Seasonal Customer Service Representative -- Tenkiller State Park
Customer support representative job in Cherokee, OK
Job Posting Title Seasonal Customer Service Representative -- Tenkiller State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Tenkiller State Park Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
January 01, 2099
Full/Part-Time
Part time
Job Type
Seasonal (Fixed Term) (Seasonal)
Compensation
This position pays $14.00 per hour.
Job Description
Basic Purpose
Positions in this job family are responsible for establishing contact with both internal and external customers. They provide the customer with the requested information or assistance concerning the services provided by the agency, institution, or unit, or direct this request to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licenses or permits; serving as a cashier in an institution, lodge, resort or other facility; and similar activities.
Typical Functions
* Supervises employees engaged in providing services and information to all customers, and trains staff.
* Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service.
* Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices.
* Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.
* Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services.
* Receives requests for information and services and provides such services using advanced technological equipment.
* Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities.
* Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage.
* Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies.
Level Descriptor
This is the basic level of this job family where employees perform only the most routine tasks, and will be expected to gain in-depth knowledge of the program or services being offered.
Education and Experience
Education and Experience requirements at this level consist of one year of experience in sales, public contact work, handling and processing mail, or general office clerical work; or an equivalent combination of education and experience.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills, and Abilities required at this level include knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation and grammar; and of arithmetic. Skill is required to operate various office equipment including computers. Ability is required to work with customers; to gather data and facts; to keep records; and to communicate effectively, both orally and in writing.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
Auto-ApplyCustomer Service Representative
Customer support representative job in Stillwater, OK
Full-time Description
Courtesy Loans is looking for top talent right here in Stillwater, Oklahoma for roles in our installment finance company. We offer excellent pay with great bonus opportunities and benefits. Courtesy Loans is a regional finance company looking for a positive, energetic, team player to join our company. Duties include customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business.
Benefits Include:
* Paid Vacation
* Holiday Pay
* Monthly Bonus
* Quarterly Bonus
* Loyalty Bonus
* Matching Retirement Plan
* No nights & weekends
Requirements
Must be dependable, have attention to detail and posses good people skills.
Salary Description $10 - $20 hour
Product Support Sales Representative - HOLT Truck Centers
Customer support representative job in Enid, OK
Job Description
HOLT Truck Centers in Enid, OK. is looking for an On-Highway Product Support Sales Representative. This position is responsible for promoting products and services to the existing customer base while expanding market share in order to meet territorial and corporate objectives. Develops assigned territory implements territorial sales plans to grow business, and maintains the current customer base. Influences and grow sales with new business opportunities within assigned market area/territory. Continually collaborates with the Regional Sales Manager in order to fulfill the business plan. Industry Experience Required.
Essential Functions:
Responsible for the sales and marketing of On-Highway Truck parts and services - Experience Required
Provides coverage and support of existing customer base
Develops new business markets, identifies opportunities and acquires On-Highway Truck maintenance agreements
Prepares and presents sales contracts and finance purchase options
Prepares territory and call plans, sales reports, expense, and sales activity reports
Develops new accounts and maintains accounts currently assigned
Formulates bids on new and existing jobs and projects
Receives customer orders, serves as the customer contact point, and occasionally assists in the education of the customer base on parts and service programs/initiatives
Collaborates with other departments to generate sales leads
Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
Maintains records of sales or other business transactions
Prepare sales or other contracts
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Demonstrated knowledge of the On-Highway Truck industry
Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships
Proficient with MS Office Applications
Understands the implications of new information for both current and future problem-solving and decision-making
Excellent customer service skills
Exceptional attention to detail
Excellent interpersonal skills in order to establish working relationships with multiple departments and various levels of the organization
Excellent oral and written communication skills including formal presentation skills after small and large groups
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to work independently and within a team in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
Education and Experience:
High school diploma or equivalent required, Bachelor's degree-Business/Marketing/Industrial preferred.
A minimum of one to three years of work-related skill, knowledge, or experience is required.
Three to five years of experience is preferred in the On-Highway Trucking industry.
Minimum of three years of sales experience required.
#HoltTruckCenters
#Navistar
#Internationaltrucks
#productsupport
#outsidesalesrep
#partsandservice
LI-WB1
#LI-HTC
#onhighwaytrucksales
Customer Service Representative - State Farm Agent Team Member
Customer support representative job in Enid, OK
Job DescriptionBenefits:
401(k)
Competitive salary
Health insurance
Paid time off
401(k) matching
Opportunity for advancement
Customer Service Representative Full Time (Enid, OK)
Are you looking for a career where you can make a difference every day, work with a supportive team, and build lasting relationships? The Jeff Eaton Agency is seeking a Customer Service Representative to join our Enid office.
What Youll Do:
Provide outstanding customer service to our clients by answering questions, handling policy changes, and assisting with claims.
Build strong relationships by delivering a friendly, professional, and knowledgeable experience.
Work as part of a collaborative, encouraging team that values communication and growth.
What We Offer:
Competitive salary range: $40,000 $50,000 per year.
401(k) with company match to help you plan for the future.
Comprehensive health and dental insurance.
Generous PTO program to support work-life balance.
A family-oriented environment where team members are encouraged, valued, and supported.
Who you are:
A dependable professional with excellent communication and problem-solving skills.
Detail-oriented, organized, and comfortable learning new systems.
Passionate about helping people and providing excellent service.
Prior insurance experience is a plus, but not required we will provide training.
About Us:
For over 30 years, the Jeff Eaton Agency has served families and businesses in Oklahoma with trusted insurance solutions. We take pride in our strong culture of teamwork, encouragement, and family values.
If you're passionate about helping others and thrive in a fast-paced environment, we'd love to hear from you. Apply today to join our team and make a difference in the lives of our clients. Please note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
Regional Customer Solutions Rep
Customer support representative job in Canton, OK
Job Description
About the Role
Do you love helping people and thrive on technology?
Join our team in West Central Oklahoma by providing customer support across multiple office locations such as, Canton, Okeene, Seiling, Fairview, and Watonga.
We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success.
What You'll Do
From face-to-face and phone interactions, own the customer experience end-to-end-from account and billing questions to recommending right-fit solutions.
Assist customers with basic technical concerns and troubleshoot confidently.
Listen deeply, follow through proactively, and close with integrity.
Collaborate with cross-functional teams to ensure every interaction is positive and memorable.
What We're Looking For
Technical aptitude and ability to learn quickly.
Consultative sales approach with a focus on delivering real value.
Excellent communication and problem-solving skills.
Passion for measurable results and continuous learning.
Why You'll Love This Role
Opportunity to build long-term customer relationships.
Work with a company that values service excellence as much as smart selling.
Grow your career in a dynamic, customer-focused environment.
Minimum Requirements
High school diploma or equivalent.
Three months of related experience and/or training with a focus in technology preferred.
Must maintain a good driving record and a valid driver license.
Able and willing to travel between multiple office locations. (Company vehicle provided for business travel.)
This institution is an equal opportunity provider and employer
EOE/Minority/Female/Disability/Veterans
If you are unable to utilize the online application process and would like to speak to a representative, please call ************ between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday. If the representative is unavailable, please leave a message and your call will be returned as soon as possible.
Job Posted by ApplicantPro
Customer Service Representative - Enid, OK
Customer support representative job in Enid, OK
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Customer support representative job in Enid, OK
Job DescriptionBenefits:
License reimbursement
Health stipend
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Responding promptly to customer inquiries via phone and email.
Providing information about insurance policies, coverage details, and claims processes.
Assisting clients with policy changes, updates, and renewals.
Investigating and resolving customer issues or concerns with empathy and professionalism.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Customer Service Rep(09662) - 1129 West Willow
Customer support representative job in Enid, OK
Job DescriptionGeneral Job involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Wealth Management Client Associate
Customer support representative job in Stillwater, OK
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Desired Qualifications:
Energetic individual that is self-motivated, coachable and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibilities
Detail oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs, delivering complex solutions
Frequent communication and an abundance of discretion with sensitive information
Microsoft Word, Excel and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Skills:
Account Management
Client Management
Customer and Client Focus
Issue Management
Oral Communications
Business Development
Client Solutions Advisory
Pipeline Management
Prioritization
Administrative Services
Emotional Intelligence
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees, participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Pay Transparency details
US - MN - Stillwater - 219 MAIN ST N - MERRILL LYNCH (MN9219) Pay and benefits information Pay range$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Auto-ApplyCustomer Service Stock Clerk
Customer support representative job in Stillwater, OK
SUMMARY: Providing outstanding customer service through a variety of functions including but not limited to, merchandising, promotional preparation, assisting customers with purchases, answering phone inquiries and general housekeeping. In addition, the customer service stock clerk is integral in loss prevention and inventory integrity. The following duties are representative of the various responsibilities of the Customer Service/Stock Clerk position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Stocking shelves, counters, or tables with merchandise.
Setting up displays or arranging merchandise on counters or tables to promote sales.
Checking and organizing merchandise.
Answering customer questions concerning location, price and use of merchandise.
Taking inventory of stock.
May have responsibility in ordering merchandise.
Cleaning the store, dusting merchandise on shelves, sweeping floor, emptying trash.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptional customer service skills
Ability to develop product knowledge and selling skills
Ability to maintain regular and predictable attendance
Ability to lift or move merchandise
Math skills to count merchandise and price product
Cooperative and willing to work as a team
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED).
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
OTHER SKILLS and ABILITIES:
Equipment that will be used and available for use are multi-line telephone, fax, copy machine, personal computer/software, forlift, T100 Wheeldolly/hand truck.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will stand on a concrete floor. Talking and hearing are required. The employee frequently is required to walk to
get merchandise and reach with hands and arms to move and shelve merchandise. Also, one will use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to sit; climb or balance; and stoop or kneel.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment Is usually moderate but may increase some of you go to the warehouse.
Farm chemicals and fertilizers are sold in sealed containers, but there is a noticeable odor at times.
Grain is a naturally dusty product. Since feed manufacturing means handling grain, grain dust can be an irritant to those with allergies. Because of dust particles, chemicals, insecticides and odors, those who suffer from allergies may find that Stillwater Milling Company is not an ideal place to work. Also, the wearing of contact lenses may be limited.
General Comments: It is important for the Customer Service/Stock Clerk to present a positive image of Stillwater Milling Company and maintain a good relationship with the customer. Therefore, one must enjoy working with the public. There are a lot of different responsibilities so one needs to like variety in their work; be flexible; and able to deal with change.
Auto-ApplyService Advisor
Customer support representative job in Stillwater, OK
Our Dealership is growing and we are seeking a full time, motivated, Service Advisor to enhance our Service team!
Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then our Company is the right fit for you!
About Us:
Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.
Benefits We Offer:
Some work schedule flexibility available
Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
Paid vacations
401K plan with match
Free Parking
Service Advisor Duties Include but are not limited to:
Greeting customers and scheduling service appointments
Cataloging customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers' repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Bilingual a plus
Auto-ApplyService Advisor
Customer support representative job in Stillwater, OK
Full-time Description
Join the team at Direct Discount Tire as a Service Advisor and become a key part of a welcoming and energetic environment! We're looking for someone who is enthusiastic, team-oriented, and takes pride in representing our company with a warm and professional attitude.
Experience in automotive repair, maintenance, and tire sales is definitely a bonus, but most importantly, we're searching for someone with a positive spirit, a strong work ethic, and a heartfelt dedication to providing outstanding customer care. This is a rewarding opportunity for those who thrive in a lively, competitive setting and love helping people get back on the road with a smile. This job is demanding and competitive, requiring an individual with a positive attitude, a strong work ethic, and a genuine commitment to delivering exceptional customer service.
Essential Functions
Promptly meet and greet every service customer in a friendly and courteous manner.
Listen to customers' reasons for bringing their vehicle to the service department.
Provide logical diagnostic services or repairs to address customers' concerns.
Provide accurate estimates for all recommended services or repairs.
Maintain open communication with technicians and the shop foreman regarding job status updates.
Handle minor customer complaints and misunderstandings with courtesy and tact, without exacerbating the issues.
Make policy adjustments within the guidelines and budgets established by management.
Answer incoming telephone calls promptly and courteously, and make every effort to satisfy the caller's inquiry.
Write and complete work orders, explain the work done to the customer, and collect payments.
Strive to ensure that every customer is delighted with the level of service the shop offers.
Provide superior customer service at all times.
Make yourself available for and complete all required and additional training offered by the Company.
Perform other duties as required by management.
Adhere to company policies and legal regulations at all times when conducting business.
Requirements
Customer Service background
Automotive background
Able to stand for long periods
Ability to work with computer system
Learn Tiremaster program
Salary Description $16.00-$18.00
Customer Service Rep(06465) - 1119 S. Van Buren Street
Customer support representative job in Enid, OK
General Job Duties involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Qualifications
Additional Information
Customer Service Representatives
Customer support representative job in Hennessey, OK
Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.
Flexible day, evening and weekend hours are available.
Responsibilities:
* Answer the telephone with a smile in your voice
* Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system
* Greet Carry-Out customers
* Assist in preparing menu items
* Assist with all cleaning and restaurant maintenance duties as needed
Requirements:
* Enthusiasm and a willingness to learn
* Commitment to customer satisfaction
* Team Player
* Strong work ethic
* Friendly when interacting with customers and other team members
* Handle customer problems efficiently and in a friendly manner
If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!
Requirements
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Service Advisor
Customer support representative job in Stillwater, OK
Full-time Description
As part of the Open Road Collision group DBA Bill Knight Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Service Advisor.
Key Responsibilities:
Act as the primary contact for customers and insurance companies throughout the repair process.
Review and verify estimates from insurance companies and our shop's estimating staff, ensuring accuracy and completeness.
Provide regular status updates to customers, maintaining clear and positive communication at every stage.
Submit estimates and necessary supplements to insurance companies for timely processing.
Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.
Why Work With Us?
· Team-oriented culture
· I-CAR Gold Certified
· OEM Certified
· Streamlined workflow for increased earning potential
· Opportunities for professional growth and certification
· Competitive compensation and benefits (discussed upon interview)
· Commitment to safety, quality, and a positive work environment
Requirements
Requirements
Demonstrated ability to work independently and as part of a collaborative team.
High attention to detail and a commitment to delivering top-quality workmanship.
Dependable, and customer-focused mindset.
Positive Attitude - Self-motivated and takes initiative to deliver exceptional service.
Outstanding Customer Service - A customer-first approach is essential.
Organizational Skills - Able to handle multiple tasks with strong attention to detail in a fast-paced environment with frequent interruptions.
Computer Skills - Strong computer proficiency, with experience in CCC One estimating and management software preferred but not required.
Team Player - Energetic personality and collaborative attitude, contributing to a supportive and positive work environment.
Must be 18 years or older to apply.
Regional Customer Solutions Rep
Customer support representative job in Canton, OK
About the Role
Do you love helping people and thrive on technology?
Join our team in West Central Oklahoma by providing customer support across multiple office locations such as, Canton, Okeene, Seiling, Fairview, and Watonga.
We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success.
What You'll Do
From face-to-face and phone interactions, own the customer experience end-to-end-from account and billing questions to recommending right-fit solutions.
Assist customers with basic technical concerns and troubleshoot confidently.
Listen deeply, follow through proactively, and close with integrity.
Collaborate with cross-functional teams to ensure every interaction is positive and memorable.
What We're Looking For
Technical aptitude and ability to learn quickly.
Consultative sales approach with a focus on delivering real value.
Excellent communication and problem-solving skills.
Passion for measurable results and continuous learning.
Why You'll Love This Role
Opportunity to build long-term customer relationships.
Work with a company that values service excellence as much as smart selling.
Grow your career in a dynamic, customer-focused environment.
Minimum Requirements
High school diploma or equivalent.
Three months of related experience and/or training with a focus in technology preferred.
Must maintain a good driving record and a valid driver license.
Able and willing to travel between multiple office locations. (Company vehicle provided for business travel.)
This institution is an equal opportunity provider and employer
EOE/Minority/Female/Disability/Veterans
If you are unable to utilize the online application process and would like to speak to a representative, please call ************ between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday. If the representative is unavailable, please leave a message and your call will be returned as soon as possible.
Customer Service Stock Clerk
Customer support representative job in Stillwater, OK
Job Description
SUMMARY: Providing outstanding customer service through a variety of functions including but not limited to, merchandising, promotional preparation, assisting customers with purchases, answering phone inquiries and general housekeeping. In addition, the customer service stock clerk is integral in loss prevention and inventory integrity. The following duties are representative of the various responsibilities of the Customer Service/Stock Clerk position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Stocking shelves, counters, or tables with merchandise.
Setting up displays or arranging merchandise on counters or tables to promote sales.
Checking and organizing merchandise.
Answering customer questions concerning location, price and use of merchandise.
Taking inventory of stock.
May have responsibility in ordering merchandise.
Cleaning the store, dusting merchandise on shelves, sweeping floor, emptying trash.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptional customer service skills
Ability to develop product knowledge and selling skills
Ability to maintain regular and predictable attendance
Ability to lift or move merchandise
Math skills to count merchandise and price product
Cooperative and willing to work as a team
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED).
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
OTHER SKILLS and ABILITIES:
Equipment that will be used and available for use are multi-line telephone, fax, copy machine, personal computer/software, forlift, T100 Wheeldolly/hand truck.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will stand on a concrete floor. Talking and hearing are required. The employee frequently is required to walk to
get merchandise and reach with hands and arms to move and shelve merchandise. Also, one will use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to sit; climb or balance; and stoop or kneel.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment Is usually moderate but may increase some of you go to the warehouse.
Farm chemicals and fertilizers are sold in sealed containers, but there is a noticeable odor at times.
Grain is a naturally dusty product. Since feed manufacturing means handling grain, grain dust can be an irritant to those with allergies. Because of dust particles, chemicals, insecticides and odors, those who suffer from allergies may find that Stillwater Milling Company is not an ideal place to work. Also, the wearing of contact lenses may be limited.
General Comments: It is important for the Customer Service/Stock Clerk to present a positive image of Stillwater Milling Company and maintain a good relationship with the customer. Therefore, one must enjoy working with the public. There are a lot of different responsibilities so one needs to like variety in their work; be flexible; and able to deal with change.
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Customer Service Rep(06461) - 506 S. 14th Street
Customer support representative job in Ponca City, OK
Job Description
General Job Duties involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Customer Service Representatives
Customer support representative job in Kingfisher, OK
Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.
Flexible day, evening and weekend hours are available.
Responsibilities:
* Answer the telephone with a smile in your voice
* Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system
* Greet Carry-Out customers
* Assist in preparing menu items
* Assist with all cleaning and restaurant maintenance duties as needed
Requirements:
* Enthusiasm and a willingness to learn
* Commitment to customer satisfaction
* Team Player
* Strong work ethic
* Friendly when interacting with customers and other team members
* Handle customer problems efficiently and in a friendly manner
If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!
Requirements
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Customer Service Rep(09660) - 1726 S. Division Street
Customer support representative job in Guthrie, OK
General Job Duties involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Qualifications
Additional Information