity, we welcome you to be part of our growing family! About Us At Mochi Thai'm-Southgate, we are a dedicated Gluten Free facility specializing in bringing the perfect blend of creative weekly inspired flavors and sweet treats to our community. We take pride in creating a welcoming environment where customers can enjoy delicious food and exceptional service. Our team is the heart of what we do, and we're excited to add more passionate individuals to our crew. What You'll Do As a Food Service Professional, you'll play a key role in delivering the Mochi Thai'm experience. Your responsibilities will include: - Providing friendly and efficient customer service to all guests. - Preparing and serving food and beverages with care and attention to detail. - Maintaining a clean and organized workspace to ensure a safe and enjoyable environment. - Assisting with inventory management and restocking supplies as needed. - Collaborating with team members to create a positive and productive work atmosphere. What We're Looking For We're seeking individuals who: - Have a passion for food and customer service. - Are reliable, hardworking, and eager to learn. - Thrive in a fast-paced, team-oriented environment. - Have excellent communication and interpersonal skills. - No prior experience? No problem! We're happy to train the right candidate. Perks of the Job We value our team members and want to make your time with us enjoyable. Here's what we offer: - A free drink and donut during your shift to keep you fueled and happy. - A supportive and inclusive workplace where your contributions are appreciated. - Opportunities to grow and develop your skills in the food service industry. Our Culture and Values At Mochi Thai'm-Southgate, we believe in creating a workplace that feels like home. We value teamwork, respect, and a commitment to delivering the best for our customers. If you're looking for a job where you can bring your authentic self and make a difference, this is the place for you. Ready to Join Us? If you're excited to be part of a team that's passionate about great food and even better service, we'd love to hear from you! Apply today and take the first step toward a rewarding role at Mochi Thai'm-Southgate. We can't wait to meet you!
    $29k-58k yearly est. 1d ago
  • Account Retention Representative

    MDF Commerce Inc.

    Customer support representative job in Colorado Springs, CO

    About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector. SOVRA's solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform's adherence to the highest standards in efficiency and vendor accessibility. By leveraging SOVRA's advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com About the job As an Account Retention Manager, the employee ensures that customers continue to use the company's products or services by proactively responding to their needs, resolving issues and demonstrating the value they receive. Works to reduce customer turnover through proactive analysis and actions to maximize delivered value through strong relationships and strategic interventions. What will your main responsibilities look like? In this role, you will be led to: * Responsible for developing client retention & loyalty through: * Client Engagement: Implemented engagement strategies that have strengthened client relationships and loyalty. * Risk Management: Conducted thorough monthly risk assessments and payment verifications, ensuring the stability of our client base and ensuring payment verification of new customers. * Manage accounts receivable & collections. * Ensure customer satisfaction by managing and resolving customer escalations and achieving churn reduction as per set goals. What elements of your professional background will be necessary and useful in this role? * Post secondary education. * Minimum of 2 years experience as an account manager or similar activities, including with digital services. * Demonstrated ability to analyze information for effective strategic interventions. * Ability to disseminate complex and/or technical information as required. * Problem solving skills and ability to present efficient solutions, clearly and concisely Microsoft Word, Excel, and PowerPoint. * Demonstrated negotiation skills with all levels of client business management. * Required: Authorized to work in the US-unfortunately we cannot sponsor work visas or transfers at this time. * Required: Must be physically located in Utah and able to work from the office 4 or 5 days per week. What are the assets that would make you stand out? * Service and customer satisfaction oriented. * Diplomatic approach and ability to build strong business relationships. * Initiative and motivation. Thank you for your interest in SOVRA. However, only selected candidates will be contacted. At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices. SOVRA, through its wholly owned subsidiary International Data Base Corp., doing business as BidNet, participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States. SOVRA, a través de su subsidiaria de propiedad total International Data Base Corp., que opera bajo el nombre comercial BidNet), participa en E-Verify. Si es seleccionado para empleo, se le solicitará proporcionar la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.
    $44k-51k yearly est. 8d ago
  • Customer Service Agent - Colorado Springs

    Youngwilliams Pc 4.2company rating

    Customer support representative job in Colorado Springs, CO

    The Customer Service Representative is responsible for professionally answering calls and ensuring that customers receive accurate information politely and promptly. This position responds to requests, resolves customer issues, and forwards clearly documented information to appropriate staff when further action is required. This position involves retrieving computer generated data to answer questions and updating computer records. This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills. Essential Job Requirements Responds to incoming calls from customers, staff, and other individuals Provides friendly and helpful information to callers and other stakeholders Navigates quickly through multiple computer screens to provide correct information to customers within acceptable service timeframe Is accountable for accurate and timely documentation of customer contact in the automated system Ensures the confidentiality of all information contained in the State's computer systems Practices active listening skills to determine the nature of customer inquiries Provides current information to the public Regular and timely attendance Other duties as assigned Required Education High School diploma or GED Required Experience 1-2 years contact center experience is preferred Computer experience and typing proficiency required YoungWilliams offers a benefit package for our full time, regular employees. Our benefit package includes medical, dental, vision, life insurance, and disability coverages. We also offer a 401k program with an employer match. Paid time off programs, along with paid holidays, are also available.
    $28k-35k yearly est. Auto-Apply 3d ago
  • Entry Level Customer Service

    Price Solutions 4.0company rating

    Customer support representative job in Colorado Springs, CO

    Price Solutions is a forward-thinking consulting firm in the Denver area, partnering with top national brands to deliver innovative sales strategies and ideas. Our mission is to assist businesses in establishing and upholding a powerful brand identity, fostering solid customer relationships, and facilitating market expansion. Currently, we are seeking an entrepreneurial individual to join our team. This person will be responsible for training and mentoring others, acting as the liaison between client and consumer, and ensuring revenue growth for our clients. Given that this is an entry-level position, you will receive comprehensive cross-training in all departments to ensure your success in this role. Company Perks: Positive and inclusive work environment Company funded travel (within the U.S. and internationally) Weekly pay and uncapped earning potential Community involvement and charity events Basic Requirements: Proven ability to motivate and manage oneself and/or a small team. Exceptional communication skills, particularly public speaking. Strong multi-tasking abilities to thrive in a fast-paced environment. Willing to work all scheduled hours which may include evenings and weekends. Reliable transportation, as your presence in the office every day is required. Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Systems Integration 4.3company rating

    Customer support representative job in Colorado Springs, CO

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry! We are hiring Tier 1 Customer Service Center Representatives to work at a site in Colorado Springs, CO location. Must be available to work between a shift during the hours of operation which are 2:30am to 7:30pm MST (7) days per week, 365 days per year. Shift schedules are 2:30am to 11am and 11am to 7:30pm including weekends and holidays. Please note, this position is an on-site position. Call Center Representatives will be able to confer with customers by telephone to provide information and conduct research to resolve questions. They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions. Representatives will be able to use Customer Relationship Management (CRM) software as well as research extensive commercial and government databases. Work Authorization/Security Clearance Must be a US Citizen and be able to obtain a public trust security clearance. The successful applicant will have: Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls. Call Center Reps will be adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems. Must excel at reading comprehension understanding written work in work related documents. Must employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. SII is an equal opportunity employer, offering competitive pay and performance-based incentives, including 10 paid holidays per year. Must be able to pass a federal background check that inlcudes a credit check.
    $30k-36k yearly est. 60d+ ago
  • Customer Care Specialist

    Serenity Mental Health Centers 3.7company rating

    Customer support representative job in Parker, CO

    Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step. 💡 No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly. Requirements Who We're Looking For We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail, or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you'll do more than work - you'll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters
    $25-26.5 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Customer support representative job in Colorado Springs, CO

    Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Salary Grade/Level/Family/Range $15-17 per hour depending on experience and skill level. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality
    $15-17 hourly 28d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Customer support representative job in Woodland Park, CO

    The CSR enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions. Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized. *Recent experience in medical customer service required. *Veterinary reception experience preferred. *Evening and weekend availability needed. Starting pay is $19-21 DOE Primary Responsibilities Telephone Communication · Answers incoming telephone calls using proper telephone etiquette. · Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff members. Takes and routes messages for veterinarians and staff members. Client Relations · Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills. · Handles basic questions regarding hospital services, fees, and animal care and treatment in accordance with hospital policies. Appropriately directs other questions and communication to a veterinarian, Practice Manager, or other staff member. · Uses active-listening skills to obtain all necessary medical and personal information from the client. · Discerns any potential client problems, complaints, or questions and handles them appropriately. · Relays medical instructions; itemizes the client's statement; reviews it orally with the client; and informs the client about hospital policies, such as pre-operative instructions, payment and credit policies, and vaccination policies. · Communicates with clients as needed regarding invoices and the medical status of their pets. · Makes calls to clients on a timely basis from a call-back list. · Provides clients with any information or instructions they will need prior to their appointments. · Contacts clients to schedule discharge appointments and recheck appointments and confirms appointments and pre-surgical instructions. · Maintains knowledge of current wellness-care standards and common medical problems. · Maintains current client contact information. Appointment Scheduling · Schedules outpatient, surgical and hospitalized patients using a computerized scheduling program. · Schedules appointments in accordance with established hospital guidelines, allocating the appropriate amount of time (15 or 30 minutes) according to the type of visit. Maintains “E slots” for emergencies and helps keep the practice on schedule. · Schedules appointments to meet the clients' needs and most efficiently use veterinarians' and staff members' time. Procedures and Protocols · Adheres to all hospital policies, standards, and procedures, including but not limited to dress code, grooming, smoking, and personal calls, as stated in the hospital procedures manual. · Communicates basic patient preventative care protocols to clients. · Maintains knowledge of the practice's products and services. · Improves veterinary knowledge by taking advantage of staff meetings and in- house training. Cash Handling · Accepts payments from the client. Accurately processes cash, checks, charge card payments, and credit account payments. · Performs end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner. Personal Conduct · Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. · Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. · Adheres to the posted work schedule. Arrives for work promptly and begins work at start time. Follows hospital policies for reporting lateness or absences. · Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks. · Organizes work area and exercises time-management skills to maximize personal efficiency. · Prioritizes tasks and handles multiple tasks in a calm, organized manner. Requirements: One year of medical front desk experience required; veterinary reception experience preferred. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $19-21 hourly Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer support representative job in Colorado Springs, CO

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $29k-34k yearly est. 3d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer support representative job in Colorado Springs, CO

    Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Indianapolis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $33k-45k yearly est. 60d+ ago
  • Call Center Representative

    Coconclean

    Customer support representative job in Colorado Springs, CO

    We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Call Center Representative duties and responsibilities: Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way When assigned, attend educational seminars Build strong relationships with customers Follow our customer engagement strategy Meet qualitative and quantitative targets Call Center Representative requirements: Previous experience in a customer support role Track your own work on a daily basis and compare to banchmarks Strong phone and verbal communication skills Excellent listener Adaptable to different personality types Familiarity with CRM technology Customer focus Ability to multi-task Set priorities Excellent time management skills High school degree
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Customer support representative job in Colorado Springs, CO

    1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.
    $36k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Success Executive

    Munger Agency

    Customer support representative job in Pueblo, CO

    --------------- We are seeking a Customer Success Executive to join our dynamic sales and marketing team. The ideal candidate will be responsible for managing customer relationships, ensuring customer satisfaction, and driving sales growth. The successful candidate will have a strong background in sales, sales channels, and sales analytics, and will be able to leverage these skills to drive customer success and retention. If you are a motivated individual with a passion for sales and customer satisfaction, we would love to hear from you. Responsibilities: Build and maintain strong, long-lasting customer relationships Develop a deep understanding of customer needs and requirements Collaborate with sales and marketing teams to identify growth opportunities Analyze sales data and customer feedback to drive sales strategies Provide exceptional customer support and ensure customer satisfaction Requirements Requirements: Proven work experience in sales, sales channels, or sales analytics (1-3 years) Strong communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Bachelor's degree in Marketing, Business, or related field is preferred Review our requirements and set up an interview via our link: ************************************ 1-3 years of work experience in sales, sales channels, or sales analytics Strong communication and interpersonal skills Bachelor's degree in Marketing, Business, or related field is preferred
    $28k-56k yearly est. 60d+ ago
  • Customer Service Advisor

    Cobblestone Auto Spa

    Customer support representative job in Castle Rock, CO

    Express Sales Team Member Who are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children's Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations. What will you get to do? * Vibrantly welcome our customers to our business. * Educate customers on various levels of washes available and what they accomplish * Makes customers aware of current promotions and incentives to do business with us. * Advise our customers of Fast-pass unlimited membership benefits * Assist with customer payments and other inquiries * Collaborate as a team to ensure our sites are operating at maximum efficiency while maintain image standards * Perform additional duties as assigned by Management. * Have fun and make money!! What will you bring? * Previous experience in customer service / sales. * A positive, energetic and contagious personality with the desire to work in a team centered environment. * Must be ok working outside in Arizona's 2 different seasons. * Flexibility to take training and coaching on the fly and apply to work specific scenarios * Ability to effectively communicate and follow directions. * Willingness to follow company dress code and operational guidelines. * Awareness!! We have a lot of heavy machinery at our locations and SAFETY is our #1 priority What do we offer? * Pay is rewarding. * Competitive hourly rate with weekly pay. * Membership commissions * Residual commission * Additional pay incentives for Top Performers. * Medical, dental and vision. (Based on full/part-time status). * Opportunity for advancement. We LOVE to promote our Top Performing Employees! * Free car washes and other vehicle service discounts Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
    $29k-36k yearly est. 60d+ ago
  • Operations Staff | Part Time | Pueblo Convention Center

    Part-Time Jobs| Orlando City Soccer In Orlando, Florida

    Customer support representative job in Pueblo, CO

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Operations Worker helps with the day-to-day operations of the facilities; setting up and tearing down of events, along with housekeeping duties. This role pays an hourly rate of $15. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until December 31, 2025. Responsibilities Helps the Operation department with event changeovers, i.e. dance floors, stage risers, table, chairs, and signs Performs routine to moderate tasks maintaining facility and equipment along with other inventory as needed. Oversees housekeeping services for the facilities Maintain an accurate record keeping system for hazardous materials communication program Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties. Performs moderate to difficult set-ups in a convention center setting. Performs operation of machinery, included fork lifts and scissor lifts Review and coordinate and changeover work plan, facility maintenance and operations Qualifications Possess superior interpersonal and strong written and oral communication skills Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines Must be self-motivated with strong leadership abilities and organizational skills Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging. Ability to follow written instruction, interpret floor plans and event work orders Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days Forklift certification is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15 hourly Auto-Apply 36d ago
  • Operations Staff | Part Time | Pueblo Convention Center

    Ovg

    Customer support representative job in Pueblo, CO

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Worker helps with the day-to-day operations of the facilities; setting up and tearing down of events, along with housekeeping duties. This role pays an hourly rate of $15. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. This position will remain open until December 31, 2025. Responsibilities Helps the Operation department with event changeovers, i.e. dance floors, stage risers, table, chairs, and signs Performs routine to moderate tasks maintaining facility and equipment along with other inventory as needed. Oversees housekeeping services for the facilities Maintain an accurate record keeping system for hazardous materials communication program Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties. Performs moderate to difficult set-ups in a convention center setting. Performs operation of machinery, included fork lifts and scissor lifts Review and coordinate and changeover work plan, facility maintenance and operations Qualifications Possess superior interpersonal and strong written and oral communication skills Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines Must be self-motivated with strong leadership abilities and organizational skills Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging. Ability to follow written instruction, interpret floor plans and event work orders Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days Forklift certification is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.
    $15 hourly Auto-Apply 36d ago
  • Alumni Engagement Specialist

    University of Colorado 4.2company rating

    Customer support representative job in Colorado Springs, CO

    **University Advancement, Communications, and Engagement** **Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!** **Who We Are** The University of Colorado Colorado Springs (******************************************************* URL=********************************* (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs (******************************************************* URL=************************** is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. **Salary Range** : $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. **Work Location:** On Site with Hybrid Options Benefits at a Glance (******************************************************* URL=************************************** At UCCS, our employees are our most valued asset. We're proud to offer: + Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. + Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. + Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. + Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. + Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. + Want to know your total compensation? Use our calculator (******************************************************* URL=********************************************************************************************************** to get the complete picture! **Summary** University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission. The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact. · UCCS Advancement · Career Center · System Advancement · College and unit leaders **The role will be located as follows:** · 8 hours a week - UCCS Downtown · 8 hours a week - UCCS Career Center (UCCS Main Campus) · 8 hours a week - Main Hall (UCCS Main Campus) · Up to 16 hours remote/hybrid, but with the flexibility for programmatic components **Essential Functions** The duties and responsibilities of the position include, but are not limited to: **Alumni Engagement & Programming (50%)** + Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals. + Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences. + Collaborate with university departments to promote alumni involvement in career development efforts within the colleges. **Resource Development (20%)** + In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages + Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services + Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests **Data (15%)** + Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends. + Support Council for Advancement and Support of Education (CASE) reporting initiatives. + Track participation and feedback from events, workshops, and learning programs + Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems. **Relationship Management (15%)** + Cultivate and sustain relationships with alumni to encourage ongoing involvement and support. + Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries. + Partner with other campus units to align alumni career engagement efforts and share insights. + Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned. **T** **entative Search Timeline** + Priority will be given to applications submitted by: December 5, 2025 + Potential interview dates: December 12-17,2025; January 5-19, 2026 + Potential start date: February 1, 2026 CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. **Qualifications** + A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education. + Experience with constituent engagement and/or similar transferable skills is preferred. + Experience in alumni relations and engagement is highly desirable. + Experience in writing and communication strategy is preferred. + Experience in event planning is ideal. + Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred. Application Materials Required: Cover Letter, Resume/CV **Job Category** : External Relations **Primary Location** : Colorado Springs Department: C0001 -- Colorado Springs Campus - 40250 - VCUA-University Development **Schedule** : Full-time **Posting Date** : Nov 20, 2025 **Unposting Date** : Ongoing Posting Contact Name: Christine Iacobbo Posting Contact Email: ***************** (******************************************************* URL=*****************) Position Number: 00002987 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-cbb524335ecad843bb32216f7a2560a3 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
    $56.4k-60k yearly Easy Apply 14d ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Customer support representative job in Colorado Springs, CO

    Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Salary Grade/Level/Family/Range $15-17 per hour depending on experience and skill level. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality
    $15-17 hourly Auto-Apply 60d+ ago

Learn more about customer support representative jobs

How much does a customer support representative earn in Colorado Springs, CO?

The average customer support representative in Colorado Springs, CO earns between $30,000 and $47,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.

Average customer support representative salary in Colorado Springs, CO

$38,000

What are the biggest employers of Customer Support Representatives in Colorado Springs, CO?

The biggest employers of Customer Support Representatives in Colorado Springs, CO are:
  1. Connecteam
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